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We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit <a href="https://web.archive.org/web/20170331135256/http://forums.crackberry.com/">http://forums.crackberry.com</a> or <a href="https://web.archive.org/web/20170331135256/http://crackberry.com/ask">http://crackberry.com/ask</a>. You can also continue to visit <a href="https://web.archive.org/web/20170331135256/http://web.blackberry.com/contact">BlackBerry Support</a> or the <a href="https://web.archive.org/web/20170331135256/http://support.blackberry.com/kb">BlackBerry Knowledge Base</a> for official support options available for your BlackBerry Smartphone. <i><p>"When we launched <a href="https://web.archive.org/web/20170331135256/http://crackberry.com/">CrackBerry.com</a> 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions." <p>- Kevin Michaluk, Founder, <a href="https://web.archive.org/web/20170331135256/http://crackberry.com/">CrackBerry.com</a></i> <p>Developers, for more information about the BlackBerry Developer Community please review <a href="https://web.archive.org/web/20170331135256/http://blogs.blackberry.com/2017/03/join-the-conversation-on-the-blackberry-developer-community-forums/">Join the Conversation on the BlackBerry Developer Community Forums</a> found on <a href="https://web.archive.org/web/20170331135256/http://blogs.blackberry.com/">Inside BlackBerry.</a> </th> </tr> </table> <br/> <div id="community-at-a-glance-title"></div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-row_3"> <div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-left 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lia-js-data-messageUid-3213154 lia-js-data-messageRevision-1 t-first"><td class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_2_cf091b0acf9642" href="/web/20170331135256/https://supportforums.blackberry.com/t5/Smartphones-PRIV-DTEK50-DTEK60/Blackberry-PRIV/m-p/3213154"> Blackberry PRIV </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_1_cf091b0acf9642" href="/web/20170331135256/https://supportforums.blackberry.com/t5/Smartphones-PRIV-DTEK50-DTEK60/bd-p/PRIV">Smartphones (PRIV, DTEK50 & DTEK60)</a> </div> </div> </div> </td><td class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1292792 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-New-Member"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_cf091b0acf9642" href="/web/20170331135256/https://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/1292792"><span class="">Rebecca_27</span></a> </span> </div> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-list-row-thread-solved lia-js-data-messageUid-3213136 lia-js-data-messageRevision-1"><td class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_2_cf091b0acf9642_0" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-OS-Smartphones/Host-Routing-Table-registration-with-new-network-provider/m-p/3213136"> Host Routing Table registrati<wbr/>on with new network p... </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_1_cf091b0acf9642_0" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-OS-Smartphones/bd-p/Other_devices">BlackBerry® OS Smartphones</a> </div> </div> </div> </td><td class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1291371 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Contributor"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_cf091b0acf9642_0" href="/web/20170331135256/https://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/1291371"><span class="">David_Oyega</span></a> </span> </div> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-list-row-thread-solved lia-js-data-messageUid-3213575 lia-js-data-messageRevision-1"><td class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_2_cf091b0acf9642_1" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-not-sending-emails-red-circle-horizontal-line/m-p/3213575"> Z10 not sending emails, red circle horizontal line </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_1_cf091b0acf9642_1" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-Z10/bd-p/Z10">BlackBerry® Z10</a> </div> </div> </div> </td><td class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1213189 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-Contributor"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_cf091b0acf9642_1" href="/web/20170331135256/https://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/1213189"><span class="">8lack8erry</span></a> </span> </div> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-list-row-thread-solved lia-js-data-messageUid-3213429 lia-js-data-messageRevision-1"><td class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_2_cf091b0acf9642_2" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-Passport/Nothing-but-phone-app-works-New-Case/m-p/3213429"> Nothing but phone app works - New Case </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_1_cf091b0acf9642_2" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-Passport/bd-p/BlackBerry_Passport">BlackBerry® Passport</a> </div> </div> </div> </td><td class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1292938 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-New-Contributor"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_cf091b0acf9642_2" href="/web/20170331135256/https://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/1292938"><span class="">Stoic</span></a> </span> </div> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-list-row-thread-solved lia-js-data-messageUid-3213342 lia-js-data-messageRevision-1 t-last"><td class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_2_cf091b0acf9642_3" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-Z10/How-to-DOWNGRADE-from-OS-10-3-to-10-2/m-p/3213342"> How to DOWNGRADE from OS 10.3 to 10.2 ? </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_1_cf091b0acf9642_3" href="/web/20170331135256/https://supportforums.blackberry.com/t5/BlackBerry-Z10/bd-p/Z10">BlackBerry® Z10</a> </div> </div> </div> </td><td class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1292819 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name lia-user-rank-New-Contributor"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_cf091b0acf9642_3" href="/web/20170331135256/https://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/1292819"><span class="">lthluan</span></a> </span> </div> </div> </div> </td></tr> </tbody> </table> </div> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" id="link_cf091b0acf9642_4" href="/web/20170331135256/https://supportforums.blackberry.com/t5/forums/searchpage/tab/message?advanced=true&filter=acceptedSolutions%2Clabels%2CsolvedThreads&location=category%3AGeneralSupportForums&solution=true&solved=true&sort_by=-solutionDate">Find More Solutions</a></div> </div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> </div> </div> </div> </div><div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-right lia-quilt-column-latest-topic-subscriptions"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right"> <div style="display:none;"> </div> <div id="latest-topics-wrapper"> <ul id="latest-topics-heading" class="topics-selected"> <li> <a href="javascript:;"><div id="latest-topics-topics-selector" class="latest-topics-topics-selector"></div></a> </li> <li> <a href="javascript:;"><div id="latest-topics-subs-selector" class="latest-topics-subs-selector"></div></a> </li> </ul> <div id="latest-topics-arrow-indicator" class="clear-both topics-selected"></div> <div id="latest-topics-topics"> <ul class="threads"> <li> <ul class="thread-row"> <li class="thread-image-unread"><img src="/web/20170331135256im_/https://supportforums.blackberry.com/skins/images/E64B2CB869B30946902C3364DDFF95AE/rim-e5d3bd17/images/icon_thread_new.png"></li> <li class="thread-details-li"> <ul class="thread-details"> <li class="thread-subject"><a href="https://web.archive.org/web/20170331135256/https://supportforums.blackberry.com/t5/Smartphones-PRIV-DTEK50-DTEK60/DTEK60/m-p/3213747#M14162">DTEK60</a></li> <li class="thread-time"> <div class="float-left"> Posted to:: <a href="https://web.archive.org/web/20170331135256/https://supportforums.blackberry.com/t5/Smartphones-PRIV-DTEK50-DTEK60/bd-p/PRIV">Smartphones (PRIV, DTEK50 & DTEK60)</a> </div> <div class="thread-humane-date float-left">yesterday</div> </li> <li class="thread-teaser"></li> <li class="thread-author"> Author: <a 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