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<!DOCTYPE html> <html lang="en-US"> <head> <meta name="csp-nonce" content="XttMpo0iyKGp5cBTFDVHuA=="> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="location_country" content="SG"> <meta id="hvh-locale" name="hvh-locale" content="en-US"> <meta name="hvhWebLab" id="T1" treatment="T1" value="ssoEnabled"> <meta name="hvhWebLab" id="webLabSessionId" treatment="None" value="591-5111579-3216153"> <link rel="icon" href="/favicon.ico"> <title>Amazon Jobs FAQs</title><meta name="description" content="Frequently asked questions about jobs at Amazon."><meta name="robots" content="index, follow"><meta property="og:title" content="Amazon Jobs FAQs"><meta property="og:description" content="Frequently asked questions about jobs at Amazon."><meta property="og:type" content="website"><meta name="twitter:card" content="summary"><meta name="twitter:title" content="Amazon Jobs FAQs"><meta name="twitter:description" content="Frequently asked questions about jobs at 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</script> <script defer="defer" src="https://hiring.amazon.com/app/main.prod.js" type="text/javascript" nonce="XttMpo0iyKGp5cBTFDVHuA=="></script> </head> <body> <section> <link href="https://d3216uwaav9lg7.cloudfront.net/assets-HVHCareer.css" rel="stylesheet" nonce="XttMpo0iyKGp5cBTFDVHuA=="> <div class="desktop" data-devicetype="desktop"> <div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="hvh-widget" data-hvh-position="header"></div></div><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="custom-placeholder"><div class="background-color-white padding-top-xxlarge flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="border-color-neutral-30 border-top-1px flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-neutral-05 flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="background-color-white flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="background-color-ebony-clay padding-top-base padding-bottom-base flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><h1 class="heading align-center color-white trimSpace device-custom font-size-mobile-inherit font-size-tablet-inherit font-size-t700">Frequently Asked Questions</h1></div><div class="background-color-white padding-top-xlarge padding-bottom-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><h2 class="heading align-center color-ebony-clay trimSpace device-custom font-size-mobile-inherit font-size-tablet-inherit font-size-t400">Find answers to our application process</h2></div></div><div class="background-color-neutral-05 padding-top-large padding-bottom-large flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb11" id=""><div class="spacer"></div></div><div class="background-color-white border-color-neutral-30 flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb12" id=""><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="background-color-white flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="padding-top-large padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>New Hire Appointments</strong></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I need to reschedule my new hire appointment.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">1. Log into your candidate account.<br>2. Click 'Go to my jobs' in the upper left, choose 'Prepare for your Appointment' and find the job you are applying for.<br>3. This will display your pre-hire checklist for this job.<br>4. At the top of the screen, you will see a banner with the date and time for your pre-hire appointment. <br>5. To reschedule your appointment, click the ‘Reschedule’ link next to ‘Can’t attend at this time?’.</div></div><div class="padding-left-small padding-top-xsmall padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="image image-width-auto align-start lazy"> <img src="https://m.media-amazon.com/images/G/01/wfs/Reschedule._CB1681935381_._BL10_.png" data-src="https://m.media-amazon.com/images/G/01/wfs/Reschedule._CB1681935381_.png" alt="Reschedule new hire appointment" title="" height="auto" class="faq-en-us-sb21"></div></div><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">6. Now you will be able to review the available appointments that will allow you to keep the same shift and start date (Day 1) schedule.<br><br>If you need more help, please choose an option above to connect with <a href="/contact-us">candidate support</a> by phone, chat or text.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I am trying to schedule an appointment, but there are no appointments available.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">New hire appointments fill up quickly! We load jobs as soon as they come available. Please continue to check your job page daily for future appointment openings.<br><br>1. <a href="https://hiring.amazon.com/login">Log in </a>to your candidate account<br>2. Click on the menu in the upper right hand corner<br>3. Click on 'Jobs I've Applied To.' You will then be able to click on 'Please continue your application' to pick from available hiring appointments<br><strong>Note:</strong> If there is nothing available, it means that all of the slots have filled up. We encourage you to check your application frequently in the event of more openings.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I am trying to schedule an appointment but am unable to attend any of the available appointments.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">All available appointments will be shown on the job page. If you are unable to make any of the available appointments, please continue to check your job page daily for future appointment openings. To check for available appointments, follow these steps:<br><br>1. <a href="https://hiring.amazon.com/login">Log in</a> to your candidate account<br>2. Click on the menu in the upper right hand corner<br>3. Click on 'Jobs I've Applied To'<br><br>You will then be able to click on 'Please continue your application' to pick from available appointments.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I had a new hire appointment in the past, but could not attend and need to reschedule.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">A new hire appointment is your initial appointment after you have applied.<br>In order to reschedule your new hire appointment please follow these steps:<br>1. <a href="https://hiring.amazon.com/login">Log in</a> to your candidate account<br>2. Click on the menu in the upper right hand corner<br>3. Click on 'Jobs I've Applied To'<br>4. Under 'My Appointments', click on the 'Action' button next to your scheduled appointment<br>5. Click on 'Cancel'<br>6. Refresh your page and click 'Please continue your application'<br>7. You can now select your shift preferences and schedule a New Hire Appointment. If there are no appointments available, you will not be able to reschedule your appointment at this time.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="background-color-white padding-top-large padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Login Issues</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How do I reset my account PIN?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">To reset your personal PIN, go to <a href="https://hiring.amazon.com/app#/forgotPin">https://hiring.amazon.com/app#/forgotPin</a>. Type the email address you used when you made your account and click 'Next'.</div></div><div class="padding-left-small padding-top-xsmall padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="image image-width-auto align-start lazy"> <img src="https://m.media-amazon.com/images/G/01/wfs/Forgot_PIN._CB1681405248_._BL10_.jpg" data-src="https://m.media-amazon.com/images/G/01/wfs/Forgot_PIN._CB1681405248_.jpg" alt="Forgot pin" title="" height="auto" class="faq-en-us-sb21"></div></div><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You will get an email with a verification code. Copy and paste the code into the first empty space. Choose a new 6-digit pin that you can remember and type it into the next two blank spaces. Click 'Update'.</div></div><div class="padding-left-small padding-top-xsmall padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="image image-width-auto align-start lazy"> <img src="https://m.media-amazon.com/images/G/01/wfs/Reset_Your_Pin._CB1681404761_._BL10_.jpg" data-src="https://m.media-amazon.com/images/G/01/wfs/Reset_Your_Pin._CB1681404761_.jpg" alt="Reset your pin" title="" height="auto" class="faq-en-us-sb21"></div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I forgot the email address or phone number I used to create my account.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">To log into your account or reset your password PIN, you need to know the email address and the phone number you used when you set up your account.<br><br>If you cannot remember what email address you used or if you did not verify your mobile phone number when you made your account, <a href="/contact-us#/">connect with candidate support </a>by phone, chat or text.</div></div><div class="padding-left-small padding-top-xsmall padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="image image-width-auto align-start lazy"> <img src="https://m.media-amazon.com/images/G/01/wfs/login_email_or_phone._CB1681404761_._BL10_.png" data-src="https://m.media-amazon.com/images/G/01/wfs/login_email_or_phone._CB1681404761_.png" alt="Login for phone and email" title="" height="auto" class="faq-en-us-sb21"></div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How do I create an account?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">You can sign into your profile to confirm or change your information at any time. <br><br>To view your personal information:<br><br>1. Log into your account at <a href="https://hiring.amazon.com/app#/login">https://hiring.amazon.com/app#/login</a>.<br>2. Click 'Edit' next to 'My Personal Information'.<br>3. This takes you to the Edit Profile page, where you can review your information.<br><br>To edit your information:<br><br>1. Choose the part you want to update.<br>2. After you expand the section, the edit option will be available in the right corner.<br>3. If you make any changes, click 'Save'.<br><br>If you do not see the information you want to change, <a href="/contact-us">connect with candidate support</a> by phone, chat or text for more help.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I received a message saying “My email is already registered…”</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">If you got the following message: “This email is already registered. Please provide a different number or login with this email address,” this means you already have an account in our system!<br><br>To continue, log into your exiting account. To reset your password pin, go to <a href="https://hiring.amazon.com/app#/forgotPin">https://hiring.amazon.com/app#/forgotPin.</a><br><br>If you did not create an account before, make sure you typed your email address correctly. If this does not solve the problem, <a href="/contact-us">connect with candidate support</a> by phone, chat or text for more help.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I need to confirm or edit information on my profile.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">You can sign into your profile to confirm or change your information at any time. <br><br>To view your personal information:<br><br>1. Log into your account at <a href="https://hiring.amazon.com/app#/login">https://hiring.amazon.com/app#/login</a>.<br>2. Click 'Edit' next to 'My Personal Information'.<br>3. This takes you to the Edit Profile page, where you can review your information.<br><br>To edit your information:<br><br>1. Choose the part you want to update.<br>2. After you expand the section, the edit option will be available in the right corner.<br>3. If you make any changes, click 'Save'.<br><br>If you do not see the information you want to change, <a href="/contact-us">connect with candidate support</a> by phone, chat or text for more help.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="background-color-white padding-top-large padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Application and Hiring Process</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How do I apply? Can I re-apply?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">You can see all of Amazon’s open Warehouse, Shopper, Air, and Driver positions on <a href="/index#/">our site</a>.<br><br>Availability is constantly changing, and we encourage you to check <a href="/index#/">our site</a> frequently for updates. You can also sign up to receive job alerts either by texting NEWJOB to 31432 or sign up for email alerts.<br><strong>Note:</strong> If you don’t see a job posting for a particular location, it means that all of the roles have been filled.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Why don't I see any jobs in my area?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">If you don’t see jobs near you, sign up for mobile alerts by texting NEWJOB to 31432. If you’re only interested in driver roles, text DRIVENOW to 31432.<br><br>You can also sign up for email alerts at amazon.com/tc.<br><br>"STOP" to opt-out. T&C/Privacy Policy <a href="https://www.sms-terms.com/amazon/">here</a>.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">What is my application status?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">You can check the status of your application by following these steps.<br><br>1. <a href="https://hiring.amazon.com/login">Log in</a> to your candidate account<br>2. Click on the menu icon in the upper right hand corner<br>3. Click on 'Jobs I've Applied To' from the dropdown menu<br>4. You will see your appointment details under the "My Appointments" section</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">What is your hiring process?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">For Customer Service roles, visit this <a href="/job-opportunities/customer-service-jobs#/">link</a>.<br><br>For our warehouse jobs, this is how our hiring process works:<br><br><strong>Step 1 - Application</strong><br>Our online application can be completed in about an hour and includes picking your shift and scheduling your new hire appointment.<br><br><strong>Step 2 - New Hire Appointment</strong><br>This is where you complete the hiring process. You’ll need to provide proof of your identity and employment eligibility.<br><br><strong>Step 3 - New Hire Orientation</strong><br>Learn about your new job, hear from senior leaders, and get your badge photo for your first day.<br><br><strong>Step 4 – Your First Day</strong><br>At Amazon, we call your first day on the job "Day 1."<br><a href="hiring-process">Learn more about Amazon's hiring process.</a></div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do I need a resume?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">Most hourly jobs at Amazon do not require a resume, including warehouse, driver, and shopper jobs! If you're applying for a job at a campus pickup point job, you will need to provide a resume.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do I need to interview?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">Our hiring process for most hourly roles does not include an interview!<br><br>If you are applying for delivery driver role, you will be required to interview as part of your hiring process.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Why was my application rejected?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">Amazon reviews a variety of things when determining which candidates to move forward in the hiring process. Some of the details we review include your work history, the questions you answered during the application process, and the results of your background check and drug test. We cannot give details about these factors.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do I need to complete my application or can I come back to it later?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start"><br>You must finish your application within 3 hours, otherwise, we cannot guarantee you keep your selected shift.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How do I know I’ve completed my application?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">Once you’ve selected a new hire event, you'll be on the "Review and Submit" page. Here, you'll click "Submit application" at the bottom of the page. Until you’ve finished these steps, your application is incomplete.</div></div><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="image image-width-auto align-start lazy"> <img src="https://m.media-amazon.com/images/G/01/wfs/ES._CB1706661394_._BL10_.png" data-src="https://m.media-amazon.com/images/G/01/wfs/ES._CB1706661394_.png" alt="Submit application button" title="" height="auto" class="faq-en-us-sb21"></div></div><div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="background-color-white padding-top-large padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Rehire Process</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Can I re-apply and be rehired?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">If you previously worked at Amazon, you are welcome to re-apply. We will evaluate your rehire eligibility based on your employment record. Please note, all candidates who have previously been hired at Amazon will go through this check, whether they worked or withdrew before starting. Once we have finished this process, we will notify you with next steps.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How long do I have to wait before I can re-apply?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You can re-apply at any time, at which point the time when you will be eligible for rehire will be determined.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">What if I was terminated or fired?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">Depending on the reason behind your termination, you may not be eligible for rehire until 90 days or more after your termination date.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do I have to return to the same shift or site that I was previously in?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You can apply to any site and role pending your rehire eligibility and job availability. It is important to note that Amazon Air Associate jobs have additional hiring requirements.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Will my benefits remain the same?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">If you left and return within the same month, no new health benefit elections are required and are automatically covered as they were prior to leaving. If returning outside of the same month, new coverage elections are required. If you return within the same calendar year and elect the exact same plans, then the deductible is re-instated. Lifetime maximum benefits, fertility, hearing aids, orthodontia, wigs, and so on, do not start over upon rehire. The benefit spending will pick up at the same spot of amount spent when exiting Amazon. If you return within 6 months of your last day, you will accrue vacation at the same rate prior to leaving Amazon. If returning longer than 6 months from your last day, you will accrue vacation at the normal rate for new employees in your first year back.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Will my vacation remain the same?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">If you return within 6 months of your last day, you will accrue vacation at the same rate prior to leaving Amazon. If returning after 6 months from your last day, you will accrue acation at the normal rate for new employees in your first year back.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Why can't I re-apply?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">While we do not have answers directly related to applications, you can check your eligibility by logging in to hiring.amazon.com. It will notify you of your status or how long until you can apply again.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Does my UPT start over?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You receive 10 hours of UPT. If you had UPT when you left, you will get that back.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do any of my old write-ups get put on my record when restarting?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You start with a fresh slate. No feedback.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do I get a new badge? I have my old one still, will that work? Can I take a new badge photo?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You receive and a new badge and can request a new picture.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I used to work as a Blue Badge but now only Seasonal is available. How do I get back to a Blue Badge role?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Blue Badge positions might not currently be available. Please <a href="https://hiring.amazon.com/app#/jobSearch">search jobs here</a> and <a href="https://hiring.amazon.com/app#/jobAlert">sign up for job alerts</a> to find your desired role.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I don't want to work in my old process path. How can I make sure I don't get that department?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">While things are subject to change based on your background check results, how long they take to come back, and training capacity, you are able to choose and know your department assignment prior to showing up to your first day.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do I get new safety shoes?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You are eligible for new safety shoes.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="background-color-white padding-top-large padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Alumni Resources</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Can I chat with MyHR and/or see previous pay statements?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">Redownload the AtoZ app to access these, along with additional resources, through your Alumni account.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How can I login to AtoZ?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">Upon exiting, you should have received an email invitation. However, if that is lost, you can set up your AtoZ Alumni account by entering your old username or personal email on the login page.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="background-color-white padding-top-large padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Start Dates</strong></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 background-color-white" aria-label="" tabindex="0" role="button"><div class="expander-header title">I need to reschedule my start date appointment.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="background-color-white padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Your start date is your orientation date after you’ve already attended your new hire appointment.<br><br>In order to reschedule your start date appointment, <a href="https://hiring.amazon.com/contact-us#/">please contact us</a>.</div></div></div></div></div><div class="background-color-white border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="background-color-white padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I had a start date appointment in the past, but could not attend and need to reschedule.</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Your start date is your orientation date after you’ve already attended your new hire appointment. <br><br>In order to reschedule your start date appointment, please <a href="https://hiring.amazon.com/contact-us">contact us</a>.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="padding-top-large padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Job Types</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">What types of jobs do you offer?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Amazon provides a variety of hourly roles for people interested in full-time jobs, part-time jobs, seasonal jobs, and even jobs with flexible schedules. Learn more to find the right job for you:<br><br><strong>Warehouse</strong> – <a href="/job-opportunities/warehouse-jobs#/">https://amazon.com/warehousejobs</a><br><br><strong>Shopper </strong>– <a href="job-opportunities/grocery-shopper-jobs">https://amazon.com/shopperjobs</a><br><br><strong>Driver</strong> – <a href="job-opportunities/delivery-driver-jobs">https://amazon.com/driverjobs</a><br><br><strong>Amazon Air</strong> – <a href="job-opportunities/amazon-air-jobs">https://amazon.com/airjobs</a><br><br><strong>Customer Service</strong> –<a href="/job-opportunities/customer-service-jobs#/"> </a><a href="/job-opportunities/customer-service-jobs#/">https://amazon.com/csjobs</a><br><br><strong>Locker+</strong> – <a href="job-opportunities/amazon-locker-jobs">https://www.amazondelivers.jobs/about/locker-plus-jobs</a></div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="padding-top-large padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Customer Service Jobs</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Where are Work-From-Home Customer Service jobs?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Amazon has Work-From-Home Customer Service jobs. To apply, you must live in the same country listed in the job description. If you don't see any work-from-home jobs listed in your country, there are no current openings. <br><a href="/job-opportunities/customer-service-jobs#/">Learn more:</a></div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Where do I find details on Customer Service Roles?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Visit this <a href="/job-opportunities/customer-service-jobs#/">link</a> to find out about the specific benefits, hiring process, and other details you may want to know.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="padding-top-large padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Pay Rate and Benefits</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">What is the pay rate at Amazon?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">$15 an hour is the Amazon minimum wage—although you can make more based on your location and the shift you choose.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Does Amazon offer benefits for hourly workers?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Amazon’s benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as part-time, seasonal, or temporary employment.<br><br><a href="why-amazon/benefits">Learn more about benefits at Amazon</a>.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">When is pay day?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">All hourly associates are paid on a weekly (every Friday) basis with 52 pay periods in each year.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="padding-top-large padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Accommodations</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Do you hire people with disabilities?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Amazon has always been, and always will be, committed to diversity and inclusion. We seek people from all backgrounds to join our teams.<br><br><a href="our-team/people-with-disabilities">Learn more about People with Disabilities hiring at Amazon</a>.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="padding-top-large padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>Job Alerts</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How do I sign up for job alerts?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">It’s simple. Just go to the homepage and fill out the job alert pop-up, or text NEWJOB to 31432. If you sign up via email, you’ll receive an email confirming you’re signed up for job alerts, typically within one hour of subscribing. If you sign up via SMS text, you’ll receive a text asking you to reply with your zip code. Once you provide your zip code, you’ll be eligible to start receiving job alerts.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How do job alerts work?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">Job alert texts are sent on a weekly basis to any subscribers who have a job posted nearby, based on the zip code you provide when subscribing. You won’t receive an alert if there’s no open job that matches your preferences.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">What happens if I sign up for job alerts and I don’t get a message?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">On the day they subscribe, all email subscribers will receive an email confirming they are signed up for job alerts. If you don’t receive one, it’s possible you entered your email address incorrectly. If you received a welcome email but did not receive job alerts, it could be because there was not a job posted that matches your preferences. <br><br>For SMS alerts, subscribers will get a confirmation text that prompts you to provide your zip code. Once you respond with your zip code, you’ll receive a text confirming that you’ll start receiving job alerts. If there are no jobs that matches your preferences posted, you will not receive a text. Some jobs and shifts fill up fast, so act quickly when you receive a job alert.</div></div></div></div></div><div class="background-color-neutral-05 padding-top-minibase padding-bottom-minibase flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="padding-top-large padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text text-normal color-ebony-clay font-size-t300 hyperlink-color- font-weight-normal align-center"><strong>General Questions</strong></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">Who can I contact if I don't see my question?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-70 font-weight-normal align-start">If you have a question not listed here, including questions about hiring events, your job offer, or new hire paperwork, you can find answers or speak to a candidate support representative at <a href="https://hiring.amazon.com/contact-us">https://hiring.amazon.com/contact-us</a></div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">How do I opt-out of receiving SMS?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">To opt out, you can change your contact preferences on the "Edit Profile" or "My Personal Information" section on the job portal.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">What information do I need to provide if I was referred by someone?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You will be asked to provide the name and the Amazon login of the person who referred you. If you do not have the Amazon login, the person who referred you should be able to provide it to you.</div></div></div></div></div><div class="border-color-neutral-30 padding-left-base border-top-1px flex-container flex-align-items-flex-start flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div><div class="padding-top-mini padding-bottom-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="af-expander"><div class="af-expander__heading expander-header color-ebony-clay font-weight- font-size-t300 " aria-label="" tabindex="0" role="button"><div class="expander-header title">I was referred by someone. Where do I enter the referral while completing the application?</div><div class="iconChevronDown expander-header "><svg class="expander-header" width="20" heigh="20" viewbox="0 0 448 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><title>Chevron Down</title><path class="expander-header" d="M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z"></path></svg></div></div><div class="af-expander__content back faq-en-us-sb18"><div class="padding-left-small flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-ebony-clay font-size-t200 hyperlink-color- font-weight-normal align-start">You will be prompted to enter referral information after selecting the time slot for your New Hire Appointment after completing the application.</div></div></div></div></div></div></div><div class="flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb11" id=""><div class="spacer"></div></div></div><div class="background-color-white padding-top-xlarge padding-bottom-xlarge flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="spacer"></div></div><div class="background-color-neutral-05 border-color-neutral-30 padding-top-base border-top-1px flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><h3 class="heading align-center color-ebony-clay trimSpace device-custom font-size-mobile-inherit font-size-tablet-inherit font-size-t500">Ready to get started?</h3></div><div class="background-color-neutral-05 padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-center text hyperlink text-normal color-ebony-clay font-size-t200 hyperlink-color-blue-80 font-weight-normal align-center">Explore our <a href=" /hiring-process">Hiring Process</a>, <a href=" /hiring-process/application-guide">Application Guide</a>, <a href=" /accommodations">Accommodations</a>, and <a href="/faq">FAQ</a></div></div><div class="background-color-neutral-05 padding-bottom-base flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="align-center"><a href="/app#/jobSearch" aria-label="Search all jobs on Amazon Delivers.com" class="button button-size-large button-type-primary button-theme-blue-70 button-width-auto font-weight-normal " role="button" tabindex="0">Search All Jobs</a></div></div><div class="background-color-neutral-05 border-color-neutral-30 border-top-1px flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="spacer"></div></div></div></div><div></div><div class="padding-top-xlarge padding-bottom-xlarge flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="hvh-widget " id="hvh-jobAlert" data-hvh-position="jobAlert"></div></div></div></div></div><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="background-color-ebony-clay padding-left-small padding-right-small padding-top-xsmall padding-bottom-base flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="has-max-width"><div class="padding-left-mini padding-right-mini padding-top-mini padding-bottom-base flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="padding-top-mini flex-container flex-align-items-stretch flex-align-content-flex-start flex-justify-content flex-justify-content-flex-start hvhcareer ember faq-en-us-sb11" id=""><div class="has-max-width"><div class="text align-start text text-normal color-white font-size-t100 hyperlink-color- font-weight-bold align-start">JOIN US NOW</div></div></div><div class="flex-container flex-align-items-stretch flex-align-content-flex-start flex-justify-content flex-justify-content-flex-start hvhcareer ember faq-en-us-sb257" id=""><div class="has-max-width"><div class="padding-right-minibase flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb258" id=""><div class="align-start"><a href="https://www.facebook.com/AmazonFulfillmentJobs/" target="_blank" rel="noopener noreferrer" aria-label="Facebook" class="color-facebook " data-test-id="HVHCareersLegoIconWidget"><svg width="32" height="32" viewbox="0 0 448 512" fill="currentColor" class="icon-facebook icon-link" xmlns="http://www.w3.org/2000/svg" aria-describedby="icon-desc"><desc id="icon-desc">facebook</desc><title>facebook</title><path d="M400 32H48A48 48 0 0 0 0 80v352a48 48 0 0 0 48 48h137.25V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.27c-30.81 0-40.42 19.12-40.42 38.73V256h68.78l-11 71.69h-57.78V480H400a48 48 0 0 0 48-48V80a48 48 0 0 0-48-48z"></path></svg></a></div></div><div class="padding-right-minibase flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb258" id=""><div class="align-start"><a href="https://www.instagram.com/amazonjobs/" target="_blank" rel="noopener noreferrer" aria-label="Instagram" class="color-instagram " data-test-id="HVHCareersLegoIconWidget"><svg width="32" height="32" viewbox="0 0 448 512" fill="currentColor" class="icon-instagram icon-link" xmlns="http://www.w3.org/2000/svg" aria-describedby="icon-desc"><desc id="icon-desc">instagram</desc><title>instagram</title><path 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class="padding-right-minibase flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb258" id=""><div class="align-start"><a href="https://x.com/AmazonJobs" target="_blank" rel="noopener noreferrer" aria-label="Twitter" class="color-twitter " data-test-id="HVHCareersLegoIconWidget"><svg width="32" height="32" viewbox="0 0 448 512" fill="currentColor" class="icon-twitter icon-link" xmlns="http://www.w3.org/2000/svg" aria-describedby="icon-desc"><desc id="icon-desc">twitter</desc><title>twitter</title><path d="M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48zm-48.9 158.8c.2 2.8.2 5.7.2 8.5 0 86.7-66 186.6-186.6 186.6-37.2 0-71.7-10.8-100.7-29.4 5.3.6 10.4.8 15.8.8 30.7 0 58.9-10.4 81.4-28-28.8-.6-53-19.5-61.3-45.5 10.1 1.5 19.2 1.5 29.6-1.2-30-6.1-52.5-32.5-52.5-64.4v-.8c8.7 4.9 18.9 7.9 29.6 8.3a65.447 65.447 0 0 1-29.2-54.6c0-12.2 3.2-23.4 8.9-33.1 32.3 39.8 80.8 65.8 135.2 68.6-9.3-44.5 24-80.6 64-80.6 18.9 0 35.9 7.9 47.9 20.7 14.8-2.8 29-8.3 41.6-15.8-4.9 15.2-15.2 28-28.8 36.1 13.2-1.4 26-5.1 37.8-10.2-8.9 13.1-20.1 24.7-32.9 34z"></path></svg></a></div></div><div class="padding-right-minibase flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb261" id=""><div class="align-start"><a href="https://www.linkedin.com/groups/4461385/profile" target="_blank" rel="noopener noreferrer" aria-label="Linkedin" class="color-linkedin " data-test-id="HVHCareersLegoIconWidget"><svg width="32" height="32" viewbox="0 0 448 512" fill="currentColor" class="icon-linkedin icon-link" xmlns="http://www.w3.org/2000/svg" aria-describedby="icon-desc"><desc id="icon-desc">linkedin</desc><title>linkedin</title><path d="M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z"></path></svg></a></div></div></div></div></div><div></div><div class="padding-left-mini padding-right-mini padding-top-mini padding-bottom-base flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb263" id=""><div class="flex-container flex-align-items-stretch flex-align-content-flex-start hvhcareer ember faq-en-us-sb264" id=""><div class="padding-bottom-xsmall flex-container flex-align-items-stretch flex-align-content-flex-start flex-full-width hvhcareer ember faq-en-us-sb0" id=""><div class="text align-start text text-normal color-white font-size-t200 hyperlink-color- font-weight-bold align-start">GET 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