Smokeball Reviews 2024 - Pros & Cons from Verified Users

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We have been using it for quite a long time and are happy with its performance. Though all the features are working fine, its legal documentation features need to be more prompt and robust. If there is a huge file to be uploaded, it tends to crash.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "4" }, "author": { "@type": "Person", "name": "Aditya S." } }, { "@type": "Review", "@id": "13816", "datePublished": "May 23, 2018", "name": "By using this, you will be able to meet deadlines.", "reviewBody": "<p>If you are struggling to streamline your legal operations, I would say that Smoke Ball will help you achieve this in no time. However, you need to pay attention during the training sessions. Ten minutes is too short for a demo session; they should work on improving this.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "5" }, "author": { "@type": "Person", "name": "Renuka D." } }, { "@type": "Review", "@id": "13815", "datePublished": "May 23, 2018", "name": "Its legal calendar features keep us updated on the progress of the case.", "reviewBody": "<p>We are impressed with the legal library of the Smoke Ball. With more than 14,000 legal forms, you will get help with almost everything. However, I feel their training is not very professional. The executive lacked information about many features, and we had to Google to learn more about them.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "5" }, "author": { "@type": "Person", "name": "Russell P." } }, { "@type": "Review", "@id": "13814", "datePublished": "May 23, 2018", "name": "API is buggy at times. Rest is working fine as of now.", "reviewBody": "<p>Smoke Ball has saved us from falling into the pit of unresponsive service categories. It has helped us serve our clients better than ever before. However, the API lacks speed when performing certain tasks, such as creating client reports and real-time tracking of cases.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "5" }, "author": { "@type": "Person", "name": "Abdirahman " } }, { "@type": "Review", "@id": "13813", "datePublished": "May 23, 2018", "name": "Developed with precision and accuracy. Lacks speed at some levels.", "reviewBody": "<p>Smoke Ball is innovative law firm management software that every law firm should own. We have recently switched to it and are yet to witness its full competency. However, we have understood one fact: it is a real boon for law firms. They should expand their support system a little.</p>", "reviewRating": { "@type": "Rating", "bestRating": "5", "worstRating": "0", "ratingValue": "4" }, "author": { "@type": "Person", "name": "Prisca L." } } ] } </script>   <style> :root { --PPCPRODUCTBTN1: #0062B3; --PPCPRODUCTBTN2: #001965; --PPCPRODUCTBTN1HVR: #0088f6; --PPCPRODUCTBTN2HVR: #08194E; --PRODUCTBTN1: #0062B3; --PRODUCTBTN2: #001965; --PRODUCTBTN1HVR: #0088f6; --PRODUCTBTN2HVR: #08194E; } </style>  </head> <body> <noscript> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WQDBJVZ" height=0 width=0 style=display:none;visibility:hidden></iframe> </noscript> <input type="hidden" id="currentip" value="SG"> <main> <header class="new_header_shadow"> <div class="container ss_new_container"> <div class="d-flex align-items-center cat_header_main_div"> <div class="mr-auto d-flex align-self-start link_logo_main"> <a class="d-flex logo_div" href="https://www.softwaresuggest.com" target="_blank" rel="noopener"> <img class="sslogo" src="https://www.softwaresuggest.com/assets2/singleview/assets/img/homepage_new/ss_logo.svg" alt="SoftwareSuggest Logo" /> </a> </div> <div class="list_item header_dd_main"> <button id="desk_ajax_software_cat_header_dd" class="ajax_header_dd_selector ajax_header_cat_dropddown header_dd_btn d-flex align-items-center justify-content-center">Categories <span class="cat_header_angle">❯</span></button> <div id="software_cat_header_dd" class="ajax_header_selector header_menu_dd"> </div> </div> <div class="list_item margin_right"> <a href="https://www.softwaresuggest.com/write-review" target="_blank" rel="noopener" class="wr_cursor d-flex align-items-center header_button_common_class wrt_rev_btn">Write a Review</a> </div> <div class="list_item"> <a target="_blank" rel="noopener" href="https://www.softwaresuggest.com/vendors" class="d-flex align-items-center header_button_common_class biztech_webinar_btn">Add a Product</a> </div> <div class="list_item search_main"> <form id="header_search_form" action='https://www.softwaresuggest.com/search/index' method='get'> <input aria-label="Search" id="search" type="text" name="query" class="header_software_search" onchange="appendLoader()" placeholder="Search software or requirement..."> <div class="search_icon_header"> <span class="search_icon_header_bg"></span> </div> </form> </div> <div class="list_item header_request_cb_main"> <button class="ga_track_rc_header ajax_load_popup_form request_callback_btn header_menu_btn d-flex align-items-center justify-content-center btn-reqcall">Request A Call Back</button> </div> </div> <div class="mobile_header_main"> <div class="toggleon_searchopen"> <button id="mobile_header_sidebar_list" type="button" class="hamburger mobile_view_sidebar_ajax"> <img width="100" height="100"src="https://images.softwaresuggest.com/static-frontend/ss-header/hamburger_home.svg" alt="Hamburger"> </button> <div class="cat_mo_view_logo"> <a class="sslogo" href="https://www.softwaresuggest.com"> <img class="sslogo" src="https://images.softwaresuggest.com/static-frontend/ss-header/SSline_logo_new.svg" alt="SoftwareSuggest Logo"> </a> </div> <div class="search_icon_btn"> <img width="100" height="100" src="https://images.softwaresuggest.com/static-frontend/ss-header/search_icon_home.svg" alt="Search"> </div> </div> </div> </div> </header> <script> var dd_loaded = false; 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All the information is added by SoftwareSuggest.<hr>Do you work at Smokeball? <span class="claimprofile_tooltip ajax_load_popup_form">Claim your profile</span> to update the latest information about your product. </div> <div class="verified_tick_bgimg verified_tooltip"></div> </div> </div> </div> <div class="d-flex leaders_lable_main ml-2"> <a href="https://www.softwaresuggest.com/law-firm-advocates-software#leader_matrix" target="_blank" rel="noopener" class="d-flex align-items-center justify-content-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span> Contenders </a> </div> <div class="star_rating_outer"> <div class="col-md-3 star_main_div_green_outer"> <a href="#user-reviews"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </a> </div> <div class="col-md-9 padding_main_ratings"> <p class="big_count">4.7<span>/5</span></p> <p class="all_review_count">Based on 6 Reviews </p> <a class="d-flex align-items-center write_rev_header wr_cursor desk_header_big_rat_wr_link" href="https://www.softwaresuggest.com/smokeball/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> <a class="d-flex align-items-center write_rev_header wr_cursor mob_header_big_rat_wr_link" href="https://www.softwaresuggest.com/smokeball/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> </div> <div class="d-flex align-items-center pro_sticky_button"> <div class="d-flex align-items-center btns_main sticky_btn_desktop_only"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free new_link_onclick" onclick="popup_freedemo('Smokeball ','9918','9296','214','s','1518252106_Smokeball-logo.png','Law Firm and Advocates Software', '1518252070_Smokeball-home.png','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get new_link_onclick" onclick="popup_getquote('Smokeball','9918','9296','214','s','1518252106_Smokeball-logo.png','Law Firm and Advocates Software', '1518252070_Smokeball-home.png','');"> Get Pricing </span> </div> <div class="d-flex align-items-center link_btns"> </div> </div> </div> </div> </div> <div class="d-flex align-items-center flex-column btns_main mobile_button_position sticky_btn_mobile_only"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free new_link_onclick connect_now" onclick="popup_freedemo('Smokeball ','9918','9296','214','s','1518252106_Smokeball-logo.png','Law Firm and Advocates Software', '1518252070_Smokeball-home.png','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get new_link_onclick" onclick="popup_getquote('Smokeball','9918','9296','214','s','1518252106_Smokeball-logo.png','Law Firm and Advocates Software', '1518252070_Smokeball-home.png','');"> Get Pricing </span> </div> </div> </div> </div> <div class="profile_nav_tabs"> <div class="nev_arrow_postion"> <ul class="d-flex elem_sticky_nav"> <li class="ss_active_tab"><a class="nav_link" data-active-nav="overall_reviews" href="#overall_reviews">User Reviews</a></li> <li><a href="https://www.softwaresuggest.com/smokeball" target="_blank" rel="noopener">Product Overview</a></li> <li><a href="https://www.softwaresuggest.com/smokeball/alternatives" target="_blank" rel="noopener">Alternative</a></li> <li><a></a></li> </ul> <span id="prev_nav" class="arrow_profile_img backgroundimage_arrow_left pre_nav_sticky" style="display: none;"></span> <span id="next_nav" class="arrow_profile_img backgroundimage_arrow_right next_nav_sticky"></span> </div> </div> </div> </div> <div class="sticky_empty_space"></div> <div class="container mobile_container_padding"> <div class="all_section_main" style="margin-top: 30px;"> <div class="row"> <div class="col-12">  </div> <div class="col-xs-12 col-sm-12 col-xl-9 listing-part-col">  <div id="overall_reviews" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Overall Smokeball Reviews</h2> <p class="newdesign_title_sub_desc">Here's an unbiased review of Smokeball. Discover how Smokeball users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.</p> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="below_main_section_bg"> <div class="border_bottom_overall_reviews"> <div class="row padding_overall_review"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-5"> <div class="row"> <div class="col-md-3 star_main_div_green_outer"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </div> <div class="col-md-9 padding_count_ratings"> <p class="big_count"> 4.7<span>/5</span> </p> <p class="all_review_count">Based on 6 Reviews </p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-7 write_review_ask_ques_main"> <a class="d-flex align-items-center justify-content-center write_review_profile_where_reviwes write_rev_header wr_cursor" href="https://www.softwaresuggest.com/smokeball/write-review" target="_blank" rel="noopener nofollow">Write a Review</a> <span class="or_btw_ask_ques">Or</span> <div class="ga_track_soft_list ask_q_button_div_prof"> <input type="hidden" class="ga_soft_name" value="Smokeball"> <span class="ga_track_overall_ask_q ajax_load_popup_form ask_q_button_prof">Ask a Question</span> </div> </div> </div> </div> <div class="second_section_main_overall"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.7</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="86" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.7</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-6"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp rev_progress_bar noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Likelihood to recommend</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value" x="50%" y="60%">95%</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Likelihood to recommend</p> <p class="average_text">Out of 100%</p> </div> </div> </div> </div> </div> <div class="third_section_overall_review"> <div class="d-flex "> <h3 class="subtitle_h3_heading">Smokeball Pros and Cons</h3> </div> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-lg-4 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Helps me manage and access all cases and related documents with ease. Customizations helped us configure and integrate with other systems, making document management extremely easy."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Great app support system, various integrated features, informative training sessions, and very responsive customer support."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Will help you stay organized, will help you create court-approved documentation within minutes, and will help you save time from searching county websites."</p> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Performance and the interface of the mobile app need to be improved. Two years ago, I had some queries about integration with Outlook; I had to wait for more than two days to get them fixed. I have not had a situation where I needed to reach out to support recently."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Its legal documentation features become buggy at times. If you are documenting a huge file, it will keep restarting a number of times."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"The dashboard needs to be more responsive. Some more features need to be added to it."</p> </div> </div> </div> </div> <p class="varifiedrev_line"><span class="shield_image_reviewsection"></span>SoftwareSuggest reviews are authentic and verified. <span class="review_sec_popupbtn ajax_load_popup_form">Here's how.</span></p> </div> </div> </div> </div> </div>   <div id="user-reviews" class="user_review_section_main_div"> <div class="row section_main"> <div class="ga_track_soft_list col-12 d-flex align-items-center justify-content-between section_title section_title_with_btn"> <input type="hidden" class="ga_soft_name" value="Smokeball"> <div class="main_revsec_title">Showing <span class="rev_showing">6</span> out of 6 Reviews</div> <div class="dropdown_review_sort"> <form class="main_form_review_sort_filter"> <input type="hidden" name="software_id" value="9918"> <input type="hidden" name="soft_url" value="<??>/smokeball"> <input type="hidden" name="software_name" value="Smokeball"> <input type="hidden" name="write_review_link" value="https://www.softwaresuggest.com/smokeball/write-review"> <input type="hidden" name="check_is_premium" value="0"> <input type="hidden" name="selected_val" class="selected_sort_val" value=""> <input type="hidden" name="reviews_type" class="reviews_type" value=""> <select id="reviews_type" class="reviews_dropdown_select_type"> <option selected="selected" class="reviews_dropdown_option" value="all">All</option> <option class="reviews_dropdown_option" value="android_ios">Mobile App</option> <option class="reviews_dropdown_option" value="android">Android App</option> <option class="reviews_dropdown_option" value="ios">iOS App</option> </select> <select id="reviews_dropdown" class="reviews_dropdown_select_main"> <option class="reviews_dropdown_option" value="SS Sort">SS Sort </option> <option selected="selected" class="reviews_dropdown_option" value="Most Recent">Most Recent</option> <option class="reviews_dropdown_option" value="Most Helpful">Most Helpful</option> <option class="reviews_dropdown_option" value="Highest Rated">Highest Rated</option> <option class="reviews_dropdown_option" value="Lowest Rated">Lowest Rated</option> </select> </form> </div> </div> <div class="col-12"> <p class="newdesign_title_sub_desc">Hear directly from customers who have used Smokeball. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.</p> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/appajihc-20240103193005.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/ram-8811605" target="_blank" rel="noindex follow"><p class="review_user_name"> Appaji H. </p></a> <div> <p class="jobtitle_org_p user_jobtitle">Principal Consultant</p> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>2+ years (Weekly)</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>11-50 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Oct 09, 2023 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Review for Smokeball</div> <p>I have been using Smokeball for more than three years and have found it to be very useful in managing calendars, collaborating with my clients and colleagues, managing contracts, and docketing.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> Smokeball After Sales Service Rating</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span >6</span> <span class="active_span_rating" >7</span> <span >8</span> <span >9</span> <span >10</span> </div> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Smokeball?</strong></p> <p class="coment_review">Helps me manage and access all cases and related documents with ease. Customizations helped us configure and integrate with other systems, making document management extremely easy.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Smokeball?</strong></p> <p class="coment_review">Performance and the interface of the mobile app need to be improved. Two years ago, I had some queries about integration with Outlook; I had to wait for more than two days to get them fixed. I have not had a situation where I needed to reach out to support recently.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What features is Smokeball currently missing?</strong></p> <p class="coment_review"> None</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What other products like Smokeball have you used or evaluated?</strong></p> <p class="coment_review"> none</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="9918"> <input type="hidden" name="review_id" class="like_review_id" value="61306"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/smokeball"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/lalit-22270" target="_blank" rel="noindex follow"><p class="review_user_name"> Aditya S. </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>6-12 months</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>501-1000 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">May 23, 2018 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">It can be customized as per your area of jurisdiction.</div> <p>Well, Smoke Ball has been a great helping hand in systemizing all our operations. We have been using it for quite a long time and are happy with its performance. Though all the features are working fine, its legal documentation features need to be more prompt and robust. If there is a huge file to be uploaded, it tends to crash.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Smokeball?</strong></p> <p class="coment_review">Great app support system, various integrated features, informative training sessions, and very responsive customer support.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Smokeball?</strong></p> <p class="coment_review">Its legal documentation features become buggy at times. If you are documenting a huge file, it will keep restarting a number of times.</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="9918"> <input type="hidden" name="review_id" class="like_review_id" value="13817"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/smokeball"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 1</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/lalit-22270" target="_blank" rel="noindex follow"><p class="review_user_name"> Renuka D. </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Less than 6 months</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>201-500 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">May 23, 2018 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">By using this, you will be able to meet deadlines.</div> <p>If you are struggling to streamline your legal operations, I would say that Smoke Ball will help you achieve this in no time. However, you need to pay attention during the training sessions. Ten minutes is too short for a demo session; they should work on improving this.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Smokeball?</strong></p> <p class="coment_review">Will help you stay organized, will help you create court-approved documentation within minutes, and will help you save time from searching county websites.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Smokeball?</strong></p> <p class="coment_review">The dashboard needs to be more responsive. Some more features need to be added to it.</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="9918"> <input type="hidden" name="review_id" class="like_review_id" value="13816"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/smokeball"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/lalit-22270" target="_blank" rel="noindex follow"><p class="review_user_name"> Russell P. </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>More than 1 year</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>1-10 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">May 23, 2018 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Its legal calendar features keep us updated on the progress of the case.</div> <p>We are impressed with the legal library of the Smoke Ball. With more than 14,000 legal forms, you will get help with almost everything. However, I feel their training is not very professional. The executive lacked information about many features, and we had to Google to learn more about them.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Smokeball?</strong></p> <p class="coment_review">Automated time tracking for better functionality, a detailed dashboard, and more than 14,000 legal forms in the automated library, which is commendable.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Smokeball?</strong></p> <p class="coment_review">They should improve their training, as not all the features were covered in the training. We have to learn them by ourselves.</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="9918"> <input type="hidden" name="review_id" class="like_review_id" value="13815"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/smokeball"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fsmokeball#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/lalit-22270" target="_blank" rel="noindex follow"><p class="review_user_name"> Abdirahman </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Less than 6 months</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>201-500 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>5.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">May 23, 2018 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">API is buggy at times. Rest is working fine as of now.</div> <p>Smoke Ball has saved us from falling into the pit of unresponsive service categories. It has helped us serve our clients better than ever before. However, the API lacks speed when performing certain tasks, such as creating client reports and real-time tracking of cases.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about Smokeball?</strong></p> <p class="coment_review">Easy and ready-to-use features, can be easily molded to meet your different business requirements, web-based and installation-based development, which increases its viability.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about Smokeball?</strong></p> <p class="coment_review">Need to improve the performance of their API as it is quite buggy.</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="9918"> <input type="hidden" name="review_id" class="like_review_id" value="13814"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/smokeball"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" 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class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/lalit-22270" target="_blank" rel="noindex follow"><p class="review_user_name"> Prisca L. </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>More than 1 year</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>501-1000 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">May 23, 2018 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Developed with precision and accuracy. Lacks speed at some levels.</div> <p>Smoke Ball is innovative law firm management software that every law firm should own. We have recently switched to it and are yet to witness its full competency. However, we have understood one fact: it is a real boon for law firms. They should expand their support system a little.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" 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value="FMCG" >FMCG</option> <option value="Financial Sector / Fintech" >Financial Sector / Fintech</option> <option value="Food / Beverage" >Food / Beverage</option> <option value="Gym / Fitness / Aerobics" >Gym / Fitness / Aerobics</option> <option value="Government Agencies" >Government Agencies</option> <option value="Government Contractors" >Government Contractors</option> <option value="Healthcare / Social Services" >Healthcare / Social Services</option> <option value="Homeopathic" >Homeopathic</option> <option value="Hospitality / Travel" >Hospitality / Travel</option> <option value="Insurance" >Insurance</option> <option value="Interior Designers" >Interior Designers</option> <option value="IT / Software Technology" >IT / Software Technology</option> <option value="Jewellery" >Jewellery</option> <option value="Legal / Law Firm" >Legal / Law Firm</option> <option value="Logistics" >Logistics</option> <option value="Manufacturing / Retail" >Manufacturing / Retail</option> <option value="Maintenance / Field Service" >Maintenance / Field Service</option> <option value="Manufacturing" >Manufacturing</option> <option value="Manpower / Labor" >Manpower / Labor</option> <option value="Marketing Services" >Marketing Services</option> <option value="Media / Newspaper" >Media / Newspaper</option> <option value="Nonprofit" >Nonprofit</option> <option value="Oil / Gas" >Oil / Gas</option> <option value="Ophthalmology / Eye Disorder Clinic" >Ophthalmology / Eye Disorder Clinic</option> <option value="Other" >Other</option> <option value="Petrol Pump" >Petrol Pump</option> <option value="Pharma Manufacturing" >Pharma Manufacturing</option> <option value="Pharmaceuticals" >Pharmaceuticals</option> <option value="Physiotherapy" >Physiotherapy</option> <option value="Property Management" >Property Management</option> <option value="Real Estate" >Real Estate</option> <option value="Real Estate Brokerage" >Real Estate Brokerage</option> <option value="Recruitment" >Recruitment</option> <option value="Retail" >Retail</option> <option value="Retail / Wholesale" >Retail / Wholesale</option> <option value="Retail Grocery" >Retail Grocery</option> <option value="Retail Supermarket" >Retail Supermarket</option> <option value="School" >School</option> <option value="Software / Technology" >Software / Technology</option> <option value="Stock Market" >Stock Market</option> <option value="Telecommunications" >Telecommunications</option> <option value="Textile / Garment" >Textile / Garment</option> <option value="Trading" >Trading</option> <option value="Transportation" >Transportation</option> <option value="University" >University</option> <option value="University / College" >University / College</option> <option value="Utilities" >Utilities</option> <option value="Veterinary" >Veterinary</option> <option value="Wholesale" >Wholesale</option> </select> </div> <div class="popup_desk_field_group"> <input class="popup_desk_field sidebar_form_input" type="text" pattern="^[a-zA-Z0-9].*" placeholder="City*" value="" required name="ssleadpost[city]" aria-label="city"> </div> <div class="popup_desk_field_group"> <textarea class="popup_desk_field sidebar_form_input popup_desk_field_text_area" required placeholder="Requirements*" pattern="^[a-zA-Z0-9].*" value="" name="ssleadpost[description]" aria-label="description"></textarea> </div> <div class="popup_desk_submit"> <button type="submit" class="popup_desk_submit_btn new_form_sub_btn form_2_submit">Submit</button> </div> </div> </form> <form class="popup_desk_form_3"> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <div class="form_field_main"> <div class="popup_desk_field_group"> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[designation]" aria-label="designation"> <option value="" >-- Select Designation --</option> <option value="Accountant" >Accountant</option> <option value="Admin" >Admin</option> <option value="Analyst" >Analyst</option> <option value="Assistant Manager" >Assistant Manager</option> <option value="BDM" >BDM</option> <option value="CEO" >CEO</option> <option value="Chartered Accountant" >Chartered Accountant</option> <option value="Chairman" >Chairman</option> <option value="Chief Financial Officer" >Chief Financial Officer</option> <option value="Clerk" >Clerk</option> <option value="COO" >COO</option> <option value="CTO" >CTO</option> <option value="CXO" >CXO</option> <option value="Consultant" >Consultant</option> <option value="Committee Member" >Committee Member</option> <option value="Designer" >Designer</option> <option value="Developer" >Developer</option> <option value="Director" >Director</option> <option value="Doctor" >Doctor</option> <option value="Engineer" >Engineer</option> <option value="Executive" >Executive</option> <option value="Finance Manager" >Finance Manager</option> <option value="Freelancer" >Freelancer</option> <option value="General Manager" >General Manager</option> <option value="Head" >Head</option> <option value="HR Executive" >HR Executive</option> <option value="HR Manager" >HR Manager</option> <option value="IT Manager" >IT Manager</option> <option value="Librarian" >Librarian</option> <option value="Managing Director" >Managing Director</option> <option value="Marketing Manager" >Marketing Manager</option> <option value="Manager" >Manager</option> <option value="Operations Head" >Operations Head</option> <option value="Owner/Proprietor" >Owner/Proprietor</option> <option value="President" >President</option> <option value="Partner" >Partner</option> <option value="Principal" >Principal</option> <option value="Professor" >Professor</option> <option value="Promoter" >Promoter</option> <option value="Purchase Manager" >Purchase Manager</option> <option value="Regional Director" >Regional Director</option> <option value="Regional Manager" >Regional Manager</option> <option value="Sales Manager" >Sales Manager</option> <option value="Secretary" >Secretary</option> <option value="Society Member" >Society Member</option> <option value="Supervisor" >Supervisor</option> <option value="Teacher" >Teacher</option> <option value="Technical" >Technical</option> <option value="Trustee" >Trustee</option> <option value="Vice President" >Vice President</option> </select> </div> <div class="popup_desk_field_group"> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[no_of_employees]" aria-label="no_of_employees"> <option value="" >-- Select No. of Employees --</option> <option value="Less than 50 " >Less than 50</option> <option value="50-100" >50-100</option> <option value="100-500" >100-500</option> <option value="500-1000" >500-1000</option> <option value="More than 1000" >More than 1000</option> </select> </div> <div class="popup_desk_field_group"> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[no_of_users]" aria-label="no_of_users"> <option value="" >-- No. of Software Users --</option> <option value="1 - 5 Users" >1 - 5 Users</option> <option value="6 - 9 Users" >6 - 9 Users</option> <option value="10 - 19 Users" >10 - 19 Users</option> <option value="20 - 29 Users" >20 - 29 Users</option> <option value="30 - 39 Users" >30 - 39 Users</option> <option value="40 - 49 Users" >40 - 49 Users</option> <option value="50 - 99 Users" >50 - 99 Users</option> <option value="100 -199 Users" >100 -199 Users</option> <option value="200 - 499 Users" >200 - 499 Users</option> <option value="500 - 999 Users" >500 - 999 Users</option> <option value="1000 Users and Above" >1000 Users and Above</option> </select> </div> <div class="popup_desk_field_group"> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[prefer_time_to_call]" aria-label="prefer_time_to_call"> <option value="" >-- Select Preferred Time To Call --</option> <option value="All Day" >All Day</option> <option value="Morning" >Morning</option> <option value="Noon" 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current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryId = document.querySelector('.categoryid').value; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); const observer = new MutationObserver(function(mutationsList, observer) { modifyFreeDemoButtons(); }); const targetNodes = document.querySelectorAll(".software_list_append, .listing_main_tabcontent"); const config = { childList: true, subtree: true }; targetNodes.forEach(function(targetNode) { observer.observe(targetNode, config); }); } //end CTA button mobile view fuctionality </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-QFQDQLYLZD"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-QFQDQLYLZD'); </script>  <script>(function(){function c(){var b=a.contentDocument||a.contentWindow.document;if(b){var d=b.createElement('script');d.innerHTML="window.__CF$cv$params={r:'8e6ff3293c5d3d86',t:'MTczMjM1MjIyNy4wMDAwMDA='};var a=document.createElement('script');a.nonce='';a.src='/cdn-cgi/challenge-platform/scripts/jsd/main.js';document.getElementsByTagName('head')[0].appendChild(a);";b.getElementsByTagName('head')[0].appendChild(d)}}if(document.body){var a=document.createElement('iframe');a.height=1;a.width=1;a.style.position='absolute';a.style.top=0;a.style.left=0;a.style.border='none';a.style.visibility='hidden';document.body.appendChild(a);if('loading'!==document.readyState)c();else if(window.addEventListener)document.addEventListener('DOMContentLoaded',c);else{var e=document.onreadystatechange||function(){};document.onreadystatechange=function(b){e(b);'loading'!==document.readyState&&(document.onreadystatechange=e,c())}}}})();</script></body> </html>

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