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If they're incorrect, you can choose different options by clicking <strong><Change </strong>which appears beside each option.</p></div> </div> <div class="faq-content faq-decisiontree nojsonly"> <form style="display: block" id="contact-form" method="POST" action="https://web.archive.org/web/20190624132828/https://ssl.bbc.co.uk/faqs/forms" novalidate> <input name="_token" type="hidden" value="RY4CHcbVzVhBAOphFUtjtjWpAw0U8al1As7eRk6d"> <input type="hidden" name="from_form" value="no-js"/> <input type="hidden" name="BBC_Type" value="Enquiry"/> <input type="hidden" name="BBC_ContactType" value="2"/> <input type="hidden" name="CaseOriginCode" value="200002"/> <input type="hidden" name="BBC_Topic" value=""/> <input type="hidden" name="BBC_Subject" value=""/> <input type="hidden" name="BBC_Service" value="General Contact"/> <input type="hidden" name="BBC_OutputType" value=""/> <input type="hidden" name="BBC_Parameter" value="https://faq.external.bbc.co.uk/templates/bbcfaqs/emailstatic/emailPage"/> <input type="hidden" name="BBC_SubmittedRequestURL" value="https://faq.external.bbc.co.uk/templates/bbcfaqs/emailstatic/emailPage"/> <input type="hidden" name="BBC_IndependentCompany" value=""/>  <span class="mandatory">Fields marked with a <span>*</span> are mandatory.</span> <h4 class="sectiontag">Your Details</h4> <span> <label for="form-part-title" class="required">Title (Mr, Mrs, etc)<span>*</span></label> <input type="text" id="form-part-title" name="Salutation" maxlength="100" required="required" value=""/> </span> <span> <label for="form-part-first_name">First name</label> <input type="text" id="form-part-first_name" name="FirstName" maxlength="50" value=""/> </span> <span> <label for="form-part-surname" class="required">Last name<span>*</span></label> <input type="text" id="form-part-surname" name="LastName" maxlength="50" required="required" value=""/> </span> <span> <label for="form-part-email" class="required">Email address<span>*</span></label> <input type="email" id="form-part-email" name="EmailAddress1" maxlength="100" required="required" value=""/> </span> <span> <label for="form-part-email2" class="required">Confirm email address<span>*</span></label> <input type="email" id="form-part-email2" name="EmailAddress2" maxlength="100" required="required" value=""/> </span> <span id="form-part-wrapper-under18"> <label for="form-part-under18" class="required">Are you under 18?<span>*</span></label> <select name="BBC_Under13" id="form-part-under18" class="required"> <option value="">Please Select</option> <option value="No">No</option> <option value="Yes">Yes</option> </select> </span> <h4 class="sectiontag">Reason For Contact</h4> <span> <label for="form-part-subject" class="required">Feedback subject<span>*</span></label> <input type="text" id="form-part-subject" name="Title" maxlength="100" required="required" value=""/> </span> <span> <label for="form-part-error_comment" class="required">Your comment<span>*</span></label> <textarea id="form-part-error_comment" name="Description" maxlength="2000" required="required"></textarea> </span> <input type="hidden" name="TVL_eid" id="TVL_eid" value=""/> <input type="hidden" name="TVL_mid" id="TVL_mid" value=""/> <label></label><input type="submit" value="Submit"/> <div class="std-format lt"> </div> </form> </div> <div id="dt_target" data-nodeclick="//bbcfaqs.metafaq.com/action/logStatistics?action1=%27client%27%3d%27bbcfaqs%27%0a%27category%27%3d%27faqs_decisiontree%27%0a%27usergroup%27%3d%27%27%0a%27statistic%27%3d%27make-decision%27%0a%27entry%27%3d%27NODEID%27"> </div>  <div id="form-template-holder">  </div>  </div> <script> dtdata = {"start":"1303006101","tree":{"1303006101":{"answer":"","entry_ref":"1303006101","entry_ref_encrypted":"Q006B9PE5848V15OGM558CO5PG","entry_uid":"3nj2itl7nbysoe45vvgppzi7jg","label":"","question":"I want to...","links":[{"order":"2","to":"1303006219","text":"Send feedback mfx:contact:Appreciation; mfx:contact:Comment; mfx:contact:feedback;","link_entry_ref":"1303006137","contact":"Appreciation|Comment|feedback"},{"order":"1","to":"1303006826","text":"Find information\/ask a question mfx:BBC_Type:Enquiry;","link_entry_ref":"1303006827","contact":""},{"order":"7","to":"1303006090","text":"Make a complaint","link_entry_ref":"1303006131","contact":""},{"order":"6","to":"1303006081","text":"Get help with TV or radio reception or using the Red Button","link_entry_ref":"1303006114","contact":""},{"order":"5","to":"1303006235","text":"Ask for permission to use BBC content mfx:Title:Request to use BBC content; mfx:BBC_Type:Enquiry; mfx:contact:Permission; mfx:contact:Webrequest;","link_entry_ref":"1303006108","contact":"Permission|Webrequest"},{"order":"3","to":"1303006088","text":"Get help with BBC iPlayer (including signing in)","link_entry_ref":"1303006111","contact":""},{"order":"4","to":"1303006084","text":"Report a fault or error on a BBC website mfx:Title:Website Technical Fault; mfx:BBC_Subject:2; mfx:contact:faultreport; mfx:BBC_Type:Website Technical Fault; mfx:form:urlfault:y; mfx:form:fault:y; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:under18:y; mfx:form:postcode:n;","link_entry_ref":"1303006121","contact":"faultreport"}]},"1303006067":{"answer":"<h3>Here's how to get in touch<\/h3>\n<p>If you’re in the UK and would prefer to get in touch via telephone instead, call us on 03704 101 060*<\/p>\n<p>*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.<\/p>\n<p><strong>You can also get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><br><span style=\"text-decoration: underline;\"><strong>How we use your information<\/strong><\/span><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the <a title=\"BBC's Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">BBC's Privacy and Cookies Policy<\/a> for more information.<\/p>\n<p><br>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006067","entry_ref_encrypted":"M0639D4PN00VI83OBQPPE07M3C","entry_uid":"3nj2ickekypjn2pfprzwifjzks","label":"","question":"Get in touch with us and we'll do our best to help","links":[]},"1303006086":{"answer":"<p>Information on all <a href=\"https:\/\/careerssearch.bbc.co.uk\/\"><strong>current vacancies<\/strong><\/a>, <a href=\"http:\/\/www.bbc.co.uk\/careers\/work-experience\/\"><strong>work placements<\/strong><\/a> and <a href=\"http:\/\/www.bbc.co.uk\/careers\/trainee-schemes-and-apprenticeships\"><strong>apprenticeships<\/strong><\/a> with the BBC and full details of our <strong>recruitment process<\/strong> can be found on the <strong><a title=\"BBC Careers Hub\" href=\"http:\/\/www.bbc.co.uk\/careers\/home\">BBC Careers page<\/a><\/strong>.<\/p>\n<p> <\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006086","entry_ref_encrypted":"TNSJFNE8LK68U3NVRJD6V1T2OM","entry_uid":"3nj2imfo77vsfjceqjo5kodlfk","label":"","question":"Here's the information we have on jobs and work experience","links":[]},"1303006096":{"answer":"<p>Click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below: <ul class=\"suggested\"><li><a href=\"\/faqs\/guest_contributor?sf\" target=\"_blank\">How can I contact a presenter, guest or contributor who has featured in a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/use_content?sf\" target=\"_blank\">Can I use BBC content or material?<\/a><\/li><li><a href=\"\/faqs\/market_data?sf\" target=\"_blank\">Why has the BBC News Market Data page changed?<\/a><\/li><li><a href=\"\/faqs\/charity_donation?sf\" target=\"_blank\">Will the BBC sponsor or donate to my charity event?<\/a><\/li><li><a href=\"\/faqs\/worldwide_getty?sf\" target=\"_blank\">Can I use clips and images from BBC programmes?\n<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006096","entry_ref_encrypted":"NKM44IEFQVJHF6JJM14A7PCPCG","entry_uid":"3nj2istta7nm2e66qqrvippkgc","label":"","question":"Here's what other people are asking us at the minute - maybe one of these answers your question?","links":[{"order":"1","to":"1303006077","text":"Continue","link_entry_ref":"1303006133","contact":""}]},"1303006072":{"answer":"<div dir=\"ltr\"><span dir=\"ltr\">Click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below:<br><br><\/span><\/div><ul class=\"suggested\"><li><a href=\"\/faqs\/red_button_cut_short?sf\" target=\"_blank\">Why are live broadcasts cut short on the Red Button?<\/a><\/li><li><a href=\"\/faqs\/redbutton_live?sf\" target=\"_blank\">What live sports will be shown on the Red Button?\n<\/a><\/li><li><a href=\"\/faqs\/redbutton_epg_incorrect?sf\" target=\"_blank\">Why is the programme guide on the Red Button showing me the wrong programme?<\/a><\/li><li><a href=\"\/faqs\/redbutton_nonsport_choice?sf\" target=\"_blank\">How does the BBC Red Button decide what to show?\n<\/a><\/li><li><a href=\"\/faqs\/redbutton_use?sf\" target=\"_blank\">How do I use the Red Button?<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006072","entry_ref_encrypted":"TJ4U512BNEVMTDQD1TF9ITU88A","entry_uid":"3nj2if25vlisw7vgypcc7audeg","label":"","question":"Below are some popular questions about the Red Button - maybe one of these helps?","links":[{"order":"1","to":"1303006075","text":"Continue","link_entry_ref":"1303006134","contact":""}]},"1303006744":{"answer":"<p>Please visit the <a title=\"Contact BBC News online page\" href=\"http:\/\/www.bbc.co.uk\/news\/20039682\">Contact BBC News online page<\/a> to find out how to get in touch.<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006744","entry_ref_encrypted":"UJ1U2CNGBNADKCE9MQ1BCU79CA","entry_uid":"3y4vor32i2nee25kl4cjtf4co6","label":"","question":"For help\/queries about the BBC News website","links":[]},"1303006747":{"answer":"<p><em>click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below);<\/em><br style=\"text-align: start;\"> <br style=\"text-align: start;\"> <span style=\"text-align: start;\"><\/span><\/p><ul class=\"suggested\"><li><a href=\"\/faqs\/bbc_account_help?sf\" target=\"_blank\">Can you help me with problems on my BBC account?<\/a><\/li><li><a href=\"\/faqs\/account-signin?sf\" target=\"_blank\">Why must I sign in to a BBC account to use BBC iPlayer?<\/a><\/li><li><a href=\"\/faqs\/website-change?sf\" target=\"_blank\">Why is the BBC website address changing from bbc.co.uk to bbc.com?<\/a><\/li><li><a href=\"\/faqs\/bbc-sounds?sf\" target=\"_blank\">What happened to BBC iPlayer Radio?<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006747","entry_ref_encrypted":"VL768FSILVKULS491HT8TTEN7M","entry_uid":"3y4vorzprce4vdbuf2jxrkqggo","label":"","question":"Here's what other people are currently asking us","links":[{"order":"1","to":"1303006077","text":"Continue mfx:form:url:n;","link_entry_ref":"1303006752","contact":""}]},"1303006100":{"answer":"<p>Visit the <a href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/account\/what-is-a-bbc-account\/\">'Creating & Using your Account' help page on the 'Using the BBC' website<\/a>, where you'll find information and advice that should help. <\/p>\n<p>If you're still having problems you'll be able to get in touch with the BBC Account support team from there.<br><br><strong>Here's a few links to frequently visited help pages on the site:<\/strong><br><br><a title=\"Help registering\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/account\/help-registering\/\">Help registering<\/a><br><br><a title=\"How do I sign in on my TV? page\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/account\/how-do-i-sign-in-on-my-tv\/\">How do I sign in on my TV?<br><br><\/a><a title=\"I'm having problems with my password\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/account\/im-having-problems-with-my-password\/\">I'm having problems with my password<br><br><\/a><a title=\"Why we're asking you to sign in\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/why-we-are-asking-you-to-sign-in\">Why we're asking you to sign in<\/a><br><br><a title=\"Help updating your account details\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/account\/help-updating-your-account-details-after-registering\/\">Help updating your account details<\/a><br><br><strong>**If this information isn't what you were looking for, please use the '<Change'<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006100","entry_ref_encrypted":"G7Q0PF53P1HKBKPJE8DAQNGQ86","entry_uid":"3nj2itgcu255rf7iybf4jgxkwk","label":"","question":"For help signing in to BBC iPlayer and using a BBC account","links":[]},"1303006099":{"answer":"<p><strong>Sadly we're not able to accept storyline ideas or unsolicited scripts from members of the public. Each programme or series has its own team of writers and script editors.<\/strong><br><br>You may be interested in BBC Writersroom though. It's a department in the BBC that works with and develops new and experienced writers.<br><br>To find out more, visit the <a title=\"BBC Writersroom website\" href=\"http:\/\/www.bbc.co.uk\/writersroom\/\">BBC Writersroom website<\/a>. <br><br><strong>**If this information isn't what you were looking for, please use the '<Change'<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006099","entry_ref_encrypted":"R721JFCIP0K148GMUMP72U32VG","entry_uid":"3nj2itbyeqpvtlj27bms7f5new","label":"","question":" ","links":[]},"1303006094":{"answer":"<p>If you've spotted a fault or error on the the BBC Sport website, please use the <a title=\"BBC sport contact form\" href=\"https:\/\/ssl.bbc.co.uk\/sport\/contact\">BBC Sport Contact Form on the BBC Sport website<\/a> to get in touch.<br><br><strong>**If this information isn't what you were looking for, please use the '<Change'<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006094","entry_ref_encrypted":"PGT7SA6OBBMMCGIL57OG3LET16","entry_uid":"3nj2iskmdibmzkpbcyq7uz4k3g","label":"","question":"Here's what you need to do","links":[]},"1303006090":{"answer":"<ul>\n<li>Please visit the <a href=\"http:\/\/www.bbc.co.uk\/complaints\">BBC Complaints website<\/a> for information on the complaints process and how to complain.<br><br><\/li>\n<li>The website also has BBC responses to previous complaints.<\/li>\n<\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006090","entry_ref_encrypted":"NTC4IL3GL48SMM82FPVDVDH7D4","entry_uid":"3nj2imw2xndnv52xqnlldfirfg","label":"","question":"To complain to the BBC...","links":[]},"1303006087":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006087","entry_ref_encrypted":"O7O4N532JQQPNF8F9TFRR2CDPU","entry_uid":"3nj2imjs56t6qd4f222aa3y7as","label":"","question":"The programme idea relates to...","links":[{"order":"2","to":"1303006099","text":"A storyline for an existing BBC programme","link_entry_ref":"1303006113","contact":""},{"order":"1","to":"1303006098","text":"A new programme or series that I'd like the BBC to make","link_entry_ref":"1303006112","contact":""},{"order":"3","to":"1303006071","text":"A suggestion for a news story or something I'd like the BBC to investigate","link_entry_ref":"1303006110","contact":""}]},"1303006084":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006084","entry_ref_encrypted":"Q48AJIVJK11R0RLU8OME5DEJ0Q","entry_uid":"3nj2im4x3i4p74jioqif2vdkxk","label":"","question":"The fault or error appears on...","links":[{"order":"3","to":"1303007320","text":"The BBC Weather website","link_entry_ref":"1303007321","contact":""},{"order":"4","to":"1303006097","text":"Another BBC website","link_entry_ref":"1303006118","contact":""},{"order":"2","to":"1303006094","text":"The BBC Sport website","link_entry_ref":"1303006120","contact":""},{"order":"1","to":"1303006093","text":"The BBC News website","link_entry_ref":"1303006119","contact":""}]},"1303006071":{"answer":"<p>If you have a suggestion for a news story that you'd like BBC News to report, visit the <a title=\"How to share your stories page on the BBC News website\" href=\"http:\/\/www.bbc.co.uk\/news\/10725415\">'How to share your stories, pictures and videos with BBC News' page on the BBC News website<\/a> for details on how to get in touch.<br><br>Maybe it's something that you think our flagship consumer show Watchdog should investigate? If so, visit the <a title=\"Watchdog website\" href=\"https:\/\/ssl.bbc.co.uk\/programmes\/b006mg74\/contact\">Watchdog website<\/a> for details on how to get in touch with the team.<br><br>If instead you think it's something that Panorama should investigate, details on how to get in touch can be found on the <a title=\"Panorama website\" href=\"http:\/\/www.bbc.co.uk\/programmes\/articles\/5srnn91SY0N9QKFK6dk7Hk0\/contact-us\">Panorama website<\/a>. <br><br><strong>**If this information isn't what you were looking for, please use the '<Change'<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>\n<p><br><br><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006071","entry_ref_encrypted":"QHTV3MHID9OK8RGM5HOAO6LC3K","entry_uid":"3nj2iemq5l3yrvayfpcpgf6cc2","label":"","question":"Here's some information that may help","links":[]},"1303006069":{"answer":"<p>Please visit our <a title=\"Help Receiving TV and Radio site\" href=\"http:\/\/www.bbc.co.uk\/reception\/television\">Help Receiving TV and Radio website<\/a>, where you'll find information that may help and you can also use our <a title=\"Transmitter Checker tool\" href=\"http:\/\/www.bbc.co.uk\/receptionsearch\">Transmitter Checker tool<\/a> to see if there are any known problems or faults in your area.<br><br><strong>**If this information isn't what you were looking for, please use the '<Change' option above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006069","entry_ref_encrypted":"PKKU1M0C3VF14LHGNBBLVPMVC4","entry_uid":"3nj2ieeb6pxpgoyzq2dqtfpepc","label":"","question":"For help with TV reception...","links":[]},"1303006068":{"answer":"<p>Please visit our <a title=\"Help Receiving TV and Radio website\" href=\"http:\/\/www.bbc.co.uk\/reception\/radio\">Help Receiving TV and Radio website<\/a>, where you'll find information that may help and you can also use our <a title=\"Transmitter Checker tool\" href=\"http:\/\/www.bbc.co.uk\/receptionsearch\">Transmitter Checker tool<\/a> to see if there are any known problems or faults in your area.<br><br><strong>**If this information isn't what you were looking for, please use the '<Change' option above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006068","entry_ref_encrypted":"UG9745QQGFD158G12K4TTHJTSA","entry_uid":"3nj2idbctmhnalsjdkz7anq5mc","label":"","question":"For help with radio reception...","links":[]},"1303006089":{"answer":"<p>Visit the <a title=\"BBC iPlayer help site\" href=\"https:\/\/www.bbc.co.uk\/iplayer\/help\">BBC iPlayer help site<\/a>, where you'll find up-to-date frequently asked questions, how-to-guides and information on all aspects of using iPlayer. <br><br>If you can't find what you're looking for, you'll be able to get in touch with the iPlayer support team who can help.<br><br><strong>**If this information isn't what you were looking for, please use the '<Change'<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006089","entry_ref_encrypted":"PKSA8OSSJGK64P0R00JQKVH0FI","entry_uid":"3nj2imsj7mmmraqvt7d7ngjqho","label":"","question":"For help with iPlayer TV","links":[]},"1303006088":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006088","entry_ref_encrypted":"HG9GLSV9INVOLOB02N3929OBUO","entry_uid":"3nj2imotq5y5cudehwccx64zho","label":"","question":"I need help with...","links":[{"order":"1","to":"1303006089","text":"Using iPlayer TV","link_entry_ref":"1303006117","contact":""},{"order":"3","to":"1303006100","text":"Signing into BBC iPlayer (using a BBC account)","link_entry_ref":"1303006473","contact":""},{"order":"2","to":"1303006073","text":"Using iPlayer Radio App or BBC Sounds","link_entry_ref":"1303006126","contact":""}]},"1303006746":{"answer":"<p>Visit the '<a title=\"Top tips for using weather\" href=\"http:\/\/www.bbc.co.uk\/weather\/about\/42822208\">Top tips for using Weather' page<\/a> for answers to frequently asked questions about the <strong>new BBC Weather website<\/strong>.<\/p>\n<p>For anything else, visit the '<a title=\"BBC Weather Help and FAQs\" href=\"http:\/\/www.bbc.co.uk\/weather\/about\/17185651\">BBC Weather Help and FAQs' page<\/a>.<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006746","entry_ref_encrypted":"LUUR9VFI2F6I2H9041693927DS","entry_uid":"3y4vorq2252mtmivplyojihoik","label":"","question":"For help\/queries about the BBC Weather website","links":[]},"1303006745":{"answer":"<p>Please visit the <a title=\"BBC Sport: Help & FAQs\" href=\"http:\/\/www.bbc.co.uk\/sport\/15561348\">BBC Sport: Contact, Help and FAQs<\/a> page for information and details on how to get in touch.<\/p>\n<h3>Being asked to sign in?<\/h3>\n<p>For information on why you're being asked to sign in to a BBC account to watch videos and listen to audio on the BBC Sport website, check our <a title=\"Why am I being asked to sign in on the BBC Sport website?\" href=\"http:\/\/www.bbc.co.uk\/faqs\/sport_signin\"><strong>Why am I being asked to sign in on the BBC Sport website?<\/strong><\/a> FAQ.<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006745","entry_ref_encrypted":"M2QC2JC3O2SBBSL20NKPKHI9E8","entry_uid":"3y4vorfgsxxblyeeb2gw4x5gyg","label":"","question":"For help\/queries about the BBC Sport website","links":[]},"1303006826":{"answer":"<p><strong>We’ve published answers to lots of questions that other people are asking us, so the information you’re looking for may be there.<\/strong><\/p>\n<p>Go to our<strong> <a href=\"http:\/\/www.bbc.co.uk\/faqs\/\">FAQ site homepage<\/a> <\/strong><em>(<\/em><em>clicking this link will open the page in a new window so you won’t be directed away from this page)<\/em>, or use the ‘<strong>Search our frequently asked questions<\/strong>’ box at the top of this page.<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006826","entry_ref_encrypted":"J5MKNB163IVH96TPP2NQ3TK4SO","entry_uid":"3zg6uiyrnzqgvpyxzpqok2egjg","label":"","question":"Have you checked our FAQs?","links":[{"order":"1","to":"1303006078","text":"Continue","link_entry_ref":"1303006828","contact":""}]},"1303006078":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006078","entry_ref_encrypted":"LKR9UD6EF88C0NRT54UOL4VFO0","entry_uid":"3nj2ijgazutxt76c6jrzyabtcw","label":"","question":"I want information about...","links":[{"order":"4","to":"1303006086","text":"Jobs, work experience and apprenticeships at the BBC","link_entry_ref":"1303006122","contact":""},{"order":"7","to":"1303006096","text":"Something else mfx:Title:General enquiry;","link_entry_ref":"1303006107","contact":""},{"order":"6","to":"1303006085","text":"The BBC website mfx:BBC_Topic:3;mfx:contact:Website;mfx:Title:BBC website enquiry;","link_entry_ref":"1303006106","contact":"Website"},{"order":"5","to":"1303006087","text":"How to send a programme idea mfx:Title:Programme idea;","link_entry_ref":"1303006103","contact":""},{"order":"3","to":"1303006088","text":"BBC iPlayer","link_entry_ref":"1303006123","contact":""},{"order":"2","to":"1303006202","text":"A radio programme or series mfx:BBC_Topic:2;","link_entry_ref":"1303006130","contact":""},{"order":"1","to":"1303006164","text":"A TV programme or series mfx:BBC_Topic:1;","link_entry_ref":"1303006128","contact":""}]},"1303006085":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006085","entry_ref_encrypted":"H29BMPBM235H8A5AIPO1LHFPJ0","entry_uid":"3nj2imbpcgdwdcjxoq7oagt6o2","label":"","question":"Which website?","links":[{"order":"2","to":"1303006744","text":"BBC News website","link_entry_ref":"1303006748","contact":""},{"order":"3","to":"1303006745","text":"BBC Sport website","link_entry_ref":"1303006749","contact":""},{"order":"4","to":"1303006747","text":"None of the above","link_entry_ref":"1303006750","contact":""},{"order":"1","to":"1303006746","text":"BBC Weather website","link_entry_ref":"1303006751","contact":""}]},"1303006081":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006081","entry_ref_encrypted":"KCCOLM797VLHEK1CCRNO1K2TSS","entry_uid":"3nj2ilecagg6goirgtgjg34j3o","label":"","question":"I need help with...","links":[{"order":"2","to":"1303006068","text":"Radio reception","link_entry_ref":"1303006116","contact":""},{"order":"1","to":"1303006069","text":"TV reception","link_entry_ref":"1303006115","contact":""},{"order":"3","to":"1303006072","text":"Using the Red Button mfx:BBC_Topic:9;","link_entry_ref":"1303006104","contact":""}]},"1303006080":{"answer":"<p>If you need any further help, please feel free to browse or search our <a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><span style=\"text-align: start;\">, or visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\">BBC homepage<\/a><span style=\"text-align: start;\">.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006080","entry_ref_encrypted":"PFDP1OHHRCL5BE0E2CDHB8MKUM","entry_uid":"3nj2ilaedg5hf7ue6qopoz4cqs","label":"","question":"Great! Glad we were able to help!","links":[]},"1303006077":{"answer":"<ul class=\"suggested\"><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006077","entry_ref_encrypted":"LVBU52QT0B919VEQEAN9M1SBNC","entry_uid":"3nj2ihcwl6zzbstobn6au5lsfc","label":"","question":"Did any of the above answer your question?","links":[{"order":"1","to":"1303006080","text":"Yes","link_entry_ref":"1303006105","contact":""},{"order":"2","to":"1303006067","text":"No mfx:contact:return; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006102","contact":"return"}]},"1303006075":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006075","entry_ref_encrypted":"RD7CIU7UAPBE71A010C402DOR4","entry_uid":"3nj2ifjf7guf4euvj2qkuxogqo","label":"","question":"Did any of the above answer your question?","links":[{"order":"1","to":"1303006074","text":"Yes","link_entry_ref":"1303006135","contact":""},{"order":"2","to":"1303006091","text":"No mfx:form:platform:y; mfx:form:programme:n; mfx:form:reddate:n; mfx:form:manufacturer:n; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:y; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006109","contact":""}]},"1303006074":{"answer":"<p>If you need any further help, please feel free to browse or search our <a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><span style=\"text-align: start;\">, or visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\">BBC homepage<\/a><span style=\"text-align: start;\">.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006074","entry_ref_encrypted":"HPNNTHKLNGID2B6HBO5O6HHMEG","entry_uid":"3nj2ifdr2k243w3bopugs6jm6w","label":"","question":"Great! Glad we were able to help.","links":[]},"1303006098":{"answer":"<p>You may be interested in BBC Writersroom. It's a department in the BBC that works with and develops new and experienced writers.<br><br>To find out more, visit the <strong><a title=\"BBC Writersroom website\" href=\"http:\/\/www.bbc.co.uk\/writersroom\/\">BBC Writersroom website<\/a><\/strong>. <br><br><strong>**If this information isn't what you were looking for, please use the '<Change'<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006098","entry_ref_encrypted":"KIQ8I9RME58AATD9DPRRM0C3LQ","entry_uid":"3nj2it5lq5amopt4wad3fs6vz6","label":"","question":" ","links":[]},"1303007320":{"answer":"<p>There have been a few changes to the BBC Weather website and app. The following pages on the BBC Weather site explain these changes and how to use BBC Weather:<\/p>\n<ul>\n<li><a title=\"Top tips for using Weather\" href=\"https:\/\/www.bbc.co.uk\/weather\/about\/42822208\">Top tips for using Weather<\/a><\/li>\n<li><a title=\"Weather: Help and FAQs\" href=\"https:\/\/www.bbc.co.uk\/weather\/about\/17185651\">Help and FAQs about Weather<\/a><\/li>\n<li><a title=\"My Locations in BBC Weather\" href=\"https:\/\/www.bbc.co.uk\/weather\/about\/40797151\">My Locations in BBC Weather<\/a><\/li>\n<li><a title=\"BBC Weather Apps FAQs\" href=\"https:\/\/www.bbc.co.uk\/weather\/about\/24085989\">FAQs about the BBC Weather app<\/a><\/li>\n<\/ul>\n<p>If the information you’re looking for isn’t covered in the FAQs above, please select <strong>Continue<\/strong> to get in touch with us<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303007320","entry_ref_encrypted":"LSEOVCTA1R2IMDA3TO9Q1KPGQ0","entry_uid":"46ksspwrsjlseqc6vbzmnf2u3c","label":"","question":"Have you checked our BBC Weather FAQs?","links":[{"order":"1","to":"1303006097","text":"Continue","link_entry_ref":"1303007322","contact":""}]},"1303006097":{"answer":"<p><strong style=\"line-height: 15pt;\">Please complete the form below, providing as much information as possible (and make sure to include the URL\/web address of the webpage or website you're contacting us about).<br><br><\/strong><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a> for more information.<br><br>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006097","entry_ref_encrypted":"I9AQB96AT6K3NHDHQOLNL480S0","entry_uid":"3nj2isyobjz2bnvaz54m6zprbg","label":"","question":"Get in touch with us","links":[]},"1303006093":{"answer":"<ul>\n<li>To report <strong>factual or grammatical issues<\/strong> on the BBC News website, please use <a title=\"BBC News factual or grammatical error report form\" href=\"http:\/\/www.bbc.co.uk\/news\/contact-us\/editorial\">this webform on the BBC News website.<\/a> <br><br><\/li>\n<li>To report a<strong> technical issue<\/strong> with the BBC News website or app, please use <a title=\"BBC News technical issue report form\" href=\"http:\/\/www.bbc.co.uk\/news\/contact-us\/product\">this webform to contact BBC News directly<\/a>.<\/li>\n<\/ul>\n<p><strong>**If this information isn't what you were looking for, please use the '<Change'<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006093","entry_ref_encrypted":"RP9SGU3T17B1H0M4MRGKCDDL2M","entry_uid":"3nj2isex62stg75tsu3c7ocdko","label":"","question":"Here's how to get in touch...","links":[]},"1303006091":{"answer":"<div dir=\"ltr\">\n<p><strong>How to get in touch<\/strong><br><br>If you’re in the UK and would prefer to get in touch via telephone instead, call us on <strong>03704 101 060<\/strong>*<\/p>\n<p>*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.<\/p>\n<p style=\"line-height: 15.0pt; orphans: auto; text-align: start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;\"><strong><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: black;\">You can also get in touch using the form below.<\/span><\/strong><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: black;\"><br><\/span><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<br><br><\/p>\nmfx:showform;\n<p> <\/p>\n<\/div>","endNodeData":"","endNodeType":"","entry_ref":"1303006091","entry_ref_encrypted":"LRJ69T1N60H19RCIO180MTK9PM","entry_uid":"3nj2inihzkciz67sx373drpj7c","label":"","question":"Not to worry - get in touch and we'll do our best to help","links":[]},"1303006073":{"answer":"<p>Visit the <strong><a title=\"BBC Sounds\" href=\"https:\/\/iplayerhelp.external.bbc.co.uk\/sounds\/help\">BBC Sounds Help Site<\/a><\/strong> where you'll find up-to-date frequently asked questions, how-to-guides and information on all aspects of using BBC Sounds and the BBC iPlayer Radio App.<br><br>If you can't find what you're looking for, you'll be able to get in touch with the BBC Sounds and iPlayer Radio support team who can help.<br><br><strong>**If this information isn't what you were looking for, please use the '<Change' buttons above beside the options you previously selected to display the full lists again and choose different options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006073","entry_ref_encrypted":"IJ78DRUUUDPHLCJL4L5LAI3BQI","entry_uid":"3nj2if7o7q3bte5qm2hcyxqodo","label":"","question":"For help with BBC iPlayer Radio and BBC Sounds","links":[]},"1303006164":{"answer":"","entry_ref":"1303006164","entry_ref_encrypted":"O12QBRC2TBIE8II637GF97UL2K","entry_uid":"3nj2jopjjksesiu2pdjgff6vi2","label":"","question":"I want to know...","links":[{"order":"1","to":"1303006252","text":"How to buy or get a copy of a BBC programme or series mfx:Title:How to get a copy of a programme or series;","link_entry_ref":"1303006172","contact":""},{"order":"7","to":"1303006148","text":"How to take part in a BBC programme or be in the audience","link_entry_ref":"1303006184","contact":""},{"order":"6","to":"1303006159","text":"How to find details of the music or song used in a BBC programme mfx:Title:Music enquiry;","link_entry_ref":"1303006178","contact":""},{"order":"2","to":"1303006147","text":"How to get permission to use or show a BBC TV programme mfx:Title:Request to use BBC content;","link_entry_ref":"1303006174","contact":""},{"order":"3","to":"1303006143","text":"How to get in touch with a programme or person mfx:Title:How to get in touch with a programme or person;","link_entry_ref":"1303006173","contact":""},{"order":"8","to":"1303006162","text":"Something else mfx:Title:General enquiry - TV;","link_entry_ref":"1303006191","contact":""},{"order":"4","to":"1303006156","text":"How to send a programme idea or suggestion mfx:Title:Programme idea;","link_entry_ref":"1303006166","contact":""},{"order":"5","to":"1303006158","text":"When a programme or series will be shown or returning mfx:Title:When a programme or series will be shown;","link_entry_ref":"1303006171","contact":""}]},"1303008096":{"answer":"<p><strong><u>Here's how to get in touch<\/u><\/strong><strong><br> <br> <\/strong><span style=\"text-align: start;\">If you’re in the UK and would prefer to get in touch via telephone instead, call us on 03704 101 060*<\/span><br style=\"text-align: start;\"> <br style=\"text-align: start;\"> <span style=\"text-align: start;\">*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.<\/span><\/p>\n<p><strong>You can also get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><u>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a> for more information.<\/p>\n<p><br style=\"text-align: start;\">mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303008096","entry_ref_encrypted":"QEBGMFOE5NB69A507HC786HAO8","entry_uid":"4aqlroq6yqc3hgxb6dfmzakpls","label":"","question":"Not to worry - get in touch with us and we'll do our best to help ","links":[]},"1303006160":{"answer":"<p><strong><span style=\"text-decoration: underline;\">Here's how to get in touch<\/span><br><br><\/strong>If you’re in the UK and would prefer to get in touch via telephone instead, call us on 03704 101 060*<br><br>*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.<br><br><\/p>\n<p><strong>You can also get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script><strong><br><\/strong><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006160","entry_ref_encrypted":"JV916BBDAPF0QIO0SGSK9G1D3G","entry_uid":"3nj2jnxu7uoj35umuhhqnkodx6","label":"","question":"Not to worry - get in touch with us and we'll do our best to help","links":[]},"1303006144":{"answer":"<p><strong><u>How to get in touch<\/u><\/strong><br><br>If you’re in the UK and would prefer to get in touch via telephone instead, call us on <strong>03704 101 060<\/strong><span style=\"color: #f5322d;\">*<\/span><\/p>\n<p><span style=\"color: #f5322d;\">*<\/span>0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.<\/p>\n<p><strong>You can also get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p><u>mfx:showform;<\/u><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006144","entry_ref_encrypted":"Q6ECJ7RNLI7TIR1PNDVSKK9T5S","entry_uid":"3nj2jje22fcjco4i7nqegrye3w","label":"","question":"Not to worry - get in touch and we'll do our best to help","links":[]},"1303006161":{"answer":"<p><strong>Please tell us:<\/strong><\/p>\n<ul>\n<li>Who you are<\/li>\n<li>Details of your organisation (if relevant) and how you're funded<\/li>\n<li>Full details of the programme you're enquiring about (including when it was broadcast - the year and date if known - and if it's a clip of a programme, at which stage in the programme it appears), and how you want to use it.<\/li>\n<\/ul>\n<p><strong>You can get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><strong><u><br>How we use your information<\/u><\/strong><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a> for more information.<\/p>\n<p><br>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006161","entry_ref_encrypted":"SFEV1MCHH7VBSUGRN4F4D9HNNQ","entry_uid":"3nj2jo4we7gbsauf3mvhvnpdyc","label":"","question":"Not to worry - get in touch to tell us more about what you want to do","links":[]},"1303006157":{"answer":"<p>If you have a suggestion for a news story that you'd like BBC News to report, visit the <a href=\"http:\/\/www.bbc.co.uk\/news\/10725415\">'How to share your stories, pictures and videos with BBC News' page on the BBC News website<\/a> for details on how to get in touch.<br> <br> Maybe it's something that you think our flagship consumer show Watchdog should investigate? If so, visit the <a href=\"https:\/\/ssl.bbc.co.uk\/programmes\/b006mg74\/contact\">Watchdog website<\/a> for details on how to get in touch with the team.<br> <br> If instead you think it's something that Panorama should investigate, details on how to get in touch can be found on the <a href=\"http:\/\/www.bbc.co.uk\/programmes\/articles\/5srnn91SY0N9QKFK6dk7Hk0\/contact-us\">Panorama website<\/a>. <br> <br><strong>*If this information isn't what you were looking for, please use the <Change option above beside the choices you previously selected to display the full lists again and select alternative options.*<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006157","entry_ref_encrypted":"V0VI5H565TM6R2MGD37GH3SB82","entry_uid":"3nj2jlm2hfc674kuo22wlgetdg","label":"","question":"Here's some information that may help","links":[]},"1303008094":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303008094","entry_ref_encrypted":"HU0USPML4Q7AHQU3A0ML05JVSQ","entry_uid":"4aqlrnheeewjpomtcad2pz6flo","label":"","question":"Did the above answer your question? ","links":[{"order":"2","to":"1303008096","text":"No mfx:form:channel:n; mfx:form:programme:n; mfx:form:transmission:n; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303008102","contact":""},{"order":"1","to":"1303008095","text":"Yes","link_entry_ref":"1303008101","contact":""}]},"1303008095":{"answer":"<p>If you need any further help, please feel free to browse or search our <strong><a href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><\/strong>, or visit the <strong><a href=\"http:\/\/www.bbc.co.uk\/\">BBC Homepage<\/a><\/strong>.<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303008095","entry_ref_encrypted":"I0LAF2T85PJQRI8CHEQU4N7UUO","entry_uid":"4aqlrodkxo42nhrwsixcagyc3w","label":"","question":"Great! Glad we were able to help!","links":[]},"1303006159":{"answer":"<p>Details of the songs used during a programme can be found using the <strong><a title=\"Find a Track\" href=\"https:\/\/www.bbc.co.uk\/music\/tracks\/find\">Find a Track<\/a> <\/strong>tool on the BBC Music site. <\/p>\n<p>You can also try looking on the programme's website, so visit the <strong><a href=\"http:\/\/www.bbc.co.uk\/programmes\">BBC Programmes website<\/a> <\/strong>to find the programme website.<\/p>\n<p><br><strong>Below are some popular music queries we're getting at the minute.<\/strong><br><em><br><\/em>C<em>lick on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below.<\/em><br><br><ul class=\"suggested\"><li><a href=\"\/faqs\/soundtrack?sf\" target=\"_blank\">Can I buy the soundtrack for a programme?<\/a><\/li><li><a href=\"\/faqs\/music_used?sf\" target=\"_blank\">Where can I find the music used in BBC programmes?<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006159","entry_ref_encrypted":"NLPFVL0I9J9R4HJOOLOO4RAEB2","entry_uid":"3nj2jnm3w3j3ytnryimbckijdo","label":"","question":" Finding details of music used","links":[{"order":"1","to":"1303006150","text":"Continue","link_entry_ref":"1303006188","contact":""}]},"1303006139":{"answer":"<p>You may be interested in <strong>BBC Writersroom<\/strong>. It's a department in the BBC that works with and develops new and experienced writers.<br><br>To find out more, visit the <a title=\"BBC Writersroom website\" href=\"http:\/\/www.bbc.co.uk\/writersroom\/\">BBC Writersroom website<\/a>. <br><br><strong>*If this information isn't what you were looking for, please use the <Change<\/strong><strong> <\/strong><strong>options above beside the choices you previously selected to display the full lists again and select alternative options.*<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006139","entry_ref_encrypted":"RL05BL2TG86MCN5160H2JNJFCK","entry_uid":"3nj2jhbusdpy7eu2bj3uqyf672","label":"","question":" ","links":[]},"1303006162":{"answer":"<p><em>(click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below);<br><br><\/em><ul class=\"suggested\"><li><a href=\"\/faqs\/contact_programme?sf\" target=\"_blank\">How can I contact a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/guest_contributor?sf\" target=\"_blank\">How can I contact a presenter, guest or contributor who has featured in a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/purchase?sf\" target=\"_blank\">Can I buy a BBC programme or series?<\/a><\/li><li><a href=\"\/faqs\/red-rock-18?sf\" target=\"_blank\">Why isn't Red Rock on TV?<\/a><\/li><li><a href=\"\/faqs\/items_general?sf\" target=\"_blank\">Where can I find information on props or costumes from a BBC programme?\n<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006162","entry_ref_encrypted":"TNAENSHIO53SLCEQF52OAMLG84","entry_uid":"3nj2jogkdosf7x7bdwgfmxt4wo","label":"","question":"Here's what other people are asking us at the minute - maybe one of these answers your question?","links":[{"order":"1","to":"1303006151","text":"Continue","link_entry_ref":"1303006175","contact":""}]},"1303006154":{"answer":"<p>If you need any further help, please feel free to browse or search our <a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><span style=\"text-align: start;\">, or visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\">BBC homepage<\/a><span style=\"text-align: start;\">.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006154","entry_ref_encrypted":"INR55D2R0I4GK3AQCFBJG0K686","entry_uid":"3nj2jl5ourdsjr76ivvwdc43go","label":"","question":"Great! Glad we were able to help!","links":[]},"1303006153":{"answer":"<p>If you need any further help, please feel free to browse or search our <a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><span style=\"text-align: start;\">, or visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\">BBC homepage<\/a><span style=\"text-align: start;\">.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006153","entry_ref_encrypted":"MSO9PQR9EPKQFCH4J7V4BR1RBS","entry_uid":"3nj2jkzak7igvasawgo5a6g4dc","label":"","question":"Great! Glad we were able to help!","links":[]},"1303006152":{"answer":"<p>If you need any further help, please feel free to browse or search our <a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><span style=\"text-align: start;\">, or visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\">BBC homepage<\/a><span style=\"text-align: start;\">.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006152","entry_ref_encrypted":"SMIDNR0OITB40749MD9QSRK4GG","entry_uid":"3nj2jkux6ra46qac4qhg6tzays","label":"","question":"Great! Glad we were able to help!","links":[]},"1303006151":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006151","entry_ref_encrypted":"PVVC565VRLDDLPV914LR9PB810","entry_uid":"3nj2jkqrhe6koquwiyoi2fqqkc","label":"","question":"Did any of the above answer your question?","links":[{"order":"2","to":"1303006160","text":"No mfx:form:channel:n; mfx:form:programme:n; mfx:form:transmission:n; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006192","contact":""},{"order":"1","to":"1303006153","text":"Yes","link_entry_ref":"1303006186","contact":""}]},"1303006150":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006150","entry_ref_encrypted":"JO682IMQP401SJUGDD3QJP50CK","entry_uid":"3nj2jklskwrn3jqlax3creqbpw","label":"","question":"Did any of the above answer your question?","links":[{"order":"2","to":"1303006144","text":"No mfx:form:channel:n; mfx:form:programme:n; mfx:form:transmission:n; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006177","contact":""},{"order":"1","to":"1303006152","text":"Yes","link_entry_ref":"1303006187","contact":""}]},"1303006145":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006145","entry_ref_encrypted":"IKOAFL7NG49QHQGK4V74ISNPO0","entry_uid":"3nj2jjiyagym3ehegqd23iosm6","label":"","question":"Did the information above answer your question?","links":[{"order":"2","to":"1303006161","text":"No mfx:form:channel:n; mfx:form:programme:n; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006183","contact":""},{"order":"1","to":"1303006154","text":"Yes","link_entry_ref":"1303006176","contact":""}]},"1303006158":{"answer":"<p><strong>Our online <a href=\"http:\/\/www.bbc.co.uk\/iplayer\/guide\">TV Guide<\/a> has confirmed TV listings for the next seven days, so you can check there to see if the programme is going to be shown in the coming week.<\/strong><\/p>\n<p>Every TV programme and series has its own page on the <a href=\"http:\/\/www.bbc.co.uk\/programmes\">BBC Programmes website<\/a>, so you can either search or browse to find the programme page to check there as well for any up to date information<strong>.<br><br><\/strong>For any queries about <strong>programme availability<\/strong> on <strong>BBC iPlayer<\/strong>, please visit the <strong><a title=\"BBC iPlayer help site\" href=\"https:\/\/www.bbc.co.uk\/iplayer\/help\/\">BBC iPlayer Help Site<\/a><\/strong> where you can find answers to frequent and recent queries.<\/p>\n<p><strong><br>Below are some questions we've been asked recently – maybe one of these helps?<\/strong><br> <em><br><\/em>Click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below.<em><br><\/em><em><br><\/em><ul class=\"suggested\"><li><a href=\"\/faqs\/schedules?sf\" target=\"_blank\">Where can I find scheduling information?<\/a><\/li><li><a href=\"\/faqs\/red-rock-18?sf\" target=\"_blank\">Why isn't Red Rock on TV?<\/a><\/li><li><a href=\"\/faqs\/800-words-s3?sf\" target=\"_blank\">When can I watch series three of 800 Words?<\/a><\/li><li><a href=\"\/faqs\/d-day-75?sf\" target=\"_blank\">Where can I watch the BBC's D-Day 75 commemorative programmes?<\/a><\/li><li><a href=\"\/faqs\/schedule-changes-bbc-two?sf\" target=\"_blank\">Why has the schedule changed on BBC Two?<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006158","entry_ref_encrypted":"I5EN7B9SB46QEL8C4MLR9PRTU6","entry_uid":"3nj2jlqr4ttmf3mrx7kmjv2pvk","label":"","question":" Here's some information that may help","links":[{"order":"1","to":"1303006151","text":"Continue","link_entry_ref":"1303006170","contact":""}]},"1303006155":{"answer":"<ul>\n<li>BBC Shows is the largest provider of free Television and Radio tickets in the UK. They work on over a thousand shows each year and they’d love you to be in our audience for one of them. <\/li>\n<\/ul>\n<ul>\n<li>For a list of all current shows, visit the <a title=\"BBC Shows website\" href=\"http:\/\/www.bbc.co.uk\/showsandtours\/shows\/\">BBC Shows website<\/a>, which has filters to find those most relevant to you. <\/li>\n<\/ul>\n<ul>\n<li>New shows are added every day so <a title=\"Mailing List\" href=\"https:\/\/ssl.bbc.co.uk\/showsandtours\/mailinglist\/\">join their mailing list<\/a> and follow them on <a title=\"Twitter\" href=\"http:\/\/twitter.com\/bbcshowstours\">Twitter<\/a> to hear when tickets for your favourite show become available.<\/li>\n<\/ul>\n<p><strong>*If this information isn't what you were looking for, please use the <Change buttons above beside the options you previously selected to display the full lists again and choose different options.*<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006155","entry_ref_encrypted":"TR94FHS6U1AUKIDGPM5T91S4MA","entry_uid":"3nj2jldeizuwrvxgr4jya3cj62","label":"","question":"Here's how to be in the audience","links":[]},"1303006148":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006148","entry_ref_encrypted":"HQKE635OTTK0C9KEPQSI7P2URG","entry_uid":"3nj2jkcjaw2yvg4jhrpvolxm6s","label":"","question":"I want to...","links":[{"order":"2","to":"1303006155","text":"Be in the audience of a BBC programme","link_entry_ref":"1303006185","contact":""},{"order":"1","to":"1303006142","text":"Take part or be a contestant on a BBC programme","link_entry_ref":"1303006180","contact":""}]},"1303006147":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006147","entry_ref_encrypted":"GK7PP7QRPPLB4K6CDHJS1B6A4A","entry_uid":"3nj2jk5bhgwavkfvmkpgkhx4go","label":"","question":"I want to use...","links":[{"order":"1","to":"1303006141","text":"A whole programme or series","link_entry_ref":"1303006182","contact":""},{"order":"2","to":"1303006146","text":"A clip of a programme","link_entry_ref":"1303006181","contact":""}]},"1303006142":{"answer":"<ul>\n<li>If a BBC programme is currently inviting <strong>applications for contestants and contributors<\/strong>, details will appear on our <a title=\"BBC Take Part Website\" href=\"http:\/\/www.bbc.co.uk\/showsandtours\/takepart\/\"><strong>Take Part website<\/strong><\/a>.<\/li>\n<\/ul>\n<ul>\n<li>Please visit this website and scroll down to see if the programme you're enquiring about is listed. It is regularly updated, so if your programme isn't listed, you may want to <strong>check back regularly<\/strong> to see if it's been added. <\/li>\n<\/ul>\n<ul>\n<li>Some programmes may alternatively <strong>invite applications via their own website<\/strong>. To find a programme website, visit the <a title=\"Programme A-Z\" href=\"http:\/\/www.bbc.co.uk\/programmes\/a-z\"><strong>A-Z directory<\/strong><\/a> and click on the letters to browse the alphabetical list.<\/li>\n<\/ul>\n<p><strong>*If this information isn't what you were looking for, please use the <Change buttons above beside the options you previously selected to display the full lists again and choose different options.*<\/strong><\/p>\n<p> <\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006142","entry_ref_encrypted":"UT3RR1OM5LIG15P68G47UVQDIQ","entry_uid":"3nj2jhqyd4yijvcvgt4arkwr3w","label":"","question":"How to take part in BBC programmes","links":[]},"1303006146":{"answer":"<ul>\n<li>If you’re in the UK, you may be able to use clips for educational purposes if your school, college or university has an Educational Recording Agency (ERA) licence. Visit the <a href=\"http:\/\/www.era.org.uk\/\"><strong>ERA website for more info<\/strong><\/a>.<\/li>\n<\/ul>\n<ul>\n<li>You may also be able to use clips under the educational exceptions to copyright. Visit the <a href=\"https:\/\/www.gov.uk\/guidance\/exceptions-to-copyright\"><strong>GOV.UK 'Intellectual Property - Exceptions to copyright' page<\/strong><\/a> to find out more.<\/li>\n<\/ul>\n<ul>\n<li>You can buy clips for educational use by emailing BBC Worldwide Learning at <a href=\"mailto:bbcworldwidelearning@bbc.com\"><strong>bbcworldwidelearning@bbc.com<\/strong><\/a>.<\/li>\n<\/ul>\n<ul>\n<li>You can ask about buying clips for commercial use by emailing the BBC Motion Gallery Sales team at <a href=\"mailto:bbc.motiongallerysales@gettyimages.com\"><strong>bbc.motiongallerysales@gettyimages.com<\/strong><\/a>.<\/li>\n<\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006146","entry_ref_encrypted":"UFV1PERHNCEN79236HR0L68IQM","entry_uid":"3nj2jjws7mwegs5njp7pnpcx7s","label":"","question":"Here's some information that may help","links":[{"order":"1","to":"1303006145","text":"Continue","link_entry_ref":"1303006179","contact":""}]},"1303006156":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006156","entry_ref_encrypted":"PSH2GCMCFMSS22TC77MIKMV2FE","entry_uid":"3nj2jlhnwj6mm63g7i7ku55zqc","label":"","question":"The programme idea\/suggestion relates to...","links":[{"order":"2","to":"1303006157","text":"A suggestion for a news story or something I'd like the BBC to investigate","link_entry_ref":"1303006169","contact":""},{"order":"1","to":"1303006140","text":"A storyline for an existing BBC programme","link_entry_ref":"1303006168","contact":""},{"order":"3","to":"1303006139","text":"A new programme or series that I'd like the BBC to make","link_entry_ref":"1303006167","contact":""}]},"1303006140":{"answer":"<p><strong>Sadly we're not able to accept storyline ideas from members of the public. Each programme or series has its own team of writers and script editors.<\/strong><br style=\"text-align: start;\"> <br style=\"text-align: start;\"> <span style=\"text-align: start;\">You may be interested in <\/span><strong>BBC Writersroom<\/strong><span style=\"text-align: start;\"> though. It's a department in the BBC that works with and develops new and experienced writers.<\/span><br style=\"text-align: start;\"> <br style=\"text-align: start;\"> <span style=\"text-align: start;\">To find out more, visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/writersroom\/\">BBC Writersroom website<\/a><span style=\"text-align: start;\">. <\/span><br style=\"text-align: start;\"> <br style=\"text-align: start;\"><strong style=\"text-align: start;\">*If this information isn't what you were looking for, please use the '<Change' option above beside the choices you previously selected to display the full lists again and select alternative options.*<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006140","entry_ref_encrypted":"QL3FMKH785J38FLRP420E1P05O","entry_uid":"3nj2jhhmt4kepdjjsr3ftlcmec","label":"","question":" ","links":[]},"1303006141":{"answer":"<ul>\n<li><strong>If you’re in the UK and it’s for educational purposes, <\/strong>you may be able to use whole programmes or clips for educational purposes if your school, college or university has an Educational Recording Agency (ERA) licence. <a href=\"http:\/\/www.era.org.uk\/\"><strong>Visit the ERA website<\/strong><\/a> for more info.<br><br><\/li>\n<li>You can also buy some TV programmes for educational use from BBC Active. Visit the <a href=\"http:\/\/www.bbcactivevideoforlearning.com\/\"><strong>BBC Active Video for Learning website <\/strong><\/a>for more info.<br><br><\/li>\n<li>If you're an international broadcaster, check our <a title=\"How can international broadcasters show BBC programmes on their channels?\" href=\"http:\/\/www.bbc.co.uk\/faqs\/international_broadcasters\"><strong>How can international broadcasters show BBC programmes on their channels?<\/strong><\/a> FAQ for information on how to acquire the rights to broadcast BBC programmes outside the UK.<\/li>\n<\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006141","entry_ref_encrypted":"TGA8KO8EF25QTSL90FNLL20O8M","entry_uid":"3nj2jhmmkjaq6tqgx66bxxnjxs","label":"","question":"Here's some information that may help","links":[{"order":"1","to":"1303006145","text":"Continue","link_entry_ref":"1303006189","contact":""}]},"1303008092":{"answer":"<p>If contact details like a<strong> phone number<\/strong> or<strong> email address<\/strong> are available you can find them on the programme’s website. Go to the<span class=\"apple-converted-space\"> <\/span><a title=\"BBC Programmes\" href=\"http:\/\/www.bbc.co.uk\/programmes\/a-z\"><b>BBC Programmes site<\/b><\/a><span class=\"apple-converted-space\"> <\/span>to search for the programme's website. Unfortunately, not all of our programmes have contact details available.<\/p>\n<p>You could also try checking Social Media to see if the programme has a <strong>Twitter<\/strong> or <strong>Facebook<\/strong> account.<\/p>\n<p>Below are some of our most popular FAQS:<\/p>\n<p><em>(Click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below.)<\/em><em><br> <br> <\/em><span style=\"text-align: start;\"><\/span><\/p><ul class=\"suggested\"><li><a href=\"\/faqs\/contact_programme?sf\" target=\"_blank\">How can I contact a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/guest_contributor?sf\" target=\"_blank\">How can I contact a presenter, guest or contributor who has featured in a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/one_show?sf\" target=\"_blank\">How can I contact The One Show?<\/a><\/li><li><a href=\"\/faqs\/watchdog_report?sf\" target=\"_blank\">How can I contact Watchdog?<\/a><\/li><li><a href=\"\/faqs\/comment_appreciation?sf\" target=\"_blank\">How can I comment on or compliment a BBC programme or service?<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303008092","entry_ref_encrypted":"LHR0GE09SO3577BN68052FRUB6","entry_uid":"4aqlrm6evpacyab5un7ob36hfs","label":"","question":"Here's some information that may help","links":[{"order":"1","to":"1303008094","text":"Continue","link_entry_ref":"1303008099","contact":""}]},"1303008093":{"answer":"<p>If you’d like to get in touch with a <strong>BBC presenter<\/strong>, try checking the programme website for contact details (go to the <strong><a href=\"http:\/\/www.bbc.co.uk\/programmes\/a-z\">BBC Programmes site <\/a><\/strong>to search for the programme website) or contact them <strong>via their agent<\/strong>. Contact details of agents who represent professional actors, personalities and celebrities can be found using an internet search engine.<\/p>\n<p>If you'd like to get in touch with a <strong>guest<\/strong> or <strong>contributor<\/strong> who has recently featured in a BBC programme, it’s best to try to contact the BBC programme directly. If contact details like a phone number or email address are available you can find them on the programme’s website. Go to the <strong><a title=\"BBC Programmes site\" href=\"http:\/\/www.bbc.co.uk\/programmes\/a-z\">BBC Programmes<\/a><\/strong> site to search for the programme website.<\/p>\n<p><strong>You could also try looking for the person you'd like to contact using social media.<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303008093","entry_ref_encrypted":"HP0JTBGGQ5CL36SQ4PB3UR2FOM","entry_uid":"4aqlrn33zhmigpthj3eoh75yuc","label":"","question":"Here's some information that may help","links":[{"order":"1","to":"1303008094","text":"Continue","link_entry_ref":"1303008100","contact":""}]},"1303006143":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006143","entry_ref_encrypted":"PPH76EU60SJLG6JCQ7OJ92I6RK","entry_uid":"3nj2jiwzpbli355f56smelwups","label":"","question":"I would like to get in touch with","links":[{"order":"2","to":"1303008093","text":"A presenter, guest or contributor to a BBC programme","link_entry_ref":"1303008098","contact":""},{"order":"1","to":"1303008092","text":"A BBC programme","link_entry_ref":"1303008097","contact":""}]},"1303006202":{"answer":"","entry_ref":"1303006202","entry_ref_encrypted":"UJRGKEQCC9GCMVIFO7LJB8A2NM","entry_uid":"3nj2kgekkdzj67r3ogznglhczk","label":"","question":"I want to know...","links":[{"order":"1","to":"1303006199","text":"How to send a programme idea","link_entry_ref":"1303006206","contact":""},{"order":"2","to":"1303006464","text":"How to get a copy of a BBC programme or series ","link_entry_ref":"1303006210","contact":""},{"order":"3","to":"1303006194","text":"How to get in touch with a programme or person mfx:Title:How to get in touch with a programme or person;","link_entry_ref":"1303006209","contact":""},{"order":"4","to":"1303006196","text":"When a programme or series will be broadcast mfx:Title:When a programme or series will be shown;","link_entry_ref":"1303006208","contact":""},{"order":"6","to":"1303006195","text":"Something else mfx:Title:General enquiry - Radio;","link_entry_ref":"1303006211","contact":""},{"order":"5","to":"1303007963","text":"How to find details of the music or song used in a BBC programme mfx:Title:Music enquiry;","link_entry_ref":"1303007965","contact":""}]},"1303007993":{"answer":"<p style=\"line-height: 15.0pt;\"><strong><u><span style=\"font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;\">Here's how to get in touch<\/span><\/u><\/strong><\/p>\n<p style=\"line-height: 15.0pt; orphans: auto; text-align: start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;\"><span style=\"font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;\">If you’re in the UK and would prefer to get in touch via telephone instead, call us on<span class=\"apple-converted-space\"> <\/span><strong><span style=\"font-family: 'Arial',sans-serif;\">03704 101 060<\/span><\/strong><\/span><span style=\"font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #f5322d;\">*<\/span><\/p>\n<p style=\"line-height: 15.0pt; orphans: auto; text-align: start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;\"><span style=\"font-size: 10.0pt; font-family: 'Arial',sans-serif; color: #f5322d;\">*<\/span><span style=\"font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;\">0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.<\/span><\/p>\n<p><strong>You can also get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p style=\"line-height: 15.0pt; orphans: auto; text-align: start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;\"><strong><span style=\"font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;\"><br>How we use your information<\/span><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303007993","entry_ref_encrypted":"L6J9J5JGAHU2SHQGMJ2509C0QU","entry_uid":"4aimvw3qhkmba6ken7uv4ogkkc","label":"","question":"Not to worry - get in touch with us and we'll do our best to help","links":[]},"1303006200":{"answer":"<p style=\"line-height: 15.0pt;\"><strong><u><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: black;\">Here's how to get in touch<\/span><\/u><\/strong><\/p>\n<p style=\"line-height: 15.0pt; orphans: auto; text-align: start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;\"><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: black;\">If you’re in the UK and would prefer to get in touch via telephone instead, call us on<span class=\"apple-converted-space\"> <\/span><strong><span style=\"font-family: 'Arial','sans-serif';\">03704 101 060<\/span><\/strong><\/span><span style=\"color: #f5322d;\"><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: #f5322d;\">*<\/span><\/span><\/p>\n<p style=\"line-height: 15.0pt; orphans: auto; text-align: start; widows: auto; -webkit-text-stroke-width: 0px; word-spacing: 0px;\"><span style=\"color: #f5322d;\"><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: #f5322d;\">*<\/span><\/span><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: black;\">0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.<\/span><\/p>\n<p><strong>You can also get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script><span style=\"font-size: 10.0pt; font-family: 'Arial','sans-serif'; color: black;\"><br><strong><u><br>How we use your information<\/u><\/strong><\/span><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006200","entry_ref_encrypted":"G7IFMAJLKEAQMC9886USCRKCHQ","entry_uid":"3nj2kg2bhnncls7qh6genml72o","label":"","question":"Not to worry - get in touch with us and we'll do our best to help","links":[]},"1303006194":{"answer":"<p>Click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below:<\/p>\n<ul class=\"suggested\"><li><a href=\"\/faqs\/contact_programme?sf\" target=\"_blank\">How can I contact a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/guest_contributor?sf\" target=\"_blank\">How can I contact a presenter, guest or contributor who has featured in a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/jeremy_vine?sf\" target=\"_blank\">How do I get in touch with Jeremy Vine? <\/a><\/li><li><a href=\"\/faqs\/contact-today?sf\" target=\"_blank\">How can I get in touch with Today?<\/a><\/li><li><a href=\"\/faqs\/comment_appreciation?sf\" target=\"_blank\">How can I comment on or compliment a BBC programme or service?<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006194","entry_ref_encrypted":"K28UTCN84TK794JR1MH51JHFE8","entry_uid":"3nj2kbtzqp7xldu2nmiunxaq3c","label":"","question":"Here's what other people are currently asking us","links":[{"order":"1","to":"1303006198","text":"Continue","link_entry_ref":"1303006204","contact":""}]},"1303006196":{"answer":"<p>Our online <a href=\"http:\/\/www.bbc.co.uk\/radio\/schedules\">BBC Radio Schedules<\/a> have confirmed radio listings for the next seven days, so you can check there to see if the programme is going to be shown in the coming week.<\/p>\n<p>Every radio programme and series has its own page on the <a href=\"http:\/\/www.bbc.co.uk\/programmes\">BBC Programmes website<\/a>, so you can either search or browse to find the programme page to check there as well for any up to date information<strong>.<\/strong><\/p>\n<p><strong>Below are some questions we've been asked recently – maybe one of these helps?<br><em><br><\/em><\/strong>Click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below:<\/p>\n<p><em><br><\/em><ul class=\"suggested\"><li><a href=\"\/faqs\/schedules?sf\" target=\"_blank\">Where can I find scheduling information?<\/a><\/li><li><a href=\"\/faqs\/proms-19?sf\" target=\"_blank\">Where can I find out about BBC Proms 2019?\n<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006196","entry_ref_encrypted":"T77DCCR5TRKNPH1L3VUUUKSAEU","entry_uid":"3nj2keosutyj55ucvvkmjuauuc","label":"","question":" How to find out when a programme will be broadcast","links":[{"order":"1","to":"1303006198","text":"Continue","link_entry_ref":"1303006203","contact":""}]},"1303006201":{"answer":"<p>If you need any further help, please feel free to browse or search our <a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><span style=\"text-align: start;\">, or visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\">BBC homepage<\/a><span style=\"text-align: start;\">.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006201","entry_ref_encrypted":"K2JLBG6BA5D5V5RKL1N24VNIEO","entry_uid":"3nj2kg6v2dui55tvpwon3hvwwc","label":"","question":"Great! Glad we were able to help!","links":[]},"1303007963":{"answer":"<p>Details of the songs used during a programme can be found using the <strong><a title=\"Find a Track\" href=\"https:\/\/www.bbc.co.uk\/music\/tracks\/find\">Find a Track<\/a> <\/strong>tool on the BBC Music site. <\/p>\n<p>You can also try looking on the programme's website, so visit the <strong><a href=\"http:\/\/www.bbc.co.uk\/programmes\">BBC Programmes website<\/a> <\/strong>to find the programme website.<\/p>\n<p> <\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303007963","entry_ref_encrypted":"LMBL46TB088SVO2N3OCEKE56D0","entry_uid":"4a6ftrvnx5ztpfezukgc5fj5zo","label":"","question":"Finding details of music used","links":[{"order":"1","to":"1303007991","text":"Continue","link_entry_ref":"1303007994","contact":""}]},"1303007992":{"answer":"<p>If you need any further help, please feel free to browse or search our <a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\/faqs\">Frequently Asked Questions<\/a><span style=\"text-align: start;\">, or visit the <\/span><a style=\"text-align: start;\" href=\"http:\/\/www.bbc.co.uk\">BBC homepage<\/a><span style=\"text-align: start;\">.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303007992","entry_ref_encrypted":"PVEESSO84LMPUTE2F16JQDV7JK","entry_uid":"4aimvvqf7xcuf32mtzupgokumo","label":"","question":"Great! Glad we were able to help!","links":[]},"1303007991":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303007991","entry_ref_encrypted":"NVD53RJ63SFGEK0F6LJVTULAS0","entry_uid":"4aimvvf7y2sr7gdzx7e5uaseho","label":"","question":"Did you find the piece of music you were looking for?","links":[{"order":"1","to":"1303007992","text":"Yes","link_entry_ref":"1303007995","contact":""},{"order":"2","to":"1303007993","text":"No mfx:form:station:n; mfx:form:programme:n; mfx:form:transmission:n; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:n; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:y; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303007996","contact":""}]},"1303006195":{"answer":"<p>Click on any of the links below to see the full question and answer, which will open in a new window. Then click 'Continue' below:<em><br><br><\/em><ul class=\"suggested\"><li><a href=\"\/faqs\/radio_transcript?sf\" target=\"_blank\">Can I get a transcript for a TV or radio programme?<\/a><\/li><li><a href=\"\/faqs\/contact-today?sf\" target=\"_blank\">How can I get in touch with Today?<\/a><\/li><li><a href=\"\/faqs\/guest_contributor?sf\" target=\"_blank\">How can I contact a presenter, guest or contributor who has featured in a BBC programme?<\/a><\/li><li><a href=\"\/faqs\/radio_frequencies?sf\" target=\"_blank\">Where can I find my favourite BBC radio station?<\/a><\/li><li><a href=\"\/faqs\/what-is-sounds?sf\" target=\"_blank\">What is BBC Sounds?<\/a><\/li><\/ul>","endNodeData":"","endNodeType":"","entry_ref":"1303006195","entry_ref_encrypted":"T8QDPDVCDPDEN416M3D6IJJJ7U","entry_uid":"3nj2ke7aggfbonj5at7crto7kg","label":"","question":"Here's what other people are asking us at the minute - maybe one of these answers your question?","links":[{"order":"1","to":"1303006198","text":"Continue","link_entry_ref":"1303006212","contact":""}]},"1303006199":{"answer":"<p>Most BBC network radio stations are unable to accept unsolicited programme ideas so it is best to approach an independent production company or team with any programme ideas before contacting the BBC. An independent production company will have the necessary skills and experience to develop ideas and pitch them to the BBC. <\/p>\n<p style=\"text-align: start;\">Individuals can also contact <a href=\"http:\/\/downloads.bbc.co.uk\/commissioning\/site\/radio4_contacts_programme_ideas.pdf\">Radio 4 in-house teams (PDF)<\/a> who could potentially develop programme ideas for Radio 4 and the World Service.<br><br>If you have a short story or script idea, please visit the <a href=\"http:\/\/www.bbc.co.uk\/writersroom\/\">BBC Writersroom website<\/a>.<br><br><strong>*If this information doesn’t answer your question, please use the <Change<\/strong><strong> <\/strong><strong>option above beside the choices you previously selected to display the full lists again and select alternative options.*<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006199","entry_ref_encrypted":"GPMA8ES9LD4F9ET0JNGVOMBKLK","entry_uid":"3nj2kf5udsutmjpq2d2jvonavk","label":"","question":"Programme ideas for BBC Radio","links":[]},"1303006198":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006198","entry_ref_encrypted":"UVO5B6I15S4J0FPOGVNA4H7B26","entry_uid":"3nj2keyy6jadrz6mhcwv35zlqw","label":"","question":"Did any of the above answer your question?","links":[{"order":"1","to":"1303006201","text":"Yes","link_entry_ref":"1303006205","contact":""},{"order":"2","to":"1303006200","text":"No mfx:form:station:n; mfx:form:programme:n; mfx:form:transmission:n; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:n; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:y; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006207","contact":""}]},"1303006219":{"answer":"","entry_ref":"1303006219","entry_ref_encrypted":"P2I7O8G896DOO7HNHAN5SL734E","entry_uid":"3nj2kpblu7g5f2bcifnqwywdrg","label":"","question":"Do you want to give us positive feedback?","links":[{"order":"2","to":"1303006217","text":"No mfx:contact:Comment; mfx:BBC_Type:Comment; mfx:form:title:n; mfx:form:firstname:n; mfx:form:lastname:n; mfx:form:email:n; mfx:form:location:n; mfx:form:postcode:n; mfx:form:subject:y; mfx:form:under18:y; mfx:form:comment:y;","link_entry_ref":"1303006223","contact":"Comment"},{"order":"1","to":"1303006217","text":"Yes mfx:contact:Appreciation; mfx:BBC_Type:Appreciation; mfx:form:appreciation:y; mfx:form:title:n; mfx:form:firstname:n; mfx:form:lastname:n; mfx:form:email:n; mfx:form:location:n; mfx:form:postcode:n; mfx:form:subject:y; mfx:form:under18:y; mfx:form:comment:y; ","link_entry_ref":"1303006221","contact":"Appreciation"}]},"1303006218":{"answer":"<p>If you’re in the UK and would prefer to get in touch via telephone, call us on <strong>03704 101 060<\/strong>*<\/p>\n<p>(*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.)<\/p>\n<p><strong>Or alternatively just complete the form below.<br><br><br><\/strong><strong><u>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your feedback. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006218","entry_ref_encrypted":"RBTLRQ35Q9N1MV5STO66AR68OK","entry_uid":"3nj2kozzjqowiidy6npeedtdws","label":"","question":"Here's how to get in touch","links":[]},"1303006216":{"answer":"<p>If you’re in the UK and would prefer to get in touch via telephone, call us on <strong>03704 101 060<\/strong>*<\/p>\n<p>(*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.)<\/p>\n<p><strong>Or alternatively just complete the form below.<br><span style=\"text-decoration: underline;\"><br><br>How we use your information<\/span><br><br><\/strong>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your feedback. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a> <\/strong>for more information.<br><br>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006216","entry_ref_encrypted":"RC8HH3QGQ3RDK48APIJJOQKPL4","entry_uid":"3nj2konblcjew75mn3fn5cjvmo","label":"","question":"Here's how to get in touch","links":[]},"1303006215":{"answer":"<p>If you’re in the UK and would prefer to get in touch via telephone, call us on <strong>03704 101 060<\/strong>*<\/p>\n<p>(*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.)<\/p>\n<p><strong>Or alternatively just complete the form below.<br><br><br><\/strong><strong><u>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your feedback. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006215","entry_ref_encrypted":"SEGI1LKU2PDCRTMHSC7KE8JDNU","entry_uid":"3nj2kogfz3hbgm3xqte6xuhgnc","label":"","question":"Here's how to get in touch","links":[]},"1303006214":{"answer":"<p>If you’re in the UK and would prefer to get in touch via telephone, call us on <strong>03704 101 060<\/strong>*<\/p>\n<p>(*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.)<\/p>\n<p><strong>Or alternatively just complete the form below.<br><br><\/strong><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your feedback. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006214","entry_ref_encrypted":"OE4TSS53NRFS5764PE3GOI4U4U","entry_uid":"3nj2kkjgllmyki2kytdn3qabn2","label":"","question":"Here's how to get in touch","links":[]},"1303006217":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006217","entry_ref_encrypted":"O14N8D4E2ODEN3NLC89UKH2SPQ","entry_uid":"3nj2kotsdo7byhdbf5bsxy2m4w","label":"","question":"I want to provide feedback on...","links":[{"order":"4","to":"1303009257","text":"BBC Sounds","link_entry_ref":"1303009258","contact":""},{"order":"1","to":"1303006218","text":"A TV programme or series mfx:BBC_Platform:tv; mfx:BBC_Subject:1; mfx:form:channel:n; mfx:form:programme:n; mfx:form:transmission:n; ","link_entry_ref":"1303006220","contact":""},{"order":"2","to":"1303006214","text":"A radio programme or series mfx:BBC_Platform:radio; mfx:BBC_Subject:1; mfx:form:station:n; mfx:form:programme:n; mfx:form:transmission:n;","link_entry_ref":"1303006224","contact":""},{"order":"3","to":"1303006215","text":"The BBC website mfx:BBC_Platform:Online; mfx:BBC_Subject:2; mfx:form:url:n;","link_entry_ref":"1303006225","contact":""},{"order":"5","to":"1303006216","text":"Something else mfx:BBC_Subject:2;","link_entry_ref":"1303006222","contact":""}]},"1303009257":{"answer":"<p>Earlier this year, the BBC announced that it will be replacing BBC iPlayer Radio with a new audio product called BBC Sounds to introduce a more personalised listening experience. Combining radio, podcasts and music, BBC Sounds brings together all of the 80,000 hours of audio content we have available across the BBC to people who might be less familiar with it.<\/p>\n<p>Have a read over our latest blog post for an update on changes to BBC Sounds since the BBC Sounds app for mobiles and tablets was introduced in June of this year: <a title=\"About the BBC Blog: The next major update for BBC Sounds\" href=\"http:\/\/www.bbc.co.uk\/blogs\/aboutthebbc\/entries\/03e55526-e7b4-45de-b6f1-122697e129d9\"><strong>The next major update for BBC Sounds<\/strong><\/a>. <\/p>\n<p>If you have any feedback on <strong>BBC Sounds<\/strong> we'd love to hear from you. You can provide that feedback <strong><a href=\"https:\/\/www.surveymonkey.co.uk\/r\/D3LWPB7\">here<\/a><\/strong>.<\/p>\n<p> <\/p>\n<p> <\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303009257","entry_ref_encrypted":"RTH3I7RC77NU4MJAV2AU69IGJS","entry_uid":"4n2jhcgjz7kzfzpgwdlo7clgxc","label":"","question":"BBC Sounds","links":[]},"1303006235":{"answer":"","entry_ref":"1303006235","entry_ref_encrypted":"P2N1KLEKDGVM6B1T504G78M4LC","entry_uid":"3nj2ktszj4duows4qfqod36nhc","label":"","question":"related to...","links":[{"order":"1","to":"1303006229","text":"A TV programme or series mfx:Title:Request to use BBC content; mfx:BBC_Topic:1; mfx:form:channel:n; mfx:form:programme:n;","link_entry_ref":"1303006240","contact":""},{"order":"2","to":"1303006231","text":"A radio programme or series mfx:Title:Request to use BBC content; mfx:BBC_Topic:2; mfx:form:station:n; mfx:form:programme:n;","link_entry_ref":"1303006243","contact":""},{"order":"4","to":"1303006230","text":"Something else mfx:Title:Request to use BBC content;","link_entry_ref":"1303006236","contact":""},{"order":"3","to":"1303006228","text":"Content on the BBC website mfx:contact:Webrequest; mfx:Title:Request to use BBC content; mfx:BBC_Topic:3; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y; mfx:form:url:n;","link_entry_ref":"1303006239","contact":"Webrequest"}]},"1303006227":{"answer":"<p><strong>Please tell us:<\/strong><\/p>\n<ul>\n<ul>\n<li>Who you are<\/li>\n<li>Details of your organisation (if relevant) and how you're funded<\/li>\n<li>Full details of the programme you're enquiring about (including when it was broadcast - the year and date if known, and how you want to use it).<\/li>\n<\/ul>\n<\/ul>\n<p><strong>You can get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006227","entry_ref_encrypted":"S68SEA1BTSTSMLJN8VIS1R96IU","entry_uid":"3nj2krmsnpfzknrxhqpvffbb4o","label":"","question":"Get in touch by completing the form below","links":[]},"1303006233":{"answer":"<p><strong>Please tell us:<\/strong><\/p>\n<ul>\n<ul>\n<li>Who you are<\/li>\n<li>Details of your organisation (if relevant) and how you're funded<\/li>\n<li>Full details of the website or webpage content you're enquiring about (and how you want to use it).<\/li>\n<\/ul>\n<\/ul>\n<p><strong>You can get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006233","entry_ref_encrypted":"I3B5EKFBTAHVRTLQAH2BTJUM6K","entry_uid":"3nj2ktivijanf3ckomlsxasars","label":"","question":"Get in touch by completing the form below","links":[]},"1303006234":{"answer":"<p><strong>Please tell us:<\/strong><\/p>\n<ul>\n<ul>\n<li>Who you are<\/li>\n<li>Details of your organisation (if relevant) and how you're funded<\/li>\n<li>Full details of the BBC content you want to use (and how you want to use it).<\/li>\n<\/ul>\n<\/ul>\n<p><strong>You can get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006234","entry_ref_encrypted":"S6647729OMP71BHHIOGFTNG28C","entry_uid":"3nj2kto3qdu5hkelgdpjnlmano","label":"","question":"Get in touch by completing the form below","links":[]},"1303006229":{"answer":"<p>Have you read our <a title=\"Can I use BBC content? page\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/terms\/can-i-use-bbc-content\/\">'Can I use BBC content?' page on the Using the BBC website<\/a>?<br><br>If you haven't yet, please check this page first, as we may have an answer there.<br><br>If you've checked it already, please click 'Continue' below.<\/p>\n<p> <\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006229","entry_ref_encrypted":"JKPCE1A6L31MC1B27NKDSL7RE6","entry_uid":"3nj2krw46tp6yyypttpeeea7lg","label":"","question":" ","links":[{"order":"1","to":"1303006227","text":"Continue mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006237","contact":""}]},"1303006230":{"answer":"<p>Have you read our <a title=\"Can I use BBC content? page\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/terms\/can-i-use-bbc-content\/\">'Can I use BBC content?' page on the Using the BBC website<\/a>?<br><br>If you haven't yet, please check this page first, as we may have an answer there.<br><br>If you've checked it already, please click 'Continue' below.<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006230","entry_ref_encrypted":"VEIJJM9JD156FT80L1KAUL3ND0","entry_uid":"3nj2ks43cmpiry5n3nw4nmccac","label":"","question":" ","links":[{"order":"1","to":"1303006234","text":"Continue mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006241","contact":""}]},"1303006231":{"answer":"<p>Have you read our <a title=\"Can I use BBC content? page\" href=\"http:\/\/www.bbc.co.uk\/usingthebbc\/terms\/can-i-use-bbc-content\/\">'Can I use BBC content?' page on the Using the BBC website<\/a>?<br><br>If you haven't yet, please check this page first, as we may have an answer there.<br><br>If you've checked it already, please click 'Continue' below.<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006231","entry_ref_encrypted":"U73RITNGQAD8JOU3TKTQ8NC1J2","entry_uid":"3nj2kss4mmtmhojvzkux4uhiu2","label":"","question":" ","links":[{"order":"1","to":"1303006227","text":"Continue mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006238","contact":""}]},"1303006228":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006228","entry_ref_encrypted":"KDRV4V66D3FL3F3PF75R95BVLO","entry_uid":"3nj2krra37syksmz2fhniwdxbo","label":"","question":"I want to use content from...","links":[{"order":"2","to":"1303006233","text":"Another BBC website\/webpage ","link_entry_ref":"1303006242","contact":""},{"order":"1","to":"1303006232","text":"The BBC News website","link_entry_ref":"1303006244","contact":""}]},"1303006232":{"answer":"<p><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: black;\">Please <a title=\"News team\" href=\"mailto:news.website.permission.requests@bbc.co.uk\"><b>email the News Website Permissions team<\/b><\/a>.<\/span><\/p>\n<p><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: black;\">Remember to include information about what you want to do with the content and where you’d like to use it.<\/span><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006232","entry_ref_encrypted":"NM8DIV6IG30A23UKFJQDTAILQQ","entry_uid":"3nj2ktdustx6r7543ammerrz42","label":"","question":"To ask about using content from the BBC News website...","links":[]},"1303006252":{"answer":"","entry_ref":"1303006252","entry_ref_encrypted":"O58G4POVAPFJDTBI9T0G91EBC2","entry_uid":"3nj2kzbjgbyskooguaouxklua2","label":"","question":"Select the appropriate option","links":[{"order":"2","to":"1303006251","text":"I work in a school\/college\/university and want to use a programme\/series for educational purposes mfx:Title:Request for copy of programme; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006254","contact":""},{"order":"1","to":"1303006250","text":"DVD, Blu-ray, or digital download availability","link_entry_ref":"1303006258","contact":""},{"order":"3","to":"1303006249","text":"I (or my company or organisation) appeared in a programme and I want a copy mfx:Request to use BBC content;","link_entry_ref":"1303006253","contact":""}]},"1303006251":{"answer":"<p><strong>If you’re in the UK <\/strong>you may be able to use whole programmes or clips for educational purposes if your school, college or university has an Educational Recording Agency (ERA) licence. <a href=\"http:\/\/www.era.org.uk\/\"><strong>Visit the ERA website<\/strong><\/a> for more info.<\/p>\n<p>For information about licensing full television programmes for educational purposes please get in touch with <strong><a href=\"mailto:BBCStudios.Learning@bbc.com\">BBCStudios.Learning@bbc.com<\/a><\/strong>.<\/p>\n<p><strong>For anything else, get in touch by completing the form below to tell us what you want to do, including;<\/strong><\/p>\n<ul>\n<ul>\n<li><strong>Who you are<\/strong><\/li>\n<li><strong>Details of your organisation (if relevant), including how you're funded.<\/strong><\/li>\n<\/ul>\n<\/ul>\n<p><strong>You can also get in touch by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 6pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006251","entry_ref_encrypted":"OB7O4GB5VIF8ASD4REMP1RICPQ","entry_uid":"3nj2kz36r6arhug4ux77ivxqmc","label":"","question":"The information below may help","links":[]},"1303006250":{"answer":"<p>Please check with local or online retailers, as any BBC programmes or series that are currently available to buy can be found this way. <br><br><strong>Unfortunately we're not able to help with queries about programme or series that aren't currently available as we don't have access to information about future releases, so it's best to keep checking with local or online retailers for any updated information. <\/strong><br><br>*If this information isn't what you were looking for, please use the <strong><Change<\/strong> buttons above beside the options you previously selected to display the full lists again and choose different options.*<br><br><br><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006250","entry_ref_encrypted":"UC21G9HD9M81BRKCA6DQBVLM9S","entry_uid":"3nj2kywmd5rkic6ctrvvetc7oo","label":"","question":"To find out where to buy BBC programmes","links":[]},"1303006248":{"answer":"<p>If you would like to use a copy of a programme for commercial purposes or for sharing to a wider group, you'll need to contact <strong><a href=\"http:\/\/www.motiongallery.com\/\">BBC Motion Gallery<\/a> <\/strong>for permission.<\/p>\n<p> <\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006248","entry_ref_encrypted":"L0T34BPJSTL89LB2EAHV7EULF6","entry_uid":"3nj2kyn7mkysf7g64dwr73q4l6","label":"","question":"The information below may help","links":[]},"1303006249":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006249","entry_ref_encrypted":"M36S3EFN92JJ9RL8SUQFAIB6HO","entry_uid":"3nj2kys2yxalkdysyoc66gvnd2","label":"","question":"I want a copy...","links":[{"order":"2","to":"1303006248","text":"To use or share (i.e. to a wider group) or to use it for commercial purposes mfx:Title:Request to use BBC content; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:channel:n; mfx:form:programme:n; mfx:form:transmission:n; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006257","contact":""},{"order":"1","to":"1303006247","text":"For personal use only","link_entry_ref":"1303006256","contact":""}]},"1303006247":{"answer":"<p>If you, or your company, organisation or property has been featured in a BBC programme, you may be able to purchase a copy.<br><br>Please visit our <a title=\"Can I get a copy of a programme I featured in?\" href=\"\/faqs\/about\/contributor_access_process\">'Can I get a copy of a programme I featured in?' page<\/a> for further information and details on on how to get in touch.<br><br><strong>**If this information isn't what you were looking for, please use the '<Change' buttons above beside the options you previously selected to display the full lists again and choose different options.**<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006247","entry_ref_encrypted":"J874N990207O458UFG4MTEGRPG","entry_uid":"3nj2kyiinkpnste6scdrz6huyk","label":"","question":"Here's what you need to do","links":[]},"1303006464":{"answer":"","entry_ref":"1303006464","entry_ref_encrypted":"QUVTU5BLCSML7VVRH0NG3SPVIO","entry_uid":"3nl5vomqru3ivtppsthxygbgsc","label":"","question":"Select the appropriate option","links":[{"order":"3","to":"1303006461","text":"I (or my company or organisation) appeared in a programme and I want a copy mfx:Request to use BBC content;","link_entry_ref":"1303006465","contact":""},{"order":"1","to":"1303006462","text":"I want to know where to buy a programme or series (i.e. CD or audio download)","link_entry_ref":"1303006468","contact":""},{"order":"2","to":"1303006463","text":"I work in a school\/college\/university and want to use a programme or series for educational purposes mfx:Title:Request to use BBC content; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006466","contact":""}]},"1303006460":{"answer":"<p><strong>Please tell us:<\/strong><\/p>\n<ul>\n<li>Who you are<\/li>\n<li>Details of your organisation (if relevant), including how you're funded<\/li>\n<\/ul>\n<p><strong><u>How to get in touch<\/u><\/strong><\/p>\n<p>If you’re in the UK and would prefer to get in touch via telephone instead, call us on <strong>03704 101 060<\/strong>*<\/p>\n<p>(*0370 calls cost no more than calls to 01 and 02 geographic numbers. Calls are recorded for training purposes.)<\/p>\n<p><strong>You can also get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 8.30pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script><br><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006460","entry_ref_encrypted":"RUHPCU4TN0OAARD6T4PCM7R662","entry_uid":"3nl5vm5fhfnhqkntwysbm63xwc","label":"","question":"Get in touch to tell us more","links":[]},"1303006463":{"answer":"<p><strong>If you’re in the UK <\/strong>you may be able to use whole programmes or clips for educational purposes if your school, college or university has an Educational Recording Agency (ERA) licence. <a href=\"http:\/\/www.era.org.uk\/\"><strong>Visit the ERA website<\/strong><\/a> for more info.<\/p>\n<p>For information on about licensing full television programmes for education please get in touch with <strong><a href=\"mailto:BBCStudios.Learning@bbc.com\">BBCStudios.Learning@bbc.com<\/a><\/strong>.<\/p>\n<p>You can buy <strong>clips <\/strong>for educational use by emailing <strong><a href=\"mailto:BBCWLearningAmericas@bbc.com\">BBCWLearningAmericas@bbc.com<\/a><\/strong>.<\/p>\n<p><strong>For anything else, complete the form below to get in touch to tell us what you want to do, and please include:<\/strong><\/p>\n<ul>\n<ul>\n<li><strong>Who you are<\/strong><\/li>\n<li><strong>Details of your organisation (if relevant), including how you're funded<\/strong><\/li>\n<\/ul>\n<\/ul>\n<p><strong>You can get in touch using the form below, or by using Live Chat.<\/strong><\/p>\n<p><strong>(Live chat is available for four hours a day between the hours of 12pm and 6pm. You'll see a 'Start Live Chat' button below this line when an agent is available.)<\/strong><\/p>\n<a href=\"#\" id=\"anox_chat0\"><\/a><script src=\"https:\/\/www.klick2contact.com\/v03\/integrated\/BBCip.js\" type=\"text\/javascript\" charset=\"utf-8\"><\/script>\n<p><strong><u><br>How we use your information<\/u><\/strong><\/p>\n<p>The information you provide will be processed by the BBC and our service providers for the purpose of reporting & handling your enquiry. Personal or technical data will be used to reply but not shared with any other third party without your permission. The BBC and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit the BBC's <strong><a title=\"Privacy & Cookies policy\" href=\"https:\/\/www.bbc.co.uk\/usingthebbc\/privacy\/\">Privacy and Cookies Policy<\/a><\/strong> for more information.<\/p>\n<p>mfx:showform;<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006463","entry_ref_encrypted":"VF5D4R1ULP0P244968KN0RAPG0","entry_uid":"3nl5voigm7yjlnapbwn2m66qoc","label":"","question":"The below information may help","links":[]},"1303006459":{"answer":"<p>If you, or your company, organisation or property has been featured in a BBC programme, you may be able to purchase a copy.<br><br>Please visit our <a title=\"Can I get a copy of a programme I featured in?\" href=\"\/faqs\/about\/contributor_access_process\">'Can I get a copy of a programme I featured in?' page<\/a> for further information and details on on how to get in touch.<br><br><strong>*If this information isn't what you were looking for, please use the <Change buttons above beside the options you previously selected to display the full lists again and choose different options.*<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006459","entry_ref_encrypted":"I939FDJ1K0NOJL8LI318D292FC","entry_uid":"3nl5vlzlz6r6tf4y3pak6hyko6","label":"","question":"Here's what you need to do","links":[]},"1303006461":{"answer":"","endNodeData":"","endNodeType":"","entry_ref":"1303006461","entry_ref_encrypted":"S2GJM52UOGBU39LPFPL4ET2KSU","entry_uid":"3nl5vmb6nl2xk5rpfbmctcynd2","label":"","question":"I want a copy...","links":[{"order":"1","to":"1303006459","text":"For personal use only","link_entry_ref":"1303006467","contact":""},{"order":"2","to":"1303006460","text":"To use or share (i.e. to a wider group) or to use it for commercial purposes mfx:Title:Request to use BBC content; mfx:form:title:y; mfx:form:firstname:n; mfx:form:lastname:y; mfx:form:email:y; mfx:form:station:n; mfx:form:programme:n; mfx:form:transmission:n; mfx:form:location:y; mfx:form:postcode:n; mfx:form:under18:y; mfx:form:enquiry:y;","link_entry_ref":"1303006456","contact":""}]},"1303006462":{"answer":"<p>Check with local or online retailers, as any BBC radio programmes or series that are currently available to buy can be found this way. <br><br>If it's a radio programme or series that was recently broadcast, check to see if it's still available on BBC Sounds or <a title=\"BBC iPlayer Radio\" href=\"https:\/\/www.bbc.co.uk\/radio\/\"><strong>BBC iPlayer Radio<\/strong><\/a>.<br><br><strong>Unfortunately we're not able to help with queries about programmes or series that aren't currently available as we don't have access to information about future releases, so we'd advise to keep checking with local or online retailers for any updated information. <\/strong><br><br>*If this information isn't what you were looking for, please use the<strong> <Change<\/strong> buttons above beside the options you previously selected to display the full lists again and choose different options.*<\/p>","endNodeData":"","endNodeType":"","entry_ref":"1303006462","entry_ref_encrypted":"G71QLAICU5PFJLL9OM88KNFKRS","entry_uid":"3nl5voemqhyr66l4r3pj3ej5qo","label":"","question":"To find out if a programme or series is available to buy","links":[]}},"title":"Can't find what you're looking for? 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