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Reparaci贸n de Apple y comprobaci贸n de estado de la reparaci贸n - Soporte de Apple

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globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/es/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 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globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/es/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 .434.352.704 1.096.885l.973.235c1.189.287 1.763.802 1.763 1.711 0 1.13-1.095 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8.455h1.107l.85-2.42h3.363l.85 2.42h1.107zm14.868 4.5h-1.864v-3.562h1.864c1.224 0 1.898.639 1.898 1.799 0 1.119-.697 1.763-1.898 1.763zm.275-4.5h-3.193v8.455h1.054v-3.017h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.612-1.107-2.737-2.707-2.737z"></path></svg></span><span class="globalnav-link-text">AirPods</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - tv-home" class=" globalnav-item globalnav-item-tv-home globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/es/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv &amp; home" data-analytics-element-engagement="hover - tv &amp; home" aria-label="TV y聽Casa" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg 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class="globalnav-link-text">Entretenimiento</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/es/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Accesorios" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 61 44" width="61" xmlns="http://www.w3.org/2000/svg"><path d="m5.7388 23.5801h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1171 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class="globalnav-link-text">Accesorios</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/es-es/" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Soporte" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 44 44" width="44" xmlns="http://www.w3.org/2000/svg"><path d="m1.3402 23.791c.1289.8848.9727 1.4473 2.1738 1.4473 1.1367 0 1.9746-.6152 1.9746-1.4531 0-.7207-.5273-1.1777-1.6934-1.4707l-1.084-.2812c-1.5293-.3867-2.1914-1.0781-2.1914-2.2793 0-1.4355 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1.8574z"></path></svg></span><span class="globalnav-link-text">Soporte</span></span></a></li></ul></div></div></div></li><li data-topnav-flyout-label="Buscar en apple.com" data-analytics-title="open - search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="/kb/index?page=search&locale=es_ES" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Buscar en apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Buscar en apple.com" aria-label="Buscar en apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Borrar b煤squeda" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path></svg></span><span class="globalnav-image-compact"><svg height="16" viewBox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 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data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag analytics-exitlink"><span class="globalnav-image-regular"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 1.8652h-4.4444a2.3169 2.3169 0 0 1 2.2222-1.8652zm5.37 11.6969a1.0182 1.0182 0 0 1 -1.0166 1.0171h-8.7069a1.0182 1.0182 0 0 1 -1.0165-1.0171v-7.7155a1.0178 1.0178 0 0 1 1.0166-1.0166h8.707a1.0178 1.0178 0 0 1 1.0164 1.0166z"></path></svg></span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m13.4575 16.9268h-1.1353a3.8394 3.8394 0 0 0 -7.6444 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Independientemente de la opci贸n que elijas, tu producto volver谩 a funcionar exactamente como deber铆a.</p></div> </div> </div> <div class="as-content-block " > <div class="row justify-content-spacebetween medium-justify-content-center small-justify-content-center as-contentblock--3up"> <div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_content/content-block-sm-send-product_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Send your product to Apple">Env铆a tu producto a Apple</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Cont谩ctanos en l铆nea o por tel茅fono y organizaremos el env铆o de tu producto a un centro de reparaciones de Apple; todo seg煤n tu agenda y sin cita previa. Este servicio se encuentra disponible para la mayor铆a de los productos Apple.</p></div></div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_content/content-block-sm-service-providers_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Find an Apple Authorized Service Provider">Encuentra un proveedor de servicios autorizado Apple</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Nuestra red de proveedores de servicios autorizados Apple cuenta con c茅ntricas ubicaciones que ofrecen reparaciones certificadas por Apple.&nbsp;</p></div></div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_content/content-block-sm-genius_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Visit a Genius at an Apple Store">Visita a un Genius en un Apple聽Store</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Adem谩s de comprar, tambi茅n puedes aprender en una tienda&nbsp;Apple&nbsp;Store. Inicia una solicitud de reparaci贸n para hacer una reserva con un Genius para que te ayude con una reparaci贸n de hardware.</p></div></div> </div></div> </div> <div class="as-richtext-wrapper as-richtext-base "> <div class="row justify-content-center"> <div class="column large-10 medium-12 small-12 as-richtext "> <p class="as-center">Obt茅n m谩s informaci贸n acerca de la <a href="https://checkcoverage.apple.com/es/es/">garant铆a limitada de Apple o el estado de la cobertura de un producto AppleCare</a> y sobre c贸mo <a href="/es-es/repair-products">obtener informaci贸n sobre el servicio y la reparaci贸n de un determinado producto Apple</a>.</p> <p>聽</p> </div> </div> </div> <div class=" as-simple-link-wrapper as-center"> <div class="row justify-content-center"> <a class="as-simple-link-button button typography-body" data-analytics-event="link.component_click" data-analytics-link-component_name="Start a repair" data-analytics-link-url="https://getsupport.apple.com/products?caller=arp" href="https://getsupport.apple.com/products?caller=arp"><span class="icon-copy" aria-label="Inicia una reparaci贸n">Inicia una reparaci贸n</span></a></div> </div> <div class=" as-simple-link-wrapper as-center"> <div class="row justify-content-center"> <a class="as-simple-link icon-wrapper typography-body" data-analytics-event="link.component_click" data-analytics-link-component_name="Track the status of an existing repair" data-analytics-link-url="/es-es/my-support" href="/es-es/my-support"><span class="icon-copy" aria-label="Hacer un seguimiento de una reparaci贸n actual">Hacer un seguimiento de una reparaci贸n actual</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></div> </div> <div class="as-section-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-section-title__heading typography-headline-reduced">Otras opciones de reparaci贸n</h2></div> </div> </div> <div class="as-richtext-wrapper as-richtext-base "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <h4>Proveedores de reparaciones independientes</h4> <p>Los Proveedores de reparaciones independientes tienen acceso a los recursos de reparaci贸n y las piezas originales de Apple. No realizan reparaciones cubiertas por la garant铆a de Apple o los planes de AppleCare,* pero pueden ofrecer su propia garant铆a de reparaci贸n. Puedes comprobar si un proveedor es un <a href="/es-es/repair/verify-repair-provider">Proveedor de reparaciones independiente o un Proveedor de servicios autorizado Apple</a>.</p> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <h4>Reparaci贸n de autoservicio</h4> <p>La reparaci贸n de autoservicio est谩 destinada a personas con los conocimientos y la experiencia necesarios para reparar dispositivos electr贸nicos. Si tienes experiencia con las complejidades de la reparaci贸n de dispositivos electr贸nicos, la reparaci贸n de autoservicio te proporciona acceso a las piezas originales, las herramientas y los manuales de reparaciones de Apple que necesitas para realizar tu propia reparaci贸n fuera de garant铆a.* Para obtener m谩s informaci贸n, visita la p谩gina <a href="/es-es/self-service-repair">Reparaci贸n de autoservicio</a>.</p> </div> </div> </div> <div class="as-richtext-wrapper as-richtext-reduced "> <div class="row justify-content-start"> <div class="column large-10 medium-12 small-12 as-richtext "> <p><span class="sosumi">*A menos que lo exija la ley, las reparaciones realizadas por Independent Repair Provider no cuentan con el respaldo de Apple. La Garant铆a limitada de Apple o los planes de AppleCare no cubren los da帽os en un dispositivo producidos por un proveedor de reparaciones no autorizado por Apple.</span></p> </div> </div> </div> </div> <footer id="ac-globalfooter" class="no-js" lang="es-ES" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple Footer</h2> <nav class="ac-gf-breadcrumbs" aria-label="Breadcrumbs" role="navigation"> <a href="https://www.apple.com/es/" class="home ac-gf-breadcrumbs-home analytics-exitlink"> <span class="ac-gf-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="ac-gf-breadcrumbs-home-label">Apple</span> <span class="ac-gf-breadcrumbs-home-chevron"></span> <span class="ac-gf-breadcrumbs-home-mask"></span> </a> <div class="ac-gf-breadcrumbs-path"> <ol class="ac-gf-breadcrumbs-list" vocab="http://schema.org/" typeof="BreadcrumbList"> <li class="ac-gf-breadcrumbs-item" 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