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NHS England » Accessibility statement for NHS England

<!DOCTYPE HTML> <!--[if lt IE 7]><html class="no-js lt-ie9 lt-ie8 lt-ie7" lang="en-US"> <![endif]--> <!--[if IE 7]><html class="no-js lt-ie9 lt-ie8" lang="en-US"> <![endif]--> <!--[if IE 8]><html class="no-js lt-ie9" lang="en-US"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]--> <head> <title>NHS England &raquo; Accessibility statement for NHS England</title> <meta name="title" property="og:title" content="NHS England &raquo; Accessibility statement for NHS England"> <script type="text/javascript"> var addthis_config = { ui_tabindex:0 } </script> <meta charset="utf-8"> <meta http-equiv="cleartype" content="on"> <meta name="description" property="og:description" content="This accessibility statement applies to www.england.nhs.uk This website is run by NHS England. In April 2023 NHS England merged with Health Education England and NHS Digital to form a new organisation. We are reviewing our legacy website estate to simplify the experience and improve accessibility for our users. We want as many people as possible [&hellip;]"> <meta name="author" content="NHS England"> <meta property="og:image" content="https://www.england.nhs.uk/wp-content/themes/nhsengland/static/img/nhs-england-logo-export.png"> <meta property="og:url" content="https://www.england.nhs.uk/accessibility/"> <link rel="alternate" type="application/rss+xml" title="RSS2.0" href="https://www.england.nhs.uk/feed/" /> <meta name='robots' content='max-image-preview:large' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <link rel='stylesheet' id='wp-block-library-css' href='https://www.england.nhs.uk/wp-includes/css/dist/block-library/style.min.css?ver=6.7.1' type='text/css' media='all' /> <style id='co-authors-plus-coauthors-style-inline-css' type='text/css'> .wp-block-co-authors-plus-coauthors.is-layout-flow [class*=wp-block-co-authors-plus]{display:inline} </style> <style id='co-authors-plus-avatar-style-inline-css' type='text/css'> .wp-block-co-authors-plus-avatar :where(img){height:auto;max-width:100%;vertical-align:bottom}.wp-block-co-authors-plus-coauthors.is-layout-flow .wp-block-co-authors-plus-avatar :where(img){vertical-align:middle}.wp-block-co-authors-plus-avatar:is(.alignleft,.alignright){display:table}.wp-block-co-authors-plus-avatar.aligncenter{display:table;margin-inline:auto} </style> <style id='co-authors-plus-image-style-inline-css' type='text/css'> .wp-block-co-authors-plus-image{margin-bottom:0}.wp-block-co-authors-plus-image :where(img){height:auto;max-width:100%;vertical-align:bottom}.wp-block-co-authors-plus-coauthors.is-layout-flow .wp-block-co-authors-plus-image :where(img){vertical-align:middle}.wp-block-co-authors-plus-image:is(.alignfull,.alignwide) :where(img){width:100%}.wp-block-co-authors-plus-image:is(.alignleft,.alignright){display:table}.wp-block-co-authors-plus-image.aligncenter{display:table;margin-inline:auto} </style> <style id='classic-theme-styles-inline-css' type='text/css'> /*! 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In April 2023 NHS England merged with Health Education England and NHS Digital to form a new organisation. We are reviewing our legacy website estate to simplify the experience and improve accessibility for our users.</p> <p>We want as many people as possible to be able to use this website.</p> <p>For example, that means you should be able to:</p> <ul> <li>use your web browser to change colours, contrast levels and fonts</li> <li>zoom in up to 400% with text staying visible on the screen, and most images scaling without resolution loss</li> <li>navigate most of the website using a keyboard</li> <li>navigate most of the website using speech recognition software</li> <li>read most of the website using a screen reader, including the latest versions of JAWS, NVDA, and VoiceOver</li> <li>read most of the website on devices without a screen, like a braille computer</li> <li>use the website even if Javascript is switched off</li> <li>access the website using a mobile or tablet.</li> </ul> <p>We鈥檝e also made the website text as simple as possible to understand. Some of our content is technical, and we use technical terms where there is no easier wording we could use without changing what the text means.</p> <p>If you have a disability then <a href="https://mcmw.abilitynet.org.uk/">AbilityNet</a> has advice to help you make your device easier to use.</p> <h2>How accessible this website is</h2> <p>This website is partially compliant with the <a href="https://www.w3.org/TR/WCAG22/">Web Content Accessibility Guidelines 2.2 AA</a> standard.</p> <p>We know some parts of this website are not fully accessible:</p> <ul> <li>Some essential but older PDF documents and other file formats are not fully accessible to screen reader software. For example, we publish PDFs which provide medical policy information</li> <li>Live video streams do not have captions</li> <li>The events area has some link descriptions missing</li> <li>Tableau visual data</li> </ul> <h2>Feedback and contact information</h2> <p>If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille email <a href="mailto:england.contactus@nhs.net">england.contactus@nhs.net</a> or call 0300 311 22 333.</p> <p>We will consider your request and get back to you as soon as possible.</p> <h2>Reporting accessibility problems with this website</h2> <p>We鈥檙e always looking to improve the accessibility of this website.</p> <p>If you find any problems not listed on this page or think we鈥檙e not meeting accessibility requirements, email <a href="mailto:england.web@england.nhs.uk">england.web@england.nhs.uk</a> with details of the problem you have encountered.</p> <p>There are several other ways that you can contact us, including a British Sign Language service and a Next Generation Text service for customers who are deaf, hard of hearing or speech impaired.</p> <p>Find out more about <a href="https://www.england.nhs.uk/contact-us/">how to contact NHS England</a>.</p> </article> <div class="comment-area"> </div> </div> <aside class="subnav group normal_nav mobile-only" role="complementary"><div class="sub-nav"><nav class="nav-collapse"><ul> <li class="top"><a href="https://www.england.nhs.uk/accessibility/">Accessibility statement for NHS England</a></li></ul></nav> </div></aside> </div> </main> <footer class="footer group" role="contentinfo"> <div class="row"> <div class="footer-links"> <nav class="footer-navigation"> <ul id="menu-footer" class="menu"><li id="menu-item-29149" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-29149"><a href="https://www.england.nhs.uk/terms-and-conditions-2/">Terms and conditions</a></li> <li id="menu-item-29151" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-29151"><a href="https://www.england.nhs.uk/privacy-policy/">Privacy and cookies</a></li> <li id="menu-item-29152" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-29152"><a href="https://www.england.nhs.uk/terms-and-conditions/comment-policy/">Social media and comment moderation</a></li> <li id="menu-item-159089" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-159089"><a href="https://www.england.nhs.uk/contact-us/feedback/">Website feedback</a></li> <li id="menu-item-29153" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-29153"><a href="https://www.england.nhs.uk/accessibility/" aria-current="page">Accessibility statement</a></li> <li id="menu-item-74806" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-74806"><a href="http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/">Open Government Licence v3.0</a></li> </ul> </nav> <div class="social-networks"> <ul> <li> <a href="https://www.england.nhs.uk/email-bulletins/" title="Sign up to our email bulletins" target="_blank"> <span class="hide">Sign up to our email bulletins</span> </a> </li> <li> <a href="http://www.twitter.com/NHSEngland" title="Follow us on X" target="_blank"> <span class="hide">Follow us on X</span> </a> </li> <li> <a href="https://www.facebook.com/NHSEngland/" title="Follow us on Facebook" target="_blank"> <span class="hide">Follow us on Facebook</span> </a> </li> <li> <a href="https://www.instagram.com/nhsengland" title="Find us on Instagram" target="_blank"> <span class="hide">Find us on Instagram</span> </a> </li> <li> <a href="https://www.linkedin.com/company/nhsengland" title="Visit us on LinkedIn" target="_blank"> <span class="hide">Visit us on LinkedIn</span> </a> </li> <li> <a href="http://www.youtube.com/thenhsengland" title="Watch videos on YouTube" target="_blank"> <span class="hide">Watch videos on YouTube</span> </a> </li> </ul> </div> </div> <div class="footer-logo"> <a href="https://www.nhs.uk/" title="NHS website"> <img src="https://www.england.nhs.uk/wp-content/themes/nhsengland/static/img/nhs-uk-logo.svg" alt="NHS website"> </a> </div> </div> <div id="__ba_panel"></div> </footer> <script type="text/javascript" src="https://www.england.nhs.uk/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script type="text/javascript" src="https://www.england.nhs.uk/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script type="text/javascript" id="wp-i18n-js-after"> /* <![CDATA[ */ wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); 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