Impersonating spam email | Springer Nature | Info

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class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-3 item-3-18"><div> <div class="core"> <a href="/gp/open-science" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Open science - /gp/open-science">Open science</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12211732" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-4 item-4-18"><div> <div class="core"> <a href="/gp/authors" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Authors - /gp/authors">Authors</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12147358" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-5 item-5-18"><div> <div class="core"> <a href="/gp/editors" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Editors - /gp/editors">Editors</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12147374" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-6 item-6-18"><div> <div class="core"> <a href="/gp/reviewers" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Peer Reviewers - /gp/reviewers">Peer Reviewers</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c15128638" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-7 item-7-18"><div> <div class="core"> <a href="/gp/policies" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Policies - /gp/policies">Policies</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12211730" class="teaser-navigation-full--style-theme-orange teaser teaser-navigation-full item-8 item-8-18"><div> <div class="core"> <a href="/gp/librarians" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Librarians - /gp/librarians">Librarians</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c19250658" class="teaser-navigation-full--style-theme-green teaser teaser-navigation-full item-9 item-9-18"><div> <div class="core"> <a href="/gp/booksellers" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Booksellers - /gp/booksellers">Booksellers</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12147376" class="teaser-navigation-full--style-theme-lilac teaser teaser-navigation-full item-10 item-10-18"><div> <div class="core"> <a href="/gp/societies" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Societies - /gp/societies">Societies</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12147382" class="teaser-navigation-full--style-theme-lime teaser teaser-navigation-full item-11 item-11-18"><div> <div class="core"> <a href="/gp/partners" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Partners - /gp/partners">Partners</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12147378" class="teaser-navigation-full--style-theme-neutral teaser teaser-navigation-full item-12 item-12-18"><div> <div class="core"> <a href="/gp/shop" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Shop - /gp/shop">Shop</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12279240" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-13 item-13-18"><div> <div class="core"> <a href="/gp/advancing-discovery" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - What we do - /gp/advancing-discovery">What we do</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12147360" class="teaser-navigation-full--style-theme-neutral teaser teaser-navigation-full item-14 item-14-18"><div> <div class="core"> <a href="/gp/contact" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Contact - /gp/contact">Contact</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c27718490" class="teaser teaser-navigation-full item-15 item-15-18"><div> <div class="core"> <div class="richtext richtext-default"><p>-------</p></div> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c12270944" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-16 item-16-18"><div> <div class="core"> <a href="/gp/group" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Corporate Site ↗ - /gp/group">Corporate Site ↗</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c27718494" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-17 item-17-18"><div> <div class="core"> <a href="/gp/group/media" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Media Centre ↗ - /gp/group/media">Media Centre ↗</a> </div> </div></div></li><li class="collection-navigation-header-level-3--listwrap" id=""><div id="c14237826" class="teaser-navigation-full--style-theme-blue teaser teaser-navigation-full item-18 item-18-18 last-item end"><div> <div class="core"> <a href="/gp/group/careers" class="link" data-track="click" data-track-label="/gp/info/impersonating-spam-email" data-track-category="sn:content-page-mainnav" data-track-component="teaser-navigation-full - Careers ↗ - /gp/group/careers">Careers ↗</a> </div> </div></div></li></ul> </div> </div></div></li></ul> </div> </div> </div></div></li></ul> </div> </div></div> </div> </div> </div></div></div> </div></div><div id="c-row-2" class="collection collection-page-grid-row item-2 item-2-3"><div> <div class="core"><div id="cmain" class="has-no-image collection collection-page-grid-placement item-1 item-1-1 last-item end"><div> <div class="core"> <div style="data-background-image:url("https://media.springernature.com/full/springer-cms/rest/v1/content/15146526/data/v2");background-color:#0070a8;" id="c16740952" class="has-background-image has-background-color has-no-icon teaser teaser-stage-2 item-1 item-1-6 odd-item section even-item-custom"><div> <div class="row row-block-grid"><div class="column"><div class="core"> <div class="row"> <div class="column small-12 large-8"> <div data-mh="16740952" class="text-group"> <div> <h1 class="headline stage-headline-style-default">Reporting a Phishing or Spoofed Email</h1> </div> <div class="richtext richtext-default"><p>Taking the security of our systems seriously<br /></p></div> </div> </div> </div> </div></div></div> </div></div><div id="c16740958" class="has-no-image collection collection-general-grid item-2 item-2-6 even-item section odd-item-custom"><div> <div class="row row-block-grid"><div class="column"><div data-setting-grid-columns-large="50" data-setting-grid-columns-small="100" data-setting-grid-columns-medium="100" class="core"> <div class="row row-block-grid small-up-1 medium-up-1 large-up-2"><div class="column" id="-"><div id="c16740954" class="article article-default item-1 item-1-2"><div> <div class="core"> <div class=""> <div class="richtext richtext-default"><p class="intro--paragraph">If you suspect that you have received a Phishing or Spoofed Email, please report this to us.<br /></p><h4>Please do the following:<br /></h4><ul><li>Save the email in msg or eml format (whichever method is supported by your email client)</li><li>Send it as an attachment to cybersecurity(AT)springernature(DOT)com</li></ul></div> </div> </div> </div></div></div><div class="column" id=""><div id="c16740968" class="has-no-image collection collection-general-grid item-2 item-2-2 last-item end"><div> <div class="core"> <div class="row row-block-grid small-up-1 medium-up-2 large-up-2"><div class="column" id=""><div id="c16758224" class="teaser teaser-default item-1 item-1-2" data-mh="16740968"><div> <div class="core"> <a href="/gp/info/disclosure" title="Responsible Disclosure" data-track="click" data-track-category="sn:content-page-main-content" data-track-component="teaser-default - Responsible Disclosure process - /gp/info/disclosure" data-track-label="/gp/info/impersonating-spam-email" class="teaser-default__link"> <div class="text-group"> <h2 class="headline">Responsible Disclosure process</h2> <div class="richtext richtext-default"><p>If believe you have found a security issue within any of our services, go here.</p></div> <span class="teaser-default__arrow-icon"></span> </div> </a> </div> </div></div></div><div class="column" id=""><div id="c16741026" class="teaser teaser-default item-2 item-2-2 last-item end" data-mh="16740968"><div> <div class="core"> <a href="/gp/group-old" title="Group" data-track="click" data-track-category="sn:content-page-main-content" data-track-component="teaser-default - Our brands - /gp/group-old" data-track-label="/gp/info/impersonating-spam-email" class="teaser-default__link"> <div class="text-group"> <h2 class="headline">Our brands</h2> <div class="richtext richtext-default"><p>A list of our brands can be found here; we will only send emails from these domains.</p></div> <span class="teaser-default__arrow-icon"></span> </div> </a> </div> </div></div></div></div> </div> </div></div></div></div> </div></div></div> </div></div><div id="c16740974" class="article article-default item-3 item-3-6 odd-item section even-item-custom"><div> <div class="row row-block-grid"><div class="column"><div class="core"> <div class=""> <div class="richtext richtext-default"><h4>Examples of what to look out for if you suspect a Spoofed or Phishing email are:</h4><table class=""><tbody><tr><td><ul><li>It is unexpected and/or you do not know the sender.</li><li>A promise of a big lottery win / green card / free high-valued subscription.</li><li>It demands an urgent response, for example; "You have two weeks to contact us to receive the inheritance of a long lost relative”.</li><li>Requests for your username and/or password, or other personal information. Personal information includes things like: your National Insurance number, your credit card number, PIN, or credit card security number, or your security question answer; we will never ask for personal information to be supplied by email.</li><li>An order confirmation for an item you didn't purchase or an attachment to what looks like an order confirmation.</li><li>Requests to update payment information through a link in the email. Emails from us will never request you to update payment information via a link.</li></ul></td><td><ul><li>Attachments or prompts to install software on your computer.</li><li>Typos or grammatical errors. Be on the lookout for poor grammar or typos. Many phishing emails are translated from other languages or are sent without being proof-read. 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