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Activate Windows - Microsoft Support
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dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Windows 11</span> <span class="appliesToItem">Windows 10</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section class="ocpIntroduction"> <p></p> <div class="supTabControl" id="WindowsVersion" tab-control-with-os-targeting="false" tab-control-with-office-version-targeting="false" tab-control-with-windows-version-targeting="true"> <div class="supTabControlHeaderContainer"> <div role="tablist" ms.pagearea="Body" ms.cmpgrp="tabs" ms.interactiontype="11" class="supTabControlHeader " ms.defaulttab="WindowsVersion," ms.activetab="WindowsVersion,Windows10"><a href="javascript:" role="tab" data-bi-bhvr="TAB" targeted-os="" targeted-office-version="" targeted-windows-version="" tab-hash="WindowsVersion=Windows_11" referenced-content-position="1" aria-label="Windows 11" id="WindowsVersion-supTabControlHeader-1" class="supTabControlTabHeader supTabControlHeaderActive" name="windowsversion=windows_11" aria-selected="true">Windows 11</a><a href="javascript:" role="tab" data-bi-bhvr="TAB" targeted-os="" targeted-office-version="" targeted-windows-version="Windows10" tab-hash="WindowsVersion=Windows_10" referenced-content-position="2" aria-label="Windows 10" id="WindowsVersion-supTabControlHeader-2" class="supTabControlTabHeader" name="windowsversion=windows_10" aria-selected="false">Windows 10</a></div> </div> <div class="supTabControlContent"> <div id="WindowsVersion-supTabControlContent-1" class="supTabControlTabContent"> <p>Activation helps verify that your copy of Windows is <a href="https://www.microsoft.com/howtotell/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">genuine</a> and hasn鈥檛 been used on more devices than the Microsoft Software License Terms allow. Watch how to activate Windows in the video below.</p> <div class="ocpVideo" data-channel="ALTENUS_MS_OFFICE" data-videoid="RW1cWOq" data-videotitle="Understanding Windows licenses and activation" data-llcc="en-us" data-videotype="single" data-player="SP_MOD_OfficeCom" itemprop="video" itemscope="" itemtype="http://schema.org/VideoObject"> <meta itemprop="name" content="Understanding Windows licenses and activation"> <meta itemprop="duration" content="00:02:40"> <meta itemprop="thumbnailUrl" content="https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RW1d22P"> <meta itemprop="contentUrl" content="https://wus-streaming-video-rt-microsoft-com.akamaized.net/06e762ca-e1f5-4ccf-8122-9691535316d4/fcb6a617-22ff-46df-b777-09e033d9_3400.mp4"> <meta itemprop="embedUrl" content="https://wus-streaming-video-rt-microsoft-com.akamaized.net/06e762ca-e1f5-4ccf-8122-9691535316d4/fcb6a617-22ff-46df-b777-09e033d9_3400.mp4"><picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/4873755a-8b1e-497e-bc54-101d1e75d3e7.png" loading="lazy" alt="Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9."></picture></div> <p>Having trouble playing the video? <a href="https://www.youtube.com/watch?v=Xt-lRxQ-B34" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Watch it on YouTube.</a></p> <section aria-labelledby="ID0ED0JB0BBDBD" class="ocpSection"> <h2 id="ID0ED0JB0BBDBD" class="">Are you having problems activating Windows?</h2> <p>Start by trying the activation troubleshooter in the Get Help app. 聽Get Help can guide you through the correct steps to fix most activation issues.</p> <p> <a href="ms-contact-support://smc-to-emerald/ActivateWindows" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Open Get Help</a> </p> </section> <section aria-labelledby="ID0ED0HB0BBDBD" class="ocpSection"> <h2 id="ID0ED0HB0BBDBD" class="">Checking your Windows activation status</h2> <p>You'll first want to find out if your Windows 11聽is activated and linked to your Microsoft account.</p> <p>It is essential that you link your Microsoft account to the Windows 11聽license on your device. Linking your Microsoft account with your digital license enables you to reactivate Windows using the Activation troubleshooter whenever you make a significant hardware change.</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E0FB0BBDBD-button" aria-controls="ID0E0FB0BBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Checking your Windows activation status</div></button></h2> <div class="ocpebw" id="ID0E0FB0BBDBD-panel" aria-labelledby="ID0E0FB0BBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>To check activation status in Windows 11, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> and then select <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .聽聽Your activation status will be listed next to <b class="ocpLegacyBold"> Activation. </b></p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check聽 activation status in Settings</a> </p> <p>You'll see one of these activation status messages on the Activation page:</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Activation status</p> </th> <th> <p>Description</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Windows is activated</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft account is not linked.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Follow instructions in <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-type="anchor">Linking your Microsoft account</a> .</p> <meta itemprop="position" content="3"> </li> </ul> </td> </tr> <tr> <td> <p>Windows is activated with a digital license</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Your Microsoft account is not linked to your digital license.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Follow instructions in <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-type="anchor">Linking your Microsoft account</a> .</p> <meta itemprop="position" content="3"> </li> </ul> </td> </tr> <tr> <td> <p>Windows is activated with a digital license linked to your Microsoft account</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Your Microsoft account is already linked to your digital license.</p> <meta itemprop="position" content="2"> </li> </ul> </td> </tr> <tr> <td> <p>Windows is not activated</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are not activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You will see an error message explaining the failure.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You might聽need to purchase Windows 11聽to activate.</p> <meta itemprop="position" content="3"> </li> </ul> </td> </tr> </tbody> </table> <p></p> <p>If you need to purchase a license for your device, see "Purchase a Windows 11聽license."</p> <p>If you have purchased a license for this device already and still receive an error message, continue to <a href="#bkmk_methods_of_activation" class="ocpInlineLink" aria-label=" Methods of activation" data-bi-type="anchor">Methods of activation</a> .</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E0DB0BBDBD-button" aria-controls="ID0E0DB0BBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Linking your Microsoft account</div></button></h2> <div class="ocpebw" id="ID0E0DB0BBDBD-panel" aria-labelledby="ID0E0DB0BBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>To link your Microsoft account, follow these instructions:</p> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Sign in as an administrator to add your Microsoft account. To confirm you're using an administrator account, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Your info </b><span class="icon-mdl2 icon-contactinfo" aria-hidden="true"></span> . Under your name, you鈥檒l see <b class="ocpLegacyBold"> Administrator </b> . If you鈥檙e not an administrator, see <a href="/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d" class="ocpArticleLink" data-bi-type="anchor">Create a local user or administrator account</a> .<br aria-hidden="true"><br aria-hidden="true"><a href="ms-settings:yourinfo?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Go to your info in Settings</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Confirm that the administrator account is also your Microsoft account by checking to see if an email address is displayed above <b class="ocpLegacyBold"> Administrator </b> . If an email address is displayed, this is a Microsoft account. If not, you鈥檙e logged in with a local account. If you don鈥檛 yet have a Microsoft account, see <a href="/en-us/account-billing/how-to-create-a-new-microsoft-account-a84675c3-3e9e-17cf-2911-3d56b15c0aaf" class="ocpArticleLink" data-bi-type="anchor">How to create a new Microsoft account</a> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Once you confirm that you鈥檙e an administrator and using your Microsoft account, go back to the <b class="ocpLegacyBold"> Activation </b> page, select <b class="ocpLegacyBold"> Add an account </b> , enter your Microsoft account and password, and then select <b class="ocpLegacyBold"> Sign in </b> .</p> <meta itemprop="position" content="3"> </li> </ol> <p>After your Microsoft account has been added, on the <b class="ocpLegacyBold"> Activation </b> page you鈥檒l see <b class="ocpLegacyBold"> Windows is activated with a digital license linked to your Microsoft account </b> .</p> </div> </div> </div> <section aria-labelledby="ID0ED0BB0BBDBD" class="ocpSection"> <h2 id="ID0ED0BB0BBDBD" class="">Methods of Windows activation</h2> <p>Depending on how you got your copy of Windows 11, you'll need either a digital license or a 25-character product key to activate it. Without one of these, you won't be able to activate your device.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>A digital license (called a digital entitlement in Windows 11) is a method of activation in Windows 11聽that doesn't require you to enter a product key.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.</p> <meta itemprop="position" content="2"> </li> </ul> <p>After determining which activation method you use, follow the steps in the corresponding <a href="#bkmk_activate_using_a_digital_license" class="ocpInlineLink" aria-label=" Activate using a digital license" data-bi-type="anchor">Activate using a digital license</a> or <a href="#bkmk_activate_using_a_product_key" class="ocpInlineLink" aria-label=" Activate using a product key" data-bi-type="anchor">Activate using a product key</a> .</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E6BBDBD-button" aria-controls="ID0E6BBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">What Windows activation method do I use, a digital license or a product key?</div></button></h2> <div class="ocpebw" id="ID0E6BBDBD-panel" aria-labelledby="ID0E6BBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>Your activation method depends on how you got your copy of Windows 11.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>If you got Windows 11聽by...</p> </th> <th> <p>Activation method</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Upgrading to Windows 11聽for free from an eligible device running a genuine copy of Windows 10, Windows 8.1聽or Windows 7</p> </td> <td> <p>Digital license</p> <p>If you associated or signed onto a Microsoft Account or associated your MSA with your digital license, that will be your MSA containing the digital license.</p> </td> </tr> <tr> <td> <p>Buying a Windows聽11聽Pro upgrade from the Microsoft Store app and successfully activated Windows聽11</p> </td> <td> <p>Digital license</p> <p>When purchasing from Microsoft Store, a confirmation email was sent to confirm the purchase. That email address (MSA) will contain the digital license.</p> </td> </tr> <tr> <td> <p>Being a Windows Insider and upgrading to the newest Windows聽11聽Insider Preview build on an eligible device that was running an activated聽earlier version of Windows 11聽and Windows聽11聽Preview</p> </td> <td> <p>Digital license</p> <p>The email address that you used for your Windows Insider login will likely be the MSA containing your digital license.</p> </td> </tr> <tr> <td> <p>Buying genuine Windows聽11聽from the Microsoft Store app</p> </td> <td> <p>Digital license</p> <p>When purchasing from Microsoft Store, a confirmation email was sent to confirm the purchase. That email address (MSA) will contain the digital license.</p> </td> </tr> <tr> <td> <p>Buying a PC that came with Windows 11</p> </td> <td> <p>Product key</p> <p>Find your product key either on the device packaging or on the Certificate of Authenticity (COA) attached to your device.</p> </td> </tr> <tr> <td> <p>Buying a box copy of Windows 11聽from an authorized retailer</p> </td> <td> <p>Product key</p> <p>Find your product key on a label inside the Windows 11聽box.</p> </td> </tr> <tr> <td> <p>Buying a digital copy of Windows 11聽from an authorized retailer</p> </td> <td> <p>Product key</p> <p>Find your product key in the confirmation email you received after buying Windows 11聽or in a digital locker accessible through the retailer鈥檚 website.</p> <p>A digital license will be given to your device for Windows 11聽based on the valid product key you entered.</p> </td> </tr> <tr> <td> <p>Having a Volume Licensing agreement for Windows聽11聽or MSDN subscription</p> </td> <td> <p>Product key</p> <p>Your product key is available through the web portal for your program.</p> </td> </tr> <tr> <td> <p>Buying a new or refurbished device running Windows聽11</p> </td> <td> <p>Product key</p> <p>Your product key is preinstalled on your device, included with the device packaging, or included as a card or on the Certificate of Authenticity (COA) attached to the device.</p> <p>If you bought a refurbished PC, the refurbisher, not Microsoft, must provide you a product key.</p> </td> </tr> <tr> <td> <p>Buying from the <a href="https://www.microsoft.com/store/b/windows?icid=CXSMC_activatewin10" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft Store</a> online</p> </td> <td> <p>Product key</p> <p>Find your product key in the confirmation email that contains the order history.</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E4BBDBD-button" aria-controls="ID0E4BBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Purchase a Windows 11聽license</div></button></h2> <div class="ocpebw" id="ID0E4BBDBD-panel" aria-labelledby="ID0E4BBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you don't have a digital license or a product key, you can purchase a Windows 11聽digital license after installation finishes. Here's how:</p> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Go to Store </b> .</p> <meta itemprop="position" content="3"> </li> </ol> <p>This opens the Microsoft Store app where you can purchase a Windows 11聽digital license.</p> </div> </div> </div> <section aria-labelledby="ID0ED2BBDBD" class="ocpSection"> <h2 id="ID0ED2BBDBD" class="">Activate Windows using a digital license</h2> <p>Digital licenses are associated with your hardware and linked to your Microsoft account, so there's nothing you need to find on your PC. You're all set once your PC is connected to the internet and you log in to your Microsoft account.</p> <p>If you don't have a digital license, you can use a product key to activate.聽 To learn how to activate using a product key, follow the steps at <a href="#bkmk_activate_using_a_product_key" class="ocpInlineLink" aria-label=" Activate using a product key" data-bi-type="anchor">Activate using a product key</a> .</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EZBBDBD-button" aria-controls="ID0EZBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">First time installation and activation on a new device or motherboard</div></button></h2> <div class="ocpebw" id="ID0EZBBDBD-panel" aria-labelledby="ID0EZBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you are installing Windows on a new device or motherboard for the first time and you do not have a product key, select <b class="ocpUI"> I don't have a product key </b> during the installation setup screens.聽 When prompted, enter the Microsoft account聽you want to use to purchase a digital license for this device. Once the setup screens are completed and Windows has finished installing, go to聽activation settings:聽 Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System <span class="icon-mdl2 icon-sync" aria-hidden="true"></span></b> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span><b class="ocpLegacyBold"> . </b> Then select <b class="ocpUI"> Open Store </b> to purchase a digital license to activate Windows.</p> </div> </div> </div> <div class="ocpSection" id="bkmk_activate_after_reinstalling_windows_11" data-bi-id="bkmk_activate_after_reinstalling_windows_11"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EXBBDBD-button" aria-controls="ID0EXBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate after reinstalling Windows 11</div></button></h2> <div class="ocpebw" id="ID0EXBBDBD-panel" aria-labelledby="ID0EXBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you have a digital license for your device, you can reinstall the same edition of Windows 11聽on this device without entering a product key.</p> <p>Make sure that Windows 11聽is activated before you try to reinstall it. To find out, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System <span class="icon-mdl2 icon-sync" aria-hidden="true"></span></b> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span><b class="ocpLegacyBold"> . </b> You鈥檒l be able to confirm that your Windows 11聽has been activated and that your Microsoft account is associated with your digital license.</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-area="bkmk_activate_after_reinstalling_windows_11" data-bi-type="anchor">Check聽 activation status in Settings</a> </p> <p>Here are the possible messages that display on the Activation page:</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Activation status</p> </th> <th> <p>Description</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Windows is activated with a digital license</p> </td> <td> <p>Your Microsoft account is not linked to your digital license. Follow instructions for <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-area="bkmk_activate_after_reinstalling_windows_11" data-bi-type="anchor">Linking your Microsoft account</a> .</p> </td> </tr> <tr> <td> <p>Windows is activated with a digital license linked to your Microsoft account</p> </td> <td> <p>Your Microsoft account is already linked to your digital license.</p> </td> </tr> </tbody> </table> <p>If Windows聽11聽isn鈥檛 activated on your device, see <a href="/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85" class="ocpArticleLink" data-bi-area="bkmk_activate_after_reinstalling_windows_11" data-bi-type="anchor">Get help with Windows聽activation errors</a> for more info.</p> <p>If your digital license is not linked to your Microsoft account, follow the steps under聽Checking your Activation status, <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-area="bkmk_activate_after_reinstalling_windows_11" data-bi-type="anchor">Linking your Microsoft account</a> .</p> <p>Once you have your account linked, then you can run setup to reinstall Windows 11. For more info about how to create installation media to reinstall Windows 11, go to the <a href="https://go.microsoft.com/fwlink/p/?LinkId=616447" target="_blank" class="ocpExternalLink" data-bi-area="bkmk_activate_after_reinstalling_windows_11" data-bi-type="anchor">Microsoft software download website</a> . When creating installation media, make sure to choose the edition of Windows 11聽that matches the edition already installed on your device.</p> <p>During reinstallation, if you鈥檙e asked to enter a product key, you can skip this step by selecting <b class="ocpLegacyBold"> I don't have a product key </b> .聽Windows 11聽will automatically activate online after the installation is complete. If you linked your digital license with your Microsoft account, be sure to sign in to the Microsoft account that is linked to the digital license.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EVBBDBD-button" aria-controls="ID0EVBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Reactivating Windows 11聽after a hardware change</div></button></h2> <div class="ocpebw" id="ID0EVBBDBD-panel" aria-labelledby="ID0EVBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>When you make a significant hardware change to your device, such as replacing the motherboard, Windows聽11聽might no longer be activated.</p> <p>Make sure you associate your Microsoft account to your digital license to prepare for hardware changes. The association enables you to reactivate Windows using the Activation troubleshooter if you make a significant hardware change later. For聽more info, see <a href="/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665" class="ocpArticleLink" data-bi-type="anchor">Reactivating Windows聽after a hardware change</a> .</p> <p></p> </div> </div> </div> <section aria-labelledby="ID0EDTBBDBD" class="ocpSection"> <h2 id="ID0EDTBBDBD" class="">Activate Windows using a product key</h2> <p>A product key is a聽25-character code, that looks like this:</p> <p>PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX</p> <p>During installation, you'll be prompted to enter a product key.聽 Or, after installation, to enter the product key, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System </b><b class="ocpLegacyBold"><span class="icon-mdl2 icon-sync" aria-hidden="true"></span></b> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update product key </b> > <b class="ocpLegacyBold"> Change product key. </b><br aria-hidden="true"><br aria-hidden="true"><a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a></p> <p>To locate your product key, see the product key table in Activation methods, <a href="#bkmk_whatmethod" class="ocpInlineLink" aria-label=" What activation method do I use, a digital license or a product key?" data-bi-type="anchor">What activation method do I use, a digital license or a product key?</a></p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>Microsoft only keeps a record of product keys if you purchased from the Microsoft online store. You can find out if you purchased from Microsoft in your Microsoft account <a href="https://account.microsoft.com/billing/orders/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Order history</a> .聽For more help, see <a href="/en-us/windows/find-your-windows-product-key-aaa2bf69-7b2b-9f13-f581-a806abf0a886" class="ocpArticleLink" data-bi-type="anchor">Find your Windows product key</a> .</p> </div> <p>If you have a product key, then you can use Change product key to activate Windows 11聽in each of the following scenarios. Below is supplemental information that might help you with activation:</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ERBBDBD-button" aria-controls="ID0ERBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">First time installation and activation on a new device or motherboard</div></button></h2> <div class="ocpebw" id="ID0ERBBDBD-panel" aria-labelledby="ID0ERBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>You鈥檒l need to use a valid product key to activate Windows 11聽on a device that has never had an activated copy of Windows 11聽on it.</p> <p>You鈥檒l also need to use a valid product key if you're installing an edition of Windows 11聽that wasn鈥檛 previously activated on the device. For example, you'll need a valid product key to install and activate Windows 11聽Pro on a device that had Windows 11聽Home installed.</p> <p>During the installation, you鈥檒l be asked to enter a valid product key. After the installation is complete, Windows 11聽will automatically be activated online. To check activation status in Windows 11, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check activation status in Settings</a> </p> <p>If Windows 11聽isn鈥檛 activated on your device, see <a href="/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85" class="ocpArticleLink" data-bi-type="anchor">Get help with Windows聽activation errors</a> for more info.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>In some cases, you might need to enter the Windows 11聽product key that either came with the device packaging, was included as a card, or that appears on the Certificate of Authenticity (COA) attached to the device. If you don't have a Windows 11聽product key, you'll have the option to buy one during installation.</p> </div> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EPBBDBD-button" aria-controls="ID0EPBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate a refurbished device running Windows 11</div></button></h2> <div class="ocpebw" id="ID0EPBBDBD-panel" aria-labelledby="ID0EPBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>When you buy a refurbished device running Windows 11, you'll need to activate Windows using the product key on the Certificate of Authenticity (COA) that's attached to your device.</p> <p>If your original hardware manufacturer (OEM) changed the motherboard for you, your PC should reactivate automatically. If it doesn't activate, your OEM might have provided a COA card with a 25-character key under a gray scratch cover. Follow these steps to get activated.:</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>To remove the gray coating that conceals the product key, gently scratch it off using a coin or your fingernail.</p> </div> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Change product key </b> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Type in the product key found on the COA and follow the instructions.<br aria-hidden="true"><br aria-hidden="true"><a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a></p> <meta itemprop="position" content="3"> </li> </ol> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ENBBDBD-button" aria-controls="ID0ENBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate after reinstalling Windows 11</div></button></h2> <div class="ocpebw" id="ID0ENBBDBD-panel" aria-labelledby="ID0ENBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>During reinstallation, you鈥檒l be asked to enter a product key. When you type in your product key, you will have an activated edition of Windows 11.</p> <p>If you finished setup and did not enter your product key, you can still enter your product key. Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update product key </b> > <b class="ocpLegacyBold"> Change product key </b> .</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a> </p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ELBBDBD-button" aria-controls="ID0ELBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Reactivate Windows 11聽after a hardware change</div></button></h2> <div class="ocpebw" id="ID0ELBBDBD-panel" aria-labelledby="ID0ELBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>When you make a significant hardware change to your device, such as replacing the motherboard, Windows聽11聽might no longer be activated.</p> <p>If you do not reinstall Windows, then you can select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update product key </b> > <b class="ocpLegacyBold"> Change product key </b> to reactivate your device. Otherwise you can enter your product key during installation of Windows.</p> <p>If your original hardware manufacturer (OEM) changed the motherboard for you, your PC should reactivate automatically. If it doesn鈥檛 activate, your OEM might have provided a COA card that has a gray coating over a 25-character key. Follow these steps to get activated.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>To remove the gray coating that conceals the product key, gently scratch it off using a coin or your fingernail.</p> </div> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Change product key </b> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Type in the product key found on the COA and follow the instructions.</p> <meta itemprop="position" content="3"> </li> </ol> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a> </p> <p>For more info, see <a href="/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665" class="ocpArticleLink" data-bi-type="anchor">Reactivating Windows 11聽after a hardware change</a> .</p> </div> </div> </div> <section aria-labelledby="ID0EDJBBDBD" class="ocpSection"> <h2 id="ID0EDJBBDBD" class="">Need more info?</h2> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EHBBDBD-button" aria-controls="ID0EHBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Your Windows 11聽edition must match your license</div></button></h2> <div class="ocpebw" id="ID0EHBBDBD-panel" aria-labelledby="ID0EHBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>If your license doesn鈥檛 match the Windows edition that you bought or are entitled to, Windows will not activate. Check to see which edition you purchased, Windows 11聽Home or Windows 11聽Pro. To see the edition, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check your Windows edition in Settings</a> </p> <p>If you purchased the edition called Windows 11聽Home, you鈥檒l need to again install Windows 11聽Home. If you don鈥檛 want to continue with Windows 11聽Home and would like to change editions, see <a href="/en-us/windows/upgrade-windows-home-to-windows-pro-ef34d520-e73f-3198-c525-d1a218cc2818" class="ocpArticleLink" data-bi-type="anchor">Upgrade Windows 11聽Home to Windows 11聽Pro</a> .</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EFBBDBD-button" aria-controls="ID0EFBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate the latest Windows 11聽Insider Preview</div></button></h2> <div class="ocpebw" id="ID0EFBBDBD-panel" aria-labelledby="ID0EFBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you鈥檙e a Windows Insider and have been running Windows聽11聽Insider Preview builds you鈥檒l automatically receive new builds that have been activated,聽provided Windows was activated on your device before upgrading to the new build.</p> <p>To check activation status in Windows聽11, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings <span class="icon-mdl2 icon-settings" aria-hidden="true"></span></b> > <b class="ocpLegacyBold"> System </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check activation status in Settings</a> </p> <p>If Windows聽11聽isn鈥檛 activated on your device, see <a href="/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85" class="ocpArticleLink" data-bi-type="anchor">Get help with Windows聽activation errors</a> for more info.</p> <p>If you鈥檙e not already part of the <a href="https://insider.windows.com" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Windows Insider program</a> and you鈥檇 like to join, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button and then聽select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> System </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Windows Insider Program </b> > <b class="ocpLegacyBold"> Get started </b> .</p> <p> <a href="ms-settings:windowsinsider?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Join Windows Insider Program</a> </p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>If you're reinstalling Windows 11聽Insider Preview, and the same edition of Windows 11聽or Windows 11聽Insider Preview (builds newer than 10240) was already activated on your device, your digital license will automatically activate Windows.</p> </div> </div> </div> </div> <section aria-labelledby="ID0EDBBBDBD" class="ocpSection"> <h2 id="ID0EDBBBDBD" class="">Related links</h2> <p> <a href="/en-us/windows/how-to-use-the-pc-health-check-app-9c8abd9b-03ba-4e67-81ef-36f37caa7844" class="ocpArticleLink" data-bi-type="anchor">How to use the PC Health Check app</a> </p> <p> <a href="/en-us/windows/find-your-windows-product-key-aaa2bf69-7b2b-9f13-f581-a806abf0a886" class="ocpArticleLink" data-bi-type="anchor">Find your Windows product key</a> </p> <p> <a href="/en-us/windows/how-to-install-or-upgrade-windows-using-a-product-key-a20d903d-2a2e-8782-3b8c-591c1277a95a" class="ocpArticleLink" data-bi-type="anchor">How to install or upgrade Windows using a product key</a> </p> <p> <a href="/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85" class="ocpArticleLink" data-bi-type="anchor">Get help with Windows activation errors</a> </p> <p> <a href="/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665" class="ocpArticleLink" data-bi-type="anchor">Reactivating Windows after a hardware change</a> </p> <p> <a href="/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c" class="ocpArticleLink" data-bi-type="anchor">Fix Bluetooth problems in Windows</a> </p> </section> </div> <div id="WindowsVersion-supTabControlContent-2" class="supTabControlTabContent ocHidden"> <p>Activation helps verify that your copy of Windows is <a href="https://www.microsoft.com/howtotell/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">genuine</a> and hasn鈥檛 been used on more devices than the Microsoft Software License Terms allow.聽Watch how to activate Windows in the video below.</p> <div class="ocpVideo" data-channel="ALTENUS_MS_OFFICE" data-videoid="RW1cWOq" data-videotitle="Understanding Windows licenses and activation" data-llcc="en-us" data-videotype="single" data-player="SP_MOD_OfficeCom" itemprop="video" itemscope="" itemtype="http://schema.org/VideoObject"> <meta itemprop="name" content="Understanding Windows licenses and activation"> <meta itemprop="duration" content="00:02:40"> <meta itemprop="thumbnailUrl" content="https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RW1d22P"> <meta itemprop="contentUrl" content="https://wus-streaming-video-rt-microsoft-com.akamaized.net/06e762ca-e1f5-4ccf-8122-9691535316d4/fcb6a617-22ff-46df-b777-09e033d9_3400.mp4"> <meta itemprop="embedUrl" content="https://wus-streaming-video-rt-microsoft-com.akamaized.net/06e762ca-e1f5-4ccf-8122-9691535316d4/fcb6a617-22ff-46df-b777-09e033d9_3400.mp4"><picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/4873755a-8b1e-497e-bc54-101d1e75d3e7.png" loading="lazy" alt="Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9."></picture></div> <p>Having trouble playing the video? <a href="https://www.youtube.com/watch?v=Xt-lRxQ-B34" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Watch it on YouTube.</a></p> <section aria-labelledby="ID0ED0HB0BBBBD" class="ocpSection"> <h2 id="ID0ED0HB0BBBBD" class="">Are you having problems activating Windows?</h2> <p>Start by trying the activation troubleshooter in the Get Help app. 聽Get Help can guide you through the correct steps to fix most activation issues.</p> <p> <a href="ms-contact-support://smc-to-emerald/ActivateWindows" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Open Get Help</a> </p> </section> <section aria-labelledby="ID0ED0FB0BBBBD" class="ocpSection"> <h2 id="ID0ED0FB0BBBBD" class="">Checking your Windows activation status</h2> <p>You'll first want to find out if your Windows 10聽is activated and linked to your Microsoft account.</p> <p>It is essential that you link your Microsoft account to the Windows 10 license on your device. Linking your Microsoft account with your digital license enables you to reactivate Windows using the Activation troubleshooter whenever you make a significant hardware change.</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E0DB0BBBBD-button" aria-controls="ID0E0DB0BBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Checking your Windows activation status</div></button></h2> <div class="ocpebw" id="ID0E0DB0BBBBD-panel" aria-labelledby="ID0E0DB0BBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>To check activation status in Windows 10, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> and then select <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .聽聽Your activation status will be listed next to <b class="ocpLegacyBold"> Activation. </b></p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check聽 activation status in Settings</a> </p> <p>You'll see one of these activation status messages on the Activation page:</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Activation status</p> </th> <th> <p>Description</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Windows is activated</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft account is not linked.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Follow instructions in <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-type="anchor">Linking your Microsoft account</a> .</p> <meta itemprop="position" content="3"> </li> </ul> </td> </tr> <tr> <td> <p>Windows is activated with a digital license</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Your Microsoft account is not linked to your digital license.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Follow instructions in <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-type="anchor">Linking your Microsoft account</a> .</p> <meta itemprop="position" content="3"> </li> </ul> </td> </tr> <tr> <td> <p>Windows is activated with a digital license linked to your Microsoft account</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Your Microsoft account is already linked to your digital license.</p> <meta itemprop="position" content="2"> </li> </ul> </td> </tr> <tr> <td> <p>Windows is not activated</p> </td> <td> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You are not activated.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You will see an error message explaining the failure.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You might聽need to purchase Windows 10 to activate.</p> <meta itemprop="position" content="3"> </li> </ul> </td> </tr> </tbody> </table> <p></p> <p>If you need to purchase a license for your device, see "Purchase a Windows 10 license."</p> <p>If you have purchased a license for this device already and still receive an error message, continue to <a href="#bkmk_methods_of_activation" class="ocpInlineLink" aria-label=" Methods of activation" data-bi-type="anchor">Methods of activation</a> .</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E0BB0BBBBD-button" aria-controls="ID0E0BB0BBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Linking your Microsoft account</div></button></h2> <div class="ocpebw" id="ID0E0BB0BBBBD-panel" aria-labelledby="ID0E0BB0BBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>To link your Microsoft account, follow these instructions:</p> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Sign in as an administrator to add your Microsoft account. To confirm you're using an administrator account, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Your info </b><span class="icon-mdl2 icon-contactinfo" aria-hidden="true"></span> . Under your name, you鈥檒l see <b class="ocpLegacyBold"> Administrator </b> . If you鈥檙e not an administrator, see <a href="/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d" class="ocpArticleLink" data-bi-type="anchor">Create a local user or administrator account</a> .<br aria-hidden="true"><br aria-hidden="true"><a href="ms-settings:yourinfo?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Go to your info in Settings</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Confirm that the administrator account is also your Microsoft account by checking to see if an email address is displayed above <b class="ocpLegacyBold"> Administrator </b> . If an email address is displayed, this is a Microsoft account. If not, you鈥檙e logged in with a local account. If you don鈥檛 yet have a Microsoft account, see <a href="/en-us/account-billing/how-to-create-a-new-microsoft-account-a84675c3-3e9e-17cf-2911-3d56b15c0aaf" class="ocpArticleLink" data-bi-type="anchor">How to create a new Microsoft account</a> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Once you confirm that you鈥檙e an administrator and using your Microsoft account, go back to the <b class="ocpLegacyBold"> Activation </b> page, select <b class="ocpLegacyBold"> Add an account </b> , enter your Microsoft account and password, and then select <b class="ocpLegacyBold"> Sign in </b> .</p> <meta itemprop="position" content="3"> </li> </ol> <p>After your Microsoft account has been added, on the <b class="ocpLegacyBold"> Activation </b> page you鈥檒l see <b class="ocpLegacyBold"> Windows is activated with a digital license linked to your Microsoft account </b> .</p> </div> </div> </div> <section aria-labelledby="ID0ED6BBBBD" class="ocpSection"> <h2 id="ID0ED6BBBBD" class="">Methods of Windows activation</h2> <p>Depending on how you got your copy of Windows 10, you'll need either a digital license or a 25-character product key to activate it. Without one of these, you won't be able to activate your device.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>A digital license (called a digital entitlement in Windows 10, Version 1511) is a method of activation in Windows 10 that doesn't require you to enter a product key.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.</p> <meta itemprop="position" content="2"> </li> </ul> <p>After determining which activation method you use, follow the steps in the corresponding <a href="#bkmk_activate_using_a_digital_license" class="ocpInlineLink" aria-label=" Activate using a digital license" data-bi-type="anchor">Activate using a digital license</a> or <a href="#bkmk_activate_using_a_product_key" class="ocpInlineLink" aria-label=" Activate using a product key" data-bi-type="anchor">Activate using a product key</a> .</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E4BBBBD-button" aria-controls="ID0E4BBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">What Windows activation method do I use, a digital license or a product key?</div></button></h2> <div class="ocpebw" id="ID0E4BBBBD-panel" aria-labelledby="ID0E4BBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>Your activation method depends on how you got your copy of Windows 10.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>If you got Windows 10 by...</p> </th> <th> <p>Activation method</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Upgrading to Windows 10 for free from an eligible device running a genuine copy of Windows 7 or Windows 8.1</p> </td> <td> <p>Digital license</p> <p>If you associated or signed onto a Microsoft Account or associated your MSA with your digital license, that will be your MSA containing the digital license.</p> </td> </tr> <tr> <td> <p>Buying a Windows聽10 Pro upgrade from the Microsoft Store app and successfully activated Windows聽10</p> </td> <td> <p>Digital license</p> <p>When purchasing from Microsoft Store, a confirmation email was sent to confirm the purchase. That email address (MSA) will contain the digital license.</p> </td> </tr> <tr> <td> <p>Being a Windows Insider and upgrading to the newest Windows聽10 Insider Preview build on an eligible device that was running an activated聽earlier version of Windows and Windows聽10 Preview</p> </td> <td> <p>Digital license</p> <p>The email address that you used for your Windows Insider login will likely be the MSA containing your digital license.</p> </td> </tr> <tr> <td> <p>Buying genuine Windows聽10 from the Microsoft Store app</p> </td> <td> <p>Digital license</p> <p>When purchasing from Microsoft Store, a confirmation email was sent to confirm the purchase. That email address (MSA) will contain the digital license.</p> </td> </tr> <tr> <td> <p>Buying a PC that came with Windows 10</p> </td> <td> <p>Product key</p> <p>Find your product key either on the device packaging or on the Certificate of Authenticity (COA) attached to your device.</p> </td> </tr> <tr> <td> <p>Buying a box copy of Windows 10 from an authorized retailer</p> </td> <td> <p>Product key</p> <p>Find your product key on a label inside the Windows 10 box.</p> </td> </tr> <tr> <td> <p>Buying a digital copy of Windows 10 from an authorized retailer</p> </td> <td> <p>Product key</p> <p>Find your product key in the confirmation email you received after buying Windows 10 or in a digital locker accessible through the retailer鈥檚 website.</p> <p>A digital license will be given to your device for Windows 10 based on the valid product key you entered.</p> </td> </tr> <tr> <td> <p>Having a Volume Licensing agreement for Windows聽10 or MSDN subscription</p> </td> <td> <p>Product key</p> <p>Your product key is available through the web portal for your program.</p> </td> </tr> <tr> <td> <p>Buying a new or refurbished device running Windows聽10</p> </td> <td> <p>Product key</p> <p>Your product key is preinstalled on your device, included with the device packaging, or included as a card or on the Certificate of Authenticity (COA) attached to the device.</p> <p>If you bought a refurbished PC, the refurbisher, not Microsoft, must provide you a product key.</p> </td> </tr> <tr> <td> <p>Buying from the <a href="https://www.microsoft.com/store/b/windows?icid=CXSMC_activatewin10" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft Store</a> online</p> </td> <td> <p>Product key</p> <p>Find your product key in the confirmation email that contains the order history.</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0E2BBBBD-button" aria-controls="ID0E2BBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Purchase a Windows 10 license</div></button></h2> <div class="ocpebw" id="ID0E2BBBBD-panel" aria-labelledby="ID0E2BBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you don't have a digital license or a product key, you can purchase a Windows 10 digital license after installation finishes. Here's how:</p> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Go to Store </b> .</p> <meta itemprop="position" content="3"> </li> </ol> <p>This opens the Microsoft Store app where you can purchase a Windows 10 digital license.</p> </div> </div> </div> <section aria-labelledby="ID0EDZBBBBD" class="ocpSection"> <h2 id="ID0EDZBBBBD" class="">Activate Windows using a digital license</h2> <p>Digital licenses are associated with your hardware and linked to your Microsoft account, so there's nothing you need to find on your PC. You're all set once your PC is connected to the internet and you log in to your Microsoft account.</p> <p>If you don't have a digital license, you can use a product key to activate.聽 To learn how to activate using a product key, follow the steps at <a href="#bkmk_activate_using_a_product_key" class="ocpInlineLink" aria-label=" Activate using a product key" data-bi-type="anchor">Activate using a product key</a> .</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EXBBBBD-button" aria-controls="ID0EXBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">First time installation and activation on a new device or motherboard</div></button></h2> <div class="ocpebw" id="ID0EXBBBBD-panel" aria-labelledby="ID0EXBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you are installing Windows on a new device or motherboard for the first time and you do not have a product key, select <b class="ocpUI"> I don't have a product key </b> during the installation setup screens.聽 When prompted, enter the Microsoft account聽you want to use to purchase a digital license for this device. Once the setup screens are completed and Windows has finished installing, go to聽activation settings:聽 Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security <span class="icon-mdl2 icon-sync" aria-hidden="true"></span></b> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span><b class="ocpLegacyBold"> . </b> Then select <b class="ocpUI"> Go to the Store </b> to purchase a digital license to activate Windows.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EVBBBBD-button" aria-controls="ID0EVBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate after reinstalling Windows 10</div></button></h2> <div class="ocpebw" id="ID0EVBBBBD-panel" aria-labelledby="ID0EVBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you have a digital license for your device, you can reinstall the same edition of Windows 10 on this device without entering a product key.</p> <p>Make sure that Windows 10 is activated before you try to reinstall it. To find out, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security <span class="icon-mdl2 icon-sync" aria-hidden="true"></span></b> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span><b class="ocpLegacyBold"> . </b> You鈥檒l be able to confirm that your Windows 10 has been activated and that your Microsoft account is associated with your digital license.</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check聽 activation status in Settings</a> </p> <p>Here are the possible messages that display on the Activation page:</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Activation status</p> </th> <th> <p>Description</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Windows is activated with a digital license</p> </td> <td> <p>Your Microsoft account is not linked to your digital license. Follow instructions for <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-type="anchor">Linking your Microsoft account</a> .</p> </td> </tr> <tr> <td> <p>Windows is activated with a digital license linked to your Microsoft account</p> </td> <td> <p>Your Microsoft account is already linked to your digital license.</p> </td> </tr> </tbody> </table> <p>If Windows聽10 isn鈥檛 activated on your device, see <a href="/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85" class="ocpArticleLink" data-bi-type="anchor">Get help with Windows聽activation errors</a> for more info.</p> <p>If your digital license is not linked to your Microsoft account, follow the steps under聽Checking your Activation status, <a href="#bkmk_linking" class="ocpInlineLink" aria-label=" Linking your Microsoft account" data-bi-type="anchor">Linking your Microsoft account</a> .</p> <p>Once you have your account linked, then you can run setup to reinstall Windows 10. For more info about how to create installation media to reinstall Windows 10, go to the <a href="https://go.microsoft.com/fwlink/p/?LinkId=616447" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft software download website</a> . When creating installation media, make sure to choose the edition of Windows 10 that matches the edition already installed on your device.</p> <p>During reinstallation, if you鈥檙e asked to enter a product key, you can skip this step by selecting <b class="ocpLegacyBold"> I don't have a product key </b> .聽Windows 10 will automatically activate online after the installation is complete. If you linked your digital license with your Microsoft account, be sure to sign in to the Microsoft account that is linked to the digital license.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ETBBBBD-button" aria-controls="ID0ETBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Reactivating Windows 10 after a hardware change</div></button></h2> <div class="ocpebw" id="ID0ETBBBBD-panel" aria-labelledby="ID0ETBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>When you make a significant hardware change to your device, such as replacing the motherboard, Windows聽10 might no longer be activated.</p> <p>Make sure you associate your Microsoft account to your digital license to prepare for hardware changes. The association enables you to reactivate Windows using the Activation troubleshooter if you make a significant hardware change later. For聽more info, see <a href="/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665" class="ocpArticleLink" data-bi-type="anchor">Reactivating Windows after a hardware change</a> .</p> </div> </div> </div> <section aria-labelledby="ID0EDRBBBBD" class="ocpSection"> <h2 id="ID0EDRBBBBD" class="">Activate Windows using a product key</h2> <p>A product key is a聽25-character code, that looks like this:</p> <p>PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX</p> <p>During installation, you'll be prompted to enter a product key.聽 Or, after installation, to enter the product key, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><b class="ocpLegacyBold"><span class="icon-mdl2 icon-sync" aria-hidden="true"></span></b> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update product key </b> > <b class="ocpLegacyBold"> Change product key. </b><br aria-hidden="true"><br aria-hidden="true"><a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a></p> <p>To locate your product key, see the product key table in Activation methods, <a href="#bkmk_whatmethod" class="ocpInlineLink" aria-label=" What activation method do I use, a digital license or a product key?" data-bi-type="anchor">What activation method do I use, a digital license or a product key?</a></p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>Microsoft only keeps a record of product keys if you purchased from the Microsoft online store. You can find out if you purchased from Microsoft in your Microsoft account <a href="https://account.microsoft.com/billing/orders/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Order history</a> .聽For more help, see <a href="/en-us/windows/find-your-windows-product-key-aaa2bf69-7b2b-9f13-f581-a806abf0a886" class="ocpArticleLink" data-bi-type="anchor">Find your Windows product key</a> .</p> </div> <p>If you have a product key, then you can use Change product key to activate Windows 10 in each of the following scenarios. Below is supplemental information that might help you with activation:</p> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EPBBBBD-button" aria-controls="ID0EPBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">First time installation and activation on a new device or motherboard</div></button></h2> <div class="ocpebw" id="ID0EPBBBBD-panel" aria-labelledby="ID0EPBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>You鈥檒l need to use a valid product key to activate Windows 10 on a device that has never had an activated copy of Windows 10 on it.</p> <p>You鈥檒l also need to use a valid product key if you're installing an edition of Windows 10 that wasn鈥檛 previously activated on the device. For example, you'll need a valid product key to install and activate Windows 10 Pro on a device that had Windows 10 Home installed.</p> <p>During the installation, you鈥檒l be asked to enter a valid product key. After the installation is complete, Windows 10 will automatically be activated online. To check activation status in Windows 10, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check activation status in Settings</a> </p> <p>If Windows 10 isn鈥檛 activated on your device, see <a href="/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85" class="ocpArticleLink" data-bi-type="anchor">Get help with Windows activation errors</a> for more info.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>In some cases, you might need to enter the Windows 10 product key that either came with the device packaging, was included as a card, or that appears on the Certificate of Authenticity (COA) attached to the device. If you don't have a Windows 10 product key, you'll have the option to buy one during installation.</p> </div> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ENBBBBD-button" aria-controls="ID0ENBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate a refurbished device running Windows 10</div></button></h2> <div class="ocpebw" id="ID0ENBBBBD-panel" aria-labelledby="ID0ENBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>When you buy a refurbished device running Windows 10, you'll need to activate Windows using the product key on the Certificate of Authenticity (COA) that's attached to your device.</p> <p>If your original hardware manufacturer (OEM) changed the motherboard for you, your PC should reactivate automatically. If it doesn't activate, your OEM might have provided a COA card with a 25-character key under a gray scratch cover. Follow these steps to get activated.:</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>To remove the gray coating that conceals the product key, gently scratch it off using a coin or your fingernail.</p> </div> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Change product key </b> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Type in the product key found on the COA and follow the instructions.<br aria-hidden="true"><br aria-hidden="true"><a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a></p> <meta itemprop="position" content="3"> </li> </ol> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0ELBBBBD-button" aria-controls="ID0ELBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate after reinstalling Windows 10</div></button></h2> <div class="ocpebw" id="ID0ELBBBBD-panel" aria-labelledby="ID0ELBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>During reinstallation, you鈥檒l be asked to enter a product key. When you type in your product key, you will have an activated edition of Windows 10.</p> <p>If you finished setup and did not enter your product key, you can still enter your product key. Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update product key </b> > <b class="ocpLegacyBold"> Change product key </b> .</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a> </p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EJBBBBD-button" aria-controls="ID0EJBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Reactivate Windows 10 after a hardware change</div></button></h2> <div class="ocpebw" id="ID0EJBBBBD-panel" aria-labelledby="ID0EJBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>When you make a significant hardware change to your device, such as replacing the motherboard, Windows聽10 might no longer be activated.</p> <p>If you do not reinstall Windows, then you can select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update product key </b> > <b class="ocpLegacyBold"> Change product key </b> to reactivate your device. Otherwise you can enter your product key during installation of Windows.</p> <p>If your original hardware manufacturer (OEM) changed the motherboard for you, your PC should reactivate automatically. If it doesn鈥檛 activate, your OEM might have provided a COA card that has a gray coating over a 25-character key. Follow these steps to get activated.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>To remove the gray coating that conceals the product key, gently scratch it off using a coin or your fingernail.</p> </div> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, and then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold"> Change product key </b> .</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Type in the product key found on the COA and follow the instructions.</p> <meta itemprop="position" content="3"> </li> </ol> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Change product key in Settings</a> </p> <p>For more info, see <a href="/en-us/windows/reactivating-windows-after-a-hardware-change-2c0e962a-f04c-145b-6ead-fb3fc72b6665" class="ocpArticleLink" data-bi-type="anchor">Reactivating Windows after a hardware change</a> .</p> </div> </div> </div> <section aria-labelledby="ID0EDHBBBBD" class="ocpSection"> <h2 id="ID0EDHBBBBD" class="">Need more info?</h2> </section> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EFBBBBD-button" aria-controls="ID0EFBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Your Windows 10 edition must match your license</div></button></h2> <div class="ocpebw" id="ID0EFBBBBD-panel" aria-labelledby="ID0EFBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>If your license doesn鈥檛 match the Windows edition that you bought or are entitled to, Windows will not activate. Check to see which edition you purchased, Windows 10 Home or Windows 10 Pro. To see the edition, select the <b class="ocpLegacyBold"> Start </b><span class="icon-mdl2 icon-windowslogo" aria-hidden="true"></span> button, then select <b class="ocpLegacyBold"> Settings </b><span class="icon-mdl2 icon-settings" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Update & Security </b><span class="icon-mdl2 icon-sync" aria-hidden="true"></span> > <b class="ocpLegacyBold"> Activation </b><span class="icon-mdl2 icon-completed" aria-hidden="true"></span> .</p> <p> <a href="ms-settings:activation?activationSource=SMC-Article-12440" target="_blank" role="button" class="ocpExternalLink supLinkButton" data-bi-type="anchor">Check your Windows edition in Settings</a> </p> <p>If you purchased the edition called Windows 10 Home, you鈥檒l need to again install Windows 10 Home. If you don鈥檛 want to continue with Windows 10 Home and would like to change editions, see <a href="/en-us/windows/upgrade-windows-home-to-windows-pro-ef34d520-e73f-3198-c525-d1a218cc2818" class="ocpArticleLink" data-bi-type="anchor">Upgrade Windows 10 Home to Windows 10 Pro</a> .</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EDBBBBD-button" aria-controls="ID0EDBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Activate the latest Windows 10 Insider Preview</div></button></h2> <div class="ocpebw" id="ID0EDBBBBD-panel" aria-labelledby="ID0EDBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>If you鈥檙e a Windows Insider and have been running Windows聽10 Insider Preview builds you鈥檒l automatically 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