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class="herald-section container herald-no-sid"> <article id="post-1097" class="herald-page post-1097 page type-page status-publish hentry"> <div class="row"> <div class="col-lg-9 col-mod-single col-mod-main"> <div class="herald-ovrld"> <header class="entry-header herald-clear-blur"> <h1 class="entry-title h1">eduroam Privacy Notice</h1></header> </div> <div class="entry-content herald-entry-content"> <h2><strong>Description of the eduroam Service</strong></h2> <p>eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. eduroam allows any user from an eduroam participating site to get network access at any location that provides eduroam service.</p> <p>The basic principle underpinning the security of eduroam is that the authentication of a user is carried out at his/her home institution (Identity Provider, IdP) using the institution’s specific authentication method. The authorisation required to allow access to local network resources is carried out by the visited institution (Service Provider, SP).</p> <p>Thus the eduroam roaming consortium is comprised of many legal entities: (N)ROs, IdPs and SPs. (National) roaming operators ((N)RO) are entities that operate the eduroam service for a country or economy and coordinate the activity of IdPs and SPs in the respective territory.</p> <p>GÉANT is the body which is responsible for the international coordination and interoperability of eduroam. As such GÉANT operates a number of services for the eduroam community, from the technical infrastructure at the European level to supporting services aimed for the world-wide community.Those services are maintained by eduroam Operations Team (OT). This privacy policy concerns part of the eduroam service that is operated and maintained by GÉANT including, but not limited to, the following services:</p> <ul> <li><strong>The European level authentication proxy infrastructure, </strong></li> <li><strong>The eduroam database, </strong></li> <li><strong>The eduroam Configuration Assistant Tool (CAT),</strong></li> <li><strong>The eduroam </strong><strong>geteduroam installer,</strong></li> <li><strong>The eduroam F-ticks traffic measurement – </strong>a portal with technical information about the service,</li> <li><strong>monitor.eduroam.org, </strong></li> <li><strong>The eduroam wiki and </strong></li> <li><strong>The eduroam website.</strong></li> </ul> <p>eduroam was designed for minimal disclosure of end users personal data following the requirement that user must be authenticated by his/hers IdP. The design of the system provides and favours the end user anonymization, i.e., the possibility to hide the end user’s identity from any third parties, including providers of eduroam network access (SPs). eduroam technical foundations have a built-in support for end user privacy throughout the authentication process. For all intermediate services, like routing of authentication requests and F-ticks (log format for distributed federations), the service is designed to know *nothing* about the actual identity of an end user, while still maintaining log traces which allow for resolving security incidents, debugging, monitoring and usage statistics.</p> <p>To view the general Privacy Notice for GÉANT, please visit the <a class="external-link" href="https://www.geant.org/privacy-notice/Pages/GEANT-Privacy-Notice.aspx" target="_blank" rel="nofollow noopener noreferrer">GÉANT website</a>.</p> <h2><strong>Why We Process Personal Data</strong></h2> <p>We process various data in order to provide a reliable and secure eduroam service and to ensure and improve the quality of the eduroam supporting service. The eduroam service is designed in a way that we don’t need to know end user identity in order to provide the service. Partners within eduroam community can anonymise potential end user’s private data. We give advice and guidance to the community that recommends the highest levels of anonymity of data in all deployments.</p> <p>We also collect data related to NROs, IdPS and SPs to enable supporting services and improve incident response and user support. Access to the data collected in the eduroam database and other supporting services which is considered private is limited (via authentication mechanism based on eduGAIN) to responsible personnel of GEANT and NROs.</p> <h2><strong>What Personal Data We Process</strong></h2> <p>As part of the eduroam service, we process the following data:</p> <ul> <li>When you roam and visit other countries, the European proxy servers will receive and log the following data: <strong>your realm (denoting your institution and federation) and MAC addresses</strong>. We can also receive <strong>your username</strong> if you have not chosen to anonymise this data. When you roam to another institution within your home country we don’t receive any data because the European proxy servers are not included in that process. The service has a <strong>legitimate interest</strong> in processing this information.</li> <li>When you roam and visit other countries or other institutions within your federation we may also process for monitoring, measuring and reporting services, in addition to the data mentioned above, the data about <strong>visited country, visited institution and authentication outcome</strong>. The service has a <strong>legitimate interest</strong> in processing this information.</li> <li>As part of supporting activities we maintain several public web sites (e.g. web of CAT service) where we collect normal web server logs, i.e. <strong>timestamp of access, IP address which requested the page, the page being requested, the HTML result code</strong>, etc. The data collected is for the purpose of troubleshooting and debugging potential problems of with eduroam web servers and therefore the service has a legitimate interest in processing this information.</li> <li>The eduroam Operational Team maintains a database where we collect data related to NROs, IdPS and SPs to enable supporting services and improve incident response and user support. The data is provided by the NROs based on the eduroam Policy.</li> <li>To ensure proper functioning of <strong>the eduroam Configuration Assistant Tool (CAT)</strong> we collect the identifers and e-mail addresses of the NRO and IdP admins responsible for the configurations that will be used be the end users. The service has a <strong>legitimate interest</strong> in processing this information.</li> </ul> <h2><strong>Who Do We Share Data With?</strong></h2> <p>Personal data gathered for website statistics is only shared within the GÉANT Association and the eduroam Operational Team for analysis and reporting..</p> <p>The contact information collected in the eduroam database is used by the OT and NROs in order to resolve securty incident and debug problems reported by the end users.</p> <p>All other personal data is held and processed only by the eduroam OT. <strong><br /> </strong></p> <h2><strong>Personal Data Retention</strong></h2> <p>Anonymised analytical data for website statistics is currently retained for 26 months.</p> <p>All data related to roaming are kept for a period of six months, unless a different requirement is set by legislation in individual European countries.</p> <h2><strong>Security</strong></h2> <p>We support the following processes to ensure the security of your data:<strong><br /> </strong></p> <ul> <li>Minimisation of personal data we collect;</li> <li>Managing, limiting and controlling access to personal data;</li> <li>Resilience of processing systems and services;</li> <li>Regular testing of the effectiveness of measures implemented.</li> </ul> <h2><strong>Your Rights</strong></h2> <p>You have the right to ensure:</p> <ul> <li>We process your data fairly and lawfully;</li> <li>Your data is accurate (to rectify data released by your home organisation, please contact directly);</li> <li>The data we collect is not excessive but only the data we require to provide the service;</li> <li>Your data is secure;</li> <li>Your personal data is securely destroyed when no longer required</li> </ul> <p>You also have the right to ask what personal data we hold about you, and to complain to the Supervisory Authority (Autoriteit Persoonsgegevens at <a class="external-link" href="https://autoriteitpersoonsgegevens.nl/" rel="nofollow">https://autoriteitpersoonsgegevens.nl</a>) about our data processing activities if you feel your data is not being managed as described here.</p> <h2><strong>Contact Information</strong></h2> <div class="table-wrap"> <table class="wrapped confluenceTable"> <colgroup> <col /> <col /></colgroup> <tbody> <tr> <td class="confluenceTd"><strong>Data Controller and Contact</strong></td> <td class="confluenceTd"><strong>Data Protection Officer</strong></p> <p>GÉANT Association<br /> Hoekenrode 3<br /> 1102 BR<br /> Amsterdam – Zuidoost<br /> Netherlands<br /> Telephone number: +31 20 530 4488<br /> email: <a class="external-link" href="mailto:gdpr@geant.org" rel="nofollow">gdpr@geant.org</a></td> </tr> <tr> <td class="confluenceTd"><strong>Jurisdiction</strong></td> <td class="confluenceTd"><strong>Netherlands</strong></p> <p>Dutch Data Protection Authority<br /> Autoriteit Persoonsgegevens<br /> Postbus 93374 2509 AJ DEN HAAG.<br /> Telephone number: (+31) – (0)70 – 888 85 00.</td> </tr> </tbody> </table> <p> </p> </div> </div> </div> </div> </article> </div> </div> <footer id="footer" class="herald-site-footer herald-slide"> <div class="footer-widgets container"> <div class="row"> <div class="col-lg-3 col-md-3 col-sm-3"> <div id="media_image-3" class="widget widget_media_image"><picture><source srcset="https://eduroam.org/wp-content/webp-express/webp-images/uploads/2020/12/eduroam_logo_tinted.png.webp" type="image/webp"><img width="237" height="103" src="https://eduroam.org/wp-content/uploads/2020/12/eduroam_logo_tinted.png" class="image wp-image-2416 attachment-full size-full webpexpress-processed" alt="" style="max-width: 100%; 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35.5-10.75 70.5-31 99.75l85.75 85.75c5.75 5.75 9.25 14 9.25 22.5z"></path></svg></span><span class="pojo-a11y-toolbar-text">Decrease Text</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-grayscale" data-action="grayscale" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Grayscale</title><path fill="currentColor" d="M15.75 384h-15.75v-352h15.75v352zM31.5 383.75h-8v-351.75h8v351.75zM55 383.75h-7.75v-351.75h7.75v351.75zM94.25 383.75h-7.75v-351.75h7.75v351.75zM133.5 383.75h-15.5v-351.75h15.5v351.75zM165 383.75h-7.75v-351.75h7.75v351.75zM180.75 383.75h-7.75v-351.75h7.75v351.75zM196.5 383.75h-7.75v-351.75h7.75v351.75zM235.75 383.75h-15.75v-351.75h15.75v351.75zM275 383.75h-15.75v-351.75h15.75v351.75zM306.5 383.75h-15.75v-351.75h15.75v351.75zM338 383.75h-15.75v-351.75h15.75v351.75zM361.5 383.75h-15.75v-351.75h15.75v351.75zM408.75 383.75h-23.5v-351.75h23.5v351.75zM424.5 383.75h-8v-351.75h8v351.75zM448 384h-15.75v-352h15.75v352z"></path></svg></span><span class="pojo-a11y-toolbar-text">Grayscale</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-high-contrast" data-action="high-contrast" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>High Contrast</title><path fill="currentColor" d="M192 360v-272c-75 0-136 61-136 136s61 136 136 136zM384 224c0 106-86 192-192 192s-192-86-192-192 86-192 192-192 192 86 192 192z"></path></svg></span><span class="pojo-a11y-toolbar-text">High Contrast</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-negative-contrast" data-action="negative-contrast" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Negative Contrast</title><path fill="currentColor" d="M416 240c-23.75-36.75-56.25-68.25-95.25-88.25 10 17 15.25 36.5 15.25 56.25 0 61.75-50.25 112-112 112s-112-50.25-112-112c0-19.75 5.25-39.25 15.25-56.25-39 20-71.5 51.5-95.25 88.25 42.75 66 111.75 112 192 112s149.25-46 192-112zM236 144c0-6.5-5.5-12-12-12-41.75 0-76 34.25-76 76 0 6.5 5.5 12 12 12s12-5.5 12-12c0-28.5 23.5-52 52-52 6.5 0 12-5.5 12-12zM448 240c0 6.25-2 12-5 17.25-46 75.75-130.25 126.75-219 126.75s-173-51.25-219-126.75c-3-5.25-5-11-5-17.25s2-12 5-17.25c46-75.5 130.25-126.75 219-126.75s173 51.25 219 126.75c3 5.25 5 11 5 17.25z"></path></svg></span><span class="pojo-a11y-toolbar-text">Negative Contrast</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-background-group pojo-a11y-btn-light-background" data-action="light-background" data-action-group="schema" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Light Background</title><path fill="currentColor" d="M184 144c0 4.25-3.75 8-8 8s-8-3.75-8-8c0-17.25-26.75-24-40-24-4.25 0-8-3.75-8-8s3.75-8 8-8c23.25 0 56 12.25 56 40zM224 144c0-50-50.75-80-96-80s-96 30-96 80c0 16 6.5 32.75 17 45 4.75 5.5 10.25 10.75 15.25 16.5 17.75 21.25 32.75 46.25 35.25 74.5h57c2.5-28.25 17.5-53.25 35.25-74.5 5-5.75 10.5-11 15.25-16.5 10.5-12.25 17-29 17-45zM256 144c0 25.75-8.5 48-25.75 67s-40 45.75-42 72.5c7.25 4.25 11.75 12.25 11.75 20.5 0 6-2.25 11.75-6.25 16 4 4.25 6.25 10 6.25 16 0 8.25-4.25 15.75-11.25 20.25 2 3.5 3.25 7.75 3.25 11.75 0 16.25-12.75 24-27.25 24-6.5 14.5-21 24-36.75 24s-30.25-9.5-36.75-24c-14.5 0-27.25-7.75-27.25-24 0-4 1.25-8.25 3.25-11.75-7-4.5-11.25-12-11.25-20.25 0-6 2.25-11.75 6.25-16-4-4.25-6.25-10-6.25-16 0-8.25 4.5-16.25 11.75-20.5-2-26.75-24.75-53.5-42-72.5s-25.75-41.25-25.75-67c0-68 64.75-112 128-112s128 44 128 112z"></path></svg></span><span class="pojo-a11y-toolbar-text">Light Background</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-links-underline" data-action="links-underline" data-action-group="toggle" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Links Underline</title><path fill="currentColor" d="M364 304c0-6.5-2.5-12.5-7-17l-52-52c-4.5-4.5-10.75-7-17-7-7.25 0-13 2.75-18 8 8.25 8.25 18 15.25 18 28 0 13.25-10.75 24-24 24-12.75 0-19.75-9.75-28-18-5.25 5-8.25 10.75-8.25 18.25 0 6.25 2.5 12.5 7 17l51.5 51.75c4.5 4.5 10.75 6.75 17 6.75s12.5-2.25 17-6.5l36.75-36.5c4.5-4.5 7-10.5 7-16.75zM188.25 127.75c0-6.25-2.5-12.5-7-17l-51.5-51.75c-4.5-4.5-10.75-7-17-7s-12.5 2.5-17 6.75l-36.75 36.5c-4.5 4.5-7 10.5-7 16.75 0 6.5 2.5 12.5 7 17l52 52c4.5 4.5 10.75 6.75 17 6.75 7.25 0 13-2.5 18-7.75-8.25-8.25-18-15.25-18-28 0-13.25 10.75-24 24-24 12.75 0 19.75 9.75 28 18 5.25-5 8.25-10.75 8.25-18.25zM412 304c0 19-7.75 37.5-21.25 50.75l-36.75 36.5c-13.5 13.5-31.75 20.75-50.75 20.75-19.25 0-37.5-7.5-51-21.25l-51.5-51.75c-13.5-13.5-20.75-31.75-20.75-50.75 0-19.75 8-38.5 22-52.25l-22-22c-13.75 14-32.25 22-52 22-19 0-37.5-7.5-51-21l-52-52c-13.75-13.75-21-31.75-21-51 0-19 7.75-37.5 21.25-50.75l36.75-36.5c13.5-13.5 31.75-20.75 50.75-20.75 19.25 0 37.5 7.5 51 21.25l51.5 51.75c13.5 13.5 20.75 31.75 20.75 50.75 0 19.75-8 38.5-22 52.25l22 22c13.75-14 32.25-22 52-22 19 0 37.5 7.5 51 21l52 52c13.75 13.75 21 31.75 21 51z"></path></svg></span><span class="pojo-a11y-toolbar-text">Links Underline</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-readable-font" data-action="readable-font" data-action-group="toggle" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Readable Font</title><path fill="currentColor" d="M181.25 139.75l-42.5 112.5c24.75 0.25 49.5 1 74.25 1 4.75 0 9.5-0.25 14.25-0.5-13-38-28.25-76.75-46-113zM0 416l0.5-19.75c23.5-7.25 49-2.25 59.5-29.25l59.25-154 70-181h32c1 1.75 2 3.5 2.75 5.25l51.25 120c18.75 44.25 36 89 55 133 11.25 26 20 52.75 32.5 78.25 1.75 4 5.25 11.5 8.75 14.25 8.25 6.5 31.25 8 43 12.5 0.75 4.75 1.5 9.5 1.5 14.25 0 2.25-0.25 4.25-0.25 6.5-31.75 0-63.5-4-95.25-4-32.75 0-65.5 2.75-98.25 3.75 0-6.5 0.25-13 1-19.5l32.75-7c6.75-1.5 20-3.25 20-12.5 0-9-32.25-83.25-36.25-93.5l-112.5-0.5c-6.5 14.5-31.75 80-31.75 89.5 0 19.25 36.75 20 51 22 0.25 4.75 0.25 9.5 0.25 14.5 0 2.25-0.25 4.5-0.5 6.75-29 0-58.25-5-87.25-5-3.5 0-8.5 1.5-12 2-15.75 2.75-31.25 3.5-47 3.5z"></path></svg></span><span class="pojo-a11y-toolbar-text">Readable Font</span> </a> </li> <li class="pojo-a11y-toolbar-item"> <a href="#" class="pojo-a11y-toolbar-link pojo-a11y-btn-reset" data-action="reset" tabindex="-1" role="button"> <span class="pojo-a11y-toolbar-icon"><svg version="1.1" xmlns="http://www.w3.org/2000/svg" width="1em" viewBox="0 0 448 448"><title>Reset</title><path fill="currentColor" d="M384 224c0 105.75-86.25 192-192 192-57.25 0-111.25-25.25-147.75-69.25-2.5-3.25-2.25-8 0.5-10.75l34.25-34.5c1.75-1.5 4-2.25 6.25-2.25 2.25 0.25 4.5 1.25 5.75 3 24.5 31.75 61.25 49.75 101 49.75 70.5 0 128-57.5 128-128s-57.5-128-128-128c-32.75 0-63.75 12.5-87 34.25l34.25 34.5c4.75 4.5 6 11.5 3.5 17.25-2.5 6-8.25 10-14.75 10h-112c-8.75 0-16-7.25-16-16v-112c0-6.5 4-12.25 10-14.75 5.75-2.5 12.75-1.25 17.25 3.5l32.5 32.25c35.25-33.25 83-53 132.25-53 105.75 0 192 86.25 192 192z"></path></svg></span> <span class="pojo-a11y-toolbar-text">Reset</span> </a> </li> </ul> </div> </div> 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