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data-filter=".filter-help-desk-software-articles" href="#">Help Desk Software Articles </a></li></ul><div class="row"><div class="list-unstyled isotope no-transition "><div class="post-item infinite-item col-md-4 filter-help-desk-software-articles"><div class="grid-post swatch-white-red"><article id="post-9788" class="post-showinfo post-9788 post type-post status-publish format-standard hentry category-help-desk-software-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/guide-to-the-best-help-desk-software-2024.html" title="Permalink to Guide to the Best Help Desk Software 2024" rel="bookmark"> Guide to the Best Help Desk Software 2024 </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> December 25, 2023 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-8226 size-full" title="Leading Service Desk Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/03/top-help-desk-software.jpg" alt="Best Help Desk Software 2024" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/03/top-help-desk-software.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2019/03/top-help-desk-software-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2019/03/top-help-desk-software-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Your customers drive your business. If they are not happy, you will know, because negative words spread fast and begin to affect your reputation, and, eventually your revenues. Studies indicate that over <a href="https://www.123formbuilder.com/blog/customer-service-statistics" target="_blank" rel="noopener noreferrer nofollow">80% of customers</a> make a purchase based on the quality of customer service.</p> <a href="https://www.visionhelpdesk.com/guide-to-the-best-help-desk-software-2024.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/help-desk-software-articles" rel="tag">Help Desk Software Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">Guide to the Best Help Desk Software 2024</span><time class="entry-date updated" datetime="2023-12-25T09:46:14+00:00">12.25.2023</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-help-desk-software-articles"><div class="grid-post swatch-white-red"><article id="post-9123" class="post-showinfo post-9123 post type-post status-publish format-standard hentry category-help-desk-software-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/automate-your-services-with-information-technology-it-help-desk-software.html" title="Permalink to Automate Your Services With Information Technology IT Help Desk Software" rel="bookmark"> Automate Your Services With Information Technology IT Help Desk Software </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> November 2, 2021 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-8163 size-full" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk.jpg" alt="IT Help Desk Software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>IT Help Desk Software has existed in service provision since the emergence of call centers. It serves quickly by allowing you to reach out to a company, and you’ll get the problem solved.</p> <a href="https://www.visionhelpdesk.com/automate-your-services-with-information-technology-it-help-desk-software.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/help-desk-software-articles" rel="tag">Help Desk Software Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/automate-your-services-with-information-technology-it-help-desk-software.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">Automate Your Services With Information Technology IT Help Desk Software</span><time class="entry-date updated" datetime="2021-11-02T13:20:38+00:00">11.02.2021</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-help-desk-software-articles"><div class="grid-post swatch-white-red"><article id="post-9069" class="post-showinfo post-9069 post type-post status-publish format-standard hentry category-help-desk-software-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/multi-company-help-desk-software-what-is-it-and-its-benefits.html" title="Permalink to Multi-Company Help Desk Software: What Is It and Its Benefits?" rel="bookmark"> Multi-Company Help Desk Software: What Is It and Its Benefits? </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> August 9, 2021 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-7111 size-full" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/07/customer-support-helpdesk.jpg" alt="Multi Company Help Desk Software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/07/customer-support-helpdesk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2018/07/customer-support-helpdesk-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2018/07/customer-support-helpdesk-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Organizing and tracking customer requests is a headache for most business owners. This becomes even harder when you are managing different online stores or brands.</p> <a href="https://www.visionhelpdesk.com/multi-company-help-desk-software-what-is-it-and-its-benefits.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/help-desk-software-articles" rel="tag">Help Desk Software Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/multi-company-help-desk-software-what-is-it-and-its-benefits.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">Multi-Company Help Desk Software: What Is It and Its Benefits?</span><time class="entry-date updated" datetime="2021-08-09T14:53:58+00:00">08.09.2021</time></span></article></div></div></div></div></div></div></div></section><section class="section swatch-red-white section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><h2 class="headline super hairline" style="text-align: center;">Service Desk Articles & Insights</h2></div></div></div></section><section class="section swatch-red-white section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><ul class="isotope-filters small-screen-center"><li> <a class="pseudo-border active" data-filter="*" href="#"> all </a></li><li> <a class="pseudo-border" data-filter=".filter-service-desk-articles" href="#">Service Desk Articles </a></li></ul><div class="row"><div class="list-unstyled isotope no-transition "><div class="post-item infinite-item col-md-4 filter-service-desk-articles"><div class="grid-post swatch-white-red"><article id="post-9829" class="post-showinfo post-9829 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" title="Permalink to 4 Service Desk Trends To Know In 2024" rel="bookmark"> 4 Service Desk Trends To Know In 2024 </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> October 14, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6341 size-full" title="Service Desk Trends" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk.jpg" alt="Service Desk Trends" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/06/it-servicedesk-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><h2 style="text-align: center;">4 Service Desk Trends To Know In 2024</h2><p>The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models.</p> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">4 Service Desk Trends To Know In 2024</span><time class="entry-date updated" datetime="2024-10-14T10:48:03+00:00">10.14.2024</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-service-desk-articles"><div class="grid-post swatch-white-red"><article id="post-9820" class="post-showinfo post-9820 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" title="Permalink to The Benefits of IT Customer Service Software" rel="bookmark"> The Benefits of IT Customer Service Software </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> July 9, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6237 size-full" title="Customer Support Tools" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team.jpg" alt="IT Customer Service Software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/01/customer-service-team-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>If your business has not adopted IT customer service software, doing so should be a priority as part of your digital transformation.</p> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">The Benefits of IT Customer Service Software</span><time class="entry-date updated" datetime="2024-07-09T11:47:26+00:00">07.09.2024</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-service-desk-articles"><div class="grid-post swatch-white-red"><article id="post-9800" class="post-showinfo post-9800 post type-post status-publish format-standard hentry category-service-desk-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" title="Permalink to What the Best Service Desk Will Look Like in 2024" rel="bookmark"> What the Best Service Desk Will Look Like in 2024 </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> January 17, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxNjg4IiBoZWlnaHQ9IjExMjUiIHZpZXdCb3g9IjAgMCAxNjg4IDExMjUiPjxyZWN0IHdpZHRoPSIxMDAlIiBoZWlnaHQ9IjEwMCUiIHN0eWxlPSJmaWxsOiNjZmQ0ZGI7ZmlsbC1vcGFjaXR5OiAwLjE7Ii8+PC9zdmc+" loading="lazy" class="aligncenter wp-image-7003 size-full" title="Leading Service Desk Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative.jpg" alt="Best Service Desk Software 2024" width="1688" height="1125" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative.jpg 1688w, https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative-300x200.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative-768x512.jpg 768w, https://www.visionhelpdesk.com/wp-content/uploads/2018/06/FreshserviceAlternative-1024x682.jpg 1024w" data-sizes="(max-width: 1688px) 100vw, 1688px" /></p><p>Let’s face it—today’s customers have higher standards than ever. They expect fast responses, seamless self-service, and support across all channels and devices. There is a greater need for efficient and advanced service desk software that can meet the new and ever-changing standards of today’s customers.</p> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/service-desk-articles" rel="tag">Service Desk Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">What the Best Service Desk Will Look Like in 2024</span><time class="entry-date updated" datetime="2024-01-17T09:59:11+00:00">01.17.2024</time></span></article></div></div></div></div></div></div></div></section><section class="section swatch-blue-white section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><h2 class="headline super hairline" style="text-align: center;">Live Chat Software Articles</h2></div></div></div></section><section class="section swatch-blue-white section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><ul class="isotope-filters small-screen-center"><li> <a class="pseudo-border active" data-filter="*" href="#"> all </a></li><li> <a class="pseudo-border" data-filter=".filter-live-chat-articles" href="#">Live Chat Articles </a></li></ul><div class="row"><div class="list-unstyled isotope no-transition "><div class="post-item infinite-item col-md-4 filter-live-chat-articles"><div class="grid-post swatch-white-red"><article id="post-9805" class="post-showinfo post-9805 post type-post status-publish format-standard hentry category-live-chat-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html" title="Permalink to The Top Live Chat Software Trends to Expect in 2024" rel="bookmark"> The Top Live Chat Software Trends to Expect in 2024 </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> February 13, 2024 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-8163 size-full" title="Top Live Chat Software 2024" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk.jpg" alt="Top Live Chat Software 2024" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2019/01/ticketing-help-desk-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p><a href="https://www.visionhelpdesk.com/products/live-chat-software">Live chat software</a> has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response.</p> <a href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/live-chat-articles" rel="tag">Live Chat Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">The Top Live Chat Software Trends to Expect in 2024</span><time class="entry-date updated" datetime="2024-02-13T11:45:38+00:00">02.13.2024</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-live-chat-articles"><div class="grid-post swatch-white-red"><article id="post-9762" class="post-showinfo post-9762 post type-post status-publish format-standard hentry category-live-chat-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/optimizing-live-web-chat-software-for-leads-engagement-and-sales.html" title="Permalink to Optimizing Live Web Chat Software for Leads, Engagement, and Sales" rel="bookmark"> Optimizing Live Web Chat Software for Leads, Engagement, and Sales </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> November 17, 2023 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6290 size-full" title="Live Web Chat Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2017/03/cloudhelpdesk.jpg" alt="Live Web Chat Software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2017/03/cloudhelpdesk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2017/03/cloudhelpdesk-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2017/03/cloudhelpdesk-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Implementing live web chat software on your website is a great way to engage visitors in real-time conversations and convert them into leads and sales.</p> <a href="https://www.visionhelpdesk.com/optimizing-live-web-chat-software-for-leads-engagement-and-sales.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/live-chat-articles" rel="tag">Live Chat Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/optimizing-live-web-chat-software-for-leads-engagement-and-sales.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">Optimizing Live Web Chat Software for Leads, Engagement, and Sales</span><time class="entry-date updated" datetime="2023-11-17T09:38:46+00:00">11.17.2023</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-live-chat-articles"><div class="grid-post swatch-white-red"><article id="post-9755" class="post-showinfo post-9755 post type-post status-publish format-standard hentry category-live-chat-articles"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/popular-chat-software-trends-whats-driving-adoption-of-tools-like-vision-helpdesk.html" title="Permalink to Popular Chat Software Trends: What’s Driving Adoption of Tools Like Vision Helpdesk?" rel="bookmark"> Popular Chat Software Trends: What’s Driving Adoption of Tools Like Vision Helpdesk? </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> October 11, 2023 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-5544 size-full" title="Customer Service Chat Software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2016/03/ITIL-Service-Desk.jpg" alt="Popular chat software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2016/03/ITIL-Service-Desk.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2016/03/ITIL-Service-Desk-300x157.jpg 300w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Popular Chat Software Trends: Chat software gives invaluable capabilities to improve customer satisfaction and experiences across all sectors when used effectively.</p> <a href="https://www.visionhelpdesk.com/popular-chat-software-trends-whats-driving-adoption-of-tools-like-vision-helpdesk.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/live-chat-articles" rel="tag">Live Chat Articles</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/popular-chat-software-trends-whats-driving-adoption-of-tools-like-vision-helpdesk.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">Popular Chat Software Trends: What’s Driving Adoption of Tools Like Vision Helpdesk?</span><time class="entry-date updated" datetime="2023-10-11T10:20:16+00:00">10.11.2023</time></span></article></div></div></div></div></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><h2 class="headline super hairline" style="text-align: center;">Customer Service & Customer Support Articles & Insights</h2></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><ul class="isotope-filters small-screen-center"><li> <a class="pseudo-border active" data-filter="*" href="#"> all </a></li><li> <a class="pseudo-border" data-filter=".filter-customer-service-support" href="#">Customer Service & Support </a></li><li> <a class="pseudo-border" data-filter=".filter-help-desk-software-tips" href="#">Help Desk Software Tips </a></li><li> <a class="pseudo-border" data-filter=".filter-vision-helpdesk-news" href="#">News and Announcements </a></li></ul><div class="row"><div class="list-unstyled isotope no-transition "><div class="post-item infinite-item col-md-4 filter-vision-helpdesk-news"><div class="grid-post swatch-white-red"><article id="post-9573" class="post-showinfo post-9573 post type-post status-publish format-standard hentry category-vision-helpdesk-news"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/meet-vision-helpdesk-at-sits-2022-excel-london.html" title="Permalink to Meet Vision Helpdesk at SITS 2022 – Excel London" rel="bookmark"> Meet Vision Helpdesk at SITS 2022 – Excel London </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/admin"> Vision Helpdesk </a> </small> <small class="post-date"> May 2, 2022 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-9576 size-full" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2022/05/SITS-2022.png" alt="SITS 2022" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2022/05/SITS-2022.png 800w, https://www.visionhelpdesk.com/wp-content/uploads/2022/05/SITS-2022-300x157.png 300w, https://www.visionhelpdesk.com/wp-content/uploads/2022/05/SITS-2022-768x402.png 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>We are exhibiting at <strong><a href="https://www.servicedeskshow.com" rel="nofollow">SITS –The Service Desk & IT Support Show</a> takes place on 11-12 May 2022 at Excel London. </strong><strong>SITS</strong> is the UK’s leading event for IT Service Management and Support professionals.</p> <a href="https://www.visionhelpdesk.com/meet-vision-helpdesk-at-sits-2022-excel-london.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/vision-helpdesk-news" rel="tag">News and Announcements</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/meet-vision-helpdesk-at-sits-2022-excel-london.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Meet Vision Helpdesk at SITS 2022 – Excel London</span><time class="entry-date updated" datetime="2022-05-02T10:47:30+00:00">05.02.2022</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-customer-service-support"><div class="grid-post swatch-white-red"><article id="post-9540" class="post-showinfo post-9540 post type-post status-publish format-standard hentry category-customer-service-support"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/what-are-customer-support-software-tools-6-ways-they-can-benefit.html" title="Permalink to What are customer support software tools? 6 ways they can benefit" rel="bookmark"> What are customer support software tools? 6 ways they can benefit </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> March 17, 2022 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6510 size-full" title="customer support software" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2018/02/support-6.jpg" alt="customer support software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2018/02/support-6.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2018/02/support-6-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2018/02/support-6-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><h3>What is customer support software?</h3><p>Many businesses have realized the importance of having solid communication channels with their consumers in a more digitally dependent world.</p> <a href="https://www.visionhelpdesk.com/what-are-customer-support-software-tools-6-ways-they-can-benefit.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/customer-service-support" rel="tag">Customer Service & Support</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/what-are-customer-support-software-tools-6-ways-they-can-benefit.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">What are customer support software tools? 6 ways they can benefit</span><time class="entry-date updated" datetime="2022-03-17T13:28:36+00:00">03.17.2022</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-customer-service-support"><div class="grid-post swatch-white-red"><article id="post-9162" class="post-showinfo post-9162 post type-post status-publish format-standard hentry category-customer-service-support"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/here-is-what-you-should-know-about-customer-service-software.html" title="Permalink to Here is What You Should Know about Customer Service Software" rel="bookmark"> Here is What You Should Know about Customer Service Software </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/megha"> Megha Jadhav </a> </small> <small class="post-date"> December 29, 2021 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE5IiB2aWV3Qm94PSIwIDAgODAwIDQxOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-6140 size-full" title="live chat software benefits" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2016/08/customer-service.jpg" alt="customer service software" width="800" height="419" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2016/08/customer-service.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2016/08/customer-service-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2016/08/customer-service-768x402.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>In today’s fast-paced digital environment, customers seek convenience and quick results. As a result, your ability to adapt to this dynamic environment and provide swift solutions distinguishes you from your competition.</p> <a href="https://www.visionhelpdesk.com/here-is-what-you-should-know-about-customer-service-software.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/customer-service-support" rel="tag">Customer Service & Support</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/here-is-what-you-should-know-about-customer-service-software.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Megha Jadhav</span></span><span class="entry-title">Here is What You Should Know about Customer Service Software</span><time class="entry-date updated" datetime="2021-12-29T12:19:05+00:00">12.29.2021</time></span></article></div></div></div></div></div></div></div></section><section class="section swatch-white-red section-short " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><h2 class="headline super hairline" style="text-align: center;">Vision Helpdesk Reviews & Releases</h2></div></div></div></section><section class="section swatch-white-red section-tiny " ><div class="background-media"></div><div class="background-overlay" style=""></div><div class="container"><div class="row vertical-top"><div class="col-md-12 text-default" ><ul class="isotope-filters small-screen-center"><li> <a class="pseudo-border active" data-filter="*" href="#"> all </a></li><li> <a class="pseudo-border" data-filter=".filter-vision-helpdesk-releases" href="#">Vision Helpdesk Releases </a></li><li> <a class="pseudo-border" data-filter=".filter-vision-helpdesk-reviews" href="#">Vision Helpdesk Reviews </a></li></ul><div class="row"><div class="list-unstyled isotope no-transition "><div class="post-item infinite-item col-md-4 filter-vision-helpdesk-releases"><div class="grid-post swatch-white-red"><article id="post-9738" class="post-showinfo post-9738 post type-post status-publish format-standard hentry category-vision-helpdesk-releases"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-7-0-stable-version-released.html" title="Permalink to Vision Helpdesk V5.7.0 Stable Version Released" rel="bookmark"> Vision Helpdesk V5.7.0 Stable Version Released </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/admin"> Vision Helpdesk </a> </small> <small class="post-date"> July 3, 2023 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE4IiB2aWV3Qm94PSIwIDAgODAwIDQxOCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-9739 size-full" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2023/07/v5.7.0.jpg" alt="Vision Helpdesk V5.7.0" width="800" height="418" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2023/07/v5.7.0.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2023/07/v5.7.0-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2023/07/v5.7.0-768x401.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Today we have released Vision Helpdesk V5.7.0 Stable Version. This version mainly includes several new features & bug fixes from previous versions.</p> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-7-0-stable-version-released.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/vision-helpdesk-releases" rel="tag">Vision Helpdesk Releases</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-7-0-stable-version-released.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Vision Helpdesk V5.7.0 Stable Version Released</span><time class="entry-date updated" datetime="2023-07-03T14:31:23+00:00">07.03.2023</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-vision-helpdesk-releases"><div class="grid-post swatch-white-red"><article id="post-9681" class="post-showinfo post-9681 post type-post status-publish format-standard hentry category-vision-helpdesk-releases"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-6-8-stable-version-released.html" title="Permalink to Vision Helpdesk V5.6.8 Stable Version Released" rel="bookmark"> Vision Helpdesk V5.6.8 Stable Version Released </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/admin"> Vision Helpdesk </a> </small> <small class="post-date"> December 2, 2022 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE4IiB2aWV3Qm94PSIwIDAgODAwIDQxOCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-9682 size-full" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2022/12/v5.6.8.jpg" alt="Vision Helpdesk V5.6.8" width="800" height="418" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2022/12/v5.6.8.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2022/12/v5.6.8-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2022/12/v5.6.8-768x401.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Today we have released Vision Helpdesk V5.6.8 Stable Version. This version mainly includes several new features & bug fixes from previous versions.</p> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-6-8-stable-version-released.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/vision-helpdesk-releases" rel="tag">Vision Helpdesk Releases</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-6-8-stable-version-released.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Vision Helpdesk V5.6.8 Stable Version Released</span><time class="entry-date updated" datetime="2022-12-02T10:48:48+00:00">12.02.2022</time></span></article></div></div><div class="post-item infinite-item col-md-4 filter-vision-helpdesk-releases"><div class="grid-post swatch-white-red"><article id="post-9151" class="post-showinfo post-9151 post type-post status-publish format-standard hentry category-vision-helpdesk-releases"><div class="post-media overlay"></div><div class="post-head small-screen-center"><h2 class="post-title entry-title"> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-6-4-stable-version-released.html" title="Permalink to Vision Helpdesk V5.6.4 Stable Version Released" rel="bookmark"> Vision Helpdesk V5.6.4 Stable Version Released </a></h2> <small class="post-author"> <a href="https://www.visionhelpdesk.com/author/admin"> Vision Helpdesk </a> </small> <small class="post-date"> December 15, 2021 </small><div class="post-icon"><div class="hex hex-big"> <i class="fa fa-file-text"></i></div></div></div><div class="post-body entry-content"><p><img data-lazyloaded="1" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDE4IiB2aWV3Qm94PSIwIDAgODAwIDQxOCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=" loading="lazy" class="aligncenter wp-image-9152 size-full" data-src="https://www.visionhelpdesk.com/wp-content/uploads/2021/12/v5.6.4.jpg" alt="Vision Helpdesk V5.6.4 stable version" width="800" height="418" data-srcset="https://www.visionhelpdesk.com/wp-content/uploads/2021/12/v5.6.4.jpg 800w, https://www.visionhelpdesk.com/wp-content/uploads/2021/12/v5.6.4-300x157.jpg 300w, https://www.visionhelpdesk.com/wp-content/uploads/2021/12/v5.6.4-768x401.jpg 768w" data-sizes="(max-width: 800px) 100vw, 800px" /></p><p>Today we have released Vision Helpdesk V5.6.4 Stable Version. This version mainly includes several new features for Live Chat Software & bug fixes from previous versions.</p> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-6-4-stable-version-released.html" class="more-link">read more..</a></div><div class="post-extras bordered text-center"><div class="text-center"> <span class="post-category"> <i class="fa fa-folder-open"></i> <a href="https://www.visionhelpdesk.com/category/vision-helpdesk-releases" rel="tag">Vision Helpdesk Releases</a> </span> <span class="post-tags"> </span> <span class="post-link"> <i class="fa fa-comments"></i> <a href="https://www.visionhelpdesk.com/vision-helpdesk-v5-6-4-stable-version-released.html#respond">No comments</a> </span></div></div> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Vision Helpdesk V5.6.4 Stable Version Released</span><time class="entry-date updated" datetime="2021-12-15T13:40:09+00:00">12.15.2021</time></span></article></div></div></div></div></div></div></div></section> <span class="hide"><span class="author vcard"><span class="fn">Vision Helpdesk</span></span><span class="entry-title">Blog</span><time class="entry-date updated" datetime="2016-03-24T12:01:38+00:00">03.24.2016</time></span></article><footer id="footer" role="contentinfo"><section class="section swatch-black-white section-normal has-top"><div class="decor-top"><svg class="decor hidden-xs hidden-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L2 60 L4 100 L6 60 L8 100 L10 60 L12 100 L14 60 L16 100 L18 60 L20 100 L22 60 L24 100 L26 60 L28 100 L30 60 L32 100 L34 60 L36 100 L38 60 L40 100 L42 60 L44 100 L46 60 L48 100 L50 60 L52 100 L54 60 L56 100 L58 60 L60 100 L62 60 L64 100 L66 60 L68 100 L70 60 L72 100 L74 60 L76 100 L78 60 L80 100 L82 60 L84 100 L86 60 L88 100 L90 60 L92 100 L94 60 L96 100 L98 60 L100 100 Z" stroke-width="0"></path> </svg> <svg class="decor visible-xs visible-sm" height="100%" preserveaspectratio="none" version="1.1" viewbox="0 0 100 100" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="M0 100 L5 60 L10 100 L5 60 L10 100 L15 60 L20 100 L25 60 L30 100 L35 60 L40 100 L45 60 L50 100 L55 60 L60 100 L65 60 L70 100 L75 60 L80 100 L85 60 L90 100 L95 60 L100 100" stroke-width="0"></path> </svg></div><div class="container"><div class="row"><div class="col-md-3"><div id="nav_menu-2" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Terms & Policies</h3><div class="menu-vision-helpdesk-policies-container"><ul id="menu-vision-helpdesk-policies" class="menu"><li id="menu-item-6586" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6586"><a href="https://www.visionhelpdesk.com/privacy-policy">Privacy Policy</a></li><li id="menu-item-6580" class="menu-item menu-item-type-post_type 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current-menu-parent current_page_parent current_page_ancestor menu-item-has-children menu-item-6589"><a href="https://www.visionhelpdesk.com/company">Company</a><ul class="sub-menu"><li id="menu-item-6590" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-5555 current_page_item menu-item-6590 active"><a href="https://www.visionhelpdesk.com/blog" aria-current="page">Blog</a></li><li id="menu-item-6588" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6588"><a href="https://www.visionhelpdesk.com/customers">Customers</a></li><li id="menu-item-8264" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8264"><a href="https://www.visionhelpdesk.com/partners">Partners</a></li><li id="menu-item-6594" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6594"><a href="https://www.visionhelpdesk.com/security">Security & ISO 27001:2013</a></li><li id="menu-item-6889" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6889"><a href="https://www.visionhelpdesk.com/pinkverify-certified">PinkVERIFY™ Certified</a></li></ul></li><li id="menu-item-6587" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6587"><a href="https://www.visionhelpdesk.com/terms-and-conditions">EULA & Terms of Services</a></li><li id="menu-item-6583" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-6583"><a href="https://www.visionhelpdesk.com/gdpr">GDPR & EU Data Protection</a></li></ul></div></div></div><div class="col-md-3"><div id="nav_menu-4" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Top Help Desk Features</h3><div class="menu-top-help-desk-features-container"><ul id="menu-top-help-desk-features" class="menu"><li id="menu-item-1733" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1733"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-ticketing">Ticketing Help Desk</a></li><li id="menu-item-1726" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1726"><a href="https://www.visionhelpdesk.com/help-desk-features/multi-channel-help-desk">Multi Channel Help Desk</a></li><li id="menu-item-1735" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1735"><a href="https://www.visionhelpdesk.com/help-desk-features/blabby">Blabby – Staff Collaboration</a></li><li id="menu-item-1734" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1734"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-ticket-billing">Help Desk Ticket Billing</a></li><li id="menu-item-1722" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1722"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-gamification">Help Desk Gamification</a></li><li id="menu-item-1732" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1732"><a href="https://www.visionhelpdesk.com/help-desk-features/task-management">Task Management</a></li><li id="menu-item-1729" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1729"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-knowledge-base">Knowledgebase & Forums</a></li><li id="menu-item-1723" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1723"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-automation">Help Desk Automation</a></li><li id="menu-item-1731" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1731"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-sla-management">SLA Rules and Ticket Escalation</a></li><li id="menu-item-1725" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1725"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-time-tracking">Help Desk Time Tracking</a></li><li id="menu-item-1727" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1727"><a href="https://www.visionhelpdesk.com/help-desk-features/multi-language-help-desk">Multi Language Help Desk</a></li><li id="menu-item-1721" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1721"><a href="https://www.visionhelpdesk.com/help-desk-features/customer-support-survey">Customer Support Survey</a></li><li id="menu-item-1730" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1730"><a href="https://www.visionhelpdesk.com/help-desk-features/self-service-customer-portal">Self Service Customer Portal</a></li><li id="menu-item-1728" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1728"><a href="https://www.visionhelpdesk.com/help-desk-features/secure-help-desk">Secure Help Desk</a></li><li id="menu-item-1724" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1724"><a href="https://www.visionhelpdesk.com/help-desk-features/help-desk-reports-analytics">Help Desk Reporting</a></li><li id="menu-item-1737" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1737"><a href="https://www.visionhelpdesk.com/apps">Apps and Integrations</a></li></ul></div></div></div><div class="col-md-3"><div id="nav_menu-7" class="sidebar-widget widget_nav_menu"><h3 class="sidebar-header">Top Service Desk Features</h3><div class="menu-service-desk-features-container"><ul id="menu-service-desk-features" class="menu"><li id="menu-item-1707" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1707"><a href="https://www.visionhelpdesk.com/service-desk-features/asset-management">IT Asset Management</a></li><li id="menu-item-1706" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1706"><a href="https://www.visionhelpdesk.com/service-desk-features/incident-management">Incident Management</a></li><li id="menu-item-1705" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1705"><a href="https://www.visionhelpdesk.com/service-desk-features/problem-management">Problem Management</a></li><li id="menu-item-1704" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1704"><a href="https://www.visionhelpdesk.com/service-desk-features/change-management">Change Management</a></li><li id="menu-item-1703" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1703"><a href="https://www.visionhelpdesk.com/service-desk-features/release-management">Release Management</a></li><li id="menu-item-1702" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1702"><a href="https://www.visionhelpdesk.com/service-desk-features/knowledgebase-management">Knowledgebase Management</a></li><li id="menu-item-1777" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1777"><a href="https://www.visionhelpdesk.com/service-desk-features/supplier-management">Supplier Management</a></li><li id="menu-item-1780" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1780"><a href="https://www.visionhelpdesk.com/service-desk-features/configuration-management-database-cmdb">Configuration Management Database (CMDB)</a></li><li id="menu-item-1781" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1781"><a href="https://www.visionhelpdesk.com/service-desk-features/service-catalog-management">IT Service Catalog Management</a></li><li id="menu-item-1778" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1778"><a href="https://www.visionhelpdesk.com/service-desk-features/product-catalog">Product Catalog</a></li><li id="menu-item-1779" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1779"><a href="https://www.visionhelpdesk.com/service-desk-features/contract-management">Contract Management</a></li><li id="menu-item-1788" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1788"><a href="https://www.visionhelpdesk.com/service-desk-features/financial-management">IT Service Financial Management</a></li></ul></div></div></div><div class="col-md-3"><div id="recent-posts-3" class="sidebar-widget widget_recent_entries"><h3 class="sidebar-header">News and Updates</h3><ul><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/4-service-desk-trends-to-know-in-2024.html" title="4 Service Desk Trends To Know In 2024">4 Service Desk Trends To Know In 2024</a> <small> 14 October 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-benefits-of-it-customer-service-software.html" title="The Benefits of IT Customer Service Software">The Benefits of IT Customer Service Software</a> <small> 09 July 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/simplify-client-support-processes-with-vision-helpdesks-customer-support-tools.html" title="Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools">Simplify Client Support Processes with Vision Helpdesk’s Customer Support Tools</a> <small> 17 June 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/comparing-zendesk-vs-freshdesk-vs-vision-helpdesk.html" title="Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk">Comparing Zendesk vs. Freshdesk vs. Vision Helpdesk</a> <small> 05 April 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/the-top-live-chat-software-trends-to-expect-in-2024.html" title="The Top Live Chat Software Trends to Expect in 2024">The Top Live Chat Software Trends to Expect in 2024</a> <small> 13 February 2024 </small></li><li><div class="post-icon"> <i class="fa fa-file-text"></i></div> <a href="https://www.visionhelpdesk.com/what-the-best-service-desk-will-look-like-in-2024.html" title="What the Best Service Desk Will Look Like in 2024">What the Best Service Desk Will Look Like in 2024</a> <small> 17 January 2024 </small></li></ul></div></div></div></div></section><section class="section swatch-black-white section-tiny "><div class="container"><div class="row"><div class="col-md-12 text-center"><div id="swatch_social-2" class="sidebar-widget widget_swatch_social"><ul class="unstyled inline small-screen-center social-icons social-background social-normal"><li><a target="_blank" data-iconcolor="#3b5998" href="https://www.facebook.com/VisionHelpdesk"><i class="fa fa-facebook"></i></a></li><li><a target="_blank" data-iconcolor="#00acee" href="https://twitter.com/visionhelpdesk"><i class="fa 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