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display: block; float: left; height: 21px; position: relative;"><img alt="" style="float: left; z-index: 20;" src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/home_icon.png" alt=""/></span>Home</a></li> <li id="services"><a href="/web/20130921214320/http://www.utexas.edu/its/whatweoffer/">What We Offer</a></li> <li id="news"><a href="/web/20130921214320/http://www.utexas.edu/its/happening/">What's Happening</a></li> <li id="help"><a href="/web/20130921214320/http://www.utexas.edu/its/help/"><span style="width: 21px; display: block; float: left; height: 21px; position: relative;"><img alt="" style="float: left; z-index: 20;" src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/help_global_icon.png" alt=""/></span>We Can Help</a></li> <li id="about"><a href="/web/20130921214320/http://www.utexas.edu/its/about/">Who We Are</a></li> <li id="alerttab" class="alerttab"><a href="/web/20130921214320/http://www.utexas.edu/its/alerts/"><span style="width: 26px; display: block; float: left; height: 21px; position: relative;"><img alt="" style="float: left; z-index: 20;" src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/alerts_icon_small.png" alt=""/></span>Alerts </a></li> </ul> </div> <div style="clear: both;"></div> <div id="first_content_block"> <div id="content_calendar"> <a title="Blackboard Database patching" class="calendar_item first_calendar_item" href="/web/20130921214320/http://www.utexas.edu/its/events/event/4363"> <img src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/day22.png" alt="22" width="24" height="25"/><p><span class="calendar_event_title">Blackboard Database patching</span><br/>09/22/2013, 12:00 AM - 2:00 AM</p> </a> <a title="PyPE OS Security Patching - Beta & Production" class="calendar_item" href="/web/20130921214320/http://www.utexas.edu/its/events/event/3847"> <img src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/day22.png" alt="22" width="24" height="25"/><p><span class="calendar_event_title">PyPE OS Security Patching - Be...</span><br/>09/22/2013, 9:00 PM - 10:00 PM</p> </a> <a title="ID Photo Gateway Planned Maintenance" class="calendar_item" href="/web/20130921214320/http://www.utexas.edu/its/events/event/4348"> <img src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/day24.png" alt="24" width="24" height="25"/><p><span class="calendar_event_title">ID Photo Gateway Planned Maint...</span><br/>09/24/2013, 7:30 AM - 8:30 AM</p> </a> <a title="Student Photo Roster Planned Maintenance" class="calendar_item" href="/web/20130921214320/http://www.utexas.edu/its/events/event/4349"> <img src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/day24.png" alt="24" width="24" height="25"/><p><span class="calendar_event_title">Student Photo Roster Planned M...</span><br/>09/24/2013, 7:30 AM - 8:30 AM</p> </a> <a title="Virtual ID Cards Planned Maintenance" class="calendar_item" href="/web/20130921214320/http://www.utexas.edu/its/events/event/4350"> <img src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/day24.png" alt="24" width="24" height="25"/><p><span class="calendar_event_title">Virtual ID Cards Planned Maint...</span><br/>09/24/2013, 7:30 AM - 8:30 AM</p> </a> </div>  <div id="content_spotlight"> <div id="slider_section_container"> <div id="slider_inner_container"> <ul id="slider1" style="padding: 0; margin: 0;"> <li><a href="/web/20130921214320/http://www.utexas.edu/its/fac/renovation/"><img width="411" alt="FAC Renovation - Before and After." height="195" src="/web/20130921214320im_/http://www.utexas.edu/its/slider/images/FACbeforeafter.png"/></a></li> <li><a href="https://web.archive.org/web/20130921214320/http://m.utexas.edu/"><img width="411" alt="UTMobile - Get essential information any time." height="195" src="/web/20130921214320im_/http://www.utexas.edu/its/slider/images/ut_mobile_promo_its.jpg"/></a></li> <li><a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/help/"><img width="411" alt="Tech Problems? We can help!" height="195" src="/web/20130921214320im_/http://www.utexas.edu/its/slider/images/help_support_spotlight.png"/></a></li> </ul> </div> </div> </div>  <div id="content_alerts"> <h2>CURRENT ALERTS</h2> <div id="alerts_detail"> <p><strong><a href="/web/20130921214320/http://www.utexas.edu/its/alerts/">RESOLVED: SharePoint 2010 unavailable</a></strong><br/>9/20/2013, 12:48 AM</p> <p><strong><a href="/web/20130921214320/http://www.utexas.edu/its/alerts/">RESOLVED: Maintenance for MSSQL Cluster SQL01</a></strong><br/>9/20/2013, 12:32 AM</p> <p><strong><a href="/web/20130921214320/http://www.utexas.edu/its/alerts/">UTBackup Application issue</a></strong><br/>4/11/2013, 4:48 PM</p> </div> </div>  </div>  <div style="clear: both;"></div> <div style="clear: both;"></div> <div id="second_content_block">  <div id="content_headlines"> <h2>ITS HEADLINES</h2> <ul> <li><a href="/web/20130921214320/http://www.utexas.edu/its/news/072013/ongoing_updates_office_365_migration.php" class="odd">Ongoing Updates: Office 365 Migration</a></li> <li><a href="/web/20130921214320/http://www.utexas.edu/its/news/092013/upgrade_to_cellular_service_on_campus.php" class="even">Upgrade to Cellular Service on Campus</a></li> <li><a href="/web/20130921214320/http://www.utexas.edu/its/news/092013/user_services_becomes_customer_support_services.php" class="odd">User Services Becomes Customer Support Services</a></li> <li><a href="/web/20130921214320/http://www.utexas.edu/its/news/082013/sitab_endorses_new_campus_lms.php" class="even">SITAB Endorses New Campus Learning Management System</a></li> <li><a href="/web/20130921214320/http://www.utexas.edu/its/news/082013/new_program_gives_students_real_world_experience.php" class="odd">New Program Gives Students Real World Experience</a></li> </ul> <a class="more" href="/web/20130921214320/http://www.utexas.edu/its/news/">More ITS Headlines...</a> </div>  <div id="content_search"> <form id="hs-searchbox" action="/web/20130921214320/http://www.utexas.edu/its/help/search.php"> <label class="auraltext" for="help_search">Search Help & Support</label> <label for="hs-search">Search Help & Support</label> <input type="text" name="search" value="" id="help_search"/>  <input type="image" src="/web/20130921214320im_/http://www.utexas.edu/its/help/images/search_button.png" name="search_submit" alt="Submit Search" id="help_submit_button"/> </form> <h2>Popular Help & Support Topics</h2> <ul style="padding-bottom:0.8em;"> <li><a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/help/network/405">Connecting to restricted.utexas.edu Wi-Fi</a></li> <li><a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/help/messaging/1473">Where Can I Report Issues Related to Information Security?</a></li> <li><a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/help/messaging/370">Using Outlook Web Access</a></li> <li><a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/help/network/403">Knowing Bandwidth Usage and Limits</a></li> <li><a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/help/network/410">Connecting to restricted.utexas.edu Wi-Fi: iPhone</a></li> <li><a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/help/utprint/1881">Using UTprint for the First Time</a></li> </ul> </div> <div id="content_services"> <h2>COMMON GOOD SERVICES</h2> <p><a href="https://web.archive.org/web/20130921214320/http://courses.utexas.edu/">Blackboard</a></p> <p><a href="https://web.archive.org/web/20130921214320/http://canvas.utexas.edu/">Canvas</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/messaging/">Exchange (AEMS) Email</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/helpdesk">Help Desk</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/utdirect">UT Direct</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/eid">UT EID</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/email">UTMail</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/webcentral">Web Central</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/encrypt">Whole Disk Encryption</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/whatweoffer/">All Common Good Services</a></p> </div> </div> <div id="footer"> <div id="footer-main"> <div id="its-footer"> <a href="/web/20130921214320/http://www.utexas.edu/its"><img src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/ITS_Footer_logo-trans.png" alt="Information Technology Services. Infrastructure. Innovation. Integrity." width="182" height="23" id="footer-logo"/></a><img class="hyphen" width="2" height="23" src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/vertical_hyphen.png" alt=""/><a href="https://web.archive.org/web/20130921214320/http://security.utexas.edu/"><img width="153" height="23" src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/iso_logo.png" alt="Information Security Office"/></a><img class="hyphen" width="2" height="23" src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/vertical_hyphen.png" alt=""/><a href="/web/20130921214320/http://www.utexas.edu/cio"><img width="135" height="23" src="/web/20130921214320im_/http://www.utexas.edu/its/graphics/v4/cio_logo.png" alt="Office of The Chief Information Officer"/></a> <p><a href="/web/20130921214320/http://www.utexas.edu/its/about/contact.php">Contact Us</a>  |  <a href="/web/20130921214320/http://www.utexas.edu/its/forms/suggest">Suggest <strong>IT</strong></a>  |  <a href="/web/20130921214320/http://www.utexas.edu/its/about/jobs.php">Jobs</a>  |  <a href="/web/20130921214320/http://www.utexas.edu/its/staff/">ITS Staff Intranet</a>  |   <a href="https://web.archive.org/web/20130921214320/https://techstaff.utexas.edu/">Technical Staff Portal</a></p> <p><a href="/web/20130921214320/http://www.utexas.edu/its/policies/copyright.php">Copyright</a> © 2001-2013 <a href="https://web.archive.org/web/20130921214320/http://www.utexas.edu/its/">Information Technology Services</a>. 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