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ما هي أدوات التعاون؟ (+تجربة مجانية) | LiveAgent
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.Button{margin-left:0}.Login__popup__close{position:absolute;left:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-right:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-right:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(50%);-ms-transform:translateX(50%);transform:translateX(50%)}.Button--login .tooltip::before{position:absolute;top:-10px;right:calc(50% - 10px);background:100%;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em 0 .9375em .9375em}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-right:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;right:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{right:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:right;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-left:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{right:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;right:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-right:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(-180deg);-ms-transform:rotate(-180deg);transform:rotate(-180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:right}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;left:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;right:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;right:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-right:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-left:0}#app .Header__navigation .icon-header-menu{right:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;right:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 1.875em 0 4.375em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;right:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-left:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(-45deg);-ms-transform:translateY(8px) rotate(-45deg);transform:translateY(8px) rotate(-45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(45deg);-ms-transform:translateY(-8px) rotate(45deg);transform:translateY(-8px) rotate(45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{right:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-right:1.714em;padding-left:1.714em}html[lang=vi-VN] .Header .Button--login{margin-right:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:left;margin-left:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-left:0}.Header__flags--region-europe{float:right;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app 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Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-473321" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473321"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">المنتج</a> <ul class="sub-menu"> <li id="menu-item-473451" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-473451"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.ae/help-desk-software/" title="استكشف مجموعة مختارة من أفضل برامج مكتب المساعدة في السوق. اختر برنامج مكتب المساعدة المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى مستوياتها." hreflang="ar" onover-preload="1">مكتب المساعدة<div class="menu-item-description">منصة خدمة عملاء متعددة القنوات</div></a></li> <li id="menu-item-473454" class="icn-menu-ticketing menu-item menu-item-type-custom menu-item-object-custom menu-item-473454"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-ticketing"></use></svg><a href="https://www.liveagent.ae/ticketing-software/" title="استكشف مجموعة مختارة من برامج إصدار التذاكر الأكثر استخدامًا في السوق. واختر أداة إصدار التذاكر المثالية وارفع خدمة العملاء إلى أعلى مستوى." hreflang="ar" onover-preload="1">إصدار التذاكر<div class="menu-item-description">نظام إصدار تذاكر متقدم</div></a></li> <li id="menu-item-728814" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-728814"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.ae/live-chat-software/" title="استكشف مجموعة مختارة من أفضل برامج الدردشة مباشرة في السوق. اختر برنامج الدردشة المباشرة المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى مستوياتها." hreflang="ar" onover-preload="1">دردشة مباشرة<div class="menu-item-description">أسرع دردشة مباشرة في السوق</div></a></li> </ul> </li> <li id="menu-item-473322" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473322"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">sub</a> <ul class="sub-menu"> <li id="menu-item-915548" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-915548"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.ae/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="ar" onover-preload="1">وسائل التواصل<div class="menu-item-description">قم بالرد على متابعينك مباشرة من LiveAgent</div></a></li> <li id="menu-item-677517" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-677517"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="https://www.liveagent.ae/call-center-software/" title="استكشف مجموعة مختارة من أفضل برامج مركز الاتصال في السوق. واختر برنامج مركز الاتصال المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى المستويات." hreflang="ar" onover-preload="1">مركز الاتصال<div class="menu-item-description">برنامج مركز اتصال مدمج</div></a></li> <li id="menu-item-874571" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874571"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.com/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">قاعدة المعرفة<div class="menu-item-description">تقديم اختيار خدمة ذاتية</div></a></li> </ul> </li> <li id="menu-item-473323" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473323"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">يستخدم في</a> <ul class="sub-menu"> <li id="menu-item-473457" class="icn-menu-business-solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-473457"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.ae/business/" title="Liveagent هو برنامج مكتب مساعدة يتكيف مع احتياجات نماذج الأعمال المختلفة. اكتشف كيف يمكن أن يتناسب Liveagent مع تخصصك. ابدأ التجربة المجانية لمدة 14 يومًا. لست بحاجة لبطاقة إئتمان. تعتمد كل من الوكالات الإعلانية والمؤسسات التعليمية والمنظمات غير الحكومية على Liveagent." hreflang="ar" onover-preload="1">حلول الأعمال<div class="menu-item-description">أعمال مختلفة، حلول مختلفة</div></a></li> <li id="menu-item-677532" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-677532"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.ae/industry/" title="يتميز LiveAgent بأنه قادر على تلبية متطلبات العديد من مجالات الأعمال. تعرف كيف يتلائم LiveAgent مع متطلباتك ويحسّن من دعم العملاء لديك." hreflang="ar" onover-preload="1">حلول الصناعات<div class="menu-item-description">تكييف LiveAgent على صناعتك</div></a></li> <li id="menu-item-951122" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-951122"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.ae/kosas-alnajah/" title='النص المعطى يتحدث حول التعلّم وتوفّر نماذج وندوات عبر الإنترنت، كما يتضمن جهات إتصال لشركة LiveAgent. يتمنّى LiveAgent التحاق المستخدمين لصنع "لوحة معلومات LiveAgent الخاصة بهم". يتم العمل حاليًا على البناء، وعند اكتمال التثبيت بإمكان المستخدمين الوصول مباشرة إلى حساباتهم.' hreflang="ar" onover-preload="1">حالات الاستخدام<div class="menu-item-description">منتج واحد، سيناريوهات استخدام مختلفة</div></a></li> </ul> </li> <li id="menu-item-473324" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473324"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">التكاملات</a> <ul class="sub-menu"> <li id="menu-item-951151" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951151"><a href="https://www.liveagent.ae/altakamol/whatsapp/" title="يوفر LiveAgent تكاملاً مع WhatsApp يتيح للمستخدمين الرد بسهولة على رسائل WhatsApp من لوحة معلومات LiveAgent الخاصة بهم." hreflang="ar" onover-preload="1">WhatsApp</a></li> <li id="menu-item-677612" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-677612"><a href="https://www.liveagent.ae/altakamol/wordpress/" title="قم بترقية دعم العملاء لديك إلى المستوى التالي على مواقع Wordpress الخاصة بك. حيث يسمح لك تكامل Wordpress مع LiveAgent وضع زر دردشة على مواقعك الإلكترونية." hreflang="ar" onover-preload="1">WordPress</a></li> <li id="menu-item-677614" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-677614"><a href="https://www.liveagent.ae/altakamol/prestashop/" title="إذا كنت تريد أن يصل عملاؤك إليك بشكل أسرع، ففكر في وضع زر الدردشة المباشرة لموقعك الإلكتروني على Prestashop من خلال عملية التكامل مع LiveAgent." hreflang="ar" onover-preload="1">Prestashop</a></li> <li id="menu-item-677613" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-677613"><a href="https://www.liveagent.ae/altakamol/magento/" title="اكتشف أهمية دمج Magento 2 مع LiveAgent لتحسين تجربة التجارة الإلكترونية لديك. تعرّف على كيفية تمكين التكامل للحصول على معلومات العملاء تلقائيًا ودعمهم بلا عناء. اطّلع على الأسئلة الشائعة ونصائح الدعم لضمان تواصل سلس مع عملائك. جرّب LiveAgent مجانًا الآن!" hreflang="ar" onover-preload="1">Magento</a></li> <li id="menu-item-677615" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-677615"><a href="https://www.liveagent.ae/altakamol/shopify/" title="إذا كنت تريد أن يصل عملاؤك إليك بشكل أسرع، ففكر في تكامل Shopify مع LiveAgent. حيث يتيح لك هذا التكامل إضافة الدردشة المباشرة إلى متجرك الإلكتروني." hreflang="ar" onover-preload="1">Shopify</a></li> <li id="menu-item-677619" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-677619"><a href="https://www.liveagent.ae/altakamol/mailchimp/" title="يمكن لبرنامج إصدار تذاكر الدعم أن يفعل الكثير من خلال تكامل Mailchimp مع LiveAgent. حيث يتيح لك تكامل Mailchimp إدارة جهات الاتصال من مكتب المساعدة الخاص بك." hreflang="ar" onover-preload="1">Mailchimp</a></li> <li id="menu-item-677611" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-677611"><a href="https://www.liveagent.ae/altakamol/pipedrive-ar/" title="اكتشف قوة تكامل PipeDrive مع LiveAgent لتعزيز إدارة العملاء والصفقات بكفاءة. احصل على تحليلات وتقارير محدثة لتحسين تجربة العملاء. جربه مجانًا الآن وابدأ في استخدام أدوات CRM المتقدمة لتحقيق أقصى استفادة من فريق المبيعات الخاص بك." hreflang="ar" onover-preload="1">PipeDrive</a></li> <li id="menu-item-677620" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-677620"><a href="https://www.liveagent.ae/altakamol/slack/" title="تحدث مع زملائك في الفريق وقتما تشاء بدون ترك مكتب المساعدة. حيث يجلب لك تكامل Slack مع LiveAgent الرسائل حتى لا يفوتك أي شيء." hreflang="ar" onover-preload="1">Slack</a></li> <li id="menu-item-677621" class="button-more-integrations menu-item menu-item-type-post_type_archive menu-item-object-ms_integrations menu-item-677621"><a href="https://www.liveagent.ae/altakamol/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="ar" onover-preload="1">المزيد من التكاملات</a></li> </ul> </li> </ul> </li> <li id="menu-item-473327" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473327"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">المصادر</a> <ul class="sub-menu"> <li id="menu-item-473328" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473328"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">تعلم</a> <ul class="sub-menu"> <li id="menu-item-677576" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-677576"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="https://www.liveagent.ae/academiya/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="ar" onover-preload="1">الأكاديمية<div class="menu-item-description">لتصبح خبير خدمة العملاء</div></a></li> <li id="menu-item-677577" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-677577"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="https://www.liveagent.ae/alkawaleb/" title="اكتشف مجموعة من قوالب البريد الإلكتروني المثالية لتعزيز خدمة العملاء والمبيعات على LiveAgent. استفد من نماذج التأهيل والاعتذار والاستطلاعات لتحسين تفاعلاتك مع العملاء وكسب ولائهم. ابدأ الآن وحقق تواصلاً فعالاً مع عملائك!" hreflang="ar" onover-preload="1">القوالب<div class="menu-item-description">قوالب قابلة للتخصيص حسب كل مناسبة</div></a></li> <li id="menu-item-886686" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886686"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="https://www.liveagent.ae/checklists/" title="اكتشف مجموعة متنوعة من قوائم التحقق التفصيلية لتنظيم سير عملك بكفاءة مع LiveAgent. من قوائم تحقق العناية الواجبة للعملاء إلى خطط اتصالات الأزمات ومتطلبات مركز الاتصال، نقدم لك كل ما تحتاجه لتحسين أدائك وفعالية فريقك. ابدأ تجربتك المجانية الآن!" hreflang="ar" onover-preload="1">قائمة مرجعية<div class="menu-item-description">كيف تدير عملياتك</div></a></li> </ul> </li> <li id="menu-item-473329" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473329"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">sub</a> <ul class="sub-menu"> <li id="menu-item-473335" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-473335"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/almodawana/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="ar" onover-preload="1">المدونة<div class="menu-item-description">أخبار عن خدمة العملاء و LiveAgent</div></a></li> <li id="menu-item-677572" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-677572"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="https://www.liveagent.ae/masrad-daam-alameel/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="ar" onover-preload="1">قائمة المصطلحات<div class="menu-item-description">تعرف على مصطلحات خدمة العملاء</div></a></li> <li id="menu-item-677573" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-677573"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="https://www.liveagent.ae/aladella/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="ar" onover-preload="1">الأدلة<div class="menu-item-description">قائمة جهات اتصال شاملة لمكتب المساعدة</div></a></li> </ul> </li> <li id="menu-item-473330" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473330"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">sub</a> <ul class="sub-menu"> <li id="menu-item-677522" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-677522"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.ae/ikhtibar-tibaa/" title="اختبر مهاراتك في الكتابة مع اختبار الكتابة من LiveAgent. تعرف على سرعتك في الكتابة في غضون دقائق وتدرب مجانًا حتى تتحسن." hreflang="ar" onover-preload="1">اختبار الكتابة<div class="menu-item-description">حسّن سرعة كتابتك</div></a></li> <li id="menu-item-951123" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-951123"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.ae/reviews/" title="اكتشف أفضل البرامج في فئات مختلفة مثل إدارة البريد الإلكتروني وخدمة العملاء. تجربة Zoho Mail كانت صعبة في البداية ولكنها تقدم ميزات مجانية وسعر معقول مع تجربة متجاوبة وواجهة نظيفة." hreflang="ar" onover-preload="1">مراجعات<div class="menu-item-description">خذ نظرة على تقييمات مزايا البرنامج</div></a></li> <li id="menu-item-677508" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-677508"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">بوابة الدعم<div class="menu-item-description">مقالات كيف تقوم ب ودلائل</div></a></li> </ul> </li> <li id="menu-item-473332" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-473332"><a href="#" title="تتيح أدوات التعاون لأعضاء الفريق التواصل وحل المشكلات والمشاركة والعمل معًا بمزيد من السهولة والكفاءة." hreflang="ar">الشركة</a> <ul class="sub-menu"> <li id="menu-item-473478" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-473478"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.ae/anna/about-liveagent/" title="بادئة العمل المجانية لتجريب LiveAgent تسعير تفضل بالاشتراك في نشرتنا الإخبارية للحصول على أحدث الأخبار والتحديثات." hreflang="ar" onover-preload="1">من نحن<div class="menu-item-description">اكتشف الفريق خلف المنتج</div></a></li> <li id="menu-item-677523" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-677523"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.ae/alwawayez/" title="تبدأ خدمة العملاء الرائعة ببرنامج مكتب مساعدة أفضل. بدءًا من $15/شهر. ابدأ تجربة مجانية لمدة 14 يومًا. يمكنك استخدامه بنائًا على الخدمات السحابية (SaaS) أو كبرنامج محلي مثبت على جهاز العميل (On-premises)." hreflang="ar" onover-preload="1">المكافآت<div class="menu-item-description">مكافأتنا وإنجازاتنا</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-677568" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-677568"><a href="https://www.liveagent.ae/momayezat/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="ar" onover-preload="1">الخصائص</a></li> <li id="menu-item-803041" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803041"><a href="/eltaseer/" title="خطط LiveAgent تبدأ من $9 شهريًا، جربها مجانًا دون الحاجة لبطاقة ائتمان، واحصل على شهرين مجانًا عند الدفع السنوي!" hreflang="ar" onover-preload="1">التسعير</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/alesdar-altagriby/" class="Button Button--full" title="هل تفكر في استخدام برنامج مكتب المساعدة LiveAgent؟ املأ بياناتك لتتمكن من بدء الإصدار التجريبي المجاني، بدون أي التزام، وبدون الحاجة لمعلومات بطاقة الائتمان." hreflang="ar" onover-preload="1"> <span>تجربة مجانية</span> </a> <a href="/login/" class="Button Button--login" title="قم بتسجيل الدخول إلى حساب LiveAgent الخاص بك على هذه الصفحة. أولاً ، قم بملء اسم الشركة ثم قم بإدخال اسم المستخدم وكلمة المرور لتسجيل الدخول بنجاح." hreflang="ar" onover-preload="1"> <span>تسجيل الدخول </span> <span class="tooltip">تسجيل الدخول </span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="اكتشف كيف يمكن لـ LiveAgent تحسين رضا العملاء وزيادة المبيعات من خلال عرض تجريبي مجاني. احصل على جولة داخل المنتج، وأجب عن جميع استفساراتك حول الأسعار والخصائص والتكاملات. انضم إلى الشركات الرائدة مثل Huawei وBMW وYamaha في تحسين دعم العملاء." hreflang="ar" onover-preload="1"> <span>عرض تجريبي</span> </a> <a href="/alesdar-altagriby/" class="Button Button--full" title="هل تفكر في استخدام برنامج مكتب المساعدة LiveAgent؟ املأ بياناتك لتتمكن من بدء الإصدار التجريبي المجاني، بدون أي التزام، وبدون الحاجة لمعلومات بطاقة الائتمان." hreflang="ar" onover-preload="1"> <span>تجربة مجانية</span> </a> <a href="/login/" class="Button Button--login" title="قم بتسجيل الدخول إلى حساب LiveAgent الخاص بك على هذه الصفحة. أولاً ، قم بملء اسم الشركة ثم قم بإدخال اسم المستخدم وكلمة المرور لتسجيل الدخول بنجاح." hreflang="ar" onover-preload="1"> <span>تسجيل الدخول </span> <span class="tooltip">تسجيل الدخول </span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-ar" lang="ar"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">أوروبا</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">آسيا</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">الشرق الأوسط</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">أمريكا</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">أوروبا</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/funkcii/instrumenti-za-savmestna-rabota/" title="Инструментите за съвместна работа позволяват на членовете на екипите да общуват, да решават проблеми, да споделят и работят заедно - по-лесно и ефикасно." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/funkce/nastroje-pro-spolupraci/" title="Objevte sílu nástrojů pro spolupráci s LiveAgent! Sjednoťte svůj tým, zefektivněte pracovní postupy a integrujte oblíbené aplikace jako Slack, ActiveCampaign či Instagram. Vyzkoušejte zdarma na 30 dní a posuňte svůj byznys na novou úroveň bez závazků." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/funktionen/zusammenabeitsmoeglichkeiten/" title="Mithilfe von Tools für die Zusammenarbeit können Teammitglieder einfacher und effizienter kommunizieren, Probleme lösen, sich austauschen und zusammenarbeiten." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/koostoovahendid/" title="Koostöövahendid võimaldavad meeskonnaliikmetel lihtsamini ja tõhusamalt suhelda, probleeme lahendada, jagada ja koostööd teha." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/herramientas-de-colaboracion/" title="Aumente la colaboración de su equipo con las herramientas de LiveAgent. Mejore la comunicación y productividad con funciones como tickets split, etiquetas y notas, además de integraciones con Slack y ActiveCampaign. Pruebe LiveAgent gratis y descubra cómo optimizar su servicio al cliente." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/fonctions/outils-de-collaboration/" title="Découvrez comment les outils de collaboration de LiveAgent optimisent le travail d'équipe en unifiant communication et résolution de problèmes. Avec des intégrations comme Slack et des fonctionnalités avancées de tickets, améliorez la satisfaction client et boostez la productivité, même à distance. Essayez gratuitement et transformez votre flux de travail dès aujourd'hui!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/ergaleia-synergasias/" title="Τα εργαλεία συνεργασίας επιτρέπουν στα μέλη μιας ομάδας να επικοινωνούν, να επιλύουν προβλήματα, να μοιράζονται και να συνεργάζονται με περισσότερη ευκολία και αποτελεσματικότητα." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/alati-za-suradnju/" title="Alati za suradnju omogućuju članovima tima komunikaciju, rješavanje problema, dijeljenje te zajednički rad; jednostavnije i učinkovitije." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/caratteristiche/strumenti-collaborazione/" title="Gli strumenti di collaborazione consentono ai membri del team di comunicare, risolvere problemi, condividere e lavorare insieme con più facilità ed efficienza." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/sadarbibas-riki/" title="Sadarbības rīki ļauj grupas dalībniekiem sazināties, atrisināt problēmas, dalīties un strādāt kopā, nodrošinot labāku efektivitāti." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/funkcijos/bendradarbiavimo-irankiai/" title="Bendradarbiavimo įrankiai leidžia komandos nariams lengviau ir efektyviau bendrauti, spręsti problemas ir dirbti kartu." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jellemzok/egyuttmukodesi-eszkozok/" title="Az együttműködési eszközök lehetővé teszik a csapattagok számára, hogy kommunikáljanak egymással, megoldják a problémákat, könnyebben és hatékonyabban együttműködjenek." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/samenwerkingstools/" title="Samenwerkingstools stellen teamleden in staat om gemakkelijker en efficiënter te communiceren, problemen op te lossen, te delen en samen te werken." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/funksjoner/samarbeidsverktoy/" title="Samarbeidsverktøy lar teammedlemmer kommunisere, løse problemer, dele og jobbe sammen med mer letthet og effektivitet." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/narzedzia-do-wspolpracy/" title="Narzędzia do współpracy pozwalają członkom zespołu na łatwiejszą i wydajniejszą komunikację, rozwiązywanie problemów, udostępnianie i współpracę." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/instrumente-de-colaborare/" title="Instrumentele de colaborare permit membrilor echipei să comunice, să rezolve probleme, să partajeze și să lucreze împreună cu mai multă ușurință și eficiență." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/funkcii/instrumenty-dlya-sotrudnichestva/" title="LiveAgent предлагает мощные инструменты совместной работы для интеграции и повышения эффективности командной работы. Попробуйте бесплатно и оцените встроенные и сторонние возможности интеграции, такие как Slack и ActiveCampaign, для улучшения коммуникации и автоматизации. Начните 14-дневный пробный период без обязательств и прокачайте свою команду!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/funkcije/collaboration-tools/" title="Orodja za sodelovanje omogočajo članom ekipe, da lažje in učinkoviteje komunicirajo, rešujejo probleme, delijo in sodelujejo." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">آسيا</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tezheng/xiezuo-gongju/" title="使用 LiveAgent 的协作工具,将远程客户服务团队打造成顶尖团队。通过拆分票据、标签和内部票据等功能,提升沟通和工作流程。立即免费试用,无需信用卡!" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/feature/collaboration-tools/" title="Sa paggamit ng collaboration tools, ang mga team member ay nakakapag-usap, naaayos ang mga problema, nakakapag-share, at nakakapagtrabaho nang mas epektibo at mas madali." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tinh-nang/cac-cong-cu-cong-tac/" title="Tối ưu hóa hiệu suất nhóm với công cụ cộng tác LiveAgent. Dùng thử miễn phí, cải thiện tương tác khách hàng ngay!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">الشرق الأوسط</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </span> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">أمريكا</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/features/collaboration-tools/" title="Collaboration tools allow team members to communicate, solve problems, share and work together with more ease and efficiency." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/recursos/ferramentas-de-colaboracao/" title="As ferramentas de colaboração permitem que os membros da equipe se comuniquem, resolvam problemas, compartilhem e trabalhem juntos com mais facilidade e eficiência." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="تم النسخ!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <span itemprop="author" itemscope itemtype="http://schema.org/Organization"> <meta itemprop="url" content="https://www.liveagent.ae/momayezat/collaboration-tools/"> <meta itemprop="name" content="LiveAgent"> </span> <style 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#fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-left:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-2 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left"> <!--Breadcrumb section--> <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.ae/momayezat/" href="https://www.liveagent.ae/momayezat/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="ar" onover-preload="1"><span itemprop="name">مميزات</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">أدوات التعاون</span><meta itemprop="position" content="2"></li></ol></div></div> <!-- Breadcrumb section end --> <!-- Title section --> <h1 itemprop="headline" class="compact-header__title" id="h-">أدوات التعاون</h1> <!-- Title section end --> <!-- Description section --> <div class="compact-header__text"><p class="flowhunt-skip"></p><p>تعرف على أدوات التعاون في LiveAgent لتحسين إدارة الاتصالات وحل التذاكر. يمكنك استخدام تكاملات مثل Slack وActiveCampaign لتعزيز سير العمل. جرب LiveAgent مجانًا لترى كيف يمكن أن تحسن كفاءة فريقك.</p></div> <!-- Description end --> <!-- Tags section --> <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">فئات:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.ae/momayezat/#%d8%aa%d9%83%d8%a7%d9%85%d9%84%d8%a7%d8%aa" title="تكاملات" hreflang="ar" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> تكاملات </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">متوفر في:</div> <ul class="compact-header__tags-list"> <li> <a href="/eltaseer/" title="Small" hreflang="ar" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Small </a> </li> <li> <a href="/eltaseer/" title="Medium" hreflang="ar" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Medium </a> </li> <li> <a href="/eltaseer/" title="Large" hreflang="ar" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Large </a> </li> </ul> </div> </div> <!-- Tags section end --> </div> <div class="compact-header__right"> <!-- TOC section --> <!-- TOC section end --> <!-- Thumbnail section --> <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.ae/app/themes/liveagent/assets/images/features-category_integrations.jpg"> <picture><img fetchpriority="high" src="https://www.liveagent.ae/app/themes/liveagent/assets/images/features-category_integrations.jpg" alt="أدوات التعاون" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/10/Collaboration-tools.svg"> <img fetchpriority="high" src="https://www.liveagent.ae/wp/urlslab-download/b91ddb3ea32297e2ca04d7ac6aaed5e1/Collaboration-tools.svg" alt="التكامل" class="compact-header__logo-img" urlslab-id="29"> </div> </div> <!-- Thumbnail section end --> </div> <!--Filter section--> <!--Filter section end--> </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords js-sidebar-sticky"> <div class="Signup__sidebar__title">جربه مجانًا</div> <div class="Signup__sidebar__subtitle">بدون قيودِِ أو شروط</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="الاسم الكامل" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="البريد الإلكتروني" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="اسم الشركة" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">اختر اسمًا لمجال LiveAgent الفرعي الخاص بك. يستخدم معظم الناس اسم شركتهم أو فريقهم.</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_sidebar_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="captchaFieldmain" class="Signup__sidebar__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__sidebar__submit urlslab-skip-keywords"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton" onclick="dataLayer.push({'Click data-id': 'startYourfreeAccountBtn'});"> <div class="WorkingPanel" style="display: none;"> <img class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"> </div> <span>ابدأ حسابك المجاني</span> </button> <div class="Signup__sidebar__terms"> <p>بالتسجيل ، أوافق <a title="الأحكام و الشروط" href="/terms-and-conditions/" hreflang="ar" onover-preload="1">الأحكام و الشروط</a> و <a title="سياسة الخصوصية" href="/seyaset-el-khososia/" hreflang="ar" onover-preload="1">سياسة الخصوصية</a>.</p> </div> <div class="Signup__sidebar__reviews__title">موثوق من الأفضل</div> <div class="Signup__sidebar__reviews"> <div class="Signup__sidebar__reviews--item"> <a href="/alwawayez/" title="G2 Crowd" hreflang="ar" onover-preload="1"> <svg width="16" height="16" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="m11.275 11.399 1.801 3.04c-2.647 1.972-6.766 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <p>Become one with your team with Collaboration tools. Collaboration tools come either natively or via our integrations for various applications and software. LiveAgent comes packed with tools such as split <a href="/ticketing-software/" title="استكشف مجموعة مختارة من برامج إصدار التذاكر الأكثر استخدامًا في السوق. واختر أداة إصدار التذاكر المثالية وارفع خدمة العملاء إلى أعلى مستوى." hreflang="ar" onover-preload="1">tickets</a>, tags, <a href="https://www.liveagent.ae/momayezat/notes/" urlslab_href_old="/features/notes/" title="اكتشف ملاحظات مكتب المساعدة في LiveAgent لتخزين المعلومات ومشاركة التحديثات بشكل خاص مع فريقك. تجربة مجانية!" hreflang="ar" onover-preload="1">notes</a>, <a href="https://www.liveagent.com/app/uploads/2020/11/Internal-tickets.png" urlslab_href_old="/features/internal-tickets/" title="App - Uploads - 2020 - 11 - Internal Tickets.png" onover-preload="1">internal tickets</a> and much more. You can always take it a step further and integrate applications like Slack to further increase your workflow. Get creative and find out what you and your team need to do a better job. </p> <p>تعد أدوات التعاون ضرورية لسير العمل الموحد داخل الفرق المختلفة أو بينها. كما ستساعدك هذه الأدوات في إدارة الاتصالات وحل التذاكر وغير ذلك الكثير. إنها مفيدة بشكل خاص للفرق التي تعمل في مواقع بعيدة أو بلدان مختلفة، ولكن حتى الفرق التي تعمل معًا يمكنها الاستفادة منها بشكل كبير وتحسين سير عملها.</p> <p>Collaboration tools come with LiveAgent but you can take it a step further with applications of various kind. Integrate <a href="https://www.liveagent.ae/momayezat/slack/" urlslab_href_old="/features/slack/" title="يسهّل عليك LiveAgent متابعة تذاكرك عبر إشعارات Slack. حيث يتيح لك تكامل Slack مع LiveAgent رؤية ما يحدث." hreflang="ar" onover-preload="1">Slack</a> with LiveAgent to allow for better communication, take care of your email automation further with <a href="https://www.liveagent.ae/altakamol/activecampaign/" urlslab_href_old="/integrations/activecampaign/" title="ActiveCampaign عبارة عن منصة أتمتة تجربة الزبائن. وتساعد هذه المنصة في أتمتة العديد من عمليات التسويق والمبيعات والدعم الجارية في الخلفية. وتسمح لك المنصة أيضًا بإنشاء علامات دلالية لمختلف العملاء المحتملين في حسابك في LiveAgent." hreflang="ar" onover-preload="1">ActiveCampaign</a> or even add some simple social media support with <a href="https://www.liveagent.ae/momayezat/instagram/" urlslab_href_old="/features/instagram/" title="استجب لتعليقات ومنشورات Instagram من خلال تكاملنا الدقيق. وقم بتحسين رضا العملاء والخدمة بدءًا من اليوم!" hreflang="ar" onover-preload="1">Instagram</a> or Facebook. The choice is yours. </p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.ae/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Free data migration? Say no more!</p> <p class="BlockDiscover__text">LiveAgent offers free data migration from the most popular help desk solutions out there. Ready to make the switch?</p> <div class="BlockDiscover__buttons"> <a href="/alesdar-altagriby/" class="Button Button--knockout" title="هل تفكر في استخدام برنامج مكتب المساعدة LiveAgent؟ املأ بياناتك لتتمكن من بدء الإصدار التجريبي المجاني، بدون أي التزام، وبدون الحاجة لمعلومات بطاقة الائتمان." hreflang="ar" onover-preload="1"> <span>Start free 14-day trial</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="اكتشف كيف يمكن لـ LiveAgent تحسين رضا العملاء وزيادة المبيعات من خلال عرض تجريبي مجاني. احصل على جولة داخل المنتج، وأجب عن جميع استفساراتك حول الأسعار والخصائص والتكاملات. انضم إلى الشركات الرائدة مثل Huawei وBMW وYamaha في تحسين دعم العملاء." hreflang="ar" onover-preload="1"> <span>جدولة عرض توضيحي</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.ae/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">مقالات ذات صلة</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ae/momayezat/customer-portal/" title="تساعد بوابة العملاء شركتك على العمل على مدار الساعة طوال أيام الأسبوع. اقرأ وتعرف على المزيد حول بوابة عملاء LiveAgent وخصائصها." hreflang="ar" onover-preload="1"><img alt="تساعد بوابة العملاء شركتك على العمل على مدار الساعة طوال أيام الأسبوع. اقرأ وتعرف على المزيد حول بوابة عملاء LiveAgent وخصائصها." data-src="https://assets.flowhunt.io/screenshots/bebe29611f80f8a9/a5b153f7d7de13c7/1728931339_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ae/momayezat/customer-portal/" title="تساعد بوابة العملاء شركتك على العمل على مدار الساعة طوال أيام الأسبوع. اقرأ وتعرف على المزيد حول بوابة عملاء LiveAgent وخصائصها." hreflang="ar" onover-preload="1">خصائص بوابة العملاء</a></p><p class="urlslab-rel-res-item-summary">اكتشف كيف تعزز بوابة العملاء من LiveAgent خدمة عملاء شركتك على مدار الساعة. استفد من ميزات مثل المقالات والمنتديات والأدوات البحثية لتحسين تجارب العملاء وتقديم الدعم السريع. ابدأ تجربة مجانية الآن وتعرف على كيفية تحسين الكفاءة والإنتاجية في مؤسستك مع LiveAgent.</p><a href="https://www.liveagent.ae/momayezat/customer-portal/" title="تساعد بوابة العملاء شركتك على العمل على مدار الساعة طوال أيام الأسبوع. اقرأ وتعرف على المزيد حول بوابة عملاء LiveAgent وخصائصها." class="urlslab-rel-res-item-arrow" hreflang="ar" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ae/momayezat/call-button/" title="ضع أزرار اتصال على موقعك الإلكتروني لتمكين عملائك من إجراء مكالمات فورية من المتصفح مع شركتك." hreflang="ar" onover-preload="1"><img alt="ضع أزرار اتصال على موقعك الإلكتروني لتمكين عملائك من إجراء مكالمات فورية من المتصفح مع شركتك." data-src="https://assets.flowhunt.io/screenshots/bebe29611f80f8a9/2ad03c54558e1121/1728947063_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ae/momayezat/call-button/" title="ضع أزرار اتصال على موقعك الإلكتروني لتمكين عملائك من إجراء مكالمات فورية من المتصفح مع شركتك." hreflang="ar" onover-preload="1">زر الاتصال</a></p><p class="urlslab-rel-res-item-summary">تعرف على كيفية تحسين تجربة العملاء وزيادة رضاهم باستخدام أزرار الاتصال من LiveAgent. ببساطة، يمكن لزوار موقعك الاتصال بشركتك فورًا بنقرة واحدة، مما يقلل من جهد العملاء ويحفز التسويق الشفهي. اكتشف أنواع الأزرار المتاحة وتعلم كيفية إنشائها ونشرها لتعزيز التفاعل وزيادة المبيعات. جرب LiveAgent مجانًا الآن!</p><a href="https://www.liveagent.ae/momayezat/call-button/" title="ضع أزرار اتصال على موقعك الإلكتروني لتمكين عملائك من إجراء مكالمات فورية من المتصفح مع شركتك." class="urlslab-rel-res-item-arrow" hreflang="ar" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ae/momayezat/help-desk-integrations/" title="LiveAgent هو برنامج خدمة عملاء يقدم العديد من عمليات الدمج لتحسين مهام عملك. تعرف على المزيد عن كافة تكاملات LiveAgent الممكنة." hreflang="ar" onover-preload="1"><img alt="LiveAgent هو برنامج خدمة عملاء يقدم العديد من عمليات الدمج لتحسين مهام عملك. تعرف على المزيد عن كافة تكاملات LiveAgent الممكنة." data-src="https://assets.flowhunt.io/screenshots/bebe29611f80f8a9/520887fc64007203/1729201035_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ae/momayezat/help-desk-integrations/" title="LiveAgent هو برنامج خدمة عملاء يقدم العديد من عمليات الدمج لتحسين مهام عملك. تعرف على المزيد عن كافة تكاملات LiveAgent الممكنة." hreflang="ar" onover-preload="1">التكاملات</a></p><p class="urlslab-rel-res-item-summary">اكتشف قوة التكاملات مع LiveAgent لتعزيز إدارة علاقات العملاء وتحسين كفاءة عملك من خلال دمج التطبيقات والأدوات المختلفة. جرب الآن مجانًا وابدأ بتحقيق أفضل النتائج بدون قيود.</p><a href="https://www.liveagent.ae/momayezat/help-desk-integrations/" title="LiveAgent هو برنامج خدمة عملاء يقدم العديد من عمليات الدمج لتحسين مهام عملك. تعرف على المزيد عن كافة تكاملات LiveAgent الممكنة." class="urlslab-rel-res-item-arrow" hreflang="ar" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.ae/momayezat/multilingual-support/" title="بإمكان LiveAgent التحدث بلغتك أيضًا. قم بتخصيص تجربتك واختر لغة واجهة المستخدم التي تفضلها أنت ووكلاؤك. ويمكن تغييرها في أي وقت." hreflang="ar" onover-preload="1"><img alt="بإمكان LiveAgent التحدث بلغتك أيضًا. قم بتخصيص تجربتك واختر لغة واجهة المستخدم التي تفضلها أنت ووكلاؤك. ويمكن تغييرها في أي وقت." data-src="https://www.liveagent.ae/wp/urlslab-download/f5c20a8a502764f44aa74c629755890a/1729065919_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.ae/momayezat/multilingual-support/" title="بإمكان LiveAgent التحدث بلغتك أيضًا. قم بتخصيص تجربتك واختر لغة واجهة المستخدم التي تفضلها أنت ووكلاؤك. ويمكن تغييرها في أي وقت." hreflang="ar" onover-preload="1">تعدد اللغات</a></p><p class="urlslab-rel-res-item-summary">LiveAgent يدعم 42 لغة لتقديم خدمة عملاء ممتازة. جرّب الآن مجانًا وخصص تجربتك بلغتك المفضلة!</p><a href="https://www.liveagent.ae/momayezat/multilingual-support/" title="بإمكان LiveAgent التحدث بلغتك أيضًا. قم بتخصيص تجربتك واختر لغة واجهة المستخدم التي تفضلها أنت ووكلاؤك. ويمكن تغييرها في أي وقت." class="urlslab-rel-res-item-arrow" hreflang="ar" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/alesdar-altagriby/" class="Button Button--full" title="هل تفكر في استخدام برنامج مكتب المساعدة LiveAgent؟ املأ بياناتك لتتمكن من بدء الإصدار التجريبي المجاني، بدون أي التزام، وبدون الحاجة لمعلومات بطاقة الائتمان." hreflang="ar" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="اكتشف كيف يمكن لـ LiveAgent تحسين رضا العملاء وزيادة المبيعات من خلال عرض تجريبي مجاني. احصل على جولة داخل المنتج، وأجب عن جميع استفساراتك حول الأسعار والخصائص والتكاملات. انضم إلى الشركات الرائدة مثل Huawei وBMW وYamaha في تحسين دعم العملاء." hreflang="ar" onover-preload="1"> <span>جدولة عرض توضيحي</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/alwawayez/" title="Capterra" hreflang="ar" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/alwawayez/" title="G2 Crowd" hreflang="ar" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; 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Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="ar" onover-preload="1">الأكاديمية</a></li> <li id="menu-item-550977"><a href="https://www.liveagent.ae/alkawaleb/" title="اكتشف مجموعة من قوالب البريد الإلكتروني المثالية لتعزيز خدمة العملاء والمبيعات على LiveAgent. استفد من نماذج التأهيل والاعتذار والاستطلاعات لتحسين تفاعلاتك مع العملاء وكسب ولائهم. ابدأ الآن وحقق تواصلاً فعالاً مع عملائك!" hreflang="ar" onover-preload="1">النماذج</a></li> <li id="menu-item-550979"><a href="https://www.liveagent.ae/ikhtibar-tibaa/" title="اختبر مهاراتك في الكتابة مع اختبار الكتابة من LiveAgent. تعرف على سرعتك في الكتابة في غضون دقائق وتدرب مجانًا حتى تتحسن." hreflang="ar" onover-preload="1">اختبار الكتابة</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-133 widget_nav_menu"><div class="Footer__top__column__title h5">الدعم</div><div class="menu-footer-top-support-arabic-container"><ul id="menu-footer-top-support-arabic" class="menu"><li id="menu-item-550986"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">بوابة الدعم</a></li> <li id="menu-item-550987"><a href="https://www.liveagent.ae/alentiqal/" title="انقل بياناتك بسهولة إلى LiveAgent وتمتع بتجربة مكتب مساعدة متكاملة بأكثر من 179 خاصية ودعم متعدد اللغات. ابدأ تجربتك المجانية الآن وتمتع بخدمة عملاء ممتازة وعائد كبير على الاستثمار. اختر من بين باقاتنا المرنة واستفد من الدعم الفني المتاح على مدار الساعة. احصل على صندوق الوارد الموحد الذي يجمع كل رسائلك في مكان واحد. لا تفوت الفرصة!" hreflang="ar" onover-preload="1">نقل البيانات</a></li> <li id="menu-item-550988"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. 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Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">نظام الهاتف لنقل الصوت عبر بروتوكول الإنترنت</a></li> <li id="menu-item-951142"><a href="https://www.liveagent.ae/self-service-software/" title="سيعمل برنامج الخدمة الذاتية للعملاء من LiveAgent على توسيع إمكانيات الدعم لديك. قم بتمكين عملائك من حل المشكلات بأنفسهم على مدار الساعة طوال أيام الأسبوع." hreflang="ar" onover-preload="1">برنامج الخدمة الذاتية</a></li> <li id="menu-item-951143"><a href="https://www.liveagent.ae/inbound-call-center-software/" title="يمكن أن يساعدك برنامج مركز الاتصال الوارد في إعداد مركز اتصال افتراضي. حيث يمكنك إدارة اتصالات العملاء الواردة بسهولة وتحسين أداء فريق الدعم وتحقيق المزيد من المبيعات الواردة. اختر البرنامج المناسب لاحتياجاتك." hreflang="ar" onover-preload="1">برنامج مركز الاتصال الوارد</a></li> <li id="menu-item-951144"><a href="https://www.liveagent.com/customer-complaint-management-system/" urlslab_href_old="https://www.liveagent.ae/complaint-management-software/" title="Customer complaint management system provides an all-in-one help desk solution that streamlines your communication channels. Find out the best system on the market for your business." hreflang="en-US" onover-preload="1">نظام إدارة الشكاوى</a></li> <li id="menu-item-951145"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">برنامج بوابة العميل</a></li> <li id="menu-item-951146"><a href="https://www.liveagent.ae/startups/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="ar" onover-preload="1">برامج مكتب المساعدة للشركات الناشئة</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">جهات إتصال المبيعات</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="رقم هاتف LiveAgent">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="رقم هاتف LiveAgent">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.ae/momayezat/collaboration-tools/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="العرض التوضيحي لـ LiveAgent" hreflang="ar" onover-preload="1">جدولة عرض توضيحي</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">الاجتماعية</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent على موقع Instagram"> <svg> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent على موقع Facebook"> <svg> <use xlink:href=" https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent على موقع Twitter"> <svg> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent على موقع LinkedIn"> <svg> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent على موقع YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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"" : decodeURIComponent(results[1].replace(/\+/g, " ")); } const source = getParameterByName('utm_source'); const brandingLinks = ['branding', 'chat', 'contactform', 'knowledge_base', 'textlink']; let timeout = 250; if ( brandingLinks.includes( source ) ) { timeout = 30000; } if ( window.innerWidth < 768 ) { timeout = 5000; } setTimeout( function() { (function(d, src, c) { s=d.createElement('script');s.id='la_x2s6df8d';s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#chatBtn').appendChild(s);})(document, '//support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createButton('443a9d07', e); }); }, timeout ); } if ( getCookieFrontend( "cookieLaw" ) ) { createButton() } </script> <div class="ContactUs__form hidden" id="contactUsForm" data-targetid="contactUsForm"> <button class="ContactUs__menu--close" data-close-target="contactUsForm" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#close"></use></svg> </button> </div> <script> function showContactForm() { (function(d, src, c) { if(!document.querySelector('#contactUsForm').classList.contains('loaded')) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.id='la_x2s6df8d';s.defer=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};document.querySelector('#contactUsForm:not(.loaded)').insertAdjacentElement('beforeend',s);document.querySelector('#contactUsForm:not(.loaded)').classList.add('loaded');} })(document, 'https://support.qualityunit.com/scripts/track.js', function(e){ LiveAgent.createForm('99c3idgr', e); }); } </script> <div class="ContactUs"> <button class="ContactUs__button flex flex-align-center" data-target="contactUsMenu" type="button"> <span>Contact Us</span> <div class="ContactUs__button--icon__wrap"> <svg class="ContactUs__button--icon" viewbox="0 0 55 55" xmlns="http://www.w3.org/2000/svg" xml:space="preserve"><path class="ContactUs__button--icon__path" d="M55 27.5C55 12.322 42.678 0 27.5 0S0 12.322 0 27.5 12.322 55 27.5 55 55 42.678 55 27.5ZM28.554 38.07c-2.029 2.392-4.317 5.096-7.282 5.096 1.145-1.56 1.925-3.432 2.497-5.357-7.229-1.196-12.638-5.512-12.638-10.713 0-2.549 1.768-7.594 7.593-7.594 4.733 0 8.165 3.797 8.165 8.114 0 3.276-1.56 4.473-2.444 4.473-1.04 0-1.56-.729-1.56-2.185v-7.593H20.7v.676c-.624-.624-1.56-.936-2.652-.936-4.213 0-4.889 4.213-4.889 5.565 0 1.82.936 5.617 4.889 5.617 1.3 0 2.34-.416 3.172-1.3.676 1.508 1.768 2.236 3.225 2.236 1.872 0 4.525-1.56 4.525-6.605 0-7.385-6.71-10.298-8.946-10.298C32.246 13.417 44 19.502 44 27.044c0 5.877-6.813 10.661-15.446 11.026ZM15.499 27.616c0-1.092.52-3.433 2.549-3.433 1.716 0 2.548 1.092 2.548 3.329 0 2.392-.832 3.588-2.548 3.588-1.717.052-2.549-1.144-2.549-3.484Z"></path> <defs> <lineargradient id="Gradient"> <stop offset="0%" stop-color="#ffbd39"></stop> <stop offset="100%" stop-color="#fa9531"></stop> </lineargradient> </defs> </svg> </div> </button> <nav class="ContactUs__menu--wrap hidden" data-targetid="contactUsMenu" data-hide-delay="500"> <button class="ContactUs__menu--close" data-close-target="contactUsMenu" type="button"> <svg class="icon-close"><use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#close"></use></svg> </button> <div class="ContactUs__status"> <p>We are available for you 24/7.<br> Feel free to contact us. </p> <ul class="ContactUs__status--info" id="contactUsStatus"> <li class="ContactUs__status ok" data-status="ok">Servers online</li> <li class="ContactUs__status outage" data-status="outage"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> <div class="message"> We are currently experiencing problems. <strong>More details</strong> </div> </li> <li class="ContactUs__status degradation" data-status="degradation"> <svg class="icon icon-danger"> <use xlink:href="https://www.liveagent.ae/app/themes/liveagent/assets/images/icons.svg#danger"></use> </svg> Servers busy </li> </ul> </div> <ul class="ContactUs__menu"> <li class="ContactUs__menu--item top"> <div class="ContactUs__menu--link fakeChatButton no-icon hidden"> <span class="fakeChatButton__text">Contact form</span> <img class="ContactUs__icon" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"> <span class="fakeChatButton__msg bottom">Please accept our cookies before sending contact form.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Contact form <img class="ContactUs__icon" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.ae/momayezat/collaboration-tools/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">محادثة مباشرة </span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">برجاء قبول ملفات تعريف الارتباط الخاصة بنا قبل أن نبدأ الدردشة.</span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"> <span class="fakeChatButton__msg">برجاء قبول ملفات تعريف الارتباط الخاصة بنا قبل أن نبدأ الدردشة.</span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.ae/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>