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data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none" class="globalnav-item globalnav-menu"><div data-topnav-flyout="menu" class="globalnav-flyout"><div class="globalnav-menu-list"><div data-analytics-element-engagement="globalnav hover - mac" class=" globalnav-item globalnav-item-mac globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/kw-ar/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 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data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/kw-ar/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 1.881.844 0 1.535-.369 1.945-1.043h.094v.931h.961v-4.324c0-1.312-.862-2.103-2.403-2.103zm6.769 5.575c-1.155 0-1.846-.885-1.846-2.361 0-1.471.697-2.362 1.846-2.362 1.142 0 1.857.914 1.857 2.362 0 1.459-.709 2.361-1.857 2.361zm1.834-8.027v3.503h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.27 0 1.986 1.037 3.269 2.654 3.269.873 0 1.623-.416 2.022-1.119h.093v1.008h.961v-8.824zm-15.394 4.869h-1.863v-3.563h1.863c1.225 0 1.899.639 1.899 1.799 0 1.119-.697 1.764-1.899 1.764zm.276-4.5h-3.194v8.455h1.055v-3.018h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.611-1.108-2.736-2.707-2.736zm-6.064 8.454h1.008v-6.316h-1.008zm-.199-8.237c0-.387.316-.704.703-.704s.703.317.703.704c0 .386-.316.703-.703.703s-.703-.317-.703-.703z"></path></svg></span><span class="globalnav-link-text">iPad</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - iphone" class=" globalnav-item globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/kw-ar/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 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data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/kw-ar/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 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data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/kw-ar/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 .434.352.704 1.096.885l.973.235c1.189.287 1.763.802 1.763 1.711 0 1.13-1.095 1.91-2.531 1.91-1.406 0-2.373-.674-2.484-1.723h1.037c.17.533.674.873 1.482.873.85 0 1.459-.404 1.459-.984 0-.434-.328-.727-1.002-.891l-1.084-.264c-1.183-.287-1.722-.796-1.722-1.71 0-1.049 1.013-1.84 2.355-1.84zm-6.665 5.631c-1.155 0-1.846-.885-1.846-2.362 0-1.471.697-2.361 1.846-2.361 1.142 0 1.857.914 1.857 2.361 0 1.459-.709 2.362-1.857 2.362zm1.834-8.028v3.504h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.269 0 1.987 1.037 3.27 2.654 3.27.873 0 1.623-.416 2.022-1.119h.094v1.007h.961v-8.824zm-9.001 8.028c-1.195 0-1.869-.868-1.869-2.362 0-1.5.674-2.361 1.869-2.361 1.196 0 1.869.861 1.869 2.361 0 1.494-.673 2.362-1.869 2.362zm0-5.631c-1.799 0-2.912 1.236-2.912 3.269 0 2.028 1.113 3.27 2.912 3.27s2.912-1.242 2.912-3.27c0-2.033-1.113-3.269-2.912-3.269zm-17.071 6.427h1.008v-6.316h-1.008zm-.199-8.238c0-.387.317-.703.703-.703.387 0 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globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 33 44" width="33" xmlns="http://www.w3.org/2000/svg"><path d="m4.6523 23.416v-1.8809h-.9141c-1.3945 0-2.0508.7324-2.0508 1.8223 0 1.1074.668 1.8516 1.5 1.8516.9199 0 1.4649-.5859 1.4649-1.793zm3.2988 4.3477c0-.3633.293-.6445.6504-.6445.3633 0 .6562.2812.6562.6445 0 .3516-.293.6387-.6562.6387-.3574 0-.6504-.2871-.6504-.6387zm1.7051 0c0-.3633.293-.6445.6504-.6445.3633 0 .6562.2812.6562.6445 0 .3516-.293.6387-.6562.6387-.3574 0-.6504-.2871-.6504-.6387zm8.168-4.248v2.4844h-6.5449c-1.0195 0-1.752-.4336-2.1035-1.2773h-.0176c-.2871.8438-.9023 1.2773-1.7812 1.2773h-.3633c-1.0195 0-1.752-.4336-2.1035-1.2773h-.0059c-.2988.9141-.9551 1.3828-1.9629 1.3828-1.3008 0-2.3379-1.0781-2.3379-2.748 0-1.6523 1.0547-2.7246 3.1348-2.7246h1.998v2.7832c0 1.1309.5742 1.6816 1.5469 1.6816h.0938c.9727 0 1.541-.5508 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1.541-1.6816v-1.6113h1.0898v1.6113c0 1.1309.5684 1.6816 1.541 1.6816h1.4062v-7.9219zm1.9297 0h1.084v8.8242h-1.084z"></path></svg></span><span class="globalnav-link-text">الترفيه</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://support.apple.com/ar-kw/?cid=gn-ols-home-hp-tab" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="الدعم" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg viewBox="0 0 29 44" height="44" width="29" xmlns="http://www.w3.org/2000/svg"><path d="m6 23.2c0-1.1-.6-1.8-1.5-1.8s-1.5.8-1.5 2v1.7h1.1c1.3 0 1.9-.7 1.9-1.9zm9.4 1.9v.9h-6.7-.4c-1 0-1.8-.5-2.1-1.3-.2.8-.9 1.3-2 1.3h-1.1c0 1.8-.9 2.7-2.7 2.7h-.3v-.9h.2c1.1 0 1.7-.6 1.7-1.8v-2.6c0-1.8 1.1-2.9 2.6-2.9s2.6 1.1 2.6 2.7v.2c0 1.1.5 1.7 1.5 1.7h.1 2.5c-.9-.5-1.4-1.3-1.4-2.4 0-1.7 1.3-2.9 3.2-2.9.4 0 .9.1 1.3.2v.9c-.4-.1-.8-.2-1.2-.2-1.3 0-2.2.8-2.2 2 0 1.4 1.3 2.4 3.2 2.4zm9.9-7.6v8.5h-2.4-4.2c-.7 0-1.4 0-2-.4v-.9c.7.3 1.1.4 2 .4h1.6v-2.1c0-1.5-.7-2.3-2-2.3h-.6v-.9h.6c2.1 0 3.1 1 3.1 3.1v2.1h1.3 1.4v-7.6h1.2zm1.8 0h1.1v8.5h-1.1z"></path></svg></span><span class="globalnav-link-text">الدعم</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - where-to-buy" class=" globalnav-item globalnav-item-where-to-buy globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/kw-ar/buy/" data-globalnav-item-name="where-to-buy" data-topnav-flyout-trigger-compact="true" data-analytics-title="where to buy" data-analytics-element-engagement="hover - where to buy" aria-label="أماكن الشراء" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-where-to-buy"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 66 44" width="66" height="44"><path d="M5.2,25.1V26H0.4v-0.9h1.5C1.3,24.7,1,24.2,1,23.5c0-1.2,0.9-2,2.2-2c0.5,0,1,0.1,1.3,0.3v0.9c-0.4-0.2-0.8-0.2-1.2-0.2 C2.6,22.5,2,23,2,23.6c0,0.9,0.9,1.6,2,1.6L5.2,25.1z M6.9,17.5H8V26H6.9V17.5z M17.6,19.4c0-0.4,0.3-0.6,0.7-0.6s0.7,0.3,0.7,0.6 c0,0.4-0.3,0.6-0.7,0.6C17.9,20.1,17.6,19.8,17.6,19.4z M18.5,17.9c0-0.4,0.3-0.6,0.7-0.6s0.7,0.3,0.7,0.6c0,0.4-0.3,0.6-0.7,0.6 S18.5,18.2,18.5,17.9z M20.1,18.8c0.4,0,0.7,0.3,0.7,0.6c0,0.4-0.3,0.6-0.7,0.6s-0.7-0.3-0.7-0.6S19.7,18.8,20.1,18.8z M26.5,17.5 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h-1.1v-1.7c0-1.3,0.5-2,1.5-2c0.9,0,1.5,0.7,1.5,1.8C61.5,24.4,60.8,25.1,59.6,25.1z M65.6,16.8v0.7h-2.3v-0.7h0.5 c-0.2-0.1-0.3-0.4-0.3-0.6c0-0.6,0.5-1,1.1-1c0.2,0,0.4,0,0.6,0.1V16c-0.2-0.1-0.4-0.1-0.6-0.1c-0.3,0-0.5,0.2-0.5,0.4 c0,0.3,0.3,0.5,0.6,0.5H65.6z M64,18.4h1.1V26H64V18.4z"></path></svg></span><span class="globalnav-link-text">أماكن الشراء</span></span></a></li></ul></div></div></div></li><li data-topnav-flyout-label="Search apple.com" data-analytics-title="open - search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="https://support.apple.com/kb/index?page=search&locale=ar_KW" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Search apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="ابحث في apple.com" aria-label="Search apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="مسح البحث" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 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id="globalnav-menutrigger-button" aria-controls="globalnav-list" aria-label="Menu" data-topnav-menu-label-open="Menu" data-topnav-menu-label-close="Close" data-topnav-flyout-trigger-compact="menu" class="globalnav-menutrigger-button"><svg width="18" height="18" viewBox="0 0 18 18"><polyline id="globalnav-menutrigger-bread-bottom" fill="none" stroke="currentColor" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round" points="2 12, 16 12" class="globalnav-menutrigger-bread globalnav-menutrigger-bread-bottom"><animate id="globalnav-anim-menutrigger-bread-bottom-open" attributeName="points" keyTimes="0;0.5;1" dur="0.24s" begin="indefinite" fill="freeze" calcMode="spline" keySplines="0.42, 0, 1, 1;0, 0, 0.58, 1" values=" 2 12, 16 12; 2 9, 16 9; 3.5 15, 15 3.5"></animate><animate id="globalnav-anim-menutrigger-bread-bottom-close" attributeName="points" keyTimes="0;0.5;1" dur="0.24s" begin="indefinite" fill="freeze" calcMode="spline" keySplines="0.42, 0, 1, 1;0, 0, 0.58, 1" 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src="https://www.apple.com/api-www/global-elements/global-header/v1/assets/globalheader.umd.js" ></script> <div id="app"> <div class="main section viewport-content" role="main" id="content"> <div id="sections" class=> <h1 class="gb-header">تحديث iPhone، أو iPad، أو iPod touch باستخدام iTunes</h1> <p class="subheader gb-subheader">تعرّف على كيفية تحديث iPhone أو iPad أو iPod touch إلى أحدث إصدار من iOS أو iPadOS باستخدام الكمبيوتر.</p> <p class="gb-paragraph">إذا تعذّر عليك <a href="https://support.apple.com/HT204204" class="gb-anchor">تحديث الجهاز لاسلكيًا</a>، فيمكنك التحديث يدويًا باستخدام iTunes على جهاز كمبيوتر موثوق به. </p> <h2 class="gb-header">قبل التحديث</h2> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/HT203977" class="gb-anchor">النسخ الاحتياطي لبيانات الجهاز</a> باستخدام iCloud أو على الكمبيوتر.</p></li><li class="gb-list_item"><p class="gb-paragraph">إذا كان بحوزتك جهاز Mac، تحقق من أن جهاز الكمبيوتر يعمل بنظام macOS Mojave أو أحدث. هل تستخدم Mac يعمل بنظام macOS Catalina أو أحدث؟ <a href="https://support.apple.com/HT212185" class="gb-anchor">يمكنك تحديث جهازك باستخدام فايندر بدلاً من ذلك</a>. إذا لم تكن متأكدًا أي إصدارات macOS لديك، فيمكنك <a href="https://support.apple.com/HT201260" class="gb-anchor">معرفة أي إصدار macOS لديك على Mac الخاص بك</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">إذا كان الكمبيوتر يستخدم نقطة الاتصال الشخصية التابعة للجهاز الذي تقوم بتحديثه، فقم بتوصيل الكمبيوتر بشبكة Wi-Fi أو Ethernet مختلفة قبل إجراء التحديث.</p></li></ol> <h2 class="gb-header">تحديث iPhone، أو iPad، أو iPod touch باستخدام iTunes</h2> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">افتح iTunes على جهاز Mac يعمل بإصدار macOS Mojave أو أقدم أو على كمبيوتر شخصي يعمل بنظام Windows.</p></li><li class="gb-list_item"><p class="gb-paragraph">قم بتوصيل جهازك بالكمبيوتر.</p></li><li class="gb-list_item"><p class="gb-paragraph">انقر فوق زر الجهاز في شريط أدوات iTunes. <a href="https://support.apple.com/HT204095" class="gb-anchor">تعرّف على ما يلزمك فعله في حالة تعذّر عليك رؤية جهازك</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">في علامة التويب "الملخص"، انقر على "التحقق من وجود تحديث".</p><img class="gb-image" alt="macos-mojave-itunes-12-9-iphone-x-ios12-summary-udid" src="https://cdsassets.apple.com/live/7WUAS350/images/itunes/macos-mojave-itunes-12-9-iphone-x-ios12-summary-udid.png" height="580" width="1560" /></li><li class="gb-list_item"><p class="gb-paragraph">انقر على "تنزيل وتحديث". استمر في اتباع التعليمات التي تظهر على الشاشة.</p></li><li class="gb-list_item"><p class="gb-paragraph">أدخل رمز الدخول، إذا تمت مطالبتك بذلك. <a href="https://support.apple.com/HT204306" class="gb-anchor">تعرّف على ما يلزمك فعله في حالة تعذّر عليك رؤية جهازك</a>.</p></li></ol> <h2 class="gb-header">في حالة رؤية رسائل تنبيه على جهاز الكمبيوتر</h2> <p class="gb-paragraph">يمكنك الحصول على مساعدة إذا ظهرت لك <a href="https://support.apple.com/HT201210" class="gb-anchor">رسائل تنبيه عند تحديث جهازك باستخدام الكمبيوتر</a>.</p> <h2 class="gb-header">إذا كنت بحاجة إلى مزيد من المساحة للتحديث</h2> <p class="gb-paragraph">إذا كنت بحاجة إلى مزيد من المساحة لإجراء تحديث، فيمكنك <a href="https://support.apple.com/HT203097" class="gb-anchor">حذف محتوى من جهازك يدويًا</a>.</p> <div class='mod-date'> <span>تاريخ النشر:</span> <time dateTime=16 فبراير 2024itemprop='datePublished'>16 فبراير 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">هل كان هذا مفيدًا؟</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click 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