Adobe - Help

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="EN"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.adobe.com/support/","20120412210308","https://web.archive.org/","web","/_static/", "1334264588"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="Content-Language" content="en-us"/> <meta name="robots" content="noodp"/>          <title>Adobe - Help</title>  <link rel="icon" href="/web/20120412210308im_/http://www.adobe.com/favicon.ico" type="image/x-icon"/> <link rel="shortcut icon" href="/web/20120412210308im_/http://www.adobe.com/favicon.ico" type="image/x-icon"/>  <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/screen.css?modules=dropdown,sifr,carousel,treelist" media="screen"/> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/print.css" media="print"/> <link type="text/css" rel="stylesheet" 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href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/screen/wcms.css" media="screen"/> <link rel="stylesheet" href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/screen/gnav.css" media="screen"/> <script type="text/javascript" src="https://web.archive.org/web/20120412210308js_/http://wwwimages.adobe.com/www.adobe.com/lib/com.adobe/module/SearchBuddy.js"></script> <script type="text/javascript"> adobe.SelectFix = (function() { var Construct0r = function() { }; Construct0r.prototype = { doFix: function() { for(var i = 0, n; (n = document.getElementsByTagName("select")[i]); i++) { n.style.visibility = "hidden"; } }, undoFix: function() { for(var i = 0, n; (n = document.getElementsByTagName("select")[i]); i++) { n.style.visibility = "visible"; } } }; return new Construct0r(); })(); /*---------------------------------------------------------------------- Namespace: adobe.u.input ----------------------------------------------------------------------*/ adobe.u.input = { /*---------------------------------------------------------------------- Method: autoFill Set the value of an form input to the title while empty and unfocused. > adobe.u.input.autoFill($("myTextField"), "some text"); > > $("myTextField").autoFill("some text"); Parameters: element - Element instance Returned Value: Element instance ----------------------------------------------------------------------*/ autoFill: function(element, fill) { var element = element; // setup lexical reference var fill = fill; // setup lexical reference if(!fill) { return element; } if(!element.value) { element.value = fill; } Element.observe(element, "focus", _handleFocus); Element.observe(element, "blur", _handleBlur); return element; function _handleFocus(event) { if(element.value == fill) { element.value = ""; } } function _handleBlur(event) { if(element.value) { return; } else { element.value = fill; } } } } Element.addMethods("INPUT", adobe.u.input); Element.addMethods("TEXTAREA", adobe.u.input); getSearchParams = adobe.u.getSearchParam; document.observe('dom:loaded', function() { new SearchBuddy(); }); </script> <script type="text/javascript" src="https://web.archive.org/web/20120412210308js_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/GlobalNav.js"></script> <script type="text/javascript"> document.observe('dom:loaded', function() { var n = $("search-input"); if (Object.isElement(n)) { var f = n.getAttribute("title"); n.autoFill(f); } }); </script> <link rel="stylesheet" href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/screen/gfooter.css" media="screen"/> <link rel="stylesheet" href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/screen/gfooter_override.css" media="screen"/> <script type="text/javascript" src="https://web.archive.org/web/20120412210308js_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/GlobalFooter.js"></script> <script type="text/javascript" src="https://web.archive.org/web/20120412210308js_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/Carousel.js"></script> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/Carousel/screen.css"/> <noscript><link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20120412210308cs_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/Carousel/noscript.css"/></noscript> <script type="text/javascript"> var info = getCategoriesInfo(); if(isWinDesktop() || isMacDesktop() ) { adobe.link("lib/sifr3-r419/css/sIFR-screen.css", {media: "screen"}); adobe.link("lib/sifr3-r419/css/sIFR-print.css", {media: "print"}); adobe.link("adobe/screen/content-header.sifr.css", {media: "screen"}); adobe.Loader.requireAsset("https://web.archive.org/web/20120412210308/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/sifr3-r419/js/source/sifr.js"); var myriad_semi_bold = { src: "https://web.archive.org/web/20120412210308/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/lib/sifr3-r419/flash/myriad-semi-bold.latin.swf" } adobe.Loader.requireAsset("https://web.archive.org/web/20120412210308/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/invoke/fire_sifr.js"); } </script> <script type="text/javascript" src="https://web.archive.org/web/20120412210308js_/http://wwwimages.adobe.com/www.adobe.com/ubi/template/identity/adobe/Tree.js"></script> <script type="text/javascript"> adobe.link("adobe/Tree/treelist/screen.css", {media: "screen"}); adobe.link("adobe/Tree/treelist/print.css", {media: "print"}); document.observe("dom:loaded", function() { $$(".dyn-treelist").collect(function(el) { var treelist_url = window.location.search.toQueryParams([separator = '&']); if(treelist_url.treeshow != null) { var treelist_open = treelist_url.treeshow.split(','); } else if (window.treelist_open != null) { var treelist_open = window.treelist_open.split(','); } else { var treelist_open = null; } if(treelist_open != null) { return new adobe.Tree(el, { show: treelist_open, duration: 0, crossfadeButtonStyle: false, crossfadePanelStyle: false }, { toggle_all: "Alt+click to show/hide all features" }); } else { return new adobe.Tree(el, { duration: 0, crossfadeButtonStyle: false, crossfadePanelStyle: false }, { toggle_all: "Alt+click to show/hide all features" }); } }); }); </script>  <script type="application/javascript"> var productMapSelectOptions = {"product_keys": ["*"]}; </script>  <link rel="stylesheet" type="text/css" href="/web/20120412210308cs_/http://www.adobe.com/css/support/cps.css"/> <style type="text/css"> .acrobat { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat_20x20.jpg) } .acrobat3d { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat_20x20.jpg) } .acrobatcapture { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat_capture_20x20.jpg) } .adep { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/adep_20x20.jpg) } .connect { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat_connect_20x20.jpg) } .acrobatdistiller { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/distiller_20x20.jpg) } .acrobatelements { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat_20x20.jpg) } .acrobatproextended { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat_20x20.jpg) } .acrobatsdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat_20x20.jpg) } .acrobatcom { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat.com_20x20.jpg) } .audition { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/audition_20x20.jpg) } .aftereffects { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/after_effects_20x20.jpg) } .aftereffectssdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/after_effects_20x20.jpg) } .air { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/air_20x20.jpg) } .adobeairsdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/air_20x20.jpg) } .revel { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/revel_20x20.jpg) } .authorware { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/authorware_20x20.jpg) } .bridge { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/bridge_20x20.jpg) } .bridgesdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/bridge_20x20.jpg) } .captivate { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/captivate_20x20.jpg) } .carousel { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/carousel_20x20.jpg) } .centralprooutputserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/central_20x20.jpg) } .coldfusion { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/coldfusion_20x20.jpg) } .coldfusionbuilder { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/coldfusion_20x20.jpg) } .contentserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/content_server_20x20.jpg) } .contribute { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/contribute_20x20.jpg) } .contributepublishingserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/contribute_20x20.jpg) } .createpdfonline { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat.com_20x20.jpg) } .creativesuite { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/creativesuite_20x20.jpg) } .devicecentral { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/device_central_20x20.jpg) } .digitaleditions { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/digitaleditions_20x20.jpg) } .digitalpublishingsuite { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/digitalpublishingsuite_20x20.jpg) } .director { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/director_20x20.jpg) } .distillerserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/distiller_server_20x20.jpg) } .documentcenter { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/acrobat.com_20x20.jpg) } .dreamweaver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/dreamweaver_20x20.jpg) } .adobedrive { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/drive_20x20.jpg) } .drivesdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/drive_20x20.jpg) } .els { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/els_20x20.jpg) } .encore { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/encore_20x20.jpg) } .fireworks { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/fireworks_20x20.jpg) } .flash { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flash_20x20.jpg) } .flashaccess { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flashaccess_20x20.jpg) } .flashbuilder { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flashbuilder_20x20.jpg) } .flashcatalyst { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flash_catalyst_20x20.jpg) } .flashlite { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flash_lite_20x20.jpg) } .flashmediaencodingserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flashmediaserver_20x20.jpg) } .flashmedialiveencoder { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flashmediaencoder_20x20.jpg) } .flashmediarightsmanagementserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flashmediaserver_20x20.jpg) } .flashmediaserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flashmediaserver_20x20.jpg) } .flashplayer { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flash_player_20x20.jpg) } .flashremoting { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flash_20x20.jpg) } .flashpaper { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flashpaper_20x20.jpg) } .flex { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flex_20x20.jpg) } .flexbuilder { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/flexbuilder_20x20.jpg) } .fontfolio { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/fontfolio_20x20.jpg) } .framemaker { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/framemaker_20x20.jpg) } .framemakerserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/framemaker_20x20.jpg) } .freehand { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/freehand_20x20.jpg) } .golive { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/golive_20x20.jpg) } .homesite { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/homesite_20x20.jpg) } .illustrator { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/illustrator_20x20.jpg) } .illustratorsdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/illustrator_20x20.jpg) } .incontextediting { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/incontext_20x20.jpg) } .incopy { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/incopy_20x20.jpg) } .incopysdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/incopy_20x20.jpg) } .indesign { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/indesign_20x20.jpg) } .indesignsdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/indesign_20x20.jpg) } .indesignserver { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/indesign_server_20x20.jpg) } .indesignserversdk { background-image: url(https://web.archive.org/web/20120412210308im_/http://wwwimages.adobe.com/www.adobe.com/images/shared/product_mnemonics/20x20/indesign_server_20x20.jpg) } .jrun { background-image: 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class="SiteHeaderSearchButtonMobile">Search</a></span> <span class="SiteHeaderBarItemMobile SiteHeaderBarItemMobileNoLeftBorder SiteHeaderBarItemFloatRight SiteHeaderBarItemMobileNoPadding"> </span> </div> <div class="SiteHeaderBarMobileExtend" id="shBarExtend"> <div id="shBarExtendSections" style="display: none;"> <div id="shBarExtendSections1" class="SiteHeaderBarMobileExtendSections"> <a href="/web/20120412210308/http://www.adobe.com/go/gnav_solutions_en_us" id="shSectionsSolutionsMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Solutions</a> <a href="/web/20120412210308/http://www.adobe.com/go/gnav_company_en_us" id="shSectionsCompanyMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Company</a> </div> <div id="shBarExtendSections2" class="SiteHeaderBarMobileExtendSections"> <a href="/web/20120412210308/http://www.adobe.com/go/gnav_help_en_us" id="shSectionsHelpMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Help</a> <a href="/web/20120412210308/http://www.adobe.com/go/gnav_learning_en_us" id="shSectionsLearningMobile" class="SiteHeaderBarExtendSectionsItem SiteHeaderBarLink">Learning</a> </div> </div> <div id="shBarExtendSearch" style="display: none;"> <form id="globalnav-search-mobile" class="SiteHeaderSearchMobileForm" name="globalnav-search-mobile" method="get" action="/web/20120412210308/http://www.adobe.com/go/gnav_search" accept-charset="utf-8"> <input title="Search" type="text" id="search-input-mobile" name="term" maxlength="1000"/> <button type="submit" id="search-submit-mobile">Search</button> </form> </div> </div> <div class="SiteHeaderUser"> <a href="/web/20120412210308/http://www.adobe.com/cfusion/membership/index.cfm?loc=en_us&nl=1" id="shSignInMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile LinkStrong">Sign in</a> <a href="/web/20120412210308/http://www.adobe.com/cfusion/membership/logout.cfm" id="shSignOutMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile LinkStrong" style="display: none;">Sign out</a> <a href="/web/20120412210308/http://www.adobe.com/go/gnav_myorders_en_us" id="shMyOrdersMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile">My orders</a> <a href="/web/20120412210308/http://www.adobe.com/go/gnav_myadobe_en_us" id="shMyAdobeMobile" class="SiteHeaderUserItem SiteHeaderUserItemMobile">My Adobe</a> </div> </div>  <div id="layoutLogic" class="L1"> <div id="content-header">  <ol id="depthpath" class="path menu"> <li><a href="/web/20120412210308/http://www.adobe.com/">Home</a></li> </ol> <h1>Help</h1>  </div> <div id="content-layout" class="clear-after"><div id="content-wrapper" class="clear-after"><div id="content-body">  <h2>Product help and support centers</h2> <div class="columns-2-AB-A discover"> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/flashplayer/"> <img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/flash_player_50x50.gif" width="50" height="50" alt="Adobe Flash Player" title="Adobe Flash Player"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/flashplayer/"><span class="note">Adobe®</span> Flash® Player </a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/products/acrreader.html"><img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/acrobat_reader_50x50.gif" width="50" height="50" alt="Adobe Reader" title="Adobe Reader"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/products/acrreader.html"><span class="note">Adobe</span> Reader®</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/shockwave/"> <img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/shockwave_11_50x50.gif" width="50" height="50" alt="Adobe Player" title="Adobe Player"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/shockwave/"><span class="note">Adobe</span> Shockwave® Player</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/acrobat/"> <img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/acrobat_50x50.gif" width="50" height="50" alt="Adobe Acrobat" title="Adobe Acrobat"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/acrobat/"><span class="note">Adobe</span> Acrobat®</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/coldfusion/"><img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/coldfusion_50x50.gif" width="50" height="50" alt="Adobe ColdFusion" title="Adobe ColdFusion"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/coldfusion/"><span class="note">Adobe</span> ColdFusion®</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/livecycle/"> <img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/livecycle_50x50.gif" width="50" height="50" alt="LiveCycle" title="LiveCycle"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/livecycle/"><span class="note">Adobe</span> LiveCycle</a></h3> </div> </div> <div class="columns-2-AB-B discover"> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/creativesuite/"><img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/master_collection_50x50.gif" width="50" height="50" alt="Adobe Creative Suite" title="Adobe Creative Suite"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/creativesuite/"><span class="note">Adobe</span> Creative Suite®</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/photoshop/"><img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/photoshop_50x50.gif" width="50" height="50" alt="Adobe Photoshop" title="Adobe Photoshop"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/photoshop/"><span class="note">Adobe</span> Photoshop®</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/flash/"> <img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/flash_50x50.gif" width="50" height="50" alt="Adobe Flash" title="Adobe Flash"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/flash/"><span class="note">Adobe</span> Flash</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/premiere/"> <img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/50x50/premiere_pro_50x50.gif" width="50" height="50" alt="Adobe Premiere Pro" title="Adobe Premiere Pro"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/premiere/"><span class="note">Adobe</span> Premiere® Pro</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/photoshopelements/"><img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/48x48/photoshop-elements-48x48.png" width="48" height="48" alt="Adobe Photoshop Elements" title="Adobe Photoshop Elements"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/photoshopelements/"><span class="note">Adobe</span> Photoshop Elements</a></h3> </div> <div class="pullout-left left-60"> <p class="pullout-item"><a href="/web/20120412210308/http://www.adobe.com/support/connect/"><img src="/web/20120412210308im_/http://www.adobe.com/images/shared/product_mnemonics/48x45/acrobat_connect_48x45.jpg" width="48" height="45" alt="Adobe Acrobat Connect Pro" title="Adobe Acrobat Connect Pro"/></a></p> <h3><a href="/web/20120412210308/http://www.adobe.com/support/connect/"><span class="note">Adobe</span> Connect</a></h3> </div> </div> <br class="clear-both"/> <dl id="viewallproducts" class="dyn-treelist"> <dt>View all product help and support centers</dt> <dd> <div class="columns-3-ABC-A"> <h4>A – C</h4> <ul class="link-list"> <li><a href="/web/20120412210308/http://www.adobe.com/support/acrobatdotcom/">Acrobat.com</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/acrobat3d/">Acrobat 3D</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/acrobat/">Acrobat Elements Server</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/acrobat/">Acrobat Standard/Pro/Extended</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/air/">Adobe AIR</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/captivate/">Adobe Captivate</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/connect/">Adobe Connect</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/digitaleditions/">Adobe Digital Editions</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/adobedrive/">Adobe Drive</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/products/alm.html">Adobe License Manager</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/mediaplayer/">Adobe Media Player</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/products/acrreader.html">Adobe Reader</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/carousel/">Adobe Revel</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/avl/">Adobe Volume Licensing</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/aftereffects/">After Effects</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/audition/">Audition</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/authorware/">Authorware</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/bridge/">Bridge</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/cslive/">BrowserLab</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://businesscatalyst.com/support/home" target="_blank">Business Catalyst</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/centraldev/">Central</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/centraloutputserver/">Central Pro Output Server</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/coldfusion/">ColdFusion</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/coldfusion">ColdFusion Builder</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps/adobe_collage" target="_blank">Adobe Collage</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/contentserver/">Content Server</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://www.day.com/daycare.html" target="_blank">CQ5</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps/adobe_creative_cloud" target="_blank">Adobe Creative Cloud</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://www.day.com/daycare.html" target="_blank">CRX</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/cslive/">CS Live</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/cslive/">CS Review</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/contribute/">Contribute</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/cps/">Contribute Publishing Server</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/products/createpdf.html">Create Adobe PDF Online</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/creativesuite/">Creative Suite</a></li> </ul> </div> <div class="columns-3-ABC-B"> <h4>D – H</h4> <ul class="link-list"> <li><a href="https://web.archive.org/web/20120412210308/http://www.day.com/daycare.html" target="_blank">Day Support Center</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps/adobe_debut" target="_blank">Adobe Debut</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/devicecentral/">Device Central</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/digitaleditions/">Digital Editions</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/digitalpublishingsuite/">Digital Publishing Suite</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/director/">Director</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/distiller/">Distiller Server</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/documentcenter/">Document Center</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/service/downloads.html">Download Manager</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/dreamweaver/">Dreamweaver</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/dvrack/">DV Rack</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/elearningsuite/">eLearning Suite</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/encore/">Encore</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/fireworks/">Fireworks</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flash/">Flash</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashaccess/">Flash Access</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashbuilder/">Flash Builder</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashcatalyst/">Flash Catalyst</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashlite/">Flash Lite</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashmediaencoding/">Flash Media Encoding Server</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashmedialiveencoder/">Flash Media Live Encoder</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashmediaplayback/">Flash Media Playback</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashmediaserver/">Flash Media Server</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashplatformservices/">Flash Platform Services</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashplayer/">Flash Player</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flash_remoting/">Flash Remoting</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flashpaper/">FlashPaper</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/flex/">Flex</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/type/">Font Folio and Type Products</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/framemaker/">FrameMaker</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/freehand/">FreeHand</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/products/golive.html">GoLive</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/homesite/">HomeSite</a></li> </ul> </div> <div class="columns-3-ABC-C"> <h4>I – Z</h4> <ul class="link-list"> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps/adobe_ideas" target="_blank">Adobe Ideas</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/illustrator/">Illustrator</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/incontextediting/">InContext Editing</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/indesign/">InCopy</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/indesign/">InDesign</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/jrun/">JRun</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps/kuler" target="_blank">Adobe Kuler mobile</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/kuler/">Kuler</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/go/adep_support">LiveCycle</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/livecycle7/">LiveCycle 7</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/lccs/">LiveCycle Collaboration Service</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/livecycledataservices/">LiveCycle Data Services ES</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/livecycle/">LiveCycle ES</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://www.omniture.com/en/contact/support/" target="_blank">Omniture ClientCare Portal</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/onlocation/">OnLocation</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/osmf/">Open Source Media Framework</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/ovation/">Ovation</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/products/pagemaker.html">PageMaker</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/photoshop/">Photoshop</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/photoshopdotcom/">Photoshop.com</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/photoshopelements/">Photoshop Elements</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/photoshopextended/">Photoshop Extended</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/photoshoplightroom/">Photoshop Lightroom</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps/adobe_photoshop_touch" target="_blank">Adobe Photoshop Touch</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/premiereelements/">Premiere Elements</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/premiere/">Premiere Pro</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/presenter/">Presenter</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps/adobe_proto" target="_blank">Adobe Proto</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/robohelp/">RoboHelp</a></li> <li><a href="https://web.archive.org/web/20120412210308/https://crc.scene7.com/crc/" target="_blank">Scene7</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/shockwave/">Shockwave Player</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/soundbooth/">Soundbooth</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/techcommsuite/">Technical Communication Suite</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://forums.adobe.com/community/creative_cloud_touch_apps?view=overview" target="_blank">Touch Apps family</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/ultra/">Ultra</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/versioncue/">Version Cue</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/visualcommunicator/">Visual Communicator</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/vlogit/">Vlog It!</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/type/">Wild Type</a></li> </ul> </div> <br class="clear-both"/> </dd> </dl> <br/> <div class="columns-3-ABC-A"> <h4>Help</h4> <ul class="link-list"> <li><a href="/web/20120412210308/http://www.adobe.com/support/download-install/index.html">Downloading and installing</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://kb2.adobe.com/cps/187/tn_18759.html">Downloading and installing Adobe trials</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://kb2.adobe.com/cps/517/cpsid_51791.html">Serial number errors</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://kb2.adobe.com/cps/100/1008779.html">Activation and deactivation</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://kb2.adobe.com/cps/195/tn_19592.html">Installing software on multiple computers</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://kb2.adobe.com/cps/167/tn_16719.html">Online order and payment FAQ</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://kb2.adobe.com/cps/167/tn_16722.html">Shipping and delivery FAQ</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://kb2.adobe.com/cps/153/tn_15327.html">Return an Adobe order</a></li> <li><a href="https://web.archive.org/web/20120412210308/http://www.adobe.com/go/tn_16721">Adobe ID or password help</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/avl/">Volume licensing help</a></li>  </ul> </div> <div class="columns-3-ABC-B"> <h4>More technical resources</h4> <ul class="link-list"> <li><a href="/web/20120412210308/http://www.adobe.com/downloads/updates/">Product updates</a></li> <li><a href="/web/20120412210308/http://www.adobe.com/support/security/index.html">Security advisories</a></li> <li><a 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