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How We’re Making AI Pervasive in the Cisco Security Cloud - Cisco Blogs

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He combines a bold vision, steeped in product design and development expertise, operational rigor, and innate market understanding to create high growth businesses. He is relentlessly focused on building world class products that solve Cisco customers’ biggest problems – bringing the power of the Cisco portfolio together to connect and protect every aspect of their organization in the era of AI. Previously he was Cisco’s Executive Vice President and General Manager of Security and Collaboration where he led the strategy and development for these businesses and held P&L responsibility for the multibillion-dollar portfolio. In this role, Jeetu led with his creative vision and intense focus on innovation and swift execution. Together with his team, he transformed and positioned our Security and Collaboration portfolios for success and growth. In both areas, he reinvigorated organic innovation, championed key inorganic investments, and drove simplification across these portfolios with a fanatical focus on design and user experience. Prior to joining Cisco in 2020, Jeetu was the Chief Product Officer (CPO) and Chief Strategy Officer (CSO) at Box, a role he pioneered. He led the company’s product and platform strategy, setting the company’s long-term vision and roadmap for cloud content management in the enterprise. He transformed Box from a single product application to a multi-product platform used by 100K customers representing 69% of the Fortune 500. The discipline, quality standards, performance metrics, and stability Jeetu instilled fueled the platform’s growth – nearly quadrupling revenues to $700M+. Box’s growth scaled to reach over 60M users with over 50% of customers using multiple products. He also created the Box Platform business unit where he led product strategy, marketing and developer relations – driving products from incubation stage to mature offerings. Before joining Box, Jeetu was General Manager and Chief Executive of EMC’s newly acquired Syncplicity business unit, a cloud service for Enterprise File Sync Sharing (EFSS) and collaboration. One of the first SaaS-based solutions offered by EMC, Jeetu spearheaded the company’s acquisition. He created a world class leadership team, secured some of the market’s largest customers and led the group to become one of the fastest growing EFSS companies in a highly competitive market. Other key roles at EMC included CMO for the Information Intelligence Group and Chief Strategy Officer, where he drove the organic and inorganic strategy for the division’s cloud and mobile growth. Previously, Jeetu was President of Doculabs, a research and advisory firm co-owned by Forrester Research. The firm focused on collaboration and content management across a range of industries including financial services, insurance, energy, manufacturing, and life sciences. He currently serves on the boards of JLL, an American commercial real estate services company, and Equinix, the world’s digital infrastructure company™. 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<link rel="wlwmanifest" type="application/wlwmanifest+xml" href="https://blogs.cisco.com/wp-includes/wlwmanifest.xml" /> <meta name="generator" content="WordPress 5.9.2" /> <link rel='shortlink' href='https://blogs.cisco.com/?p=446283' /> <link rel="alternate" type="application/json+oembed" href="https://blogs.cisco.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fblogs.cisco.com%2Fnews%2Fhow-were-making-ai-pervasive-in-the-cisco-security-cloud" /> <link rel="alternate" type="text/xml+oembed" href="https://blogs.cisco.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fblogs.cisco.com%2Fnews%2Fhow-were-making-ai-pervasive-in-the-cisco-security-cloud&#038;format=xml" /> <link rel="icon" href="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/09/cropped-Cisco-logo-thumb-sky-blue-150x150.jpg" sizes="32x32" /> <link rel="icon" href="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2024/09/cropped-Cisco-logo-thumb-sky-blue-300x300.jpg" sizes="192x192" /> <link 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Pervasive in the Cisco Security Cloud</span></span></span></span></p> <div class="blog-post-header"> </div> <article id="post-446283" class="post-446283 post type-post status-publish format-standard has-post-thumbnail hentry category-news tag-artificial-intelligence tag-cisco-ai-assistant tag-cisco-ai-assistant-for-security tag-cisco-live tag-cisco-live-2023 tag-cisco-live-melbourne-2023 tag-featured tag-responsible-ai"> <div class="main-content"> <header class="entry-header"> <div class="entry-meta"> December 5, 2023 <a id="post-comments" href="https://blogs.cisco.com/news/how-were-making-ai-pervasive-in-the-cisco-security-cloud#comments">3 Comments</a> <hr> </div><!-- .entry-meta --> </header><!-- .entry-header --> <div class="blog-post-header"> <div class="thumbnail-avatar"> <div class="post-thumbnail" style="background-image:url(https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2023/12/IL20231205064723-AI-security-600x200.png);"> <img src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2022/06/IL20220606091600-Jeetu-Patel-150x150.jpg" width="102" height="102" alt="Avatar" class="avatar avatar-102 wp-user-avatar wp-user-avatar-102 photo avatar-default"> </div> </div> <div class="blog-cat-post-author-container"> <a href=https://blogs.cisco.com/news><h5>Executive Platform</h5></a> <h1 class="entry-title">How We’re Making AI Pervasive in the Cisco Security Cloud</h1><p class="wordcount"><span class="black">4 min read</span></p> <p> <a href="https://blogs.cisco.com/author/jeetupatel" title="Posts by Jeetu Patel" rel="author">Jeetu Patel</a> </p> </div> </div> <!-- .blog-post-header --> <div class="entry-content"> <p>More than any technology in cybersecurity history, AI is redrawing the lines between defender and attacker. For the first time, I believe the scales are tipping in favor of the defenders because of a data advantage. With AI, we can correlate data on a massive scale, see more attacks, and contain attacks faster to minimize damage.</p> <p>At Cisco Live Melbourne, we shared how we’re making AI pervasive across the Cisco Security Cloud and our entire portfolio. The combination of our AI and our access to massive amounts of data will reframe how customers think about cybersecurity outcomes – from detection and remediation to prediction and prevention.</p> <p>There are three ways we’re using AI across our simplified Security portfolio:</p> <h2><strong>Assist Security Teams</strong></h2> <p>For decades the security industry has struggled with the talent gap – both in terms of the staggering number of unfilled positions and the competition for highly specialized talent. We’re using AI to assist and “level up” existing talent in the organization. Basically, we’re using AI to give security analysts superpowers, helping your organization operate at machine-scale.</p> <p>At Cisco Live we announced our all-new <strong><em>Cisco AI Assistant for Security</em></strong>. It&#8217;s a generative AI-powered assistant that helps admins through complex tasks, saves them time, and eliminates errors and misconfigurations.</p> <p>We demonstrated the AI Assistant for the use case of firewall policy management, which is going live within the Cisco Cloud-delivered Firewall Management Center and Cisco Defense Orchestrator. Firewall administration is an area that’s notorious for requiring highly specialized talent and a large learning curve for understanding the context and complexities of a company’s full firewall environment.</p> <p>Using natural language, an administrator can iterate with the AI Assistant to do things like discover and identify all the policies that control access to an application, define a new policy or rule for the administrator, and implement the policy. The AI Assistant can also identify duplicate or misconfigured security policies from amongst thousands of existing policies and make recommendations for resolving them. To me, this is mind-blowing because this is a level of intelligence that just isn’t possible without AI.</p> <p>One Fortune 500 customer shared the following findings after leveraging our beta product:</p> <ul> <li>49% of rules were mergeable</li> <li>13% of rules were shadowed or duplicated</li> <li>3% of rules were expired, disabled, or overlapping</li> <li>66% of rules were misconfigured</li> </ul> <p>Consider the worker hours that could be saved for your organization.  This is what we mean by operating at machine-scale.</p> <h2><strong>Augment Human Insight</strong></h2> <p>We’re also augmenting human insight with AI-powered detections and insights on another level. One example is in Cisco XDR, which correlates data across email, web, process, and network domains to detect a real attack with more accuracy. It works at scale to identify patterns and potential attacks that humans might miss because of alert fatigue or if they’re only looking at one domain in isolation. Each small signal adds up to a bigger signal.</p> <p>Another augmentation example is the Encrypted Visibility Engine in the 7.4.1 Operating System for the Cisco Secure Firewall family. It can analyze encrypted traffic to identify indicators of malicious behavior that humans can’t, and it does so without decrypting and all the associated overhead and performance impacts. For instance, an insulin pump that&#8217;s running certain operating systems cannot run an end-point client. If it gets attacked by malware that communicates with the outside world via encrypted traffic, you can lose control of the insulin pump. With Encrypted Visibility Engine, you can now block this at the firewall.</p> <h2><strong>Automate Complex Workflows</strong></h2> <p>And last but certainly not least, we’re using AI to automate actions and workflows. Automation is woven into every aspect of how we deploy AI to our customers. For example, if you attempt to deploy a misconfigured rule, AI recognizes the misconfiguration and recommends a better version. Almost like how we all use auto-correct every day.</p> <p>We’re also using automation in ransomware recovery. When a new CVE (Common Vulnerability or Exposure) finds its way into an environment, our XDR leverages the deep learning models deployed by Talos to detect the threat and trigger a snapshot of the environment. If the threat turns out to be ransomware, there is a point of immediate recovery, and no data is lost. This means that even if defenders aren’t right every single time, the damage is minimized if an attack somehow gets through.</p> <h2><strong>Our Stance: Responsible AI is Non-Negotiable</strong></h2> <p>When it comes to AI, trust is paramount. Ultimately, our customers trust us with their data because we view data privacy as a fundamental human right. That’s why we built governance tools that measure our data management, data provenance (where data originated and its movement), and how it’s being leveraged in the models.</p> <p>None of the outcomes listed above matter if there is a lack of transparency, because that leaves the door open for privacy loss, algorithm bias, and data manipulation. Any customer using AI should be asking the questions: “What data sets are you training your AI on?” and “Does any of my data become public domain because of your use of AI?”</p> <p>&nbsp;</p> <h3 style="text-align: center;"><strong>Cisco AI Assistant accesses an unparalleled amount of data to help you work faster, safer, and smarter. </strong></h3> <h2 style="text-align: center;"><strong>Explore the <a href="https://www.cisco.com/site/us/en/solutions/artificial-intelligence/ai-assistant/index.html">Cisco AI Assistant</a></strong></h2> <p>&nbsp;</p> <h3><strong>Additional Resources</strong></h3> <p>Learn more about how we are making AI pervasive in the Security Cloud:</p> <p style="padding-left: 40px;">Read Cisco’s <a href="https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-responsible-artificial-intelligence-principles.pdf?CCID=cc000742&amp;DTID=odicdc000016&amp;OID=rptsc023525">Responsible AI Principles</a>, documenting our position on AI in more detail, to see how our <a href="https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-responsible-artificial-intelligence-framework.pdf">Responsible AI Framework</a> aligns to the <a href="https://www.nist.gov/itl/ai-risk-management-framework">NIST AI Risk Management Framework.</a></p> <p class="newsroom-c-hero__title" style="padding-left: 40px;"><a href="https://newsroom.cisco.com/c/r/newsroom/en/us/a/y2023/m12/cisco-redefines-cybersecurity-defense-with-powerful-portfolio-wide-artificial-intelligence-capabilities.html">Cisco Redefines Cybersecurity Defense with Powerful, Portfolio-Wide Artificial Intelligence Capabilities</a> (Press release)</p> <p class="entry-title" style="padding-left: 40px;"><a href="https://blogs.cisco.com/security/give-your-firewall-admins-superpowers-with-cisco-ai-assistant-for-security">Give Your Firewall Admins Superpowers with the Cisco AI Assistant for Security</a> (Blog)</p> <p>&nbsp;</p> <div id="share_bar_desktop"> <span class = "share_title">Share</span> <div class="twitter"> <div class = "box"> <a class = "share" href="https://twitter.com/intent/tweet?url=https://blogs.cisco.com/news/how-were-making-ai-pervasive-in-the-cisco-security-cloud&text=How We’re Making AI Pervasive in the Cisco Security Cloud&via=Cisco" target='_blank' data-config-metrics-group='social_shares' data-config-metrics-title='twitter_shares' data-config-metrics-item='twitter_share'> <img class="share_image" src="https://blogs.cisco.com/wp-content/themes/ciscowordpress-child/svg/share_X_white.svg" alt="share on twitter"></a> </div> </div> <div class="facebook"> <div class = "box"> <a class = "share" href = "http://www.facebook.com/sharer/sharer.php?u=https://blogs.cisco.com/news/how-were-making-ai-pervasive-in-the-cisco-security-cloud&title=How We’re Making AI Pervasive in the Cisco Security Cloud" data-config-metrics-group='social_shares' data-config-metrics-title='facebook_shares' data-config-metrics-item='facebook_share' onclick="javascript:window.open(this.href, '', 'menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=600,width=600');return false;"><img class="share_image" src="https://blogs.cisco.com/wp-content/themes/ciscowordpress-child/svg/share_fb_white.svg" alt="share on facebook"></a> </div> </div> <div class="linkedin"> <div class = "box"> <a class = "share" href = "https://www.linkedin.com/cws/share?url=https://blogs.cisco.com/news/how-were-making-ai-pervasive-in-the-cisco-security-cloud" data-title=" " data-config-metrics-group='social_shares' data-config-metrics-title='linkedin_shares' data-config-metrics-item='linkedin_share' onclick="javascript:window.open(this.href, '', 'menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=600,width=600');return false;"><img class="share_image" src="https://blogs.cisco.com/wp-content/themes/ciscowordpress-child/svg/share_li_white.svg" alt="share on linkedin"></a> </div> </div> <div class = "mail"> <div class = "box"> <a class="share" href="mailto:?subject=Cisco Blog: How We’re Making AI Pervasive in the Cisco Security Cloud&body=I saw this post on Cisco Blogs and thought you might like to read it.%0A%0AHow We’re Making AI Pervasive in the Cisco Security Cloud%0A%0Ahttps://blogs.cisco.com/news/how-were-making-ai-pervasive-in-the-cisco-security-cloud%0A%0A****Disclaimer****%0A%0ACisco is not responsible for the content of this email, and its contents do not necessarily reflect Cisco’s views or opinions. 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Cisco has not verified the email address or name of the sender." data-config-metrics-group='social_shares' data-config-metrics-title='email_shares' data-config-metrics-item='email_share'> <img class="share_image" src="https://blogs.cisco.com/wp-content/themes/ciscowordpress-child/svg/share_email_white.svg"> </a> </div> </div> <div class = "clear"></div> </div> <br> </div><!-- .entry-content --> <div class="author-section"> <div><h2>Authors</h2></div> <div class="auth-row"> <div class="blog-row author-bio"> <div class="item-thirds-1 author-bio-box" > <div class="author-image" > <a href="https://blogs.cisco.com/author/jeetupatel"><img src="https://storage.googleapis.com/blogs-images-new/ciscoblogs/1/2022/06/IL20220606091600-Jeetu-Patel-150x150.jpg" width="150" height="150" alt="Avatar" class="avatar avatar-150wp-user-avatar wp-user-avatar-150 alignnone photo avatar-default"> </a> </div> <div class="author-info"> <h3><a href="https://blogs.cisco.com/author/jeetupatel"> Jeetu Patel</a> </h3> <h4 class="title">Executive Vice President </h4> <h4>Chief Product Officer</h4> </div> </div><!--end author image and name--> </div><!-- .author-bio --> </div> </div> <footer class="entry-footer"> </footer><!-- .entry-footer --> </article> <div id="tags-container">Tags: <a href="https://blogs.cisco.com/tag/artificial-intelligence" rel="tag">Artificial Intelligence (AI)</a> <a href="https://blogs.cisco.com/tag/cisco-ai-assistant" rel="tag">Cisco AI Assistant</a> <a href="https://blogs.cisco.com/tag/cisco-ai-assistant-for-security" rel="tag">Cisco AI Assistant for Security</a> <a href="https://blogs.cisco.com/tag/cisco-live" rel="tag">Cisco Live</a> <a href="https://blogs.cisco.com/tag/cisco-live-2023" rel="tag">Cisco Live 2023</a> <a href="https://blogs.cisco.com/tag/cisco-live-melbourne-2023" rel="tag">Cisco Live Melbourne 2023</a> <a href="https://blogs.cisco.com/tag/featured" rel="tag">Featured</a> <a href="https://blogs.cisco.com/tag/responsible-ai" rel="tag">responsible AI</a> <hr id="comment-break-line"> </div> <div id="comments" class="comments-area"> <h2 class="comments-title"> 3 Comments </h2><!-- .comments-title --> <ul class="comment-list"> <li id="comment-2567460" class="comment even thread-even depth-1 parent"> <article id="div-comment-2567460" class="comment-body"> <footer class="comment-meta"> <div class="comment-author vcard"> <b class="fn">Anonymous</b> <span class="says">says:</span> </div><!-- .comment-author --> <div class="comment-metadata"> <a href="https://blogs.cisco.com/news/how-were-making-ai-pervasive-in-the-cisco-security-cloud#comment-2567460"><time datetime="2023-12-24T12:49:24-08:00">December 24, 2023 at 12:49 pm</time></a> </div><!-- .comment-metadata --> </footer><!-- .comment-meta --> <div class="comment-content"> <p>Jajejeejejeheheh</p> </div><!-- .comment-content --> </article><!-- .comment-body --> <ul class="children"> <li id="comment-2567461" class="comment odd alt depth-2"> <article id="div-comment-2567461" 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