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Universitaetsmedizin Greifswald: Lob- & Beschwerdemanagement - Ihre Meinung ist uns wichtig!

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Sollten sich in Ihrer Praxis Patienten mit einer Beschwerde, nach Aufenthalt in unserer Klinik, an Sie wenden, dann sprechen Sie bitte das Personal der zutreffenden Klinik persönlich an oder melden Sie uns Ihr Anliegen.<br /><br /> </p> <p class="bodytext">Gerne nehmen wir die Beschwerden und Hinweise entgegen, um Probleme aufzudecken und Verbesserungsmaßnahmen einzuleiten. Durch Ihre Hinweise können klinikinterne Abläufe und unsere Leistungen stetig weiterentwickelt und der Aufenthalt für alle Patienten angenehmer gestaltet werden. Eine vertrauensvolle Zusammenarbeit mit Ihnen ist uns sehr wichtig. Ihre Anliegen werden individuell, vertraulich und klinikintern behandelt.<br /><br /> </p> <p class="bodytext">Wir freuen uns auch über positive Rückmeldungen. </p> <p class="bodytext">&nbsp;</p> <p class="bodytext">Ihr <a href="/index.php?eID=tx_nawsecuredl&amp;u=0&amp;g=0&amp;t=1739877544&amp;hash=5f77a10934031d94a97a21bfd11a7f6b49c2067d&amp;file=fileadmin/user_upload/stabsstelle_strateg_controlling/L_B-Flyer_18092012.pdf" target="_blank" class="download" >Lob- &amp; Beschwerdemanagement</a> </p> <!-- Text: [end] --> <!-- CONTENT ELEMENT, uid:5526/text [end] --> <!-- CONTENT ELEMENT, uid:5525/page_php_content_pi1 [begin] --> <form action="index.php?id=1208" method="post" enctype="multipart/form-data"> <input type="hidden" name="MAX_FILE_SIZE" value="300000000" /> <table cellspacing="0"> <tr> <td> <table cellspacing="0"> <tr> <td class="text"><strong>Um welche Klinik/Station/Abteilung geht es konkret?</strong><br /><br />Klinik/Einrichtung:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="klinik" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text">Station/Abteilung:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="station" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="15" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text"><strong>Datum des Vorfalls</strong>:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="datum" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="15" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text"><strong>Name des Patienten</strong>:<br><br /> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="patient_name" value="" size="32" maxlength="100" /><br> <img src="clear.gif" width="1" height="15" alt="" border="0"><br></td> <td><img src="clear.gif" width="25" height="5" alt="" border="0"></td> <td class="text"><strong>Geburtsdatum des Patienten</strong>:<br><br /> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="patient_gebdatum" value="" size="31" maxlength="100" /><br> <img src="clear.gif" width="1" height="15" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text"><strong>Wünschen Sie von uns eine Rückmeldung</strong>:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="radio" name="feedback" value="ja" /> ja <input type="radio" name="feedback" value="nein" /> nein<br /> <img src="clear.gif" width="1" height="15" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text"><strong>Persönliche Angaben</strong><br />(Damit wir Ihnen ggf. persönlich antworten können, benötigen wir von Ihnen folgende Angaben)<br /><br />Name:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="name" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text">Vorname:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="vorname" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text" colspan=3> PLZ / Ort:<br> <div style="color: red"> </div> </td> </TR> <TR> <td class="text"> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="plz" value="" size="10" /><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> <td><img src="clear.gif" width="2" height="5" alt="" border="0"></td> <td class="text"> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="ort" value="" size="57" maxlength="100" /><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text">Straße:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="strasse" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text">Telefonnummer:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="telefon" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td> <table cellspacing="0"> <tr> <td class="text">Email:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <input type="text" name="email" value="" size="70" maxlength="100" /><br> <img src="clear.gif" width="1" height="15" alt="" border="0"><br></td> </tr> </table> </td> </tr> <tr> <td class="text"><strong>Bitte teilen Sie uns Ihr Anliegen hier mit</strong>:<br> <div style="color: red"></div> <img src="clear.gif" width="1" height="5" alt="" border="0"><br> <textarea name="inhalt" cols="61" rows="10"></textarea><br> <img src="clear.gif" width="1" height="5" alt="" border="0"><br></td> </tr> <tr> <td> <img 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