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LRQA 품질경영시스템이 비즈니스 성공을 이끄는 방법 | LRQA

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&#xD45C;&#xC900;&#xC5D0;&#xC11C; &#xC804;&#xB7B5;&#xC73C;&#xB85C;: &#xBE44;&#xC988;&#xB2C8;&#xC2A4; &#xC131;&#xACFC;&#xB97C; &#xB192;&#xC774;&#xB294; &#xD488;&#xC9C8;&#xC758; &#xC9C4;&#xD654; </h1> </div> </div> </section> <section class="grid stickyContentArea" > </section> <article class="twoColumn canvas "> <aside class="grid oneThird" > <div class="textBlock col-12 spacingSmall canvas canvasNavy" id="Global&#x2B;-&#x2B;Newsletter&#x2B;sign&#x2B;up"> <div class="wysiwyg" > <h3><img style="display: block; margin-left: auto; margin-right: auto;" src="/globalassets/icons/png-icons/LRQA-EiQ-Icon-Advisory-Newsletter.png?epslanguage=en" alt="" width="85" height="57" /></h3> <h3 style="text-align: center;">LRQA 뉴스레터 구독</h3> <p style="text-align: center;">귀사의 비즈니스에 중요한 최신 뉴스와 인사이트를 한발 앞서 받아보세요.</p> <p style="text-align: center;"><a href="/ko-kr/sign-up-newsletters/" title="구독" class="cta">구독하기</a></p> </div></div> </aside> <section class="grid twoThird" > <h4 class="col-12 spacingSmall">&#xAE30;&#xC5C5;&#xC774; &#xC810;&#xC810; &#xB354; &#xBCF5;&#xC7A1;&#xD558;&#xACE0; &#xACBD;&#xC7C1;&#xC774; &#xCE58;&#xC5F4;&#xD55C; &#xAE00;&#xB85C;&#xBC8C; &#xD658;&#xACBD;&#xC744; &#xD5E4;&#xCCD0; &#xB098;&#xAC00;&#xBA74;&#xC11C; &#xD604;&#xB300; &#xD488;&#xC9C8; &#xAD00;&#xB9AC;&#xC758; &#xCD08;&#xC810;&#xC740; &#xADDC;&#xC815; &#xC900;&#xC218;&#xB97C; &#xB118;&#xC5B4; &#xC131;&#xACFC;&#xC640; &#xC804;&#xB7B5;&#xC801; &#xC131;&#xACF5;&#xC758; &#xC6D0;&#xB3D9;&#xB825;&#xC73C;&#xB85C; &#xC9C4;&#xD654;&#xD558;&#xACE0; &#xC788;&#xC2B5;&#xB2C8;&#xB2E4;.</h4> <div class="textBlock col-12" id="From&#x2B;standards&#x2B;to&#x2B;strategy-text"> <div class="wysiwyg" > <p>2024년 세계 품질 주간 주제인 '규정 준수에서 성과까지'에 맞춰 이 글에서는 ISO 9001과 같은 품질 경영 시스템 표준이 조직을 단순히 규제 요건을 충족하는 것에서 장기적인 비즈니스 성공으로 전환하는 데 어떻게 중추적인 역할을 하는지에 대해 살펴봅니다.&nbsp;</p> <p>이 글에서는 ISO 산업보건안전 기술위원회 의장이자 전 LRQA 품질 책임자인 Martin Cottam과 LRQA 품질 및 거버넌스 글로벌 책임자인 Carl Rogers, DXC테크놀로지 글로벌 운영 우수성 책임자인 Anshuman Tiwari가 이러한 변화에서 품질 인증이 어떻게 중요한지에 대한 인사이트를 공유합니다. &nbsp;</p> <h4><strong><span data-contrast="auto"><span>인증: 규정 준수인가 성과인가?</span></span></strong></h4> <p style="text-align: justify;"><span data-contrast="auto"><span>인증에 대한 비평가들은 인증이 조직에 규정 준수 정신을 조장하여 진정한 참여를 장려하기보다는 체크박스식 접근 방식을 조장한다고 주장하기도 합니다. 하지만 ISO 산업보건안전 기술위원회 의장이자 전 LRQA 품질 책임자였던 Martin Cottam은 &ldquo;표준을 자세히 읽어보면 단순히 규정 준수에 관한 것이 아니라, 조직이 프로세스의 효율성을 보장해야 한다는 명확한 요구 사항과 함께 성과에 중점을 두고 있다는 것을 알 수 있습니다.&rdquo;라고 설명합니다. 인증은 효과적으로 수행될 경우 조직이 &ldquo;프로세스가 의도한 결과를 제공하고 있음을 입증&rdquo;하도록 요구함으로써 이러한 요구 사항을 해결하여 규정 준수를 넘어 실질적인 성과 개선을 달성하도록 유도합니다. 그는 최소한의 요건을 충족하는 데 그치지 않고 조직의 성과 목표에 맞춰 프로세스를 지속적으로 개선하는 것이 목표라고 강조합니다.&nbsp;</span></span></p> <p style="text-align: justify;"><span data-contrast="auto"><span>Cottam은 또한 조직의 핵심 과제는 &ldquo;끊임없이 변화하는 세상에서 의도한 결과를 달성하는 것&rdquo;이라고 지적합니다. 이러한 과제는 &ldquo;글로벌 공급망에 대한 지정학적 영향, 기후 변화의 영향, AI 및 신기술의 부상, 인력 인구 통계의 변화&rdquo; 등 진화하는 위험과 기회를 모니터링하고 대응하는 경영시스템 프레임워크를 통해 조직 프로세스를 연결함으로써 직접적으로 해결될 수 있습니다. 그는 조직이 외부 조건과 기대치가 변화함에 따라 성과 목표를 조정하여 역동적인 환경에서 경쟁력과 관련성을 유지해야 한다고 강조합니다.&nbsp;</span></span></p> <h4><strong><span data-contrast="auto"><span>비즈니스 우수성의 토대</span></span></strong></h4> <p style="text-align: justify;"><span data-contrast="auto"><span>LRQA의 품질에 대한 초점은 규정 준수를 넘어 고객과 긴밀히 협력하여 강력한 품질경영시스템(QMS)을 통해 강력한 성장 기반을 구축할 수 있도록 지원합니다. 최근 팟캐스트에서 LRQA의 오랜 고객인 DXC Technology의 글로벌 운영 우수성 책임자 Anshuman Tiwari와 이에 대해 논의했습니다. Tiwari는 효과적인 경영시스템이 비즈니스 성과를 어떻게 촉진할 수 있는지에 대한 자신의 관점을 공유했습니다.&nbsp;</span></span></p> <p style="text-align: justify;"><span data-contrast="auto"><span>Tiwari에 따르면, 비즈니스 우수성을 향한 여정은 &ldquo;현재 수행 중인 모든 일을 더 잘할 수 있다&rdquo;는 마음가짐에서 시작됩니다. 이러한 신념은 근본적으로 지속적인 개선에 관한 품질 분야의 핵심입니다. 그는 ISO 9001과 같은 경영시스템 표준은 조직이 프로세스를 문서화하고 측정하며 개선할 수 있는 프레임워크를 제공하기 때문에 이 여정에서 매우 중요하다고 설명합니다. &ldquo;하는 일을 문서화하고 문서화한 대로 실행한다"는 원칙은 ISO 9001의 핵심으로, 일관성과 책임성뿐만 아니라 장기적인 비즈니스 성공에 필요한 지속적인 개선을 보장합니다.&nbsp;</span></span></p> <h4><strong><span data-contrast="auto"><span>규정 준수에서 성과까지</span></span></strong></h4> <p style="text-align: justify;">이러한 정서를 반영하여 LRQA의 품질 및 거버넌스 글로벌 책임자 Carl Rogers는 &ldquo;표준 준수는 필요하지만 품질경영시스템은 단순히 상자에 체크하는 것이 아니다&rdquo;라며 &ldquo;품질은 미래의 비즈니스 성장과 성공을 위한 토대&rdquo;라고 강조합니다. 규정 준수는 목적지가 아니라 출발점으로 보아야 합니다. 관리 시스템의 진정한 가치는 규정 준수를 넘어 조직 전반의 성과 개선을 이끌어내는 능력에 있습니다.</p> <p>품질을 비즈니스 구조에 포함시킴으로써 조직은 규제 요건을 충족할 뿐만 아니라 성과를 향상시키는 지속적인 개선 문화를 조성할 수 있습니다.</p> <h4><strong><span data-contrast="auto"><span>미래 전망</span></span></strong></h4> <p>기술의 발전, 환경 문제, 경쟁 압력 등 변화하는 글로벌 환경에 적응할 수 있는 능력은 필수적입니다. 경영시스템은 점점 더 복잡해지는 리스크 환경에서 조직이 성장에 집중할 수 있는 프레임워크를 제공합니다.</p> <p>품질을 전략적 우선순위로 삼음으로써 기업은 효율성을 높이고 지속 가능성을 보장하며 궁극적으로 고객에게 더 많은 가치를 제공할 수 있습니다.</p> <p>&nbsp;</p> <p><a href="/ko-kr/iso-9001/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">품질 문제를 해결하는 데 LRQA가 어떻게 도움을 줄 수 있는지 알아보세요.</span></span></a><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto"><span>모든 인증 서비스</span><span>&nbsp;- </span></span><a href="/ko-kr/assessment-certification/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.lrqa.com/ko-kr/assessment-certification/</span></span></a><span data-contrast="auto"><span>&nbsp;</span></span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-ccp-props="{}">&nbsp;</span></p> </div></div> </section> </article> <section class="grid bottomContent" > <div class="carouselBlock canvas canvasNavy col-12" id="Shared&#x2B;Insights%2c&#x2B;News&#x2B;and&#x2B;Events&#x2B;-&#x2B;Services"> <h2 class="carouselBlockHeading" > <strong>&#xCD5C;&#xC2E0; 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