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Lumen boosts productivity & joy with agile & Atlassian cloud

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src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/AtlassianHeaderLogo.svg" style="aspect-ratio: 180/24;"> </a> <button class="mobile-toggle" title="Mobile menu"> <hr class="top" /> <hr class="mid mid1" /> <hr class="mid mid2" /> <hr class="bot" /> </button> <div class="menu-right"> <div class="menu-popout"> <div class="inter-popout-container"> <ul class="nav-links"> <li class="cta-mobile"> <a class="cta button--one button--regular button--primary try-now-cta-link" style="visibility: hidden;" href="/try" data-event="clicked" data-uuid="0703b6c2-3e-cta-mobile" data-event-component="linkButton" data-event-container="globalNav-cta-mobile" data-schema-version="1" data-label-english="Get it free" >Try now</a> </li> <li class="outline-element"></li> <li id="adg4-nav-link-products" class="nav-link globalNav has-dropdown multi adg4-nav-link-products"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-event="clicked" data-uuid="22d568a6-9f-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" > Products <svg class="desktop" width="11" height="6" viewBox="0 0 11 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9.19995 1.18182L5.19995 4.81818L1.19995 1.18182" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-d3062495-a1fa-455d-af4a-1deb514d7223" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64"> Featured <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-e0500fdf-b128-45d6-93b4-b062a202b657" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64"> Developers <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-c014fb24-377d-4a31-89c4-6071c19f8a95" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64"> Product Managers <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-3d19a5a4-952c-4fb1-9f13-7892fa162cec" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64"> IT professionals <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-e3ef4fba-ad10-4f84-af12-2f6f6d1efd67" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64"> Business Teams <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-7d0e41e0-832f-4327-9102-52887f676ce2" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64"> Leadership Teams <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <div class="dropdown-content" id="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64"> <div class="dropdown-content-inner"> <div class="tab-buttons-area"> <button class="tab-button active" data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-d3062495-a1fa-455d-af4a-1deb514d7223" data-event="clicked" data-uuid="d3062495-a1-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Featured </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-e0500fdf-b128-45d6-93b4-b062a202b657" data-event="clicked" data-uuid="e0500fdf-b1-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Developers </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-c014fb24-377d-4a31-89c4-6071c19f8a95" data-event="clicked" data-uuid="c014fb24-37-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Product Managers </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-3d19a5a4-952c-4fb1-9f13-7892fa162cec" data-event="clicked" data-uuid="3d19a5a4-95-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > IT professionals </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-e3ef4fba-ad10-4f84-af12-2f6f6d1efd67" data-event="clicked" data-uuid="e3ef4fba-ad-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Business Teams </button> <button class="tab-button " data-navlinkid="nav-link-22d568a6-9ff4-4125-bc6b-05c6e1965a64" data-tabid="tab-7d0e41e0-832f-4327-9102-52887f676ce2" data-event="clicked" data-uuid="7d0e41e0-83-tab-butotn" data-event-component="linkButton" data-event-container="globalNav-tab-button" data-schema-version="1" > Leadership Teams </button> <div class="link-in-dropdown"> <a class="easy-link-arrow" href="/software" data-event="clicked" data-uuid="7d0e41e0-83" data-event-component="linkButton" data-event-container="globalNav-tab-link-in-dropdown" data-schema-version="1" > See all products </a> </div> </div> <div class="tab-content-area globalNav cols-6"> <div id="tab-d3062495-a1fa-455d-af4a-1deb514d7223" class="singular-tab-content active"> <h5 class="mobile-title eyebrows"> Featured </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="866c24d9-b0" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a15115f1" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="561b5cff-b0" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c58719b2" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/service-management" class="component--block__link" data-event="clicked" data-uuid="94838acb-4e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="402ab225" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Service-Management.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management </h3> <p>High-velocity service delivery</p> </div> </div> </a> </div> <div class="component s0 between hide-all component--block" style="margin:4px 0;padding:0;" > <a href="https://trello.com/home" class="component--block__link" data-event="clicked" data-uuid="1cf0174b-9a" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="6069d7e9" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Trello.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Trello </h3> <p>Organized & visualized work</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/rovo" class="component--block__link" data-event="clicked" data-uuid="154e84e5-f5" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="1a28c744" alt="Rovo icon" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/at/k5xhw8hpqxghzb55nfktt4/logo-light_Rovo_mark_brand_RGB.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Rovo <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Unlock enterprise knowledge</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/product-discovery" class="component--block__link" data-event="clicked" data-uuid="44176d6a-9a" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="61053761" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Product-Discovery.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Product Discovery <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Capture & prioritize ideas</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/compass" class="component--block__link" data-event="clicked" data-uuid="a182ac56-4e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="659f8f31" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Compass.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Compass <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Optimize software health</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/guard" class="component--block__link" data-event="clicked" data-uuid="50063449-6b" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="58aaa51d" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Guard.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Guard <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Enhanced cloud security</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="6ee54a1e-1e" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="e12ac81c" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-e0500fdf-b128-45d6-93b4-b062a202b657" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Developers </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="676acbb3-62" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="29306f11" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/bitbucket" class="component--block__link" data-event="clicked" data-uuid="c33432cf-d2" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="04091352" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Bitbucket.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Bitbucket </h3> <p>Collaborative code repos</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/compass" class="component--block__link" data-event="clicked" data-uuid="b189cc6c-90" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="461b52ba" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Compass.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Compass <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Optimize software health</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-c014fb24-377d-4a31-89c4-6071c19f8a95" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Product Managers </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="290c4dc3-76" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a76bb88f" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="6ce391a6-10" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="50f44221" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira/product-discovery" class="component--block__link" data-event="clicked" data-uuid="b6e816c2-90" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="38733354" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Product-Discovery.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Product Discovery <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Capture & prioritize ideas</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-3d19a5a4-952c-4fb1-9f13-7892fa162cec" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> IT professionals </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira/service-management" class="component--block__link" data-event="clicked" data-uuid="1c45f049-49" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="74cb2c5b" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Service-Management.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management </h3> <p>High-velocity service delivery</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/guard" class="component--block__link" data-event="clicked" data-uuid="923a9b01-40" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="cd74c518" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Guard.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Guard <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Enhanced cloud security</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-e3ef4fba-ad10-4f84-af12-2f6f6d1efd67" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Business Teams </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="13474f83-26" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="1ef222e7" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/confluence" class="component--block__link" data-event="clicked" data-uuid="4b6d0074-94" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="5dc02e14" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component alignContentStretch alignItemsStretch justifyStart noWrap no s0 between component--block" style="margin:4px 0;padding:0;:;" > <a href="https://trello.com/home" class="component--block__link" data-event="clicked" data-uuid="05036e06-dd" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="f5faeacd" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Trello.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Trello </h3> <p>Organized & visualized work</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="c3dcae40-95" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="4d83dea7" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> </div> </div> </div> <div id="tab-7d0e41e0-832f-4327-9102-52887f676ce2" class="singular-tab-content "> <h5 class="mobile-title eyebrows"> Leadership Teams </h5> <div class="component component--block products-tab-contents nav-two-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStart justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira" class="component--block__link" data-event="clicked" data-uuid="3c258fc0-fc" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="a891fdc9" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h3> <p>Flexible project management</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="https://loom.com" class="component--block__link" data-event="clicked" data-uuid="21331073-0f" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="3bbb9fed" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h3> <p>Knowledge, all in one place</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/loom" class="component--block__link" data-event="clicked" data-uuid="b30cd095-78" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c3942edb" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Loom.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Loom <span class="lozenge blue200 text-adg4secondarynavy">NEW</span> </h3> <p>Quick, async video updates</p> </div> </div> </a> </div> <div class="component s0 between component--block" style="margin:4px 0 ;padding:0;" > <a href="/software/jira/align" class="component--block__link" data-event="clicked" data-uuid="e177e36d-f2" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock with-flex margin-default"> <div class="component__image component__image--left compact"> <img id="c3d49c45" alt="" class="component__image" style="width:44px;height:44px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Align.svg" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right compact"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Align </h3> <p>Enterprise-wide work planning & value</p> </div> </div> </a> </div> </div> </div> </div> </div></div> <button class="mobile-back-button"> <svg width="16" height="15" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.77087 14.5334C7.87109 14.4335 7.9506 14.3148 8.00485 14.1841C8.0591 14.0535 8.08702 13.9134 8.08702 13.772C8.08702 13.6306 8.0591 13.4905 8.00485 13.3599C7.9506 13.2292 7.87109 13.1105 7.77087 13.0106L3.68091 8.92576L14.0174 8.92576C14.3034 8.92576 14.5777 8.8123 14.7799 8.61033C14.9821 8.40837 15.0957 8.13444 15.0957 7.84882C15.0957 7.5632 14.9821 7.28927 14.7799 7.08731C14.5777 6.88534 14.3034 6.77188 14.0174 6.77188L3.68091 6.77188L7.77087 2.68705C7.87109 2.58712 7.9506 2.46843 8.00485 2.33778C8.0591 2.20714 8.08702 2.06709 8.08702 1.92565C8.08702 1.78421 8.0591 1.64416 8.00485 1.51351C7.9506 1.38286 7.87109 1.26418 7.77087 1.16425C7.35033 0.744243 6.6667 0.744243 6.24508 1.16425L0.315557 7.08742C0.120278 7.28171 0.00717735 7.54348 -0.00038147 7.81867V7.88005C0.00734234 8.15489 0.120439 8.41626 0.315557 8.61022L6.24508 14.5334C6.34523 14.6335 6.46415 14.713 6.59505 14.7672C6.72596 14.8213 6.86627 14.8492 7.00798 14.8492C7.14968 14.8492 7.28999 14.8213 7.4209 14.7672C7.5518 14.713 7.67072 14.6335 7.77087 14.5334Z" fill="#1868DB"/> </svg> Back </button> </div> </li> <li id="adg4-nav-link-teams" class="nav-link globalNav has-dropdown single adg4-nav-link-teams"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-c7337bad-f071-4c96-b5a3-99d33e6c73bd" data-event="clicked" data-uuid="c7337bad-f0-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" > Teams <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> <svg class="desktop" width="11" height="6" viewBox="0 0 11 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9.19995 1.18182L5.19995 4.81818L1.19995 1.18182" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </button> <div class="dropdown-content" id="nav-link-c7337bad-f071-4c96-b5a3-99d33e6c73bd"> <div class="dropdown-content-inner"> <div class="tab-buttons-area"> </div> <div class="tab-content-area globalNav cols-1"> <div id="tab-8212b0b7-5103-48a7-8a92-ac9fbd91d1b4" class="singular-tab-content active"> <h5 class="mobile-title eyebrows"> Teams </h5> <div class="component component--block nav-three-col" style="margin:0;" > <div class="intra-div flexRow alignContentStart alignItemsStretch justifyStart wrap no s0 between flexColSm has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/software-development" class="component--block__link" data-event="clicked" data-uuid="f708e77a-a5" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="90d05cb9" alt="" class="component__image xs-compact-bottom xs-none-top" style="width:28px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-software.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Software </h3> <p>Ship high-quality, innovative software faster</p> </div> </div> <div class="component component--image hoverable"> <img id="38496121" alt="" class="component__image" style="width:28px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-software-hover.svg" loading="lazy" /> </div> </a> </div> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/marketing" class="component--block__link" data-event="clicked" data-uuid="6fe6061e-15" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="1126eb5b" alt="" class="component__image xs-none-top xs-compact-bottom" style="width:44px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-marketing.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Marketing </h3> <p>Collaborative strategies for marketing success</p> </div> </div> <div class="component component--image hoverable"> <img id="663b0d9c" alt="" class="component__image" style="width:44px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-marketing-hover.svg" loading="lazy" /> </div> </a> </div> <div class="component s0 between component--block team-card" style="margin:0;" > <a href="/teams/it" class="component--block__link" data-event="clicked" data-uuid="bd6097b7-ae" data-event-component="linkButton" data-event-container="block" data-schema-version="1" > <div class="component component--image-heading-textblock"> <div class="component__image"> <img id="c99a84f3" alt="" class="component__image xs-none-top xs-compact-bottom" style="width:32px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-it.svg" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > IT </h3> <p>Deliver exceptional operations and support services.</p> </div> </div> <div class="component component--image hoverable"> <img id="b459ac25" alt="" class="component__image" style="width:32px;height:28px;" src="https://wac-cdn.atlassian.com/misc-assets/adg4-nav/nav-it-hover.svg" loading="lazy" /> </div> </a> </div> </div> </div> <div class="component component--block bottom-three-col" style="margin-top:0;" > <div class="intra-div flexRow alignContentStart alignItemsStretch justifyStart wrap no s0 between flexColSm component--block__background neutral100 has-border border-color- padding-24 padding-style-allSides allSides border-radius-default border-width-0"> <div class="component s0 between component--block col-1" style="margin:0;" > <div class="component component--heading"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > solution </h5> </div> <div class="component component--link-button "> <a href="/solutions/work-management" data-event="clicked" data-uuid="b179f79d-e5" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Work Management" data-label-english="Work Management" class="component__link default " > Work Management </a> </div> <div class="component component--link-button "> <a href="/solutions/itsm" data-event="clicked" data-uuid="5ad93cb6-9a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="IT Service Management" data-label-english="IT Service Management" class="component__link default " > IT Service Management </a> </div> <div class="component component--link-button "> <a href="/solutions/devops" data-event="clicked" data-uuid="d013113f-55" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Agile &amp; DevOps" data-label-english="Agile & DevOps" class="component__link default " > Agile &amp; DevOps </a> </div> </div> <div class="component s0 between component--block col-1" > <div class="component component--heading"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > By team size </h5> </div> <div class="component component--link-button "> <a href="/enterprise" data-event="clicked" data-uuid="f56440e6-51" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Enterprise" data-label-english="Enterprise" class="component__link default " > Enterprise </a> </div> <div class="component component--link-button "> <a href="/software/small-business" data-event="clicked" data-uuid="7515a7d2-b8" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Small business" data-label-english="Small business" class="component__link default " > Small business </a> </div> <div class="component component--link-button "> <a href="/software/startups" data-event="clicked" data-uuid="7dd4032c-05" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Startup" data-label-english="Startup" class="component__link default " > Startup </a> </div> <div class="component component--link-button "> <a href="/teams/nonprofits" data-event="clicked" data-uuid="ecd56900-50" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Non-profit" data-label-english="Non-profit" class="component__link default " > Non-profit </a> </div> </div> <div class="component s0 between component--block col-1" > <div class="component component--heading"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > By industry </h5> </div> <div class="component component--link-button "> <a href="/industries/retail" data-event="clicked" data-uuid="d1ccbcfe-58" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Retail" data-label-english="Retail" class="component__link default " > Retail </a> </div> <div class="component component--link-button "> <a href="/industries/telecom" data-event="clicked" data-uuid="3c615ef5-97" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Telecommunications" data-label-english="Telecommunications" class="component__link default " > Telecommunications </a> </div> <div class="component component--link-button "> <a href="/industries/professional-services" data-event="clicked" data-uuid="4926e993-46" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Professional services" data-label-english="Professional services" class="component__link default " > Professional services </a> </div> <div class="component component--link-button "> <a href="/government" data-event="clicked" data-uuid="89d1956c-e2" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Government" data-label-english="Government" class="component__link default " > Government </a> </div> </div> </div> </div> </div> </div></div> <button class="mobile-back-button"> <svg width="16" height="15" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.77087 14.5334C7.87109 14.4335 7.9506 14.3148 8.00485 14.1841C8.0591 14.0535 8.08702 13.9134 8.08702 13.772C8.08702 13.6306 8.0591 13.4905 8.00485 13.3599C7.9506 13.2292 7.87109 13.1105 7.77087 13.0106L3.68091 8.92576L14.0174 8.92576C14.3034 8.92576 14.5777 8.8123 14.7799 8.61033C14.9821 8.40837 15.0957 8.13444 15.0957 7.84882C15.0957 7.5632 14.9821 7.28927 14.7799 7.08731C14.5777 6.88534 14.3034 6.77188 14.0174 6.77188L3.68091 6.77188L7.77087 2.68705C7.87109 2.58712 7.9506 2.46843 8.00485 2.33778C8.0591 2.20714 8.08702 2.06709 8.08702 1.92565C8.08702 1.78421 8.0591 1.64416 8.00485 1.51351C7.9506 1.38286 7.87109 1.26418 7.77087 1.16425C7.35033 0.744243 6.6667 0.744243 6.24508 1.16425L0.315557 7.08742C0.120278 7.28171 0.00717735 7.54348 -0.00038147 7.81867V7.88005C0.00734234 8.15489 0.120439 8.41626 0.315557 8.61022L6.24508 14.5334C6.34523 14.6335 6.46415 14.713 6.59505 14.7672C6.72596 14.8213 6.86627 14.8492 7.00798 14.8492C7.14968 14.8492 7.28999 14.8213 7.4209 14.7672C7.5518 14.713 7.67072 14.6335 7.77087 14.5334Z" fill="#1868DB"/> </svg> Back </button> </div> </li> <li id="adg4-nav-link-why-atlassian" class="nav-link globalNav has-dropdown single adg4-nav-link-why-atlassian"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-fa47bfda-a17c-48bb-b238-3fb7545b1e42" data-event="clicked" data-uuid="fa47bfda-a1-link" 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src="https://wac-cdn.atlassian.com/dam/jcr:51699c4e-d5a3-4423-9166-4dd811bbb7ab/lumen-logo.png?cdnVersion=2449" loading="lazy" /> </div> </div> </div> <div class="column column-md-7 column-md-offset-1 column-sm-offset-0 text-column s0 between" > <div class="component component--heading"> <h5 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Atlassian + Lumen </h5> </div> <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > By focusing more, we’ve been able to reduce our cycle time and increase throughput by 200%, which means we’re delivering capabilities to customers faster and increasing customer satisfaction. </h2> </div> <div class="component component--textblock text-fineprint"> <p><span class="eyebrows heading">Mai Lian Scarlett</span><br /> Former Senior Director, Agile Transformation Office</p> </div> </div> <div class="column stats-container " > <div class="intra-div s0 between column__background n0 block-theme-one-reduce-more-padding "> <div class="container-fluid md-cozy"> <div class="row flex-container"> <div class="column amount-stat s0 between" > <div class="component component--heading-textblock stats-header text-oversized"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- h1 heading" > 200% </h3> <p>Increase in throughput with agile and Atlassian cloud tools</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid md-comfortable"> <div class="row"> </div> </div> <div class="container-fluid md-comfortable"> <div class="row reduced-row"> <div class="column column-lg-4 main-left-col s0 between" > <div class="container-fluid no-padding"> <div class="row flex-container"> <div class="column column-sm-12 column-lg-12 icons-area s0 between" > <div class="container-fluid no-padding"> <div class="row flex-container"> <div class="column column-lg-12 column-md-order-1 s0 between" > <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > About Lumen Technologies: </h6> </div> <div class="component component--textblock "> <p>Lumen is a multinational technology company that empowers organizations to unlock the full potential of their data, quickly adopt game-changing technologies that will revolutionize their business operations, and seamlessly deliver digital innovations that redefine our everyday lives.</p> </div> </div> </div> </div> </div> <div class="column column-sm-4 column-md-4 column-lg-12 s0 between" > <div class="container-fluid no-padding"> <div class="row flex-container"> <div class="column column-lg-6 column-md-12 s0 between" > <div class="component component--heading-textblock"> <h5 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Industry </h5> <p>Internet & Software</p> </div> </div> <div class="column column-lg-6 column-md-12 s0 between" > <div class="component component--heading-textblock"> <h5 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Location </h5> <p>Americas</p> </div> </div> <div class="column column-lg-6 column-md-12 s0 between" > <div class="component component--heading-textblock"> <h5 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Number of Users </h5> <p>7,000+</p> </div> </div> </div> </div> </div> <div class="column column-sm-8 column-md-8 column-lg-12 icons-area s0 between" > <div class="container-fluid no-padding"> <div class="row flex-container"> <div class="column column-md-order-1 s0 between" > <div class="component component--heading"> <h5 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Atlassian Products </h5> </div> </div> <div class="column column-md-6 column-lg-12 column-md-order-1 s0 between" > <a href="/enterprise/data-center/jira" data-event="clicked" data-uuid="09af2814-74" data-event-component="linkButton" data-event-container="column" data-schema-version="1" class="component--block__link"> <div class="component component--image-heading-textblock"> <div class="component__image component__image--left comfortable"> <img id="3064ad5c" alt="Jira Software logo" class="component__image" style="width:72px;height:72px;" src="https://wac-cdn.atlassian.com/dam/jcr:3283fb76-b8f7-4d8a-afc5-db78be201df3/jira-icon-gradient-blue.svg?cdnVersion=2449" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right comfortable" style="padding-left:72px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira </h4> <p>Plan, track, and release</p> </div> </div> </a> </div> <div class="column column-md-6 column-lg-12 column-md-order-1 s0 between" > <a href="/enterprise/data-center/confluence" data-event="clicked" data-uuid="8aa80114-ac" data-event-component="linkButton" data-event-container="column" data-schema-version="1" class="component--block__link"> <div class="component component--image-heading-textblock"> <div class="component__image component__image--left comfortable"> <img id="fc6f058d" alt="Confluence logo" class="component__image" style="width:72px;height:72px;" src="https://wac-cdn.atlassian.com/dam/jcr:f0fe60cd-469f-4e78-9779-ea4cacfa07e6/Confluence-icon-blue.svg?cdnVersion=2449" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right comfortable" style="padding-left:72px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Confluence </h4> <p>Document collaboration</p> </div> </div> </a> </div> <div class="column column-md-6 column-lg-12 column-md-order-1 s0 between" > <a href="/enterprise/data-center/jira/service-management" data-event="clicked" data-uuid="c1303bf5-cd" data-event-component="linkButton" data-event-container="column" data-schema-version="1" class="component--block__link"> <div class="component component--image-heading-textblock"> <div class="component__image component__image--left comfortable"> <img id="5308de31" alt="Jira Service management logo" class="component__image" style="width:72px;height:72px;" src="https://wac-cdn.atlassian.com/dam/jcr:8e0905be-0ee7-4652-ba3a-4e3db1143969/jira%20service%20desk-icon-gradient-blue.svg?cdnVersion=2449" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right comfortable" style="padding-left:72px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management </h4> <p>Collaborative IT service management</p> </div> </div> </a> </div> <div class="column column-md-6 column-lg-12 column-md-order-1 s0 between" > <a href="/software/jira/align" data-event="clicked" data-uuid="6ef8a7e0-da" data-event-component="linkButton" data-event-container="column" data-schema-version="1" class="component--block__link"> <div class="component component--image-heading-textblock"> <div class="component__image component__image--left comfortable"> <img id="a0ce439c" alt="Jira logo" class="component__image" style="width:72px;height:72px;" src="https://wac-cdn.atlassian.com/dam/jcr:855049ff-f39b-407c-b3ab-e8fcbdceab3c/Jira%20Align-icon-blue-rgb.svg?cdnVersion=2449" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right comfortable" style="padding-left:72px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Align </h4> <p>Plan, deliver, measure</p> </div> </div> </a> </div> <div class="column column-md-6 column-lg-12 column-md-order-1 s0 between" > <a href="/software/guard" data-event="clicked" data-uuid="8c29e1da-7e" data-event-component="linkButton" data-event-container="column" data-schema-version="1" class="component--block__link"> <div class="component component--image-heading-textblock"> <div class="component__image component__image--left comfortable"> <img id="d12df418" alt="Atlassian Access logo" class="component__image" style="width:72px;height:72px;" src="https://wac-cdn.atlassian.com/dam/jcr:42b0cc1d-160c-4f81-bba6-5a1a021ee522/logo-light_Guard_mark_brand_RGB.svg?cdnVersion=2449" loading="lazy" /> </div> <div class="component__heading-textblock component__heading-textblock--right comfortable" style="padding-left:72px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Atlassian Guard </h4> <p>Enhanced cloud security</p> </div> </div> </a> </div> </div> </div> </div> </div> </div> <div class="component component--horizontal-rule align-left type3"> <hr class="type3 " /> </div> </div> <div class="column column-lg-8 s0 between" > <div class="component component--heading-textblock text-oversized"> <h1 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Lumen unleashes productivity and joy with agile and Atlassian Cloud Enterprise </h1> <p><strong>Challenge</strong>: After years of growth and acquisitions, Lumen’s technology firm had accumulated various development tools, instances, and processes, which resulted in less-than-ideal cycle times. </p> <p><strong>Solution</strong>: Lumen began an agile transformation and cloud migration journey to standardize ways of working, deliver even more value in less time, and better support employees. </p> <p><strong>Impact</strong>: With agile practices and Atlassian cloud tools, Lumen has become more focused, increased throughput by 200%, and reduced cycle times – leading to happier employees and customers.</p> </div> <div class="component component--heading-textblock text-longform"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > On a journey to more efficiency and enjoyment </h3> <p>As any small organization scales, processes and systems can quickly become the “Wild West,” hindering productivity and innovation. This was the challenge <a data-event="clicked" data-uuid="c4f2cbb8-0d0" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-label="Lumen Technologies" data-label-english="Lumen Technologies" href="https://www.lumen.com/en-us/home.html">Lumen Technologies</a> (formerly known as CenturyLink) faced when they began their agile transformation and cloud migration journey.</p> <p>Lumen had the right people on board, but as a fast-growing, global enterprise, they needed to modernize and standardize the way they worked to improve performance. By adopting agile practices and migrating to Atlassian cloud tools, the company hoped to unleash their teams’ productivity and joy with better processes and platforms.  </p> </div> <div class="component component--video-embed " > <div class="vid-thumb" > <a class="play-trigger" data-event="clicked" data-uuid="bc54410f-84" data-event-component="linkButton" data-event-container="videoEmbedInline" data-schema-version="1" href="https://www.youtube.com/watch?v=Mqu9Y8ku4jE" > <img alt="video thumbnail" style="background-image: url(https://wac-cdn.atlassian.com/dam/jcr:5f2cca0c-1b8b-4eef-acb2-9e84c8f9feef/lumen-video-preview.png?cdnVersion=2449);" src="data:image/png;base64,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" loading="lazy" > <svg class="play-icon" width="70px" height="70px" viewBox="0 0 32 32" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <path d="M16,0 C7.163444,-5.41083001e-16 1.082166e-15,7.163444 0,16 C-1.082166e-15,24.836556 7.163444,32 16,32 C24.836556,32 32,24.836556 32,16 C32,11.7565362 30.3142906,7.68687356 27.3137085,4.6862915 C24.3131264,1.68570945 20.2434638,2.5983722e-16 16,0 Z M11.1288889,22.2222222 L11.1288889,9.77777778 L23.6533333,16 L11.1288889,22.2222222 Z"></path> </svg> </a> </div> <script type="text/x-component"> { "type":"imkt.components.VideoEmbedInline", "params": { "videoId":"Mqu9Y8ku4jE", "source":"youtube", "behavior":"modal", "uniqueId":"bc54410f" } } </script> </div> <div class="component component--heading-textblock text-longform"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Unlocking potential with agile – and enhancing it with Atlassian </h3> <p>In 2018, Lumen was a project-oriented company using traditional methodologies, which resulted in less-than-ideal cycle times. The organization launched their agile transformation initiative to create new ways of working and deliver even more value in less time.</p> <p>For Lumen, embracing agile and migrating to Atlassian cloud was just as much about helping their people as it was about optimizing their processes. “For us, agile transformation is unlocking human potential…In order for us to really connect the hearts and minds of people, we leverage the Atlassian toolset to create transparency around the work our people are doing and the value that it has to our customers,” says Mai Lian Scarlett, a former senior director in Lumen’s Agile Transformation Office.</p> <p>From 2019 to 2020, Lumen created their transformation roadmap, launched a pilot, and trained their workforce on agile. After seeing fast results, they started scaling in 2021 by launching numerous value streams, investing in DevOps transformation, and expanding training to new areas of the organization. Alignment, communication, and execution continued to improve, so in 2022, Mai Lian says they began scaling agile beyond product and IT, while expanding their toolkit with Atlassian “as an accelerator for value creation.”</p> <p>At the time, Lumen was trying to manage an assortment of development tools and instances due to various acquisitions. The lack of integrations and inconsistent data was hindering decision-making and efficiency. “When a company has a tool proliferation problem, Atlassian helps consolidate onto a common platform and create a single source of truth,” explains Director Rob Mulvaney. To that end, Lumen’s Agile Transformation Office set out to centralize with one integrated, cloud-based platform that would enable the organization to start fresh and establish standards, while facilitating collaboration and agile practices. </p> </div> </div> <div class="column column-md-4 clear-lg s0 between" data-float="left" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Jira Service Management is a powerful ally in our agile adoption and an active engine that enforces our ways of working, our guard rails, and compliance.” </h2> </div> <div class="component component--textblock text-fineprint"> <p><span class="eyebrows heading">Rob Mulvaney</span><br /> Director - Agile Transformation Office</p> </div> </div> <div class="column column-lg-8 s0 between" > <div class="component component--heading-textblock text-longform"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > A cloud migration creates an “active engine” that supports standardization and success </h3> <p>Over the course of several months, Lumen migrated employees in waves from on-premise and Data Center deployments of Atlassian tools to the cloud. This approach helped minimize the confusion and inefficiencies that come with working in different deployments of the same tool at one time. </p> <p>“Lumen has over 7,000 users, nine value streams, nearly 90 Agile Release Trains, and hundreds of teams,” Rob says. “Keeping the peace and ensuring our cloud instance doesn’t become the Wild Wild West is very important. Everyone has their intent to do good, but ‘good’ might have a different definition for each person. So there's great value and benefit in having standardization and understanding the context.”</p> <p>Through the migration, Lumen’s teams gained a full suite of cloud collaboration tools to support this standardization effort without cramping their creativity. </p> <p>Today, Product and IT teams use Jira as their hub for development and delivery. The tool became even more valuable during a period of rapid change within the company. “Jira serves as the bedrock and source of truth for Lumen’s engineering teams. Data has no emotion, so during turbulent times, we can look at our Jira boards and data to make sound decisions,” Rob explains. </p> <p>While technology teams rely on Jira, Jira serves the same purpose for business teams and an “entry point” (as Rob calls it) to the Atlassian suite. Plus, with Jira Align, Lumen has the ability to tie all execution work back to the company’s strategic goals. </p> <p>Employees across the company also use Confluence to document important information like objectives and key results, which Rob says helps “keep teams aligned across the big-picture goals.” In addition, Jira Service Management provides one place where teams can find answers to common questions and submit project requests in a standardized way. Although Lumen has over 7,000 employees, 25 agents can meet their needs thanks to the impressive solution they’ve built to support their service. </p> <p>“Jira Service Management is a powerful ally in our agile adoption and an active engine that enforces our ways of working, our guard rails, and compliance,” Rob explains. “We’ve seen a desire from teams to increase use of Jira Service Management and spin up their own Jira site once they find out they can have their own instance with control and autonomy over their workflows.” </p> <p>Underneath all of these tools lies Atlassian Guard, making it easy for authorized users to quickly sign in to all of their tools. “One of our biggest wins has been the integration with Atlassian Guard into our single sign-on protocol. Now, individuals and teams can connect from literally anywhere,” Rob says.</p> <p>Together, these solutions provide a collaborative platform to connect Lumen’s teams and help them create even more value for their customers.</p> </div> </div> <div class="column column-md-4 clear-lg s0 between" data-float="left" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Atlassian tools were once an option, but they’ve really become a way of working that’s woven into our DNA.” </h2> </div> <div class="component component--textblock text-fineprint"> <p><span class="eyebrows heading">Mai Lian Scarlett</span><br /> Former Senior Director - Agile Transformation Office</p> </div> </div> <div class="column column-lg-8 s0 between" > <div class="component component--heading-textblock text-longform"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > “An accelerator and an enabler to our digital transformation” </h3> <p>While Lumen is still at the beginning of their agile and cloud journeys, Mai Lian, Rob, and the entire Lumen team are thrilled with the results they’ve already seen. “Our agile transformation and Atlassian toolset have really changed the culture of our organization and led to the successes we’ve seen. By focusing more, we’ve been able to reduce our cycle time and increase throughput by 200%, which means we’re delivering capabilities to customers faster and increasing customer satisfaction,” Mai Lian proudly states. “Our partnership with Atlassian has really been an accelerator and an enabler to our digital transformation…We’re excited to see Atlassian's commitment to the cloud platform and anxious to see how Lumen can help shape those solutions.”</p> <p>With Atlassian, Lumen has increased focus and standardization to avoid becoming the “Wild West” – but without sacrificing agility. “Successful transformations require consistent standardizations and contextualization. Lumen relies on Atlassian for this,” Rob says. Mai Lian adds, “The feedback that we've gotten from our delivery community has been that there's a balance between guardrails and autonomy. We tried to provide just enough structure to enable transparency and scale our metrics, but also leave some adaptability for teams to tap into ‘developer joy.’”</p> <p>Now that Lumen is unleashing productivity and joy with agile methods and Atlassian cloud tools, Mai Lian says the team can’t live without them. “Most organizations don’t have a capacity issue – they have a focus issue. Atlassian is part of who we are as a culture and the commitment to our employees to create focus and clarity, which ultimately benefits our customers,” she says. “Atlassian tools were once an option, but they’ve really become a way of working that’s woven into our DNA.” </p> </div> <div class="component no-flex component--block text-center" > <div class="component component--link-button "> <a href="https://wac-cdn.atlassian.com/dam/jcr:f4f07c8c-73e0-4ebe-a3a6-1680b0ebe5b5/Lumen_Case_Study.pdf?cdnVersion=2449" data-event="clicked" data-uuid="75b31425-11" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-label="Download PDF" data-label-english="Download PDF" class="component__link button button--one button--regular button--primary " > Download PDF </a> </div> </div> </div> </div> </div> <div class="container-fluid md-comfortable n30"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-4 column-sm-8 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