Janet Network service desk now open 24/7

<!DOCTYPE html>     <html class="no-js" lang="en-GB"> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("http://web.archive.org/web"); __wm.wombat("https://www.jisc.ac.uk:443/news/janet-network-service-desk-now-open-247-06-mar-2023","20230315160129","http://web.archive.org/","web","https://web-static.archive.org/_static/", "1678896089"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" />  <title>Janet Network service desk now open 24/7 | Jisc</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <script type="text/javascript">var jiscp = {"joid":-1,"name":"","sector":"","region":""};</script> <script src="http://web.archive.org/web/20230315160129js_/https://www.google.com/recaptcha/api.js?hl=en" async="async" defer="defer"></script> <link rel="preconnect" href="//web.archive.org/web/20230315160129/https://cdn-eu.dynamicyield.com/"> <link rel="preconnect" href="//web.archive.org/web/20230315160129/https://st-eu.dynamicyield.com/"> <link rel="preconnect" href="//web.archive.org/web/20230315160129/https://rcom-eu.dynamicyield.com/"> <link rel="dns-prefetch" href="//web.archive.org/web/20230315160129/https://cdn-eu.dynamicyield.com/"> <link rel="dns-prefetch" href="//web.archive.org/web/20230315160129/https://st-eu.dynamicyield.com/"> <link rel="dns-prefetch" href="//web.archive.org/web/20230315160129/https://rcom-eu.dynamicyield.com/"> <script> var cookiestring = new RegExp("jisc_eprivacy" + '[^;]+').exec(document.cookie); var value = unescape(!!cookiestring ? cookiestring.toString().replace(/^[^=]+/, '').replace('=', '') : ''); if(value === "active-consent") { var script1 = document.createElement('script'); var script2 = document.createElement('script'); script1.src = "//web.archive.org/web/20230315160129/https://cdn-eu.dynamicyield.com/api/9877327/api_dynamic.js"; script2.src = "//web.archive.org/web/20230315160129/https://cdn-eu.dynamicyield.com/api/9877327/api_static.js"; document.getElementsByTagName('head')[0].appendChild(script1); document.getElementsByTagName('head')[0].appendChild(script2); } </script><script> var cookiestring = new RegExp("jisc_eprivacy" + '[^;]+').exec(document.cookie); var value = unescape(!!cookiestring ? cookiestring.toString().replace(/^[^=]+/, '').replace('=', '') : ''); if(value === "active-consent") { (function(h,o,t,j,a,r){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:2326029,hjsv:6}; a=o.getElementsByTagName('head')[0]; r=o.createElement('script');r.async=1; r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv; a.appendChild(r); })(window,document,'http://web.archive.org/web/20230315160129/https://static.hotjar.com/c/hotjar-','.js?sv='); } </script> <link rel="shortcut icon" href="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/favicon.ico"/> <meta name="description" content="From today, 6 March 2023, the Jisc service desk will be available 24 hours a day, seven days a week. "/> <link rel="canonical" href="http://web.archive.org/web/20230315160129/https://www.jisc.ac.uk/news/janet-network-service-desk-now-open-247-06-mar-2023"/> <link rel="shortlink" href="http://web.archive.org/web/20230315160129/https://www.jisc.ac.uk/node/60491"/> <meta property="og:site_name" content="Jisc"/> <meta property="og:type" content="article"/> <meta property="og:url" content="http://web.archive.org/web/20230315160129/https://www.jisc.ac.uk/news/janet-network-service-desk-now-open-247-06-mar-2023"/> <meta property="og:title" content="Janet Network service desk now open 24/7"/> <meta property="og:description" content="From today, 6 March 2023, the Jisc service desk will be available 24 hours a day, seven days a week. "/> <meta property="og:image" content="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/img/default-image/Default-news-twitter-card.png"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:site" content="@jisc"/> <meta name="twitter:creator" content="@"/> <meta name="twitter:url" content="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/news/janet-network-service-desk-now-open-247-06-mar-2023"/> <meta name="twitter:title" content="Janet Network service desk now open 24/7"/> <meta name="twitter:description" content="From today, 6 March 2023, the Jisc service desk will be available 24 hours a day, seven days a week. "/> <meta name="twitter:image" content="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/img/default-image/Default-news-twitter-card.png"/> <link rel="alternate" type="application/rss+xml" title="Jisc blog feed" href="http://web.archive.org/web/20230315160129/https://feeds.feedburner.com/JISCBlog"/> <link rel="alternate" type="application/rss+xml" title="Jisc news feed" href="http://web.archive.org/web/20230315160129/https://feeds2.feedburner.com/ac/uabG"/> <link rel="alternate" type="application/rss+xml" title="Jisc events feed" href="http://web.archive.org/web/20230315160129/https://feeds2.feedburner.com/ac/toXU"/> <link rel="alternate" type="application/rss+xml" title="Jisc jobs feed" href="http://web.archive.org/web/20230315160129/https://feeds.feedburner.com/JiscJobVacanciesWebFeed"/> <link rel="alternate" type="application/rss+xml" title="Jisc podcasts feed" href="http://web.archive.org/web/20230315160129/https://feeds.feedburner.com/JiscPodcast"/> <link rel="apple-touch-icon" sizes="144x144" href="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/apple-touch-icon-144x144-precomposed.png"> <link rel="apple-touch-icon" sizes="114x114" href="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/apple-touch-icon-114x114-precomposed.png"> <link rel="apple-touch-icon" sizes="57x57" href="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/apple-touch-icon-57x57-precomposed.png"> <link rel="apple-touch-icon" sizes="72x72" href="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/apple-touch-icon-72x72-precomposed.png"> <link rel="apple-touch-icon" href="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/apple-touch-icon-precomposed.png"> <link rel="apple-touch-icon" href="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/apple-touch-icon.png">  <meta property="fb:pages" content="499379160101212"/> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/> <meta content="width=device-width,initial-scale=1.0" name="viewport"/> <meta content="on" http-equiv="cleartype"/>  <meta name="format-detection" content="telephone=no"/> <meta name="google-site-verification" content="UNqcoVblscrmuOfPyGUTeRMyNRcroUK_U9ghx-PFl0Q"/> <link href="//web.archive.org/web/20230315160129cs_/https://fonts.googleapis.com/css?family=Roboto:300,300i,400,400i,500,500i" rel="stylesheet"> <link href="http://web.archive.org/web/20230315160129cs_/https://fonts.googleapis.com/css2?family=Roboto+Slab&display=swap" rel="stylesheet"> <link rel="stylesheet" href="http://web.archive.org/web/20230315160129cs_/https://www.jisc.ac.uk/sites/default/files/css/css_rEI_5cK_B9hB4So2yZUtr5weuEV3heuAllCDE6XsIkI.css"/> <style>div.a6dc2_field{display:none;visibility:hidden;} div.a7dea_field{display:none;visibility:hidden;} </style> <link rel="stylesheet" href="http://web.archive.org/web/20230315160129cs_/https://www.jisc.ac.uk/sites/default/files/css/css_oBsiHIoIA5lAPqK9E6jDdaNe3tAN5Nagql7giHq9cno.css"/> <link rel="stylesheet" href="http://web.archive.org/web/20230315160129cs_/https://www.jisc.ac.uk/sites/default/files/css/css_PsIMLeNhMOWYLk90AWTJ5AtR6KQeGbR_YScSoC_7uSM.css" media="print"/> <style type="text/css"> .cookie-bar { color: #fff; background-color: #0d224c;} .cookie-bar__confirm2, .cookie-bar__confirm, .cookie-bar__reject { padding: .9rem 1.8rem; color: #0D224E!important; line-height: 1; text-align: center; text-decoration: none!important; background-color: #fff; margin-left: 25px ; margin-left: 2.5rem ; font-size: 18px ; font-size: 1.8rem ; line-height: 22px ; line-height: 2.2rem ; -webkit-border-radius: 3px; -moz-border-radius: 3px; -ms-border-radius: 3px; -o-border-radius: 3px; border-radius: 3px; } .cookie-bar__confirm2:visited, .cookie-bar__confirm:visited, .cookie-bar__reject:visited { color: #0D224E; } @media print { .cookie-bar__reject:visited { color: #0D224E; } } .cookie-bar__confirm2:focus, .cookie-bar__confirm:focus, .cookie-bar__reject:focus { color: #007aaa; background-color: #d9d9d9; outline: 0.3rem solid #fd6; } .cookie-bar__confirm2:hover, .cookie-bar__confirm:hover, .cookie-bar__reject:hover { box-shadow: 0 0.3rem 1.2rem rgba(0, 0, 0, 0.23), 0 0.3rem 1.2rem rgba(0, 0, 0, 0.16); color: #0D224E; background-color: #d9d9d9; transition: all 0.3s cubic-bezier(0.25, 0.8, 0.25, 1); } .cookie-bar__reject:hover { transition: none; } .cookie-bar__reject:active { box-shadow: none; } .cookie-bar__confirm2:focus:hover, .cookie-bar__confirm:focus:hover, .cookie-bar__reject:focus:hover { color: #0D224E; text-decoration: none; background-color:#d9d9d9; outline: 0.3rem solid #fd6; } .cookie-bar__confirm2:active, .cookie-bar__confirm:active, .cookie-bar__reject:active { color: #0D224E; text-decoration: none; background-color: #d9d9d9; outline: 0.3rem solid #fd6; } </style> <script> dataLayer = []; </script> <script src="/web/20230315160129js_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/js/vendor/modernizr.js"></script> <script src="/web/20230315160129js_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/js/vendor/a11y-toggle.min.js"></script>  </head> <body class="jisc not-front no-sidebars node-type-news-story">  <noscript><iframe src="http://web.archive.org/web/20230315160129if_/https://www.googletagmanager.com/ns.html?id=GTM-PWX6FN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div id="cookie-bar-main" class="cookie-bar" style="display: none;"> <div class="inner"> <p class="cookie-bar__notification">We use cookies to give you the best experience and to help improve our website</p> <p> <a class="cookie-bar__link" href="/web/20230315160129/https://www.jisc.ac.uk/website/cookies">Find out more about how we use cookies</a> </p> <p class="cookie-bar__options-title">Choose whether to use cookies:</p> <p class="cookie-bar__options"> <a href="#" class="cookie-bar__reject">No thanks</a> <a href="#" class="cookie-bar__confirm">Yes, I accept</a> </p> </div> </div> <header class="masthead jsSiteMasthead" role="banner" xmlns="http://www.w3.org/1999/html"> <div class="inner"> <a id="skiplinks" class="visuallyhidden focusable in-page" href="#main"> <span>Skip to main content</span> </a> </div> <div class="c-main-site-header jsMainSiteHeader"> <div class="c-main-site-header__primary-signpost "> <div class="c-main-site-header__container"> <div class="c-main-site-header__primary-signpost-inner"> <p class="c-main-site-header__brand"> <a class="c-main-site-header__brand-link" href="/web/20230315160129/https://www.jisc.ac.uk/" title="Go to the Jisc homepage"> <img class="c-main-site-header__brand-img" src="http://web.archive.org/web/20230315160129im_/https://www.jisc.ac.uk/sites/all/themes/jisc_clean/img/jisc-logo.svg" alt="Jisc"/> </a> </p> <nav class="c-main-site-header__you-are-in" aria-label="Breadcrumb"> <p class="c-main-site-header__you-are-in-title">You are in:</p> <ul class="c-main-site-header__you-are-in-list"> <li><a href="/web/20230315160129/https://www.jisc.ac.uk/news">News</a></li><li><span>Janet Network service desk now open 24/7</span></li> </ul> </nav> <div class="c-main-site-header__utilities"> <p class="c-main-site-header__utilities-title">Utilities:</p> <ul class="c-main-site-header__utilities-list c-main-site-header__utilities-list--menu-triggers"> <li class="c-main-site-header__utilities-item"> <button class="c-main-site-header__trigger c-main-site-header__trigger--enabled jsUtilityTrigger" data-a11y-toggle="a11ytoggle-siteSearchTarget" data-trigger-role="search" aria-label="Search this website"> <div class="c-main-site-header__trigger-search-icon jsFnbMenuIconTrigger" data-icon-role="search"> <span class="c-main-site-header__trigger-search-icon-circle"></span> <span class="c-main-site-header__trigger-search-icon-handle"></span> </div> <span class="c-main-site-header__trigger-copy">Search this website</span> </button> </li> <li class="c-main-site-header__utilities-item"> <button class="c-main-site-header__trigger c-main-site-header__trigger--disabled" aria-disabled="true" aria-label="Disabled site navigation" disabled="disabled"> <div class="c-main-site-header__trigger-menu-icon" data-icon-role="navigation"> <span class="c-main-site-header__trigger-menu-icon-line"></span> <span class="c-main-site-header__trigger-menu-icon-line"></span> <span class="c-main-site-header__trigger-menu-icon-line"></span> </div> <span class="c-main-site-header__trigger-copy">Disabled site navigation</span> </button> </li> </ul> <ul class="c-main-site-header__utilities-list c-main-site-header__utilities-list--nav-and-site-search"> <li class="c-main-site-header__utilities-item"> <div class="search search--not-front" id="search"> <span class="c-main-site-header__site-search-label-copy">Search the Jisc website</span> <form action="/web/20230315160129/https://www.jisc.ac.uk/search" method="post" id="search-api-page-search-form-search-" accept-charset="UTF-8"> <label class="visuallyhidden" for="search_term"><span class="form-fields__label-text">Search </span></label> <input class="ui-autocomplete-input" placeholder="Search Jisc" id="search_term" autocomplete="off" type="text" name="keys_1" value="" size="30" maxlength="128"/> <input type="hidden" name="id" value="1"/> <a href="#" class="close ico ico-cross">Clear search results</a><input class="ico ico-search-glass" type="submit" id="edit-submit-1" name="op" value="Search"/><input type="hidden" name="form_build_id" value="form-UNzZia6CitGjuSsg6c72k7DfDuGsL6QXgvl_0zqax-U"/> <input type="hidden" name="form_id" value="search_api_page_search_form_search_"/> </form> <div id="search-results" class="search-results-dropdown"> <p class="search-results__intro"></p> </div> </div> </li> </ul> </div> </div> </div> </div> <div class="c-main-site-header__menu jsMenuTarget" id="a11ytoggle-siteSearchTarget" data-is-small-viewport=""> <div class="c-main-site-header__site-search c-main-site-header__site-search--in-menu" role="search"> <div class="search search--not-front" id="search"> <span class="c-main-site-header__site-search-label-copy">Search the Jisc website</span> <form action="/web/20230315160129/https://www.jisc.ac.uk/search" method="post" id="search-api-page-search-form-search-" accept-charset="UTF-8"> <label class="visuallyhidden" for="search_term"><span class="form-fields__label-text">Search </span></label> <input class="ui-autocomplete-input" placeholder="Search Jisc" id="search_term" autocomplete="off" type="text" name="keys_1" value="" size="30" maxlength="128"/> <input type="hidden" name="id" value="1"/> <a href="#" class="close ico ico-cross">Clear search results</a><input class="ico ico-search-glass" type="submit" id="edit-submit-1" name="op" value="Search"/><input type="hidden" name="form_build_id" value="form-UNzZia6CitGjuSsg6c72k7DfDuGsL6QXgvl_0zqax-U"/> <input type="hidden" name="form_id" value="search_api_page_search_form_search_"/> </form> <div id="search-results" class="search-results-dropdown"> <p class="search-results__intro"></p> </div> </div> </div> </div> <div class="c-main-site-header__menu" aria-hidden="true"> <nav> <div class="c-main-site-header__main-nav jsMainNavHook"> <p class="c-main-site-header__main-nav-title">Navigation:</p> <div class="c-main-site-header__main-nav-secondary jsMainNavSecondaryHook"> </div> </div> </nav> </div> </div> </header> <main id="main" class="jsMainContent" role="main"> <div class="inner l-pull-left featured top-bar"> <div class="l-centre-offset row"> </div> </div> <section class="t-news-and-blog"> <div class="inner"><div id="target-space"></div></div>  <div class="inner l-pull-left featured top-bar"> <div class="l-centre-offset"> <article class="article-full"> <header class="article-full__header"> <a href="/web/20230315160129/https://www.jisc.ac.uk/news" class="marker marker--page">News</a> <div class="row"> <div class="col span-9"> <h1 class="page-title">Janet Network service desk now open 24/7</h1> <div class="profile profile--medium"> <div class="profile__info"> <p> <time property="dc:date" datatype="xsd:dateTime" content="2023-03-06T09:00:00+00:00" datetime="2023-03-06T09:00:00+00:00">6 March 2023</time> </p> </div> </div> </div> <div class="col span-3"> </div> </div> </header> <div class="row"> <div class="col span-9"> <p class="field field-type-text-long article-full__strapline">From today, 6 March 2023, the Jisc service desk will be available 24 hours a day, seven days a week. </p> <div class="article-full__body">  <p>This is to facilitate constant pro-active monitoring of the <a href="http://web.archive.org/web/20230315160129/https://www.jisc.ac.uk/janet">Janet Network</a>, which will quickly help resolve critical network incidents and any loss of connectivity to member sites. </p><p>All connected organisations will now be able to call the <a href="http://web.archive.org/web/20230315160129/http://www.jisc.ac.uk/contact">Jisc service desk</a> 24/7 to report problems. </p><p>Before today, the Jisc service desk operated 07:00 to midnight, Monday to Friday. The change to 24/7 working is delivered at no extra cost to member organisations and has been introduced following a consultation with a number of members. </p> <div class="social-share"><h4>Share this</h4><ul class="share-buttons"> <li><a href="http://web.archive.org/web/20230315160129/https://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Fjisc.ac.uk&t=" target="_blank" title="Share on Facebook" aria-label="Share on Facebook" onclick="window.open('http://web.archive.org/web/20230315160129/https://www.facebook.com/sharer/sharer.php?u=' + encodeURIComponent(document.URL) + '&t=' + encodeURIComponent(document.URL)); return false;"><i class="fab fa-facebook-square fa-2x"></i></a></li> <li><a href="http://web.archive.org/web/20230315160129/https://twitter.com/intent/tweet?source=http%3A%2F%2Fjisc.ac.uk&text=:%20http%3A%2F%2Fjisc.ac.uk&via=jisc" target="_blank" title="Tweet" aria-label="Tweet" onclick="window.open('http://web.archive.org/web/20230315160129/https://twitter.com/intent/tweet?text=' + encodeURIComponent(document.title) + ':%20' + encodeURIComponent(document.URL)); return false;"><i class="fab fa-twitter-square fa-2x"></i></a></li> <li><a href="http://web.archive.org/web/20230315160129/http://www.linkedin.com/shareArticle?mini=true&url=http%3A%2F%2Fjisc.ac.uk&title=&summary=&source=http%3A%2F%2Fjisc.ac.uk" target="_blank" title="Share on LinkedIn" aria-label="Share on LinkedIn" onclick="window.open('http://web.archive.org/web/20230315160129/http://www.linkedin.com/shareArticle?mini=true&url=' + encodeURIComponent(document.URL) + '&title=' + encodeURIComponent(document.title)); return false;"><i class="fab fa-linkedin fa-2x"></i></a></li> </ul></div> </div> <footer class="article-full__footer"> </footer> </div> <div class="col span-3" role="complementary"> <div class="l-gutter--both"> <aside class="mini-tabs mini-tabs--news"><div class="filter is-closed"><div class=" is-tabbed"><section class="cx_tabs__section"> <div class="cx_tabs__heading cx_collapsibles__trigger section__title">Most read</div> <div class="cx_tabs__content">  <div class="view-header"> </div> <div class="view-filters"> </div> <div class="attachment attachment-before"> </div>  <div class="linklist linklist--small"> <ul> <li class="linklist__item"> <span class="field-content"><a href="/web/20230315160129/https://www.jisc.ac.uk/news/steering-cyber-skilled-students-away-from-crime-and-into-a-lucrative-career-21-sep-2021">Steering cyber-skilled students away from crime and into a lucrative career </a></span></li> <li class="linklist__item"> <span class="field-content"><a href="/web/20230315160129/https://www.jisc.ac.uk/news/jisc-and-hesa-confirm-merger-04-oct-2022">Jisc and HESA confirm merger </a></span></li> <li class="linklist__item"> <span class="field-content"><a href="/web/20230315160129/https://www.jisc.ac.uk/news/jisc-creates-framework-to-guide-higher-education-to-digital-transformation-08-mar-2023">Jisc creates framework to guide higher education to digital transformation </a></span></li> <li class="linklist__item"> <span class="field-content"><a href="/web/20230315160129/https://www.jisc.ac.uk/news/cost-of-living-crisis-higher-education-and-research-sectors-call-on-suppliers-to-reduce-prices-28-feb-2023">Cost of living crisis: higher education and research sectors call on suppliers to reduce prices </a></span></li> <li class="linklist__item"> <span class="field-content"><a href="/web/20230315160129/https://www.jisc.ac.uk/news/understanding-digital-capabilities-a-win-win-for-teachers-and-learners-08-feb-23">Understanding digital capabilities – a win-win for teachers and learners</a></span></li> </ul> </div> <div class="attachment attachment-after"> </div> <div class="view-footer"> </div> <div class="feed-icon"> </div> </div></section> <section class="cx_tabs__section"> <div class="cx_tabs__heading cx_collapsibles__trigger section__title">Related</div> <div class="cx_tabs__content">  <div class="view-header"> </div> <div class="attachment attachment-before"> </div> <div class="linklist linklist--small"> <ul> <li class="linklist__item"> <div> <span><a href="/web/20230315160129/https://www.jisc.ac.uk/news/new-browser-pop-up-aims-to-help-prevent-self-haram-and-suicide-10-sep-2021">New browser pop-up aims to help prevent self-harm and suicide </a></span> </div></li> <li class="linklist__item"> <div> <span><a href="/web/20230315160129/https://www.jisc.ac.uk/news/despite-barriers-most-fe-learners-are-positive-about-online-learning-07-sep-2021">Despite barriers, most FE learners are positive about online learning </a></span> </div></li> <li class="linklist__item"> <div> <span><a href="/web/20230315160129/https://www.jisc.ac.uk/news/jisc-announces-operating-partner-for-new-managed-firewall-service-across-uk-29-03-2022">Jisc announces operating partner for new managed firewall service across UK research and education providers </a></span> </div></li> <li class="linklist__item"> <div> <span><a href="/web/20230315160129/https://www.jisc.ac.uk/news/jisc-offers-free-places-on-assistive-technology-courses-24-jan-2023">Jisc offers free places on assistive technology courses </a></span> </div></li> <li class="linklist__item"> <div> <span><a href="/web/20230315160129/https://www.jisc.ac.uk/news/jisc-response-to-demos-report-15-sep-2020">Jisc response to Demos report, Research 4.0: Research in the Age of Automation</a></span> </div></li> </ul> </div> <div class="attachment attachment-after"> </div> <div class="view-footer"> </div> <div class="feed-icon"> </div> </div></section> </div></div></aside>  <div class="social-share"><h4>Share this</h4><ul class="share-buttons"> <li><a href="http://web.archive.org/web/20230315160129/https://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Fjisc.ac.uk&t=" target="_blank" title="Share on Facebook" aria-label="Share on Facebook" onclick="window.open('http://web.archive.org/web/20230315160129/https://www.facebook.com/sharer/sharer.php?u=' + encodeURIComponent(document.URL) + '&t=' + encodeURIComponent(document.URL)); return false;"><i class="fab fa-facebook-square fa-2x"></i></a></li> <li><a href="http://web.archive.org/web/20230315160129/https://twitter.com/intent/tweet?source=http%3A%2F%2Fjisc.ac.uk&text=:%20http%3A%2F%2Fjisc.ac.uk&via=jisc" target="_blank" title="Tweet" aria-label="Tweet" onclick="window.open('http://web.archive.org/web/20230315160129/https://twitter.com/intent/tweet?text=' + encodeURIComponent(document.title) + ':%20' + encodeURIComponent(document.URL)); return false;"><i class="fab fa-twitter-square fa-2x"></i></a></li> <li><a href="http://web.archive.org/web/20230315160129/http://www.linkedin.com/shareArticle?mini=true&url=http%3A%2F%2Fjisc.ac.uk&title=&summary=&source=http%3A%2F%2Fjisc.ac.uk" target="_blank" title="Share on LinkedIn" aria-label="Share on LinkedIn" onclick="window.open('http://web.archive.org/web/20230315160129/http://www.linkedin.com/shareArticle?mini=true&url=' + encodeURIComponent(document.URL) + '&title=' + encodeURIComponent(document.title)); return false;"><i class="fab fa-linkedin fa-2x"></i></a></li> </ul></div> </div> </div> </div> </article> </div> </div> </section> <div class="inner l-pull-left"> <div class="l-centre-offset"> <aside class="article-full__related l-gutter--top"> <h3 class="section__title">You may also like…</h3><div class="region region--2-up"> <div class="block block-1"> <article class="teaser t-generic-content"> <span class="marker">Generic</span> <div class="teaser__copy"> <h4 class="teaser__title"><a href="/web/20230315160129/https://www.jisc.ac.uk/janet/fault-reporting">Fault reporting service</a></h4> We operate a fault reporting process to deal with all problems at both a network and ...<br/> </div> <footer class="teaser__footer"> </footer> </article> </div>  <div class="block block-2"> <article class="teaser t-generic-content"> <span class="marker">Generic</span> <div class="teaser__copy"> <h4 class="teaser__title"><a href="/web/20230315160129/https://www.jisc.ac.uk/contact/complaints-and-escalations">Complaints and escalations</a></h4> For issues relating to our Jisc services, including the Janet Network.<br/> </div> <footer class="teaser__footer"> </footer> </article> </div> </div> </aside> </div> </div> </section> </main> <footer role="contentinfo"> <div class="inner l-pull-left light l-gutter--top"> <div class="l-centre-offset row"> </div>  <div class="l-centre-offset row"> </div>  </div> <div class="inner l-pull-left medium"> <div class="l-centre-offset"> <div class="region region--4-up"> </div> </div>  </div>  <div class="c-main-site-footer">  <div class="c-main-site-footer__breadcrumb"> <div class="inner inner--main-site-footer"> <div class="c-main-site-footer-grid"> <div class="c-main-site-footer-grid__item u-6/12@medium u-9/12@large"> <nav class="c-main-site-footer__you-are-here" aria-label="Breadcrumb"> <p class="c-main-site-footer__you-are-here-title">You are in:</p> <div class="c-main-site-footer__you-are-here-item-home"> <a class="c-main-site-footer__you-are-here-link" href="/web/20230315160129/https://www.jisc.ac.uk/" aria-label="Jisc homepage"><i class="fas fa-home" aria-hidden="true"></i></a> </div> <ul> <li><a href="/web/20230315160129/https://www.jisc.ac.uk/news">News</a></li><li><span>Janet Network service desk now open 24/7</span></li> </ul> </nav> </div> <div class="c-main-site-footer-grid__item u-6/12@medium u-3/12@large">   </div> </div> </div> </div>  <div class="c-main-site-footer__linklist"> <div class="inner inner--main-site-footer"> <div class="c-main-site-footer-grid"> <div class="c-main-site-footer-grid__item u-6/12@medium u-3/12@large"> <h2 class="c-main-site-footer__linklist-title">Areas</h2> <ul class="c-main-site-footer__linklist-group"><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/connectivity">Connectivity</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/cyber-security">Cyber security</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/cloud">Cloud</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/data-and-analytics">Data analytics</a></li></ul><ul><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/libraries-and-research">Libraries, learning resources and research</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/student-experience">Student experience</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/trust-and-identity">Trust and identity</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/advice">Advice and guidance</a></li></ul> </div> <div class="c-main-site-footer-grid__item u-6/12@medium u-3/12@large"> <h2 class="c-main-site-footer__linklist-title">Explore</h2> <ul class="c-main-site-footer__linklist-group"><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/guides">Guides</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="http://web.archive.org/web/20230315160129/https://beta.jisc.ac.uk/training">Training</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/consultancy">Consultancy</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="http://web.archive.org/web/20230315160129/https://beta.jisc.ac.uk/events">Events</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/rd">Innovation</a></li></ul> </div> <div class="c-main-site-footer-grid__item u-6/12@medium u-3/12@large"> <h2 class="c-main-site-footer__linklist-title">Useful</h2> <ul class="c-main-site-footer__linklist-group"><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/about">About</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/membership">Membership</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/get-involved">Get involved</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/news">News</a></li><li class="c-main-site-footer__linklist-item"><a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/jobs">Jobs</a></li></ul> </div> <div class="c-main-site-footer-grid__item u-6/12@medium u-3/12@large"> <h2 class="c-main-site-footer__linklist-title">Get in touch</h2> <ul class="c-main-site-footer__linklist-group"> <li class="c-main-site-footer__linklist-item"> <a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/contact"> Contact us </a> </li> <li class="c-main-site-footer__linklist-item"> <a class="c-main-site-footer__linklist-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/headlines"> Sign up to our newsletter </a> </li> <li class="c-main-site-footer__linklist-item"> <a class="c-main-site-footer__linklist-item-link-social" href="http://web.archive.org/web/20230315160129/https://twitter.com/jisc"> <i class="fab fa-twitter" aria-hidden="true"></i> <span class="c-main-site-footer__linklist-item-link-social-copy">Twitter</span> </a> </li> <li class="c-main-site-footer__linklist-item"> <a class="c-main-site-footer__linklist-item-link-social" href="http://web.archive.org/web/20230315160129/https://www.facebook.com/jiscsocial"> <i class="fab fa-facebook" aria-hidden="true"></i> <span class="c-main-site-footer__linklist-item-link-social-copy">Facebook</span> </a> </li> <li class="c-main-site-footer__linklist-item"> <a class="c-main-site-footer__linklist-item-link-social" href="http://web.archive.org/web/20230315160129/https://www.linkedin.com/company/jisc"> <i class="fab fa-linkedin" aria-hidden="true"></i> <span class="c-main-site-footer__linklist-item-link-social-copy">LinkedIn</span> </a> </li> <li class="c-main-site-footer__linklist-item"> <a class="c-main-site-footer__linklist-item-link-social" href="http://web.archive.org/web/20230315160129/http://www.youtube.com/user/JISCmedia"> <i class="fab fa-youtube" aria-hidden="true"></i> <span class="c-main-site-footer__linklist-item-link-social-copy">YouTube</span> </a> </li> </ul></div> </div> </div> </div>  <div class="c-main-site-footer__utilities"> <div class="inner inner--main-site-footer"> <div class="c-main-site-footer-grid"> <div class="c-main-site-footer-grid__item u-6/12@medium u-9/12@large"> <ul class="c-main-site-footer__utilities-list"><li class="c-main-site-footer__utilities-list-item"><a class="c-main-site-footer_utilities-list-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/website/cookies">Cookies</a></li> <li class="c-main-site-footer__utilities-list-item"><a class="c-main-site-footer_utilities-list-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/website/privacy-notice">Privacy</a></li> <li class="c-main-site-footer__utilities-list-item"><a class="c-main-site-footer_utilities-list-item-link" href="/web/20230315160129/https://www.jisc.ac.uk/about/corporate/slavery-and-human-trafficking-statement">Modern slavery</a></li> <li class="c-main-site-footer__utilities-list-item"><a class="c-main-site-footer__utilities-additional-link" href="/web/20230315160129/https://www.jisc.ac.uk/about/corporate/carbon-reduction-plan">Carbon reduction plan</a></li> <li class="c-main-site-footer__utilities-list-item"><a class="c-main-site-footer__utilities-additional-link" href="/web/20230315160129/https://www.jisc.ac.uk/website/accessibility-statement">Accessibility</a></li></ul> </div> <div class="c-main-site-footer-grid__item u-6/12@medium u-3/12@large"> </div> </div> </div> </div> </div> <script src="//web.archive.org/web/20230315160129js_/https://ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js"></script> <script>window.jQuery || document.write("<script src='/sites/all/modules/contrib/jquery_update/replace/jquery/1.8/jquery.min.js'>\x3C/script>")</script> <script src="http://web.archive.org/web/20230315160129js_/https://www.jisc.ac.uk/sites/default/files/js/js_38VWQ3jjQx0wRFj7gkntZr077GgJoGn5nv3v05IeLLo.js"></script> <script src="//web.archive.org/web/20230315160129js_/https://ajax.googleapis.com/ajax/libs/jqueryui/1.10.2/jquery-ui.min.js"></script> <script>window.jQuery.ui || document.write("<script src='/sites/all/modules/contrib/jquery_update/replace/ui/ui/minified/jquery-ui.min.js'>\x3C/script>")</script> <script src="http://web.archive.org/web/20230315160129js_/https://www.jisc.ac.uk/sites/default/files/js/js_HVnCCIgHRirQpRoFWonc_8bBPFRPIQcCowhXgVKGqmM.js"></script> <script src="http://web.archive.org/web/20230315160129js_/https://www.jisc.ac.uk/sites/default/files/js/js_yxpcsmG10aGVUSD90BA4qltlgKI1rbhnUmWB7jdXazY.js"></script> <script>(function ($) { Drupal.behaviors.aeb88307080fc1d5a98 = { attach: function (context, settings) { $("input.a6dc2_field").each(function() { f=$(this)[0]; if (f.value.indexOf("5a9871fc1d5a9")==0){f.value="2e"+f.value.substring(6)+"711ceea63b5b4900_form";} }); } }; })(jQuery);</script> <script>(function ($) { Drupal.behaviors.aeb88307080cc019506 = { attach: function (context, settings) { $("input.a7dea_field").each(function() { f=$(this)[0]; tok2 = f.style.fontFamily; if(tok2.charAt(0) == "'" || tok2.charAt(0) == '"') tok2=tok2.substring(1, tok2.length-1); tok2=tok2.substring(1, tok2.length); if (f.value.indexOf("95064cc0")==0){f.value="a7"+f.value.substring(5)+tok2;} }); } }; }(jQuery));</script> <script src="http://web.archive.org/web/20230315160129js_/https://www.jisc.ac.uk/sites/default/files/js/js_wbggZomfV-DSGP6P1MIUfZMdnhr6ALYxidVUJsoA5ZQ.js"></script> <script src="http://web.archive.org/web/20230315160129js_/https://www.google.com/recaptcha/api.js"></script> <script src="http://web.archive.org/web/20230315160129js_/https://www.jisc.ac.uk/sites/default/files/js/js_-bYDucO2dMNyh_p388rTq6juq7Bml1CFSjiR67jUMB4.js"></script> <script src="http://web.archive.org/web/20230315160129js_/https://www.jisc.ac.uk/sites/default/files/js/js_gGSozz5nhS9RR6GeFycLd0mjTBR0-860cSp4ccsVjF8.js"></script> <script>jQuery.extend(Drupal.settings, {"basePath":"\/","pathPrefix":"","ajaxPageState":{"theme":"jisc_clean","theme_token":"LcMzt_DKItxj6BeORw9UlgMvYFLDWAcogPBTu3nbiqc","jquery_version":"1.8","js":{"\/\/web.archive.org\/web\/20230315160129\/https:\/\/ajax.googleapis.com\/ajax\/libs\/jquery\/1.8.3\/jquery.min.js":1,"0":1,"misc\/jquery-extend-3.4.0.js":1,"misc\/jquery-html-prefilter-3.5.0-backport.js":1,"misc\/jquery.once.js":1,"misc\/drupal.js":1,"\/\/web.archive.org\/web\/20230315160129\/https:\/\/ajax.googleapis.com\/ajax\/libs\/jqueryui\/1.10.2\/jquery-ui.min.js":1,"1":1,"sites\/all\/modules\/contrib\/jquery_update\/replace\/ui\/external\/jquery.cookie.js":1,"sites\/all\/modules\/contrib\/jquery_update\/replace\/jquery.form\/4\/jquery.form.min.js":1,"misc\/jquery.ba-bbq.js":1,"misc\/ajax.js":1,"sites\/all\/modules\/contrib\/jquery_update\/js\/jquery_update.js":1,"sites\/all\/modules\/custom\/jisc_search_section\/js\/jiscSectionSearch.js":1,"2":1,"3":1,"sites\/all\/modules\/contrib\/captcha\/captcha.js":1,"sites\/all\/modules\/contrib\/views\/js\/base.js":1,"misc\/progress.js":1,"sites\/all\/modules\/custom\/jisc_ia_nav\/js\/JiscIaNav.js":1,"http:\/\/web.archive.org\/web\/20230315160129\/https:\/\/www.google.com\/recaptcha\/api.js":1,"sites\/all\/modules\/contrib\/views\/js\/ajax_view.js":1,"sites\/all\/themes\/mothership\/mothership\/js\/contextual.js":1,"sites\/all\/themes\/jisc_clean\/js\/jisc-lib.min.js":1,"sites\/all\/themes\/jisc_clean\/js\/extras.js":1,"sites\/all\/themes\/jisc_clean\/js\/integration\/timeline.js":1,"sites\/all\/themes\/jisc_clean\/js\/jisc-p13n.js":1},"css":{"modules\/system\/system.base.css":1,"modules\/system\/system.messages.css":1,"0":1,"1":1,"sites\/all\/themes\/jisc_clean\/css\/content.css":1,"sites\/all\/themes\/jisc_clean\/css\/print.css":1}},"jiscFlashPath":"\/sites\/all\/themes\/jisc_clean\/flash\/","searchAutocompletePath":"\/server\/search-results","urlIsAjaxTrusted":{"\/search":true,"\/views\/ajax":true,"\/search\/60491":true},"facetapi":{"view_args":{"popular_content:block_3":[],"search:block_4":["60491","news_story","60491","news_story","60491","news_story"],"popular_content:block_3-1":[],"search:block_4-1":["60491","news_story"]},"exposed_input":{"popular_content:block_3":[],"search:block_4":{"sort_by":"search_api_relevance","sort_order":"DESC"},"popular_content:block_3-1":[],"search:block_4-1":{"sort_by":"","sort_order":"DESC"}},"view_path":{"popular_content:block_3":null,"search:block_4":"search","popular_content:block_3-1":null,"search:block_4-1":"search"},"view_dom_id":{"popular_content:block_3":"51893eb5dc9de3ff3cb75afdef534802","search:block_4":"bb9216189b0fc0bb600be72d73f0742f","popular_content:block_3-1":"733e9cd088e44b0f3377ca26e638bcc2","search:block_4-1":"c2b84de934225d4e34912178d96d6494"}},"views":{"ajax_path":"\/views\/ajax","ajaxViews":{"views_dom_id:bb9216189b0fc0bb600be72d73f0742f":{"view_name":"search","view_display_id":"block_4","view_args":"60491\/news_story","view_path":"node\/60491","view_base_path":"search","view_dom_id":"bb9216189b0fc0bb600be72d73f0742f","pager_element":0},"views_dom_id:c2b84de934225d4e34912178d96d6494":{"view_name":"search","view_display_id":"block_4","view_args":"60491\/news_story","view_path":"node\/60491","view_base_path":"search","view_dom_id":"c2b84de934225d4e34912178d96d6494","pager_element":0}}},"quicktabs":{"qt_rhs_news":{"name":"rhs_news","active_tab":"0","history":0}}});</script> </body> </html>

CINXE.COM

Janet Network service desk now open 24/7 | Jisc