Désescalade : cours en ligne, formations et tutoriels sur LinkedIn Learning

<!DOCTYPE html> <html lang="fr"> <head> <meta name="pageKey" content="d_learning_search_guest">  <meta name="locale" content="fr_FR"> <meta id="config" data-app-version="2.0.2217" data-call-tree-id="AAYoJp30+yKtiwBq+KVmfg==" data-multiproduct-name="learning-guest-frontend" data-service-name="learning-guest-frontend" data-browser-id="8effc64e-929c-46da-86b1-dfb572ef8dfd" data-enable-page-view-heartbeat-tracking data-page-instance="urn:li:page:learning_search_guest;CDaESxjxS8KxcpkySfrU8w==" data-disable-jsbeacon-pagekey-suffix="false" data-member-id="0"> <link rel="canonical" href="https://fr.linkedin.com/learning/search?keywords=d%C3%A9sescalade">     <link rel="manifest" href="/homepage-guest/manifest.json" crossorigin="use-credentials">  <script> function getDfd() {let yFn,nFn;const p=new Promise(function(y, n){yFn=y;nFn=n;});p.resolve=yFn;p.reject=nFn;return p;} window.lazyloader = getDfd(); window.tracking = getDfd(); window.impressionTracking = getDfd(); window.ingraphTracking = getDfd(); window.appDetection = getDfd(); window.pemTracking = getDfd(); </script>  <link rel="icon" href="https://static.licdn.com/aero-v1/sc/h/444zstxv7s91nepfm5et6ofge"> <title>Désescalade : cours en ligne, formations et tutoriels sur LinkedIn Learning</title> <meta name="robots" content="noarchive, noindex, max-image-preview:large"> <meta name="description" content="Développez vos compétences en créativité, technologie et business pour atteindre vos objectifs professionnels ou personnels. Inscrivez-vous aujourd’hui pour accéder à des milliers de cours."> <meta property="og:site_name" content="LinkedIn"> <meta name="twitter:site" content="@LI_Learning"> <meta name="twitter:card" content="summary"> <meta name="litmsProfileName" content="learning-guest-frontend"> <meta property="og:title" content="Désescalade : cours en ligne, formations et tutoriels sur LinkedIn Learning"> <meta name="twitter:title" content="Désescalade : cours en ligne, formations et tutoriels sur LinkedIn Learning"> <meta property="og:description" content="Développez vos compétences en créativité, technologie et business pour atteindre vos objectifs professionnels ou personnels. Inscrivez-vous aujourd’hui pour accéder à des milliers de cours."> <meta name="twitter:description" content="Développez vos compétences en créativité, technologie et business pour atteindre vos objectifs professionnels ou personnels. Inscrivez-vous aujourd’hui pour accéder à des milliers de cours."> <meta property="og:image" content="https://static.licdn.com/aero-v1/sc/h/50i85klb0hydcf45ieglfsw4w"> <meta property="og:image:alt" content="Femme regardant les icônes de cours LinkedIn Learning"> <meta name="twitter:image" content="https://static.licdn.com/aero-v1/sc/h/50i85klb0hydcf45ieglfsw4w"> <meta name="twitter:image:alt" content="Femme regardant les icônes de cours LinkedIn Learning"> <meta property="og:url" content="https://fr.linkedin.com/learning/search?keywords=d%C3%A9sescalade"> <meta property="og:type" content="website"> <meta name="clientSideIngraphs" content="1" data-gauge-metric-endpoint="/learning-guest/api/ingraphs/gauge" data-counter-metric-endpoint="/learning-guest/api/ingraphs/counter"> <link rel="stylesheet" href="https://static.licdn.com/aero-v1/sc/h/cfwdyxk0l4pq8uzcvlr5zde7h">  </head> <body dir="ltr">  <div class="base-serp-page"> <a href="#main-content" class="skip-link btn-md btn-primary absolute z-11 -top-[100vh] focus:top-0"> Passer au contenu principal </a> <header class="base-serp-page__header global-alert-offset sticky-header"> <nav class="nav pt-1.5 pb-2 flex items-center justify-between relative flex-nowrap babymamabear:py-1.5 nav--minified-mobile " aria-label="Principal"> <a href="https://fr.linkedin.com/learning/?trk=learning-serp_nav-header-logo" class="nav__logo-link link-no-visited-state z-1 mr-auto min-h-[52px] flex items-center babybear:z-0 hover:no-underline focus:no-underline active:no-underline babymamabear:mr-3" data-tracking-control-name="learning-serp_nav-header-logo" data-tracking-will-navigate> <div class="learning-logo"> <icon class="learning-logo__inbug onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4zqr0f9jf98vi2nkijyc3bex2"></icon> <span class="learning-logo__text" aria-hidden="true">Learning</span> <span class="sr-only">LinkedIn Learning</span> </div> </a> <section class="search-bar relative flex flex-grow h-[40px] bg-cool-gray-20 min-w-0 max-w-full mx-4 rounded-sm babymamabear:mx-0 babymamabear:mb-1.5 babymamabear:bg-color-transparent babymamabear:w-full babymamabear:flex babymamabear:flex-wrap search-bar--minified-mobile" data-current-search-type="LEARNING"> <button class="search-bar__placeholder papabear:hidden text-input w-full mt-1.5 !pl-[14px] border-1 border-solid border-color-border-faint rounded-[2px] h-[40px] max-h-[40px] flex items-center overflow-hidden cursor-text" data-tracking-control-name="learning-serp_search-switcher-opener"> <icon class="text-color-icon w-3 h-3 mr-1" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/397vrsk6op88l4981ji1xe1qt"></icon> <div class="search-bar__full-placeholder font-sans text-md text-color-text max-w-[calc(100%-40px)] text-left whitespace-nowrap overflow-hidden text-ellipsis">  Désescalade  </div> <span class="sr-only">Étendre la recherche</span> </button> <div class="switcher-tabs__trigger-and-tabs babymamabear:flex"> <button aria-expanded="false" class="switcher-tabs__placeholder flex !h-full !py-0 !pl-2 !pr-1.5 border-r-1 border-solid border-r-color-border-faint babymamabear:hidden tab-md papabear:tab-vertical papabear:justify-start cursor-pointer" data-tracking-control-name="learning-serp_switcher-tabs-placeholder" aria-describedby="switcher-description"> <span class="switcher-tabs__placeholder-text m-auto"></span> <icon class="switcher-tabs__caret-down-filled onload pointer-events-none block my-auto min-h-[24px] min-w-[24px] h-[24px] babymamabear:hidden" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7asbl4deqijhoy3z2ivveispv"></icon> </button> <div id="switcher-description" class="hidden">Ce bouton affiche le type de recherche actuellement sélectionné. Il permet de détailler la liste des options de recherche, qui modifieront les termes saisis pour correspondre à la sélection actuelle.</div>  <div class="switcher-tabs hidden z-[1] w-auto min-w-[160px] mb-1.5 py-1 absolute top-[48px] left-0 border-solid border-1 border-color-border-faint papabear:container-raised babymamabear:static babymamabear:w-[100vw] babymamabear:h-[48px] babymamabear:p-0 overflow-y-hidden overflow-x-auto md:overflow-x-hidden"> <ul class="switcher-tabs__list flex flex-1 items-stretch papabear:flex-col" role="tablist"> <li class="switcher-tabs__tab h-[44px] babymamabear:basis-1/2" role="presentation"> <button aria-controls="jobs-search-panel" aria-selected="false" class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical papabear:justify-start cursor-pointer " data-switcher-type="JOBS" data-tracking-control-name="learning-serp_switcher-tabs-jobs-search-switcher" id="job-switcher-tab" role="tab"> Emplois </button> </li> <li class="switcher-tabs__tab h-[44px] babymamabear:basis-1/2" role="presentation"> <button aria-controls="people-search-panel" aria-selected="false" class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical papabear:justify-start cursor-pointer " data-switcher-type="PEOPLE" data-tracking-control-name="learning-serp_switcher-tabs-people-search-switcher" id="people-switcher-tab" role="tab"> Personnes </button> </li> <li class="switcher-tabs__tab h-[44px] babymamabear:basis-1/2" role="presentation"> <button aria-controls="learning-search-panel" aria-selected="true" class="switcher-tabs__button w-full h-full tab-md papabear:tab-vertical papabear:justify-start cursor-pointer tab-selected" data-switcher-type="LEARNING" data-tracking-control-name="learning-serp_switcher-tabs-learning-search-switcher" id="learning-switcher-tab" role="tab"> LinkedIn Learning </button> </li> </ul> <button aria-label="Fermer" class="switcher-tabs__cancel-btn papabear:hidden block w-6 h-6 m-auto text-color-text-low-emphasis" data-tracking-control-name="learning-serp_switcher-tabs-cancel-search-switcher" type="button"> <icon class="switcher-tabs__cancel-icon block w-3 h-3 m-auto onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </div> </div> <section class="base-search-bar w-full h-full" data-searchbar-type="PEOPLE" aria-labelledby="people-switcher-tab" id="people-search-panel" role="tabpanel"> <form class="base-search-bar__form w-full flex babymamabear:mx-mobile-container-padding babymamabear:flex-col" role="search" action="/pub/dir" data-tracking-control-name="learning-serp_people-search-bar_base-search-bar-form"> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="Prénom " autocomplete="on" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-serp_people-search-bar_first-name_dismissable-input" maxlength="500" name="firstName" placeholder="Prénom " type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-serp_people-search-bar_first-name_dismissable-input-clear" type="button"> <label class="sr-only">Effacer le texte</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="Nom " autocomplete="on" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-serp_people-search-bar_last-name_dismissable-input" maxlength="500" name="lastName" placeholder="Nom " type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-serp_people-search-bar_last-name_dismissable-input-clear" type="button"> <label class="sr-only">Effacer le texte</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input name="trk" value="learning-serp_people-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babymamabear:invisible babymamabear:ml-[-9999px] babymamabear:w-[1px] babymamabear:h-[1px]" aria-label="Rechercher" data-tracking-control-name="learning-serp_people-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="JOBS" aria-labelledby="job-switcher-tab" id="jobs-search-panel" role="tabpanel"> <form class="base-search-bar__form w-full flex babymamabear:mx-mobile-container-padding babymamabear:flex-col" role="search" action="/jobs/search" data-tracking-control-name="learning-serp_jobs-search-bar_base-search-bar-form"> <code id="i18n_aria_live_text_no-suggestions" style="display: none"></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input keywords-typeahead-input text-input"> <input aria-autocomplete="list" aria-controls="job-search-bar-keywords-typeahead-list" aria-haspopup="listbox" aria-label="Rechercher des emplois ou des entreprises" autocomplete="off" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-serp_dismissable-input" id="job-search-bar-keywords" maxlength="500" name="keywords" placeholder="Rechercher des emplois ou des entreprises" role="combobox" value="Désescalade" type="search">  <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full babybear:bottom-0 babybear:overflow-y-auto"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-new-hover hover:border-y-2 hover:border-solid hover:border-color-container-primary" role="option"> <span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span> </li> </template> <ul class="typeahead-input__dropdown-list w-full" id="job-search-bar-keywords-typeahead-list" role="listbox"></ul> </div>  <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-serp_dismissable-input-clear" type="button"> <label class="sr-only">Effacer le texte</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section>  <code id="i18n_aria_live_text_no-suggestions" style="display: none"></code> <code id="i18n_aria_live_text_one-suggestion" style="display: none"></code> <code id="i18n_aria_live_text_multiple-suggestions" style="display: none"></code> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 typeahead-input location-typeahead-input"> <input aria-autocomplete="list" aria-controls="job-search-bar-location-typeahead-list" aria-haspopup="listbox" aria-label="Lieu" autocomplete="off" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-serp_dismissable-input" id="job-search-bar-location" maxlength="500" name="location" placeholder="Lieu" role="combobox" value="Singapour" type="search">  <div class="typeahead-input__dropdown container-lined absolute top-[calc(100%+3px)] left-0 w-full rounded-b-md rounded-t-none z-[10] overflow-hidden max-w-none babybear:min-w-full babybear:bottom-0 babybear:overflow-y-auto"> <template class="typeahead-item-template"> <li class="typeahead-input__dropdown-item py-1.5 px-2 hover:cursor-pointer hover:bg-color-surface-new-hover hover:border-y-2 hover:border-solid hover:border-color-container-primary" role="option"> <span class="typeahead-input__dropdown-text font-sans text-sm font-bold text-color-text"></span> </li> </template> <ul class="typeahead-input__dropdown-list w-full" id="job-search-bar-location-typeahead-list" role="listbox"></ul> </div>  <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-serp_dismissable-input-clear" type="button"> <label class="sr-only">Effacer le texte</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input name="geoId" value="111422291" type="hidden"> <input name="trk" value="learning-serp_jobs-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babymamabear:invisible babymamabear:ml-[-9999px] babymamabear:w-[1px] babymamabear:h-[1px]" aria-label="Rechercher" data-tracking-control-name="learning-serp_jobs-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section> <section class="base-search-bar w-full h-full" data-searchbar-type="LEARNING" aria-labelledby="learning-switcher-tab" id="learning-search-panel" role="tabpanel"> <form class="base-search-bar__form w-full flex babymamabear:mx-mobile-container-padding babymamabear:flex-col" role="search" action="/learning/search" data-tracking-control-name="learning-serp_learning-search-bar_base-search-bar-form"> <section class="dismissable-input text-input !pr-3 bg-color-transparent flex items-center h-[40px] min-w-0 relative babybear:w-full babybear:mb-1 search-input"> <input aria-label="Chercher des compétences, sujets ou logiciels" autocomplete="on" class="dismissable-input__input font-sans text-md text-color-text bg-color-transparent flex items-center flex-1 focus:outline-none placeholder:text-color-text-secondary" data-tracking-control-name="learning-serp_learning-search-bar_keywords_dismissable-input" maxlength="500" name="keywords" placeholder="Chercher des compétences, sujets ou logiciels" value="Désescalade" type="search"> <button class="dismissable-input__button text-color-text h-[40px] min-w-[24px] w-[24px] -mr-2 opacity-0 transition-opacity duration-[0.1s] disabled:invisible focus:opacity-100" data-tracking-control-name="learning-serp_learning-search-bar_keywords_dismissable-input-clear" type="button"> <label class="sr-only">Effacer le texte</label> <icon class="dismissable-input__button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cs55jggk4p3uqh9ozxdmpvjg7"></icon> </button> </section> <input class="nav__search-uoo" name="upsellOrderOrigin" type="hidden"> <input name="trk" value="learning-serp_learning-search-bar_search-submit" type="hidden"> <button class="base-search-bar__submit-btn block basis-[40px] flex-shrink-0 cursor-pointer babymamabear:invisible babymamabear:ml-[-9999px] babymamabear:w-[1px] babymamabear:h-[1px]" aria-label="Rechercher" data-tracking-control-name="learning-serp_learning-search-bar_base-search-bar-search-submit" type="submit"> <icon class="base-search-bar__search-icon onload mx-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cb5bsr4tsn2r4sjg9e3ls4tjl"></icon> </button> </form> </section>  <div aria-live="polite" class="search-bar__live-text sr-only" role="status"></div> </section>  <div class="nav__cta-container order-3 flex gap-x-1 justify-end min-w-[100px] flex-nowrap flex-shrink-0 babybear:flex-wrap flex-2 babymamabear:min-w-[50px] "> <a class="nav__button-tertiary btn-md btn-tertiary" href="http://fr.linkedin.com/learning/subscription/products?destRedirectURL=https%3A%2F%2Ffr%2Elinkedin%2Ecom%2Flearning%2Fsearch%3Fkeywords%3Dd%25C3%25A9sescalade&trk=learning-serp_nav-header-join&upsellTrk=lil_upsell_nav_subscription" data-tracking-control-name="lil_upsell_nav_subscription" data-tracking-impression-name="lil_upsell_nav_subscription" data-test-live-nav-primary-cta data-tracking-will-navigate> Démarrer mon essai gratuit </a> <a class="nav__button-secondary btn-md btn-secondary-emphasis" href="https://www.linkedin.com/learning-login/?redirect=https%3A%2F%2Ffr%2Elinkedin%2Ecom%2Flearning%2Fsearch%3Fkeywords%3Dd%C3%A9sescalade%26trk%3Dlearning-course_pill-list&fromSignIn=true&trk=learning-serp_nav-header-signin" data-tracking-control-name="learning-serp_nav-header-signin" data-tracking-will-navigate> S’identifier </a> <a aria-label="S’identifier" class="nav__link-person papabear:hidden mamabear:hidden" data-tracking-control-name="learning-serp_nav-header-signin" data-tracking-will-navigate href="https://www.linkedin.com/learning-login/?redirect=https%3A%2F%2Ffr%2Elinkedin%2Ecom%2Flearning%2Fsearch%3Fkeywords%3Dd%C3%A9sescalade%26trk%3Dlearning-course_pill-list&fromSignIn=true&trk=learning-serp_nav-header-signin"> <img class="inline-block relative rounded-[50%] w-4 h-4 bg-color-entity-ghost-background" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> </a> </div>   </nav> </header> <section class="base-serp-page__filters-bar"> <div class="base-serp-page__filters"> <div class="search-filters">  <div class="filters filters--desktop"> <form class="filters__form" id="learning-filters" action="https://fr.linkedin.com/learning/search" data-tracking-control-name="learning-serp_filters"> <input name="keywords" value="Désescalade" type="hidden"> <input name="trk" value="learning-course_pill-list" type="hidden"> <input name="didUpdateFilters" value="true" type="hidden"> <ul class="filters__list"> <li class="filter"> <div class="dropdown-to-modal filter__dropdown-to-modal"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="filter-button pill flex items-center !min-h-0 filter-button--selected pill-checked filter__dropdown-to-modal-trigger" aria-label="Filtre Filtrer par. Le filtre Pertinence est déjà appliqué. En cliquant sur ce bouton, toutes les options de filtres Filtrer par apparaîtront." data-tracking-control-name="learning-serp_sortBy" aria-expanded="false" type="button"> Pertinence <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7asbl4deqijhoy3z2ivveispv" class="filter-button__icon h-3 w-2"></icon> </button> <div class="collapsible-dropdown__list hidden container-raised absolute w-auto overflow-y-auto flex-col items-stretch z-1 bottom-auto top-[100%]" tabindex="-1">  <div class="filter-values-container"> <div class="filter-values-container__filter-values" aria-label="Options de filtre Filtrer par" role="group"> <div class="filter-values-container__filter-value"> <input id="sortBy-0" form="learning-filters" name="sortBy" checked value="RELEVANCE" type="radio"> <label for="sortBy-0"> Pertinence </label> </div> <div class="filter-values-container__filter-value"> <input id="sortBy-1" form="learning-filters" name="sortBy" value="POPULARITY" type="radio"> <label for="sortBy-1"> Nombre de vues </label> </div> <div class="filter-values-container__filter-value"> <input id="sortBy-2" form="learning-filters" name="sortBy" value="RECENCY" type="radio"> <label for="sortBy-2"> Les plus récents </label> </div> </div> </div> <button class="filter__submit-button" form="learning-filters" data-tracking-control-name="learning-serp_sortBy" type="submit"> Terminé </button> </div>  </div> </div> </li> <li class="filter"> <div class="dropdown-to-modal filter__dropdown-to-modal"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="filter-button pill flex items-center !min-h-0 filter__dropdown-to-modal-trigger" aria-label="Filtre Niveau. En cliquant sur ce bouton, toutes les options de filtres Niveau apparaîtront." data-tracking-control-name="learning-serp_filters_difficultyLevel" aria-expanded="false" type="button"> Niveau  <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7asbl4deqijhoy3z2ivveispv" class="filter-button__icon h-3 w-2"></icon> </button> <div class="collapsible-dropdown__list hidden container-raised absolute w-auto overflow-y-auto flex-col items-stretch z-1 bottom-auto top-[100%]" tabindex="-1">  <div class="filter-values-container"> <div class="filter-values-container__filter-values" aria-label="Options de filtre Niveau" role="group"> <div class="filter-values-container__filter-value"> <input id="difficultyLevel-0" form="learning-filters" name="difficultyLevel" value="BEGINNER" type="radio"> <label for="difficultyLevel-0"> Débutant (6) </label> </div> <div class="filter-values-container__filter-value"> <input id="difficultyLevel-1" form="learning-filters" name="difficultyLevel" value="INTERMEDIATE" type="radio"> <label for="difficultyLevel-1"> Intermédiaire (6) </label> </div> </div> </div> <button class="filter__submit-button" form="learning-filters" data-tracking-control-name="learning-serp_filters_difficultyLevel" type="submit"> Terminé </button> </div>  </div> </div> </li> <li class="filter"> <div class="dropdown-to-modal filter__dropdown-to-modal"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="filter-button pill flex items-center !min-h-0 filter__dropdown-to-modal-trigger" aria-label="Filtre Type. En cliquant sur ce bouton, toutes les options de filtres Type apparaîtront." data-tracking-control-name="learning-serp_filters_entityType" aria-expanded="false" type="button"> Type  <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7asbl4deqijhoy3z2ivveispv" class="filter-button__icon h-3 w-2"></icon> </button> <div class="collapsible-dropdown__list hidden container-raised absolute w-auto overflow-y-auto flex-col items-stretch z-1 bottom-auto top-[100%]" tabindex="-1">  <div class="filter-values-container"> <div class="filter-values-container__filter-values" aria-label="Options de filtre Type" role="group"> <div class="filter-values-container__filter-value"> <input id="entityType-0" form="learning-filters" name="entityType" value="COURSE" type="radio"> <label for="entityType-0"> Cours (1) </label> </div> <div class="filter-values-container__filter-value"> <input id="entityType-1" form="learning-filters" name="entityType" value="VIDEO" type="radio"> <label for="entityType-1"> Vidéo (5) </label> </div> </div> </div> <button class="filter__submit-button" form="learning-filters" data-tracking-control-name="learning-serp_filters_entityType" type="submit"> Terminé </button> </div>  </div> </div> </li> <li class="filter"> <div class="dropdown-to-modal filter__dropdown-to-modal"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="filter-button pill flex items-center !min-h-0 filter__dropdown-to-modal-trigger" aria-label="Filtre Durée totale. En cliquant sur ce bouton, toutes les options de filtres Durée totale apparaîtront." data-tracking-control-name="learning-serp_filters_durationV2" aria-expanded="false" type="button"> Durée totale  <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/7asbl4deqijhoy3z2ivveispv" class="filter-button__icon h-3 w-2"></icon> </button> <div class="collapsible-dropdown__list hidden container-raised absolute w-auto overflow-y-auto flex-col items-stretch z-1 bottom-auto top-[100%]" tabindex="-1">  <div class="filter-values-container"> <div class="filter-values-container__filter-values" aria-label="Options de filtre Durée totale" role="group"> <div class="filter-values-container__filter-value"> <input id="durationV2-0" form="learning-filters" name="durationV2" value="BETWEEN_0_TO_10_MIN" type="radio"> <label for="durationV2-0"> < 10 min. (5) </label> </div> <div class="filter-values-container__filter-value"> <input id="durationV2-1" form="learning-filters" name="durationV2" value="BETWEEN_30_TO_60_MIN" type="radio"> <label for="durationV2-1"> 30 - 60 min. (1) </label> </div> </div> </div> <button class="filter__submit-button" form="learning-filters" data-tracking-control-name="learning-serp_filters_durationV2" type="submit"> Terminé </button> </div>  </div> </div> </li>  </ul> </form>  </div> </div> </div> </section> <div class="enterprise-nav"> <div class="enterprise-nav__content-wrapper"> <p id="enterprise-nav-solutions" class="enterprise-nav__content" tabindex="-1"> Solutions pour : </p> <a href="https://learning.linkedin.com/fr-fr/for-entire-companies?src=li-learning-nav&trk=learning-serp_enterprise-nav" aria-labelledby="enterprise-nav-solutions business-nav-business" class="enterprise-nav__content" data-tracking-control-name="learning-serp_enterprise-nav" data-tracking-will-navigate="true" id="business-nav-business">Entreprise</a> <a href="https://learning.linkedin.com/fr-fr/for-higher-education?src=li-learning-nav&trk=learning-serp_enterprise-nav" aria-labelledby="enterprise-nav-solutions business-nav-education" class="enterprise-nav__content" data-tracking-control-name="learning-serp_enterprise-nav" data-tracking-will-navigate="true" id="business-nav-education">Enseignement supérieur</a> <a href="https://learning.linkedin.com/fr-fr/for-governments?src=li-learning-nav&trk=learning-serp_enterprise-nav" aria-labelledby="enterprise-nav-solutions business-nav-government" class="enterprise-nav__content" data-tracking-control-name="learning-serp_enterprise-nav" data-tracking-will-navigate="true" id="business-nav-government">Administration publique</a> <a href="/learning/subscription/teams?veh=lil_upx&src=li-learning-nav&trk=learning-serp_enterprise-nav" aria-labelledby="enterprise-nav-solutions business-nav-buy" class="enterprise-nav__content" data-test-live-enterprise-upsell="true" data-tracking-control-name="learning-serp_enterprise-nav" data-tracking-will-navigate="true" data-tracking-impression-name="lil_upsell_learning-serp_enterprise-nav_teambuy" id="business-nav-buy">Acheter pour mon équipe</a> </div> </div> <div class="base-serp-page__content"> <main id="main-content" class="serp-page__results" role="main">  <section class="serp-page__results-list"> <div class="search-results-header serp-page__results-heading"> <h1 class="search-results-header__heading"> <span class="search-results-header__count">6</span>résultats pour “Désescalade”  </h1>  </div> <ul class="results-list"> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://fr.linkedin.com/learning/desamorcer-un-conflit-avec-un-client/commencer-arreter-continuer?trk=learning-serp_learning-search-card_search-card" data-tracking-control-name="learning-serp_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Commencer-arrêter-continuer </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Commencer-arrêter-continuer" data-delayed-url="https://media.licdn.com/dms/image/v2/D560DAQHH_Ep9YkuRoA/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1708441890016?e=2147483647&v=beta&t=AJ-j7MDRo256TaKW-f59KPm1HUHkk57N0LOYzoI5gxk"> <div class="search-entity-media__duration"> 1 m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Commencer-arrêter-continuer </h3> <h4 class="base-search-card__subtitle"> De : Désamorcer un conflit avec un client </h4> <p class="base-search-card__identifier"> Vidéo </p>  </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://fr.linkedin.com/learning/desamorcer-un-conflit-avec-un-client/resoudre-le-probleme-du-client?trk=learning-serp_learning-search-card_search-card" data-tracking-control-name="learning-serp_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Résoudre le problème du client </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Résoudre le problème du client" data-delayed-url="https://media.licdn.com/dms/image/v2/D560DAQHH_Ep9YkuRoA/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1708441890016?e=2147483647&v=beta&t=AJ-j7MDRo256TaKW-f59KPm1HUHkk57N0LOYzoI5gxk"> <div class="search-entity-media__duration"> 1 m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Résoudre le problème du client </h3> <h4 class="base-search-card__subtitle"> De : Désamorcer un conflit avec un client </h4> <p class="base-search-card__identifier"> Vidéo </p>  </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://fr.linkedin.com/learning/desamorcer-un-conflit-avec-un-client/reagir-quand-un-client-crie-ou-jure?trk=learning-serp_learning-search-card_search-card" data-tracking-control-name="learning-serp_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Réagir quand un client crie ou jure </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Réagir quand un client crie ou jure" data-delayed-url="https://media.licdn.com/dms/image/v2/D560DAQHH_Ep9YkuRoA/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1708441890016?e=2147483647&v=beta&t=AJ-j7MDRo256TaKW-f59KPm1HUHkk57N0LOYzoI5gxk"> <div class="search-entity-media__duration"> 2 m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Réagir quand un client crie ou jure </h3> <h4 class="base-search-card__subtitle"> De : Désamorcer un conflit avec un client </h4> <p class="base-search-card__identifier"> Vidéo </p>  </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://fr.linkedin.com/learning/desamorcer-un-conflit-avec-un-client/parler-sur-un-ton-de-regret-mais-sans-detour?trk=learning-serp_learning-search-card_search-card" data-tracking-control-name="learning-serp_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Parler sur un ton de regret, mais sans détour </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Parler sur un ton de regret, mais sans détour" data-delayed-url="https://media.licdn.com/dms/image/v2/D560DAQHH_Ep9YkuRoA/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1708441890016?e=2147483647&v=beta&t=AJ-j7MDRo256TaKW-f59KPm1HUHkk57N0LOYzoI5gxk"> <div class="search-entity-media__duration"> 2 m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Parler sur un ton de regret, mais sans détour </h3> <h4 class="base-search-card__subtitle"> De : Désamorcer un conflit avec un client </h4> <p class="base-search-card__identifier"> Vidéo </p>  </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://fr.linkedin.com/learning/desamorcer-un-conflit-avec-un-client/adopter-un-grand-principe-ne-pas-pousser?trk=learning-serp_learning-search-card_search-card" data-tracking-control-name="learning-serp_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Adopter un grand principe : ne pas pousser </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Adopter un grand principe : ne pas pousser" data-delayed-url="https://media.licdn.com/dms/image/v2/D560DAQHH_Ep9YkuRoA/learning-public-crop_675_1200/learning-public-crop_675_1200/0/1708441890016?e=2147483647&v=beta&t=AJ-j7MDRo256TaKW-f59KPm1HUHkk57N0LOYzoI5gxk"> <div class="search-entity-media__duration"> 4 m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Adopter un grand principe : ne pas pousser </h3> <h4 class="base-search-card__subtitle"> De : Désamorcer un conflit avec un client </h4> <p class="base-search-card__identifier"> Vidéo </p>  </div>  </div> </li> <li class="results-list__item"> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-search-card base-search-card--link"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://fr.linkedin.com/learning/desamorcer-un-conflit-avec-un-client?trk=learning-serp_learning-search-card_search-card" data-tracking-control-name="learning-serp_learning-search-card_search-card" data-tracking-will-navigate> <span class="sr-only"> Désamorcer un conflit avec un client </span> </a> <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Désamorcer un conflit avec un client" data-delayed-url="https://media.licdn.com/dms/image/v2/D560DAQHH_Ep9YkuRoA/learning-public-crop_288_512/learning-public-crop_288_512/0/1708441890016?e=2147483647&v=beta&t=6OiY0TG-WyBjIl4EUiCwvmNAa_85OI7SxKBY8M-JX2w"> <div class="search-entity-media__duration"> 48 m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Désamorcer un conflit avec un client </h3> <h4 class="base-search-card__subtitle"> Par : Myra Golden </h4> <p class="base-search-card__identifier"> Cours </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">2 269 vues</span> <span class="base-search-card__metadata-item">Publié le 21 févr. 2024</span> </div> </div>  </div> </li> </ul>  </section> </main> <aside class="serp-page__aside"> <section class="aside-section-container mb-4 aside-topics"> <h2 class="aside-section-container__title section-title"> Explorer les sujets </h2>  <div class="aside-section-container__content break-words"> <ul class="aside-topics__pill-list"> <li class="aside-topics__pill-list-item"> <a href="https://fr.linkedin.com/learning/topics/competences-de-service-client?trk=learning-serp_aside-topics" data-tracking-control-name="learning-serp_aside-topics" data-tracking-will-navigate class="pill pill--allow-multiline flex w-fit mr-[6px] mb-1 hover:no-underline aside-topics__pill"> Compétences de service client </a> </li> <li class="aside-topics__pill-list-item"> <a href="https://fr.linkedin.com/learning/topics/leadership-et-management-16112728?trk=learning-serp_aside-topics" data-tracking-control-name="learning-serp_aside-topics" data-tracking-will-navigate class="pill pill--allow-multiline flex w-fit mr-[6px] mb-1 hover:no-underline aside-topics__pill"> Leadership et management </a> </li> <li class="aside-topics__pill-list-item"> <a href="https://fr.linkedin.com/learning/topics/service-clients-16113696?trk=learning-serp_aside-topics" data-tracking-control-name="learning-serp_aside-topics" data-tracking-will-navigate class="pill pill--allow-multiline flex w-fit mr-[6px] mb-1 hover:no-underline aside-topics__pill"> Service client </a> </li> </ul> </div> </section> <div class="buy-for-your-team-cta"> <p class="buy-for-your-team-cta__text">Achetez LinkedIn Learning pour votre entreprise, établissement d’enseignement ou administration</p> <a class="buy-for-your-team-cta__link" href="/learning/subscription/teams?veh=lil_upx&src=li-lil-upsell&trk=learning-serp_buy-for-your-team-cta" data-tracking-control-name="learning-serp_buy-for-your-team-cta" data-tracking-impression-name="lil_upsell_learning-serp_buy-for-your-team-cta_teambuy" data-test-live-buy-for-your-team-upsell data-tracking-will-navigate> Acheter pour mon équipe </a> </div> </aside> </div> <section class="tw-linkster bg-cool-gray-20 browse-map" data-impression-id="learning-serp_linkster" data-js-module-id="linkster"> <div class="max-w-screen-content-max-w w-full flex justify-between my-0 mx-auto mamabear:px-3 babybear:px-2 babybear:flex-col"> <div class="flex-1 w-1/2 pt-2 pr-4 pb-4 pl-0 babybear:pb-2 babybear:w-full babybear:border-b-1 babybear:border-solid babybear:border-color-border-low-emphasis babybear:last:border-b-0"> <h3 class="text-md font-bold text-color-text leading-open"> Parcourez la catégorie business </h3> <ul class="my-1"> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/strategie-et-analyse-metier?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Analyse et stratégie d'affaires </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/leadership-et-developpement-professionnel?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Compétences professionnelles </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/diversite-equite-et-inclusion-dei?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Diversité, équité, et inclusion (DEI&B) </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/developpement-de-carriere-16111848?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Développement de carrière </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/enseignement-et-pedagogie-16116198?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Enseignement et pédagogie </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/finance-et-comptabilite?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Finance et comptabilité </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/gestion-de-projet-16112729?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Gestion de projet </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/leadership-et-management-16112728?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Leadership et management </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/marketing-3?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Marketing </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/outils-et-logiciels-bureautiques?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Outils et logiciels bureautiques </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/petites-entreprises-et-entrepreneuriat?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Petites entreprises et entrepreneuriat </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/ressources-humaines-16117026?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Ressources humaines </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/service-clients-16113696?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Service client </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/ventes-16114566?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Ventes </a> </li> </ul> <a class="link 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href="https://fr.linkedin.com/learning/topics/motion-graphics-et-effet-speciaux-vfx?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Motion graphics et effet spéciaux (VFX) </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/retouche-d-images-photographie-2?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Retouche d'images & Photographie </a> </li> <li class="tw-link-column-item"> <a class="link tw-linkster-link" href="https://fr.linkedin.com/learning/topics/video-audio-2?trk=learning-serp_browsemap_link" data-js-module-id="link-column-link" data-tracking-control-name="learning-serp_browsemap_link" data-tracking-will-navigate> Vidéo </a> </li> <li class="tw-link-column-item"> <a class="link 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role="presentation">  <button aria-label="Français (Français) sélectionné" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link--selected" data-tracking-control-name="language-selector-fr_FR" data-locale="fr_FR" role="menuitem" lang="fr_FR"> <strong>Français (Français)</strong> </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="हिंदी (Hindi)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-hi_IN" data-locale="hi_IN" role="menuitem" lang="hi_IN"> हिंदी (Hindi) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Magyar (Hongrois)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-hu_HU" data-locale="hu_HU" role="menuitem" lang="hu_HU"> Magyar (Hongrois) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Bahasa Indonesia (Indonésien)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-in_ID" data-locale="in_ID" role="menuitem" lang="in_ID"> Bahasa Indonesia (Indonésien) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Italiano (Italien)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-it_IT" data-locale="it_IT" role="menuitem" lang="it_IT"> Italiano (Italien) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="עברית (Hébreu)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-iw_IL" data-locale="iw_IL" role="menuitem" lang="iw_IL"> עברית (Hébreu) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="日本語 (Japonais)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-ja_JP" data-locale="ja_JP" role="menuitem" lang="ja_JP"> 日本語 (Japonais) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="한국어 (Coréen)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-ko_KR" data-locale="ko_KR" role="menuitem" lang="ko_KR"> 한국어 (Coréen) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="मराठी (Marathi)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-mr_IN" data-locale="mr_IN" role="menuitem" lang="mr_IN"> मराठी (Marathi) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Bahasa Malaysia (Malaisien)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-ms_MY" data-locale="ms_MY" role="menuitem" lang="ms_MY"> Bahasa Malaysia (Malaisien) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Nederlands (Néerlandais)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-nl_NL" data-locale="nl_NL" role="menuitem" lang="nl_NL"> Nederlands (Néerlandais) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Norsk (Norvégien)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-no_NO" data-locale="no_NO" role="menuitem" lang="no_NO"> Norsk (Norvégien) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="ਪੰਜਾਬੀ (Penjabi)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-pa_IN" data-locale="pa_IN" role="menuitem" lang="pa_IN"> ਪੰਜਾਬੀ (Penjabi) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Polski (Polonais)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-pl_PL" data-locale="pl_PL" role="menuitem" lang="pl_PL"> Polski (Polonais) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Português (Portugais)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-pt_BR" data-locale="pt_BR" role="menuitem" lang="pt_BR"> Português (Portugais) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Română (Roumain)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-ro_RO" data-locale="ro_RO" role="menuitem" lang="ro_RO"> Română (Roumain) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Русский (Russe)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-ru_RU" data-locale="ru_RU" role="menuitem" lang="ru_RU"> Русский (Russe) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Svenska (Suédois)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-sv_SE" data-locale="sv_SE" role="menuitem" lang="sv_SE"> Svenska (Suédois) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="తెలుగు (Télougou)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-te_IN" data-locale="te_IN" role="menuitem" lang="te_IN"> తెలుగు (Télougou) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="ภาษาไทย (Thaï)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark 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data-tracking-control-name="language-selector-tr_TR" data-locale="tr_TR" role="menuitem" lang="tr_TR"> Türkçe (Turc) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Українська (Ukrainien)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-uk_UA" data-locale="uk_UA" role="menuitem" lang="uk_UA"> Українська (Ukrainien) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Tiạng Viạt (Vietnamien)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-vi_VN" data-locale="vi_VN" role="menuitem" lang="vi_VN"> Tiạng Viạt (Vietnamien) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="简体中文 (Chinois simplifié)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-zh_CN" data-locale="zh_CN" role="menuitem" lang="zh_CN"> 简体中文 (Chinois simplifié) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="正體中文 (Chinois traditionnel)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-zh_TW" data-locale="zh_TW" role="menuitem" lang="zh_TW"> 正體中文 (Chinois traditionnel) 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