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TOP 10 QUESTIONS | Microsoft Conference Management Toolkit Documentation
<!DOCTYPE html> <!--[if IE]><![endif]--> <html> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <title>TOP 10 QUESTIONS | Microsoft Conference Management Toolkit Documentation </title> <meta name="viewport" content="width=device-width"> <meta name="title" content="TOP 10 QUESTIONS | Microsoft Conference Management Toolkit Documentation "> <meta name="generator" content="docfx 2.45.1.0"> <meta name="description" content="Microsoft's Conference Management Toolkit is a hosted academic conference management system. Modern interface, high scalability, extensive features and outstanding support are the signatures of Microsoft CMT."> <meta name="keywords" content="Microsoft CMT, conference submission system, conference submission software, conference submission tools, conference management system, conference management software, conference management tools, abstract management system, abstract management software, abstract management tools, abstract submission system, abstract submission software, abstract submission tools, abstract review system, abstract review software, abstract review tools, paper submission system, paper submission software, paper submission tools, peer review system, peer review software, conference reviewing system, conference reviewing tools"> <link rel="shortcut icon" href="../../favicon.ico"> <link rel="stylesheet" href="../../styles/docfx.vendor.css"> <link rel="stylesheet" href="../../styles/docfx.css"> <link rel="stylesheet" href="../../styles/main.css"> <meta property="docfx:navrel" content="../../toc.html"> <meta property="docfx:tocrel" content="../toc.html"> </head> <body data-spy="scroll" data-target="#affix" data-offset="120"> <div id="wrapper"> <header> <nav id="autocollapse" class="navbar navbar-inverse ng-scope" role="navigation"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#navbar"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <a class="navbar-brand" href="../../index.html"> </a> </div> <div class="collapse navbar-collapse" id="navbar"> <p class="navbar-center navbar-text" style="font-size: 22px">Microsoft Conference Management Toolkit</p> <form class="navbar-form navbar-right"> <a href="https://cmt3.research.microsoft.com/CMTSRM/" class="btn btn-success">Request Free CMT Site</a> <a href="/" class="btn btn-success">Login</a> </form> </div> </div> </nav> <div class="subnav navbar navbar-default"> <div class="container hide-when-search" id="breadcrumb"> <ul class="breadcrumb"> <li></li> </ul> </div> </div> </header> <div role="main" class="container body-content hide-when-search"> <div class="sidenav hide-when-search"> <a class="btn toc-toggle collapse" data-toggle="collapse" href="#sidetoggle" aria-expanded="false" aria-controls="sidetoggle">Show / Hide Table of Contents</a> <div class="sidetoggle collapse" id="sidetoggle"> <div id="sidetoc"></div> </div> </div> <div class="article row grid-right"> <div class="col-md-10"> <article class="content wrap" id="_content" data-uid=""> <h1 id="top-10-questions">TOP 10 QUESTIONS</h1> <h2 id="how-do-i-email-chairs">How do I email Chairs?</h2> <p>When logged into your conference, go to your name dropdown in the upper right corner, then select 'Contact Chairs.'</p> <h2 id="why-does-the-submission-button-not-appear-for-authors">Why does the 'Submission' button not appear for Authors?</h2> <p>The chair needs to <a href="https://cmt3.research.microsoft.com/docs/help/chair/enable-submissions.html">enable this</a>.</p> <h2 id="what-is-the-cmt-account-password-requirements">What is the CMT account password requirements?</h2> <p>A valid password requires at least 12 characters containing at least one of each in all of the following:</p> <p>• Lowercase letters</p> <p>• Uppercase letters</p> <p>• Numbers</p> <p>• Symbols</p> <p>Valid symbols are:</p> <p>~ ` ! @ # $ % ^ & * ( ) - _ = + { } [ ] | : ; " ' < > , . ? /</p> <p>An example of a valid password would be <em><strong>February-30!</strong></em></p> <h2 id="why-cant-i-log-in-or-create-an-account">Why can't I log in or create an account?</h2> <p><em>Use a computer not a smartphone</em></p> <ol> <li>Presuming you have a correct password, an <em><strong>out-of-date browser will give you issues</strong></em>. Please make sure all of your browsers are up to date.</li> <li>Typing '<strong>edge://settings/help</strong>' into Microsoft Edge will let you know if your browser is current, and it will automatically update if it is not.</li> <li><strong>Clear your cache and cookies</strong></li> <li><strong>Do not use a link from an email to login</strong> as it may be invalid. Using an invalid link will give you log in issues.<br> <strong>ONLY use this link to login: <a href="https://cmt3.research.microsoft.com">https://cmt3.research.microsoft.com</a></strong></li> <li>If your password reset was successful, please be aware of any <em><strong><a href="https://cmt3.research.microsoft.com/docs/help/faq/login-errors.html#leading-spaces">leading and trailing spaces</a></strong></em> when entering your credentials as that will cause the login to fail.</li> <li>Make sure that if you are <a href="https://cmt3.research.microsoft.com/docs/help/general/account-creation.html">creating a new account</a>, you are not trying to log in. You must click the 'Register' link to create a new account.</li> </ol> <h2 id="why-cant-i-receive-a-verification-email">Why can't I receive a verification email?</h2> <ol> <li>If no verification email is received, please check the spam/junk folder.<br> There are some universities/workplaces which have strict firewalls and CMT emails do not get through. We suggest contacting the IT dept and asking them to whitelist ‘@msr-cmt.org’.</li> <li><strong>Most importantly - make sure your browser is up-to-date.</strong> Typing '<strong>edge://settings/help</strong>' into Microsoft Edge will let you know if your browser is current, and it will automatically update if it is not.</li> <li>Please <strong>clear the cache.</strong></li> <li>Make sure the email used for your account was <em><strong>not misspelled</strong></em> in any way.</li> <li>If there is still no verification email with the link, contact <a href="mailto:support@msr-cmt.org">CMT Support</a> directly.</li> </ol> <h2 id="how-long-can-we-keep-our-conference-cmt-site">How long can we keep our conference CMT site?</h2> <p><strong>New sites need to be requested every year</strong>.<br> Chairs need to download data after their conference is completed.<br> Conference data will be retained for <em><strong>no more than two years</strong></em> after the conference has ended.<br> After such time, all of the artifacts and data of the conference will be deleted from CMT.<br> Once deleted, the data is irretrievable.</p> <h2 id="how-can-i-change-the-url-of-my-site">How can I change the URL of my site?</h2> <p>Only CMT Support can change a URL. Chairs can, however, <a href="https://cmt3.research.microsoft.com/docs/help/chair/conference-details.html">change the name, external website, city and other details of their conference.</a></p> <h2 id="a-reviewer-entered-a-review-which-i-saw-previously-but-why-does-it-now-appear-to-have-been-removed">A Reviewer entered a review, which I saw previously, but why does it now appear to have been removed?</h2> <p>There could be a few reasons.</p> <ol> <li>Reviewer now has a conflict with that paper</li> <li>The paper has has changed the track after review was submitted</li> <li>The paper was withdrawn</li> <li>Author or Reviewer deleted their CMT account</li> </ol> <h2 id="why-cant-i-add-a-user-to-the-conference">Why can't I add a user to the conference?</h2> <p>The user must have a <a href="https://cmt3.research.microsoft.com/docs/help/chair/modify-role.html#add-a-registered-cmt-user-to-a-role"><strong>valid CMT account</strong></a> in order to be added to the conference in whatever role the chair decides.</p> <h2 id="how-do-i-know-if-my-paper-was-submitted-properly">How do I know if my paper was submitted properly?</h2> <p>It was submitted properly by the very nature of the paper being visible in the Author Console. CMT will now send confirmation emails to all authors (whether they have a valid CMT account or not) upon creation of a submission. Authors may manually send emails to ALL Authors or just themselves by clicking the drop-down option in the upper right-hand corner of the Summary page.</p> <h2 id="how-do-i-merge-all-of-my-cmt-accounts-to-a-single-email">How do I merge all of my CMT accounts to a single email?</h2> <p>First you must <a href="https://cmt3.research.microsoft.com/docs/help/general/link-accounts.html">link accounts</a>. Once the accounts are linked, they can be merged by <a href="https://cmt3.research.microsoft.com/docs/help/general/merge-accounts.html">following this guide</a>.</p> </article> </div> <div class="hidden-sm col-md-2" role="complementary"> <div class="sideaffix"> <div class="contribution"> <ul class="nav"> </ul> </div> <nav class="bs-docs-sidebar hidden-print hidden-xs hidden-sm affix" id="affix"> <!-- <p><a class="back-to-top" href="#top">Back to top</a><p> --> </nav> </div> </div> </div> </div> <footer> <div class="grad-bottom"></div> <div class="footer"> <div class="container"> <span> <span class="visible-desktop"> © Microsoft Corporation <span style="padding-left: 20px;"> <a href="/About" target="_blank">About CMT</a> | <a href="https://www.microsoft.com/en-us/legal/terms-of-use" target="_blank">Terms of Use</a> | <a href="https://go.microsoft.com/fwlink/?LinkId=521839" target="_blank">Privacy & Cookies</a> | <a href="https://cmt3.research.microsoft.com/CMTSRM/" target="_blank">Request Free CMT Site</a> | <a href="mailto:support@msr-cmt.org">Email CMT Support</a> </span> </span> <div class="pull-right"> <a href="#top">Back to top</a> </div> </span> </div> </div> </footer> <footer> </footer> </div> <script type="text/javascript" src="../../styles/docfx.vendor.js"></script> <script type="text/javascript" src="../../styles/docfx.js"></script> <script type="text/javascript" src="../../styles/main.js"></script> </body> </html>