Canals de comunicació ciutadana | Ajuntament de Barcelona

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The menu has up to three levels:</p> <ul> <li>First level: main menu options</li> <li>Second level: sub-options for elements from the first level</li> <li>Third level: sub-options for elements from the second level</li> </ul> <p>Browsing instructions:</p> <ul> <li>Browse using the vertical arrow keys on the first level of the menu.</li> <li>Use the right arrow key to display the second level.</li> <li>Browse on the second level using the vertical arrow keys.</li> <li>Use the Escape key to get back to the first level.</li> <li>Use the right arrow key to display the third level.</li> <li>Browse the third level by using the vertical arrow keys.</li> <li>Use the Escape key to get back to the second level.</li> <li>Alternatively, use the Enter key to display any level.</li> </ul> </div> </div> <ul id="minerva_menu_main_mobile" class="row h-100 minerva_menu_tree minerva_menu_first_tree" role="menubar" aria-label="Menú principal" style="display:none;"> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/organitzacio-municipal" target="" tabindex="-1" role="menuitem">L'organització</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/accio-de-govern" target="" tabindex="-1" role="menuitem">Acció de govern</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="http://ajuntament.barcelona.cat/transparencia/ca" target="_blank" tabindex="-1" role="menuitem">Transparència</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/informacio-administrativa" tabindex="-1" role="menuitem">Informació administrativa</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="https://seuelectronica.ajuntament.barcelona.cat/oficinavirtual/ca/" target="_blank" tabindex="-1" role="menuitem">Tràmits</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/canals-de-comunicacio-ciutadana" class="minerva_menu_in_active_trail minerva_menu_active_trail" tabindex="-1" role="menuitem">Canals de comunicació ciutadana</a> </li> </ul> <div class="d-block d-md-none minerva-xarxes-socials-mobile"> <div style="background-color: transparent"> <div class="minerva-xarxes-socials"> <p>Seguiu-nos:</p> <ul class="d-flex item-list"> <li> <a href="https://x.com/bcn_ajuntament" title="X" target="_blank"> <span class="bcn-icon-twitter" aria-hidden="true"></span> </a> </li> <li> <a href="https://www.youtube.com/user/bcnajuntament" title="Youtube" target="_blank"> <span class="bcn-icon-youtube" aria-hidden="true"></span> </a> </li> </ul> </div> </div> </div> </div> </div> <div id="minerva_menu_overlay" class="d-block d-md-none"></div> </nav> </section> </header>    <section class="region region-breadcrumb"> <div class="container"> <div id="block-minerva-subtheme-breadcrumbs" style="background-color: transparent"> <nav role="navigation" aria-label="Fil d'ariadna"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/ca">Inici</a> </li> <li class="breadcrumb-item"> <span aria-hidden="true">/</span> Canals de comunicació ciutadana </li> </ol> </nav> </div> <div id="block-ajuntamentreadspeaker" style="background-color: transparent"> <div id="ajuntament-readspeaker"></div> </div> </div> </section>  <div class="highlighted"> <section class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </section> </div>  <main id="main-content" role="main"> <section class="region region-content"> <div data-history-node-id="2568" class="node node--type-ajuntament-plana-b-sica node--view-mode-full page-basic-gallery"> <div class="container"> <h2> Canals de comunicació ciutadana </h2> </div> <div> </div> <div id="detail-node-2568" class="detail container contingut"> <div class="text-col"> <div> </div> </div> </div> <div> <div> <div> <div class="paragraph paragraph--type--bloc-vista paragraph--view-mode--default container"> <div> <div> <div id="block-ajuntamentcanaldecomunicacioambelciutada" style="background-color: transparent"> <div class="field field--name-body field--type-text-with-summary field--label-hidden"> <p>L’Ajuntament de Barcelona ofereix canals de comunicació presencials, telefònics i en línia per fer consultes, comunicar incidències o reclamacions, dur a terme tràmits o rebre informació sobre la ciutat.</p> </div> </div> </div> </div> </div> </div> <div> <div class="paragraph paragraph--type--bloc-vista paragraph--view-mode--default container"> <div> <div> <div id="block-ajuntamentcanalsdecomunicacio" style="background-color: transparent"> <div class="field field--name-body field--type-text-with-summary field--label-hidden"> <div class="wrapper-adm-portada row"> <div class="col-12 col-md-6 col-lg-4"><a class="caixa-adm-portada" href="/ca/canals-de-comunicacio-ciutadana/linia"><span class="titol-caixa-adm">En línia  </span><span class="bcn-icon-atencio-linia bcn-ico-canals-comunicacio-ciutatdana">‍ </span> <span class="descripcio-mes-info-adm">Des d’aquí podreu satisfer les demandes d'informació, solucionar tràmits i expressar queixes i suggeriments de forma no presencial. </span><span class="wrapper-boto-adm boto-adm-portada">+</span> </a></div> <div class="col-12 col-md-6 col-lg-4"><a class="caixa-adm-portada" href="/ca/canals-de-comunicacio-ciutadana/presencials"><span class="titol-caixa-adm">Presencial  </span><span class="bcn-icon-atencio-presencial bcn-ico-canals-comunicacio-ciutatdana">‍ </span> <span class="descripcio-mes-info-adm">Consulteu l’Oficina d’Atenció Ciutadana (OAC), les oficines especialitzades i els punts de registre que l’Ajuntament té distribuïts pel territori. </span><span class="wrapper-boto-adm boto-adm-portada">+</span> </a></div> <div class="col-12 col-md-6 col-lg-4"><a class="caixa-adm-portada" href="/ca/canals-de-comunicacio-ciutadana/xarxessocials"><span class="titol-caixa-adm">Xarxes socials municipals </span><span class="bcn-icon-xarxes-socials bcn-ico-canals-comunicacio-ciutatdana">‍ </span> <span class="descripcio-mes-info-adm">Cada vegada més, les xarxes socials s’estan convertint en un instrument de comunicació amb l’Administració. Utilitzeu les de l’Ajuntament de Barcelona. </span><span class="wrapper-boto-adm boto-adm-portada">+</span> </a></div> <div class="col-12 col-md-6 col-lg-4"><a class="caixa-adm-portada" href="/ca/canals-de-comunicacio-ciutadana/telefonics"><span class="titol-caixa-adm">Telefònic i videotrucada </span><span class="bcn-icon-videotrucada bcn-ico-canals-comunicacio-ciutatdana">‍ </span> <span class="descripcio-mes-info-adm">Teniu a la vostra disposició el telèfon 010 (des de fora de Barcelona, 931 537 010) i el servei “L'Ajuntament et truca”, en què s'atén, per mitjà d’una trucada o videotrucada, en un dia i una hora acordats per mitjà de cita prèvia. </span><span class="wrapper-boto-adm boto-adm-portada">+</span> </a></div> <div class="col-12 col-md-6 col-lg-4"><a class="caixa-adm-portada" href="https://comunica.barcelona.cat/inici/ca" target="_blank"><span class="titol-caixa-adm">Butlletins </span><span class="bcn-icon-butlleti bcn-ico-canals-comunicacio-ciutatdana">‍ </span> <span class="descripcio-mes-info-adm">Consulteu els diversos butlletins oficials sobre la ciutat de Barcelona</span><span class="wrapper-boto-adm boto-adm-portada">+</span> </a></div> <div class="col-12 col-md-6 col-lg-4"><a class="caixa-adm-portada" href="https://ajuntament.barcelona.cat/serveiatenciociutadana/" target="_blank"><span class="titol-caixa-adm">Carta de serveis d’Atenció Ciutadana </span><span class="bcn-icon-carta-serveis bcn-ico-canals-comunicacio-ciutatdana">‍ </span> <span class="descripcio-mes-info-adm">El Servei d’Atenció Ciutadana us ofereix informació dels serveis que posa a disposició de la ciutadania.</span><span class="wrapper-boto-adm boto-adm-portada">+</span> </a></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> </main>   <footer class="footer" role="contentinfo"> <section class="region region-footer"> <div class="container"> <div id="menu-footer"> <a href="https://ajuntament.barcelona.cat/ca"><img 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