Submit a Support Ticket

<!DOCTYPE html> <html lang="ko-KR" data-website-id="1" data-main-object="ir.ui.view(9074,)" data-add2cart-redirect="1">  <head> <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <meta name="mobile-web-app-capable" content="yes"/> <meta name="generator" content="Odoo"/> <meta name="google-site-verification" content="pgjyH0qvN69B0m_HrTKV6h8TVnbRXp5etEHo19unPy4"/> <meta property="og:type" content="website"/> <meta property="og:title" content="Submit a Support Ticket | Odoo"/> <meta property="og:site_name" content="Odoo"/> <meta property="og:url" content="https://www.odoo.com/ko_KR/help"/> <meta property="og:image" content="https://www.odoo.com/web/image/website/1/social_default_image?unique=c506dd5"/> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:title" content="Submit a Support Ticket | Odoo"/> <meta name="twitter:image" content="https://www.odoo.com/web/image/website/1/social_default_image/300x300?unique=c506dd5"/> <meta name="twitter:site" content="@odoo"/> <link rel="alternate" hreflang="ar" href="https://www.odoo.com/ar/help"/> <link rel="alternate" hreflang="zh" href="https://www.odoo.com/zh_CN/help"/> <link rel="alternate" hreflang="zh-tw" href="https://www.odoo.com/zh_TW/help"/> <link rel="alternate" hreflang="cs" href="https://www.odoo.com/cs_CZ/help"/> <link rel="alternate" hreflang="nl" href="https://www.odoo.com/nl_NL/help"/> <link rel="alternate" hreflang="en" href="https://www.odoo.com/help"/> <link rel="alternate" hreflang="fi" href="https://www.odoo.com/fi_FI/help"/> <link rel="alternate" hreflang="fr" href="https://www.odoo.com/fr_FR/help"/> <link rel="alternate" hreflang="de" href="https://www.odoo.com/de_DE/help"/> <link rel="alternate" hreflang="id" href="https://www.odoo.com/id_ID/help"/> <link rel="alternate" hreflang="it" href="https://www.odoo.com/it_IT/help"/> <link rel="alternate" hreflang="ja" href="https://www.odoo.com/ja_JP/help"/> <link rel="alternate" hreflang="ko" href="https://www.odoo.com/ko_KR/help"/> <link rel="alternate" hreflang="pl" href="https://www.odoo.com/pl_PL/help"/> <link rel="alternate" hreflang="pt" href="https://www.odoo.com/pt_BR/help"/> <link rel="alternate" hreflang="ro" href="https://www.odoo.com/ro_RO/help"/> <link rel="alternate" hreflang="ru" href="https://www.odoo.com/ru_RU/help"/> <link rel="alternate" hreflang="sk" href="https://www.odoo.com/sk_SK/help"/> <link rel="alternate" hreflang="sl" href="https://www.odoo.com/sl_SI/help"/> <link rel="alternate" hreflang="es" href="https://www.odoo.com/es/help"/> <link rel="alternate" hreflang="es-es" href="https://www.odoo.com/es_ES/help"/> <link rel="alternate" hreflang="th" href="https://www.odoo.com/th_TH/help"/> <link rel="alternate" hreflang="tr" href="https://www.odoo.com/tr_TR/help"/> <link rel="alternate" hreflang="uk" href="https://www.odoo.com/uk_UA/help"/> <link rel="alternate" hreflang="vi" href="https://www.odoo.com/vi_VN/help"/> <link rel="alternate" hreflang="x-default" href="https://www.odoo.com/help"/> <link rel="canonical" href="https://www.odoo.com/ko_KR/help"/> <link rel="preconnect" href="https://fonts.gstatic.com/" crossorigin=""/> <title>Submit a Support Ticket | Odoo</title> <link type="image/x-icon" rel="shortcut icon" href="https://odoocdn.com/web/image/website/1/favicon?unique=c506dd5"/> <link rel="preload" href="https://odoocdn.com/web/static/src/libs/fontawesome/fonts/fontawesome-webfont.woff2?v=4.7.0" as="font" crossorigin=""/> <link type="text/css" rel="stylesheet" href="https://odoocdn.com/web/assets/1/970ea74/web.assets_frontend.min.css"/> <script id="web.layout.odooscript" type="text/javascript"> var odoo = { csrf_token: "ff74dbfa9efe36108de0a75251cf570663c71cb2o1763998724", debug: "", }; </script> <script type="text/javascript"> odoo.__session_info__ = {"is_admin": false, "is_system": false, "is_public": true, "is_website_user": true, "uid": null, "is_frontend": true, "profile_session": null, "profile_collectors": null, "profile_params": null, "show_effect": true, "currencies": {"137": {"symbol": "AED", "position": "after", "digits": [69, 2]}, "19": {"symbol": "ARS", "position": "after", "digits": [69, 2]}, "21": {"symbol": "AUD", "position": "after", "digits": [69, 2]}, "59": {"symbol": "\u09f3", "position": "after", "digits": [69, 2]}, "27": {"symbol": "\u043b\u0432", "position": "after", "digits": [69, 2]}, "6": {"symbol": "R$", "position": "before", "digits": [69, 2]}, "4": {"symbol": "CAD", "position": "after", "digits": [69, 2]}, "5": {"symbol": "CHF", "position": "after", "digits": [69, 2]}, "7": {"symbol": "CNY", "position": "after", "digits": [69, 2]}, "194": {"symbol": "K\u010d", "position": "after", "digits": [69, 2]}, "10": {"symbol": "kr", "position": "after", "digits": [69, 2]}, "80": {"symbol": "E\u00a3", "position": "after", "digits": [69, 2]}, "1": {"symbol": "\u20ac", "position": "after", "digits": [69, 2]}, "18": {"symbol": "GBP", "position": "after", "digits": [69, 2]}, "25": {"symbol": "HK$", "position": "after", "digits": [69, 2]}, "31": {"symbol": "kn", "position": "after", "digits": [69, 2]}, "193": {"symbol": "Rp", "position": "after", "digits": [69, 2]}, "20": {"symbol": "Rs", "position": "after", "digits": [69, 2]}, "26": {"symbol": "\u00a5", "position": "after", "digits": [69, 2]}, "100": {"symbol": "KSh", "position": "after", "digits": [69, 2]}, "34": {"symbol": "\u20a9", "position": "after", "digits": [69, 2]}, "116": {"symbol": " \u062f.\u0645", "position": "after", "digits": [69, 2]}, "115": {"symbol": "\u20ae", "position": "after", "digits": [69, 2]}, "44": {"symbol": "Rs", "position": "after", "digits": [69, 2]}, "35": {"symbol": "Mex$", "position": "before", "digits": [69, 2]}, "36": {"symbol": "RM", "position": "after", "digits": [69, 2]}, "183": {"symbol": "kr", "position": "before", "digits": [69, 2]}, "37": {"symbol": "$", "position": "after", "digits": [69, 2]}, "38": {"symbol": "Php", "position": "after", "digits": [69, 2]}, "171": {"symbol": "Rs.", "position": "after", "digits": [69, 2]}, "16": {"symbol": "z\u0142", "position": "after", "digits": [69, 2]}, "166": {"symbol": "QR", "position": "after", "digits": [69, 2]}, "30": {"symbol": "kr", "position": "after", "digits": [69, 2]}, "158": {"symbol": "SR", "position": "after", "digits": [69, 2]}, "178": {"symbol": "kr", "position": "after", "digits": [69, 2]}, "39": {"symbol": "$", "position": "after", "digits": [69, 2]}, "40": {"symbol": "\u0e3f", "position": "after", "digits": [69, 2]}, "141": {"symbol": "DT", "position": "after", "digits": [69, 2]}, "146": {"symbol": "NT$", "position": "after", "digits": [69, 2]}, "2": {"symbol": "US$", "position": "before", "digits": [69, 2]}, "24": {"symbol": "\u20ab", "position": "after", "digits": [69, 2]}, "41": {"symbol": "R", "position": "after", "digits": [69, 2]}}, "bundle_params": {"lang": "en_US", "website_id": 1}, "test_mode": false, "websocket_worker_version": "18.0-2", "translationURL": "/website/translations", "cache_hashes": {"translations": "10ec5ba0d0d4c7f08d2ef33933a696965d08cb06"}, "recaptcha_public_key": "6Ldp7rgUAAAAAJF-NZ6k-y0HGEPozP3SeROO_z7F", "geoip_country_code": "SG", "geoip_phone_code": 65, "lang_url_code": "ko_KR", "turnstile_site_key": "0x4AAAAAAADwqVOUIWCeR_H8"}; if (!/(^|;\s)tz=/.test(document.cookie)) { const userTZ = Intl.DateTimeFormat().resolvedOptions().timeZone; document.cookie = `tz=${userTZ}; path=/`; } </script> <script type="text/javascript" defer="defer" src="https://odoocdn.com/web/assets/1/49c06ce/web.assets_frontend_minimal.min.js" onerror="__odooAssetError=1"></script> <script type="text/javascript" defer="defer" data-src="https://odoocdn.com/web/assets/1/c3f323f/web.assets_frontend_lazy.min.js" onerror="__odooAssetError=1"></script> <script> if (!window.odoo) { window.odoo = {}; } odoo.__session_info__ = Object.assign(odoo.__session_info__ || {}, { websocket_worker_version: "18.0-2", livechatData: { isAvailable: false, serverUrl: "https://www.odoo.com", options: {}, }, }); </script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} </script> <noscript> <style> /* Prevent animated elements hiding */ .o_animate_in_children > * { opacity: 1!important; -webkit-transform: scale(1)!important; -ms-transform: scale(1)!important; transform: scale(1)!important; } </style> </noscript> </head> <body> <div id="wrapwrap" class=" o_submit_a_support_ticket "> <a class="o_skip_to_content btn btn-primary rounded-0 visually-hidden-focusable position-absolute start-0" href="#wrap">콘텐츠로 건너뛰기</a> <header id="top" data-anchor="true" data-name="Header" data-extra-items-toggle-aria-label="추가 항목 버튼" class=" o_no_autohide_menu o_affix_enabled o_header_fixed o_header_fade_out o_main_header o_inverted o_not_editable" style=" "> <div class="o_main_header_main top_menu" id="top_menu"> <a class="float-start o_logo" href="/ko_KR"><span class="visually-hidden sr-only">Odoo</span></a> <a href="#" role="button" class="o_mobile_menu_toggle d-inline-block d-md-none"> <i class="fa fa-bars" focusable="false"></i><span class="visually-hidden sr-only">메뉴</span> </a> <ul class="o_header_buttons list-unstyled"> <li class="nav-item d-md-none"> <a class="nav-link text-whatsapp ps-0" href="https://wa.me/85264491993"> <i class="fa fa-whatsapp fs-4 align-middle mt-n1 me-2"></i><small>WhatsApp</small> </a> </li> <li class="o_wsale_my_cart nav-item me-lg-0 d-none"> <a href="/ko_KR/shop/cart" class="nav-link px-1" aria-label="Shopping Cart"> <i class="fa fa-shopping-cart"></i><sup class="my_cart_quantity rounded-pill bg-o-color-1 ms-1 py-1 px-2"></sup> </a> </li> <li class="nav-item o_no_autohide_item"> <a href="/web/login" class="nav-link">로그인</a> </li> <li class="nav-item o_no_autohide_item"><a class="btn btn-primary btn-sm text-nowrap trial_link" href="/ko_KR/trial">무료 체험하기</a> </li> </ul> <ul class="o_primary_nav"> <li class="dropdown"> <a href="#" aria-label="앱: 드롭다운 메뉴를 사용한 앱 전환" data-bs-toggle="dropdown" data-bs-display="static" aria-expanded="false" class="dropdown-toggle">앱</a> <div class="start-0 dropdown-menu o_secondary_nav" data-bs-parent="o_primary_nav"> <div class="container"> <div class="row"> <div class="col-md-3 o_finance_apps "> <div class="o_nav_app_family">재무 관리</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/accounting">회계</a></li> <li><a class="dropdown-item" href="/ko_KR/app/invoicing">청구서 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/expenses">비용 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/spreadsheet">스프레드시트 (BI)</a></li> <li><a class="dropdown-item" href="/ko_KR/app/documents">문서 </a></li> <li><a class="dropdown-item" href="/ko_KR/app/sign">전자 서명</a></li> </ul> </div> <div class="col-md-3 o_sale_apps "> <div class="o_nav_app_family">판매</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/crm">CRM</a></li> <li><a class="dropdown-item" href="/ko_KR/app/sales">판매</a></li> <li><a class="dropdown-item" href="/ko_KR/app/point-of-sale-shop">POS 스토어</a></li> <li><a class="dropdown-item" href="/ko_KR/app/point-of-sale-restaurant">POS 레스토랑</a></li> <li><a class="dropdown-item" href="/ko_KR/app/subscriptions">구독</a></li> <li><a class="dropdown-item" href="/ko_KR/app/rental">렌탈</a></li> </ul> </div> <div class="col-md-3 o_website_apps "> <div class="o_nav_app_family">웹사이트</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/website">웹사이트 빌더</a></li> <li><a class="dropdown-item" href="/ko_KR/app/ecommerce">이커머스</a></li> <li><a class="dropdown-item" href="/ko_KR/app/blog">블로그</a></li> <li><a class="dropdown-item" href="/ko_KR/app/forum">포럼</a></li> <li><a class="dropdown-item" href="/ko_KR/app/live-chat">실시간 채팅 </a></li> <li><a class="dropdown-item" href="/ko_KR/app/elearning">온라인 학습 관리</a></li> </ul> </div> <div class="col-md-3 o_inventory_apps "> <div class="o_nav_app_family">공급망</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/inventory">재고 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/manufacturing">제조 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/plm">제품 수명주기 관리 (PLM)</a></li> <li><a class="dropdown-item" href="/ko_KR/app/purchase">매입</a></li> <li><a class="dropdown-item" href="/ko_KR/app/maintenance">유지관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/quality">품질</a></li> </ul> </div> </div> <div class="row"> <div class="col-md-3 o_hr_apps "> <div class="o_nav_app_family">인적자원 관리</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/employees">직원</a></li> <li><a class="dropdown-item" href="/ko_KR/app/recruitment">채용</a></li> <li><a class="dropdown-item" href="/ko_KR/app/time-off">휴가 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/appraisals">인사 평가</a></li> <li><a class="dropdown-item" href="/ko_KR/app/referrals">인재 추천</a></li> <li><a class="dropdown-item" href="/ko_KR/app/fleet">차량 관리</a></li> </ul> </div> <div class="col-md-3 o_marketing_apps "> <div class="o_nav_app_family">마케팅</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/social-marketing">소셜 마케팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/email-marketing">이메일 마케팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/sms-marketing">SMS 마케팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/events">행사</a></li> <li><a class="dropdown-item" href="/ko_KR/app/marketing-automation">마케팅 자동화</a></li> <li><a class="dropdown-item" href="/ko_KR/app/surveys">설문 조사</a></li> </ul> </div> <div class="col-md-3 o_services_apps "> <div class="o_nav_app_family">서비스</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/project">프로젝트</a></li> <li><a class="dropdown-item" href="/ko_KR/app/timesheet">작업 기록</a></li> <li><a class="dropdown-item" href="/ko_KR/app/field-service">현장 서비스</a></li> <li><a class="dropdown-item" href="/ko_KR/app/helpdesk">헬프데스크</a></li> <li><a class="dropdown-item" href="/ko_KR/app/planning">일정 관리</a></li> <li><a class="dropdown-item" href="/ko_KR/app/appointments">일정 예약</a></li> </ul> </div> <div class="col-md-3 o_productivity_apps "> <div class="o_nav_app_family">생산성</div> <ul> <li><a class="dropdown-item" href="/ko_KR/app/discuss">메일 및 채팅</a></li> <li><a class="dropdown-item" href="/ko_KR/app/approvals">전자 결재</a></li> <li><a class="dropdown-item" href="/ko_KR/app/iot">IoT</a></li> <li><a class="dropdown-item" href="/ko_KR/app/voip">VoIP</a></li> <li><a class="dropdown-item" href="/ko_KR/app/knowledge">지식 센터</a></li> <li><a class="dropdown-item" href="/ko_KR/app/whatsapp">WhatsApp</a></li> </ul> </div> </div> </div> <span class="o_store_link d-md-flex justify-content-md-center"> <a class="mx-md-3 px-3 dropdown-item" href="https://apps.odoo.com/apps/modules"><i class="fa fa-cube fa-fw me-2"></i> 타사 앱</a> <a class="mx-md-3 px-3 dropdown-item" href="/ko_KR/app/studio"><i class="fa fa-pencil fa-fw me-2"></i>Odoo 스튜디오</a> <a href="https://www.odoo.sh" class="mx-md-3 px-3"><i class="fa fa-cloud fa-fw me-2"></i>Odoo 클라우드 플랫폼</a> </span> </div> </li> <li class="dropdown"> <a href="#" aria-label="산업: 드롭다운 메뉴를 사용하여 산업 관련 페이지로 연결되는 링크를 찾습니다." data-bs-toggle="dropdown" data-bs-display="static" aria-expanded="false" class="dropdown-toggle">인더스트리</a> <div class="start-0 dropdown-menu o_secondary_nav" data-bs-parent="o_primary_nav"> <div class="container"> <div class="row"> <div class="col-md-3 o_retail_industries "> <div class="o_nav_ind_family">리테일</div> <ul> <li><a class="dropdown-item" href="/ko_KR/industries/book-store">서점</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/clothing-store">의류 매장</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/hardware-shop">철물점</a></li> </ul> </div> <div class="col-md-3 o_services_industries "> <div class="o_nav_ind_family">서비스</div> <ul> <li><a class="dropdown-item" href="/ko_KR/industries/odoo-partner">Odoo 파트너</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/real-estate">부동산</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/talent-acquisition">인재 영입</a></li> </ul> </div> <div class="col-md-3 o_hospitality_industries "> <div class="o_nav_ind_family">서비스업</div> <ul> <li><a class="dropdown-item" href="/ko_KR/industries/bar-pub">바 & 펍</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/fast-food">패스트푸드</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/fine-dining-restaurant">파인 다이닝 레스토랑</a></li> </ul> </div> <div class="col-md-3 o_health_industries "> <div class="o_nav_ind_family">건강 &amp 피트니스</div> <ul> <li><a class="dropdown-item" href="/ko_KR/industries/fitness-center">피트니스 센터</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/sports-club">스포츠 클럽</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/wellness-practitioners">웰니스 전문가</a></li> </ul> </div> </div> <div class="row"> <div class="col-md-3 o_supply_chain_industries "> <div class="o_nav_ind_family">공급망</div> <ul> <li><a class="dropdown-item" href="/ko_KR/industries/beverage-distributor">음료 유통업체</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/corporate-gifts">기업용 선물</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/custom-furniture-production">맞춤형 가구 제작</a></li> </ul> </div> <div class="col-md-3 o_construction_industries "> <div class="o_nav_ind_family">건설</div> <ul> <li><a class="dropdown-item" href="/ko_KR/industries/construction">건설</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/gardening">가드닝</a></li> <li><a class="dropdown-item" href="/ko_KR/industries/solar-energy">태양광 에너지</a></li> </ul> </div> <div class="col-md-6 x_wd d-none d-lg-flex align-self-end"> <img src="https://odoocdn.com/openerp_website/static/src/img/arrows/grey_arrow_sm_02.svg" height="40px" class="rotate-70 me-3 mt-3 mb-n2" alt="" loading="lazy"/> <div class="display-6 text-primary">...and many more!</div> </div> </div> </div> <span class="o_store_link d-md-flex justify-content-md-center"> <a class="mx-md-3 px-3 dropdown-item" href="/ko_KR/trial?industry"><i class="fa fa-cube fa-fw me-2"></i>모든 업종 둘러보기</a> </span> </div> </li> <li class="dropdown"> <a href="#" aria-label="커뮤니티: 드롭다운 메뉴를 사용하여 커뮤니티 관련 페이지의 링크를 검색합니다" data-bs-toggle="dropdown" data-bs-display="static" aria-expanded="false" class="dropdown-toggle">Community</a> <div class="start-0 dropdown-menu o_secondary_nav pb-0" data-bs-parent="o_primary_nav"> <div class="container"> <div class="row"> <div class="col-md-3 o_learn_com"> <div class="o_nav_com_family">학습</div> <ul> <li><a class="dropdown-item" href="/ko_KR/slides/all/tag/odoo-tutorials-9">튜토리얼</a></li> <li><a class="dropdown-item" href="/ko_KR/page/docs">문서</a></li> <li><a class="dropdown-item" href="/ko_KR/slides/all?slide_category=certification">인증</a></li> <li><a class="dropdown-item" href="/ko_KR/training-events">훈련</a></li> <li><a class="dropdown-item" href="https://www.odoo.fm" target="_blank">팟캐스트</a></li> </ul> <div class="o_nav_com_family mt-lg-5">교육 역량 강화</div> <ul> <li><a class="dropdown-item" href="/ko_KR/education/program">교육 프로그램</a></li> <li><a class="dropdown-item" href="/ko_KR/education/scale-up-business-game">Scale-Up! 경영관리 게임</a></li> <li><a class="dropdown-item" href="/ko_KR/education/visit-odoo">Odoo에 방문해보세요</a></li> </ul> </div> <div class="col-md-3 o_software_com"> <div class="o_nav_com_family">소프트웨어 신청</div> <ul> <li><a class="dropdown-item" href="/ko_KR/page/download">다운로드</a></li> <li><a class="dropdown-item" href="/ko_KR/page/editions">버전 살펴보기</a></li> <li><a class="dropdown-item" href="/ko_KR/page/release-notes">릴리즈 내역</a></li> </ul> </div> <div class="col-md-3 o_collab_com"> <div class="o_nav_com_family">협업</div> <ul> <li><a class="dropdown-item" href="https://github.com/odoo">Github</a></li> <li><a class="dropdown-item" href="/ko_KR/forum/help-1">포럼</a></li> <li><a class="dropdown-item" href="/ko_KR/events">행사</a></li> <li><a class="dropdown-item" href="https://github.com/odoo/odoo/wiki/Translations">번역</a></li> </ul> <ul class="pt-lg-3"> <li><a class="dropdown-item" href="/ko_KR/become-a-partner">파트너 등록</a></li> <li><a class="dropdown-item" href="/ko_KR/accounting-firms/register">회계 법인 정보 등록</a></li> </ul> </div> <div class="col-md-3 o_services_com"> <div class="o_nav_com_family">서비스 신청</div> <ul> <li><a class="dropdown-item" href="/ko_KR/partners">파트너 검색</a></li> <li><a class="dropdown-item" href="/ko_KR/accounting-firms">회계사 검색</a></li> </ul> <ul class="pt-lg-3"> <li><div class="o_schedule_demo "> <a target="_blank" href="/ko_KR/appointment?filter_appointment_type_ids=5542&filter_appointment_type_ids=5543&filter_appointment_type_ids=4497" class="dropdown-item text-start"> 데모 예약하기 </a> </div> </li> <li><a class="dropdown-item" href="/ko_KR/blog/customer-reviews-6">고객 정보</a></li> </ul> <ul class="pt-lg-3"> <li><a class="dropdown-item" href="/ko_KR/pricing-packs">구현 서비스</a></li> <li><a class="dropdown-item" href="/ko_KR/page/developers-on-demand">개발 서비스</a></li> <li><a class="dropdown-item" href="/ko_KR/help">지원</a></li> <li><a class="dropdown-item" href="//upgrade.odoo.com">업그레이드</a></li> </ul> </div> </div> </div> <span class="o_header_social"> <div class="social_icons"> <a target="_blank" href="https://github.com/odoo/odoo" class="d-inline dropdown-item"><i class="fa fa-fw fa-github" focusable="false"></i><span class="visually-hidden sr-only">Github</span></a> <a target="_blank" href="https://www.youtube.com/channel/UCkQPikELWZFLgQNHd73jkdg" class="d-inline dropdown-item"><i class="fa fa-fw fa-youtube-play" focusable="false"></i><span class="visually-hidden sr-only">유튜브</span></a> <a target="_blank" href="https://twitter.com/Odoo" class="d-inline dropdown-item"><i class="fa fa-fw fa-twitter" focusable="false"></i><span class="visually-hidden sr-only">트위터</span></a> <a target="_blank" href="https://www.linkedin.com/company/odoo" class="d-inline dropdown-item"><i class="fa fa-fw fa-linkedin" focusable="false"></i><span class="visually-hidden sr-only">링크드인</span></a> <a target="_blank" href="https://www.instagram.com/odoo.official" class="d-inline dropdown-item"><i class="fa fa-fw fa-instagram" focusable="false"></i><span class="visually-hidden sr-only">인스타그램</span></a> <a target="_blank" href="https://www.facebook.com/odoo" class="d-inline dropdown-item"><i class="fa fa-fw fa-facebook" focusable="false"></i><span class="visually-hidden sr-only">페이스북</span></a> <a target="_blank" href="https://www.tiktok.com/@odoo" class="d-inline dropdown-item"> <svg xmlns="http://www.w3.org/2000/svg" style="width: 15px; margin-top: -3px;" class="custom-tiktok" viewBox="0 0 2859 3333" shape-rendering="geometricPrecision" text-rendering="geometricPrecision" image-rendering="optimizeQuality" fill-rule="evenodd" clip-rule="evenodd" fill="currentColor"><path d="M2081 0c55 473 319 755 778 785v532c-266 26-499-61-770-225v995c0 1264-1378 1659-1932 753-356-583-138-1606 1004-1647v561c-87 14-180 36-265 65-254 86-398 247-358 531 77 544 1075 705 992-358V1h551z"></path></svg> </a> <a target="_blank" href="//podcast.odoo.com" class="d-inline dropdown-item"><i class="fa fa-fw fa-spotify" focusable="false"></i><span class="visually-hidden sr-only">스포티파이</span></a> </div> <div> <a class="d-inline dropdown-item" href="tel:+3222903490"><i class="fa fa-phone text-muted me-1"></i>+32 2 290 34 90</a> <a target="_blank" class="d-inline dropdown-item" href="https://wa.me/85264491993"><i class="fa fa-whatsapp me-1"></i> WhatsApp 연락 가능</a><div class="o_schedule_demo w-auto"> <a target="_blank" href="/ko_KR/appointment?filter_appointment_type_ids=5542&filter_appointment_type_ids=5543&filter_appointment_type_ids=4497" class="dropdown-item d-inline text-start"> <i class="fa fa-calendar text-muted"></i> 데모 예약하기 </a> </div> </div> </span> </div> </li> <li><a href="/ko_KR/pricing">요금제</a></li> <li><a href="/ko_KR/contactus">문의하기</a></li> </ul> </div> </header> <main> <div id="wrap"> <section class="o_bg_cover o_support_banner" style="background-image:url(https://odoocdn.com/openerp_enterprise/static/src/img/support/support_banner.jpg); background-position: 65% center"> <div class="container text-center-xs"> <h1 class="mt-6 mb-4 text-white display-2">도움 받기</h1> </div> </section> <section> <div class="container o_support_form"> <form class="mt-3 mb-6 form-horizontal" method="post" enctype="multipart/form-data" action="/ko_KR/help/submit"> <div class="row justify-content-between"> <div class="col-12 col-lg-4 order-lg-2 d-flex flex-column"> <div class="card bg-light o_login_panel mb-3"> <div class="card-header"> <h5 class="mb-0 mt-0">지원 서비스</h5> </div> <div class="card-body text-center"> <a class="btn btn-primary w-100" href="/web/login?redirect=/help">로그인</a> <p class="text-muted">사용자 정보를 검색하려면</p> </div> </div> <div class="card bg-light mb-2"> <a id="emergency-chat" href="#" class="d-flex justify-content-start gap-2 gap-md-3 align-items-center py-3 pe-2 px-md-3 h-100 rounded"> <div class="o_portal_icon align-self-start"> <img src="https://odoocdn.com/helpdesk/static/src/img/tickets.svg" loading="lazy"/> </div> <div> <h5 class="mt-0 mb-1"> 긴급 상황인가요? </h5> <p class="m-0 text-600"> Chat with us or use emergency lines </p> </div> </a> </div> <div class="card bg-light mb-2"> <a href="/ko_KR/my/account" class="d-flex justify-content-start gap-2 gap-md-3 align-items-center py-3 pe-2 px-md-3 h-100 rounded"> <div class="o_portal_icon align-self-start"> <img src="https://odoocdn.com/portal/static/src/img/portal-addresses.svg" loading="lazy"/> </div> <div> <h5 class="mt-0 mb-1"> Odoo 계정으로 이동하기 </h5> <p class="m-0 text-600"> 문서 및 개인 정보 관리 </p> </div> </a> </div> <div class="card bg-light mb-2"> <a href="/ko_KR/appointment" class="d-flex justify-content-start gap-2 gap-md-3 align-items-center py-3 pe-2 px-md-3 h-100 rounded"> <div class="o_portal_icon align-self-start"> <img src="https://odoocdn.com/appointment/static/src/img/calendar.svg" loading="lazy"/> </div> <div> <h5 class="mt-0 mb-1"> 신규 고객 </h5> <p class="m-0 text-600"> 비즈니스 어드바이저와 데모 예약하기 </p> </div> </a> </div> <div class="card bg-light mb-2"> <div class="d-flex justify-content-start gap-2 gap-md-3 align-items-center py-3 pe-2 px-md-3 h-100 rounded"> <div class="o_portal_icon align-self-start"> <img src="https://odoocdn.com/knowledge/static/src/img/Books.svg" loading="lazy"/> </div> <div> <h5 class="mt-0 mb-1"> 유용한 링크 </h5> <p class="m-0 text-600"> <a href="/ko_KR/page/docs">Odoo 문서 자료</a> <br/> <a href="/ko_KR/slides/all/tag/odoo-tutorials-9">Odoo 튜토리얼</a> </p> </div> </div> </div> <table id="emergency-lines" class="small table table-condensed table-striped mt-3"> <thead> <tr style="background:0"> <th colspan="2" class="px-0" style="border:0" data-bs-toggle="collapse" data-bs-target="#o_emergency_table"> <div class="o_infobox_title py-2 ps-3 fw-bold bg-200"> <i class="fa fa-phone mr8 text-info"></i> 긴급 연락처 </div> </th> </tr> </thead> <tbody class="collapse" id="o_emergency_table"> <tr><th>미국</th> <td class="text-end" dir="ltr">+1 (650) 870 2051</td></tr> <tr><th>라틴 아메리카</th> <td class="text-end" dir="ltr">+1 (650) 260 6552</td></tr> <tr><th>유럽</th> <td class="text-end" dir="ltr">+32 2 616 8002</td></tr> <tr><th>아프리카</th> <td class="text-end" dir="ltr">+254 207 640 404</td></tr> <tr><th>중앙 아시아</th> <td class="text-end" dir="ltr">+971 4 498 7800</td></tr> <tr><th>아시아</th> <td class="text-end" dir="ltr">+91 79 40 500 100</td></tr> </tbody> </table> </div> <div class="col-12 col-lg-8 order-md-1 oe_support_form_body"> <input type="hidden" name="csrf_token" value="ff74dbfa9efe36108de0a75251cf570663c71cb2o1763998724"/> <fieldset class="mb-4"> <div class="col-12 py-2 row group"> <label class="col-sm-4 col-form-label form-label">이름 </label> <div class="col-sm-8"> <input type="text" name="name" required="required" class="form-control "/> </div> </div> <div class="col-12 py-2 row group"> <label class="col-sm-4 col-form-label form-label">이메일 </label> <div class="col-sm-8"> <input type="email" name="email" required="required" class="form-control "/> </div> </div> <div class="col-12 py-2 row group"> <label class="col-sm-4 col-form-label form-label">전화번호<em class="fw-light">(선택 사항)</em></label> <div class="col-sm-8"> <input type="tel" name="phone" class="form-control "/> </div> </div> <div class="col-12 py-2 row group"> <label class="col-sm-4 col-form-label form-label">이메일 참조 <em class="fw-light">(선택 사항)</em></label> <div class="col-sm-8"> <input type="text" name="followers" placeholder="예 : follower1@domain.com, ..." class="form-control "/> <small class="form-text text-muted">팔로워들은 모든 공유 메시지를 받게됩니다.</small> </div> </div> </fieldset> <fieldset class="mb-4"> <div class="col-12 py-2 row group"> <label class="col-sm-4 col-form-label form-label">본인 인증 방법</label> <div class="col-sm-8"> <div class="form-check"> <input class="o_enterprise input-control form-check-input" type="radio" name="edition" value="enterprise" checked="True"/> <label class="radio form-check-label">구독 코드</label> </div> <div class="form-check"> <input class="o_online input-control form-check-input" type="radio" id="edition_online" name="edition" value="online"/> <label for="edition_online" class="radio mb-0 form-check-label">데이터베이스 URL</label> </div> </div> </div> <div class="col-12 row group d-none o_show_online o_hide_enterprise o_hide_partner_pack"> <label class="col-sm-4 col-form-label form-label"></label> <div class="col-sm-8 o_instance_fields d-flex flex-column"> <input type="text" name="extra_dbname" placeholder="mydatabase.odoo.com 또는 mydomain.com" class="o_dbname_other form-control order-2"/> </div> </div> <div class="col-12 py-2 row group d-none o_hide_online o_show_enterprise o_hide_partner_pack"> <label class="col-sm-4 col-form-label form-label"></label> <div class="col-sm-8"> <div class="o_contract_number_other mt-1"> <input class="o_contract_number_other_input form-control" type="text" name="contract_number_other" placeholder="M1234567891011 또는 SO2023/123456"/> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> 가입 코드를 모르는 경우 로그인합니다. </small> </div> </div> </div> </fieldset> <fieldset class="mt-4"> <div class="col-12 py-2 row group d-none o_show_online o_show_enterprise o_hide_partner_pack"> <label class="col-sm-4 col-form-label form-label pt-0">상담 유형 </label> <div class="col-sm-8"> <div class="form-check radio"> <input type="radio" class="form-check-input" id="stage_administration" name="stage" value="administration" required="required" data-placeholder="e.g: I can't pay my subscription"/> <label for="stage_administration" class="form-check-label mb-0">가입 또는 결제 관련 질문</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" id="stage_config" name="stage" value="config" required="required" data-placeholder="e.g: How to configure a payment term"/> <label for="stage_config" class="form-check-label mb-0">Odoo 사용 및 설정 관련 이슈</label> </div> <div class="form-check radio"> <input type="radio" id="stage_behavior" name="stage" value="new" required="required" class="form-check-input" data-placeholder="e.g: In accounting app, an error occurs when I link a payment"/> <label for="stage_behavior" class="form-check-label mb-0">예상하지 못한 작동 상황</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" id="stage_upgrade" name="stage" value="post_upgrade" required="required" data-placeholder="e.g: In accounting app, an error occurs when I link a payment"/> <label for="stage_upgrade" class="form-check-label mb-0">업그레이드 관련 문제 (프로덕션)</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" id="stage_migration" name="stage" value="migration" required="required" data-placeholder="e.g: In accounting app, an error occurs when I link a payment"/> <label for="stage_migration" class="form-check-label mb-0">향후의 업그레이드와 관련된 문제 (업그레이드 테스트 중)</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" id="stage_bank" name="stage" value="bank_sync" required="required" data-placeholder="e.g: I can't connect my bank account"/> <label for="stage_bank" class="form-check-label mb-0">은행 동기화 문제</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" id="stage_access" name="stage" value="blocked" required="required" data-placeholder="e.g: I can't access my database"/> <label for="stage_access" class="form-check-label mb-0">데이터베이스 접속 오류</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" id="stage_other" name="stage" value="new" required="required" data-placeholder="e.g: In accounting app, an error occurs when I link a payment"/> <label for="stage_other" class="form-check-label mb-0">기타</label> </div> </div> </div> <div class="col-12 py-2 row group d-none o_hide_online o_hide_enterprise o_show_partner_pack "> <label class="col-sm-4 col-form-label form-label">상담 유형 </label> <div class="col-sm-8"> <div class="form-check radio"> <input type="radio" class="form-check-input" name="stage" value="pack_functional" required="required"/> <label class="form-check-label">기능 관련 문의</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" name="stage" value="pack_tech_advice" required="required"/> <label class="form-check-label">개발 관련 안내</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" name="stage" value="pack_upgrade" required="required"/> <label class="form-check-label">업그레이드: 버전 변경</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" name="stage" value="pack_migration" required="required"/> <label class="form-check-label">마이그레이션: 플랫폼 변경</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" name="stage" value="pack_perf" required="required"/> <label class="form-check-label">성능 문제</label> </div> <div class="form-check radio"> <input type="radio" class="form-check-input" name="stage" value="pack_other" required="required"/> <label class="form-check-label"> 기타 <a type="button" class="btn btn-link" data-toggle="tooltip" data-html="true" title="온프레미스 배포 및 유지보수는 저희 팀에서 지원되지 않음을 유념해 주시기 바랍니다. 자세한 내용은 기술 문서를 참고하세요. 정보가 필요한 온디맨드 개발자께서는 다음 링크를 참조하세요: https://www.odoo.com/page/developers-on-demand."> <i class="fa fa-info-circle text-info"></i> </a> </label> </div> </div> </div> <div class="group col-12 py-2 row"> <label class="col-sm-4 col-form-label form-label">사용 목적 </label> <div class="col-sm-8"> <input type="text" name="summary" placeholder="" required="required" maxlength="60" class="form-control "/> </div> </div> <div class="group col-12 py-2 row"> <label class="col-sm-4 col-form-label form-label">자세한 설명 </label> <div class="col-sm-8"> <div class="d-none o_show_administration o_hide_config o_hide_new o_hide_blocked o_hide_post_upgrade o_hide_bank_sync o_hide_migration o_hide_partner_pack"> <textarea name="description_administration" rows="10" class="form-control mb-2 "> 문제를 설명하세요: - Odoo.com 플로우와 관련된 오류의 경우 스크린샷 또는 동영상을 제공해 주세요. - 이름, 세금 ID, 계정 번호, 이메일 도메인 등 회사 또는 관리자에 대한 변경 사항이 있는 경우 공식 문서와 모든 변경 사항에 대한 세부 정보를 제공하세요. </textarea> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> 다음에서 문서와 개인 정보를 관리할 수 있습니다. <a href="/ko_KR/my/account">사용자 계정</a> </small> </div> <div class="d-none o_show_config o_hide_administration o_hide_new o_hide_blocked o_hide_post_upgrade o_hide_bank_sync o_hide_migration o_hide_partner_pack"> <textarea class="form-control mb16" name="description_config" rows="10"> 현재 어떤 플로우가 보여지나요? 예상되는 플로우는 무엇인가요? </textarea> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> You can find more information in our <a href="/ko_KR/documentation">문서 자료</a> 또는 당사의 <a href="/ko_KR/slides">온라인 학습 관리</a> 플랫폼 </small> </div> <div class="d-none o_show_new o_hide_config o_hide_administration o_hide_blocked o_show_post_upgrade o_hide_bank_sync o_hide_migration o_hide_partner_pack"> <textarea class="form-control mb16" name="description" rows="10"> What are the steps to reproduce your errors? What is the current behavior you observe? Wihtout the issue, what would you be the behavior/result? </textarea> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> 가능한 한 많은 정보 (예: 스크린샷, 동영상, 트레이스백)를 제공해 주세요. <br/> <i class="fa fa-question-circle text-info"></i> 자세한 내용은 다음을 참조하실 수 있습니다. <a href="/ko_KR/documentation">문서 자료</a> 또는 당사의 <a href="/ko_KR/slides">온라인 학습 관리</a> 플랫폼 </small> </div> <div class="d-none o_hide_new o_hide_config o_hide_administration o_hide_blocked o_hide_post_upgrade o_show_bank_sync o_hide_migration o_hide_partner_pack"> <textarea class="form-control mb16" name="description_bank_sync" rows="10"> 오류가 발생한 경우 오류 코드는 무엇입니까? 연결하신 client_id 는 무엇입니까? </textarea> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> Find more information in our <a href="/ko_KR/documentation/latest/applications/finance/accounting/bank/bank_synchronization.html">문서</a> </small> </div> <div class="d-none o_show_migration o_hide_config o_hide_new o_hide_administration o_hide_blocked o_hide_post_upgrade o_hide_bank_sync o_hide_partner_pack"> <textarea name="description_migration" rows="10" class="form-control mb-2 "> Did you encounter the issue in the process of an upgrade? If yes, describe the issue you encountered. If you encountered an issue in your upgraded test database: What is the link of your test database? What is the current behavior you observe? What would be the expected behavior? </textarea> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> 업그레이드에서 자세한 정보는 <a href="https://upgrade.odoo.com/">플랫폼</a> 또는 <a href="/ko_KR/documentation">문서 자료</a> </small> </div> <div class="d-none o_show_blocked o_hide_config o_hide_administration o_hide_new o_hide_post_upgrade o_hide_bank_sync o_hide_migration o_hide_partner_pack"> <textarea name="description_blocked" rows="10" class="form-control mb-2 "> What are the steps to reproduce the error ? Provide a screenshot of the error </textarea> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> 다음을 확인하세요. <a href="/ko_KR/my/subscriptions">구독 현황</a> </small> </div> <div class="d-none o_hide_online o_hide_enterprise o_hide_migration o_hide_new o_hide_config o_hide_administration o_hide_blocked o_hide_post_upgrade o_hide_bank_sync o_show_partner_pack"> <textarea class="form-control mb-2" name="description_partner_pack" rows="10"> 언어 (영어 또는 불어 선택 시 더욱 신속하게 지원 가능): 데이터베이스 URL: Odoo 버전 및 호스팅: 비즈니스 범위: 요청 사항 (커스터마이징이나 개발 관련된 경우 해당 요청 내용을 기재하세요): </textarea> </div> </div> </div> <div class="group col-12 py-2 row o_attachments mb-0"> <label class="col-sm-4 col-form-label form-label">파일 첨부</label> <div class="col-sm-8"> <ul class="list-group mb-1"> <li class="list-group-item d-flex justify-content-between"> <input type="file" name="attachment0" multiple="multiple" class="w-100 d-block"/> <a href="#" class="o_less_attachments"><i class="fa fa-times float-end"></i></a> </li> </ul> <a href="#" class="o_more_attachments link-beta small"><i class="ml8 fa fa-plus"></i> 첨부 파일 추가하기</a> <br/> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> 민감한 데이터는 포함하지 마십시오. 당사는 개인정보 처리방침에 명시된 대로 고객의 개인정보를 처리합니다. <a href="/ko_KR/privacy" target="_blank">개인정보 보호정책</a>을 통해 문제 해결에 도움을 받으실 수 있습니다. </small> </div> </div> <div id="odoo_sh_staging" class="d-none group col-12 py-2 row"> <label class="col-sm-4 col-form-label form-label">Odoo.sh 스테이징 브랜치</label> <div class="col-sm-8"> <div class="checkbox"> <label class="form-label"> <input type="checkbox" name="staging_allowed"/> 티켓이 작성된 때부터 솔루션이 구현될 때까지 지원팀이 스테이징 브랜치에 개입하는 것에 동의합니다. </label> </div> <div class="staging_sh d-none"> <input class="form-control " type="text" name="staging_url" placeholder="https://mystagingbranch.dev.odoo.com"/> <small class="form-text text-muted"> <i class="fa fa-question-circle text-info"></i> 비어 있으면 지원팀이 개입하여 스테이징을 해결하거나 새 스테이징을 만들 수 있습니다. </small> </div> </div> </div> </fieldset> <div class="col-12 text-end row"> <div class="col-sm-12 text-center d-none o_support_no_pack_anymore"> 사용 중인 패키지가 없거나, 현재 사용 중인 패키지 잔여 시간이 없습니다. 전담 어카운트 매니저에게 연락해 보세요: <br/> <br/> <br/> </div> <div class="col-sm-8 offset-sm-4"> <button class="btn btn-lg btn-primary mt-2 mb-2 w-100 o_support_send" type="submit">제출하기</button> <button class="d-none btn btn-lg btn-primary mt-2 mb-2 o_support_no_pack_anymore">담당 어카운트 매니저에게 문의하시기 바랍니다.</button> </div> </div> </div> <div class="col-12 col-lg-12 order-md-2 mt-8"> <h2 class="display-2 mb-5"><span class="x_wd_green_highlight_01">자주 묻는 질문</span></h2> <div class="accordion" id="support_faq" role="tablist"> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_01" aria-expanded="false"> What kind of support can I expect ? </a> <div id="faq_01" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> <p> Odoo support team is here to assist you by providing tools and materials or fix issues you encounter on standard applications with your database or your odoo account and subscription. Odoo Support team does not make changes to your production database without your agreement and gives you the material and knowledge to do it yourself! If the issue is a generic bug, an update of servers is done on a weekly basis. </p> <p> If you encounter an issue in a custom module or custom code (extra lines of code), support can be provided as long as the subscription contains maintenance costs for additional lines of code. </p> <p> Odoo support does not include training, implementation or intervention on your own servers or third party accounts (Payment providers, shiping provider, ....). These topic can be covered through a <a href="/ko_KR/pricing-packs">Odoo Success Pack</a>. </p> </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_02" aria-expanded="false"> I don't have subscription or database, how to contact us? </a> <div id="faq_02" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> 다음을 통해 문의하실 수 있습니다. <a href="/ko_KR/contactus">문의 페이지</a> 또는 다음 중 한 명과 미팅을 예약합니다. <a href="/ko_KR/appointment">our business expert</a>. </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_03" aria-expanded="false"> How to set up a domain name ? </a> <div id="faq_03" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> 유용한 정보는 다음 링크에서 확인할 수 있습니다. <a href="/ko_KR/documentation/latest/applications/websites/website/configuration/domain_names.html">페이지</a>. </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_04" aria-expanded="false"> How to change my company information ? </a> <div id="faq_04" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> <p> 이름, 주소, 연락처 등의 정보를 변경하려면 다음 주소로 이동하세요. <a href="/ko_KR/my/account">사용자 포털</a>. 세금 ID 또는 국가를 변경하려면 다음 내용을 입력하세요. <a href="/ko_KR/help?stage=administration">양식</a> 회사 관련 내용을 증명할 수 있는 정보를 최대한 많이 제공해 주세요: </p> <ul> <li>이름 주소가 포함된 세금 등록 서류</li> <li>회사의 공식 공개 정보 링크 (BCE, ...)</li> <li>취득 증명</li> </ul> </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_05" aria-expanded="false"> I have to change the admin of my databases or my odoo.sh project, how to do ? </a> <div id="faq_05" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> <p> Inside your database, you can add users and give them all accesses needed to administrate the database. Contact us if the initial admin do not have access to the database anymore. For your odoo.sh project, follow this steps to change the owner. Fill in this <a href="/ko_KR/help?stage=administration">양식</a> 지원이 필요하실 경우 </p> </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_06" aria-expanded="false"> How to upgrade my database ? </a> <div id="faq_06" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> <p> The upgrade of your database depend on the hosting of your database. Go to the <a href="https://upgrade.odoo.com">업그레이드 페이지</a> 자세한 정보를 확인하실 수 있습니다. 문의 사항이 있으시면 다음 연락처로 <a href="/ko_KR/help?stage=migration">양식</a> 테스트 중에 문제가 발생하는 경우 </p> </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_07" aria-expanded="false"> How to change my database hosting ? </a> <div id="faq_07" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> <p> It is possible to migrate from one hosting option to another, read the <a href="/ko_KR/documentation/latest/administration/hosting.html">문서 자료</a>. 지원팀에서 온라인 플랫폼으로의 이전을 도와드릴 수 있습니다. 다른 이전은 파트너 또는 계정 관리자에게 문의하세요. </p> </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_08" aria-expanded="false"> How is my data managed? </a> <div id="faq_08" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> <p> You can find useful information by visiting these pages: <ul> <li><a href="/ko_KR/privacy">개인정보</a></li> <li><a href="/ko_KR/gdpr">GDPR</a></li> </ul> </p> </div> </div> </div> <div class="accordion-item" data-name="Item"> <a href="#" role="tab" class="accordion-button fs-5 collapsed" data-bs-toggle="collapse" data-bs-target="#faq_09" aria-expanded="false"> What is odoo security compliance ? </a> <div id="faq_09" class="collapse" role="tabpanel" data-bs-parent="#support_faq"> <div class="accordion-body"> <p>You can find useful information by visiting these pages: <ul> <li><a href="/ko_KR/security">보안 페이지</a></li> </ul> </p> </div> </div> </div> </div> </div> </div> </form> </div> </section> </div> <div id="o_shared_blocks" class="oe_unremovable"></div> </main> <footer id="bottom" data-anchor="true" data-name="Footer" class="o_footer o_colored_level o_cc o_footer_slideout"> <div id="footer" class="container o_not_editable "> <span class="o_logo o_logo_inverse d-block mx-auto o_footer_logo my-5"></span> <div class="row"> <div class="col-12 col-lg-7 col-xl-6"> <div class="row"> <div class="col-12 col-md-4 mb-3 mb-md-0"> <div class="row"> <div class="col-6 col-md-12"> <span class="o_footer_title">커뮤니티</span> <ul class="o_footer_links list-unstyled"> <li><a href="/ko_KR/slides/all/tag/odoo-tutorials-9">튜토리얼</a></li> <li><a href="/ko_KR/page/docs">문서</a></li> <li><a href="/ko_KR/forum/help-1">포럼</a></li> </ul> </div> <div class="col-6 col-md-12"> <span class="o_footer_title">오픈 소스</span> <ul class="o_footer_links list-unstyled"> <li><a href="/ko_KR/page/download">다운로드</a></li> <li class="divider"></li> <li><a href="https://github.com/odoo/odoo">Github</a></li> <li><a href="https://runbot.odoo.com/">Runbot</a></li> <li><a href="https://github.com/odoo/odoo/wiki/Translations">번역</a></li> </ul> </div> </div> </div> <div class="col-6 col-md-4"> <span class="o_footer_title">서비스</span> <ul class="o_footer_links list-unstyled"> <li><a href="https://www.odoo.sh">Odoo.sh 호스팅</a></li> <li class="divider"></li> <li><a href="/ko_KR/help">지원</a></li> <li><a href="https://upgrade.odoo.com">업그레이드</a></li> <li><a href="/ko_KR/page/developers-on-demand">맞춤 개발</a></li> <li><a href="/ko_KR/education/program">학습</a></li> <li class="divider"></li> <li><a href="/ko_KR/accounting-firms">회계사 검색</a></li> <li class="divider"></li> <li><a href="/ko_KR/partners">파트너 검색</a></li> <li><a href="/ko_KR/become-a-partner">파트너 등록</a></li> </ul> </div> <div class="col-6 col-md-4 mb-4"> <span class="o_footer_title">회사 소개</span> <ul class="o_footer_links list-unstyled"> <li><a href="/ko_KR/page/about-us">회사 소개</a></li> <li><a href="/ko_KR/page/brand-assets">브랜드 자산</a></li> <li><a href="/ko_KR/contactus">상담 문의</a></li> <li><a href="/ko_KR/jobs">인재 채용</a></li> <li class="divider"></li> <li><a href="/ko_KR/events">행사</a></li> <li><a href="//podcast.odoo.com">팟캐스트</a></li> <li><a href="/ko_KR/blog">블로그</a></li> <li><a href="/ko_KR/blog/6">고객 사례</a></li> <li class="divider"></li> <li><a href="/ko_KR/legal">법적고지</a> <span class="small text-muted">•</span> <a href="/ko_KR/privacy">개인정보</a></li> <li><a href="/ko_KR/security">보안</a></li> </ul> </div> </div> </div> <div class="col-12 col-lg-5 col-xl-5 offset-xl-1"> <div class="d-flex align-items-center justify-content-between"> <div class="js_language_selector o_language_selector dropdown d-print-none"> <button type="button" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="true" class="border-0 dropdown-toggle btn btn-sm btn-outline-secondary"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/kr.png?height=25" alt="" loading="lazy"/> <span class=""> 한국어 (KR)</span> </button> <div role="menu" class="dropdown-menu "> <a class="dropdown-item js_change_lang " role="menuitem" href="/ar/help" data-url_code="ar" title=" الْعَرَبيّة"> <img class="o_lang_flag " src="https://odoocdn.com/web/image/res.lang/23/flag_image?height=25" alt="" loading="lazy"/> <span class=""> الْعَرَبيّة</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/zh_CN/help" data-url_code="zh_CN" title=" 简体中文"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/cn.png?height=25" alt="" loading="lazy"/> <span class=""> 简体中文</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/zh_TW/help" data-url_code="zh_TW" title=" 繁體中文"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/tw.png?height=25" alt="" loading="lazy"/> <span class=""> 繁體中文</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/cs_CZ/help" data-url_code="cs_CZ" title=" Čeština"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/cz.png?height=25" alt="" loading="lazy"/> <span class=""> Čeština</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/nl_NL/help" data-url_code="nl_NL" title=" Nederlands"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/nl.png?height=25" alt="" loading="lazy"/> <span class=""> Nederlands</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/help" data-url_code="en_US" title="English"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/us.png?height=25" alt="" loading="lazy"/> <span class="">English</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/fi_FI/help" data-url_code="fi_FI" title=" Suomi"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/fi.png?height=25" alt="" loading="lazy"/> <span class=""> Suomi</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/fr_FR/help" data-url_code="fr_FR" title=" Français"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/fr.png?height=25" alt="" loading="lazy"/> <span class=""> Français</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/de_DE/help" data-url_code="de_DE" title=" Deutsch"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/de.png?height=25" alt="" loading="lazy"/> <span class=""> Deutsch</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/id_ID/help" data-url_code="id_ID" title=" Bahasa Indonesia"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/id.png?height=25" alt="" loading="lazy"/> <span class=""> Bahasa Indonesia</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/it_IT/help" data-url_code="it_IT" title=" Italiano"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/it.png?height=25" alt="" loading="lazy"/> <span class=""> Italiano</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ja_JP/help" data-url_code="ja_JP" title=" 日本語"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/jp.png?height=25" alt="" loading="lazy"/> <span class=""> 日本語</span> </a> <a class="dropdown-item js_change_lang active" role="menuitem" href="/ko_KR/help" data-url_code="ko_KR" title=" 한국어 (KR)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/kr.png?height=25" alt="" loading="lazy"/> <span class=""> 한국어 (KR)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/pl_PL/help" data-url_code="pl_PL" title=" Język polski"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/pl.png?height=25" alt="" loading="lazy"/> <span class=""> Język polski</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/pt_BR/help" data-url_code="pt_BR" title=" Português (BR)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/br.png?height=25" alt="" loading="lazy"/> <span class=""> Português (BR)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ro_RO/help" data-url_code="ro_RO" title=" română"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ro.png?height=25" alt="" loading="lazy"/> <span class=""> română</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ru_RU/help" data-url_code="ru_RU" title=" русский язык"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ru.png?height=25" alt="" loading="lazy"/> <span class=""> русский язык</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sk_SK/help" data-url_code="sk_SK" title=" Slovenský jazyk"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/sk.png?height=25" alt="" loading="lazy"/> <span class=""> Slovenský jazyk</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sl_SI/help" data-url_code="sl_SI" title=" slovenščina"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/si.png?height=25" alt="" loading="lazy"/> <span class=""> slovenščina</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es/help" data-url_code="es" title=" Español (América Latina)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/419.png?height=25" alt="" loading="lazy"/> <span class=""> Español (América Latina)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es_ES/help" data-url_code="es_ES" title=" Español"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/es.png?height=25" alt="" loading="lazy"/> <span class=""> Español</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/th_TH/help" data-url_code="th_TH" title=" ภาษาไทย"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/th.png?height=25" alt="" loading="lazy"/> <span class=""> ภาษาไทย</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/tr_TR/help" data-url_code="tr_TR" title=" Türkçe"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/tr.png?height=25" alt="" loading="lazy"/> <span class=""> Türkçe</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/uk_UA/help" data-url_code="uk_UA" title=" українська"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ua.png?height=25" alt="" loading="lazy"/> <span class=""> українська</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/vi_VN/help" data-url_code="vi_VN" title=" Tiếng Việt"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/vn.png?height=25" alt="" loading="lazy"/> <span class=""> Tiếng Việt</span> </a> </div> </div> </div> <hr class="mt-3 mb-4"/> <p class="small text-muted">Odoo는 CRM, 이커머스, 회계, 재고, POS, 프로젝트 관리 등 기업의 모든 요구 사항을 충족하도록 설계된 오픈소스 기반의 통합 비즈니스 앱 제품군입니다.</p> <p class="small text-muted mb-4">Odoo의 간편한 UI와 완벽하게 통합된 기능을 직접 확인해 보세요.</p> <div class="o_footer_social_media mb-4"> <a target="_blank" href="https://www.facebook.com/odoo" class="me-3"><i class="fa fa-fw fa-facebook"></i></a> <a target="_blank" href="https://twitter.com/Odoo" class="me-3"><i class="fa fa-fw fa-twitter"></i></a> <a target="_blank" href="https://www.linkedin.com/company/odoo" class="me-3"><i class="fa fa-fw fa-linkedin"></i></a> <a target="_blank" href="https://github.com/odoo/odoo" class="me-3"><i class="fa fa-fw fa-github"></i></a> <a target="_blank" href="https://www.instagram.com/odoo.official" class="me-3"><i class="fa fa-fw fa-instagram"></i></a> <a target="_blank" href="https://www.tiktok.com/@odoo" class="me-3"><i class="fa fa-fw fa-tiktok"></i></a> <a target="_blank" class="me-3" href="tel:+3222903490"><i class="fa fa-fw fa-phone"></i></a> <a target="_blank" href="https://wa.me/85264491993"><i class="fa fa-fw fa-whatsapp"></i></a> </div> </div> </div> </div> <div class="o_footer_copyright o_not_editable"> <div class="container py-3 text-center"> <a class="small" href="/ko_KR/app/website">Website made with <span class="o_logo o_logo_inverse o_logo_15"></span></a> </div> </div> </footer> </div> <div id="o_live_modal" class="modal fade" tabindex="-1" role="dialog" contentEditable="false"> <div class="modal-dialog"> <div class="modal-content"> <div class="modal-header"> <h3 class="mt-1"><b>Odoo Experience</b> on YouTube</h3> <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="닫기"><span title="Close" class="fa fa-times"></span></button> <p class="text-black"> <b>1.</b> Use the live chat to ask your questions.<br/> <b>2.</b> The operator answers within a few minutes. </p> </div> <div class="modal-body bg-200"> <img src="https://odoocdn.com/openerp_website/static/src/img/2016/live-support/info.gif" class="img img-fluid" alt="Live support on Youtube" loading="lazy"/> </div> <div class="modal-footer"> <a class="btn btn-primary btn-lg" target="_blank" href="https://www.odoo.com/event/odoo-experience-2024-4662/track">Watch now<i class="fa fa-1x fa-long-arrow-right ml8"></i></a> </div> </div> </div> </div> </body> </html>

CINXE.COM

Submit a Support Ticket | Odoo