Emerald Insight user support resources

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L50.8,56c0.6,0.6,1.3,0.9,2.2,0.9c0.8,0,1.5-0.3,2.1-0.8C56.3,55,56.3,53.1,55.1,51.9z M24,6c9.4,0,17,7.6,17,17s-7.6,17-17,17 S7,32.4,7,23S14.6,6,24,6z"/> </svg> </button> </div> </form> </div> </ul> </div> </nav> <button type="button" aria-label="menu-btn" class="site-header__burger"> menu </button> </div> </header> <main role="main"> <a id="main-content" tabindex="-1"></a> <div class="layout-content"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <article role="article" class="node node--type-layout-builder node--promoted node--view-mode-full"> <div class="node__content"> <div class="field field--name-field-page-builder field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <section class="section b-hero b-hero__bg "> <div class="b-hero__slider-container"> <div class="b-hero__slider-wrapper"> <div class="b-hero__slide b-hero__slide--light"> <div class="b-hero__image"> <picture> <source srcset="/sites/default/files/styles/service_page_banner_desktop/public/image/user-support-resources-hero.jpg?itok=soKiwF9O 1x" media="screen and (min-width: 1200px)" type="image/jpeg"/> <source srcset="/sites/default/files/styles/service_page_banner_desktop/public/image/user-support-resources-hero.jpg?itok=soKiwF9O 1x" media="screen and (min-width: 992px)" type="image/jpeg"/> <source srcset="/sites/default/files/styles/service_page_banner_mobile/public/image/user-support-resources-hero.jpg?itok=RokxKLVZ 1x, /sites/default/files/styles/service_page_banner_mobile/public/image/user-support-resources-hero.jpg?itok=RokxKLVZ 2x" media="screen and (min-width: 0px)" type="image/jpeg"/> <img src="/sites/default/files/image/user-support-resources-hero.jpg" alt="" /> </picture> <div class="section__inner b-hero__inner"> <nav class="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <ol id="system-breadcrumb"> <li> <a href="/">Home</a> </li> <li> <a href="/how-to">How to guides</a> </li> <li> <a href="/how-to/librarians">How to guides: for librarians</a> </li> <li> <a href="/how-to/librarians/toolkit">Librarian toolkit </a> </li> <li> Emerald Insight user support resources </li> </ol> </nav> <h1 class="b-hero__title"> Emerald Insight <br><span>user support resources</span> </h1> <div class="b-hero__text"> <h2>Discover our user guides and demonstrations</h2> </div> <div class="card-nav__dots hero-nav__dots"></div> </div> </div> </div> </div> </div> </section></div> <div class="field__item"> <section class="section b-two-col-content" > <div class="section__inner b-two-col-content__inner"> <div class="b-two-col-content__wrapper"> <div class="b-two-col-content__column wysiwyg"> <p><strong>Having good basic understanding of how Emerald Insight works will allow you to get more out of your experience. </strong></p> <p>Whether you want to jump straight to relevant content, explore new paths or personalise your journey – these guides and demonstrations will show you how.<br />  </p> <p><a class="btn btn-secondary" href="https://www.emerald.com/insight/" target="_blank">Visit Emerald Insight</a></p> </div> <div class="b-two-col-content__column wysiwyg"> <h2 class="fs-3">On this page</h2> <ul class="list--arrow"> <li><a href="#video-demos">Platform video demonstrations</a></li> <li><a href="#user-guides">Platform user guides</a> <ul> <li><a href="#profile">How can I tailor my journey with a user profile?</a></li> <li><a href="#browse">How can I discover content through browse?</a></li> <li><a href="#search">How do I search for content on Emerald Insight?</a></li> </ul> </li> <li><a href="#hints">Helpful hints guides</a></li> </ul> </div> </div> </div> </section></div> <div class="field__item"><section class="section b-card-list b-card-list--title-top b-card-list--grid " id="video-demos" > <div class="slider--hide-overflow"> <div class="section__inner b-card-list__inner"> <div class="b-card-list__header"> <div class="b-card-list__text wysiwyg"><h2 class="colour text-align-center">Platform video demonstrations</h2> <hr /> <p class="text-align-center">Easy to follow video demonstrations take you through key areas of platform functionality.</p> </div> </div> <div class="b-card-list__body"> <div class="b-card-list__cards"> <div class="b-card-list__cards-inner"> <article class="b-card-list__card b-card" > <div class="b-card__content"> <h3 class="b-card__title"> How can I personalise my experience with a user profile? </h3> <div class="yt-container"><iframe class="yt-responsive-iframe" frameborder="0" height="315" src="https://www.youtube.com/embed/QR9iBzqAMNw" width="560"><br /> </iframe></div> <p>Find out more on saving searches and setting up content alerts with your own Emerald Insight Profile.</p> </div> </article> <article class="b-card-list__card b-card" > <div class="b-card__content"> <h3 class="b-card__title"> How can I navigate search results quickly and easily? </h3> <div class="yt-container"><iframe class="yt-responsive-iframe" frameborder="0" height="315" src="https://www.youtube.com/embed/Zv58rLS8zVw" width="560"><br /> </iframe></div> <p>Make the most of your search results – either narrow down or broaden your search.</p> </div> </article> <article class="b-card-list__card b-card" > <div class="b-card__content"> <h3 class="b-card__title"> How do I use quick and advanced search on Emerald Insight? </h3> <div class="yt-container"><iframe class="yt-responsive-iframe" frameborder="0" height="315" src="https://www.youtube.com/embed/h7vzxnRJEtA" width="560"><br /> </iframe></div> <p>Enter specific words and phrases into quick and advanced search to view relevant content.</p> <p><a name="user-guide2"></a></p> </div> </article> <article class="b-card-list__card b-card" > <div class="b-card__content"> <h3 class="b-card__title"> How can I discover content on Insight through browse? </h3> <div class="yt-container"><iframe class="yt-responsive-iframe" frameborder="0" height="315" src="https://www.youtube.com/embed/KlNe_6VsyNY" width="560"><br /> </iframe></div> <p>Find out more about browsing content by type: journals, books, and case studies.</p> </div> </article> </div> </div> </div> </div> </div> </section></div> <div class="field__item"> <section class="section b-single-col-wysiwyg" > <div class="section__inner b-single-col__inner wide"> <div class="b-single-col__wysiwyg wysiwyg"> <div class="div-colour-border"> <h3 class="text-align-center">eCases user guide</h3> <p class="text-align-center">Complete guide for users accessing eCases and teaching notes on Emerald Insight. Also, discover the Emerald Cases Hub, where you will find resources on how to write a quality case study and increase chances of publication.</p> <p class="text-align-center"><a class="btn btn-secondary" href="/how-access-use-emerald-ecases">Read the guide</a></p> </div> </div> </div> </section></div> <div class="field__item"> <section class="section b-single-col-wysiwyg" id="user-guides" > <div class="section__inner b-single-col__inner "> <div class="b-single-col__wysiwyg wysiwyg"> <h2 class="colour text-align-center">Platform user guides</h2> <hr /> <p class="text-align-center">Step-by-step guides in local language provide guidance on key areas of platform functionality, as-well as links to other useful resources.</p> </div> </div> </section></div> <div class="field__item"> <section class="paragraph paragraph--type--image-text paragraph--view-mode--default section b-image-video-text b-image-video-text--image-right" id="profile" > <div class="section__inner b-image-video-text__inner"> <div class="b-image-video-text__image"> <img src="/sites/default/files/image/New-profile-guide-2022.jpg" alt=""> </div> <div class="b-image-video-text__content"> <div class="b-image-video-text__text wysiwyg"> <h2 class="fs-3">How can I tailor my journey with a user profile?</h2> <p><strong>Includes:</strong></p> <ul> <li>Create a new profile</li> <li>Login to your profile</li> <li>Set up journal and book content alerts</li> <li>Manage your user profile</li> <li>Save searches through your profile</li> </ul> <p><a class="btn" href="https://www.emeraldgrouppublishing.com/how-to/librarians/use-emerald-insight/how-set-your-user-profile">View guide</a></p> <div class="b-accordion drop-shadow"> <p class="b-accordion__header fs-6">Download guide in these languages</p> <div class="b-accordion__body wysiwyg"> <div class="row"> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-01/new-profile-guide-2022-web.pdf" target="_blank">English</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-02/new-profile-guide-2022-french.pdf" target="_blank">French</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-02/new-profile-guide-2022-german.pdf" target="_blank">German</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-profile-guide-2022-italian.pdf" target="_blank">Italian</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-02/new-profile-guide-2022-spanish.pdf" target="_blank">Spanish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-profile-guide-2022-japanese.pdf" target="_blank">Japanese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-profile-guide-2022-lat-portuguese.pdf" target="_blank">Latin American Portuguese</a></li> </ul> </div> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-profile-guide-2022-lat-spanish.pdf" target="_blank">Latin American Spanish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-06/new-profile-guide-2022-polish.pdf" target="_blank">Polish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-profile-guide-2022-thai.pdf" target="_blank">Thai</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-profile-guide-2022-zhtw.pdf" target="_blank">Traditional Chinese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-profile-guide-2022-korean.pdf" target="_blank">Korean</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-06/new-profile-guide-2022-arabic.pdf" target="_blank">Arabic</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="field__item"> <section class="paragraph paragraph--type--image-text paragraph--view-mode--default section b-image-video-text b-image-video-text--image-right" id="browse" > <div class="section__inner b-image-video-text__inner"> <div class="b-image-video-text__image"> <img src="/sites/default/files/image/New-browse-guide-2022.jpg" alt=""> </div> <div class="b-image-video-text__content"> <div class="b-image-video-text__text wysiwyg"> <h2 class="fs-3">How can I discover content through browse?</h2> <p><strong>Includes:</strong></p> <ul> <li>Browse journals and books</li> <li>Browse case studies</li> </ul> <p><a class="btn" href="https://www.emeraldgrouppublishing.com/how-can-i-discover-content-through-browse">View guide</a></p> <div class="b-accordion drop-shadow"> <p class="b-accordion__header fs-6">Download guide in these languages</p> <div class="b-accordion__body wysiwyg"> <div class="row"> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-01/new-browse-guide-2022-web.pdf" target="_blank">English</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-02/new-browse-guide-2022-french.pdf" target="_blank">French</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-02/new-browse-guide-2022-german.pdf" target="_blank">German</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-italian.pdf" target="_blank">Italian</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-spanish.pdf" target="_blank">Spanish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-japanese.pdf" target="_blank">Japanese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-lat-portuguese.pdf" target="_blank">Latin American Portuguese</a></li> </ul> </div> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-lat-spanish.pdf" target="_blank">Latin American Spanish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-06/new-browse-guide-2022-polish.pdf" target="_blank">Polish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-thai.pdf" target="_blank">Thai</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-zhtw.pdf" target="_blank">Traditional Chinese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-browse-guide-2022-korean.pdf" target="_blank">Korean</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-06/new-browse-guide-2022-arabic.pdf">Arabic</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="field__item"> <section class="paragraph paragraph--type--image-text paragraph--view-mode--default section b-image-video-text b-image-video-text--image-right" id="search" > <div class="section__inner b-image-video-text__inner"> <div class="b-image-video-text__image"> <img src="/sites/default/files/image/New-search-guide-2022.jpg" alt=""> </div> <div class="b-image-video-text__content"> <div class="b-image-video-text__text wysiwyg"> <h2 class="fs-3">How do I search for content on Emerald Insight?</h2> <p><strong>Includes:</strong></p> <ul> <li>Quick search </li> <li>Advanced search </li> <li>Save your searches</li> <li>Search results (including exporting citation information) </li> <li>Refine search results </li> <li>Preview content </li> <li>The content</li> </ul> <p><a class="btn" href="https://www.emeraldgrouppublishing.com/how-do-i-search-content-emerald-insight">View guide</a></p> <div class="b-accordion drop-shadow"> <p class="b-accordion__header fs-6">Download guide in these languages</p> <div class="b-accordion__body wysiwyg"> <div class="row"> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-01/new-search-guide-2022-web.pdf" target="_blank">English</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-02/new-search-guide-2022-french.pdf" target="_blank">French</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-02/new-search-guide-2022-german.pdf" target="_blank">German</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-italian.pdf" target="_blank">Italian</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-spanish.pdf" target="_blank">Spanish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-japanese.pdf" target="_blank">Japanese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-lat-portuguese.pdf" target="_blank">Latin American Portuguese</a></li> </ul> </div> <div class="column-two"> <ul> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-lat-spanish.pdf" target="_blank">Latin American Spanish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-06/new-search-guide-2022-polish.pdf" target="_blank">Polish</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-thai.pdf" target="_blank">Thai</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-zhtw.pdf" target="_blank">Traditional Chinese</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-04/new-search-guide-2022-korean.pdf" target="_blank">Korean</a></li> <li><a href="https://www.emeraldgrouppublishing.com/sites/default/files/2022-06/new-search-guide-2022-arabic.pdf" target="_blank">Arabic</a></li> </ul> </div> </div> </div> </div> <p><a name="hints"></a> <a name="SeamlessAccess"></a> <a name="alerts"></a> <a name="exbr"></a> <a name="resources"></a></p> </div> </div> </div> </section> </div> <div class="field__item"> <section class="section b-card-list b-card-list--title-top-and-cards-50 b-card-list--grid b-card-list--hide-buttons" > <div class="slider--hide-overflow"> <div class="section__inner b-card-list__inner"> <div class="b-card-list__header"> <div class="b-card-list__text wysiwyg"><h2 class="colour text-align-center">Helpful hints guides</h2> <hr /> <p class="text-align-center">These guides are designed to walk you through certain scenarios when using the platform.</p> </div> </div> <div class="b-card-list__body"> <div class="b-card-list__cards"> <div class="b-card-list__cards-inner"> <article class="b-card-list__card b-card" > <div class="b-card__image"> <picture> <source srcset="/sites/default/files/styles/service_page_banner_desktop/public/image/laptop-pile-of-books-sm.jpg?itok=zKxxI-xu 1x" media="screen and (min-width: 1200px)" type="image/jpeg"/> <source srcset="/sites/default/files/styles/service_page_banner_desktop/public/image/laptop-pile-of-books-sm.jpg?itok=zKxxI-xu 1x" media="screen and (min-width: 992px)" type="image/jpeg"/> <source srcset="/sites/default/files/styles/service_page_banner_mobile/public/image/laptop-pile-of-books-sm.jpg?itok=s8J_eMdj 1x, /sites/default/files/styles/service_page_banner_mobile/public/image/laptop-pile-of-books-sm.jpg?itok=s8J_eMdj 2x" media="screen and (min-width: 0px)" type="image/jpeg"/> <img src="/sites/default/files/image/laptop-pile-of-books-sm.jpg" title="laptop-pile-of-books-sm" /> </picture> </div> <div class="b-card__content"> <h3 class="fs-4-bold b-card__title c-teal"> How can I set up content alerts for journals and books? </h3> <p>Always stay connected to the latest content, chosen by you...</p> <p><a name="eCases"></a></p> </div> <a href="/setting-content-alerts-using-your-user-profile-login" class="anchor-cover" > <span class="visually-hidden">/setting-content-alerts-using-your-user-profile-login</span> </a> <div class="b-card__link"> /setting-content-alerts-using-your-user-profile-login </div> </article> <article class="b-card-list__card b-card" target="_blank" > <div class="b-card__image"> <picture> <source srcset="/sites/default/files/styles/service_page_banner_desktop/public/2020-04/researchpass-management.jpg?itok=sPLc64Fi 1x" media="screen and (min-width: 1200px)" type="image/jpeg"/> <source srcset="/sites/default/files/styles/service_page_banner_desktop/public/2020-04/researchpass-management.jpg?itok=sPLc64Fi 1x" media="screen and (min-width: 992px)" type="image/jpeg"/> <source srcset="/sites/default/files/styles/service_page_banner_mobile/public/2020-04/researchpass-management.jpg?itok=M5mVm-_M 1x, /sites/default/files/styles/service_page_banner_mobile/public/2020-04/researchpass-management.jpg?itok=M5mVm-_M 2x" media="screen and (min-width: 0px)" type="image/jpeg"/> <img src="/sites/default/files/2020-04/researchpass-management.jpg" alt="Research Pass management" /> </picture> </div> <div class="b-card__content"> <h3 class="fs-4-bold b-card__title c-teal"> SeamlessAccess </h3> <p>Quick and simple access for users who use federated access options - Shibboleth/OpenAthens.</p> </div> <a href="https://www.emeraldgrouppublishing.com/sites/default/files/2021-09/SeamlessAcess-user-guide.pdf" class="anchor-cover" target="_blank" > <span class="visually-hidden">https://www.emeraldgrouppublishing.com/sites/default/files/2021-09/SeamlessAces…</span> </a> <div class="b-card__link"> https://www.emeraldgrouppublishing.com/sites/default/files/2021-09/SeamlessAces… 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