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data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="hs-product-menu-items-container"> <div class="hs-menu-vertical-line"><div class="hs-menu-green-line"></div></div> <div class="hs-product-menu-items"> <div class="hs-product-menu-item" data-product-menu="1">Platform</div> <div class="hs-product-menu-item" data-product-menu="2">Experiences</div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-b2bacdc e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child" data-id="b2bacdc" data-element_type="container"> <div class="elementor-element elementor-element-fc30e1c e-con-full hs-product-menu-main e-flex e-con e-child" data-id="fc30e1c" data-element_type="container" data-settings="{"background_background":"classic"}" data-product-menu="1"> <div class="elementor-element elementor-element-6b127d2 e-con-full e-flex e-con e-child" data-id="6b127d2" data-element_type="container"> <div 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.elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>Central knowledge hub enabling self-serve, proactive user support.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-c85ba55 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="c85ba55" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-a3777a5 elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="a3777a5" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg 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elementor-element-f811584 e-con-full e-flex e-con e-child" data-id="f811584" data-element_type="container"> <div class="elementor-element elementor-element-ba8a7ea e-con-full hs-product-menu-image elementor-hidden-mobile e-flex e-con e-child" data-id="ba8a7ea" data-element_type="container"> <div class="elementor-element elementor-element-49af6a1 elementor-absolute hs-product-menu-icon elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon" data-id="49af6a1" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="46" height="49" viewbox="0 0 46 49" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M31.8972 0.705078H0V47.4319L12.1685 37.5997H45.1691V13.1654C44.8706 3.62511 36.345 0.912944 31.8972 0.705078Z" fill="#CEE3DD"></path><path d="M37.6242 27.3047L11.1641 48.904V27.3047H37.6242Z" fill="#0C7554"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-861424e elementor-absolute hs-product-menu-icon elementor-view-default elementor-widget elementor-widget-icon" data-id="861424e" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="44" height="47" viewbox="0 0 44 47" fill="none"><path d="M0.467285 0.631836V45.3587L12.1149 35.9473H43.7031V9.83641C43.7031 4.75286 39.582 0.631836 34.4985 0.631836H0.467285Z" fill="#DFD4F6"></path><path d="M35.5637 25.7871L10.2361 46.4619V25.7871H35.5637Z" fill="#393981"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-c496fc9 elementor-absolute elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="c496fc9" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="44" height="47" viewbox="0 0 44 47" fill="none"><path d="M0.467285 0.631836V45.3587L12.1149 35.9473H43.7031V9.83641C43.7031 4.75286 39.582 0.631836 34.4985 0.631836H0.467285Z" fill="#DFD4F6"></path><path d="M35.5637 25.7871L10.2361 46.4619V25.7871H35.5637Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-21974f7 e-con-full e-flex e-con e-child" data-id="21974f7" data-element_type="container"> <div class="elementor-element elementor-element-b8e0ae9 elementor-widget elementor-widget-heading" data-id="b8e0ae9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Messaging</h5> </div> </div> <div class="elementor-element elementor-element-9b82ca4 elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="9b82ca4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>AI-guided, enriched messaging for seamless customer support.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-300f3f6 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="300f3f6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-fb3c901 elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="fb3c901" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.36356 13.9244C0.733922 14.4628 0.659947 15.4096 1.19833 16.0393C1.73671 16.6689 2.68357 16.7429 3.3132 16.2045L1.36356 13.9244ZM18.3006 2.81117C18.3651 1.98526 17.7479 1.26342 16.922 1.19889L3.46302 0.147387C2.63711 0.0828616 1.91527 0.700086 1.85075 1.526C1.78622 2.35191 2.40344 3.07375 3.22935 3.13827L15.1929 4.07295L14.2582 16.0365C14.1937 16.8624 14.8109 17.5842 15.6368 17.6488C16.4627 17.7133 17.1846 17.0961 17.2491 16.2702L18.3006 2.81117ZM3.3132 16.2045L17.78 3.83439L15.8304 1.55428L1.36356 13.9244L3.3132 16.2045Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> </a> <a class="elementor-element elementor-element-d0aae88 hs-product-menu-box e-flex e-con-boxed e-con e-child" data-id="d0aae88" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/ai-and-automation/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-e068f20 e-con-full e-flex e-con e-child" data-id="e068f20" data-element_type="container"> <div class="elementor-element elementor-element-7780808 e-con-full hs-product-menu-image elementor-hidden-mobile e-flex e-con e-child" data-id="7780808" data-element_type="container"> <div class="elementor-element elementor-element-1a7fa71 elementor-absolute hs-product-menu-icon elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon" data-id="1a7fa71" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="35" height="33" viewbox="0 0 35 33" fill="none"><path d="M19.3907 22.2115C22.8144 22.2115 25.5899 19.436 25.5899 16.0123C25.5899 12.5885 22.8144 9.81299 19.3907 9.81299C15.9669 9.81299 13.1914 12.5885 13.1914 16.0123C13.1914 19.436 15.9669 22.2115 19.3907 22.2115Z" fill="#0C7554"></path><path d="M34.2773 14.1887H27.3819C26.5531 10.31 23.5364 7.39273 19.3925 7.39273C14.6187 7.39273 10.7732 11.2714 10.7732 16.0452C10.7732 19.7913 12.6959 22.9738 16.0111 24.1672V32.0572H15.9779H4.24238L4.50759 28.2117C4.50759 28.2117 4.30869 27.4823 4.07663 26.5873C3.74512 25.3607 2.91634 23.8026 0.628906 23.3053L3.4136 17.2055H6.09885L7.25914 14.4539H3.71197C3.71197 14.4539 5.73419 1.72388 17.6355 0.596741C29.5699 -0.530399 34.2773 9.77962 34.2773 14.1887Z" fill="#84B9A8"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-28b4228 elementor-absolute hs-product-menu-icon elementor-view-default elementor-widget elementor-widget-icon" data-id="28b4228" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="53" height="50" viewbox="0 0 53 50" fill="none"><path d="M29.3512 33.8546C34.6711 33.8546 38.9837 29.542 38.9837 24.2221C38.9837 18.9023 34.6711 14.5897 29.3512 14.5897C24.0314 14.5897 19.7188 18.9023 19.7188 24.2221C19.7188 29.542 24.0314 33.8546 29.3512 33.8546Z" fill="#393981"></path><path d="M52.4824 21.3889H41.7682C40.4805 15.3622 35.793 10.8292 29.3542 10.8292C21.9367 10.8292 15.9614 16.856 15.9614 24.2735C15.9614 30.0942 18.9491 35.0392 24.1001 36.8936V49.1531H24.0486H5.81387L6.22595 43.1779C6.22595 43.1779 5.91689 42.0446 5.55631 40.6539C5.04121 38.748 3.75345 36.327 0.199219 35.5543L4.5261 26.0764H8.69846L10.5013 21.801H4.9897C4.9897 21.801 8.13184 2.02094 26.6241 0.269586C45.1679 -1.48177 52.4824 14.538 52.4824 21.3889Z" fill="#DFD4F6"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-e8bfe8d elementor-absolute elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="e8bfe8d" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="53" height="50" viewbox="0 0 53 50" fill="none"><path d="M29.3512 33.8546C34.6711 33.8546 38.9837 29.542 38.9837 24.2221C38.9837 18.9023 34.6711 14.5897 29.3512 14.5897C24.0314 14.5897 19.7188 18.9023 19.7188 24.2221C19.7188 29.542 24.0314 33.8546 29.3512 33.8546Z" fill="#393981"></path><path d="M52.4824 21.3889H41.7682C40.4805 15.3622 35.793 10.8292 29.3542 10.8292C21.9367 10.8292 15.9614 16.856 15.9614 24.2735C15.9614 30.0942 18.9491 35.0392 24.1001 36.8936V49.1531H24.0486H5.81387L6.22595 43.1779C6.22595 43.1779 5.91689 42.0446 5.55631 40.6539C5.04121 38.748 3.75345 36.327 0.199219 35.5543L4.5261 26.0764H8.69846L10.5013 21.801H4.9897C4.9897 21.801 8.13184 2.02094 26.6241 0.269586C45.1679 -1.48177 52.4824 14.538 52.4824 21.3889Z" fill="#DFD4F6"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-0214e66 e-con-full e-flex e-con e-child" data-id="0214e66" data-element_type="container"> <div class="elementor-element elementor-element-240ada5 elementor-widget elementor-widget-heading" data-id="240ada5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">AI and Automation</h5> </div> </div> <div class="elementor-element elementor-element-5af179d elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="5af179d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Efficiently manages routine tasks, freeing agents for personalized support.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-ba751de elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="ba751de" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-845bb2c elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="845bb2c" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.36356 13.9244C0.733922 14.4628 0.659947 15.4096 1.19833 16.0393C1.73671 16.6689 2.68357 16.7429 3.3132 16.2045L1.36356 13.9244ZM18.3006 2.81117C18.3651 1.98526 17.7479 1.26342 16.922 1.19889L3.46302 0.147387C2.63711 0.0828616 1.91527 0.700086 1.85075 1.526C1.78622 2.35191 2.40344 3.07375 3.22935 3.13827L15.1929 4.07295L14.2582 16.0365C14.1937 16.8624 14.8109 17.5842 15.6368 17.6488C16.4627 17.7133 17.1846 17.0961 17.2491 16.2702L18.3006 2.81117ZM3.3132 16.2045L17.78 3.83439L15.8304 1.55428L1.36356 13.9244L3.3132 16.2045Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> </a> <a class="elementor-element elementor-element-51d8bb8 hs-product-menu-box e-flex e-con-boxed e-con e-child" data-id="51d8bb8" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/agent-workspace/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-baabb0a e-con-full e-flex e-con e-child" data-id="baabb0a" data-element_type="container"> <div class="elementor-element elementor-element-a938dc8 e-con-full hs-product-menu-image elementor-hidden-mobile e-flex e-con e-child" data-id="a938dc8" data-element_type="container"> <div class="elementor-element elementor-element-0edb0e3 elementor-absolute hs-product-menu-icon elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon" data-id="0edb0e3" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="46" height="54" viewbox="0 0 46 54" fill="none"><path d="M42.5462 43.4703C42.5462 28.5007 30.4109 16.3655 15.4413 16.3655H14.695V53.5137H42.5462V43.4703Z" fill="#CEE3DD"></path><path d="M27.3695 9.47873C27.3695 14.5175 31.4743 18.5665 36.4813 18.5665C41.4882 18.5665 45.5479 14.5625 45.593 9.56871C45.593 9.52372 45.593 9.47873 45.593 9.43374C45.593 4.39496 41.5333 0.345947 36.4813 0.345947C31.4743 0.345947 27.3695 4.43995 27.3695 9.47873Z" fill="#CEE3DD"></path><path d="M0.467468 25.5891H21.8638C26.532 25.5891 30.3163 29.3734 30.3163 34.0416V46.0407H0.467468V25.5891Z" fill="#0C7554"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-8a87ba5 elementor-absolute hs-product-menu-icon elementor-view-default elementor-widget elementor-widget-icon" data-id="8a87ba5" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="46" height="54" viewbox="0 0 46 54" fill="none"><path d="M42.5462 43.1804C42.5462 28.2109 30.411 16.0757 15.4415 16.0757H14.6951V53.2237H42.5462V43.1804Z" fill="#DFD4F6"></path><path d="M27.3695 9.18889C27.3695 14.2276 31.4743 18.2766 36.4812 18.2766C41.4881 18.2766 45.5478 14.2726 45.5929 9.27887C45.5929 9.23388 45.5929 9.18889 45.5929 9.1439C45.5929 4.10515 41.5332 0.0561523 36.4812 0.0561523C31.4743 0.0561523 27.3695 4.15014 27.3695 9.18889Z" fill="#F4EFFF"></path><path d="M0.467285 25.2988H21.8635C26.5317 25.2988 30.316 29.0831 30.316 33.7513V45.7503H0.467285V25.2988Z" fill="#393981"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-b9d6cda elementor-absolute elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="b9d6cda" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="46" height="54" viewbox="0 0 46 54" fill="none"><path d="M42.5462 43.1804C42.5462 28.2109 30.411 16.0757 15.4415 16.0757H14.6951V53.2237H42.5462V43.1804Z" fill="#DFD4F6"></path><path d="M27.3695 9.18889C27.3695 14.2276 31.4743 18.2766 36.4812 18.2766C41.4881 18.2766 45.5478 14.2726 45.5929 9.27887C45.5929 9.23388 45.5929 9.18889 45.5929 9.1439C45.5929 4.10515 41.5332 0.0561523 36.4812 0.0561523C31.4743 0.0561523 27.3695 4.15014 27.3695 9.18889Z" fill="#F4EFFF"></path><path d="M0.467285 25.2988H21.8635C26.5317 25.2988 30.316 29.0831 30.316 33.7513V45.7503H0.467285V25.2988Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-a6ebecb e-con-full e-flex e-con e-child" data-id="a6ebecb" data-element_type="container"> <div class="elementor-element elementor-element-6b2a872 elementor-widget elementor-widget-heading" data-id="6b2a872" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Agent Workspace</h5> </div> </div> <div class="elementor-element elementor-element-a3777c6 elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="a3777c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Centralized AI-enhanced workspace for streamlined support operations.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-4cf4f2f elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="4cf4f2f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-4a8ea73 elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="4a8ea73" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.36356 13.9244C0.733922 14.4628 0.659947 15.4096 1.19833 16.0393C1.73671 16.6689 2.68357 16.7429 3.3132 16.2045L1.36356 13.9244ZM18.3006 2.81117C18.3651 1.98526 17.7479 1.26342 16.922 1.19889L3.46302 0.147387C2.63711 0.0828616 1.91527 0.700086 1.85075 1.526C1.78622 2.35191 2.40344 3.07375 3.22935 3.13827L15.1929 4.07295L14.2582 16.0365C14.1937 16.8624 14.8109 17.5842 15.6368 17.6488C16.4627 17.7133 17.1846 17.0961 17.2491 16.2702L18.3006 2.81117ZM3.3132 16.2045L17.78 3.83439L15.8304 1.55428L1.36356 13.9244L3.3132 16.2045Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> </a> </div> </div> <div class="elementor-element elementor-element-1acb76c e-con-full e-flex e-con e-child" data-id="1acb76c" data-element_type="container"> <a class="elementor-element elementor-element-362af63 e-con-full e-flex e-con e-child" data-id="362af63" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/helpshift-platform/"> <div class="elementor-element elementor-element-febac5a elementor-widget elementor-widget-heading" data-id="febac5a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Platform Overview</h5> </div> </div> <div class="elementor-element elementor-element-d8c6e82 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="d8c6e82" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Comprehensive AI-powered platform for multi-device customer support.</p> </div> </div> <div class="elementor-element elementor-element-14c22c6 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="14c22c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> </a> <div class="elementor-element elementor-element-ef9eda4 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child" data-id="ef9eda4" data-element_type="container"> <div class="elementor-element elementor-element-0feb17e elementor-widget elementor-widget-image" data-id="0feb17e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img fetchpriority="high" width="1462" height="735" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Platform-Overview.png" class="attachment-full size-full wp-image-33930" alt="Platform Overview" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Platform-Overview.png 1462w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Platform-Overview-300x151.png 300w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Platform-Overview-1024x515.png 1024w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Platform-Overview-768x386.png 768w" sizes="(max-width: 1462px) 100vw, 1462px"/> </div> </div> </div> </div> <div class="elementor-element elementor-element-24cb80f elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="24cb80f" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="887" height="150" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/product-menu-overlay.svg" class="attachment-full size-full wp-image-32375" alt=""/> </div> </div> </div> <div class="elementor-element elementor-element-706d243 e-con-full hs-product-menu-main hidden e-flex e-con e-child" data-id="706d243" data-element_type="container" data-settings="{"background_background":"classic"}" data-product-menu="2"> <div class="elementor-element elementor-element-56fd35b e-con-full e-flex e-con e-child" data-id="56fd35b" data-element_type="container"> <div class="elementor-element elementor-element-d293a20 elementor-hidden-desktop elementor-widget elementor-widget-heading" data-id="d293a20" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Experiences</h2> </div> </div> <div class="elementor-element elementor-element-baedcb3 e-grid e-con-full e-con e-child" data-id="baedcb3" data-element_type="container"> <a class="elementor-element elementor-element-2db6bd8 hs-product-menu-box e-flex e-con-boxed e-con e-child" data-id="2db6bd8" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/self-help-experience/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-09bc513 e-con-full e-flex e-con e-child" data-id="09bc513" data-element_type="container"> <div class="elementor-element elementor-element-da94c3f e-con-full hs-product-menu-image elementor-hidden-mobile e-flex e-con e-child" data-id="da94c3f" data-element_type="container"> <div class="elementor-element elementor-element-aab82af elementor-absolute hs-product-menu-icon elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon" data-id="aab82af" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="54" height="54" viewbox="0 0 54 54" fill="none"><circle cx="27.0576" cy="27.2696" r="26.377" fill="#CEE3DD"></circle><circle cx="27.0573" cy="27.2694" r="19.7018" fill="#84B9A8"></circle><circle cx="27.0573" cy="27.2697" r="10.1842" fill="#0E835E"></circle></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-77c8b40 elementor-absolute hs-product-menu-icon elementor-view-default elementor-widget elementor-widget-icon" data-id="77c8b40" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="54" height="53" viewbox="0 0 54 53" fill="none"><circle cx="26.7588" cy="26.377" r="26.377" fill="#F4EFFF"></circle><circle cx="26.7584" cy="26.377" r="19.7018" fill="#DFD4F6"></circle><circle cx="26.7585" cy="26.377" r="10.1842" fill="#393981"></circle></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-542e86d elementor-absolute elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="542e86d" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="54" height="53" viewbox="0 0 54 53" fill="none"><circle cx="26.7588" cy="26.377" r="26.377" fill="#F4EFFF"></circle><circle cx="26.7584" cy="26.377" r="19.7018" fill="#DFD4F6"></circle><circle cx="26.7585" cy="26.377" r="10.1842" fill="#393981"></circle></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-a26b8f5 e-con-full e-flex e-con e-child" data-id="a26b8f5" data-element_type="container"> <div class="elementor-element elementor-element-ab74e63 elementor-widget elementor-widget-heading" data-id="ab74e63" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Self-Help Experience</h5> </div> </div> <div class="elementor-element elementor-element-f5d35e1 elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="f5d35e1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Empower users with quick solutions through self-service tools.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-3b30f5d elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="3b30f5d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-4c90fdb elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="4c90fdb" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.36356 13.9244C0.733922 14.4628 0.659947 15.4096 1.19833 16.0393C1.73671 16.6689 2.68357 16.7429 3.3132 16.2045L1.36356 13.9244ZM18.3006 2.81117C18.3651 1.98526 17.7479 1.26342 16.922 1.19889L3.46302 0.147387C2.63711 0.0828616 1.91527 0.700086 1.85075 1.526C1.78622 2.35191 2.40344 3.07375 3.22935 3.13827L15.1929 4.07295L14.2582 16.0365C14.1937 16.8624 14.8109 17.5842 15.6368 17.6488C16.4627 17.7133 17.1846 17.0961 17.2491 16.2702L18.3006 2.81117ZM3.3132 16.2045L17.78 3.83439L15.8304 1.55428L1.36356 13.9244L3.3132 16.2045Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> </a> <a class="elementor-element elementor-element-b0bcc12 hs-product-menu-box e-flex e-con-boxed e-con e-child" data-id="b0bcc12" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/guided-experience/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-32d0d37 e-con-full e-flex e-con e-child" data-id="32d0d37" data-element_type="container"> <div class="elementor-element elementor-element-c6d4e48 e-con-full hs-product-menu-image elementor-hidden-mobile e-flex e-con e-child" data-id="c6d4e48" data-element_type="container"> <div class="elementor-element elementor-element-92abf6c elementor-absolute hs-product-menu-icon elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon" data-id="92abf6c" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="62" height="49" viewbox="0 0 62 49" fill="none"><rect x="36.1528" y="0.617188" width="39.726" height="35.4361" rx="5.78994" transform="rotate(90 36.1528 0.617188)" fill="#84B9A8"></rect><path d="M26.2504 27.0239L0.716614 47.867V27.0239H26.2504Z" fill="#84B9A8"></path><path d="M30.8265 31.8599L10.1656 48.7252V31.8599H30.8265Z" fill="#0C7554"></path><rect x="61.7341" y="0.617188" width="39.726" height="23.0085" rx="4.82495" transform="rotate(90 61.7341 0.617188)" fill="#CEE3DD"></rect></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-80611da elementor-absolute hs-product-menu-icon elementor-view-default elementor-widget elementor-widget-icon" data-id="80611da" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="62" height="49" viewbox="0 0 62 49" fill="none"><rect x="36.1528" y="0.345703" width="39.726" height="35.4361" rx="5.78994" transform="rotate(90 36.1528 0.345703)" fill="#DFD4F6"></rect><path d="M26.2504 26.7524L0.716614 47.5955V26.7524H26.2504Z" fill="#DFD4F6"></path><path d="M30.8265 31.5884L10.1656 48.4537V31.5884H30.8265Z" fill="#393981"></path><rect x="61.7341" y="0.345703" width="39.726" height="23.0085" rx="4.82495" transform="rotate(90 61.7341 0.345703)" fill="#F4EFFF"></rect></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-9c3355b elementor-absolute elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="9c3355b" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="62" height="49" viewbox="0 0 62 49" fill="none"><rect x="36.1528" y="0.345703" width="39.726" height="35.4361" rx="5.78994" transform="rotate(90 36.1528 0.345703)" fill="#DFD4F6"></rect><path d="M26.2504 26.7524L0.716614 47.5955V26.7524H26.2504Z" fill="#DFD4F6"></path><path d="M30.8265 31.5884L10.1656 48.4537V31.5884H30.8265Z" fill="#393981"></path><rect x="61.7341" y="0.345703" width="39.726" height="23.0085" rx="4.82495" transform="rotate(90 61.7341 0.345703)" fill="#F4EFFF"></rect></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-29f38a0 e-con-full e-flex e-con e-child" data-id="29f38a0" data-element_type="container"> <div class="elementor-element elementor-element-d780ab1 elementor-widget elementor-widget-heading" data-id="d780ab1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Guided Experience</h5> </div> </div> <div class="elementor-element elementor-element-7142c86 elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="7142c86" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Intuitive AI-driven guidance with a personal touch for superior service.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-219662a elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="219662a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-18b4e76 elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="18b4e76" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.36356 13.9244C0.733922 14.4628 0.659947 15.4096 1.19833 16.0393C1.73671 16.6689 2.68357 16.7429 3.3132 16.2045L1.36356 13.9244ZM18.3006 2.81117C18.3651 1.98526 17.7479 1.26342 16.922 1.19889L3.46302 0.147387C2.63711 0.0828616 1.91527 0.700086 1.85075 1.526C1.78622 2.35191 2.40344 3.07375 3.22935 3.13827L15.1929 4.07295L14.2582 16.0365C14.1937 16.8624 14.8109 17.5842 15.6368 17.6488C16.4627 17.7133 17.1846 17.0961 17.2491 16.2702L18.3006 2.81117ZM3.3132 16.2045L17.78 3.83439L15.8304 1.55428L1.36356 13.9244L3.3132 16.2045Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> </a> <a class="elementor-element elementor-element-c1a2486 hs-product-menu-box e-flex e-con-boxed e-con e-child" data-id="c1a2486" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/global-experience/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-ce3db65 e-con-full e-flex e-con e-child" data-id="ce3db65" data-element_type="container"> <div class="elementor-element elementor-element-21ab165 e-con-full hs-product-menu-image elementor-hidden-mobile e-flex e-con e-child" data-id="21ab165" data-element_type="container"> <div class="elementor-element elementor-element-95d4c6f elementor-absolute hs-product-menu-icon elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon" data-id="95d4c6f" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="49" height="48" viewbox="0 0 49 48" fill="none"><path d="M43.884 36.1427C41.0928 40.1352 37.065 43.209 32.3306 44.7636L7.63397 8.54889C10.7431 4.83909 15.0182 2.11857 19.894 0.952637L43.884 36.1427Z" fill="#84B9A8"></path><path d="M31.0206 46.1066C28.7241 46.8839 26.2509 47.2726 23.6717 47.2726C10.7757 47.2726 0.282288 36.8145 0.282288 23.8832C0.282288 18.1948 2.29618 13.0011 5.68799 8.93799L31.0206 46.1066Z" fill="#0C7554"></path><path d="M48.9351 21.9037C48.9351 26.5321 47.4865 30.8425 45.0133 34.3756L22.0479 0.669482C23.6732 0.280836 25.3691 0.0688477 27.1003 0.0688477C39.1483 0.0688477 48.9351 9.85565 48.9351 21.9037Z" fill="#CEE3DD"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-9991005 elementor-absolute hs-product-menu-icon elementor-view-default elementor-widget elementor-widget-icon" data-id="9991005" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="49" height="48" viewbox="0 0 49 48" fill="none"><path d="M43.884 36.8712C41.0928 40.8637 37.065 43.9375 32.3306 45.4921L7.63397 9.2774C10.7431 5.56761 15.0182 2.84709 19.894 1.68115L43.884 36.8712Z" fill="#DFD4F6"></path><path d="M31.0206 46.8351C28.7241 47.6124 26.2509 48.0011 23.6717 48.0011C10.7757 48.0011 0.282288 37.543 0.282288 24.6117C0.282288 18.9233 2.29618 13.7296 5.68799 9.6665L31.0206 46.8351Z" fill="#393981"></path><path d="M48.9351 22.6322C48.9351 27.2606 47.4865 31.571 45.0133 35.1042L22.0479 1.398C23.6732 1.00935 25.3691 0.797363 27.1003 0.797363C39.1483 0.797363 48.9351 10.5842 48.9351 22.6322Z" fill="#F4EFFF"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-bff9aac elementor-absolute elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="bff9aac" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="49" height="48" viewbox="0 0 49 48" fill="none"><path d="M43.884 36.8712C41.0928 40.8637 37.065 43.9375 32.3306 45.4921L7.63397 9.2774C10.7431 5.56761 15.0182 2.84709 19.894 1.68115L43.884 36.8712Z" fill="#DFD4F6"></path><path d="M31.0206 46.8351C28.7241 47.6124 26.2509 48.0011 23.6717 48.0011C10.7757 48.0011 0.282288 37.543 0.282288 24.6117C0.282288 18.9233 2.29618 13.7296 5.68799 9.6665L31.0206 46.8351Z" fill="#393981"></path><path d="M48.9351 22.6322C48.9351 27.2606 47.4865 31.571 45.0133 35.1042L22.0479 1.398C23.6732 1.00935 25.3691 0.797363 27.1003 0.797363C39.1483 0.797363 48.9351 10.5842 48.9351 22.6322Z" fill="#F4EFFF"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-9a7dc5d e-con-full e-flex e-con e-child" data-id="9a7dc5d" data-element_type="container"> <div class="elementor-element elementor-element-80ad7f0 elementor-widget elementor-widget-heading" data-id="80ad7f0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Global Experience</h5> </div> </div> <div class="elementor-element elementor-element-b94296d elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="b94296d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Enhance game support with seamless, real-time problem resolution.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-106a1d6 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="106a1d6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-dc0b924 elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="dc0b924" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.36356 13.9244C0.733922 14.4628 0.659947 15.4096 1.19833 16.0393C1.73671 16.6689 2.68357 16.7429 3.3132 16.2045L1.36356 13.9244ZM18.3006 2.81117C18.3651 1.98526 17.7479 1.26342 16.922 1.19889L3.46302 0.147387C2.63711 0.0828616 1.91527 0.700086 1.85075 1.526C1.78622 2.35191 2.40344 3.07375 3.22935 3.13827L15.1929 4.07295L14.2582 16.0365C14.1937 16.8624 14.8109 17.5842 15.6368 17.6488C16.4627 17.7133 17.1846 17.0961 17.2491 16.2702L18.3006 2.81117ZM3.3132 16.2045L17.78 3.83439L15.8304 1.55428L1.36356 13.9244L3.3132 16.2045Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> </a> <a class="elementor-element elementor-element-a0784f1 hs-product-menu-box e-flex e-con-boxed e-con e-child" data-id="a0784f1" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/console-and-pc-experience/"> <div class="e-con-inner"> <div class="elementor-element elementor-element-12408e2 e-con-full e-flex e-con e-child" data-id="12408e2" data-element_type="container"> <div class="elementor-element elementor-element-de1340d e-con-full hs-product-menu-image elementor-hidden-mobile e-flex e-con e-child" data-id="de1340d" data-element_type="container"> <div class="elementor-element elementor-element-0156899 elementor-absolute hs-product-menu-icon elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon" data-id="0156899" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="56" height="52" viewbox="0 0 56 52" fill="none"><rect x="32.7699" y="28.4419" width="22.725" height="22.725" fill="#CEE3DD"></rect><path d="M22.7931 22.8989L22.7931 0.173954C10.2418 0.173955 0.0681147 10.3476 0.0681152 22.8989L22.7931 22.8989Z" fill="#84B9A8"></path><rect x="6.71936" y="14.0308" width="42.6786" height="29.3762" fill="#0C7554"></rect><circle cx="10.7994" cy="18.1109" r="1.30869" fill="white"></circle><circle cx="14.202" cy="18.1109" r="1.30869" fill="#CEE3DD"></circle><circle cx="17.6046" cy="18.1109" r="1.30869" fill="#84B9A8"></circle><path d="M34.1609 29.2785L36.0597 37.285L37.8851 35.4596L42.0362 39.6106L44.4928 37.154L40.3418 33.0029L42.1673 31.1774L34.1609 29.2785Z" fill="#CEE3DD"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-ea87366 elementor-absolute hs-product-menu-icon elementor-view-default elementor-widget elementor-widget-icon" data-id="ea87366" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="56" height="52" viewbox="0 0 56 52" fill="none"><rect x="32.7699" y="28.3579" width="22.725" height="22.725" fill="#F4EFFF"></rect><path d="M22.7931 22.8149L22.7931 0.0899701C10.2418 0.0899706 0.0681147 10.2636 0.0681152 22.8149L22.7931 22.8149Z" fill="#DFD4F6"></path><rect x="6.71936" y="13.9468" width="42.6786" height="29.3762" fill="#393981"></rect><circle cx="10.7994" cy="18.0269" r="1.30869" fill="white"></circle><circle cx="14.202" cy="18.0269" r="1.30869" fill="#F4EFFF"></circle><circle cx="17.6046" cy="18.0269" r="1.30869" fill="#DFD4F6"></circle><path d="M34.1609 29.1945L36.0597 37.201L37.8851 35.3756L42.0362 39.5267L44.4928 37.07L40.3418 32.919L42.1673 31.0934L34.1609 29.1945Z" fill="#F4EFFF"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-1d81d5e elementor-absolute elementor-hidden-desktop elementor-view-default elementor-widget elementor-widget-icon" data-id="1d81d5e" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="56" height="52" viewbox="0 0 56 52" fill="none"><rect x="32.7699" y="28.3579" width="22.725" height="22.725" fill="#F4EFFF"></rect><path d="M22.7931 22.8149L22.7931 0.0899701C10.2418 0.0899706 0.0681147 10.2636 0.0681152 22.8149L22.7931 22.8149Z" fill="#DFD4F6"></path><rect x="6.71936" y="13.9468" width="42.6786" height="29.3762" fill="#393981"></rect><circle cx="10.7994" cy="18.0269" r="1.30869" fill="white"></circle><circle cx="14.202" cy="18.0269" r="1.30869" fill="#F4EFFF"></circle><circle cx="17.6046" cy="18.0269" r="1.30869" fill="#DFD4F6"></circle><path d="M34.1609 29.1945L36.0597 37.201L37.8851 35.3756L42.0362 39.5267L44.4928 37.07L40.3418 32.919L42.1673 31.0934L34.1609 29.1945Z" fill="#F4EFFF"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-6b7fad3 e-con-full e-flex e-con e-child" data-id="6b7fad3" data-element_type="container"> <div class="elementor-element elementor-element-3263f08 elementor-widget elementor-widget-heading" data-id="3263f08" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Console and PC Experience</h5> </div> </div> <div class="elementor-element elementor-element-a4a045f elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="a4a045f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Seamless and cost-effective 24/7 multilingual customer support solution.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-7efd3fd elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor" data-id="7efd3fd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Learn More</p> </div> </div> <div class="elementor-element elementor-element-7d1b034 elementor-absolute hs-product-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="7d1b034" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.36356 13.9244C0.733922 14.4628 0.659947 15.4096 1.19833 16.0393C1.73671 16.6689 2.68357 16.7429 3.3132 16.2045L1.36356 13.9244ZM18.3006 2.81117C18.3651 1.98526 17.7479 1.26342 16.922 1.19889L3.46302 0.147387C2.63711 0.0828616 1.91527 0.700086 1.85075 1.526C1.78622 2.35191 2.40344 3.07375 3.22935 3.13827L15.1929 4.07295L14.2582 16.0365C14.1937 16.8624 14.8109 17.5842 15.6368 17.6488C16.4627 17.7133 17.1846 17.0961 17.2491 16.2702L18.3006 2.81117ZM3.3132 16.2045L17.78 3.83439L15.8304 1.55428L1.36356 13.9244L3.3132 16.2045Z" fill="#393981"></path></svg> </div> </div> </div> </div> </div> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-2ba3b48 e-con-full elementor-hidden-desktop e-flex e-con e-child" data-id="2ba3b48" data-element_type="container"> <div class="elementor-element elementor-element-9696a62 elementor-widget elementor-widget-heading" data-id="9696a62" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">Platform</h4> </div> </div> <div class="elementor-element elementor-element-a2a1a83 elementor-nav-menu--dropdown-none hs-company-menu elementor-widget elementor-widget-nav-menu" data-id="a2a1a83" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg>","library":"fa-solid"}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <link rel="stylesheet" href="https://web.archive.org/web/20240718151057cs_/https://www.helpshift.com/wp-content/plugins/elementor-pro/assets/css/widget-nav-menu.min.css?ver=1721101959"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-a2a1a83" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34250"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/help-center/" class="elementor-item">Help Center</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34251"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/messaging/" class="elementor-item">Messaging</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34252"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/ai-and-automation/" class="elementor-item">AI and Automation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34253"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/agent-workspace/" class="elementor-item">Agent Workspace</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34260"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/helpshift-platform/" class="elementor-item">Platform Overview</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-a2a1a83" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34250"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/help-center/" class="elementor-item" tabindex="-1">Help Center</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34251"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/messaging/" class="elementor-item" tabindex="-1">Messaging</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34252"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/ai-and-automation/" class="elementor-item" tabindex="-1">AI and Automation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34253"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/agent-workspace/" class="elementor-item" tabindex="-1">Agent Workspace</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34260"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/helpshift-platform/" class="elementor-item" tabindex="-1">Platform Overview</a></li> </ul> </nav> </div> </div> </div> <div class="elementor-element elementor-element-34e1478 e-con-full elementor-hidden-desktop e-flex e-con e-child" data-id="34e1478" data-element_type="container"> <div class="elementor-element elementor-element-10cae2f elementor-widget elementor-widget-heading" data-id="10cae2f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">Experiences</h4> </div> </div> <div class="elementor-element elementor-element-c3ae1dc elementor-nav-menu--dropdown-none hs-company-menu elementor-widget elementor-widget-nav-menu" data-id="c3ae1dc" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg>","library":"fa-solid"}}" data-widget_type="nav-menu.default"> <div class="elementor-widget-container"> <nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"> <ul id="menu-1-c3ae1dc" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34255"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/self-help-experience/" class="elementor-item">Self Help Experience</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34254"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/guided-experience/" class="elementor-item">Guided Experience</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34257"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/global-experience/" class="elementor-item">Global Experience</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34256"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/console-and-pc-experience/" class="elementor-item">Console and PC Experience</a></li> </ul> </nav> <nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"> <ul id="menu-2-c3ae1dc" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34255"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/self-help-experience/" class="elementor-item" tabindex="-1">Self Help Experience</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34254"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/guided-experience/" class="elementor-item" tabindex="-1">Guided Experience</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34257"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/global-experience/" class="elementor-item" tabindex="-1">Global Experience</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34256"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/console-and-pc-experience/" class="elementor-item" tabindex="-1">Console and PC Experience</a></li> </ul> </nav> </div> </div> </div> </div> </div> </li> <li class="e-n-menu-item"> <div id="e-n-menu-title-1742" class="e-n-menu-title"> <div class="e-n-menu-title-container"> <span class="e-n-menu-title-text"> Services </span> </div> <button id="e-n-menu-dropdown-icon-1742" class="e-n-menu-dropdown-icon e-focus" data-tab-index="2" aria-haspopup="true" aria-expanded="false" aria-controls="e-n-menu-content-1742"> <span class="e-n-menu-dropdown-icon-opened"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="9" viewbox="0 0 14 9" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.45532 7.86824C7.23564 8.08791 6.87954 8.08791 6.65986 7.86824L0.925005 2.13337C0.705337 1.91369 0.705337 1.55759 0.925005 1.33791L1.19017 1.07272C1.40984 0.85304 1.76599 0.85304 1.98567 1.07272L7.05759 6.14467L12.1295 1.07272C12.3492 0.85304 12.7053 0.85304 12.925 1.07272L13.1902 1.33791C13.4099 1.55759 13.4099 1.91369 13.1902 2.13337L7.45532 7.86824Z" fill="black"></path></svg> <span class="elementor-screen-only">Close Services</span> </span> <span class="e-n-menu-dropdown-icon-closed"> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="9" viewbox="0 0 14 9" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.45532 7.86824C7.23564 8.08791 6.87954 8.08791 6.65986 7.86824L0.925005 2.13337C0.705337 1.91369 0.705337 1.55759 0.925005 1.33791L1.19017 1.07272C1.40984 0.85304 1.76599 0.85304 1.98567 1.07272L7.05759 6.14467L12.1295 1.07272C12.3492 0.85304 12.7053 0.85304 12.925 1.07272L13.1902 1.33791C13.4099 1.55759 13.4099 1.91369 13.1902 2.13337L7.45532 7.86824Z" fill="black"></path></svg> <span class="elementor-screen-only">Open Services</span> </span> </button> </div> <div class="e-n-menu-content"> <div id="e-n-menu-content-1742" data-tab-index="2" aria-labelledby="e-n-menu-dropdown-icon-1742" class="elementor-element elementor-element-20cd3cf e-con-full e-flex e-con e-child" data-id="20cd3cf" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-b92bc25 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child" data-id="b92bc25" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-df50118 e-grid e-con-boxed e-con e-child" data-id="df50118" data-element_type="container"> <div class="e-con-inner"> <a class="elementor-element elementor-element-6b2a6f5 e-con-full hs-services-menu-box e-flex e-con e-child" data-id="6b2a6f5" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/customer-engagement-services/"> <div class="elementor-element elementor-element-00ee76a elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading" data-id="00ee76a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">Customer Engagement Services</h4> </div> </div> <div class="elementor-element elementor-element-6cf45cf elementor-position-left elementor-mobile-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="6cf45cf" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <link rel="stylesheet" href="https://web.archive.org/web/20240718151057cs_/https://www.helpshift.com/wp-content/plugins/elementor/assets/css/widget-icon-box.min.css"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="30" height="31" viewbox="0 0 30 31" fill="none"><circle cx="14.384" cy="14.216" r="14.0325" fill="#CCD9FF"></circle><path d="M24.9683 27.3633L16.4745 26.0646L25.9755 18.8301L24.9683 27.3633Z" fill="#265EFF"></path><circle cx="7.902" cy="14.2157" r="2.23061" fill="#265EFF"></circle><circle cx="14.6925" cy="14.216" r="2.23061" fill="#99B4FF"></circle><circle cx="20.8659" cy="14.216" r="2.23061" fill="white" fill-opacity="0.7"></circle></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Customer Support </span> </h3> <p class="elementor-icon-box-description"> Dedicated Human Support Specialists. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-641eacc elementor-position-left elementor-mobile-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="641eacc" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="30" height="32" viewbox="0 0 30 32" fill="none"><path d="M1.09112 6.12922C6.27306 6.20155 11.2778 4.24422 15.0357 0.675537V31.6417C6.44523 29.4294 0.0986393 21.6322 0.0986393 12.3513C0.0969332 10.2378 0.43196 8.13739 1.09112 6.12922Z" fill="#CCD9FF"></path><path d="M28.9802 6.12898C23.7982 6.2013 18.7935 4.24398 15.0356 0.675293V31.6415C23.6261 29.4291 29.9726 21.632 29.9726 12.3511C29.9744 10.2375 29.6393 8.13715 28.9802 6.12898Z" fill="#265EFF"></path></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Trust and Safety </span> </h3> <p class="elementor-icon-box-description"> Expert Content Moderation Specialists. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-2407c95 elementor-position-left elementor-mobile-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="2407c95" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewbox="0 0 36 36" fill="none"><rect x="6.44971" y="6.65454" width="23.1715" height="23.1715" rx="11.5858" fill="#265EFF"></rect><circle cx="18.2113" cy="30.3532" r="5.09071" fill="#CCD9FF"></circle><circle cx="18.2113" cy="5.42689" r="5.09071" fill="#CCD9FF"></circle><circle cx="30.4989" cy="18.0653" r="5.09071" fill="#CCD9FF"></circle><circle cx="5.57216" cy="18.0653" r="5.09071" fill="#CCD9FF"></circle></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Community Management </span> </h3> <p class="elementor-icon-box-description"> Dedicated Community Engagement Specialists. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-1f55b16 elementor-position-left elementor-mobile-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="1f55b16" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="28" height="29" viewbox="0 0 28 29" fill="none"><path d="M0.450684 19.1409H9.4167C9.4167 24.093 5.40273 28.1069 0.450684 28.1069V19.1409Z" fill="#CCD9FF"></path><path d="M18.6546 9.90283L18.6546 0.936812C23.6066 0.936812 27.6206 4.95078 27.6206 9.90283L18.6546 9.90283Z" fill="#265EFF"></path><path d="M18.6542 9.90283H9.4165L9.4165 28.1066H18.6542V9.90283Z" fill="#99B4FF"></path><path d="M27.6203 9.90283H18.6543V28.1066H27.6203V9.90283Z" fill="#265EFF"></path></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> VIP Engagement and Growth </span> </h3> <p class="elementor-icon-box-description"> Personalized VIP Support Experts. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-0ee79be elementor-absolute hs-services-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="0ee79be" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.29375 13.9244C0.664113 14.4628 0.590138 15.4096 1.12852 16.0393C1.6669 16.6689 2.61376 16.7429 3.24339 16.2045L1.29375 13.9244ZM18.2308 2.81117C18.2953 1.98526 17.6781 1.26342 16.8522 1.19889L3.39321 0.147387C2.5673 0.0828616 1.84546 0.700086 1.78094 1.526C1.71641 2.35191 2.33363 3.07375 3.15955 3.13827L15.1231 4.07295L14.1884 16.0365C14.1239 16.8624 14.7411 17.5842 15.567 17.6488C16.3929 17.7133 17.1148 17.0961 17.1793 16.2702L18.2308 2.81117ZM3.24339 16.2045L17.7102 3.83439L15.7605 1.55428L1.29375 13.9244L3.24339 16.2045Z" fill="#265EFF"></path></svg> </div> </div> </div> </div> </a> <a class="elementor-element elementor-element-934e872 e-con-full hs-services-menu-box e-flex e-con e-child" data-id="934e872" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/customer-engagement-services/"> <div class="elementor-element elementor-element-d52a2f0 e-con-full e-flex e-con e-child" data-id="d52a2f0" data-element_type="container"> </div> </a> <a class="elementor-element elementor-element-bace8f5 e-con-full hs-services-menu-box e-flex e-con e-child" data-id="bace8f5" data-element_type="container" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/professional-and-managed-services/"> <div class="elementor-element elementor-element-bef0d16 elementor-widget elementor-widget-heading" data-id="bef0d16" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">Professional and Managed Services</h4> </div> </div> <div class="elementor-element elementor-element-46ce503 elementor-position-left elementor-mobile-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="46ce503" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="35" height="40" viewbox="0 0 35 40" fill="none"><path d="M2.44138 0.458984L17.0912 10.0803L9.77536 20.6093L0.408203 4.88841L2.44138 0.458984Z" fill="#CCD9FF"></path><path d="M32.9426 0.458984L18.2928 10.0803L25.6268 20.6093L34.9758 4.88841L32.9426 0.458984Z" fill="#CCD9FF"></path><path d="M16.3007 14.1482L12.7245 33.8991L17.9345 39.2544L23.2535 33.9717L19.6046 14.1482H16.3007Z" fill="#265EFF"></path></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Professional Services </span> </h3> <p class="elementor-icon-box-description"> Tailored Project Implementation Specialists. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-61d605e elementor-position-left elementor-mobile-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="61d605e" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="31" viewbox="0 0 32 31" fill="none"><path d="M30.764 11.8186C32.6772 20.2111 27.4478 28.5526 19.0553 30.4657C10.6629 32.3789 2.32138 27.1496 0.408203 18.7826L30.764 11.8186Z" fill="#99B4FF"></path><path d="M18.7248 14.1399C22.4581 14.1399 25.4847 11.1134 25.4847 7.38002C25.4847 3.64663 22.4581 0.620117 18.7248 0.620117C14.9914 0.620117 11.9648 3.64663 11.9648 7.38002C11.9648 11.1134 14.9914 14.1399 18.7248 14.1399Z" fill="#265EFF"></path></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Managed Services </span> </h3> <p class="elementor-icon-box-description"> Continuous Improvement and Support Specialists. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-94f4ca1 elementor-absolute hs-services-menu-arrow elementor-view-default elementor-widget elementor-widget-icon" data-id="94f4ca1" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="19" height="18" viewbox="0 0 19 18" fill="none"><path d="M1.29375 13.9244C0.664113 14.4628 0.590138 15.4096 1.12852 16.0393C1.6669 16.6689 2.61376 16.7429 3.24339 16.2045L1.29375 13.9244ZM18.2308 2.81117C18.2953 1.98526 17.6781 1.26342 16.8522 1.19889L3.39321 0.147387C2.5673 0.0828616 1.84546 0.700086 1.78094 1.526C1.71641 2.35191 2.33363 3.07375 3.15955 3.13827L15.1231 4.07295L14.1884 16.0365C14.1239 16.8624 14.7411 17.5842 15.567 17.6488C16.3929 17.7133 17.1148 17.0961 17.1793 16.2702L18.2308 2.81117ZM3.24339 16.2045L17.7102 3.83439L15.7605 1.55428L1.29375 13.9244L3.24339 16.2045Z" fill="#265EFF"></path></svg> </div> </div> </div> </div> </a> </div> </div> <div class="elementor-element elementor-element-d9d9171 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="d9d9171" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" width="466" height="144" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/services-mega-menu-lines-bg.svg" class="attachment-full size-full wp-image-33364" alt=""/> </div> </div> </div> <div class="elementor-element elementor-element-703f561 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child" data-id="703f561" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-57d57e3 elementor-widget elementor-widget-heading" data-id="57d57e3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">Featured Case Study</h4> </div> </div> <div class="elementor-element elementor-element-096999a elementor-grid-1 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid" data-id="096999a" data-element_type="widget" data-settings="{"template_id":"33473","columns":1,"_skin":"post","columns_tablet":"2","columns_mobile":"1","edit_handle_selector":"[data-elementor-type=\"loop-item\"]","row_gap":{"unit":"px","size":"","sizes":[]},"row_gap_tablet":{"unit":"px","size":"","sizes":[]},"row_gap_mobile":{"unit":"px","size":"","sizes":[]}}" data-widget_type="loop-grid.post"> <div class="elementor-widget-container"> <link rel="stylesheet" href="https://web.archive.org/web/20240718151057cs_/https://www.helpshift.com/wp-content/plugins/elementor-pro/assets/css/widget-loop-builder.min.css?ver=1721101959"> <div class="elementor-loop-container elementor-grid"> <style id="loop-33473">.elementor-33473 .elementor-element.elementor-element-8bf3c22{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--justify-content:space-between;--background-transition:0.3s;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-33473 .elementor-element.elementor-element-89a3de8{--display:flex;--gap:15px 15px;--background-transition:0.3s;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-33473 .elementor-element.elementor-element-6624252 img{width:100%;max-width:100%;height:240px;object-fit:cover;object-position:center center;border-radius:14px 14px 14px 14px;}.elementor-33473 .elementor-element.elementor-element-a8933d9{text-align:left;}.elementor-33473 .elementor-element.elementor-element-a8933d9 img{width:auto;height:50px;}.elementor-33473 .elementor-element.elementor-element-d9d0329 .elementor-heading-title{color:var( --e-global-color-b55f062 );font-size:18px;font-weight:600;line-height:1.4em;}.elementor-33473 .elementor-element.elementor-element-d9d0329{width:var( --container-widget-width, 90% );max-width:90%;--container-widget-width:90%;--container-widget-flex-grow:0;}.elementor-33473 .elementor-element.elementor-element-3b0728a{--display:flex;--background-transition:0.3s;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-33473 .elementor-element.elementor-element-2686026 .elementor-button{font-size:15px;font-weight:400;fill:var( --e-global-color-primary );color:var( 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heading, class: .elementor-element-d9d0329 */.elementor-33473 .elementor-element.elementor-element-d9d0329 a { transition: .2s linear; } .elementor-33473 .elementor-element.elementor-element-d9d0329 a:hover { color: #0C7554; }/* End custom CSS */ /* Start custom CSS for button, class: .elementor-element-2686026 */.elementor-33473 .elementor-element.elementor-element-2686026 a { transition: .2s linear; } .elementor-33473 .elementor-element.elementor-element-2686026 a:hover { text-decoration: underline; }/* End custom CSS */</style> <div data-elementor-type="loop-item" data-elementor-id="33473" class="elementor elementor-33473 e-loop-item e-loop-item-33765 post-33765 customers type-customers status-publish has-post-thumbnail hentry industry-featured industry-gaming-entertainment" data-elementor-post-type="elementor_library" data-custom-edit-handle="1"> <div class="elementor-element elementor-element-8bf3c22 e-con-full e-flex e-con e-parent" data-id="8bf3c22" data-element_type="container"> <div class="elementor-element elementor-element-89a3de8 e-con-full e-flex e-con e-child" data-id="89a3de8" data-element_type="container"> <div class="elementor-element elementor-element-6624252 elementor-widget elementor-widget-image" data-id="6624252" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/customers/sybo/"> <img loading="lazy" width="640" height="456" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/Subway-Surfers-Key-art-landscape-640x456-1.jpg" class="attachment-large size-large wp-image-33936" alt="Case Study Hero" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/Subway-Surfers-Key-art-landscape-640x456-1.jpg 640w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/Subway-Surfers-Key-art-landscape-640x456-1-300x214.jpg 300w" sizes="(max-width: 640px) 100vw, 640px"/> </a> </div> </div> <div class="elementor-element elementor-element-a8933d9 hs-case-study-skin-logo elementor-widget elementor-widget-image" data-id="a8933d9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" width="494" height="128" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/SYBO.png" class="attachment-large size-large wp-image-33766" alt="SYBO" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/SYBO.png 494w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/SYBO-300x78.png 300w" sizes="(max-width: 494px) 100vw, 494px"/> </div> </div> <div class="elementor-element elementor-element-d9d0329 elementor-widget__width-initial elementor-widget elementor-widget-heading" data-id="d9d0329" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 class="elementor-heading-title elementor-size-default"><a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/customers/sybo/">SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months</a></h3> </div> </div> </div> <div class="elementor-element elementor-element-3b0728a e-con-full e-flex e-con e-child" data-id="3b0728a" data-element_type="container"> <div class="elementor-element elementor-element-2686026 elementor-widget elementor-widget-button" data-id="2686026" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/customers/sybo/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Read their story</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-4b4d4cb e-con-full elementor-hidden-desktop e-flex e-con e-child" data-id="4b4d4cb" data-element_type="container"> <div class="elementor-element elementor-element-d26096c elementor-nav-menu--dropdown-none hs-company-menu elementor-widget elementor-widget-nav-menu" data-id="d26096c" data-element_type="widget" data-settings="{"layout":"vertical","submenu_icon":{"value":"<svg class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg>","library":"fa-solid"}}" 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e-child" data-id="10673be" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-ccf9af0 elementor-icon-list--layout-inline elementor-align-center hs-ai-section-list elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="ccf9af0" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <link rel="stylesheet" href="https://web.archive.org/web/20240718151057cs_/https://www.helpshift.com/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-text">Self Help Al</span> </li> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-text">Trained Intent AI</span> </li> <li class="elementor-icon-list-item elementor-inline-item"> <span 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stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-d3fad1b elementor-absolute e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="d3fad1b" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateY_effect":{"unit":"%","size":-50,"sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_tablet":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"px","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="11" viewbox="0 0 20 11" fill="none"><line x1="0.75728" y1="5.10026" x2="14.6832" y2="5.10026" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round" stroke-dasharray="3.72 3.72"></line><path d="M14.554 9.38171L18.8427 5.09291L14.554 0.804194" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-7bf3a76 elementor-absolute hs-ai-item-circle-container active elementor-widget elementor-widget-html" data-id="7bf3a76" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="hs-ai-item-circle"></div> </div> </div> </div> <div class="elementor-element elementor-element-3f8cbdf e-con-full hs-ai-item e-flex e-con e-child" data-id="3f8cbdf" data-element_type="container" data-settings="{"background_background":"classic"}" data-card="2"> <div class="elementor-element elementor-element-91fbce5 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box" data-id="91fbce5" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="50" height="56" viewbox="0 0 50 56" fill="none"><path d="M45.6467 47.9144C45.6467 33.8081 34.2114 22.3728 20.1052 22.3728H14.4457V55.8737H45.6467V47.9144Z" fill="#84B9A8"></path><path d="M28.6437 10.6005C28.6437 16.2453 33.2422 20.7813 38.8513 20.7813C44.4605 20.7813 49.0084 16.2957 49.059 10.7013C49.059 10.6509 49.059 10.6005 49.059 10.5501C49.059 4.90528 44.511 0.369263 38.8513 0.369263C33.2422 0.369263 28.6437 4.95568 28.6437 10.6005Z" fill="#CEE3DD"></path><path d="M0.239502 29.8362H22.2459C26.6448 29.8362 30.2108 33.4022 30.2108 37.8012V50.3717H0.239502V29.8362Z" fill="#0E835E"></path></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> User Intent </span> </h3> </div> </div> </div> </div> <div class="elementor-element elementor-element-599431a elementor-absolute e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="599431a" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateY_effect":{"unit":"%","size":-50,"sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_tablet":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"px","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="11" viewbox="0 0 20 11" fill="none"><line x1="0.75728" y1="5.10026" x2="14.6832" y2="5.10026" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round" stroke-dasharray="3.72 3.72"></line><path d="M14.554 9.38171L18.8427 5.09291L14.554 0.804194" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-2978cc9 elementor-absolute hs-ai-item-circle-container elementor-widget elementor-widget-html" data-id="2978cc9" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="hs-ai-item-circle"></div> </div> </div> </div> <div class="elementor-element elementor-element-3f822f5 e-con-full hs-ai-item e-flex e-con e-child" data-id="3f822f5" data-element_type="container" data-settings="{"background_background":"classic"}" data-card="3"> <div class="elementor-element elementor-element-637e327 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box" data-id="637e327" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="51" height="51" viewbox="0 0 51 51" fill="none"><circle cx="25.4971" cy="25.5818" r="25.3396" fill="#CEE3DD"></circle><rect x="6.83264" y="29.3492" width="8.75045" height="18.764" transform="rotate(-48.3141 6.83264 29.3492)" fill="#0E835E"></rect><rect x="27.1046" y="34.4055" width="8.75046" height="24.1661" transform="rotate(-137.758 27.1046 34.4055)" fill="#84B9A8"></rect></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Instant <br> Recommendation </span> </h3> </div> </div> </div> </div> <div class="elementor-element elementor-element-f2d5622 elementor-absolute e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="f2d5622" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateY_effect":{"unit":"%","size":-50,"sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_tablet":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"px","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="11" viewbox="0 0 20 11" fill="none"><line x1="0.75728" y1="5.10026" x2="14.6832" y2="5.10026" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round" stroke-dasharray="3.72 3.72"></line><path d="M14.554 9.38171L18.8427 5.09291L14.554 0.804194" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-0187530 elementor-absolute hs-ai-item-circle-container elementor-widget elementor-widget-html" data-id="0187530" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="hs-ai-item-circle"></div> </div> </div> </div> <div class="elementor-element elementor-element-f2272d0 e-con-full hs-ai-item e-flex e-con e-child" data-id="f2272d0" data-element_type="container" data-settings="{"background_background":"classic"}" data-card="4"> <div class="elementor-element elementor-element-7ca784c elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box" data-id="7ca784c" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="70" height="46" viewbox="0 0 70 46" fill="none"><rect x="33.6769" y="0.837891" width="37.0518" height="33.0507" rx="5.40018" transform="rotate(90 33.6769 0.837891)" fill="#84B9A8"></rect><path d="M24.4414 25.4673L0.626465 44.9073V25.4673H24.4414Z" fill="#84B9A8"></path><path d="M28.709 29.9778L9.43896 45.7078V29.9778H28.709Z" fill="#0C7554"></path><rect x="69.1273" y="0.837891" width="37.0518" height="33.0506" rx="4.50015" transform="rotate(90 69.1273 0.837891)" fill="#CEE3DD"></rect></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Guided Service </span> </h3> </div> </div> </div> </div> <div class="elementor-element elementor-element-fc1f069 elementor-absolute e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="fc1f069" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateY_effect":{"unit":"%","size":-50,"sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_tablet":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"px","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="11" viewbox="0 0 20 11" fill="none"><line x1="0.75728" y1="5.10026" x2="14.6832" y2="5.10026" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round" stroke-dasharray="3.72 3.72"></line><path d="M14.554 9.38171L18.8427 5.09291L14.554 0.804194" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-cdfe8a5 elementor-absolute hs-ai-item-circle-container elementor-widget elementor-widget-html" data-id="cdfe8a5" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="hs-ai-item-circle"></div> </div> </div> </div> <div class="elementor-element elementor-element-9db5dc5 e-con-full hs-ai-item e-flex e-con e-child" data-id="9db5dc5" data-element_type="container" data-settings="{"background_background":"classic"}" data-card="5"> <div class="elementor-element elementor-element-5135a09 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box" data-id="5135a09" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="50" height="51" viewbox="0 0 50 51" fill="none"><path d="M0.391846 30.8646C11.4608 30.8646 20.5713 39.8378 20.5713 50.9068H0.391846V30.8646Z" fill="#0C7554"></path><path d="M49.2271 24.9279C34.8793 24.9279 23.0702 36.559 23.0702 50.9067H49.2271V24.9279Z" fill="#0C7554"></path><circle cx="8.38492" cy="19.5395" r="7.99308" fill="#CEE3DD"></circle><circle cx="37.8136" cy="10.2483" r="9.29128" fill="#84B9A8"></circle></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Human Assistance </span> </h3> </div> </div> </div> </div> <div class="elementor-element elementor-element-dd1b8b7 elementor-absolute e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="dd1b8b7" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateY_effect":{"unit":"%","size":-50,"sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_tablet":{"unit":"px","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"px","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="11" viewbox="0 0 20 11" fill="none"><line x1="0.75728" y1="5.10026" x2="14.6832" y2="5.10026" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round" stroke-dasharray="3.72 3.72"></line><path d="M14.554 9.38171L18.8427 5.09291L14.554 0.804194" stroke="#0C7554" stroke-width="1.29093" stroke-linecap="round"></path></svg> </div> </div> </div> </div> <div class="elementor-element elementor-element-200cc1c elementor-absolute hs-ai-item-circle-container elementor-widget elementor-widget-html" data-id="200cc1c" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="hs-ai-item-circle"></div> </div> </div> </div> <div class="elementor-element elementor-element-a5cf3b6 e-con-full e-flex e-con e-child" data-id="a5cf3b6" data-element_type="container"> <div class="elementor-element elementor-element-abdc79d elementor-widget elementor-widget-text-editor" data-id="abdc79d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Help Center</p> </div> </div> <div class="elementor-element elementor-element-b8cdc28 elementor-widget elementor-widget-text-editor" data-id="b8cdc28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Helpshift curated in-app knowledge puts answers and easy fixes directly into user hands.</p> </div> </div> <div class="elementor-element elementor-element-ef5d033 elementor-absolute hs-ai-vertical-arrow e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="ef5d033" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateX_effect":{"unit":"%","size":50,"sizes":[]},"_transform_translateX_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="32" viewbox="0 0 16 32" fill="none"><line x1="7.96265" y1="1.71338" x2="7.96265" y2="23.2885" stroke="#0C7554" stroke-width="2" stroke-linecap="round" stroke-dasharray="5.77 5.77"></line><path d="M1.32959 23.0884L7.97412 29.7328L14.6185 23.0884" stroke="#0C7554" stroke-width="2" stroke-linecap="round"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-7eb25f6 e-con-full e-flex e-con e-child" data-id="7eb25f6" data-element_type="container"> <div class="elementor-element elementor-element-a49694e elementor-widget elementor-widget-text-editor" data-id="a49694e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Smart Intents</p> </div> </div> <div class="elementor-element elementor-element-ab24ad1 elementor-widget elementor-widget-text-editor" data-id="ab24ad1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Understands user intent, starting users on a<br/>fully personalized<br/>support journey.</p> </div> </div> <div class="elementor-element elementor-element-3331680 elementor-absolute hs-ai-vertical-arrow e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="3331680" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateX_effect":{"unit":"%","size":50,"sizes":[]},"_transform_translateX_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="32" viewbox="0 0 16 32" fill="none"><line x1="7.96265" y1="1.71338" x2="7.96265" y2="23.2885" stroke="#0C7554" stroke-width="2" stroke-linecap="round" stroke-dasharray="5.77 5.77"></line><path d="M1.32959 23.0884L7.97412 29.7328L14.6185 23.0884" stroke="#0C7554" stroke-width="2" stroke-linecap="round"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-c1971f9 e-con-full e-flex e-con e-child" data-id="c1971f9" data-element_type="container"> <div class="elementor-element elementor-element-880f17d elementor-widget elementor-widget-text-editor" data-id="880f17d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Al Powered Answers</p> </div> </div> <div class="elementor-element elementor-element-eca1bf1 elementor-widget elementor-widget-text-editor" data-id="eca1bf1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Scans your knowledge base to provide a detailed and summarized response to your users.</p> </div> </div> <div class="elementor-element elementor-element-a090bd7 elementor-absolute hs-ai-vertical-arrow e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="a090bd7" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateX_effect":{"unit":"%","size":50,"sizes":[]},"_transform_translateX_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="32" viewbox="0 0 16 32" fill="none"><line x1="7.96265" y1="1.71338" x2="7.96265" y2="23.2885" stroke="#0C7554" stroke-width="2" stroke-linecap="round" stroke-dasharray="5.77 5.77"></line><path d="M1.32959 23.0884L7.97412 29.7328L14.6185 23.0884" stroke="#0C7554" stroke-width="2" stroke-linecap="round"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-4889268 e-con-full e-flex e-con e-child" data-id="4889268" data-element_type="container"> <div class="elementor-element elementor-element-b0a7aeb elementor-widget elementor-widget-text-editor" data-id="b0a7aeb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Custom Bots<br/>& Automation</p> </div> </div> <div class="elementor-element elementor-element-2a41069 elementor-widget elementor-widget-text-editor" data-id="2a41069" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>A guided service<br/>helps the user to<br/>triage and solve<br/>common problems.</p> </div> </div> <div class="elementor-element elementor-element-4d412ae elementor-absolute hs-ai-vertical-arrow e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="4d412ae" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateX_effect":{"unit":"%","size":50,"sizes":[]},"_transform_translateX_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="32" viewbox="0 0 16 32" fill="none"><line x1="7.96265" y1="1.71338" x2="7.96265" y2="23.2885" stroke="#0C7554" stroke-width="2" stroke-linecap="round" stroke-dasharray="5.77 5.77"></line><path d="M1.32959 23.0884L7.97412 29.7328L14.6185 23.0884" stroke="#0C7554" stroke-width="2" stroke-linecap="round"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-a49cebd e-con-full e-flex e-con e-child" data-id="a49cebd" data-element_type="container"> <div class="elementor-element elementor-element-e57c979 elementor-widget elementor-widget-text-editor" data-id="e57c979" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Agent<br/>Dashboard</p> </div> </div> <div class="elementor-element elementor-element-1deab1c elementor-widget elementor-widget-text-editor" data-id="1deab1c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Agents are reserved for concierge level service.</p> </div> </div> <div class="elementor-element elementor-element-036b46f elementor-absolute hs-ai-vertical-arrow e-transform elementor-view-default elementor-widget elementor-widget-icon" data-id="036b46f" data-element_type="widget" data-settings="{"_position":"absolute","_transform_translateX_effect":{"unit":"%","size":50,"sizes":[]},"_transform_translateX_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateX_effect_mobile":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_tablet":{"unit":"%","size":"","sizes":[]},"_transform_translateY_effect_mobile":{"unit":"%","size":"","sizes":[]}}" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="16" height="32" viewbox="0 0 16 32" fill="none"><line x1="7.96265" y1="1.71338" x2="7.96265" y2="23.2885" stroke="#0C7554" stroke-width="2" stroke-linecap="round" stroke-dasharray="5.77 5.77"></line><path d="M1.32959 23.0884L7.97412 29.7328L14.6185 23.0884" stroke="#0C7554" stroke-width="2" stroke-linecap="round"></path></svg> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-26e9a37 e-con-full e-flex e-con e-child" data-id="26e9a37" data-element_type="container"> <div class="elementor-element elementor-element-8684979 elementor-widget elementor-widget-button" data-id="8684979" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-size-sm" role="button" id="hc-ai-section-feedback"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Feedback</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-f806bb5 e-con-full e-flex e-con e-child" data-id="f806bb5" data-element_type="container"> <div class="elementor-element elementor-element-853d54d elementor-widget elementor-widget-button" data-id="853d54d" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-size-sm" role="button" id="hc-ai-section-feedback"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Feedback</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-c5c1a94 e-con-full e-flex e-con e-child" data-id="c5c1a94" data-element_type="container"> <div class="elementor-element elementor-element-a871ac3 elementor-widget elementor-widget-button" data-id="a871ac3" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-size-sm" role="button" id="hc-ai-section-feedback"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Feedback</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-98b84cf e-con-full e-flex e-con e-child" data-id="98b84cf" data-element_type="container"> <div class="elementor-element elementor-element-aa2e4f3 elementor-widget elementor-widget-button" data-id="aa2e4f3" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-size-sm" role="button" id="hc-ai-section-feedback"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Feedback</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-4c8e265 e-con-full e-flex e-con e-child" data-id="4c8e265" data-element_type="container"> <div class="elementor-element elementor-element-dae7037 elementor-widget elementor-widget-button" data-id="dae7037" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-size-sm" role="button" id="hc-ai-section-feedback"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Feedback</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-2f7bf8d e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-child" data-id="2f7bf8d" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-b3813be elementor-widget elementor-widget-n-accordion" data-id="b3813be" data-element_type="widget" data-settings="{"default_state":"expanded","max_items_expended":"one","n_accordion_animation_duration":{"unit":"ms","size":400,"sizes":[]}}" data-widget_type="nested-accordion.default"> <div class="elementor-widget-container"> <div class="e-n-accordion" aria-label="Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys"> <details id="e-n-accordion-item-1880" class="e-n-accordion-item" open> <summary class="e-n-accordion-item-title" data-accordion-index="1" tabindex="0" aria-expanded="true" aria-controls="e-n-accordion-item-1880"> <span class="e-n-accordion-item-title-header"><div class="e-n-accordion-item-title-text"> <img decoding="async" src="/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Self-Service.svg"> Self Service </div></span> <span class="e-n-accordion-item-title-icon"> <span class="e-opened"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-up" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z"></path></svg></span> <span class="e-closed"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-down" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span> </span> </summary> <div role="region" aria-labelledby="e-n-accordion-item-1880" class="elementor-element elementor-element-e50d10d e-con-full e-flex e-con e-child" data-id="e50d10d" data-element_type="container"> <div role="region" aria-labelledby="e-n-accordion-item-1880" class="elementor-element elementor-element-c501041 e-con-full e-flex e-con e-child" data-id="c501041" data-element_type="container"> <div class="elementor-element elementor-element-69dfec9 elementor-widget elementor-widget-text-editor" data-id="69dfec9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Help Center</p> </div> </div> <div class="elementor-element elementor-element-5e1073e elementor-widget elementor-widget-text-editor" data-id="5e1073e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Helpshift curated in-app knowledge puts answers and easy fixes directly into user hands.</p> </div> </div> </div> <div class="elementor-element elementor-element-36e9dd7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="36e9dd7" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Self Help AI</span> </li> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Language AI</span> </li> </ul> </div> </div> </div> </details> <details id="e-n-accordion-item-1881" class="e-n-accordion-item"> <summary class="e-n-accordion-item-title" data-accordion-index="2" tabindex="-1" aria-expanded="false" aria-controls="e-n-accordion-item-1881"> <span class="e-n-accordion-item-title-header"><div class="e-n-accordion-item-title-text"> <img decoding="async" src="/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/User-Intent.svg"> User Intent </div></span> <span class="e-n-accordion-item-title-icon"> <span class="e-opened"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-up" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z"></path></svg></span> <span class="e-closed"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-down" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span> </span> </summary> <div role="region" aria-labelledby="e-n-accordion-item-1881" class="elementor-element elementor-element-57dc96e e-con-full e-flex e-con e-child" data-id="57dc96e" data-element_type="container"> <div role="region" aria-labelledby="e-n-accordion-item-1881" class="elementor-element elementor-element-dbcb451 e-con-full e-flex e-con e-child" data-id="dbcb451" data-element_type="container"> <div class="elementor-element elementor-element-a353b58 elementor-widget elementor-widget-text-editor" data-id="a353b58" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Smart Intents</p> </div> </div> <div class="elementor-element elementor-element-519ed85 elementor-widget elementor-widget-text-editor" data-id="519ed85" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Helpshift Bots confirm user intent, starting users on a<br/>fully personalized<br/>support journey.</p> </div> </div> </div> <div class="elementor-element elementor-element-b95fe25 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="b95fe25" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Trained Intent AI</span> </li> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Language AI</span> </li> </ul> </div> </div> </div> </details> <details id="e-n-accordion-item-1882" class="e-n-accordion-item"> <summary class="e-n-accordion-item-title" data-accordion-index="3" tabindex="-1" aria-expanded="false" aria-controls="e-n-accordion-item-1882"> <span class="e-n-accordion-item-title-header"><div class="e-n-accordion-item-title-text"> <img decoding="async" src="/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Instant-Recommendation.svg"> Instant Recommendation </div></span> <span class="e-n-accordion-item-title-icon"> <span class="e-opened"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-up" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z"></path></svg></span> <span class="e-closed"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-down" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span> </span> </summary> <div role="region" aria-labelledby="e-n-accordion-item-1882" class="elementor-element elementor-element-bc6cd9c e-con-full e-flex e-con e-child" data-id="bc6cd9c" data-element_type="container"> <div role="region" aria-labelledby="e-n-accordion-item-1882" class="elementor-element elementor-element-15fe238 e-con-full e-flex e-con e-child" data-id="15fe238" data-element_type="container"> <div class="elementor-element elementor-element-d4ec166 elementor-widget elementor-widget-text-editor" data-id="d4ec166" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Al Powered Answers</p> </div> </div> <div class="elementor-element elementor-element-8c4e529 elementor-widget elementor-widget-text-editor" data-id="8c4e529" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Helpshift Bots prompt the user to consider only the most pertinent articles from the knowledge base.</p> </div> </div> </div> <div class="elementor-element elementor-element-3fffba6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="3fffba6" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Generative AI Answers</span> </li> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Language AI</span> </li> </ul> </div> </div> </div> </details> <details id="e-n-accordion-item-1883" class="e-n-accordion-item"> <summary class="e-n-accordion-item-title" data-accordion-index="4" tabindex="-1" aria-expanded="false" aria-controls="e-n-accordion-item-1883"> <span class="e-n-accordion-item-title-header"><div class="e-n-accordion-item-title-text"> <img decoding="async" src="/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Guided-Service.svg"> Guided Service </div></span> <span class="e-n-accordion-item-title-icon"> <span class="e-opened"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-up" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z"></path></svg></span> <span class="e-closed"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-down" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span> </span> </summary> <div role="region" aria-labelledby="e-n-accordion-item-1883" class="elementor-element elementor-element-8e41d30 e-con-full e-flex e-con e-child" data-id="8e41d30" data-element_type="container"> <div role="region" aria-labelledby="e-n-accordion-item-1883" class="elementor-element elementor-element-a9942c9 e-con-full e-flex e-con e-child" data-id="a9942c9" data-element_type="container"> <div class="elementor-element elementor-element-2cfaf5d elementor-widget elementor-widget-text-editor" data-id="2cfaf5d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Custom Bots & Automation</p> </div> </div> <div class="elementor-element elementor-element-c422928 elementor-widget elementor-widget-text-editor" data-id="c422928" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>A guided service helps the user to triage and solve common problems.</p> </div> </div> </div> <div class="elementor-element elementor-element-0bac3d4 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="0bac3d4" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Managed AI Workflows</span> </li> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Language AI</span> </li> </ul> </div> </div> </div> </details> <details id="e-n-accordion-item-1884" class="e-n-accordion-item"> <summary class="e-n-accordion-item-title" data-accordion-index="5" tabindex="-1" aria-expanded="false" aria-controls="e-n-accordion-item-1884"> <span class="e-n-accordion-item-title-header"><div class="e-n-accordion-item-title-text"> <img decoding="async" src="/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/02/Human-Assistance.svg"> Human Assistance </div></span> <span class="e-n-accordion-item-title-icon"> <span class="e-opened"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-up" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z"></path></svg></span> <span class="e-closed"><svg aria-hidden="true" class="e-font-icon-svg e-fas-chevron-down" viewbox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></span> </span> </summary> <div role="region" aria-labelledby="e-n-accordion-item-1884" class="elementor-element elementor-element-8075f49 e-con-full e-flex e-con e-child" data-id="8075f49" data-element_type="container"> <div role="region" aria-labelledby="e-n-accordion-item-1884" class="elementor-element elementor-element-9ed3395 e-con-full e-flex e-con e-child" data-id="9ed3395" data-element_type="container"> <div class="elementor-element elementor-element-faa0f7a elementor-widget elementor-widget-text-editor" data-id="faa0f7a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Agent Dashboard</p> </div> </div> <div class="elementor-element elementor-element-c09c5b4 elementor-widget elementor-widget-text-editor" data-id="c09c5b4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Agents are reserved for concierge level service.</p> </div> </div> </div> <div class="elementor-element elementor-element-fcb33f7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="fcb33f7" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Language AI</span> </li> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Generative AI Answers</span> </li> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-circle" viewbox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z"></path></svg> </span> <span class="elementor-icon-list-text">Agent AI Copilot</span> </li> </ul> </div> </div> </div> </details> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-46c5b5b e-con-full e-flex e-con e-child" data-id="46c5b5b" data-element_type="container" data-settings="{"background_background":"classic"}"> </div> </div> <div class="elementor-element elementor-element-b4579a4 elementor-widget elementor-widget-text-editor" data-id="b4579a4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>AI Infused Modern Support Journey</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-618ebf6 e-flex e-con-boxed e-con e-parent" data-id="618ebf6" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-a8059c2 e-con-full e-flex e-con e-child" data-id="a8059c2" data-element_type="container"> <div class="elementor-element elementor-element-29adbea hc-text-capsule elementor-invisible elementor-widget elementor-widget-text-editor" data-id="29adbea" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>AI-Powered Self-Service</p> </div> </div> <div class="elementor-element elementor-element-3306856 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading" data-id="3306856" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Empower Your Customers with Instant Answers</h2> </div> </div> <div class="elementor-element elementor-element-cb6a95e elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor" data-id="cb6a95e" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":300}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Our Help Center leverages AI to guide users through a seamless self-service experience. With intelligent article recommendations and smart FAQs, customers can resolve their queries instantly, reducing support ticket volumes and enhancing customer satisfaction.</p> </div> </div> <div class="elementor-element elementor-element-82b6cfb e-grid e-con-full elementor-invisible e-con e-child" data-id="82b6cfb" data-element_type="container" data-settings="{"animation":"fadeIn","animation_delay":500}"> <div class="elementor-element elementor-element-209944e e-con-full hs-number-card e-flex e-con e-child" data-id="209944e" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-2f0b6d9 elementor-widget elementor-widget-counter" data-id="2f0b6d9" data-element_type="widget" data-widget_type="counter.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.23.0 - 15-07-2024 */ .elementor-counter{display:flex;justify-content:center;align-items:stretch;flex-direction:column-reverse}.elementor-counter .elementor-counter-number{flex-grow:var(--counter-number-grow,0)}.elementor-counter .elementor-counter-number-wrapper{flex:1;display:flex;font-size:69px;font-weight:600;line-height:1;text-align:center}.elementor-counter .elementor-counter-number-prefix{text-align:end;flex-grow:var(--counter-prefix-grow,1);white-space:pre-wrap}.elementor-counter .elementor-counter-number-suffix{text-align:start;flex-grow:var(--counter-suffix-grow,1);white-space:pre-wrap}.elementor-counter .elementor-counter-title{flex:1;display:flex;justify-content:center;align-items:center;margin:0;padding:0;font-size:19px;font-weight:400;line-height:2.5}</style> <div class="elementor-counter"> <div class="elementor-counter-title">Deflection Rate</div> <div class="elementor-counter-number-wrapper"> <span class="elementor-counter-number-prefix"></span> <span class="elementor-counter-number" data-duration="2000" data-to-value="90" data-from-value="0" data-delimiter=",">0</span> <span class="elementor-counter-number-suffix">% </span> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-c034583 elementor-invisible elementor-widget elementor-widget-button" data-id="c034583" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":600}" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/help-center/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Learn More</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-0305f37 e-con-full e-flex e-con e-child" data-id="0305f37" data-element_type="container"> <div class="elementor-element elementor-element-d62e652 elementor-align-center elementor-widget elementor-widget-lottie" data-id="d62e652" data-element_type="widget" data-settings="{"source_json":{"url":"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/05\/AI-Powered-Self-Service.json","id":33539,"size":"","alt":"","source":"library"},"loop":"yes","source":"media_file","caption_source":"none","link_to":"none","trigger":"arriving_to_viewport","viewport":{"unit":"%","size":"","sizes":{"start":0,"end":100}},"play_speed":{"unit":"px","size":1,"sizes":[]},"start_point":{"unit":"%","size":0,"sizes":[]},"end_point":{"unit":"%","size":100,"sizes":[]},"renderer":"svg"}" data-widget_type="lottie.default"> <div class="elementor-widget-container"> <style>/*! elementor-pro - v3.23.0 - 15-07-2024 */ .e-lottie__container{display:inline-block;max-width:var(--lottie-container-max-width);width:var(--lottie-container-width);opacity:var(--lottie-container-opacity)}.e-lottie__container:hover{opacity:var(--lottie-container-opacity-hover);transition-duration:var(--lottie-container-transition-duration-hover)}.e-lottie__container svg,.e-lottie__container svg *{transition:none!important}.e-lottie__caption{color:var(--caption-color);margin-top:var(--caption-margin-top);text-align:var(--caption-text-align)}</style><div class="e-lottie__container"><div class="e-lottie__animation"></div></div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-dbe8a75 e-flex e-con-boxed e-con e-parent" data-id="dbe8a75" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-97817b8 e-con-full e-flex e-con e-child" data-id="97817b8" data-element_type="container"> <div class="elementor-element elementor-element-1e99861 elementor-align-center elementor-widget elementor-widget-lottie" data-id="1e99861" data-element_type="widget" data-settings="{"source_json":{"url":"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/04\/Ai-Chatbots-3.json","id":30696,"size":"","alt":"","source":"library"},"loop":"yes","source":"media_file","caption_source":"none","link_to":"none","trigger":"arriving_to_viewport","viewport":{"unit":"%","size":"","sizes":{"start":0,"end":100}},"play_speed":{"unit":"px","size":1,"sizes":[]},"start_point":{"unit":"%","size":0,"sizes":[]},"end_point":{"unit":"%","size":100,"sizes":[]},"renderer":"svg"}" data-widget_type="lottie.default"> <div class="elementor-widget-container"> <div class="e-lottie__container"><div class="e-lottie__animation"></div></div> </div> </div> </div> <div class="elementor-element elementor-element-5f95269 e-con-full e-flex e-con e-child" data-id="5f95269" data-element_type="container"> <div class="elementor-element elementor-element-6c33749 hc-text-capsule elementor-invisible elementor-widget elementor-widget-text-editor" data-id="6c33749" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Automation And AI Chatbots</p> </div> </div> <div class="elementor-element elementor-element-5a50ffe elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading" data-id="5a50ffe" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Maximize Efficiency with AI and Automation</h2> </div> </div> <div class="elementor-element elementor-element-dd1a19b elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor" data-id="dd1a19b" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":300}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Helpshift’s AI Chatbots and Automation capabilities are designed to streamline the support process. From routing inquiries with Smart Intents to offering personalized solutions through AI Chatbots, our platform ensures your support is scalable, efficient, and available 24/7, without compromising on quality.</p> </div> </div> <div class="elementor-element elementor-element-0a02612 e-grid e-con-full elementor-invisible e-con e-child" data-id="0a02612" data-element_type="container" data-settings="{"animation":"fadeIn","animation_delay":500}"> <div class="elementor-element elementor-element-4357a63 e-con-full hs-number-card e-flex e-con e-child" data-id="4357a63" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-a213abc elementor-widget elementor-widget-counter" data-id="a213abc" data-element_type="widget" data-widget_type="counter.default"> <div class="elementor-widget-container"> <div class="elementor-counter"> <div class="elementor-counter-title">Reduction in support tickets</div> <div class="elementor-counter-number-wrapper"> <span class="elementor-counter-number-prefix">></span> <span class="elementor-counter-number" data-duration="2000" data-to-value="70" data-from-value="0" data-delimiter=",">0</span> <span class="elementor-counter-number-suffix">% </span> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-4bf9926 e-con-full hs-number-card e-flex e-con e-child" data-id="4bf9926" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-8dd38a9 elementor-widget elementor-widget-counter" data-id="8dd38a9" data-element_type="widget" data-widget_type="counter.default"> <div class="elementor-widget-container"> <div class="elementor-counter"> <div class="elementor-counter-title">Reduction in TTFR (Time to First Response)</div> <div class="elementor-counter-number-wrapper"> <span class="elementor-counter-number-prefix">></span> <span class="elementor-counter-number" data-duration="2000" data-to-value="80" data-from-value="0" data-delimiter=",">0</span> <span class="elementor-counter-number-suffix">% </span> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-72ef4ef elementor-invisible elementor-widget elementor-widget-button" data-id="72ef4ef" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":600}" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/ai-and-automation/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Learn More</span> </span> </a> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-b71ac26 e-flex e-con-boxed e-con e-parent" data-id="b71ac26" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-813996f e-con-full e-flex e-con e-child" data-id="813996f" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-aae33b8 hc-text-capsule elementor-invisible elementor-widget elementor-widget-text-editor" data-id="aae33b8" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>AI-Powered Agent Workspace</p> </div> </div> <div class="elementor-element elementor-element-eafe5ba elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading" data-id="eafe5ba" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Effortless Engagement: AI-Enhanced Workspace for Enhanced Agent Productivity</h2> </div> </div> <div class="elementor-element elementor-element-af6bf26 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor" data-id="af6bf26" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":300}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Our AI-enhanced agent workspace is designed to enhance productivity and streamline ticket management. Advanced AI capabilities like real-time translation and sentiment analysis enable agents to understand and respond to global customer needs swiftly. Agents can quickly access customer information and conversations, facilitating faster resolutions and a personalized support experience.</p> </div> </div> <div class="elementor-element elementor-element-4bba260 elementor-invisible elementor-widget elementor-widget-button" data-id="4bba260" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":500}" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/agent-workspace/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Learn More</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-af12fcf elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image" data-id="af12fcf" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="342" height="529" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/04/ai-powered-agent-workspace-overlay-left.svg" class="attachment-full size-full wp-image-30753" alt=""/> </div> </div> <div class="elementor-element elementor-element-2aaaf0e elementor-widget__width-initial elementor-absolute elementor-widget elementor-widget-image" data-id="2aaaf0e" data-element_type="widget" data-settings="{"_position":"absolute"}" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="251" height="529" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/04/ai-powered-agent-workspace-overlay-right.svg" class="attachment-full size-full wp-image-30752" alt=""/> </div> </div> <div class="elementor-element elementor-element-dee8a4c elementor-align-center elementor-widget elementor-widget-lottie" data-id="dee8a4c" data-element_type="widget" data-settings="{"source_json":{"url":"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/05\/AI-Powered-Agent-Workspace-New.json","id":33935,"size":"","alt":"","source":"library"},"loop":"yes","source":"media_file","caption_source":"none","link_to":"none","trigger":"arriving_to_viewport","viewport":{"unit":"%","size":"","sizes":{"start":0,"end":100}},"play_speed":{"unit":"px","size":1,"sizes":[]},"start_point":{"unit":"%","size":0,"sizes":[]},"end_point":{"unit":"%","size":100,"sizes":[]},"renderer":"svg"}" data-widget_type="lottie.default"> <div class="elementor-widget-container"> <div class="e-lottie__container"><div class="e-lottie__animation"></div></div> </div> </div> <div class="elementor-element elementor-element-acf4c85 elementor-icon-list--layout-inline elementor-align-center elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="acf4c85" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="19" viewbox="0 0 20 19" fill="none"><circle cx="9.59523" cy="9.50661" r="9.48122" fill="#CEE3DD"></circle><path d="M5.07495 9.77661L7.16535 12.8263L14.6295 6.98828" stroke="#0C7554" stroke-width="1.72765" stroke-linecap="round"></path></svg> </span> <span class="elementor-icon-list-text">AI-Enhanced</span> </li> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="19" viewbox="0 0 20 19" fill="none"><circle cx="9.59523" cy="9.50661" r="9.48122" fill="#CEE3DD"></circle><path d="M5.07495 9.77661L7.16535 12.8263L14.6295 6.98828" stroke="#0C7554" stroke-width="1.72765" stroke-linecap="round"></path></svg> </span> <span class="elementor-icon-list-text">Unified Dashboard</span> </li> <li class="elementor-icon-list-item elementor-inline-item"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="20" height="19" viewbox="0 0 20 19" fill="none"><circle cx="9.59523" cy="9.50661" r="9.48122" fill="#CEE3DD"></circle><path d="M5.07495 9.77661L7.16535 12.8263L14.6295 6.98828" stroke="#0C7554" stroke-width="1.72765" stroke-linecap="round"></path></svg> </span> <span class="elementor-icon-list-text">Effortless Engagement</span> </li> </ul> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-eb5d766 e-flex e-con-boxed e-con e-parent" data-id="eb5d766" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-df3690a e-con-full e-flex e-con e-child" data-id="df3690a" data-element_type="container"> <div class="elementor-element elementor-element-5fa7c93 e-con-full e-flex e-con e-child" data-id="5fa7c93" data-element_type="container"> <div class="elementor-element elementor-element-c6a2ca4 hc-text-capsule elementor-invisible elementor-widget elementor-widget-text-editor" data-id="c6a2ca4" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Messaging – Live and Async</p> </div> </div> <div class="elementor-element elementor-element-ebb2cbc elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading" data-id="ebb2cbc" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Unlock Seamless Conversations Across Platforms with Messaging</h2> </div> </div> </div> <div class="elementor-element elementor-element-1fbd19b e-con-full e-flex e-con e-child" data-id="1fbd19b" data-element_type="container"> <div class="elementor-element elementor-element-8286003 elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor" data-id="8286003" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Engage with your customers on their terms with our versatile messaging options. Whether it’s live chat for instant support or asynchronous messaging for less urgent inquiries, Helpshift’s platform ensures a seamless, consistent experience across all channels.</p> </div> </div> <div class="elementor-element elementor-element-68793f3 elementor-invisible elementor-widget elementor-widget-button" data-id="68793f3" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/messaging/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Learn More</span> </span> </a> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-a8d007a e-con-full e-flex e-con e-child" data-id="a8d007a" data-element_type="container"> <div class="elementor-element elementor-element-5b636cd e-con-full e-flex e-con e-child" data-id="5b636cd" data-element_type="container"> <div class="elementor-element elementor-element-0ee3ead elementor-align-center elementor-widget elementor-widget-lottie" data-id="0ee3ead" data-element_type="widget" data-settings="{"source_json":{"url":"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/04\/Messaging-Live.json","id":30656,"size":"","alt":"","source":"library"},"loop":"yes","source":"media_file","caption_source":"none","link_to":"none","trigger":"arriving_to_viewport","viewport":{"unit":"%","size":"","sizes":{"start":0,"end":100}},"play_speed":{"unit":"px","size":1,"sizes":[]},"start_point":{"unit":"%","size":0,"sizes":[]},"end_point":{"unit":"%","size":100,"sizes":[]},"renderer":"svg"}" data-widget_type="lottie.default"> <div class="elementor-widget-container"> <div class="e-lottie__container"><div class="e-lottie__animation"></div></div> </div> </div> </div> <div class="elementor-element elementor-element-81f803d e-con-full e-flex e-con e-child" data-id="81f803d" data-element_type="container"> <div class="elementor-element elementor-element-6ad59a6 e-grid e-con-full e-con e-child" data-id="6ad59a6" data-element_type="container"> <div class="elementor-element elementor-element-96b6d98 e-con-full e-flex elementor-invisible e-con e-child" data-id="96b6d98" data-element_type="container" data-settings="{"background_background":"classic","animation":"fadeIn"}"> <div class="elementor-element elementor-element-71b708e elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box" data-id="71b708e" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="46" height="49" viewbox="0 0 46 49" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M31.8972 0.705078H0V47.4319L12.1685 37.5997H45.1691V13.1654C44.8706 3.62511 36.345 0.912944 31.8972 0.705078Z" fill="#CEE3DD"></path><path d="M37.6242 27.3047L11.1641 48.904V27.3047H37.6242Z" fill="#0C7554"></path></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Live Messaging </span> </h3> <p class="elementor-icon-box-description"> Connect with your customers instantly and address their queries and concerns efficiently. </p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-440812d e-con-full e-flex elementor-invisible e-con e-child" data-id="440812d" data-element_type="container" data-settings="{"background_background":"classic","animation":"fadeIn","animation_delay":200}"> <div class="elementor-element elementor-element-3837d6f elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box" data-id="3837d6f" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="50" height="51" viewbox="0 0 50 51" fill="none"><path d="M38.088 14.1517C38.088 14.1517 32.785 24.4377 30.8708 27.7905C29.7287 29.9039 27.5594 31.9121 23.6725 30.9672C22.1156 30.5554 20.5577 28.7829 20.2018 27.1894C19.7398 25.2625 19.9919 22.5251 23.2678 20.5319C26.7077 18.4433 38.088 14.1517 38.088 14.1517Z" fill="#0C7554"></path><path d="M27.1048 0.887077C30.9793 1.22894 34.5119 2.48245 37.5887 4.30574C34.9677 5.10342 32.6886 7.04067 31.663 9.66164C30.0677 8.97791 28.2444 8.40813 26.4211 8.29417C16.8488 7.49649 8.41615 14.4478 7.5045 24.02C7.04868 29.3759 8.98592 34.5039 12.6325 37.9226L7.5045 43.3924C2.37651 38.3784 -0.586325 31.0852 0.0974067 23.2223C1.35092 9.66164 13.4302 -0.366431 27.1048 0.887077Z" fill="#84B9A8"></path><path d="M49.4401 27.8948C49.3262 28.9204 49.2122 29.946 48.9843 30.9716L41.4633 30.2878C41.8051 29.2622 41.9191 28.2366 42.033 27.211C42.147 25.5017 42.033 23.7924 41.8051 22.0831C44.5401 21.6272 46.9331 19.9179 48.3006 17.4109C49.3262 20.7156 49.782 24.2482 49.4401 27.8948Z" fill="#84B9A8"></path><path d="M15.9372 48.1786C17.8253 48.1786 19.3559 46.648 19.3559 44.76C19.3559 42.8719 17.8253 41.3413 15.9372 41.3413C14.0491 41.3413 12.5186 42.8719 12.5186 44.76C12.5186 46.648 14.0491 48.1786 15.9372 48.1786Z" fill="#CEE3DD"></path><path d="M24.9397 50.3437C26.8277 50.3437 28.3583 48.8131 28.3583 46.925C28.3583 45.0369 26.8277 43.5063 24.9397 43.5063C23.0516 43.5063 21.521 45.0369 21.521 46.925C21.521 48.8131 23.0516 50.3437 24.9397 50.3437Z" fill="#CEE3DD"></path><path d="M34.398 47.8368C36.2861 47.8368 37.8167 46.3062 37.8167 44.4182C37.8167 42.5301 36.2861 40.9995 34.398 40.9995C32.51 40.9995 30.9794 42.5301 30.9794 44.4182C30.9794 46.3062 32.51 47.8368 34.398 47.8368Z" fill="#CEE3DD"></path><path d="M42.8306 41.3415C44.7187 41.3415 46.2493 39.8109 46.2493 37.9228C46.2493 36.0347 44.7187 34.5042 42.8306 34.5042C40.9426 34.5042 39.412 36.0347 39.412 37.9228C39.412 39.8109 40.9426 41.3415 42.8306 41.3415Z" fill="#CEE3DD"></path></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> Async Messaging </span> </h3> <p class="elementor-icon-box-description"> Engage with customers even when they are not actively online, ensuring continuous support. </p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-a014b05 e-con-full e-flex elementor-invisible e-con e-child" data-id="a014b05" data-element_type="container" data-settings="{"background_background":"classic","animation":"fadeIn","animation_delay":300}"> <div class="elementor-element elementor-element-5f89cf6 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box" data-id="5f89cf6" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-icon"> <span class="elementor-icon elementor-animation-"> <svg xmlns="http://www.w3.org/2000/svg" width="46" height="48" viewbox="0 0 46 48" fill="none"><path fill-rule="evenodd" clip-rule="evenodd" d="M31.9376 0.394531H0V47.1213L12.1685 37.2891H45.1691V12.8529C44.8715 3.34143 36.3965 0.616897 31.9376 0.394531Z" fill="#CEE3DD"></path><circle cx="13.4071" cy="19.5048" r="4.73523" fill="#0C7554"></circle><circle cx="31.7665" cy="19.5048" r="4.73523" fill="#84B9A8"></circle></svg> </span> </div> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span> AI Chatbots </span> </h3> <p class="elementor-icon-box-description"> Instantly resolve common queries with custom bots, automations and Generative AI </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-5bc855f hs-home-insights-section e-con-full e-flex e-con e-parent" data-id="5bc855f" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-4f60802 e-flex e-con-boxed e-con e-child" data-id="4f60802" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-e6b0770 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading" data-id="e6b0770" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Gain Insights into your Customers' Interactions and your Agents' Performance</h2> </div> </div> <div class="elementor-element elementor-element-e52fe71 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor" data-id="e52fe71" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Our comprehensive analytics and reporting tools, including real-time dashboards, provide the insights you need to continuously improve your support operations.</p> </div> </div> <div class="elementor-element elementor-element-c44ba6c e-grid e-con-full elementor-invisible e-con e-child" data-id="c44ba6c" data-element_type="container" data-settings="{"animation":"fadeIn","animation_delay":300}"> <div class="elementor-element elementor-element-238c83f e-con-full e-flex e-con e-child" data-id="238c83f" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-b403363 e-con-full e-flex e-con e-child" data-id="b403363" data-element_type="container"> <div class="elementor-element elementor-element-8b44397 elementor-widget elementor-widget-image" data-id="8b44397" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="855" height="585" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customer-Service-Analytics.png" class="attachment-full size-full wp-image-2313" alt="Customer Service Analytics" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customer-Service-Analytics.png 855w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customer-Service-Analytics-300x205.png 300w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customer-Service-Analytics-768x525.png 768w" sizes="(max-width: 855px) 100vw, 855px"/> </div> </div> <div class="elementor-element elementor-element-75b0323 elementor-widget elementor-widget-heading" data-id="75b0323" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Customer Service Analytics</h5> </div> </div> <div class="elementor-element elementor-element-40dd2e5 elementor-widget elementor-widget-text-editor" data-id="40dd2e5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Our advanced reporting and analytics provide actionable insights into your customer service performance.</p> </div> </div> </div> <div class="elementor-element elementor-element-aec7466 elementor-widget elementor-widget-button" data-id="aec7466" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="#"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Learn More</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-5de1f8d e-con-full e-flex e-con e-child" data-id="5de1f8d" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-7661cc6 e-con-full e-flex e-con e-child" data-id="7661cc6" data-element_type="container"> <div class="elementor-element elementor-element-87d9d94 elementor-widget elementor-widget-image" data-id="87d9d94" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="800" height="547" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Real-Time-Monitoring.png" class="attachment-large size-large wp-image-2314" alt="Real-Time Monitoring" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Real-Time-Monitoring.png 855w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Real-Time-Monitoring-300x205.png 300w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Real-Time-Monitoring-768x525.png 768w" sizes="(max-width: 800px) 100vw, 800px"/> </div> </div> <div class="elementor-element elementor-element-ece5691 elementor-widget elementor-widget-heading" data-id="ece5691" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Real-Time Monitoring </h5> </div> </div> <div class="elementor-element elementor-element-0370556 elementor-widget elementor-widget-text-editor" data-id="0370556" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Streamline your support operations with real-time queue monitoring, team activity tracking, and agent performance metrics</p> </div> </div> </div> <div class="elementor-element elementor-element-85a1f77 elementor-widget elementor-widget-button" data-id="85a1f77" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="#"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Learn More</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-3bcb9ee e-con-full e-flex e-con e-child" data-id="3bcb9ee" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-fd7f45b e-con-full e-flex e-con e-child" data-id="fd7f45b" data-element_type="container"> <div class="elementor-element elementor-element-4606cb3 elementor-widget elementor-widget-image" data-id="4606cb3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="800" height="547" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customizable-Reports.png" class="attachment-large size-large wp-image-2312" alt="Customizable Reports" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customizable-Reports.png 855w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customizable-Reports-300x205.png 300w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Customizable-Reports-768x525.png 768w" sizes="(max-width: 800px) 100vw, 800px"/> </div> </div> <div class="elementor-element elementor-element-a21d604 elementor-widget elementor-widget-heading" data-id="a21d604" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h5 class="elementor-heading-title elementor-size-default">Customizable Reports</h5> </div> </div> <div class="elementor-element elementor-element-bfe4cda elementor-widget elementor-widget-text-editor" data-id="bfe4cda" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Create reports and dashboards from scratch and customize them to suit your needs.</p> </div> </div> </div> <div class="elementor-element elementor-element-fbb6569 elementor-widget elementor-widget-button" data-id="fbb6569" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="#"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Learn More</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-214a5f1 e-con-full e-flex e-con e-child" data-id="214a5f1" data-element_type="container" data-settings="{"background_background":"classic"}"> </div> <div class="elementor-element elementor-element-9cb1a4d e-con-full e-flex e-con e-child" data-id="9cb1a4d" data-element_type="container"> <div class="elementor-element elementor-element-ae10c33 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading" data-id="ae10c33" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Happy Customers</h2> </div> </div> <div class="elementor-element elementor-element-85cda98 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor" data-id="85cda98" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Hear what our customers have to say about us</p> </div> </div> <div class="elementor-element elementor-element-2fc758f e-con-full hs-testimonial-container e-flex e-con e-child" data-id="2fc758f" data-element_type="container"> <div class="elementor-element elementor-element-67109b5 e-con-full hs-testimonial-item e-flex e-con e-child" data-id="67109b5" data-element_type="container" data-settings="{"background_background":"classic","position":"absolute"}"> <div class="elementor-element elementor-element-aa5cb2c elementor-widget elementor-widget-image" data-id="aa5cb2c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="494" height="128" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/SYBO.png" class="attachment-large size-large wp-image-33766" alt="SYBO" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/SYBO.png 494w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/SYBO-300x78.png 300w" sizes="(max-width: 494px) 100vw, 494px"/> </div> </div> <div class="elementor-element elementor-element-9c18369 elementor-widget elementor-widget-text-editor" data-id="9c18369" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Partnering with an all-in-one solution with combined expertise in both personnel and tools offers significant benefits. It streamlines operations by eliminating the need to coordinate with multiple vendors, ensuring consistency across platforms, and reducing overall costs. The true power of having the services and the technology under one roof lies in the ability to consult with Helpshift and Keywords on automation strategy and best practices, helping us with change management and the challenges of scaling rapidly whilst maintaining cost efficiency.</p> </div> </div> <div class="elementor-element elementor-element-4612d22 elementor-vertical-align-middle elementor-vertical-align-top elementor-widget elementor-widget-image-box" data-id="4612d22" data-element_type="widget" data-widget_type="image-box.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.23.0 - 15-07-2024 */ .elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:end;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:start;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}</style><div class="elementor-image-box-wrapper"><div class="elementor-image-box-content"><h3 class="elementor-image-box-title"> Vlad Oboronko</h3><p class="elementor-image-box-description">SYBO, Player Support Lead</p></div></div> </div> </div> </div> <div class="elementor-element elementor-element-ee392b7 e-con-full hs-testimonial-item e-flex e-con e-child" data-id="ee392b7" data-element_type="container" data-settings="{"background_background":"classic","position":"absolute"}"> <div class="elementor-element elementor-element-b14dc68 elementor-widget elementor-widget-image" data-id="b14dc68" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="472" height="128" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/Payment-Shield.png" class="attachment-large size-large wp-image-33729" alt="Payment Shield" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/Payment-Shield.png 472w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/Payment-Shield-300x81.png 300w" sizes="(max-width: 472px) 100vw, 472px"/> </div> </div> <div class="elementor-element elementor-element-050cc45 elementor-widget elementor-widget-text-editor" data-id="050cc45" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>We trialed a number of suppliers and Helpshift was the one that best suited our needs. The fact that journeys could easily be built in-house from an operational rather than an IT perspective was hugely appealing. We can focus on making the journey the best we can from a customer perspective without having to worry too much about the £s per journey, which is liberating and proof that Helpshift’s ethos is aligned with our own.</p> </div> </div> <div class="elementor-element elementor-element-06a3d65 elementor-vertical-align-middle elementor-vertical-align-top elementor-widget elementor-widget-image-box" data-id="06a3d65" data-element_type="widget" data-widget_type="image-box.default"> <div class="elementor-widget-container"> <div class="elementor-image-box-wrapper"><div class="elementor-image-box-content"><h3 class="elementor-image-box-title">Liz Martin</h3><p class="elementor-image-box-description">Customer Advocacy Manager, Paymentshield</p></div></div> </div> </div> </div> <div class="elementor-element elementor-element-d288d1a e-con-full hs-testimonial-item e-flex e-con e-child" data-id="d288d1a" data-element_type="container" data-settings="{"background_background":"classic","position":"absolute"}"> <div class="elementor-element elementor-element-b2f5f32 elementor-widget elementor-widget-image" data-id="b2f5f32" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="208" height="128" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/05/Red-Planet.png" class="attachment-large size-large wp-image-33743" alt="Red Planet"/> </div> </div> <div class="elementor-element elementor-element-b90c2df elementor-widget elementor-widget-text-editor" data-id="b90c2df" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>The chat feature on our app helps us interact with our guests more quickly and it’s an easy way for guests to contact us. Using chat as an additional communication medium between our staff and guests also improves our hotel review rating as we can promptly solve our guests’ problems</p> </div> </div> <div class="elementor-element elementor-element-90fb03e elementor-vertical-align-middle elementor-vertical-align-top elementor-widget elementor-widget-image-box" data-id="90fb03e" data-element_type="widget" data-widget_type="image-box.default"> <div class="elementor-widget-container"> <div class="elementor-image-box-wrapper"><div class="elementor-image-box-content"><h3 class="elementor-image-box-title">Pawinee Poonyopakorn</h3><p class="elementor-image-box-description">Digital Marketing Director, Red Planet</p></div></div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-83ffe39 e-con-full e-flex e-con e-parent" data-id="83ffe39" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="elementor-element elementor-element-051f283 e-flex e-con-boxed e-con e-child" data-id="051f283" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-8628e4a e-con-full e-flex e-con e-child" data-id="8628e4a" data-element_type="container"> <div class="elementor-element elementor-element-b99e37f elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading" data-id="b99e37f" data-element_type="widget" data-settings="{"_animation":"fadeIn"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Transform Your Customer Service Experience</h2> </div> </div> <div class="elementor-element elementor-element-b2a8dab elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor" data-id="b2a8dab" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":100}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Experience the future of customer service with Helpshift. Contact us for a demo and see firsthand how our AI-powered platform can revolutionize your support operations.</p> </div> </div> <div class="elementor-element elementor-element-6d3ce90 elementor-invisible elementor-widget elementor-widget-button" data-id="6d3ce90" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":300}" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/contact-us/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Contact Us</span> </span> </a> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-74afff8 e-con-full e-flex e-con e-child" data-id="74afff8" data-element_type="container" data-settings="{"position":"absolute"}"> <div class="elementor-element elementor-element-72a0766 elementor-widget elementor-widget-image" data-id="72a0766" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="1951" height="1018" src="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Transform-Your-Customer-Service-Experience.png" class="attachment-full size-full wp-image-2294" alt="Transform Your Customer Service Experience" srcset="https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Transform-Your-Customer-Service-Experience.png 1951w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Transform-Your-Customer-Service-Experience-300x157.png 300w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Transform-Your-Customer-Service-Experience-1024x534.png 1024w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Transform-Your-Customer-Service-Experience-768x401.png 768w, https://web.archive.org/web/20240718151057im_/https://www.helpshift.com/wp-content/uploads/2024/03/Transform-Your-Customer-Service-Experience-1536x801.png 1536w" sizes="(max-width: 1951px) 100vw, 1951px"/> </div> </div> </div> </div> </div> <div class="post-tags"> </div> </div> </main> <div data-elementor-type="footer" data-elementor-id="1019" class="elementor elementor-1019 elementor-location-footer" data-elementor-post-type="elementor_library"> <div class="elementor-element elementor-element-c2ab75f e-flex e-con-boxed e-con e-parent" data-id="c2ab75f" data-element_type="container" data-settings="{"background_background":"classic"}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-a09d562 e-con-full e-flex e-con e-child" data-id="a09d562" data-element_type="container"> <div class="elementor-element 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href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/ai-and-automation/"> <span class="elementor-icon-list-text">AI and Automation</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/agent-workspace/"> <span class="elementor-icon-list-text">Agent Workspace</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/messaging/"> <span class="elementor-icon-list-text">Messaging</span> </a> </li> </ul> </div> </div> </div> <div class="elementor-element elementor-element-0a48608 e-con-full e-flex e-con e-child" data-id="0a48608" data-element_type="container"> <div class="elementor-element elementor-element-99d46b6 elementor-widget elementor-widget-text-editor" data-id="99d46b6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Experiences</p> </div> </div> <div class="elementor-element elementor-element-e42bf2e elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="e42bf2e" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/self-help-experience/"> <span class="elementor-icon-list-text">Self-Help</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/guided-experience/"> <span class="elementor-icon-list-text">Guided </span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/global-experience/"> <span class="elementor-icon-list-text">Global</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/console-and-pc-experience/"> <span class="elementor-icon-list-text">Console and PC</span> </a> </li> </ul> </div> </div> </div> <div class="elementor-element elementor-element-2aa836a e-con-full e-flex e-con e-child" data-id="2aa836a" data-element_type="container"> <div class="elementor-element elementor-element-f408867 elementor-widget elementor-widget-text-editor" data-id="f408867" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Platform</p> </div> </div> <div class="elementor-element elementor-element-f26b565 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="f26b565" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/helpshift-platform/"> <span class="elementor-icon-list-text">Overview</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/pricing/"> <span class="elementor-icon-list-text">Pricing</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/integrations/"> <span class="elementor-icon-list-text">Integrations</span> </a> </li> </ul> </div> </div> </div> <div class="elementor-element elementor-element-85371d0 e-con-full e-flex e-con e-child" data-id="85371d0" data-element_type="container"> <div class="elementor-element elementor-element-227b60a e-con-full e-flex e-con e-child" data-id="227b60a" data-element_type="container"> <div class="elementor-element elementor-element-cfbc1cd elementor-widget elementor-widget-text-editor" data-id="cfbc1cd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Services</p> </div> </div> <div class="elementor-element elementor-element-597c416 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="597c416" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/customer-engagement-services/"> <span class="elementor-icon-list-text">Customer Engagement </span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/professional-and-managed-services/"> <span class="elementor-icon-list-text">Professional and Managed</span> </a> </li> </ul> </div> </div> </div> <div class="elementor-element elementor-element-b7f8d44 e-con-full e-flex e-con e-child" data-id="b7f8d44" data-element_type="container"> <div class="elementor-element elementor-element-bee7a0a elementor-widget elementor-widget-text-editor" data-id="bee7a0a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Support</p> </div> </div> <div class="elementor-element elementor-element-40ef949 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="40ef949" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://support.helpshift.com/kb/" target="_blank" rel="nofollow"> <span class="elementor-icon-list-text">Knowledge base</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://developers.helpshift.com/" target="_blank"> <span class="elementor-icon-list-text">Developer guides</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://status.helpshift.com/" target="_blank" rel="nofollow"> <span class="elementor-icon-list-text">Status</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-element elementor-element-d901564 e-con-full e-flex e-con e-child" data-id="d901564" data-element_type="container"> <div class="elementor-element elementor-element-b1deda5 elementor-widget elementor-widget-text-editor" data-id="b1deda5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Resources</p> </div> </div> <div class="elementor-element elementor-element-cacbfd4 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="cacbfd4" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://www.helpshift.com/blog/"> <span class="elementor-icon-list-text">Blog</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/web/20240718151057/https://www.helpshift.com/case-studies"> <span class="elementor-icon-list-text">Case Studies</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/web/20240718151057/https://www.helpshift.com/resources"> <span class="elementor-icon-list-text">Resource Library</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/web/20240718151057/https://www.helpshift.com/glossary"> <span class="elementor-icon-list-text">Glossary</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/web/20240718151057/https://www.helpshift.com/webinar/"> <span class="elementor-icon-list-text">Webinar</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://web.archive.org/web/20240718151057/https://playerengage.com/" target="_blank" rel="nofollow"> <span class="elementor-icon-list-text">Podcast</span> </a> </li> <li class="elementor-icon-list-item"> <a href="/web/20240718151057/https://www.helpshift.com/announcements"> <span class="elementor-icon-list-text">Product Announcements</span> </a> </li> </ul> </div> </div> </div> <div class="elementor-element elementor-element-dd2fdf4 e-con-full e-flex e-con e-child" data-id="dd2fdf4" data-element_type="container"> <div class="elementor-element elementor-element-d919a19 elementor-widget elementor-widget-text-editor" data-id="d919a19" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Company</p> </div> </div> <div class="elementor-element elementor-element-253eba4 elementor-icon-list--layout-traditional 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