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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="stylesheet" href="/_next/static/css/b074e2c58a9d51e9.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/webpack-3b42ca46240b35c7.js"/><script src="/_next/static/chunks/fd9d1056-be48aeae6e94b8d1.js" async=""></script><script src="/_next/static/chunks/23-718db386a99825fb.js" async=""></script><script src="/_next/static/chunks/main-app-760ba5c0a3b49578.js" async=""></script><script src="/_next/static/chunks/231-dd1dd9561cb3c648.js" async=""></script><script src="/_next/static/chunks/173-a59f21790b9dbd1a.js" async=""></script><script src="/_next/static/chunks/app/layout-85258126e16c4953.js" async=""></script><link rel="preload" href="https://www.googletagmanager.com/gtag/js?id=G-9TY51P0BBJ" as="script"/><title>Terms Of Use - Policies | NME Networks</title><meta name="description" content="Please read our NME Networks Terms of Use policy thoroughly."/><meta property="og:title" content="Terms Of Use - Policies | NME Networks"/><meta property="og:description" content="Please read our NME Networks Terms of Use policy thoroughly."/><meta property="og:image:type" content="image/png"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta property="og:image" content="https://nmenetworks.com/opengraph-image.png?5b5ab1999d8a9469"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="Terms Of Use - Policies | NME Networks"/><meta name="twitter:description" content="Please read our NME Networks Terms of Use policy thoroughly."/><meta name="twitter:image:type" content="image/png"/><meta name="twitter:image:width" content="1200"/><meta name="twitter:image:height" content="630"/><meta name="twitter:image" content="https://nmenetworks.com/opengraph-image.png?5b5ab1999d8a9469"/><link rel="icon" href="/icon.svg?20d8117fa36c3ccb" type="image/svg+xml" sizes="any"/><meta name="next-size-adjust"/><script src="/_next/static/chunks/polyfills-78c92fac7aa8fdd8.js" noModule=""></script></head><body class="__className_36bd41"><div class="flex min-h-screen flex-col"><header class="z-50 w-full py-8 lg:pb-0 lg:pt-8"><div class="hidden flex-row items-center justify-center text-lg font-bold uppercase text-white lg:flex"><div class="flex flex-row space-x-28"><a class="transform cursor-pointer duration-300 hover:text-nme-red" href="/about"><p>About</p></a><a class="transform cursor-pointer duration-300 hover:text-nme-red" href="/brands"><p>Our Brands</p></a></div><div class="mx-28"><a href="/"><img alt="NME Networks Logo" loading="lazy" width="81" height="60" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/logo-nme-networks-white.0b59d171.svg"/></a></div><div class="flex flex-row space-x-28"><a class="transform cursor-pointer duration-300 hover:text-nme-red" href="/newsroom">Newsroom</a><a target="_blank" class="transform cursor-pointer duration-300 hover:text-nme-red" href="mailto:contact@nmenetworks.com"><p>Contact</p></a></div></div><div class="items-left fixed top-8 z-40 flex h-[60px] flex-col px-8 lg:hidden"><div class="w-full"><a href="/"><img alt="NME Networks Logo" loading="lazy" width="936" height="692" decoding="async" data-nimg="1" class="h-[60px] w-fit " style="color:transparent" src="/_next/static/media/logo-nme-networks-white.0b59d171.svg"/></a></div></div><div class="z-50"><div class="group fixed bottom-8 right-8 z-50 flex h-16 w-16 transform cursor-pointer items-center justify-center rounded-full text-sm duration-300 lg:hidden bg-white text-black font-bold">MENU</div><div class="group fixed bottom-0 z-40 hidden justify-top h-[calc(100dvh)] w-full transform flex-col bg-white font-black uppercase text-black duration-300"><div class="flex h-[calc(20dvh)] w-full flex-row bg-header-d4vd-mobile bg-cover sm:hidden"><img alt="NME Networks Logo" loading="lazy" width="81" height="60" decoding="async" data-nimg="1" class="ml-8 mt-8 h-[60px]" style="color:transparent" src="/_next/static/media/logo-nme-networks-white.0b59d171.svg"/></div><div class="flex h-[calc(80dvh)] flex-col justify-between space-y-6 p-8 text-3xl sm:space-y-8"><div class="flex flex-col space-y-6 sm:space-y-8"><a href="/">Home</a><a href="/about">About</a><a href="/brands">Brands</a><a href="/newsroom">Newsroom</a><a target="_blank" href="mailto:contact@nmenetworks.com">Contact</a></div><div class="flex flex-col space-y-4"><p class="black text-xs font-semibold opacity-70">© 2024 NME Networks, a part of <a href="https://caldecottmusic.com" target="_blank" class="underline underline-offset-2">Caldecott Music Group</a>. All rights reserved.</p><a class="text-xs" target="_self" href="/policies/nme-networks-privacy-policy">Privacy Policy</a><a class="text-xs" target="_self" href="/policies/nme-networks-cookie-notice">Cookie Notice</a><a class="text-xs" target="_self" href="/policies/nme-networks-terms-of-use">Terms Of Use</a><a class="text-xs" target="_blank" href="mailto:advertise@nmenetworks.com">Advertise</a><a class="text-xs" target="_blank" href="mailto:press@nmenetworks.com">Press</a></div></div></div></div></header><section class="mb-16 mt-16 flex flex-col items-center px-8 lg:mb-0"><div><div class="mb-16 flex w-full flex-col items-center lg:max-w-5xl"><h1 class="text-center text-3xl font-bold uppercase">NME Networks Media Limited – Terms of Use</h1><div class="prose mt-8 prose-headings:text-white prose-p:text-white prose-a:font-bold prose-a:text-nme-red prose-a:no-underline prose-strong:text-white prose-em:block prose-em:text-center prose-em:text-lg prose-em:uppercase prose-em:not-italic prose-li:text-white prose-td:text-white lg:max-w-3xl"><p>This website (“Website”) is operated by NME Networks Media Limited, a company established in England and Wales (company number 11417244) with its registered address at Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ, United Kingdom for itself and its group companies. A reference to “we”, “our” and “us” extends to NME Networks Media Limited and its group companies and their directors, employees, representatives and successors and assigns. Please read the following terms and conditions, which include our <a href="https://nmenetworks.com/policies/nme-networks-privacy-policy/" target="_blank" rel="noopener noreferrer">Privacy and Cookies Policy</a> (collectively, this “Terms of Use”), carefully before you use the Website because they affect your legal rights and obligations.</p> <p>BY ACCESSING AND USING THE WEBSITE, YOU (“YOU” or “USER”) ACKNOWLEDGE AND AGREE TO BE BOUND BY THIS TERMS OF USE REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER FOR AN ACCOUNT WITH US (“ACCOUNT”) OR ORDER FROM US. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.</p> <p>When we refer to “Content” in this Terms of Use, we mean anything that is published or made available through the Website, e.g. text, audio, video, images, software, data, code, scripts etc.</p> <h2><strong>1. INTRODUCTION</strong></h2> <p><strong>1.1</strong> You must be 18 years or older, or over the applicable age of majority in your jurisdiction to use the Website. If you are below 18 years old or the applicable age of majority in your jurisdiction, you must obtain consent from your parent(s) or legal guardian(s), their acceptance of this Terms of Use and their agreement to take responsibility for: (a) your actions; (b) any charges associated with your use of the Website or purchase of goods and services; and (c) your acceptance and compliance with this Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop using the Website.</p> <p><strong>1.2</strong> You will be able to access most areas of the Website without registering for an Account with us. Certain areas of the Website are only open to you if you register for an Account.</p> <p><strong>1.3</strong> We may revise this Terms of Use at any time by updating this posting (see date on top). It is your responsibility to check the Website from time to time to review the current terms and conditions as each use of the Website by you signifies your acceptance to be bound by the latest terms and conditions. Certain provisions of this Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages of the Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use the Website.</p> <h2>2. ACCOUNT</h2> <p><strong>2.1</strong> Each Account registration is for a single user only. We do not permit you to share your Account username and/or password with any other person, nor with multiple users on a network.</p> <p><strong>2.2</strong> You are responsible for all use of your Account, and all activity emanating from your Account, whether or not such activity was authorised by you. You are solely responsible for maintaining the confidentiality and security of your username and password. If you know or suspect that someone else knows your password or that your Account has been accessed by unauthorised persons, you should contact us immediately and change your password at the earliest possible opportunity.</p> <p><strong>2.3</strong> We may suspend or cancel your registration, or terminate your Account immediately at our discretion where we reasonably believe that: (a) you are in breach any of your obligations under this Terms of Use; (b) there are transactions on your Account which might be fraudulent, illegal or criminal activity; or (c) your use of the Website or your Account constitutes a violation of applicable laws or regulations.</p> <p><strong>2.4</strong> You may terminate your Account at any time by sending us notice in writing to <a href="mailto:support@nmenetworks.com">support@nmenetworks.com</a>. However, so long as you continue to use the Website, this Terms of Use will continue to apply to you notwithstanding that you no longer have an Account.</p> <h2><strong>3. BUYING GOODS AND SERVICES FROM US VIA THE WEBSITE</strong></h2> <p><strong>3.1</strong> The Website may offer you the opportunity to purchase goods and services. Some of these goods and services will be provided directly by us (and we will notify you in each instance where we are the seller). In such cases, the legal contract for the provision of these goods and services will therefore be made directly between you and us, and will be governed by the Selling Terms for Goods and Services as set out in Section 3.2 below, this Terms of Use and any additional terms notified to you at the time of sale. In the event that there are other terms on the Website referring to the sale of such goods and services that conflict with the Selling Terms for Goods and Services, the terms on the Website will prevail.</p> <p>Examples of the goods that we sell are music CDs, posters and clothes. The specific terms that relate to “goods” therefore only apply to all physical goods sold through the Website by us.</p> <p>Example of the services that we sell are music and/or video downloads and/or streams, digital downloads of magazines, and/or access to online ‘paid for content’. The specific terms that relate to “services” therefore only apply to all non-physical items sold through the Website by us.</p> <p>The website may also offer you the opportunity to purchase goods and services which are sold by third parties. Such sales will be governed by Sections 4.1 and 4.2 below.</p> <p>IMPORTANT<br /> Goods and services we sell may be the subject of advertorial features. From time to time we may publish reviews of the goods and services which we sell. You should be aware that reviews may be undertaken (i) as a result of our decision to sell such goods and services (ii) following receipt of a free product or service for review or (iii) as part of our participation in an affiliate advertising programme or campaign. For example, our linking with Amazon which earns us advertising revenue.</p> <p>Advertorial content, and any review of goods or services by us and which are sold by third parties is not intended to be, and should not be taken as, any form of promotion or endorsement or other representation of any kind by us.<br /> Any purchasing decision you make based on an advertorial content or a review is entirely a matter for your individual judgement.</p> <p><strong>3.2</strong> Our Selling Terms for Goods and Services</p> <ul> <li><strong>3.2.1</strong> Your Status <ul> <li>BY PLACING AN ORDER THROUGH THE WEBSITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD. IF YOU ARE UNDER THE AGE OF 18 YEARS OLD, YOU MUST ENSURE THAT A PARENT OR GUARDIAN PURCHASES THE GOODS OR SERVICES ON YOUR BEHALF. YOU SHOULD PRINT OUT AND KEEP A COPY OF THESE USER TERMS FOR YOUR REFERENCE IN RESPECT OF ANY GOODS OR SERVICES YOU BUY FROM US.</li> </ul> </li> <li><strong>3.2.2</strong> How the contract is formed between you and us <ul> <li>(a) for the purchase of goods <ul> <li>After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to sell the goods to you.</li> <li>All orders are subject to acceptance by us, and, where you order online we will confirm such acceptance to you by sending you an e-mail that confirms the goods have been dispatched (the “Dispatch Notice”). The contract between us for the provision of the goods will only be formed when we send you the Dispatch Notice. The contract will relate only to those goods whose dispatch we have confirmed in the Dispatch Notice. We will not be obliged to supply any other goods which may have been part of your order until the dispatch of such other goods is confirmed in a separate Dispatch Notice.</li> </ul> </li> <li>(b) for the purchase of services <ul> <li>After you place an order for services, the contract between you and us will only be formed when we make the services, including any digital content, available to you for download or access. We reserve the right, at our sole discretion to reject any orders we receive.</li> </ul> </li> </ul> </li> <li><strong>3.2.3</strong> Purchase of goods and services <ul> <li>(a) Price <ul> <li>The price of any goods or services will be as quoted on the Website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Notice unless in the event of a mistake (as set out below).</li> <li>Our Website may contain a large number of goods, and despite our best efforts, some of the goods on our Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where the price of goods is less than the stated price, we will charge the lower amount when dispatching the goods to you. If the correct price of the goods is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before dispatching the goods or reject your order and notify you of such rejection. We are under no obligation to provide the goods to you at the incorrect (lower) price, even after we have sent you a Dispatch Notice, if the pricing error is obvious and unmistakable and could easily have been recognised by you as a mispricing.</li> </ul> </li> <li>(b) Payment method <ul> <li>Payment methods are detailed on the Website, where applicable. For the avoidance of doubt, we do not accept payment by cash or cheque. We charge your debit or credit card on receipt of your order.</li> </ul> </li> <li>(c) Out of stock goods <ul> <li>In the event that you place an order for goods that are out of stock, we will inform you if it is awaiting stock and the anticipated arrival date of such stock. We will hold your payment and order and dispatch your goods as soon as the stock arrives. You may elect for us to refund your card and to re-purchase on arrival of the stock. In this event, we will notify you via email that stock has arrived and you will be required to place your order again. Please note that customers who have not opted for the refund will take preference. We will not substitute or replace any out of stock item without your prior consent.</li> </ul> </li> </ul> </li> <li><strong>3.2.4</strong> Delivery of goods and services <ul> <li>(a) Delivery charges <ul> <li>When purchasing goods, you will be required to pay extra for delivery (unless stated otherwise) and it might not be possible for us to deliver to some locations. Our delivery charges are set out on the Website, where applicable. All postage and packing charges are subject to change without notice.</li> <li>We reserve the right to ship physical goods separately or via a third party supplier.</li> </ul> </li> <li>(b) Delivery locations <ul> <li>We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.</li> <li>Unless otherwise specified on the Website, we only deliver goods and provides services to residents in the United Kingdom mainland only. We do not accept orders from outside the United Kingdom unless expressly stated otherwise on the Website.</li> </ul> </li> <li>(c) Delivery time <ul> <li>We endeavour to deliver all goods that are in stock within thirty (30) calendar days of your order. Delivery of larger hand assembled items and selected fabric items may take up to eight (8) weeks. We will notify you if there is the likelihood of any delay and agree with you a revised delivery time.</li> </ul> </li> <li>(d) Title and risk <ul> <li>You will become the owner of the goods you have ordered when they have been delivered to you and we have received payment. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, damage or destruction.</li> <li>We will be under no liability for any delay or failure to deliver goods or services, including digital content, if the delay or failure is wholly or partly caused by circumstances beyond our control.</li> </ul> </li> </ul> </li> <li><strong>3.2.5</strong> Digital content <ul> <li>(a) All downloads of digital content will be delivered to your personal computer or other device which initiated the download. It is your sole responsibility to ensure that your device is enabled to access, view or play the digital content.</li> <li>(b) You agree that as soon as you download any digital content (which would include, by way of example, digital version of a publication), you will not have the right to cancel your order and receive a refund i.e. as soon as the file download commences or access to the online ‘paid for content’ is granted. Please note that this means you will not be able to receive refunds for downloads or access to paid content once you have commenced the download or been granted access to the paid content.</li> </ul> </li> <li><strong>3.2.6</strong> Cancellation <ul> <li>(a) Subject to Sections 3.2.5(b) and 3.2.8, if you are a consumer, then you may cancel your contract to purchase the goods you order at any time up to the end of the fourteenth (14th) calendar day after the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.</li> <li>(b) If you have received the goods for an order that you have already cancelled (in accordance with Section 3.2.6(a) above), you must send the goods back to our contact address at your own cost and risk within fourteen (14) calendar days after receiving the ordered goods. You must take reasonable care of the ordered goods whilst they are in your possession. If you cancel your order prior to receiving the goods but where we have already processed and subsequently deliver the goods, you must not unpack the goods and you must send the goods back to us at our contact address within fourteen (14) calendar days. The cost of sending the goods back will initially be paid by you (see Sections 3.2.7, 3.2.9(a) and 3.2.9(b)).</li> <li>(c) When purchasing digital content (e.g. downloads of music, videos or digital versions of magazines, or access to online ‘paid for content’), if you are a consumer you may (subject to Section 3.2.5(b)) cancel your contract to purchase the services within fourteen (14) calendar days after the day the contract was entered to purchase the digital content, provided you haven’t downloaded such digital content.</li> </ul> </li> <li><strong>3.2.7</strong> Incorrect / faulty / damaged goods <ul> <li>If the ordered goods you receive are incorrectly supplied, faulty or damaged on delivery then you may cancel your contract with us providing you do so by contacting us by email or telephone (on the number printed on the advice note sent with your goods) and returning the goods within thirty (30) calendar days after the date you receive the ordered goods. We will examine the goods on their return to us, to confirm if they were incorrectly supplied, faulty or damaged. Goods returned by you because they were incorrectly supplied, faulty or damaged will be refunded in full. We will also refund the delivery charges for sending the goods to you and the cost incurred by you in returning the goods to us provided you have selected the least expensive, common and generally acceptable kind of delivery offered by us to send the goods to you and for you to return the goods to us. If you have selected a premium delivery method, we will reimburse you the amount that it would have cost you if you had chosen the least expensive, common and generally acceptable kind of delivery offered by us.</li> </ul> </li> <li><strong>3.2.8</strong> Exceptions to cancellation <ul> <li>You cannot cancel your contract with us if the goods you have ordered are: <ul> <li>(a) newspapers or magazines (except for subscriptions); or</li> <li>(b) if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you unless faulty; or</li> <li>(c) created pursuant to your own specifications; or</li> <li>(d) perishable goods; or</li> <li>(e) goods that by reason of their nature cannot be returned e.g. earrings; or</li> <li>(f) if the order is for digital content, you have commenced downloading such content (see Section 3.2.5(b)).</li> </ul> </li> </ul> </li> <li><strong>3.2.9</strong> Returning ordered goods <ul> <li>(a) We reserve the right to refuse any cancellations, refunds or returns if you do not return the goods to us in the same condition as we supplied them to you. You should return the goods to us with the original and undamaged packaging. Wherever reasonable, you should keep the goods in their sealed packaging unless you are sure you wish to keep the goods. You should ensure that any clothing goods are kept or tried on in hygienic conditions. Any hygiene seals should be kept on goods and not removed unless you wish to keep the goods. If the value of goods is diminished by any amount as a result of you handling the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods i.e. that it goes beyond the sort of handling that might reasonably be allowed in a shop, we may recover that amount from you up to the order price. We may recover this amount either by deducting the amount to be reimbursed to you or otherwise the amount must be paid by you. We cannot accept returns of goods where any hygiene seal has been broken or removed. You have a legal obligation to take reasonable care of any goods whilst they are in your possession. If you fail to comply with this obligation then we may not provide a refund to you.</li> <li>(b) When returning goods, adequate insurance cover and proof of posting is strongly recommended. We cannot accept responsibility for parcels lost in transit. For all returns (with the exception of certain goods (for which please see Section 3.2.9(c) below)), you will be required to arrange and pay for the return of the goods to us.</li> <li>(c) The supplier of your goods will collect certain goods that have been delivered to the consumer and by their nature are not suitable to be returned to us by post. Please contact the relevant supplier to arrange a collection time.</li> <li>(d) When returning goods ordered from the Website, please quote the order number found in the Dispatch Notification e-mail.</li> <li>(e) Once you have notified us that you are cancelling your order for goods, that you are requesting a refund and that you have returned the goods to us, we will refund you as soon as possible and in any event within fourteen (14) calendar days of:</li> <li>(i) us receiving the goods;</li> <li>(ii) (if earlier) the date you supply evidence of having sent the goods back to us; or</li> <li>(iii) after the day on which, if no goods were supplied, we were notified of cancellation.</li> <li>(f) If you do not return the goods delivered to you or do not pay the costs of returning the goods (save for those goods stated in Section 3.2.9(c)), we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Once you have notified us that you are cancelling your order for services (including digital content) and that you are requesting a refund, we will refund you as soon as possible and in any event within fourteen (14) calendar days after the day on which we are informed by you that you wish to cancel your order. We will refund you using the same means of payment as you used for the initial transaction unless you tell us otherwise. We will not impose any fee on you in respect of your refund.</li> </ul> </li> <li><strong>3.2.10</strong> Gifts <ul> <li>(a) Refunds for items bought as a gift will be credited to the original purchaser.</li> <li>(b) If you are exchanging goods whereby the replacement goods cost less than the goods you have returned, you will be refunded the difference.</li> <li>(c) When you are exchanging goods and the new purchase costs more than your original purchase, additional payment will be required. The additional payment of the remaining balance may either be included by you with the returned goods and new purchase details, or one of our operators will contact you on receipt of your return to obtain the payment balance.</li> </ul> </li> </ul> <h2>4. BUYING GOODS AND SERVICES FROM A THIRD-PARTY VIA THE WEBSITE</h2> <p><strong>4.1</strong> Goods and services available through the Website may either be:</p> <ul> <li>(a) provided by a third-party through a third-party website linked to or framed by the Website; or(b) provided by a third-party through a third-party website which includes us or our brands however the goods and/or services are provided by the third-party; or</li> <li>(c) provided by us acting as agent for a third-party.</li> </ul> <p>IMPORTANT<br /> Goods and services sold by third parties may be the subject of advertorial features. From time to time we may publish reviews of the goods and services sold by third parties. You should be aware that reviews may be undertaken (i) as a result of our decision to sell such goods and services (ii) following receipt of a free product or service for review or (iii) as part of our participation in an affiliate advertising programme or campaign. For example, our linking with Amazon which earns us advertising revenue.</p> <p>Advertorial content, and any review of goods or services by us and which are sold by third parties is not intended to be, and should not be taken as, any form of promotion or endorsement or other representation of any kind by us.</p> <p>Any purchasing decision you make based on an advertorial content or a review is entirely a matter for your individual judgement.</p> <p><strong>4.2</strong> In the circumstances described in Section 4.1 above (“Merchant Sales”), the legal contract for the goods and services provided will be made between you and the relevant third-party seller (“Merchant”) and the relevant Merchant’s terms and conditions will apply to the sale and supply of the goods and services (“Merchandise”) in addition to this Terms of Use. We do not control any matter relating to the promotion of the Merchandise, the Merchandise itself or its delivery by the Merchant. Accordingly, we cannot give any undertaking that the Merchandise you purchase from the Merchant through the Website will be of satisfactory quality and any such warranties are hereby disclaimed by us absolutely. However, this disclaimer by us, does not affect your statutory rights against the Merchant.</p> <p><strong>4.2</strong> Merchant Sales shall be subject to the following terms and condition (“Merchant Terms”):</p> <ul> <li><strong>4.2.1</strong> When purchasing Merchandise, you acknowledge that: <ul> <li>(a) the Merchant (and not us) is solely responsible for the fulfilment of orders for any Merchandise and for its quality, suitability and fitness for purpose;</li> <li>(b) the selection of any Merchant or the purchase of any item of Merchandise from the information available on the Website or from the Merchant via the Merchant’s website or otherwise, and/or recommendations made to you by such websites or otherwise, is solely your choice. Any disputes or questions relating to the Merchandise will be directed to the Merchant in question and you acknowledge that we will have no responsibility, obligations or liability in relation to the Merchandise;</li> <li>(c) any Merchant’s data protection practices may differ from those adhered to by us. We are not responsible for, and have no control over, any data that is submitted to, or collected by the Merchants; and</li> <li>(d) we are not responsible or liable directly or indirectly for any charges or losses whatsoever and howsoever arising or resulting from your use of or reliance on any content, materials or Merchandise available through, on or from any Merchant or their websites.</li> </ul> </li> </ul> <p><strong>4.3</strong> You should carefully read the Merchant’s own terms and conditions in addition to these Merchant Rules and this Terms of Use. It is important that you check the privacy policy, terms and conditions of use and content of any Merchant’s website and any Merchant information accessible to you from the Website prior to purchasing any Merchandise.</p> <h2>5. OWNERSHIP AND USAGE</h2> <p><strong>5.1</strong> The intellectual property rights in the Website and the Content, as well as trademarks, logos, service marks, trade names and trade dress appearing in them (collectively, “Marks”) are owned by us and/or our licensors. These are protected by copyright, trademark and other intellectual property laws and treaties around the world. All such rights are reserved. EXCEPT AS ALLOWED IN THIS TERMS OF USE, YOU MUST NOT USE THE WEBSITE, ANY CONTENT OR THE MARKS WITHOUT FIRST GETTING PERMISSION TO DO SO FROM US AND/OR OUR LICENSORS. It is important that you do this so that we (yes, that means you and us) don’t get in trouble unnecessarily.</p> <p><strong>5.2</strong> You may for your personal and non-commercial use:</p> <ul> <li>(a) view the Website on your computer and other devices;</li> <li>(b) print one copy of the Content;</li> <li>(c) save a copy of the Content on your computer or other devices (but not on any server or device that is connected to a network); or</li> <li>(d) share the Content as permitted in this Terms of Use;</li> <li>So, if you wish to use the Website or the Content (or any parts of them) for your business or other commercial purpose, you first need to get our permission and may have to pay a fee.</li> </ul> <p><strong>5.3</strong> If you breach any of the terms in this Terms of Use, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed Content from the Website.</p> <p><strong>5.4</strong> You must not tinker with or harm the Website, the Content or the Marks. For example:</p> <ul> <li>(a) don’t hack into, reverse engineer or impair the working of the Website;</li> <li>(b) don’t help someone to use the Website when they are not allowed to (e.g. a child);</li> <li>(c) don’t pretend to be us (e.g. copying the Website to create your own look-alike website);</li> <li>(d) don’t try to get around our content security technology (software that stops others from copying the Content);</li> <li>(e) don’t use the Website to break any laws;</li> <li>(f) don’t modify the paper or digital copies of any Content you have printed off or copied in any way;</li> <li>(g) don’t use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;</li> <li>(h) don’t tell others or give them the impression that you own the Content;</li> <li>(i) don’t sell the Content;</li> <li>(j) don’t harvest metadata from the Content;</li> <li>(k) don’t copy or change the Marks;</li> <li>(l) don’t use the Marks without first getting permission from the rightful owner; or</li> <li>(m) don’t set up a company or register a domain name that uses the words appearing in the Marks</li> </ul> <p><strong>5.5</strong> Sometimes you may come across Content that you find interesting. We have made it possible for you to easily share it with others, but we don’t pay for any sharing that you may choose to do.</p> <p><strong>5.6</strong> Content that you can share will have a “Share” button near to it with favicon buttons for you to email or post such Content to your social media platforms (such as Facebook, Twitter, etc) When you share Content on such social media platforms, their terms will also apply to you. Those terms will be different from these here. Take time to read through them to properly understand what you are getting into.</p> <p><strong>5.7</strong> When sharing Content, you should:</p> <ul> <li>(a) use the favicon buttons in the Website to share;</li> <li>(b) make sure the Content is displayed accurately; and</li> <li>(c) include a credit of the source (if it does not already have one).</li> </ul> <p><strong>5.8</strong> You should not:</p> <ul> <li>(a) be charging others to view the Content;</li> <li>(b) use the Content in any way that may suggest you have any sort of business relationship with us or that we endorse you; or</li> <li>(c) associate the Content with advertisements or sponsorships e.g. putting advertisements in them or near them.</li> </ul> <h2>6. CHANGES WE MAY MAKE</h2> <p><strong>6.1</strong> Do note that we may also from time to time make changes to the Website and the Content. For example, when we introduce a new feature, when we change how we provide a service to comply with a new legal requirement or when we correct a mistake in the Content etc.</p> <p><strong>6.2</strong> We can at any time suspend or terminate access to the Website or the Content for certain territories or for any period.</p> <h2>7. REPORTING INFRINGEMENTS</h2> <p><strong>7.1</strong> If you believe that any Content infringes your or another person’s intellectual property rights, please email us at support-media@nmenetworks.com to report it.</p> <p><strong>7.2</strong> We appreciate your help in identifying and reporting infringements. We promise to investigate the matter, but we cannot guarantee that we will respond to your email or that we will take any action.</p> <h2>8. THIRD-PARTY SITES</h2> <p><strong>8.1</strong> The Website provides you with access to sites, applications, or platforms which are owned or operated by third parties. We can’t and don’t control these third parties. Whenever you use any of these third-party sites, applications, or platforms, they will have their own terms of use and privacy policies. You should read through their terms of use and privacy policies to ensure that you agree with them.</p> <p><strong>8.2</strong> You agree that:</p> <ul> <li>(a) we don’t endorse the third-party sites, applications, or platforms we link to, or the products, goods, services or content they provide;</li> <li>(b) we’re not responsible for their products, goods, services or content, or liable for anything that happens to you if you use/buy them; and</li> <li>(c) if you share something containing a link on the third-party site, application, or platform, we’re also not responsible for anything on that they link to.</li> </ul> <h2>9. DISCLAIMERS AND LIABILITY LIMITS</h2> <p><strong>9.1</strong> We take effort to make the Website and the Content interesting and informative for your reading pleasure. However, sometimes things may go wrong. We do not have any special relationship with you which puts a duty on us to act in your best interest. YOU USE THE WEBSITE AND THE CONTENT ENTIRELY AT YOUR OWN RISK.</p> <p><strong>9.2</strong> We (and our related companies and their respective directors, employees, representatives, successor and assigns) are only liable for your losses that are caused directly by our fraud, gross negligence or wilful default.</p> <p><strong>9.3</strong> We make no promises about the Website or the Content, including that:</p> <ul> <li>(a) it is of satisfactory quality or suitable for your use;</li> <li>(b) it is accurate, complete or adequate;</li> <li>(c) it is secure, error-free or will always be available;</li> <li>(d) it has no bugs, viruses or other malware;</li> <li>(e) its defects will be corrected;</li> <li>(f) it is lawful for you to use in your country; or</li> <li>(g) your use does not infringe any third-party rights.</li> </ul> <p><strong>9.4</strong> We are not liable to you for anything that happens if:</p> <ul> <li>(a) if it is caused by any of the above matters that we did not promise;</li> <li>(b) you rely on advice, data, commentary, opinions etc. in the Content;</li> <li>(c) we change or remove any Content;</li> <li>(d) we remove your ability to share Content;</li> <li>(e) we remove third-party sites linked in the Website and you can’t access them anymore;</li> <li>(f) the thing that happens to you couldn’t reasonably have been foreseen; or</li> <li>(g) the thing that happens to you wouldn’t usually result from our actions.</li> </ul> <p><strong>9.5</strong> As far as allowed under law, we are also not liable for any indirect, incidental, special, consequential losses or punitive damages that you may suffer from using the Website or the Content.</p> <p><strong>9.6</strong> All the above applies to third-party sites that we link to as well.</p> <h2>10. INDEMNITY</h2> <p>You agree to indemnify us for all losses and expenses (including reasonable lawyer’s fees) that we may incur from claims made against us that arise from your use of the Website and the Content, including your breach of any laws, other persons rights or the rules in this Terms of Use, and our enforcement of our rights under this Terms of Use.</p> <h2>11. DATA PROCESSING</h2> <p><strong>11.1</strong> You should not submit any personal data to us without first reading our Privacy and Cookies Policy which explains how we process your personal data.</p> <p><strong>11.2</strong> Like most websites, we also use cookies to help us understand how people are using the Website. Our use of cookies, and how to disable cookies, is explained in our Privacy and Cookies Policy.</p> <p><strong>11.3</strong> By using the Website, you agree that we can process any personal data you provide to us in accordance with our Privacy and Cookies Policy. Do read them.</p> <h2>12. IMPOSSIBILITY OF PERFORMANCE</h2> <p>We shall be relieved of the obligations to perform our obligations under this Terms of Use to the extent that the performance thereof is prevented by events or circumstances beyond our reasonable control including, but not limited to, acts of God, riots or civil disorder, fire, flood, lightning, industrial dispute, war or military operations, labour disturbance, inclement weather, disease outbreaks and any acts or omissions of government, persons or bodies beyond our reasonable control.</p> <h2>13. GOVERNING LAW AND JURISDICTION</h2> <p>This Terms of Use shall be governed by and construed in accordance with the laws of England and Wales and without regard to its conflict of law provisions. Disputes arising in connection with this Terms of Use shall be in England and Wales.</p> <h2>14. MISCELLANEOUS</h2> <p><strong>14.1</strong> You may not assign, sub-license or otherwise transfer any of your rights or obligations under this Terms of Use. We may freely delegate and/or transfer our rights and obligations under this Terms of Use. This may occur, for example, when we hire others to help us run and operate the Website or when we reorganize or sell our business.</p> <p><strong>14.2</strong> If any provision of this Terms of Use is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.</p> <p><strong>14.3</strong> A person who is not a party to this Terms of Use shall have no right to enforce any terms or, to enjoy any benefit under this Terms of Use.</p> <p><strong>14.4</strong> This Terms of Use (which includes the <a href="https://nmenetworks.com/policies/nme-networks-privacy-policy/" target="_blank" rel="noopener noreferrer">Privacy and Cookies Policy</a> and any other terms that we may let you know about) is the entire agreement between you and us and replaces all previous terms. Any changes must be in writing.</p> <p><strong>14.5</strong> If you break any of the rules in this Terms of Use, even if we do not take action against you when we find out about it, we can always still take action at a later time.</p> <p><strong>14.6</strong> Headings are used to make it easy for us to refer to things. They don’t affect the interpretation of this Terms of Use.</p> <p><em><strong>Last update: 5 February 2024</strong></em></p> </div></div></div></section><footer class="mt-auto hidden w-full items-center p-10 lg:flex lg:flex-col"><div class="flex flex-col items-center text-white"><div class="flex w-full flex-row justify-center space-x-10 pb-8 font-bold"><a target="_self" class="transform cursor-pointer duration-300 hover:text-nme-red" href="/policies/nme-networks-privacy-policy">Privacy Policy</a><a target="_self" class="transform cursor-pointer duration-300 hover:text-nme-red" href="/policies/nme-networks-cookie-notice">Cookie Notice</a><a target="_self" class="transform cursor-pointer duration-300 hover:text-nme-red" href="/policies/nme-networks-terms-of-use">Terms Of Use</a><a target="_blank" class="transform cursor-pointer duration-300 hover:text-nme-red" href="mailto:advertise@nmenetworks.com">Advertise</a><a target="_blank" class="transform cursor-pointer duration-300 hover:text-nme-red" href="mailto:press@nmenetworks.com">Press</a></div><div class="flex flex-row items-center justify-center"><p class="text-xs font-semibold opacity-70">© 2024 NME Networks, a part of <a target="_blank" class="underline underline-offset-4" href="https://caldecottmusic.com">Caldecott Music Group</a>. 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If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use the Website.\u003c/p\u003e\n\u003ch2\u003e2. ACCOUNT\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e2.1\u003c/strong\u003e Each Account registration is for a single user only. We do not permit you to share your Account username and/or password with any other person, nor with multiple users on a network.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.2\u003c/strong\u003e You are responsible for all use of your Account, and all activity emanating from your Account, whether or not such activity was authorised by you. You are solely responsible for maintaining the confidentiality and security of your username and password. If you know or suspect that someone else knows your password or that your Account has been accessed by unauthorised persons, you should contact us immediately and change your password at the earliest possible opportunity.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.3\u003c/strong\u003e We may suspend or cancel your registration, or terminate your Account immediately at our discretion where we reasonably believe that: (a) you are in breach any of your obligations under this Terms of Use; (b) there are transactions on your Account which might be fraudulent, illegal or criminal activity; or (c) your use of the Website or your Account constitutes a violation of applicable laws or regulations.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.4\u003c/strong\u003e You may terminate your Account at any time by sending us notice in writing to \u003ca href=\"mailto:support@nmenetworks.com\"\u003esupport@nmenetworks.com\u003c/a\u003e. However, so long as you continue to use the Website, this Terms of Use will continue to apply to you notwithstanding that you no longer have an Account.\u003c/p\u003e\n\u003ch2\u003e\u003cstrong\u003e3. BUYING GOODS AND SERVICES FROM US VIA THE WEBSITE\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e3.1\u003c/strong\u003e The Website may offer you the opportunity to purchase goods and services. Some of these goods and services will be provided directly by us (and we will notify you in each instance where we are the seller). In such cases, the legal contract for the provision of these goods and services will therefore be made directly between you and us, and will be governed by the Selling Terms for Goods and Services as set out in Section 3.2 below, this Terms of Use and any additional terms notified to you at the time of sale. In the event that there are other terms on the Website referring to the sale of such goods and services that conflict with the Selling Terms for Goods and Services, the terms on the Website will prevail.\u003c/p\u003e\n\u003cp\u003eExamples of the goods that we sell are music CDs, posters and clothes. The specific terms that relate to \u0026#8220;goods\u0026#8221; therefore only apply to all physical goods sold through the Website by us.\u003c/p\u003e\n\u003cp\u003eExample of the services that we sell are music and/or video downloads and/or streams, digital downloads of magazines, and/or access to online \u0026#8216;paid for content\u0026#8217;. The specific terms that relate to \u0026#8220;services\u0026#8221; therefore only apply to all non-physical items sold through the Website by us.\u003c/p\u003e\n\u003cp\u003eThe website may also offer you the opportunity to purchase goods and services which are sold by third parties. Such sales will be governed by Sections 4.1 and 4.2 below.\u003c/p\u003e\n\u003cp\u003eIMPORTANT\u003cbr /\u003e\nGoods and services we sell may be the subject of advertorial features. From time to time we may publish reviews of the goods and services which we sell. You should be aware that reviews may be undertaken (i) as a result of our decision to sell such goods and services (ii) following receipt of a free product or service for review or (iii) as part of our participation in an affiliate advertising programme or campaign. For example, our linking with Amazon which earns us advertising revenue.\u003c/p\u003e\n\u003cp\u003eAdvertorial content, and any review of goods or services by us and which are sold by third parties is not intended to be, and should not be taken as, any form of promotion or endorsement or other representation of any kind by us.\u003cbr /\u003e\nAny purchasing decision you make based on an advertorial content or a review is entirely a matter for your individual judgement.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.2\u003c/strong\u003e Our Selling Terms for Goods and Services\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.1\u003c/strong\u003e Your Status\n\u003cul\u003e\n\u003cli\u003eBY PLACING AN ORDER THROUGH THE WEBSITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD. IF YOU ARE UNDER THE AGE OF 18 YEARS OLD, YOU MUST ENSURE THAT A PARENT OR GUARDIAN PURCHASES THE GOODS OR SERVICES ON YOUR BEHALF. YOU SHOULD PRINT OUT AND KEEP A COPY OF THESE USER TERMS FOR YOUR REFERENCE IN RESPECT OF ANY GOODS OR SERVICES YOU BUY FROM US.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.2\u003c/strong\u003e How the contract is formed between you and us\n\u003cul\u003e\n\u003cli\u003e(a) for the purchase of goods\n\u003cul\u003e\n\u003cli\u003eAfter placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to sell the goods to you.\u003c/li\u003e\n\u003cli\u003eAll orders are subject to acceptance by us, and, where you order online we will confirm such acceptance to you by sending you an e-mail that confirms the goods have been dispatched (the \u0026#8220;Dispatch Notice\u0026#8221;). The contract between us for the provision of the goods will only be formed when we send you the Dispatch Notice. The contract will relate only to those goods whose dispatch we have confirmed in the Dispatch Notice. We will not be obliged to supply any other goods which may have been part of your order until the dispatch of such other goods is confirmed in a separate Dispatch Notice.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e(b) for the purchase of services\n\u003cul\u003e\n\u003cli\u003eAfter you place an order for services, the contract between you and us will only be formed when we make the services, including any digital content, available to you for download or access. We reserve the right, at our sole discretion to reject any orders we receive.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.3\u003c/strong\u003e Purchase of goods and services\n\u003cul\u003e\n\u003cli\u003e(a) Price\n\u003cul\u003e\n\u003cli\u003eThe price of any goods or services will be as quoted on the Website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Notice unless in the event of a mistake (as set out below).\u003c/li\u003e\n\u003cli\u003eOur Website may contain a large number of goods, and despite our best efforts, some of the goods on our Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where the price of goods is less than the stated price, we will charge the lower amount when dispatching the goods to you. If the correct price of the goods is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before dispatching the goods or reject your order and notify you of such rejection. We are under no obligation to provide the goods to you at the incorrect (lower) price, even after we have sent you a Dispatch Notice, if the pricing error is obvious and unmistakable and could easily have been recognised by you as a mispricing.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e(b) Payment method\n\u003cul\u003e\n\u003cli\u003ePayment methods are detailed on the Website, where applicable. For the avoidance of doubt, we do not accept payment by cash or cheque. We charge your debit or credit card on receipt of your order.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e(c) Out of stock goods\n\u003cul\u003e\n\u003cli\u003eIn the event that you place an order for goods that are out of stock, we will inform you if it is awaiting stock and the anticipated arrival date of such stock. We will hold your payment and order and dispatch your goods as soon as the stock arrives. You may elect for us to refund your card and to re-purchase on arrival of the stock. In this event, we will notify you via email that stock has arrived and you will be required to place your order again. Please note that customers who have not opted for the refund will take preference. We will not substitute or replace any out of stock item without your prior consent.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.4\u003c/strong\u003e Delivery of goods and services\n\u003cul\u003e\n\u003cli\u003e(a) Delivery charges\n\u003cul\u003e\n\u003cli\u003eWhen purchasing goods, you will be required to pay extra for delivery (unless stated otherwise) and it might not be possible for us to deliver to some locations. Our delivery charges are set out on the Website, where applicable. All postage and packing charges are subject to change without notice.\u003c/li\u003e\n\u003cli\u003eWe reserve the right to ship physical goods separately or via a third party supplier.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e(b) Delivery locations\n\u003cul\u003e\n\u003cli\u003eWe will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.\u003c/li\u003e\n\u003cli\u003eUnless otherwise specified on the Website, we only deliver goods and provides services to residents in the United Kingdom mainland only. We do not accept orders from outside the United Kingdom unless expressly stated otherwise on the Website.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e(c) Delivery time\n\u003cul\u003e\n\u003cli\u003eWe endeavour to deliver all goods that are in stock within thirty (30) calendar days of your order. Delivery of larger hand assembled items and selected fabric items may take up to eight (8) weeks. We will notify you if there is the likelihood of any delay and agree with you a revised delivery time.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e(d) Title and risk\n\u003cul\u003e\n\u003cli\u003eYou will become the owner of the goods you have ordered when they have been delivered to you and we have received payment. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, damage or destruction.\u003c/li\u003e\n\u003cli\u003eWe will be under no liability for any delay or failure to deliver goods or services, including digital content, if the delay or failure is wholly or partly caused by circumstances beyond our control.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.5\u003c/strong\u003e Digital content\n\u003cul\u003e\n\u003cli\u003e(a) All downloads of digital content will be delivered to your personal computer or other device which initiated the download. It is your sole responsibility to ensure that your device is enabled to access, view or play the digital content.\u003c/li\u003e\n\u003cli\u003e(b) You agree that as soon as you download any digital content (which would include, by way of example, digital version of a publication), you will not have the right to cancel your order and receive a refund i.e. as soon as the file download commences or access to the online ‘paid for content\u0026#8217; is granted. Please note that this means you will not be able to receive refunds for downloads or access to paid content once you have commenced the download or been granted access to the paid content.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.6\u003c/strong\u003e Cancellation\n\u003cul\u003e\n\u003cli\u003e(a) Subject to Sections 3.2.5(b) and 3.2.8, if you are a consumer, then you may cancel your contract to purchase the goods you order at any time up to the end of the fourteenth (14th) calendar day after the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.\u003c/li\u003e\n\u003cli\u003e(b) If you have received the goods for an order that you have already cancelled (in accordance with Section 3.2.6(a) above), you must send the goods back to our contact address at your own cost and risk within fourteen (14) calendar days after receiving the ordered goods. You must take reasonable care of the ordered goods whilst they are in your possession. If you cancel your order prior to receiving the goods but where we have already processed and subsequently deliver the goods, you must not unpack the goods and you must send the goods back to us at our contact address within fourteen (14) calendar days. The cost of sending the goods back will initially be paid by you (see Sections 3.2.7, 3.2.9(a) and 3.2.9(b)).\u003c/li\u003e\n\u003cli\u003e(c) When purchasing digital content (e.g. downloads of music, videos or digital versions of magazines, or access to online ‘paid for content\u0026#8217;), if you are a consumer you may (subject to Section 3.2.5(b)) cancel your contract to purchase the services within fourteen (14) calendar days after the day the contract was entered to purchase the digital content, provided you haven’t downloaded such digital content.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.7\u003c/strong\u003e Incorrect / faulty / damaged goods\n\u003cul\u003e\n\u003cli\u003eIf the ordered goods you receive are incorrectly supplied, faulty or damaged on delivery then you may cancel your contract with us providing you do so by contacting us by email or telephone (on the number printed on the advice note sent with your goods) and returning the goods within thirty (30) calendar days after the date you receive the ordered goods. We will examine the goods on their return to us, to confirm if they were incorrectly supplied, faulty or damaged. Goods returned by you because they were incorrectly supplied, faulty or damaged will be refunded in full. We will also refund the delivery charges for sending the goods to you and the cost incurred by you in returning the goods to us provided you have selected the least expensive, common and generally acceptable kind of delivery offered by us to send the goods to you and for you to return the goods to us. If you have selected a premium delivery method, we will reimburse you the amount that it would have cost you if you had chosen the least expensive, common and generally acceptable kind of delivery offered by us.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.8\u003c/strong\u003e Exceptions to cancellation\n\u003cul\u003e\n\u003cli\u003eYou cannot cancel your contract with us if the goods you have ordered are:\n\u003cul\u003e\n\u003cli\u003e(a) newspapers or magazines (except for subscriptions); or\u003c/li\u003e\n\u003cli\u003e(b) if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you unless faulty; or\u003c/li\u003e\n\u003cli\u003e(c) created pursuant to your own specifications; or\u003c/li\u003e\n\u003cli\u003e(d) perishable goods; or\u003c/li\u003e\n\u003cli\u003e(e) goods that by reason of their nature cannot be returned e.g. earrings; or\u003c/li\u003e\n\u003cli\u003e(f) if the order is for digital content, you have commenced downloading such content (see Section 3.2.5(b)).\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.9\u003c/strong\u003e Returning ordered goods\n\u003cul\u003e\n\u003cli\u003e(a) We reserve the right to refuse any cancellations, refunds or returns if you do not return the goods to us in the same condition as we supplied them to you. You should return the goods to us with the original and undamaged packaging. Wherever reasonable, you should keep the goods in their sealed packaging unless you are sure you wish to keep the goods. You should ensure that any clothing goods are kept or tried on in hygienic conditions. Any hygiene seals should be kept on goods and not removed unless you wish to keep the goods. If the value of goods is diminished by any amount as a result of you handling the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods i.e. that it goes beyond the sort of handling that might reasonably be allowed in a shop, we may recover that amount from you up to the order price. We may recover this amount either by deducting the amount to be reimbursed to you or otherwise the amount must be paid by you. We cannot accept returns of goods where any hygiene seal has been broken or removed. You have a legal obligation to take reasonable care of any goods whilst they are in your possession. If you fail to comply with this obligation then we may not provide a refund to you.\u003c/li\u003e\n\u003cli\u003e(b) When returning goods, adequate insurance cover and proof of posting is strongly recommended. We cannot accept responsibility for parcels lost in transit. For all returns (with the exception of certain goods (for which please see Section 3.2.9(c) below)), you will be required to arrange and pay for the return of the goods to us.\u003c/li\u003e\n\u003cli\u003e(c) The supplier of your goods will collect certain goods that have been delivered to the consumer and by their nature are not suitable to be returned to us by post. Please contact the relevant supplier to arrange a collection time.\u003c/li\u003e\n\u003cli\u003e(d) When returning goods ordered from the Website, please quote the order number found in the Dispatch Notification e-mail.\u003c/li\u003e\n\u003cli\u003e(e) Once you have notified us that you are cancelling your order for goods, that you are requesting a refund and that you have returned the goods to us, we will refund you as soon as possible and in any event within fourteen (14) calendar days of:\u003c/li\u003e\n\u003cli\u003e(i) us receiving the goods;\u003c/li\u003e\n\u003cli\u003e(ii) (if earlier) the date you supply evidence of having sent the goods back to us; or\u003c/li\u003e\n\u003cli\u003e(iii) after the day on which, if no goods were supplied, we were notified of cancellation.\u003c/li\u003e\n\u003cli\u003e(f) If you do not return the goods delivered to you or do not pay the costs of returning the goods (save for those goods stated in Section 3.2.9(c)), we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Once you have notified us that you are cancelling your order for services (including digital content) and that you are requesting a refund, we will refund you as soon as possible and in any event within fourteen (14) calendar days after the day on which we are informed by you that you wish to cancel your order. We will refund you using the same means of payment as you used for the initial transaction unless you tell us otherwise. We will not impose any fee on you in respect of your refund.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e3.2.10\u003c/strong\u003e Gifts\n\u003cul\u003e\n\u003cli\u003e(a) Refunds for items bought as a gift will be credited to the original purchaser.\u003c/li\u003e\n\u003cli\u003e(b) If you are exchanging goods whereby the replacement goods cost less than the goods you have returned, you will be refunded the difference.\u003c/li\u003e\n\u003cli\u003e(c) When you are exchanging goods and the new purchase costs more than your original purchase, additional payment will be required. The additional payment of the remaining balance may either be included by you with the returned goods and new purchase details, or one of our operators will contact you on receipt of your return to obtain the payment balance.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003e4. BUYING GOODS AND SERVICES FROM A THIRD-PARTY VIA THE WEBSITE\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e4.1\u003c/strong\u003e Goods and services available through the Website may either be:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) provided by a third-party through a third-party website linked to or framed by the Website; or(b) provided by a third-party through a third-party website which includes us or our brands however the goods and/or services are provided by the third-party; or\u003c/li\u003e\n\u003cli\u003e(c) provided by us acting as agent for a third-party.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIMPORTANT\u003cbr /\u003e\nGoods and services sold by third parties may be the subject of advertorial features. From time to time we may publish reviews of the goods and services sold by third parties. You should be aware that reviews may be undertaken (i) as a result of our decision to sell such goods and services (ii) following receipt of a free product or service for review or (iii) as part of our participation in an affiliate advertising programme or campaign. For example, our linking with Amazon which earns us advertising revenue.\u003c/p\u003e\n\u003cp\u003eAdvertorial content, and any review of goods or services by us and which are sold by third parties is not intended to be, and should not be taken as, any form of promotion or endorsement or other representation of any kind by us.\u003c/p\u003e\n\u003cp\u003eAny purchasing decision you make based on an advertorial content or a review is entirely a matter for your individual judgement.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.2\u003c/strong\u003e In the circumstances described in Section 4.1 above (“Merchant Sales”), the legal contract for the goods and services provided will be made between you and the relevant third-party seller (“Merchant”) and the relevant Merchant’s terms and conditions will apply to the sale and supply of the goods and services (“Merchandise”) in addition to this Terms of Use. We do not control any matter relating to the promotion of the Merchandise, the Merchandise itself or its delivery by the Merchant. Accordingly, we cannot give any undertaking that the Merchandise you purchase from the Merchant through the Website will be of satisfactory quality and any such warranties are hereby disclaimed by us absolutely. However, this disclaimer by us, does not affect your statutory rights against the Merchant.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.2\u003c/strong\u003e Merchant Sales shall be subject to the following terms and condition (“Merchant Terms”):\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e4.2.1\u003c/strong\u003e When purchasing Merchandise, you acknowledge that:\n\u003cul\u003e\n\u003cli\u003e(a) the Merchant (and not us) is solely responsible for the fulfilment of orders for any Merchandise and for its quality, suitability and fitness for purpose;\u003c/li\u003e\n\u003cli\u003e(b) the selection of any Merchant or the purchase of any item of Merchandise from the information available on the Website or from the Merchant via the Merchant\u0026#8217;s website or otherwise, and/or recommendations made to you by such websites or otherwise, is solely your choice. Any disputes or questions relating to the Merchandise will be directed to the Merchant in question and you acknowledge that we will have no responsibility, obligations or liability in relation to the Merchandise;\u003c/li\u003e\n\u003cli\u003e(c) any Merchant\u0026#8217;s data protection practices may differ from those adhered to by us. We are not responsible for, and have no control over, any data that is submitted to, or collected by the Merchants; and\u003c/li\u003e\n\u003cli\u003e(d) we are not responsible or liable directly or indirectly for any charges or losses whatsoever and howsoever arising or resulting from your use of or reliance on any content, materials or Merchandise available through, on or from any Merchant or their websites.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4.3\u003c/strong\u003e You should carefully read the Merchant\u0026#8217;s own terms and conditions in addition to these Merchant Rules and this Terms of Use. It is important that you check the privacy policy, terms and conditions of use and content of any Merchant\u0026#8217;s website and any Merchant information accessible to you from the Website prior to purchasing any Merchandise.\u003c/p\u003e\n\u003ch2\u003e5. OWNERSHIP AND USAGE\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e5.1\u003c/strong\u003e The intellectual property rights in the Website and the Content, as well as trademarks, logos, service marks, trade names and trade dress appearing in them (collectively, “Marks”) are owned by us and/or our licensors. These are protected by copyright, trademark and other intellectual property laws and treaties around the world. All such rights are reserved. EXCEPT AS ALLOWED IN THIS TERMS OF USE, YOU MUST NOT USE THE WEBSITE, ANY CONTENT OR THE MARKS WITHOUT FIRST GETTING PERMISSION TO DO SO FROM US AND/OR OUR LICENSORS. It is important that you do this so that we (yes, that means you and us) don’t get in trouble unnecessarily.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.2\u003c/strong\u003e You may for your personal and non-commercial use:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) view the Website on your computer and other devices;\u003c/li\u003e\n\u003cli\u003e(b) print one copy of the Content;\u003c/li\u003e\n\u003cli\u003e(c) save a copy of the Content on your computer or other devices (but not on any server or device that is connected to a network); or\u003c/li\u003e\n\u003cli\u003e(d) share the Content as permitted in this Terms of Use;\u003c/li\u003e\n\u003cli\u003eSo, if you wish to use the Website or the Content (or any parts of them) for your business or other commercial purpose, you first need to get our permission and may have to pay a fee.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5.3\u003c/strong\u003e If you breach any of the terms in this Terms of Use, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed Content from the Website.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.4\u003c/strong\u003e You must not tinker with or harm the Website, the Content or the Marks. For example:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) don’t hack into, reverse engineer or impair the working of the Website;\u003c/li\u003e\n\u003cli\u003e(b) don’t help someone to use the Website when they are not allowed to (e.g. a child);\u003c/li\u003e\n\u003cli\u003e(c) don’t pretend to be us (e.g. copying the Website to create your own look-alike website);\u003c/li\u003e\n\u003cli\u003e(d) don’t try to get around our content security technology (software that stops others from copying the Content);\u003c/li\u003e\n\u003cli\u003e(e) don’t use the Website to break any laws;\u003c/li\u003e\n\u003cli\u003e(f) don’t modify the paper or digital copies of any Content you have printed off or copied in any way;\u003c/li\u003e\n\u003cli\u003e(g) don’t use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;\u003c/li\u003e\n\u003cli\u003e(h) don’t tell others or give them the impression that you own the Content;\u003c/li\u003e\n\u003cli\u003e(i) don’t sell the Content;\u003c/li\u003e\n\u003cli\u003e(j) don’t harvest metadata from the Content;\u003c/li\u003e\n\u003cli\u003e(k) don’t copy or change the Marks;\u003c/li\u003e\n\u003cli\u003e(l) don’t use the Marks without first getting permission from the rightful owner; or\u003c/li\u003e\n\u003cli\u003e(m) don’t set up a company or register a domain name that uses the words appearing in the Marks\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5.5\u003c/strong\u003e Sometimes you may come across Content that you find interesting. We have made it possible for you to easily share it with others, but we don’t pay for any sharing that you may choose to do.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.6\u003c/strong\u003e Content that you can share will have a “Share” button near to it with favicon buttons for you to email or post such Content to your social media platforms (such as Facebook, Twitter, etc) When you share Content on such social media platforms, their terms will also apply to you. Those terms will be different from these here. Take time to read through them to properly understand what you are getting into.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.7\u003c/strong\u003e When sharing Content, you should:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) use the favicon buttons in the Website to share;\u003c/li\u003e\n\u003cli\u003e(b) make sure the Content is displayed accurately; and\u003c/li\u003e\n\u003cli\u003e(c) include a credit of the source (if it does not already have one).\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5.8\u003c/strong\u003e You should not:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) be charging others to view the Content;\u003c/li\u003e\n\u003cli\u003e(b) use the Content in any way that may suggest you have any sort of business relationship with us or that we endorse you; or\u003c/li\u003e\n\u003cli\u003e(c) associate the Content with advertisements or sponsorships e.g. putting advertisements in them or near them.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003e6. CHANGES WE MAY MAKE\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e6.1\u003c/strong\u003e Do note that we may also from time to time make changes to the Website and the Content. For example, when we introduce a new feature, when we change how we provide a service to comply with a new legal requirement or when we correct a mistake in the Content etc.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e6.2\u003c/strong\u003e We can at any time suspend or terminate access to the Website or the Content for certain territories or for any period.\u003c/p\u003e\n\u003ch2\u003e7. REPORTING INFRINGEMENTS\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e7.1\u003c/strong\u003e If you believe that any Content infringes your or another person’s intellectual property rights, please email us at support-media@nmenetworks.com to report it.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e7.2\u003c/strong\u003e We appreciate your help in identifying and reporting infringements. We promise to investigate the matter, but we cannot guarantee that we will respond to your email or that we will take any action.\u003c/p\u003e\n\u003ch2\u003e8. THIRD-PARTY SITES\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e8.1\u003c/strong\u003e The Website provides you with access to sites, applications, or platforms which are owned or operated by third parties. We can’t and don’t control these third parties. Whenever you use any of these third-party sites, applications, or platforms, they will have their own terms of use and privacy policies. You should read through their terms of use and privacy policies to ensure that you agree with them.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e8.2\u003c/strong\u003e You agree that:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) we don’t endorse the third-party sites, applications, or platforms we link to, or the products, goods, services or content they provide;\u003c/li\u003e\n\u003cli\u003e(b) we’re not responsible for their products, goods, services or content, or liable for anything that happens to you if you use/buy them; and\u003c/li\u003e\n\u003cli\u003e(c) if you share something containing a link on the third-party site, application, or platform, we’re also not responsible for anything on that they link to.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003e9. DISCLAIMERS AND LIABILITY LIMITS\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e9.1\u003c/strong\u003e We take effort to make the Website and the Content interesting and informative for your reading pleasure. However, sometimes things may go wrong. We do not have any special relationship with you which puts a duty on us to act in your best interest. YOU USE THE WEBSITE AND THE CONTENT ENTIRELY AT YOUR OWN RISK.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e9.2\u003c/strong\u003e We (and our related companies and their respective directors, employees, representatives, successor and assigns) are only liable for your losses that are caused directly by our fraud, gross negligence or wilful default.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e9.3\u003c/strong\u003e We make no promises about the Website or the Content, including that:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) it is of satisfactory quality or suitable for your use;\u003c/li\u003e\n\u003cli\u003e(b) it is accurate, complete or adequate;\u003c/li\u003e\n\u003cli\u003e(c) it is secure, error-free or will always be available;\u003c/li\u003e\n\u003cli\u003e(d) it has no bugs, viruses or other malware;\u003c/li\u003e\n\u003cli\u003e(e) its defects will be corrected;\u003c/li\u003e\n\u003cli\u003e(f) it is lawful for you to use in your country; or\u003c/li\u003e\n\u003cli\u003e(g) your use does not infringe any third-party rights.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e9.4\u003c/strong\u003e We are not liable to you for anything that happens if:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e(a) if it is caused by any of the above matters that we did not promise;\u003c/li\u003e\n\u003cli\u003e(b) you rely on advice, data, commentary, opinions etc. in the Content;\u003c/li\u003e\n\u003cli\u003e(c) we change or remove any Content;\u003c/li\u003e\n\u003cli\u003e(d) we remove your ability to share Content;\u003c/li\u003e\n\u003cli\u003e(e) we remove third-party sites linked in the Website and you can’t access them anymore;\u003c/li\u003e\n\u003cli\u003e(f) the thing that happens to you couldn’t reasonably have been foreseen; or\u003c/li\u003e\n\u003cli\u003e(g) the thing that happens to you wouldn’t usually result from our actions.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e9.5\u003c/strong\u003e As far as allowed under law, we are also not liable for any indirect, incidental, special, consequential losses or punitive damages that you may suffer from using the Website or the Content.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e9.6\u003c/strong\u003e All the above applies to third-party sites that we link to as well.\u003c/p\u003e\n\u003ch2\u003e10. INDEMNITY\u003c/h2\u003e\n\u003cp\u003eYou agree to indemnify us for all losses and expenses (including reasonable lawyer’s fees) that we may incur from claims made against us that arise from your use of the Website and the Content, including your breach of any laws, other persons rights or the rules in this Terms of Use, and our enforcement of our rights under this Terms of Use.\u003c/p\u003e\n\u003ch2\u003e11. DATA PROCESSING\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e11.1\u003c/strong\u003e You should not submit any personal data to us without first reading our Privacy and Cookies Policy which explains how we process your personal data.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e11.2\u003c/strong\u003e Like most websites, we also use cookies to help us understand how people are using the Website. Our use of cookies, and how to disable cookies, is explained in our Privacy and Cookies Policy.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e11.3\u003c/strong\u003e By using the Website, you agree that we can process any personal data you provide to us in accordance with our Privacy and Cookies Policy. Do read them.\u003c/p\u003e\n\u003ch2\u003e12. IMPOSSIBILITY OF PERFORMANCE\u003c/h2\u003e\n\u003cp\u003eWe shall be relieved of the obligations to perform our obligations under this Terms of Use to the extent that the performance thereof is prevented by events or circumstances beyond our reasonable control including, but not limited to, acts of God, riots or civil disorder, fire, flood, lightning, industrial dispute, war or military operations, labour disturbance, inclement weather, disease outbreaks and any acts or omissions of government, persons or bodies beyond our reasonable control.\u003c/p\u003e\n\u003ch2\u003e13. GOVERNING LAW AND JURISDICTION\u003c/h2\u003e\n\u003cp\u003eThis Terms of Use shall be governed by and construed in accordance with the laws of England and Wales and without regard to its conflict of law provisions. Disputes arising in connection with this Terms of Use shall be in England and Wales.\u003c/p\u003e\n\u003ch2\u003e14. MISCELLANEOUS\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003e14.1\u003c/strong\u003e You may not assign, sub-license or otherwise transfer any of your rights or obligations under this Terms of Use. We may freely delegate and/or transfer our rights and obligations under this Terms of Use. This may occur, for example, when we hire others to help us run and operate the Website or when we reorganize or sell our business.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e14.2\u003c/strong\u003e If any provision of this Terms of Use is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e14.3\u003c/strong\u003e A person who is not a party to this Terms of Use shall have no right to enforce any terms or, to enjoy any benefit under this Terms of Use.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e14.4\u003c/strong\u003e This Terms of Use (which includes the \u003ca href=\"https://nmenetworks.com/policies/nme-networks-privacy-policy/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ePrivacy and Cookies Policy\u003c/a\u003e and any other terms that we may let you know about) is the entire agreement between you and us and replaces all previous terms. Any changes must be in writing.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e14.5\u003c/strong\u003e If you break any of the rules in this Terms of Use, even if we do not take action against you when we find out about it, we can always still take action at a later time.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e14.6\u003c/strong\u003e Headings are used to make it easy for us to refer to things. 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