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ICMI Contact Center Expo | October 21 to 24 2024

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w-dropdown-toggle"><div class="nav-textblock">About</div><img loading="lazy" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6711ea56fd16176ad7dbf3d4_down-arrow%20(3).png" alt="" class="image-44"/></div><nav class="dropdown-list w-dropdown-list"><div class="dropdown-list-wrapper"><a href="/about-us" class="dropdown-link w-dropdown-link">Overview</a><a href="/life-at-clootrack" class="dropdown-link w-dropdown-link">Life at Clootrack</a><a href="/contact-us" class="dropdown-link w-dropdown-link">Contact Us</a><a href="/press-release" class="dropdown-link w-dropdown-link">Press Releases</a><a href="/clootrack-in-the-media" class="dropdown-link w-dropdown-link">Clootrack in the Media</a><a href="/events" class="dropdown-link w-dropdown-link">Clootrack at Events</a></div></nav></div></li><li class="nav-list-item"><div data-hover="true" data-delay="0" class="nav-dropdown w-dropdown"><div class="nav-dropdown-toggle w-dropdown-toggle"><a href="/careers" class="w-inline-block"><div class="nav-textblock">Careers</div></a></div><nav class="dropdown-list w-dropdown-list"><div class="dropdown-list-wrapper"></div></nav></div></li><li><div class="responsive-show"><a href="/request-demo" class="demo-button w-button">Request Demo</a></div></li></ul></nav><div class="nav-buttons-wrapper"><a href="/request-demo" class="demo-button w-button">Request Demo</a></div><div class="menu-button w-nav-button"><div class="w-icon-nav-menu"></div></div></div></div></div></div><div class="w-layout-blockcontainer container-5 hidden w-container"><h2><strong>Clootrack at the Customer Experience Live Show Middle East 2024</strong></h2><div><strong><br/>April 30, 2024</strong></div><div class="w-richtext"><h5>Location: Orlando, FL</h5><p>Clootrack had a thrilling experience at the ICMI Contact Center Expo! This event served as an excellent networking platform for contact center and customer experience leaders, where we explored real-time innovations and best practices.</p><p>‍</p><figure class="w-richtext-align-floatleft w-richtext-figure-type-image"><div><img alt="ICMI - Shameel 1" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/672e06a0bf5582cdfb3fcb6e_AD_4nXdwjNguRhbE48DcR1eQr2XcQT9Ejsw-vvDK-cvhk8ugJYnH9uz92LnfU3Cp90kcq39MW4wob_gSqJl9vDbhx5q6IersjCjW-QjUZTmbqVv-t-u7V_VzNFDZuT_kFmXJbOCCSCXsVA.png" loading="lazy"/></div></figure><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>Over the four-day event, we engaged in insightful discussions and showcased our AI Superagent for Customer Intelligence. We shared compelling customer case studies that highlighted how our advanced analytics solutions offer valuable insights into customer preferences and behaviors.</p><figure class="w-richtext-align-floatright w-richtext-figure-type-image"><div><img alt="ICMI - Shameel" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/672e06b2bf5582cdfb3fd63e_AD_4nXeCP7Ph_jOweP0WK3I97gpfju5nvXlxRRmaXAboMxGZnYWGSPoK6h5LcbX1JyMp6VuxOHOQGvEsxZp-uvdkeuBay26Huu7VcQZy7rVVjWrRst4dCR8YGaXIon3-B3PhqO-YAyyC.png" loading="lazy"/></div></figure><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>At booth 208, our CEO,<a href="https://www.linkedin.com/in/shameelabdulla/"> Shameel Abdulla</a>, engaged with numerous delegates on key topics, including:</p><ol role="list"><li>Reducing call volumes</li><li>Boosting agent efficiency</li><li>Pinpointing reasons for call redirection</li><li>Ensuring compliance</li><li>Measuring empathy</li><li>Identifying and fixing costly root causes more efficiently</li></ol><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>We also demonstrated how global brands have leveraged Clootrack&#x27;s capabilities to make informed, customer-centric decisions. Thank you to everyone who visited us—we look forward to continuing these important conversations!</p><p>‍</p><h2> Connect with us!</h2><div class="w-embed w-script"><script charset="utf-8" type="text/javascript" src="//js-eu1.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "eu1", portalId: "24894098", formId: "82a96459-d9bd-40d4-b316-b068c7c3afaa" }); </script></div></div><div class="social-sharing-wrapper"><div class="social-share-text">Share: </div><div class="social-icons"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43f93c0650c5ce58988d7_Contact-facebook-icon.png" loading="lazy" alt=""/><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43f9d089c9b6bf57ea829_Twitter-icon.png" loading="lazy" alt=""/><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/66e43f96c0650c5ce58990df_linkedin-icon.png" loading="lazy" alt=""/></div></div></div><section class="event-single"><div class="event-single-container"><div class="event-heading-block"><h2 data-w-id="9727a86d-a27a-48d7-1364-61530d8f7352" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="event-heading">ICMI Contact Center Expo | October 21 to 24 2024 </h2><div class="inner-div-date"><p class="caption-event-1 regular">September 26, 2024</p></div></div><div class="orange-hr _50px ml-25px"></div><div data-w-id="9727a86d-a27a-48d7-1364-61530d8f7363" style="opacity:0;-webkit-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-moz-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);-ms-transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0);transform:translate3d(0, 10%, 0) scale3d(1, 1, 1) rotateX(0) rotateY(0) rotateZ(0) skew(0, 0)" class="blog-details"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/670e6707fbcab72f48808f51_icmi%20banner.webp" loading="lazy" width="1872" height="1000" alt="" sizes="(max-width: 767px) 100vw, (max-width: 991px) 91vw, (max-width: 1439px) 83vw, 1032px" srcset="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/670e6707fbcab72f48808f51_icmi%20banner-p-500.webp 500w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/670e6707fbcab72f48808f51_icmi%20banner-p-800.webp 800w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/670e6707fbcab72f48808f51_icmi%20banner-p-1080.webp 1080w, https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/670e6707fbcab72f48808f51_icmi%20banner.webp 1500w" class="event-main-img"/><div class="blog-rich-text-container"><aside class="blog-rich-text w-richtext"><h5>Location: Orlando, FL</h5><p>Clootrack had a thrilling experience at the ICMI Contact Center Expo! This event served as an excellent networking platform for contact center and customer experience leaders, where we explored real-time innovations and best practices.</p><p>‍</p><figure class="w-richtext-align-floatleft w-richtext-figure-type-image"><div><img alt="ICMI - Shameel 1" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/672e06a0bf5582cdfb3fcb6e_AD_4nXdwjNguRhbE48DcR1eQr2XcQT9Ejsw-vvDK-cvhk8ugJYnH9uz92LnfU3Cp90kcq39MW4wob_gSqJl9vDbhx5q6IersjCjW-QjUZTmbqVv-t-u7V_VzNFDZuT_kFmXJbOCCSCXsVA.png" loading="lazy"/></div></figure><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>Over the four-day event, we engaged in insightful discussions and showcased our AI Superagent for Customer Intelligence. We shared compelling customer case studies that highlighted how our advanced analytics solutions offer valuable insights into customer preferences and behaviors.</p><figure class="w-richtext-align-floatright w-richtext-figure-type-image"><div><img alt="ICMI - Shameel" src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cc4d/672e06b2bf5582cdfb3fd63e_AD_4nXeCP7Ph_jOweP0WK3I97gpfju5nvXlxRRmaXAboMxGZnYWGSPoK6h5LcbX1JyMp6VuxOHOQGvEsxZp-uvdkeuBay26Huu7VcQZy7rVVjWrRst4dCR8YGaXIon3-B3PhqO-YAyyC.png" loading="lazy"/></div></figure><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>At booth 208, our CEO,<a href="https://www.linkedin.com/in/shameelabdulla/"> Shameel Abdulla</a>, engaged with numerous delegates on key topics, including:</p><ol role="list"><li>Reducing call volumes</li><li>Boosting agent efficiency</li><li>Pinpointing reasons for call redirection</li><li>Ensuring compliance</li><li>Measuring empathy</li><li>Identifying and fixing costly root causes more efficiently</li></ol><p>‍</p><p>‍</p><p>‍</p><p>‍</p><p>We also demonstrated how global brands have leveraged Clootrack&#x27;s capabilities to make informed, customer-centric decisions. Thank you to everyone who visited us—we look forward to continuing these important conversations!</p><p>‍</p><h2> Connect with us!</h2><div class="w-embed w-script"><script charset="utf-8" type="text/javascript" src="//js-eu1.hsforms.net/forms/embed/v2.js"></script> <script> hbspt.forms.create({ region: "eu1", portalId: "24894098", formId: "82a96459-d9bd-40d4-b316-b068c7c3afaa" }); </script></div></aside></div><div class="social-sharing-wrapper"><div class="w-layout-hflex flex-block-3"><div class="social-share-text">Share: </div><div class="social-icons"><div class="code-embed-6 w-embed"><!-- ShareThis BEGIN --><div class="sharethis-inline-share-buttons"></div><!-- ShareThis END --></div></div></div></div></div></div></section><section class="footer"><div class="footer-container"><div class="footer-content"><div id="w-node-_5f1e3fda-9556-2254-dbe4-1597ece9e8ae-0b9eb682" class="w-layout-layout quick-stack-4 wf-layout-layout"><div id="w-node-_5f1e3fda-9556-2254-dbe4-1597ece9e8af-0b9eb682" class="w-layout-cell cell-21"><h1 class="heading-35-copy">Clootrack</h1><p class="paragraph">Revolutionize CX with an AI-enabled patented customer experience analytics solution that helps brands understand the WHY behind customer experience!</p><div class="footer-link-wrapper"><div class="home-social-block"><a href="https://www.facebook.com/clootrack" target="_blank" class="footer-social-link-4 w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/67164b893370273bb201aea4_Clootrack%20Facebook.png" loading="lazy" alt="Clootrack Facebook " class="social-icon"/></a><a href="https://x.com/clootrack" target="_blank" class="footer-social-link-4 w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/67164b896e68779417366fda_Clootrack%20X.png" loading="lazy" alt="Clootrack X" class="social-icon"/></a><a href="https://www.linkedin.com/company/clootrack" target="_blank" class="footer-social-link-4 w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717713c3ba13eac8f304420_Clootrack%20LinkedIn.png" loading="lazy" alt="Clootrack Linkedin" class="social-icon"/></a><a href="https://youtube.com/channel/UCg8_JzqzhhXIxdEUOB4DQJA" target="_blank" class="footer-social-link-4 w-inline-block"><img src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/6717713c9ef1137933c1be26_Clootrack%20YouTube.png" loading="lazy" alt="Clootrack Youtube" class="social-icon"/></a></div></div><div class="footer-hr"></div></div><div id="w-node-_5f1e3fda-9556-2254-dbe4-1597ece9e8d2-0b9eb682" class="w-layout-cell cell-4"><div class="footer-block-1"><div class="title-small">Products</div><a href="/platform" class="footer-link">Clootrack Platform</a><a href="/askclootrack" class="footer-link">AskClootrack</a><a href="/probetrack-analytics" class="footer-link last">ProbeTrack</a></div><div class="footer-block-2"><div class="title-small">Resources</div><a href="/blogs" class="footer-link">Blogs</a><a href="/case-studies" class="footer-link">Case Studies</a><a href="/insights" class="footer-link">Insights</a><a href="/knowledge-base" class="footer-link">Knowledge base</a><a href="/resources/cxseewhy-webinar-talkshow-dan-gingiss" class="footer-link">CX See Why Show</a><a href="/resources/a-cup-of-cx" class="footer-link">A Cup of CX</a><a href="/cx-reports" class="footer-link last">CX Reports</a></div><div class="footer-block-3"><div class="title-small">Company</div><a href="/about-us" class="footer-link">About Us</a><a href="/life-at-clootrack" class="footer-link">Life at Clootrack</a><a href="/contact-us" class="footer-link">Contact Us</a><a href="/careers" class="footer-link">Careers</a><a href="/press-release" class="footer-link">Press Releases</a><a href="/clootrack-in-the-media" class="footer-link">Clootrack in the Media</a><a href="/events" class="footer-link">Clootrack at Events</a><a href="/privacy-policy" class="footer-link last">Privacy Policy</a></div></div></div><section class="section-18"><p class="copyright-paragraph">Copyright © 2023  <a href="/" class="link-47">www.clootrack.com</a>  All Rights Reserved</p></section></div></div></section><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=66dffa95f947b62fb545cbea" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/66dffa95f947b62fb545cbea/js/webflow.7461d8289.js" type="text/javascript"></script> <script src="https://hubspotonwebflow.com/assets/js/form-124.js" type="text/javascript" integrity="sha384-bjyNIOqAKScdeQ3THsDZLGagNN56B4X2Auu9YZIGu+tA/PlggMk4jbWruG/P6zYj" crossorigin="anonymous"></script></body></html>

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