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Plan du site – Assistance Apple officielle
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Trouvez les rubriques d’assistance les plus lues sur l’iPhone, le Mac, l’iPad, l’Apple Watch, et bien plus encore." /> <meta name="analytics:s-pagename" content="acs::web::sitemap::sitemap::landing (fr_FR)" /> <meta name="analytics:s-account" content="applefrglobal,applefrsupport" /> <meta name="analytics:s-channel" content="www.fr.support" /> <meta name="analytics:s-pagetype" content="sitemap" /><link rel="canonical" href="https://support.apple.com/fr-fr/sitemap"/> <link rel="alternate" href="https://support.apple.com/hu-hu/sitemap" hreflang="hu-hu"/> <link rel="alternate" href="https://support.apple.com/it-it/sitemap" hreflang="it-it"/> <link rel="alternate" href="https://support.apple.com/fr-mg/sitemap" hreflang="fr-mg"/> <link rel="alternate" href="https://support.apple.com/uk-ua/sitemap" hreflang="uk-ua"/> <link rel="alternate" href="https://support.apple.com/nl-be/sitemap" hreflang="nl-be"/> <link rel="alternate" href="https://support.apple.com/fr-ch/sitemap" hreflang="fr-ch"/> 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data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 2.361 0 1.495.674 2.362 1.87 2.362 1.195 0 1.869-.867 1.869-2.362zm-4.782 0c0-2.033 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href="https://www.apple.com/fr/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 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Maison</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - entertainment" class=" globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/fr/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="Divertissements" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 84 44" width="84" xmlns="http://www.w3.org/2000/svg"><path d="m1.0781 17.5449h2.9004c2.5078 0 3.9902 1.5645 3.9902 4.2188v.0117c0 2.6602-1.4766 4.2246-3.9902 4.2246h-2.9004zm2.8301 7.5059c1.8867 0 2.9824-1.207 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class="globalnav-searchfield-submit"><span class="globalnav-image-regular"><svg height="32" viewBox="0 0 30 32" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m23.3291 23.3066-4.35-4.35c-.0105-.0105-.0247-.0136-.0355-.0235a6.8714 6.8714 0 1 0 -1.5736 1.4969c.0214.0256.03.0575.0542.0815l4.35 4.35a1.1 1.1 0 1 0 1.5557-1.5547zm-15.4507-8.582a5.6031 5.6031 0 1 1 5.603 5.61 5.613 5.613 0 0 1 -5.603-5.61z"></path></svg></span><span class="globalnav-image-compact"><svg width="38" height="40" viewBox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"><path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"></path></svg></span></button></div><div role="status" aria-live="polite" data-topnav-searchresults-label="résultats" class="globalnav-searchresults-count"></div></form><div 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data-analytics-link-component_name="Apple TV" data-analytics-link-url="/fr-fr/apple-tv" href="/fr-fr/apple-tv"><span aria-label="Assistance pour l’Apple TV">Apple TV</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Apple Vision Pro" data-analytics-link-url="/fr-fr/apple-vision-pro" href="/fr-fr/apple-vision-pro"><span aria-label="Assistance pour l’Apple Vision Pro">Apple Vision Pro</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Apple Watch" data-analytics-link-url="/fr-fr/watch" href="/fr-fr/watch"><span aria-label="Assistance Apple Watch">Apple Watch</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Displays" data-analytics-link-url="/fr-fr/displays" href="/fr-fr/displays"><span aria-label="Assistance Écrans">Écrans</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Education" data-analytics-link-url="/fr-fr/education" href="/fr-fr/education"><span aria-label="Assistance Éducation">Éducation</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="HomePod" data-analytics-link-url="/fr-fr/homepod" href="/fr-fr/homepod"><span aria-label="Assistance HomePod">HomePod</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iMac" data-analytics-link-url="/fr-fr/mac/imac" href="/fr-fr/mac/imac"><span aria-label="Assistance pour l’iMac">iMac</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iPhone" data-analytics-link-url="/fr-fr/iphone" href="/fr-fr/iphone"><span aria-label="Assistance iPhone">iPhone</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iPad" data-analytics-link-url="/fr-fr/ipad" href="/fr-fr/ipad"><span aria-label="Assistance pour l’iPad">iPad</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Mac mini" data-analytics-link-url="/fr-fr/mac/mac-mini" href="/fr-fr/mac/mac-mini"><span aria-label="Assistance pour le Mac mini">Mac mini</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Mac Pro" data-analytics-link-url="/fr-fr/mac/mac-pro" href="/fr-fr/mac/mac-pro"><span aria-label="Assistance pour le Mac Pro">Mac Pro</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Mac Studio" data-analytics-link-url="/fr-fr/mac/mac-studio" href="/fr-fr/mac/mac-studio"><span aria-label="Assistance pour le Mac Studio">Mac Studio</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="MacBook Air" data-analytics-link-url="/fr-fr/mac/macbook-air" href="/fr-fr/mac/macbook-air"><span aria-label="Assistance pour le MacBook Air">MacBook Air</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="MacBook Pro" data-analytics-link-url="/fr-fr/mac/macbook-pro" href="/fr-fr/mac/macbook-pro"><span aria-label="Assistance pour le MacBook Pro">MacBook Pro</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="All Mac" data-analytics-link-url="/fr-fr/mac" href="/fr-fr/mac"><span aria-label="Assistance pour tous les Mac">Tous les Mac</span></a></li> </ul> </div> </div> </div> </div> <div class="column-item"> <div class="as-simple-list-wrapper as-left"> <div class="row justify-content-start"> <div class="column "> <h2 class="typography-body as-simple-list-title">Services</h2><ul class="links-stacked"> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Apple Account" data-analytics-link-url="/fr-fr/apple-account" href="/fr-fr/apple-account"><span aria-label="Assistance Comptes Apple">Compte Apple</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Apple Pay" data-analytics-link-url="/fr-fr/apple-pay" href="/fr-fr/apple-pay"><span aria-label="Assistance Apple Pay">Apple Pay</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Billing and Subscriptions" data-analytics-link-url="/fr-fr/billing" href="/fr-fr/billing"><span aria-label="Assistance Facturation et abonnements">Facturation et abonnements</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iCloud" data-analytics-link-url="/fr-fr/icloud" href="/fr-fr/icloud"><span aria-label="Assistance iCloud">iCloud</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Music" data-analytics-link-url="/fr-fr/music" href="/fr-fr/music"><span aria-label="Assistance Apple Music">Apple Music</span></a></li> <li> <a 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href="/fr-fr/final-cut-pro"><span aria-label="Assistance Final Cut Pro">Final Cut Pro</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Logic Pro" data-analytics-link-url="/fr-fr/logic-pro" href="/fr-fr/logic-pro"><span aria-label="Assistance Logic Pro">Logic Pro</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="MainStage" data-analytics-link-url="/fr-fr/mainstage" href="/fr-fr/mainstage"><span aria-label="Assistance pour MainStage">MainStage</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Motion" data-analytics-link-url="/fr-fr/motion" href="/fr-fr/motion"><span aria-label="Assistance pour Motion">Motion</span></a></li> </ul> </div> </div> </div> </div> <div class="column-item"> <div class="as-simple-list-wrapper as-left"> <div class="row justify-content-start"> <div class="column "> <h2 class="typography-body as-simple-list-title">Apps et fonctionnalités</h2><ul class="links-stacked"> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Accessibility" data-analytics-link-url="/fr-fr/accessibility" href="/fr-fr/accessibility"><span aria-label="Assistance Accessibilité">Accessibility</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="GarageBand" data-analytics-link-url="/fr-fr/garageband" href="/fr-fr/garageband"><span aria-label="Assistance GarageBand">GarageBand</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iMovie" data-analytics-link-url="/fr-fr/imovie" href="/fr-fr/imovie"><span aria-label="Assistance pour iMovie">iMovie</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iTunes" data-analytics-link-url="/fr-fr/itunes" href="/fr-fr/itunes"><span aria-label="Assistance pour iTunes">iTunes</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Keynote" data-analytics-link-url="/fr-fr/keynote" href="/fr-fr/keynote"><span aria-label="Assistance pour Keynote">Keynote</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Mail" data-analytics-link-url="/fr-fr/mail" href="/fr-fr/mail"><span aria-label="Assistance Mail">Mail</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Messages" data-analytics-link-url="/fr-fr/messages" href="/fr-fr/messages"><span aria-label="Assistance Messages">Messages</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Numbers" data-analytics-link-url="/fr-fr/numbers" href="/fr-fr/numbers"><span aria-label="Assistance pour Numbers">Numbers</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Pages" data-analytics-link-url="/fr-fr/pages" href="/fr-fr/pages"><span aria-label="Assistance pour Pages">Pages</span></a></li> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Photos" data-analytics-link-url="/fr-fr/photos" href="/fr-fr/photos"><span aria-label="Assistance pour Photos">Photos</span></a></li> <li> <a 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type="checkbox" id="ac-gf-directory-column-section-assistance-produit" /> <div class="ac-gf-directory-column-section"> <label class="ac-gf-directory-column-section-label" for="ac-gf-directory-column-section-assistance-produit"> <h3 class="ac-gf-directory-column-section-title">Assistance produit</h3></label> <a href="#ac-gf-directory-column-section-assistance-produit" class="ac-gf-directory-column-section-anchor ac-gf-directory-column-section-anchor-open"> <span class="ac-gf-directory-column-section-anchor-label">Open Menu</span> </a> <a href="#" class="ac-gf-directory-column-section-anchor ac-gf-directory-column-section-anchor-close"> <span class="ac-gf-directory-column-section-anchor-label">Close Menu</span> </a> <ul class="ac-gf-directory-column-section-list"> <li class="ac-gf-directory-column-section-item"> <a class="ac-gf-directory-column-section-link" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="iPhone " 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href="#ac-gf-directory-column-section-service-et-réparation" class="ac-gf-directory-column-section-anchor ac-gf-directory-column-section-anchor-open"> <span class="ac-gf-directory-column-section-anchor-label">Open Menu</span> </a> <a href="#" class="ac-gf-directory-column-section-anchor ac-gf-directory-column-section-anchor-close"> <span class="ac-gf-directory-column-section-anchor-label">Close Menu</span> </a> <ul class="ac-gf-directory-column-section-list"> <li class="ac-gf-directory-column-section-item"> <a class="ac-gf-directory-column-section-link" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Apple Repair Options" data-analytics-link-url="/fr-fr/repair" href="/fr-fr/repair">Options de réparation Apple</a></li> <li class="ac-gf-directory-column-section-item"> <a class="ac-gf-directory-column-section-link" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Service and Repair Information" data-analytics-link-url="/fr-fr/repair-products" href="/fr-fr/repair-products">Informations relatives au service après-vente et à la réparation</a></li> <li class="ac-gf-directory-column-section-item"> <a class="ac-gf-directory-column-section-link" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="AppleCare Products" data-analytics-link-url="https://www.apple.com/fr/support/products/" href="https://www.apple.com/fr/support/products/">Produits AppleCare</a></li> <li class="ac-gf-directory-column-section-item"> <a class="ac-gf-directory-column-section-link analytics-exitlink" data-analytics-event="link.click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Hardware Warranties" data-analytics-link-url="https://www.apple.com/fr/legal/warranty/" href="https://www.apple.com/fr/legal/warranty/">Garanties 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