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Privacy Notice | National Rail
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TISL is the data controller and, as such, is responsible for ensuring the lawful and appropriate handling of all the personal data that you provide to National Rail.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"\nNational Rail is a trade mark of TISL. TISL also trades under the name Rail Delivery Group.\n","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://app-eu.onetrust.com/app/#/webform/ad1e1d5b-4c16-4f89-bb91-f590011deb67"},"content":[{"nodeType":"text","value":"To contact us regarding our use of your data, please click here","marks":[],"data":{}}]},{"nodeType":"text","value":". 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","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Object to processing of personal information","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You have the right to object to the processing of your information for specific purposes such as direct marketing.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Restrict processing of personal information","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You have the right to request that we restrict processing of your information if you believe the information that we hold is incorrect, or you can show that our processing is unlawful, or you would like us to stop processing your data but do not want us to erase it.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Right to rectification","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"If your details are incorrect, incomplete or have changed, you can change these at any time by logging in to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://ojp.nationalrail.co.uk/personal/login/secure"},"content":[{"nodeType":"text","value":"your account","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Alternatively, please ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://app-eu.onetrust.com/app/#/webform/ad1e1d5b-4c16-4f89-bb91-f590011deb67"},"content":[{"nodeType":"text","value":"click here and complete our online form to request changes to the data that we hold on you","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Bereavement notification","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Please ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://privacyportal-eu.onetrust.com/webform/9b3b1acc-9f1b-4f29-b26a-0e42305da169/d321e29f-1f74-496d-b942-d971b7dfa14a"},"content":[{"nodeType":"text","value":"click here to complete the online form to request changes to information held on a deceased person","marks":[],"data":{}}]},{"nodeType":"text","value":". ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"How to delete personal data we store about you","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"To exercise any of your rights as set out above, please ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://app-eu.onetrust.com/app/#/webform/ad1e1d5b-4c16-4f89-bb91-f590011deb67"},"content":[{"nodeType":"text","value":"complete the online form request","marks":[],"data":{}}]},{"nodeType":"text","value":" or write to us at;","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Data Protection Lead for NR, First Floor North, 1 Puddle Dock, London EC4V 3DS","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Tel: ","marks":[],"data":{}},{"nodeType":"text","value":"0207 841 8000","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Please include your name and email address, so that we can deal with your request.","marks":[],"data":{}}]}]},"links":{"entries":{"block":[]}}}}]}},{"name":"Complaints","title":"Complaints","icon":null,"contentCollection":{"items":[{"__typename":"FreeFormRichTextComponent","name":"Complaints","positionAlignment":"Centre","fullWidthOverride":null,"themeColor":"White","title":null,"stripeColor":null,"bodyText":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You have the right to complain about our processing to the Information Commissioner if you believe we are not processing your data in a proper manner. 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