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aria-hidden="false" aria-describedby="postFooterSocialMenu" aria-labelledby="postFooterSocialMenu"><div><div class="bm" aria-hidden="false"><button aria-controls="postFooterSocialMenu" aria-expanded="false" aria-label="Share Post" data-testid="headerSocialShareButton" class="af fk ah ai aj ak al md an ao ap ex me mf lt mg mh mi mj mk s ml mm mn mo mp mq mr u ms mt mu"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><path fill="currentColor" fill-rule="evenodd" d="M15.218 4.931a.4.4 0 0 1-.118.132l.012.006a.45.45 0 0 1-.292.074.5.5 0 0 1-.3-.13l-2.02-2.02v7.07c0 .28-.23.5-.5.5s-.5-.22-.5-.5v-7.04l-2 2a.45.45 0 0 1-.57.04h-.02a.4.4 0 0 1-.16-.3.4.4 0 0 1 .1-.32l2.8-2.8a.5.5 0 0 1 .7 0l2.8 2.79a.42.42 0 0 1 .068.498m-.106.138.008.004v-.01zM16 7.063h1.5a2 2 0 0 1 2 2v10a2 2 0 0 1-2 2h-11c-1.1 0-2-.9-2-2v-10a2 2 0 0 1 2-2H8a.5.5 0 0 1 .35.15.5.5 0 0 1 .15.35.5.5 0 0 1-.15.35.5.5 0 0 1-.35.15H6.4c-.5 0-.9.4-.9.9v10.2a.9.9 0 0 0 .9.9h11.2c.5 0 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Coursera learners challenge themselves to master new concepts and demonstrate skill development by tackling lectures, readings, exams, and assignments. The majority of online learners traverse these learning journeys without in-person guidance or support, and for many the challenges prove substantial. In studying online course dropouts, we found two major categories.</p><figure class="nw nx ny nz oa ob nt nu paragraph-image"><div role="button" tabindex="0" class="oc od fj oe bh of"><div class="nt nu nv"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/0*p9pcZql_gEwnoxVO 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/0*p9pcZql_gEwnoxVO 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/0*p9pcZql_gEwnoxVO 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/0*p9pcZql_gEwnoxVO 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/0*p9pcZql_gEwnoxVO 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/0*p9pcZql_gEwnoxVO 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/0*p9pcZql_gEwnoxVO 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/0*p9pcZql_gEwnoxVO 640w, https://miro.medium.com/v2/resize:fit:720/0*p9pcZql_gEwnoxVO 720w, https://miro.medium.com/v2/resize:fit:750/0*p9pcZql_gEwnoxVO 750w, https://miro.medium.com/v2/resize:fit:786/0*p9pcZql_gEwnoxVO 786w, https://miro.medium.com/v2/resize:fit:828/0*p9pcZql_gEwnoxVO 828w, https://miro.medium.com/v2/resize:fit:1100/0*p9pcZql_gEwnoxVO 1100w, https://miro.medium.com/v2/resize:fit:1400/0*p9pcZql_gEwnoxVO 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh mc og c" width="700" height="270" loading="eager" role="presentation"/></picture></div></div></figure><p id="4ba0" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">The blue circle above highlights dropouts resulting from a <em class="oh">specific pain point</em> in the course (in this case, a programming assignment in the second week). This one assignment is responsible for about 30% of all dropouts for this course. In the classroom setting, an instructor might observe that a student is unprepared for or intimidated by an upcoming assignment and provide them with an additional study guide or a warning to allot some extra time.</p><p id="fa66" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">Separately, the orange circle highlights dropouts who are a bit more idiosyncratic. These are learners feeling the toll of moving though long learning journeys with only self-motivation to push them forward. In-person teachers might reinvigorate their students by framing the context of their progress and highlighting especially important concepts to break up the malaise.</p><p id="833c" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">How can these proven coaching philosophies be scaled to the tens of millions of online learners on Coursera?</p><p id="6ae4" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">The scale created by the online learning medium creates not just a set of challenges but also a set of opportunities to solve these challenges through data. For example, historical data can quickly reveal the most important opportunities for support and coaching, and automate many of the best practices of in-person instructors.</p><p id="652a" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">To unlock this value for learners we’ve launched a simple in-course help feature that delivers pop-up messages to learners as they move through course material.</p><figure class="nw nx ny nz oa ob nt nu paragraph-image"><div role="button" tabindex="0" class="oc od fj oe bh of"><div class="nt nu oi"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/0*hzIA_3RKIuvR68Dt 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/0*hzIA_3RKIuvR68Dt 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/0*hzIA_3RKIuvR68Dt 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/0*hzIA_3RKIuvR68Dt 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/0*hzIA_3RKIuvR68Dt 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/0*hzIA_3RKIuvR68Dt 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/0*hzIA_3RKIuvR68Dt 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/0*hzIA_3RKIuvR68Dt 640w, https://miro.medium.com/v2/resize:fit:720/0*hzIA_3RKIuvR68Dt 720w, https://miro.medium.com/v2/resize:fit:750/0*hzIA_3RKIuvR68Dt 750w, https://miro.medium.com/v2/resize:fit:786/0*hzIA_3RKIuvR68Dt 786w, https://miro.medium.com/v2/resize:fit:828/0*hzIA_3RKIuvR68Dt 828w, https://miro.medium.com/v2/resize:fit:1100/0*hzIA_3RKIuvR68Dt 1100w, https://miro.medium.com/v2/resize:fit:1400/0*hzIA_3RKIuvR68Dt 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh mc og c" width="700" height="438" loading="lazy" role="presentation"/></picture></div></div></figure><p id="93d8" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">Hooking up the front end shown above with machine learning models on the back end, we leverage data from more than 100 million historical course enrollments to provide behavioral and pedagogical nudges that help learners succeed. Here are a few examples:</p><ol class=""><li id="b42b" class="mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns oj ok ol bk"><strong class="mx gv">Behavioral interventions around a course pain-point</strong></li></ol><p id="9b3c" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">Our algorithms predict key drop-off points and mentally prepare learners for the challenge by encouraging a <a class="af om" href="https://www.interventioncentral.org/student_motivation_growth_mindset" rel="noopener ugc nofollow" target="_blank">growth mindset</a> and citing the success of peers as social proof.</p><figure class="nw nx ny nz oa ob nt nu paragraph-image"><div role="button" tabindex="0" class="oc od fj oe bh of"><div class="nt nu on"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*tE1GhsSXL8ySO6D5FGvxeA.png 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*tE1GhsSXL8ySO6D5FGvxeA.png 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*tE1GhsSXL8ySO6D5FGvxeA.png 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*tE1GhsSXL8ySO6D5FGvxeA.png 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*tE1GhsSXL8ySO6D5FGvxeA.png 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*tE1GhsSXL8ySO6D5FGvxeA.png 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*tE1GhsSXL8ySO6D5FGvxeA.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*tE1GhsSXL8ySO6D5FGvxeA.png 640w, https://miro.medium.com/v2/resize:fit:720/1*tE1GhsSXL8ySO6D5FGvxeA.png 720w, https://miro.medium.com/v2/resize:fit:750/1*tE1GhsSXL8ySO6D5FGvxeA.png 750w, https://miro.medium.com/v2/resize:fit:786/1*tE1GhsSXL8ySO6D5FGvxeA.png 786w, https://miro.medium.com/v2/resize:fit:828/1*tE1GhsSXL8ySO6D5FGvxeA.png 828w, https://miro.medium.com/v2/resize:fit:1100/1*tE1GhsSXL8ySO6D5FGvxeA.png 1100w, https://miro.medium.com/v2/resize:fit:1400/1*tE1GhsSXL8ySO6D5FGvxeA.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh mc og c" width="700" height="291" loading="lazy" role="presentation"/></picture></div></div></figure><p id="353e" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk"><strong class="mx gv">2. Additional context to focus learner attention</strong></p><p id="8b60" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">We also leverage historical learner activity to surface the most essential concepts to new learners as they work through a course.</p><figure class="nw nx ny nz oa ob nt nu paragraph-image"><div role="button" tabindex="0" class="oc od fj oe bh of"><div class="nt nu oo"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*ieOq2Qx2d5mmWcbCQJIKKw.png 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*ieOq2Qx2d5mmWcbCQJIKKw.png 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*ieOq2Qx2d5mmWcbCQJIKKw.png 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*ieOq2Qx2d5mmWcbCQJIKKw.png 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*ieOq2Qx2d5mmWcbCQJIKKw.png 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*ieOq2Qx2d5mmWcbCQJIKKw.png 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*ieOq2Qx2d5mmWcbCQJIKKw.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*ieOq2Qx2d5mmWcbCQJIKKw.png 640w, https://miro.medium.com/v2/resize:fit:720/1*ieOq2Qx2d5mmWcbCQJIKKw.png 720w, https://miro.medium.com/v2/resize:fit:750/1*ieOq2Qx2d5mmWcbCQJIKKw.png 750w, https://miro.medium.com/v2/resize:fit:786/1*ieOq2Qx2d5mmWcbCQJIKKw.png 786w, https://miro.medium.com/v2/resize:fit:828/1*ieOq2Qx2d5mmWcbCQJIKKw.png 828w, https://miro.medium.com/v2/resize:fit:1100/1*ieOq2Qx2d5mmWcbCQJIKKw.png 1100w, https://miro.medium.com/v2/resize:fit:1400/1*ieOq2Qx2d5mmWcbCQJIKKw.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh mc og c" width="700" height="297" loading="lazy" role="presentation"/></picture></div></div></figure><p id="c38c" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk"><strong class="mx gv">3. Framing learner expectations</strong></p><p id="d6f3" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">We set accurate expectations for learners at opportune moments based on the observed behavior of past learners like them, and encourage learners to plan ahead appropriately.</p><figure class="nw nx ny nz oa ob nt nu paragraph-image"><div role="button" tabindex="0" class="oc od fj oe bh of"><div class="nt nu op"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*FB8jvlUaEA2EAdADaNjGIQ.png 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*FB8jvlUaEA2EAdADaNjGIQ.png 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*FB8jvlUaEA2EAdADaNjGIQ.png 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*FB8jvlUaEA2EAdADaNjGIQ.png 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*FB8jvlUaEA2EAdADaNjGIQ.png 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*FB8jvlUaEA2EAdADaNjGIQ.png 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*FB8jvlUaEA2EAdADaNjGIQ.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*FB8jvlUaEA2EAdADaNjGIQ.png 640w, https://miro.medium.com/v2/resize:fit:720/1*FB8jvlUaEA2EAdADaNjGIQ.png 720w, https://miro.medium.com/v2/resize:fit:750/1*FB8jvlUaEA2EAdADaNjGIQ.png 750w, https://miro.medium.com/v2/resize:fit:786/1*FB8jvlUaEA2EAdADaNjGIQ.png 786w, https://miro.medium.com/v2/resize:fit:828/1*FB8jvlUaEA2EAdADaNjGIQ.png 828w, https://miro.medium.com/v2/resize:fit:1100/1*FB8jvlUaEA2EAdADaNjGIQ.png 1100w, https://miro.medium.com/v2/resize:fit:1400/1*FB8jvlUaEA2EAdADaNjGIQ.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh mc og c" width="700" height="310" loading="lazy" role="presentation"/></picture></div></div></figure></div></div></div><div class="ab cb oq or os ot" role="separator"><span class="ou by bm ov ow ox"></span><span class="ou by bm ov ow ox"></span><span class="ou by bm ov ow"></span></div><div class="gn go gp gq gr"><div class="ab cb"><div class="ci bh fz ga gb gc"><p id="01c9" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">Each of these interventions mirrors some of the best of on-campus pedagogy and instruction strategy, and <em class="oh">each</em> increases the number of course items learners complete by more than 2%.</p><p id="3602" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">And that’s only the tip of the iceberg: Rich streams of learning data in the online context allow Coursera to go further than an in-person instructor can.</p><p id="5c4e" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">One example is providing hyper-targeted pedagogical support for learners who are struggling with a quiz or assignment. Based on the activity patterns of all prior learners, our algorithms recommend the best review material for that specific learner’s challenge. That means learners no longer have to flip through textbooks or furiously Google to find the answers they need — and they successfully pass the assignment at a 4% higher rate.</p><figure class="nw nx ny nz oa ob nt nu paragraph-image"><div role="button" tabindex="0" class="oc od fj oe bh of"><div class="nt nu oy"><picture><source srcSet="https://miro.medium.com/v2/resize:fit:640/format:webp/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 640w, https://miro.medium.com/v2/resize:fit:720/format:webp/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 720w, https://miro.medium.com/v2/resize:fit:750/format:webp/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 750w, https://miro.medium.com/v2/resize:fit:786/format:webp/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 786w, https://miro.medium.com/v2/resize:fit:828/format:webp/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 828w, https://miro.medium.com/v2/resize:fit:1100/format:webp/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 1100w, https://miro.medium.com/v2/resize:fit:1400/format:webp/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px" type="image/webp"/><source data-testid="og" srcSet="https://miro.medium.com/v2/resize:fit:640/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 640w, https://miro.medium.com/v2/resize:fit:720/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 720w, https://miro.medium.com/v2/resize:fit:750/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 750w, https://miro.medium.com/v2/resize:fit:786/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 786w, https://miro.medium.com/v2/resize:fit:828/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 828w, https://miro.medium.com/v2/resize:fit:1100/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 1100w, https://miro.medium.com/v2/resize:fit:1400/1*iJVEVwc4TJ9Hw_PyFfE8Cg.png 1400w" sizes="(min-resolution: 4dppx) and (max-width: 700px) 50vw, (-webkit-min-device-pixel-ratio: 4) and (max-width: 700px) 50vw, (min-resolution: 3dppx) and (max-width: 700px) 67vw, (-webkit-min-device-pixel-ratio: 3) and (max-width: 700px) 65vw, (min-resolution: 2.5dppx) and (max-width: 700px) 80vw, (-webkit-min-device-pixel-ratio: 2.5) and (max-width: 700px) 80vw, (min-resolution: 2dppx) and (max-width: 700px) 100vw, (-webkit-min-device-pixel-ratio: 2) and (max-width: 700px) 100vw, 700px"/><img alt="" class="bh mc og c" width="700" height="277" loading="eager" role="presentation"/></picture></div></div></figure><p id="84ad" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk">By using data to enrich teaching and learning, Coursera ensures that learners’ course experiences are continually improving. And, as each of our 33 million learners engages with the platform, his or her behavior further informs the models — and future learners reap the rewards.</p></div></div></div><div class="ab cb oq or os ot" role="separator"><span class="ou by bm ov ow ox"></span><span class="ou by bm ov ow ox"></span><span class="ou by bm ov ow"></span></div><div class="gn go gp gq gr"><div class="ab cb"><div class="ci bh fz ga gb gc"><p id="57d2" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk"><em class="oh">A huge thank you goes out to the engineers who made this innovation in online learning possible: </em><a class="af om" href="https://www.linkedin.com/in/cl587/" rel="noopener ugc nofollow" target="_blank"><em class="oh">Chris Liu</em></a><em class="oh">, </em><a class="af om" href="https://www.linkedin.com/in/billy-kirk-4a6a7135/" rel="noopener ugc nofollow" target="_blank"><em class="oh">Billy Kirk</em></a><em class="oh">, and </em><a class="af om" href="https://www.linkedin.com/in/ahujaankit/" rel="noopener ugc nofollow" target="_blank"><em class="oh">Ankit Ahuja</em></a><em class="oh"> for their efforts to build and support this product as it continues to develop.</em></p><p id="cec6" class="pw-post-body-paragraph mv mw gu mx b my mz na nb nc nd ne nf ng nh ni nj nk nl nm nn no np nq nr ns gn bk"><em class="oh">Interested in applying data science to education? </em><a class="af om" href="https://about.coursera.org/careers/careers/opportunities/data-science/" rel="noopener ugc nofollow" target="_blank"><em class="oh">Coursera is hiring</em></a><em class="oh">!</em></p></div></div></div></div></section></div></div></article></div><div class="ab cb"><div class="ci bh fz ga gb gc"><div class="oz pa ab ja"><div class="pb ab"><a class="pc ay am ao" rel="noopener follow" href="/tag/education?source=post_page-----2a475bf3bc2c---------------------------------------"><div class="pd fj cx pe ge pf pg bf b bg z bk 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