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CloudTalk Pricing, Features, and Reviews (Nov 2024)

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class="d-flex breadcrumb_main"> <li><a href="https://www.softwaresuggest.com">Home</a></li> <li><a href="https://www.softwaresuggest.com/call-center-software">Call Center Software</a></li> <li>Cloudtalk</li> </ul> </div> <div class="ga_track_soft_list prof_soft_detail popup_new_append"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_claiming_status" value="CLAIMED"> <div class="container_fluid"> <div class="row"> <div class="col-12 col-md-12"> <div class="row header_image_margin"> <div class="col-3 col-md-1 d-flex align-items-center justify-content-center logo_main logo_pad_responsive"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" target="_blank" rel="sponsored nofollow noopener" class="ga_track_header_soft_logo d-flex align-items-center justify-content-center logo_main_prof"> <img height="70" width="70" src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo"> </a> </div> <div class="col-9 col-md-11 d-flex flex-column justify-content-center soft_name_rat_tick_main_outer"> <div class="d-flex soft_name_rat_tick_main"> <div class="pro_soft_name verify_img_flex"> <div class="sticky_inline_for_tickmark"> <h1>CloudTalk</h1> <div class="tooltip_hvr pro_varify_tickmark green_claim"> <div class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium"> This profile is claimed and managed by CloudTalk.<hr>Please note that claimed profiles typically provide fresh content, prompt responses, accurate pricing, and improved user experiences. </div> <div class="verified_tick_bgimg verified_tooltip"></div> </div> </div> </div> <div class="d-flex leaders_lable_main ml-2"> <a href="https://www.softwaresuggest.com/call-center-software#leader_matrix" target="_blank" rel="noopener" class="d-flex align-items-center justify-content-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span> Category&#160;<span>Champions</span> </a> </div> <div class="star_rating_outer"> <div class="col-md-3 star_main_div_green_outer"> <a href="https://www.softwaresuggest.com/cloudtalk#user-reviews"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </a> </div> <div class="col-md-9 padding_main_ratings"> <p class="big_count">4.8<span>/5</span></p> <p class="all_review_count">Based on 45 Reviews </p> <a class="d-flex align-items-center write_rev_header wr_cursor desk_header_big_rat_wr_link" href="https://www.softwaresuggest.com/cloudtalk/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> <a class="d-flex align-items-center write_rev_header wr_cursor mob_header_big_rat_wr_link" href="https://www.softwaresuggest.com/cloudtalk/write-review" target="_blank" rel="noopener nofollow"><span class="wrt_rev_icon"></span> Write a Review</a> </div> </div> <div class="d-flex align-items-center pro_sticky_button"> <div class="d-flex align-items-center btns_main sticky_btn_desktop_only"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" rel="sponsored nofollow noopener"> Visit Website<div class="bg_outbound_img_white"></div> </a> <a class="ga_track_vwl_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn ft_btn" target="_blank" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" rel="sponsored nofollow noopener"> Request Demo<div class="bg_outbound_img_white"></div> </a> </div> <div class="d-flex align-items-center link_btns"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" target="_blank" rel="sponsored nofollow noopener" class="d-flex align-items-center ga_track_vwl_gq get_qut_btn cursor_pointer"> <span class="free_trial_icon_bgimg"></span> Get Quote </a> </div> </div> </div> </div> </div> <div class="d-flex align-items-center flex-column btns_main mobile_button_position sticky_btn_mobile_only"> <a class="ga_track_vwl_vwb d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn vwb_btn" target="_blank" data-comp-id="46535" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" rel="sponsored nofollow noopener"> Visit Website<div class="bg_outbound_img_white"></div> </a> <a class="ga_track_vwl_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn ft_btn" target="_blank" data-comp-id="46535" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" rel="sponsored nofollow noopener"> Request Demo<div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> <div class="profile_nav_tabs"> <div class="nev_arrow_postion"> <ul class="d-flex elem_sticky_nav"> <li class="ss_active_tab"><a class="nav_link" data-active-nav="overview" href="#overview">Product Information</a></li> <li><a class="nav_link" data-active-nav="features" href="#features">Features</a></li> <li><a class="nav_link" data-active-nav="pricing" href="#pricing">Pricing</a></li> <li><a href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_blank" rel="noopener">User Reviews</a></li> <li><a href="https://www.softwaresuggest.com/cloudtalk/alternatives" target="_blank" rel="noopener">Alternative</a></li> </ul> <span id="prev_nav" class="arrow_profile_img backgroundimage_arrow_left pre_nav_sticky" style="display: none;"></span> <span id="next_nav" class="arrow_profile_img backgroundimage_arrow_right next_nav_sticky"></span> </div> </div> </div> </div> <div class="sticky_empty_space"></div> <div class="container mobile_container_padding"> <div class="all_section_main"> <div class="overview_main_section"> <div id="overview" class="row prof_page_section"> <div class="col-12"> <!-- <div class="d-flex align-items-center noteprompt"><span class="sslogo_s"></span><p>SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our <a href="https://www.softwaresuggest.com/review-guidelines" target="_blank" rel="noopener">review guidelines.</a></p><div onclick="document.querySelector('.noteprompt').remove()" class="closebutton_notprompt"></div></div> --> </div> <div class="col-xs-12 col-sm-12 col-xl-8 about_ss_section"> <div class="over_view_discription section_bg_prof"> <div class="d-flex "> <h2 class="subtitle_h3_heading">What is CloudTalk?</h2> </div> <div class="read-more mb-12 overview_mobile_view" style="--line-clamp: 3"> <p class="read_more_text_overview">CloudTalk is a cutting-edge VoIP solution that transforms customer interactions. With over 70 features and seamless CRM integrations, it empowers teams to enhance efficiency, automate workflows, and deliver exceptional customer experiences globally. Elevate your business communication with CloudTalk. </p> </div> </div> <div id="award_section"> <div class="section_bg_prof award_section_remove_border"> <div class="row"> <div class="col-md-6"> <div class="pricing_award_sec_title"> <div class="subtitle_h3_heading">Pricing</div> </div> <div class="ga_track_soft_list start_pricing_top mobile_flex"> <div class="d-flex align-items-center pricing_icon_and_inner_title"> <span class="svg_icon_pricing"></span> <p>CloudTalk Starting Price</p> </div> <div class="start_pricing_main"> <div class="starting_basic_pricing"> <p class="big_starting_price">$ 25/<span>User/Month/Billed Annually</span></p> </div> <div class="pricing_learn_more_section"> <a href="#pricing">View Detailed Pricing</a> </div> </div> </div> </div> <div class="col-md-6"> <div class="d-flex"> <div class="subtitle_h3_heading">Awards </div> </div> <div class="awards_leader_main"> <div class="img_award_main"> <img width="80" height="80" src="https://www.softwaresuggest.com/award_logo/top-rated-2024.png" alt="CloudTalk Award"> </div> <div class="award_leader_conent_main"> <p>Our Awards and Recognition</p> <div class="d-flex learn_more_btn_div"> <span class="more_award_popup_btn award_popup_ajax">More Awards</span> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col-xs-12 col-sm-12 col-xl-4 about_ss_section"> <div id="mobileno_form" class="gt_background"> <div class="gt_blue_bg"> <div class="gt_text">Get Best Quote for CloudTalk</div> <p class="text_p">Connect with SoftwareSuggest experts to get the best quote for your business.</p> </div> <form class="overiewsec_mobile_field"> <input type="hidden" class="ssleadpost_inboundlead" name="ssleadpost[inboundlead]" value="1"> <input type="hidden" class="ssleadpost_currentform" name="ssleadpost[currentform]" value="firstform"> <input type="hidden" class="ssleadpost_source" name="ssleadpost[source]" value="FreeConsultation"> <input type="hidden" class="ssleadpost_categoryid" name="ssleadpost[categoryid]" value="139"> <input type="hidden" class="ssleadpost_software_name" name="ssleadpost[software]" value=""> <input type="hidden" class="utm_source_hiden" name="ssleadpost[utm_source]" value=""> <input type="hidden" class="" name="ssleadpost[is_mobile_no_valid]" value="valid"> <input type="hidden" class="ssleadpost_countrycode" name="ssleadpost[countrycode]" value=""> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <input type="hidden" class="ssleadpost_profileform" name="ssleadpost[profileform]" value="profileform"> <input type="hidden" class="is_mobile_no_valid"> <div class="popup_desk_field_group mobile_no_field"> <div class="blank_intl_code_div iti iti--allow-dropdown iti--separate-dial-code"> <div class="iti__flag-container"> <div class="iti__selected-flag"> <div class="iti__flag iti_"></div> <div class="iti__selected-dial-code">+&nbsp;&nbsp;&nbsp;</div> <div class="iti__arrow"></div> </div> </div> <input class="ssintlTelInput popup_desk_field sidebar_form_input" pattern="^[0-9].*" placeholder="Phone Number *" type="tel" value="" required maxlength="12" name="ssleadpost[mobile]" aria-label="mobile" style="padding-left: 85px;"> </div> </div> <div class="button_center"> <button type="submit" class="gt_button profile_callback_popup ajax_load_popup_form_callback">Request A Call Back</button> </div> </form> </div> </div> </div> </div> <!-- Feature sectin::START --> <div id="features" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Key Features of CloudTalk </h2> <p class="newdesign_title_sub_desc">Here are the powerful features that make CloudTalk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg software_cat"> <div class="feature_software_description"> <ul class="row features_ul"> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Monitoring</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Recording</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Interactive Voice Response (ivr)</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Queuing</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Routing</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Click To Call</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Transfer</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Analytics</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Voicemail</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Conferencing</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Whispering</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Call Barging</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">CRM Integration</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Real Time Dashboard</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Customizable Reporting</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Automatic Call Distribution (acd)</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Power Dialer</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">Number Porting</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 ">International Numbers</li> <li class="keyfeature-div col-xs-12 col-sm-12 col-md-6 col-lg-4 col-xl-3 scroll_to_feature">Sms Integration</li> </ul> <div class="showmore_show_less_main"> <span class="show_more firsttab_showmore loadfeature_ajax">Show More <span class="keyboard_arrow_down"></span></span> </div> </div> </div> </div> </div> </div> <!-- <div id="features" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Key Features of CloudTalk </h2> <p class="newdesign_title_sub_desc">Here are the powerful features that make CloudTalk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg software_cat"> <div class="d-flex align-items-center custom_tab_list feature_tab_list"> <a href="#tabcat_feature1" data-tab="tabcat_feature1" class="ripple_btn d-flex align-items-center active_tab">0</a> <a href="#tabcat_feature2" data-tab="tabcat_feature2" class="ripple_btn d-flex align-items-center loadfeature_ajax">1</a> <a href="#tabcat_feature3" data-tab="tabcat_feature3" class="ripple_btn d-flex align-items-center loadfeature_ajax">2</a> <a href="#tabcat_feature4" data-tab="tabcat_feature4" class="ripple_btn d-flex align-items-center loadfeature_ajax">3</a> <a href="#tabcat_feature5" data-tab="tabcat_feature5" class="ripple_btn d-flex align-items-center loadfeature_ajax">4</a> </div> <div class="feature_software_description"> <div id="tabcat_feature1" class="custom_tab_panel active_tab_panel section_bg_prof scroll_screenshots fancyboxss"> <ul class="row features_ul"> </ul> </div> <div id="tabcat_feature2" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature3" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature4" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature5" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature6" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature7" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature8" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature9" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature10" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature11" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature12" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature13" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature14" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature15" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature16" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature17" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature18" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature19" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature20" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> <div id="tabcat_feature21" class="custom_tab_panel section_bg_prof scroll_screenshots fancyboxss"> </div> </div> <span id="feature_prev_nav" class="arrow_profile_img backgroundimage_arrow_left feature_pre_nav_sticky"></span> <span id="feature_next_nav" class="arrow_profile_img backgroundimage_arrow_right feature_next_nav_sticky"></span> </div> </div> </div> </div> --> <!-- Feature sectin::END --> <div id="screenshots" class=""> <div class="ga_track_soft_list section_main section_bg_prof" id="video_panel"> <div class="d-flex"> <h2 class="subtitle_h3_heading">CloudTalk Screenshots </h2> </div> <div class="row"> <div class="col-sm-12 col-md-12 col-xl-6"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <a data-fancybox="gallery" class="ga_track_screenshots big_screenshot_profile d-flex screenshot_div fancybox" href="https://images.softwaresuggest.com/latest_screenshots/1561718326734_1_b_80.png"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1561718326734_1_b_80.png" alt="CloudTalk Screenshot1"> </a> </div> <div class="col-sm-12 col-md-12 col-xl-6"> <div class="ga_track_soft_list screenshot_row row"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1561718326749_5_b_80.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1561718326749_5_b_80.png" alt="CloudTalk Small Screenshot 1"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1561718326745_4_b_80.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1561718326745_4_b_80.png" alt="CloudTalk Small Screenshot 2"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1561718326742_3_b_80.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1561718326742_3_b_80.png" alt="CloudTalk Small Screenshot 3"> </a> </div> <div class="col-md-4 main_small_ss_new "> <a href="https://images.softwaresuggest.com/latest_screenshots/1561718326738_2_b_80.png" data-fancybox="gallery" class="ga_track_screenshots d-flex fancybox small_screenshot_div"> <img height="200" width="200" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1561718326738_2_b_80.png" alt="CloudTalk Small Screenshot 4"> </a> </div> </div> </div> </div> </div> </div> <!-- pricing sectio::START --> <div id="pricing" class="prof_page_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>CloudTalk Pricing</h2> <p class="newdesign_title_sub_desc"> Here are the pricing plans for CloudTalk. Choose the plan that best fits your requirements and budget. <span class="pricing_link ga_track_soft_list"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="popup_soft_id" value="48012"> <a class="ga_track_vwl_pcs pricing_link_style" data-comp-id="46535" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" rel="sponsored nofollow noopener" target="_blank">Get Detailed CloudTalk pricing</a> as per your requirements. </span> </p> </div> <div class="col-12"> <div class="section_bg_prof pricing_discription"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <div class="row price_row_mar_top"> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Starter"> Starter </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 25</b> <div class="pricing_bottom_text">User/Month/Billed Annually</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>Unlimited inbound & intracompany calls</li> <li>Click to call</li> <li>Automated call distribution</li> <li>Mobile app</li> <li>Unlimited call queuing</li> <li>140+ International numbers</li> <li>Call Flow Designer</li> <li>and more advanced features</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CloudTalk"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Essential"> Essential </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 30</b> <div class="pricing_bottom_text">User/Month/Billed Annually</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>All Starter features</li> <li>Advanced analytics with unlimited history</li> <li>Real-time client dashboard</li> <li>One-to-one onboarding session</li> <li>Integrations to other systems</li> <li>Unlimited concurrent calls</li> <li>Skill-based routing</li> <li>Smart queueing</li> <li>SMS/ Text Messages</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CloudTalk"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> <div class="col-xl-3 pricing_sec_cell "> <div class="soft-pricing-table"> <div class="table-header"> <div class="soft-plan-heading" title="Expert"> Expert </div> <div class="d-flex flex-column align-items-center justify-content-center soft-plan-price"> <b>$ 50</b> <div class="pricing_bottom_text">User/Month/Billed Annually</div> </div> </div> <div class="soft-pricing-instruction"> <ul> <li>All Essetial features</li> <li>Salesforce integration</li> <li>Power dialer</li> <li>Smart Dialer</li> <li>Wallboards</li> <li>Dedicated account manager</li> <li>Speech to text</li> <li>Sentiment & CSAT score</li> <li>Call Monitoring</li> </ul> </div> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CloudTalk"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Start Free Trial</a> </div> </div> </div> </div> </div> </div> <div class="d-flex align-items-center justify-content-between col-12"> <p class="last_update_price"><b>The pricing information for CloudTalk is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.</b></p> </div> <div class="d-flex align-items-center justify-content-between col-12 lastupdated_pricing_and_ft"> <p class="last_update_price">The pricing information was last updated on 24th November 2024.</p> <p class="ft_available_pricing"><span class="gree_tick_ft"></span> Free Trial is available</p> </div> </div> </div> <!-- pricing sectio::END --> <!-- Claim profile::START --> <!-- Claim profile::END --> <!-- specification section::START --> <div id="specifications" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>CloudTalk Specifications</h2> <p class="newdesign_title_sub_desc">Get a closer look at the technical specifications and system requirements for CloudTalk. Find out if it's compatible with your operating system and other software.</p> </div> <div class="col-12"> <div class="section_bg_prof below_main_section_bg specification_section_content"> <div class="row row_ss_spacing"> <div class="col-3 specification_bg"> <div class="specification_list_view">Company Details :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view company_detail_list"> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon company_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Company Name :</span> CloudTalk</span> </div> <div class="ga_track_soft_list d-flex align-items-start specification_c_details"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CloudTalk"> <div class="blue_icon_main"> <span class="specification_icon domain_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Website : </span><a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff" data-comp-id="46535" target="_blank" rel="sponsored nofollow noopener" class="ga_track_vwl_comp_d specification_visit_website">Visit Website</a></span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon home_service_specification"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Full Address : </span>CloudTalk ltd Kemp House, 152 – 160 City Road London, EC1V 2NX United Kingdom</span> </div> <div class="d-flex align-items-start specification_c_details"> <div class="blue_icon_main"> <span class="specification_icon varified_image"></span> </div> <span class="blue_icon_main_span_text d-flex align-items-start"><span class="comp_detail_title d-flex">Overview Provided by : </span> CloudTalk </span> </div> </div> </div> </div> <div class="row row_ss_spacing showmore_speci_witharrow_main"> <div class="col-3 specification_bg"> </div> <div class="col-9 specification_width"> <div class="showmore_speci_witharrow">Show More</div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Mobile Platforms : </div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center mobile_wrap_speci"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon android_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a href="https://play.google.com/store/apps/details?id=io.cloudtalk.go" rel="nofollow noopener" target="_blank">Android</a></span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon mobile_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a href="https://apps.apple.com/sk/app/cloudtalk-go-business-phone/id1459369621" rel="nofollow noopener" target="_blank">iOS</a></span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon mobileapp_service_specification"></span> </div> <span class="blue_icon_main_span_text"><a class="ga_track_andr_soft wr_cursor android_ios_link" href="https://www.softwaresuggest.com/cloudtalk/mobile-app" target="_blank" rel="noopener">CloudTalk App</a></span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Language Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view mobile_scroll_lang_main"> <div class="d-flex align-items-center specification_space mobile_wrap_speci mobile_scroll_lang"> <div class="blue_icon_main"> <span class="specification_icon language_service_specification"></span> </div> <div class="d-flex align-items-center language_seprator_line"> <span class="blue_icon_main_span_text">English</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Business :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon freelancer_service_specification"></span> </div> <span class="blue_icon_main_span_text">Freelancers</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon rocket_service_specification"></span> </div> <span class="blue_icon_main_span_text">StartUps</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon analytics_service_specification"></span> </div> <span class="blue_icon_main_span_text">SMBs</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Available Support :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_gap"> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon email_service_specification"></span> </div> <span class="blue_icon_main_span_text">Email</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon phone_service_specification"></span> </div> <span class="blue_icon_main_span_text">Phone</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main ?>"> <span class="specification_icon support_service_specification"></span> </div> <span class="blue_icon_main_span_text">Live Support</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon training_service_specification"></span> </div> <span class="blue_icon_main_span_text">Training</span> </div> <div class="d-flex align-items-center"> <div class="blue_icon_main"> <span class="specification_icon ticket_service_specification"></span> </div> <span class="blue_icon_main_span_text">Tickets</span> </div> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">CloudTalk Categories on SoftwareSuggest :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <div class="d-flex align-items-center specification_business specification_space "> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Call Recording Software"> <a class="specification_category" href="https://www.softwaresuggest.com/call-recording-software" target="_blank" rel="noopener">Call Recording Software</a> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Call Tracking Software"> <a class="specification_category" href="https://www.softwaresuggest.com/call-tracking-software" target="_blank" rel="noopener">Call Tracking Software</a> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Predictive Dialer Software"> <a class="specification_category" href="https://www.softwaresuggest.com/predictive-dialer-software" target="_blank" rel="noopener">Predictive Dialer Software</a> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Telemarketing Software"> <a class="specification_category" href="https://www.softwaresuggest.com/telemarketing-software" target="_blank" rel="noopener">Telemarketing Software</a> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Cloud Telephony Software"> <a class="specification_category" href="https://www.softwaresuggest.com/cloud-telephony-software" target="_blank" rel="noopener">Cloud Telephony Software</a> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_spe_ot_cat_name" value="Auto Dialer Software"> <a class="specification_category" href="https://www.softwaresuggest.com/auto-dialer-software" target="_blank" rel="noopener">Auto Dialer Software</a> </div> </div> </div> </div> <div class="row row_ss_spacing hiden_specification"> <div class="col-3 specification_bg"> <div class="specification_list_view">Integrations :</div> </div> <div class="col-9 specification_width "> <div class="specification_list_view"> <ul class="d-flex align-items-center specification_ul"> <li class="keyfeature-div data_view blue_icon_main_span_text"><a target="_blank" href="https://www.softwaresuggest.com/iclinic">Healcon Practice</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> <!-- specification section::END --> <!-- comparison section::START --> <div id="comparison" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>CloudTalk Comparisons</h2> <p class="newdesign_title_sub_desc">Compare CloudTalk with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.</p> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/zoho-support-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689760133_Desk-logo-lockup.jpg" alt="Zoho Desk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zoho Desk">Zoho Desk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/ringcentral-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1513767532_Ringcentral-logo.png" alt="RingCentral logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="RingCentral">RingCentral</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/cloudtalk-vs-kixie" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1504855642_Kixie-logo.png" alt="Kixie logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Kixie">Kixie</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/five9-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1469688155_five9.jpg" alt="Five9 logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Five9">Five9</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/aircall-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1506068105_Aircall-logo.png" alt="Aircall logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Aircall">Aircall</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 "> <a href="https://www.softwaresuggest.com/compare/justcall-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1696342202_justcall-1669218899-logo.png" alt="JustCall logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="JustCall">JustCall</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/callhippo-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1611575207_Callhippo logo.png" alt="CallHippo logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CallHippo">CallHippo</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/freshcaller-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1630477626_Freshdesk Contact Center.png" alt="Freshdesk Contact Center (formerly Freshcaller) logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk Contact Center (formerly Freshcaller)">Freshdesk Contact Center (formerly Freshcaller)</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-4 col-md-6 col-sm-6 col-12 extra_soft_compare extra_soft_compare_hidden"> <a href="https://www.softwaresuggest.com/compare/exotel-vs-cloudtalk" target="_blank" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div pro_comp_logo_main d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" alt="CloudTalk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="CloudTalk">CloudTalk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1682482100_152_by_30px.-06.png" alt="Exotel logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Exotel">Exotel</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 d-flex"> <span class="extra_soft_compare_show_more_btn"> <span class="view_more_less">View more</span> CloudTalk comparisons <span class="keyboard_arrow_down"></span> <span class="keyboard_arrow_up"></span> </span> </div> </div> </div> <!-- comparison section::END --> <div class="row"> <div class="col-xs-12 col-sm-12 col-xl-9 listing-part-col"> <!-- description section::START --> <div id="description" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>CloudTalk Description</h2> <p class="newdesign_title_sub_desc">Here's the comprehensive description of CloudTalk. Gain a brief understanding of its unique features and exceptional benefits.</p> </div> <div class="col-12"> <div class="software_discription section_bg_prof below_main_section_bg "> <div class="soft_desc_main"> <div id="description_tab_1" class="custom_tab_panel active_tab_panel"> <p style="text-align:justify">CloudTalk is an intuitive cloud-based call center software that was designed especially for sales and support team working in small and medium-sized businesses to deliver clear, responsive, and high-quality customer support to their clients. It is an extremely flexible communication platform that can be tailored to suit any environment, business size, and even specific needs and requirements.</p> </div> </div> <div class="mobile_view_desc_show" style="display: none;"> <div class="d-flex align-items-center"> Read More <div class="keyboard_arrow_down"></div> </div> </div> <div class="mobile_view_desc_hide" style="display: none;"> <div class="d-flex align-items-center"> Read Less <div class="keyboard_arrow_up"></div> </div> </div> </div> </div> </div> </div> <!-- description section::END --> <!-- People who viewed section::START --> <div class="append_ppl_viewed"></div> <!-- People who viewed section::END --> <!-- start: resources section --> <div id="resources" class=""> <div class="row section_main"> <div class="col-12 section_title"> <h2>CloudTalk Resources</h2> </div> <div class="col-12"> <div class="section_bg_prof resources_tab_main below_main_section_bg"> <div class="resources_nav_outer_div"> <div class="custom_tab_list"> <a href="#resources_tab_videos" data-tab="resources_tab_videos" class="resources_tab ripple_btn active_tab">Videos</a> </div> <span id="resources_prev_nav" class="resources_left_arrow" style="display: none;"></span> <span id="resources_next_nav" class="resources_right_arrow" style="display: none;"></span> </div> <div class="resources_content_main_div"> <div id="resources_tab_videos" class="custom_tab_panel active_tab_panel"> <!-- video section::START --> <div id="videos_section"> <div class="row section_main"> <div class="col-12"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <iframe data-src="https://www.youtube.com/embed/P6YRsqeYNVU" loading="lazy" class="lazyload" title="CloudTalk Video"></iframe> </div> </div> </div> </div> </div> </div> </div> </div> </div> <!-- end: resources section --> <!-- overall review section::START --> <div id="overall_reviews"> <div class="row section_main"> <div class="col-12 section_title"> <h2>Overall CloudTalk Reviews</h2> <p class="newdesign_title_sub_desc">Thinking about using CloudTalk? Check out verified user reviews & ratings based on CloudTalk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.</p> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="below_main_section_bg"> <div class="border_bottom_overall_reviews"> <div class="row padding_overall_review"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-5"> <div class="row"> <div class="col-md-3 star_main_div_green_outer"> <div class="star_main_div_green"> <span class="starsvg_img_white"></span> </div> </div> <div class="col-md-9 padding_count_ratings"> <p class="big_count"> 4.8<span>/5</span> </p> <p class="all_review_count">Based on 45 Reviews </p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-7 write_review_ask_ques_main"> <a class="d-flex align-items-center justify-content-center write_review_profile_where_reviwes write_rev_header wr_cursor" href="https://www.softwaresuggest.com/cloudtalk/write-review" target="_blank" rel="noopener nofollow">Write a Review</a> <span class="or_btw_ask_ques">Or</span> <div class="ga_track_soft_list ask_q_button_div_prof"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <span class="ga_track_overall_ask_q ajax_load_popup_form ask_q_button_prof">Ask a Question</span> </div> </div> </div> </div> <div class="second_section_main_overall"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value_text" x="50%" y="60%">4.7</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-6"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp rev_progress_bar noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Likelihood to recommend</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <text class="rev_value" x="50%" y="60%">95%</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Likelihood to recommend</p> <p class="average_text">Out of 100%</p> </div> </div> </div> </div> </div> <div class="third_section_overall_review"> <div class="d-flex "> <h3 class="subtitle_h3_heading">CloudTalk Pros and Cons</h3> </div> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-lg-4 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Audio calls connected without interruption. It was a good result for me."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Well sold to us! The integration into our CRM and recording feature."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_up_green"></span> <p>"Easy to use and very user-friendly, can start immediately. The sales and support team, especially Chia, has been very helpful and responsive."</p> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-6 col-xl-6"> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"One of the cons for me is the high prices across countries. This disappoints me."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Their terms and conditions are awful—really unfair to their customers. Their app is very weak."</p> </div> <div class="d-flex content_check_main_div"> <span class="thumb_down_red"></span> <p>"Talktime charges for Singapore seem to be on the higher side compared to other dialers, even with preferential pricing. It would be good if we could download all the call logs at one go and sort them according to the length of the call."</p> </div> </div> </div> </div> <p class="varifiedrev_line"><span class="shield_image_reviewsection"></span>SoftwareSuggest reviews are authentic and verified. <span class="review_sec_popupbtn ajax_load_popup_form">Here's how.</span></p> </div> </div> </div> </div> </div> <!-- overall review section::END --> <!-- user review section::START --> <div id="user-reviews" class="prof_page_section user_review_section_main_div"> <div class="row section_main"> <div class="ga_track_soft_list col-12 d-flex align-items-center justify-content-between section_title section_title_with_btn"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <div class="main_revsec_title">Showing <span class="rev_showing">3</span> out of 45 Reviews</div> </div> <div class="col-12"> <div class="section_bg_prof overall_reviews_section"> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/muradismayilzade-20240103193636.jpeg')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/murad-4603845" target="_blank" rel="noindex follow"><p class="review_user_name"> Murad I. </p></a> <div> <p class="jobtitle_org_p user_jobtitle">IT Manager</p> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Free trial (Daily)</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>501-1000 employees</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Jan 03, 2024 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr verified_user_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium"> The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.</span> <p>Verified User</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">It was easy to use</div> <p>After signing up with Cloudtalk, I checked my balance. I made audio calls to my partners in many countries using the system. The calls connected without interruption, which was a good result for me.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> CloudTalk Mobile App Experience</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span class="active_span_rating" >6</span> <span >7</span> <span >8</span> <span >9</span> <span >10</span> </div> </div> </div> <div class="review_progres_column"> <p class="cons_review"> CloudTalk After Sales Service Rating</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span class="active_span_rating" >6</span> <span >7</span> <span >8</span> <span >9</span> <span >10</span> </div> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about CloudTalk?</strong></p> <p class="coment_review">Audio calls connected without interruption. It was a good result for me.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about CloudTalk?</strong></p> <p class="coment_review">One of the cons for me is the high prices across countries. This disappoints me.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What features is CloudTalk currently missing?</strong></p> <p class="coment_review"> video call option</p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="48012"> <input type="hidden" name="review_id" class="like_review_id" value="62584"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/cloudtalk"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 0</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/ciaran-17051" target="_blank" rel="noindex follow"><p class="review_user_name"> Ciaran </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>Less than 6 months</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>11-50 employee</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>1.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Aug 04, 2021 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr verified_user_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium"> The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.</span> <p>Verified User</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">The reviewer received a nominal gift card as appreciation for submitting this review.</span> <p>Incentivized Review</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Nice to start - but too many issues & awful terms and conditions of contract</div> <p>Good record features and integrated into our CRM, but we kept missing calls from the app. It never seemed to ring, and the quality was hit or miss. The refund/cancellation policy is brutal.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main less_four_star_progress "> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main less_four_star_progress "> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main less_four_star_progress "> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main less_four_star_progress "> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">1</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> CloudTalk IOS App Experience</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span class="active_span_rating" >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span >6</span> <span >7</span> <span >8</span> <span >9</span> <span >10</span> </div> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about CloudTalk?</strong></p> <p class="coment_review">Well sold to us! The integration into our CRM and recording feature.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about CloudTalk?</strong></p> <p class="coment_review">Their terms and conditions are awful—really unfair to their customers. Their app is very weak.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>Do you think CloudTalk delivers value for the money spent?</strong></p> <p class="coment_review"> No </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>Are you satisfied with CloudTalk features?</strong></p> <p class="coment_review"> No </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>Did implimentation of CloudTalk was easy?</strong></p> <p class="coment_review"> No </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What features is CloudTalk currently missing?</strong></p> <p class="coment_review"> A quality app and notfication system</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>How CloudTalk is better/different from its competitors?</strong></p> <p class="coment_review"> It is not </p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="48012"> <input type="hidden" name="review_id" class="like_review_id" value="38931"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/cloudtalk"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 5</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> <div class="rev_sec_mian rev_sec_main_count "> <div class="below_main_section_bg"> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-lg-12 col-xl-12 main_parent_class_review"> <div class="d-flex align-items-center user_icon_name_review_profile"> <div class="bg_image_main"> <span class="person_background_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"> </span> </div> <div class="name_source_review new_profile_review_header"> <a class="user_review_anchor_tag" href="https://www.softwaresuggest.com/profile/hello-3923" target="_blank" rel="noindex follow"><p class="review_user_name"> Nick </p></a> <div> <div class="used_software_company_size_main"> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Used the software for : </span>2+ years</p> </div> <div class="used_software_for mr-2"> <p><span class="used_software_for_span">Company Size :</span>51-200 employee</p> </div> </div> </div> <div class="star_new_rating_main"> <div class="ratings_star_img_p_main"> <p>4.0</p> <span class="starsvg_img_profile"></span> </div> <p class="all_review_count">Jul 01, 2021 </p> </div> </div> </div> <div class="append_used_software_for"></div> </div> </div> <div class="d-flex flex-wrap lables_review_cat"> <div class="tooltip_hvr reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">Verified via Business email.</span> <p>Verified Reviewer</p> </div> <div class="tooltip_hvr reviewsource_tooltip reviewlables_design mr-2"> <span class="ss_tooltip" data-tooltip-pos="down" data-tooltip-length="medium">This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.</span> <p>Review Source: Organic</p> </div> </div> </div> </div> <div class="main_reviews_border_bottom"> <div class="padding_overall_review"> <div class="main_review_heading_main">Review on CloudTalk</div> <p>Pleasant experience, easy to use, and user-friendly. The sales and support team are very responsive. However, it would be beneficial if there were further revisions to the pricing, which would help us maintain low costs in the long run.</p> <div class="row"> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-4"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Feature</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Ease of use</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main less_four_star_progress "> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Value for money</p> <p class="average_text">Out of 5</p> </div> </div> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"> </path> <text class="rev_value_text" x="50%" y="60%">5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Customer support</p> <p class="average_text">Out of 5</p> </div> </div> <div class="review_progres_column"> <p class="cons_review"> CloudTalk Mobile App Experience</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span >6</span> <span >7</span> <span >8</span> <span class="active_span_rating" >9</span> <span >10</span> </div> </div> </div> <div class="review_progres_column"> <p class="cons_review"> CloudTalk After Sales Service Rating</p> <div class="rating_progress_main"> <div class="progress_path"></div> <div class="rating_num_progress"> <span >1</span> <span >2</span> <span >3</span> <span >4</span> <span >5</span> <span >6</span> <span >7</span> <span class="active_span_rating" >8</span> <span >9</span> <span >10</span> </div> </div> </div> </div> <div class="col-xs-12 col-sm-3 col-md-12 col-xl-8"> <div class="pros_title_detail"> <p class="pros_review"><strong>What do you like best about CloudTalk?</strong></p> <p class="coment_review">Easy to use and very user-friendly, can start immediately. The sales and support team, especially Chia, has been very helpful and responsive.</p> </div> <div class="cons_title_detail"> <p class="cons_review"><strong>What do you dislike about CloudTalk?</strong></p> <p class="coment_review">Talktime charges for Singapore seem to be on the higher side compared to other dialers, even with preferential pricing. It would be good if we could download all the call logs at one go and sort them according to the length of the call.</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>Do you think CloudTalk delivers value for the money spent?</strong></p> <p class="coment_review"> Yes </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>Are you satisfied with CloudTalk features?</strong></p> <p class="coment_review"> Yes </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>Did implimentation of CloudTalk was easy?</strong></p> <p class="coment_review"> Yes </p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What features is CloudTalk currently missing?</strong></p> <p class="coment_review"> Will be good if can download all the call logs at one go and to sort them according to length of call</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>What other products like CloudTalk have you used or evaluated?</strong></p> <p class="coment_review"> Skype</p> </div> <div class="pros_title_detail"> <p class="cons_review"><strong>How CloudTalk is better/different from its competitors?</strong></p> <p class="coment_review"> User friendly and responsive support team </p> </div> </div> </div> </div> </div> <div class="padding_overall_review"> <div class="d-flex align-items-center justify-content-end like_and_share_main"> <input type="hidden" name="software_id" class="like_soft_id" value="48012"> <input type="hidden" name="review_id" class="like_review_id" value="37733"> <div class="like_btn_main "> <div class="d-flex align-items-center review_like_usefull ajax_load_popup_form useful_review_btn"> <input type="hidden" class="review_landing_url" value="https://www.softwaresuggest.com/cloudtalk"> <span class="like_image_bg"></span> <span class="usefull_or_not">Useful 3</span> </div> </div> <div class="share_btn_main"> <div class="share_btn d-flex align-items-center"> <span class="share_icon"></span> <span class="share_text">Share</span> </div> <div class="share_drop_down"> <a class="wr_cursor" href="https://www.linkedin.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_linkedin_image"></span></a> <a class="wr_cursor" href="https://twitter.com/share?url=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_twitter_image"></span></a> <a class="wr_cursor" href="https://www.facebook.com/sharer.php?u=https%3A%2F%2Fwww.softwaresuggest.com%2Fcloudtalk#user-reviews" target="_blank" rel="noopener nofollow"><span class="share_fb_image"></span></a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col-12 d-flex justify-content-center view_review_btn_div"> <a href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_blank" rel="noopener" class="d-flex align-items-center justify-content-center review_view_more_btn"> See All 45 Reviews</a> </div> </div> </div> <!-- user review section::END --> <!-- alternatives section::START --> <div id="alternatives" class="software_section_main"> <div class="row section_main"> <div class="col-md-12 section_title"> <h2>Alternatives of CloudTalk</h2> <p class="newdesign_title_sub_desc">Explore alternative software options that can fulfill similar requirements as CloudTalk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.</p> </div> <div class="col-12"> <div class="alt_soft_append row soft_list_row"> <!-- // alternatives data will append here --> </div> </div> <div class="col-md-12 d-flex justify-content-center"> <div class="ga_track_soft_list d-flex align-items-center justify-content-end more_alt_btn_main"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <a href="https://www.softwaresuggest.com/cloudtalk/alternatives" target="_blank" rel="noopener" class="ga_track_alt_more_btn more_alt_btn">More CloudTalk Alternatives</a> </div> </div> </div> </div> <!-- alternatives section::END --> <!-- FAQ section::START --> <div id="faqs" class="new_design_faq_section"> <div class="row section_main"> <div class="col-12 section_title"> <h2>CloudTalk FAQs</h2> </div> <div class="col-12"> <div class="below_main_section_bg"> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main activefaq"> <div class="d-flex align-items-center"><h3 class="faq_questions">How much does CloudTalk cost?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" style="display:block;"><p>The starting price of CloudTalk is $ 25/User/Month/Billed Annually. It has different pricing plans:</p><ol><li>Starter : $ 25/User/Month/Billed Annually</li><li>Essential : $ 30/User/Month/Billed Annually</li><li>Expert : $ 50/User/Month/Billed Annually</li></ol><p>CloudTalk also provides a free trial to users.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What apps do CloudTalk integrate with?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>CloudTalk integrates with various apps:</p><ul><li>Zapier</li><li> Salesforce</li><li> Zendesk</li><li> HubSpot</li><li> Intercom</li><li> Zendesk Sell</li><li> Pipedrive</li><li> Gong</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What are the top 5 features for CloudTalk?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The top 5 features for CloudTalk are:</p><ul><li>CRM integration</li><li>SMS</li><li>Training Management</li><li>Call Center</li><li>Mobile App</li></ul></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What platforms does CloudTalk support?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>CloudTalk supports a variety of platforms including Android and IOS.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">What types of businesses does CloudTalk serve?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>CloudTalk serves a wide range of businesses, including but not limited to Freelancer, Startups & SMEs.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">How is CloudTalk commonly used?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>CloudTalk is commonly used for various purposes, such as Call Recording, Call Tracking, Cloud Telephony and more.</p></div> </div> <div class="faq_q_a_main"> <div class="d-flex align-items-center justify-content-between faq_question_main "> <div class="d-flex align-items-center"><h3 class="faq_questions">Who are the primary competitors of CloudTalk?</h3></div> <span class="add_faq_span"></span> </div> <div class="faq_answer_main" ><p>The three major competitors of CloudTalk are Five9, RingCentral and Aircall. 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current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ loadScripts([ '//www.googletagservices.com/tag/js/gpt.js', ],function(){ googletag.cmd.push(function(){ googletag.defineSlot("/58135396/Softdetail_Leaderboard_Bottom_728x90",[728,90],"div-gpt-ad-1511522233525-0").addService(googletag.pubads()); googletag.defineSlot("/58135396/Leaderboard_SoftDetail_Top_728x90",[728,90],"div-gpt-ad-1511522233525-1").addService(googletag.pubads()); googletag.defineSlot("/58135396/Softdetail_Square_RighSide_300x250",[300,250],"div-gpt-ad-1511522233525-2").addService(googletag.pubads()); googletag.defineSlot("/58135396/Software_Detail_300x600",[300,600],"div-gpt-ad-1511522233525-3").addService(googletag.pubads()); googletag.defineSlot('/58135396/SS_ads_banners', [728, 90], 'div-gpt-ad-1538650212016-0').addService(googletag.pubads()); googletag.pubads().setTargeting("pageid","call-center-software"); googletag.pubads().collapseEmptyDivs(); googletag.pubads().enableSyncRendering(); googletag.enableServices() }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-0'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-1'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-2'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1511522233525-3'); }); googletag.cmd.push(function() { googletag.display('div-gpt-ad-1538650212016-0'); }); }); (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryId = document.querySelector('.categoryid').value; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); 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