Novartis commitment to patients and caregivers

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class="count-filters"> </div> </div> <div class="search-clear-all"><div> <input onclick="clearAllFilterButton(); return false;" data-drupal-selector="edit-button" type="submit" id="edit-button" name="op" value="Clear All" class="button js-form-submit form-submit form-control arc-input"/> </div> </div> </form> </div> </div> </li> </ul> </div> <div id="block-polaris-languagecountryselectorfordesktop" data-block-plugin-id="novartis_language_selector" class="block block-nc-language-selector block-novartis-language-selector"> <div class="content">  <div class="language-selector-header-block language-selector-header-desktop" id="language-selector-header-block"> <div class="language-selector-name triangle-icon"> <img src="/themes/custom/polaris/patterns/images/globe.svg" alt="language-selector-globe"> <a class="site-selector-anchor-link-toggle" aria-label="Current site selection Global |en" href="#">Global <span>|</span> <strong>en </strong></a> </div> </div>  <div class="language-selector-desktop"> <div class="ls-title"> <div role="heading" class="h2" aria-label="Choose Location" aria-level="2"> <span>Choose Location</span> </div> </div> <div class="tab-content-block"> <div class="region-tabs">  <ul class="nav nav-pills"> <li class="nav-item"> <a class="nav-link active" href="#international" data-bs-toggle="pill"><strong>International</strong></a> </li> <li class="nav-item"> <a class="nav-link" href="#americas" data-bs-toggle="pill"><strong>Americas</strong></a> </li> <li class="nav-item"> <a class="nav-link" href="#asia-pacific" data-bs-toggle="pill"><strong>Asia Pacific</strong></a> </li> <li class="nav-item"> <a class="nav-link" href="#europe" data-bs-toggle="pill"><strong>Europe</strong></a> </li> <li class="nav-item"> <a class="nav-link" href="#middle-east-africa" data-bs-toggle="pill"><strong>Middle East & Africa</strong></a> </li> </ul> </div> </div> <div class="tab-content">  <div id=international class="tab-pane active"> <dl class="countries-list">  <dt></dt> <dd> <a href="https://www.novartis.com/" target="_self" class="active">Global | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartisfoundation.org" target="_self">Novartis Foundation | <strong>English</strong></a> </dd> </dl> </div> <div id=americas class="tab-pane"> <dl class="countries-list">  <dt></dt> <dd> <a href="https://www.novartis.com/ar-es/" target="_self">Argentina | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/br-pt/" target="_self">Brazil | <strong>Português</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ca-en/" target="_self">Canada | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ca-fr/" target="_self">Canada | <strong>Français</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/candean-es/" target="_self">Central America | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/co-es/" target="_self">Colombia | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/mx-es/" target="_self">Mexico | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/us-en/" target="_self">United States | <strong>English</strong></a> </dd> </dl> </div> <div id=asia-pacific class="tab-pane"> <dl class="countries-list">  <dt></dt> <dd> <a href="https://www.novartis.com/au-en/" target="_self">Australia | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/bd-en/" target="_self">Bangladesh | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/hk-zh/" target="_self">Hong Kong S.A.R. | <strong>繁體中文</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/in-en/" target="_self">India | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/id-en/" target="_self">Indonesia | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/jp-ja/" target="_self">Japan | <strong>日本語</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/kr-ko/" target="_self">Korea | <strong>한국어</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com.cn/" target="_self">Mainland China | <strong>中文</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/my-en/" target="_self">Malaysia | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/pk-en/" target="_self">Pakistan | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ph-en/" target="_self">Philippines | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/sg-en/" target="_self">Singapore | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/tw-zh/" target="_self">Taiwan | <strong>繁體中文</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/th-th/" target="_self">Thailand | <strong>ภาษาไทย</strong></a> </dd> </dl> </div> <div id=europe class="tab-pane"> <dl class="countries-list">  <dt></dt> <dd> <a href="https://www.novartis.com/at-de/" target="_self">Austria | <strong>Deutsch</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/be-fr/" target="_self">Belgium | <strong>Français</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/be-nl/" target="_self">Belgium | <strong>Nederlands</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/bg-bg/" target="_self">Bulgaria | <strong>Български</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/cz-cs/" target="_self">Czech Republic | <strong>Česky</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/cz-en/" target="_self">Czech Republic | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/dk-da/" target="_self">Denmark | <strong>Dansk</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ee-et/" target="_self">Estonia | <strong>Eesti</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/fi-fi/" target="_self">Finland | <strong>Suomalainen</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/fr-fr/" target="_self">France | <strong>Français</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/de-de/" target="_self">Germany | <strong>Deutsch</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/gr-el/" target="_self">Greece | <strong>Ελληνικά</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/hu-hu/" target="_self">Hungary | <strong>Magyar</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ie-en/" target="_self">Ireland | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/it-it/" target="_self">Italy | <strong>Italiano</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/lv-lv/" target="_self">Latvia | <strong>Latvian</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/lt-lt/" target="_self">Lithuania | <strong>Lithuanian</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/nl-nl/" target="_self">Netherlands | <strong>Nederlands</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/no-no/" target="_self">Norway | <strong>Norsk</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/pl-pl/" target="_self">Poland | <strong>Polski</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/pt-pt/" target="_self">Portugal | <strong>Português</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ro-ro/" target="_self">Romania | <strong>Română</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ru-ru/" target="_self">Russia | <strong>Русский</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/rs-sr/" target="_self">Serbia | <strong>Srpski</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/sk-sk/" target="_self">Slovakia | <strong>Slovensky</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/si-sl/" target="_self">Slovenia | <strong>Slovenščina</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/si-en/" target="_self">Slovenia | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/es-es/" target="_self">Spain | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/se-se/" target="_self">Sweden | <strong>Svenska</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ch-de/" target="_self">Switzerland | <strong>Deutsch</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ch-fr/" target="_self">Switzerland | <strong>Français</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/tr-tr/" target="_self">Türkiye | <strong>Türkçe</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/uk-en/" target="_self">United Kingdom | <strong>English</strong></a> </dd> </dl> </div> <div id=middle-east-africa class="tab-pane"> <dl class="countries-list">  <dt></dt> <dd> <a href="https://www.novartis.com/eg-en/" target="_self">Egypt | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/il-he/" target="_self">Israel | <strong>עברית</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/sa-ar/" target="_self">Saudi Arabia | <strong>العربية</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/za-en/" target="_self">South Africa | <strong>English</strong></a> </dd> </dl> </div> </div> </div> </div> </div> <div id="block-polaris-languagecountryselectorformobile" data-block-plugin-id="nc_language_selector_mobile" class="block block-nc-language-selector block-nc-language-selector-mobile"> <div class="content"> <div id="block-languagecountryselectorformobile" data-block-plugin-id="novartis_language_selector_mobile" class="block block-novartis-language-selector block-novartis-language-selector-mobile block-wrapper"> <div class="language-selector-header-block-mobile language-selector-header-mobile" id="language-selector-header-block-mobile"> <div class="language-selector-name triangle-icon"> <img src="/themes/custom/polaris/patterns/images/globe.svg" alt="language-selector-globe"> <a class="site-selector-anchor-link-toggle" href="#" aria-label="Current site selection Global"> <span>Global </span> </a> </div> </div> <div class="language-selector-mobile"> <div class="brand-quinary-light"> <div class="heading"> <div class="h3" aria-label="Choose Location" role="heading" aria-level="3"> <span>Choose Location</span> </div> </div> <div class="tab-content-block-mobile"> <div class="region-selector-wrapper"> <div class="dropdown dropdown-select"> <button class="dropdown-toggle" type="button" id="dropdownMenuButton" data-selected-region="international" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <strong><strong>international</strong></strong> </button> <div class="dropdown-menu" > <a class="dropdown-item" data-region="international" href="#international">International</a> <a class="dropdown-item" data-region="americas" href="#americas">Americas</a> <a class="dropdown-item" data-region="asia-pacific" href="#asia-pacific">Asia Pacific</a> <a class="dropdown-item" data-region="europe" href="#europe">Europe</a> <a class="dropdown-item" data-region="middle-east-africa" href="#middle-east-africa">Middle East & Africa</a> </div> </div> </div> </div> <div class="countrylist-wrapper"> <dl class="countries-list">  <dt></dt> <dd> <a href="https://www.novartis.com/ar-es/" target="_self" data-region-identifier="americas">Argentina | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/au-en/" target="_self" data-region-identifier="asia-pacific">Australia | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/at-de/" target="_self" data-region-identifier="europe">Austria | <strong>Deutsch</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/bd-en/" target="_self" data-region-identifier="asia-pacific">Bangladesh | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/be-fr/" target="_self" data-region-identifier="europe">Belgium | <strong>Français</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/be-nl/" target="_self" data-region-identifier="europe">Belgium | <strong>Nederlands</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/br-pt/" target="_self" data-region-identifier="americas">Brazil | <strong>Português</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/bg-bg/" target="_self" data-region-identifier="europe">Bulgaria | <strong>Български</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ca-en/" target="_self" data-region-identifier="americas">Canada | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ca-fr/" target="_self" data-region-identifier="americas">Canada | <strong>Français</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/candean-es/" target="_self" data-region-identifier="americas">Central America | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/co-es/" target="_self" data-region-identifier="americas">Colombia | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/cz-cs/" target="_self" data-region-identifier="europe">Czech Republic | <strong>Česky</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/cz-en/" target="_self" data-region-identifier="europe">Czech Republic | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/dk-da/" target="_self" data-region-identifier="europe">Denmark | <strong>Dansk</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/eg-en/" target="_self" data-region-identifier="middle-east-africa">Egypt | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ee-et/" target="_self" data-region-identifier="europe">Estonia | <strong>Eesti</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/fi-fi/" target="_self" data-region-identifier="europe">Finland | <strong>Suomalainen</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/fr-fr/" target="_self" data-region-identifier="europe">France | <strong>Français</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/de-de/" target="_self" data-region-identifier="europe">Germany | <strong>Deutsch</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/gr-el/" target="_self" data-region-identifier="europe">Greece | <strong>Ελληνικά</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/hk-zh/" target="_self" data-region-identifier="asia-pacific">Hong Kong S.A.R. | <strong>繁體中文</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/hu-hu/" target="_self" data-region-identifier="europe">Hungary | <strong>Magyar</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/in-en/" target="_self" data-region-identifier="asia-pacific">India | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/id-en/" target="_self" data-region-identifier="asia-pacific">Indonesia | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ie-en/" target="_self" data-region-identifier="europe">Ireland | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/il-he/" target="_self" data-region-identifier="middle-east-africa">Israel | <strong>עברית</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/it-it/" target="_self" data-region-identifier="europe">Italy | <strong>Italiano</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/jp-ja/" target="_self" data-region-identifier="asia-pacific">Japan | <strong>日本語</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/kr-ko/" target="_self" data-region-identifier="asia-pacific">Korea | <strong>한국어</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/lv-lv/" target="_self" data-region-identifier="europe">Latvia | <strong>Latvian</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/lt-lt/" target="_self" data-region-identifier="europe">Lithuania | <strong>Lithuanian</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com.cn/" target="_self" data-region-identifier="asia-pacific">Mainland China | <strong>中文</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/my-en/" target="_self" data-region-identifier="asia-pacific">Malaysia | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/mx-es/" target="_self" data-region-identifier="americas">Mexico | <strong>Español</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/nl-nl/" target="_self" data-region-identifier="europe">Netherlands | <strong>Nederlands</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/no-no/" target="_self" data-region-identifier="europe">Norway | <strong>Norsk</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/" target="_self" data-region-identifier="international" class="active">Global | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartisfoundation.org" target="_self" data-region-identifier="international">Novartis Foundation | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/pk-en/" target="_self" data-region-identifier="asia-pacific">Pakistan | <strong>English</strong></a> </dd> <dt></dt> <dd> <a href="https://www.novartis.com/ph-en/" target="_self" 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Product recalls  </a> </li> <li class="we-mega-menu-li" data-level="2" data-element-type="we-mega-menu-li" data-id="516667ea-93b2-49c2-aae1-77c8b5b1b3dd" data-submenu="0" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <i class="borderH"></i> <a class="we-mega-menu-li" title="Third-party suppliers" href="/about/quality/third-party-suppliers" > <i class="borderH"></i> Third-party suppliers  </a> </li> </ul> </div> </div> </div> </div> </li> <li class="we-mega-menu-li" data-level="1" data-element-type="we-mega-menu-li" data-id="23da37d2-b27b-4c8c-9b93-9b1bc88b131d" data-submenu="0" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <i class="borderH"></i> <a class="we-mega-menu-li" title="Awards and recognition" href="/about/awards-and-recognition" > <i class="borderH"></i> Awards and recognition  </a> </li> </ul> </div> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" 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Every day, we work to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.</span><span lang="EN-GB"></span></p> </div> </div> </div> </div></div> </div> </div> </div> </div> </li> <li class="we-mega-menu-li dropdown-menu active active-trail" data-level="0" data-element-type="we-mega-menu-li" data-id="46c98121-e544-4ac9-bc64-a92da86975ca" data-submenu="1" data-group="0" data-class="" data-icon="" data-caption="" data-alignsub="" data-target=""> <i class="borderH"></i> <a class="we-mega-menu-li" title="Patients and caregivers" href="/patients-and-caregivers" > <i class="borderH"></i> Patients and caregivers  </a> <div class="we-mega-menu-submenu" data-element-type="we-mega-menu-submenu"> <span class="more_from"></span> <div class="we-mega-menu-submenu-inner"> <div class="we-mega-menu-row" data-element-type="we-mega-menu-row" data-custom-row="1"> <div class="we-mega-menu-col span6" data-element-type="we-mega-menu-col" data-width="6" data-block="" data-blocktitle="0" data-hidewhencollapse="" 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id="main-wrapper" class="layout-main-wrapper clearfix"> <div class="highlighted"> <div class="container section clearfix"> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <section class="row region region-hero-banner"> </section> <div class="container"> <div id="block-polaris-breadcrumbs" data-block-plugin-id="system_breadcrumb_block" class="block block-system block-system-breadcrumb-block"> <div class="content"> <nav role="navigation" aria-label="breadcrumb" class="breadcrumb_custom_class"> <ol class="breadcrumb custom-breadcrumb"> <li class="breadcrumb-item"> <a href="/">Home</a> </li> <li class="breadcrumb-item"> <a href="https://www.novartis.com/patients-and-caregivers">Patients and caregivers</a> </li> <li class="breadcrumb-item"> <a href="https://www.novartis.com/patients-and-caregivers/novartis-commitment-patients-and-caregivers">Novartis commitment to patients and caregivers</a> </li> </ol> </nav> </div> </div> </div> <div class="container"> <div class="page_title "> <section class="row region region-page-title"> <div id="block-polaris-page-title" data-block-plugin-id="page_title_block" class="block block-core block-page-title-block"> <div class="content"> <h1 class="title"><span class="field field--name-title field--type-string field--label-hidden">Novartis commitment to patients and caregivers</span> </h1> </div> </div> </section> </div> </div> <div id="main" class="container-fluid custom_width"> <div class="row row-offcanvas row-offcanvas-left clearfix"> <div class="container"> <div class="main-content col order-last col-md-12 column-full" id="content"> <section class="section"> <div id="block-polaris-content" data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <div class="content"> <div about="/patients-and-caregivers/novartis-commitment-patients-and-caregivers" class="node node--type-interior-page node--view-mode-full clearfix"> <header> </header> <div class="node__content clearfix"> <div class="page_content"> <div class="row content_middle"> <div class="col-sm-12 content_left_side"> <div class="field_body_txt "> <div class="field field--name-field-body field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--rich-text-content paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-content field--type-text-with-summary field--label-hidden field__item"><p>Novartis works with the patient community around the world to discover new ways to improve and extend people’s lives. Our strong commitment to human health is rooted in our <a href="/esg/ethics-risk-and-compliance/ethical-behavior/code-ethics" data-entity-type="node" data-entity-uuid="91aead54-2c1c-4156-a34e-7b146c623271" data-entity-substitution="canonical" title="Code of Ethics">Code of Ethics</a>, which shapes the decisions we make and the actions we take daily. Our significant investment in research and development underpins our dedication to using science-based innovation to address some of society's most challenging healthcare issues.</p><p>We recognize the importance of patients and caregivers understanding what they can expect from Novartis. Only by working together can we improve outcomes for patients and change the practice of medicine.</p></div> </div> </div> <div class="field__item"> <div class="cta-teaser"> <h3 class="cta_title " > Novartis commitment to patients and caregivers 2024 factsheet </h3> <div class="cta_description"> <div class="clearfix text-formatted field field--name-field-cta-description field--type-text-with-summary field--label-hidden field__item"><p>Only by working together and delivering on the four pillars of our Commitment, can we improve outcomes for patients and change the practice of medicine.</p></div> </div> <a class="link_button button_text" href="/sites/novartis_com/files/novartis-commitment-patients-caregivers-factsheet.pdf" target="_blank" title="Download the 2024 factsheet (PDF 0.3 MB)" >Download the 2024 factsheet (PDF 0.3 MB)</a> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--rich-text-content paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-content field--type-text-with-summary field--label-hidden field__item"><h2>Respecting and understanding the patient community perspective </h2><p>We commit to actively seeking out and listening to insights from the patient community to inform decision-making throughout the development and commercialization process for our medicines, for the mutual benefit of patients, healthcare systems and Novartis.</p><p>We commit to providing educational opportunities that are informed by the patient communities’ insights, empower patients to seek the right care, and help healthcare professionals best treat their patients.</p><p>We commit to working to make our products easier to use, especially for patients living with physical limitations, and we will seek advice from the patient community about how to improve the usability of our products.<br> <br>We commit to providing easy-to-understand information about our products, including providing timely and accurate medical information to healthcare professionals so they can best support the appropriate use of our products with their patients. </p><p>We commit to fully respecting the patient community’s independence and integrity, and to working in a simple, transparent way.</p><h2>Expanding access to our medicines</h2><p>We commit to working with the patient community and other stakeholders, such as governments, payers, healthcare professionals and other pharmaceutical companies, to help get patients the medicine they need.</p><p>We commit to implementing access strategies for all our new medicines based on three principles: addressing the needs of underserved populations through research and development; further improving affordability of our medicines; and strengthening healthcare systems.</p><p>We commit to continuing to provide tailored and scalable <a href="/esg/access" data-entity-type="node" data-entity-uuid="de79cc91-6b4f-424a-86aa-cf679dcb9301" data-entity-substitution="canonical" title="Access">access solutions</a>, including patient assistance programs, equitable commercial models, social business models, zero-profit models and drug donations.</p><p>We commit to exploring options to provide patients with <a href="/healthcare-professionals/managed-access-programs" data-entity-type="node" data-entity-uuid="c725c9e7-96bc-4aa6-aae8-3c1ddf98cd8e" data-entity-substitution="canonical" title="Managed access programs">access to our investigational medicines</a>, if requested, prior to regulatory approval.</p><h2>Conducting responsible clinical trials</h2><p>We commit to seeking patient community input and preferences early in the drug development process, as well as continuously improving how we share easy-to-understand information with patients before, during and after a clinical trial. </p><p>We commit to improving access to and participation in clinical trials by using insights from the patient community in trial designs, exploring novel technology-enabled solutions, and implementing strategies to ensure that our trials reflect the diversity of patients.</p><p>We recognize that the results of <a href="https://www.novartisclinicaltrials.com/TrialConnectWeb/home.nov" target="_blank">clinical trials</a> should be used to advance public health and we commit to giving the patient community and others access to trial information, including outcomes, whether positive or negative. </p><p>After the completion of a Novartis clinical trial, we commit to providing the results on <a href="https://clinicaltrials.gov/" target="_blank">clinicaltrials.gov</a> and <a href="https://eudract.ema.europa.eu/" target="_blank">EudraCT</a>. We also ask that the independent sponsors of all <a href="/sites/novartis_com/files/novartis-investigator-initiated-trials.pdf">Investigator Initiated Trials</a> (IITs) supported by Novartis make all results public.</p><p>After successful completion of clinical programs, we commit to registering our new medicines in every country where patients have participated in trials. Where a medicine is registered and not commercially available, we commit to providing it, as permitted by local legislation, to patients who participated in trials to ensure their treatment is not interrupted.</p><h2>Recognizing the importance of transparency and reporting</h2><p>We commit to transparently sharing information on our interactions with <a href="/investors/reporting-and-transparency-hub/payments-healthcare-professionals" data-entity-type="node" data-entity-uuid="7a839124-6506-495d-8982-c1ad73c3968c" data-entity-substitution="canonical" title="Payments to Healthcare Professionals">healthcare professionals</a> and the <a href="/investors/reporting-and-transparency-hub/patient-organization-funding" data-entity-type="node" data-entity-uuid="c9af2d81-79d2-436e-b8b6-067636afe2f9" data-entity-substitution="canonical" title="Patient organization funding">patient community</a>, and to disclosing all financial and relevant non-financial support.</p><p>We commit to regularly 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