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data-topnav-flyout-trigger-compact="true" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 1.289-2.848 3.276 0 1.998 1.096 3.263 2.848 3.263 1.383 0 2.367-.668 2.66-1.746h-1.008c-.264.557-.814.856-1.629.856-1.072 0-1.769-.791-1.822-2.039v-.047zm-9.547-3.451h.96v.937h.094c.188-.615.914-1.049 1.752-1.049.164 0 .375.012.504.03v1.007c-.082-.023-.445-.058-.644-.058-.961 0-1.659 1.098-1.659 1.535v3.914h-1.007zm-4.27 5.519c-1.195 0-1.869-.867-1.869-2.361 0-1.5.674-2.361 1.869-2.361 1.196 0 1.87.861 1.87 2.361 0 1.494-.674 2.361-1.87 2.361zm0-5.631c-1.798 0-2.912 1.237-2.912 3.27 0 2.027 1.114 3.269 2.912 3.269 1.799 0 2.913-1.242 2.913-3.269 0-2.033-1.114-3.27-2.913-3.27zm-5.478-1.475v1.635h1.407v.843h-1.407v3.575c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.849c-.199.035-.393.059-.592.059-1.301 0-1.822-.481-1.822-1.688v-3.832h-1.02v-.843h1.02v-1.635zm-8.103 5.694c.129.885.973 1.447 2.174 1.447 1.137 0 1.975-.615 1.975-1.453 0-.72-.527-1.177-1.693-1.47l-1.084-.282c-1.53-.386-2.192-1.078-2.192-2.279 0-1.436 1.201-2.408 2.988-2.408 1.635 0 2.854.972 2.942 2.338h-1.061c-.146-.867-.861-1.383-1.916-1.383-1.125 0-1.869.562-1.869 1.418 0 .662.463 1.043 1.629 1.342l.885.234c1.752.439 2.455 1.119 2.455 2.361 0 1.553-1.225 2.543-3.158 2.543-1.793 0-3.03-.949-3.141-2.408z"></path></svg></span><span class="globalnav-link-text">Store</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - mac" class=" globalnav-item globalnav-item-mac globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 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class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 2.361 0 1.495.674 2.362 1.87 2.362 1.195 0 1.869-.867 1.869-2.362zm-4.782 0c0-2.033 1.114-3.269 2.913-3.269 1.798 0 2.912 1.236 2.912 3.269 0 2.028-1.114 3.27-2.912 3.27-1.799 0-2.913-1.242-2.913-3.27zm-6.636-5.666h1.008v3.504h.093c.317-.697.979-1.107 1.946-1.107 1.336 0 2.179.855 2.179 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globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 0-1.822-.48-1.822-1.687v-3.832h-1.02v-.844h1.02v-1.635zm-4.2 5.596v-.58l-1.699.111c-.961.064-1.383.398-1.383 1.031 0 .645.545 1.02 1.277 1.02 1.038 0 1.805-.68 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account.</p> <h2 class="gb-header">About Legacy Contacts</h2> <p class="gb-paragraph">Starting in iOS 15.2, iPadOS 15.2, and macOS 12.1, Apple users can <a href="https://support.apple.com/kb/HT212360" class="gb-anchor" aria-label="How to add a Legacy Contact for your Apple ID">add a Legacy Contact</a> for their Apple ID. Adding a Legacy Contact is the easiest, most secure way to give someone they trust access to the data they stored in their Apple account after they pass away. This data may include photos, messages, notes, files, apps they downloaded, device backups, and more. Certain information, like movies, music, books, or subscriptions they purchased with their Apple ID, and data stored in their Keychain, like payment information, passwords, and passkeys, can’t be accessed by a Legacy Contact. <a href="https://support.apple.com/kb/HT212362" class="gb-anchor" aria-label="Data that a Legacy Contact can access">Learn more about what data is available to a Legacy Contact</a>.</p> <p class="gb-paragraph">You don’t need to have an Apple ID or an Apple device to be added as a Legacy Contact, but you must be over the age of 13 (<a href="https://support.apple.com/kb/HT201084#agevaries" class="gb-anchor" aria-label="About settings and features for kids under 13">age varies by country or region</a>) to request account access after someone passes away.</p> <p class="gb-paragraph">To request access as a Legacy Contact, you must have: </p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">The access key that your loved one created when they chose you as a Legacy Contact</p></li><li class="gb-list_item"><p class="gb-paragraph">Your loved one’s death certificate<sup>*</sup></p></li></ul> <p class="gb-paragraph">Apple reviews access requests from Legacy Contacts and approves access to a deceased person’s data only after verifying this information. When your request is approved, you receive a special legacy contact Apple ID to access the account data. The account holder's original Apple ID no longer works, and Activation Lock is removed on any devices that use their Apple ID. </p> <p class="gb-paragraph">You'll have access to the legacy account for a limited time — three years from when the first legacy account request is approved — after which the legacy account is permanently deleted. Please note that if your loved one added more than one Legacy Contact, the other contacts may also access the legacy account and make decisions about account data, including permanently deleting it.</p> <div class="note gb-note"><p class="gb-paragraph">To add a Legacy Contact, store a Legacy Contact access key, or make a Legacy Contact request on your device, you need a device with iOS 15.2, iPadOS 15.2, or macOS 12.1 or later. </p></div> <h2 id="requirements" class="gb-header">When you're added as a Legacy Contact</h2> <div class="callout gb-callout"><p class="gb-paragraph">When someone adds you as a Legacy Contact, they create an access key to share with you. Make sure that you keep this access key in a safe place because you <i>must</i> have it to request access as a Legacy Contact if they pass away. </p></div> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><b>If your Apple device is running iOS 15.2, iPadOS 15.2, or macOS 12.1 or later</b>, and someone in your Family Sharing group adds you as a Legacy Contact or you receive a Legacy Contact request, the access key is stored automatically in Apple ID settings on your device.</p></li><li class="gb-list_item"><p class="gb-paragraph"><b>If your Apple device has older software and you receive a Legacy Contact notification</b>, you'll need to update to iOS 15.2, iPadOS 15.2, or macOS 12.1 or later so you can save the access key in your Apple ID settings.</p></li><li class="gb-list_item"><p class="gb-paragraph"><b>If you don’t have an Apple device or can't update your Apple device</b>, you can ask your loved one to send you the access key by email or text, or they can print out a physical copy for you.</p></li><li class="gb-list_item"><p class="gb-paragraph">In some cases, someone may add you as a Legacy Contact but choose to keep a copy of your access key with their estate planning documents. In this case, you may not receive the access key until after they pass away.</p></li></ul> <p class="gb-paragraph">However you receive the access key, it’s a good idea to keep an additional copy of it in a safe place, so you can find it later.</p> <p class="gb-paragraph">If someone adds you as a Legacy Contact, and you’d prefer not to be, you can talk to them about it, or simply don't use the access key if they pass away. If Legacy Contact information is saved in your Apple ID settings, you can remove yourself as a Legacy Contact—which also deletes the access key—at any time.</p> <h2 id="accesskey" class="gb-header">Where to find your Legacy Contact access key </h2> <p class="gb-paragraph">If your Legacy Contact access key was saved on your Apple device*, you can find it easily in your Apple ID settings. If your loved one gave you a copy of the access key, or sent it to you a different way, you’ll need to find it in your files.</p> <h3 class="gb-header">If your access key is saved in your Apple ID settings</h3> <p class="gb-paragraph"><b>On your iPhone, iPad, or iPod touch:</b></p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Go to Settings, then tap your name.</p></li><li class="gb-list_item"><p class="gb-paragraph">Tap Sign-In & Security > Legacy Contact. </p></li><li class="gb-list_item"><p class="gb-paragraph">Tap the person’s name to see more options, including viewing the access key or starting an access request. </p></li></ol> <p class="gb-paragraph"><b>On your Mac: </b></p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID).</p></li><li class="gb-list_item"><p class="gb-paragraph">Click Sign-In & Security. </p></li><li class="gb-list_item"><p class="gb-paragraph">Click Manage next to Legacy Contact settings. </p></li><li class="gb-list_item"><p class="gb-paragraph">Click Details next to the person’s name to see more options, including viewing the access key or starting an access request.</p></li></ol> <h3 class="gb-header">If your access key is a saved as a document</h3> <p class="gb-paragraph">If your loved one added you as a Legacy Contact and gave you a copy of the access key, you’ll need to find the access key in your files. They could have sent it to you by email or text, or they could have printed it and given you a physical copy. It’s also possible that they saved a copy of your access key with their estate planning documents, and you’ll receive it only after they pass away.</p> <h3 class="gb-header">If you can’t find or don’t have an access key</h3> <p class="gb-paragraph">To protect the privacy and security of the Apple ID account holder, Apple can’t access or replace an access key that’s been lost or misplaced. If you can’t find your Legacy Contact access key or you don’t have one, learn about other options to <a href="https://support.apple.com/kb/HT208510" class="gb-anchor" aria-label="How to request access to a deceased family member's Apple account">request access to a deceased family member’s Apple accounts</a>.</p> <h2 id="requestaccess" class="gb-header">How to request access as a Legacy Contact</h2> <p class="gb-paragraph">If someone who added you as a Legacy Contact passes away, you can request access either directly on your Apple device that’s running the latest software*, or on the web. </p> <p class="gb-paragraph">Before you get started, make sure that you have: </p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">The access key that your loved one created when they added you as a Legacy Contact</p></li><li class="gb-list_item"><p class="gb-paragraph">Your loved one’s death certificate<sup>*</sup></p></li></ul> <p class="gb-paragraph">Save your access key in a safe place because you’ll need it again when you sign in to the legacy contact Apple ID after your request is approved. </p> <p class="gb-paragraph">Apple sends you an email confirming that we received your request. For security, we also send an email to the Apple ID for which you requested access. Apple reviews and verifies each request and will notify you by email when the review is complete or if more information is required. </p> <div class="note gb-note"><p class="gb-paragraph">The death certificate can be in PDF, PNG, TIF, JPEG, or GIF file format, with a resolution of at least 300 dpi or 3300 x 2550 pixels. Each page must be flat, fully legible, and all four edges of the page must be visible.</p></div> <div class="gb-group"><h3 class="gb-header">Request access in Apple ID settings</h3><p class="gb-paragraph">If your access key is saved in your Apple ID settings, you can start a request right on your device. </p><p class="gb-paragraph"><b>On your iPhone, iPad or iPod touch:</b></p><ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Go to Settings, then tap your name.</p></li><li class="gb-list_item"><p class="gb-paragraph">Tap Sign-In & Security > Legacy Contact and tap the person’s name. </p></li><li class="gb-list_item"><p class="gb-paragraph">Tap or click Request Access and follow the instructions to upload the death certificate.<sup>*</sup></p></li></ol><p class="gb-paragraph"><b>On your Mac: </b></p><ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID).</p></li><li class="gb-list_item"><p class="gb-paragraph">Click Sign-In & Security. </p></li><li class="gb-list_item"><p class="gb-paragraph">Click Manage next to Legacy Contact settings. </p></li><li class="gb-list_item"><p class="gb-paragraph">Click Details next to the person’s name. </p></li><li class="gb-list_item"><p class="gb-paragraph">Click Request Access and follow the instructions to upload the death certificate.<sup>*</sup></p><img class="gb-image" alt="iPhone screen showing how to request access to become Legacy Contact" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-id/ios-17-iphone-14-pro-settings-apple-id-sign-in-security-legacy-account.png" height="960" width="760" style="max-width: min(100%,380px);"/></li></ol><h3 class="gb-header">Request access on the web</h3><p class="gb-paragraph">If you don’t have access to an Apple device, but you have the access key and death certificate, you can start your request on the web. </p><ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Go to <a href="https://digital-legacy.apple.com/" class="gb-anchor" aria-label="Digital Legacy">Digital Legacy - Request Access</a> (https://digital-legacy.apple.com). </p></li><li class="gb-list_item"><p class="gb-paragraph">Click “Request access” and sign in with your Apple ID or provide the requested contact information. </p></li><li class="gb-list_item"><p class="gb-paragraph">Follow the instructions on the website to verify your identity, enter your access key, and upload the death certificate.</p></li></ol></div> <img class="gb-image" alt="On the Digital Legacy page, you can request access to a deceased friend or family member's account. If you have the access key, click the blue Request access button. If not, click "I don't have an access key."" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-id/safari-digital-legacy-request-access.png" height="1118" width="1560" style="max-width: min(100%,780px);"/> <p class="gb-paragraph">You can check the status of your request at <a href="https://digital-legacy.apple.com/manage" class="gb-anchor" aria-label="Manage Digital Legacy">Digital Legacy - Manage</a> (https://digital-legacy.apple.com/manage).</p> <h2 class="gb-header">After your Legacy Contact request is approved</h2> <p class="gb-paragraph">After your request is verified and approved, you’ll receive an email with more details and instructions. The email will include a special legacy contact Apple ID for your loved one’s account. You’ll be asked to enter your access key again and confirm your contact information. Then you’ll create a password and set up two-factor authentication for the legacy contact Apple ID. You can manage this information at <a href="https://digital-legacy.apple.com/manage" class="gb-anchor" aria-label="Manage Digital Legacy">Digital Legacy - Manage</a> (https://digital-legacy.apple.com/manage).</p> <img class="gb-image" alt="After your Legacy Contact request is approved, a message lets you know that a legacy contact Apple ID has been created for you. You can print or download this Legacy Contact Apple ID, or tap the blue Create a password button." src="https://cdsassets.apple.com/live/7WUAS350/images/apple-id/safari-digital-legacy-contact-apple-id-created.png" height="1118" width="1560" style="max-width: min(100%,780px);"/> <h3 class="gb-header">Access a legacy contact Apple ID</h3> <p class="gb-paragraph">After you create a password and set up two-factor authentication, you can use your legacy contact Apple ID to sign in to the account on the web at <a href="https://icloud.com/" class="gb-anchor" aria-label="iCloud.com">iCloud.com</a> or download the account data at <a href="https://privacy.apple.com/" class="gb-anchor" aria-label="Apple Data & Privacy">privacy.apple.com</a>. Or you can use the legacy contact Apple ID to sign in on an Apple device, just like you would any Apple ID. You can also use the legacy contact Apple ID to <a href="https://support.apple.com/kb/HT204184" class="gb-anchor" aria-label="Restore your iPhone, iPad, or iPod touch from a backup">restore an iCloud backup</a> on an Apple device. You may be asked to enter your Legacy Contact access key for end-to-end encrypted data, like health data, voice memos, and more.</p> <p class="gb-paragraph">Make sure that you use the legacy contact Apple ID to sign in, and not the original account holder’s Apple ID or your personal Apple ID.</p> <img class="gb-image" alt="Mac screen showing how to get access as Legacy Contact " src="https://cdsassets.apple.com/live/7WUAS350/images/apple-id/macos-safari-icloud-com-access-legacy-account.png" height="930" width="1560" style="max-width: min(100%,780px);"/> <p class="gb-paragraph">You can access the legacy account for a limited time—three years from when the first legacy account request is approved—which is noted in your confirmation email and in the account. After this time the legacy account is permanently deleted. You may want to download any content that you’d like to keep. Please note that if your loved one added more than one Legacy Contact for their account, the other contacts may also access the legacy account and make decisions about the account data, including deleting it permanently. </p> <p class="gb-paragraph">After your request is approved, <a href="https://support.apple.com/kb/HT201365" class="gb-anchor" aria-label="Activation Lock for iPhone, iPad, and iPod touch">Activation Lock</a> is removed from devices that use your loved one’s original Apple ID. These devices will need to be <a href="https://support.apple.com/kb/HT201263" class="gb-anchor" aria-label="If you can't update or restore your iPhone or iPod touch">restored to factory settings</a> before they can be used with another Apple ID. </p> <h2 class="gb-header">Learn more</h2> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Learn how to <a href="https://support.apple.com/kb/HT212360" class="gb-anchor" aria-label="How to add a Legacy Contact for your Apple ID">add a Legacy Contact</a>. </p></li><li class="gb-list_item"><p class="gb-paragraph">Learn about <a href="https://support.apple.com/kb/HT212362" class="gb-anchor" aria-label="Data that a Legacy Contact can access">data available to a Legacy Contact</a>.</p></li></ul> <div class="note gb-note"><p class="gb-paragraph">* Documentation requirements might vary by country or region. For example, in Japan, you might need a family certificate indicating the death of an account holder instead of a death certificate.</p></div> <div id="disclaimer"> <div class="sosumi"><p class="gb-paragraph">Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. 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