FAQ (Frequently Asked Questions)

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If we haven't answered your question, feel free to <a href="https://bestpractice.bmj.com/info/contact-us/">contact us</a>.</p> <p><a class="fasc-button fasc-size-xlarge fasc-type-glossy fasc-rounded-medium" style="background-color: #bf007c; color: #ffffff;" target="_blank" rel="noopener noreferrer" href="https://bestpractice.bmj.com">Back to Best Practice</a></p> <hr> <h2><a href="#subscriptions"><strong><u>Subscriptions</u></strong></a></h2> <p><a href="#q1.1">How do I subscribe to BMJ Best Practice?</a><br /> <a href="#q1.2">How do I cancel my BMJ Best Practice subscription?</a><br /> <a href="#q1.3">How long does a subscription last?</a><br /> <a href="#q3">Do you offer institutional site licenses?</a><br /> <a href="#q4">Do you offer free trials?</a><br /> <a href="#q5">Can I subscribe through a subscription agent?</a><br /> <a href="#q6">Can I purchase access to just one article?</a><br /> <a href="#q7">Can I purchase a standalone subscription to the BMJ Best Practice app?</a></p> <h2><a href="#accessing-bmj"><strong><u>Accessing BMJ Best Practice</u></strong></a></h2> <p><a href="#q8">Can I access Best Practice via Athens?</a><br /> <a href="#q9">What browser should I use to access Best Practice?</a><br /> <a href="#q10">How can I access BMJ Best Practice App?</a><br /> <a href="#q11">What is ‘My Profile'?</a><br /> <a href="#q12">How much of BMJ Best Practice is freely available?</a></p> <h2><a href="#about-bmj"><strong><u>About BMJ Best Practice</u></strong></a></h2> <p><a href="#q13">Who writes and edits Best Practice?</a><br /> <a href="#q14">Is there a print version of BMJ Best Practice?</a><br /> <a href="#q15">Is there a mobile version of BMJ Best Practice?</a><br /> <a href="#q16">Is there an app version of BMJ Best Practice?</a><br /> <a href="#q18">How do I become a peer reviewer or contributor?</a><br /> <a href="#q100">What is our clinical risk process?</a></p> <h2><a href="#features-of-bmj"><strong><u>Features of BMJ Best Practice</u></strong></a></h2> <p><a href="#q21">How can I bookmark information?</a><br /> <a href="#q22">Where can I access medical calculators?</a><br /> <a href="#q23">Where are the procedural videos?</a><br /> <a href="#q24">How do I access drug formularies?</a><br /> <a href="#q26">What is an Important Update?</a><br /> <a href="#q27">Where do I upload local guidelines and patient leaflets?</a><br /> <a href="#q28">How do I download a PDF?</a><br /> <a href="#q101">How do we ensure BMJ Best Practice meets your needs as a healthcare professional?</a><br /> <a href="#q102">How do we involve you in the development of BMJ Best Practice?</a></p> <h2><a href="#evidence-in-bmj"><strong><u>Evidence in BMJ Best Practice</u></strong></a></h2> <p><a href="#q104">What are Evidence Panels?</a><br /> <a href="#q105">What are BMJ Evidence Tables?</a><br /> <a href="#q106">What are Evidence Scores, how are they determined?</a><br /> <a href="#q107">What are BMJ Rapid Recommendations?</a><br /> <a href="#q108">What are Cochrane Clinical Answers, where can I see them?</a><br /> <a href="#q109">What is the EBM Toolkit?</a></p> <h2><a href="#searching-in-bmj"><strong><u>Searching in BMJ Best Practice</u></strong></a></h2> <p><a href="#q29">Can I use boolean operators to search BMJ Best Practice?</a><br /> <a href="#q30">Does BMJ Best Practice support symptom search?</a><br /> <a href="#q32">Can I search Best Practice in a foreign language?</a><br /> <a href="#q103">What is language switching?</a></p> <h2><a href="#cme-cpd"><strong><u>CME/CPD</u></strong></a></h2> <p><a href="#q32">Why do I need to track my CME/CPD?</a><br /> <a href="#q33">How do I start tracking CME/ CPD in BMJ Best Practice?</a><br /> <a href="#q34">I have accidentally deleted/ lost my CME/ CPD certificate - what can I do?</a><br /> <a href="#q35">How do I view how many CME/ CPD activities I have?</a><br /> <a href="#q36">For my certificate, how are the number of hours spent on BMJ Best Practice calculated?</a><br /> <a href="#q37">Is there a fee for generating my CME/ CPD certificate?</a><br /> <a href="#q38">Can I earn CME/ CPD credits whilst on a mobile device?</a><br /> <a href="#q39">What date will be on my certificate?</a><br /> <a href="#q40">When does my CME/ CPD credit expire?</a><br /> <a href="#q41">Can I still be able to download a certificate even though my subscription has expired?</a><br /> <a href="#q42">What happens to credit that I haven't redeemed?</a><br /> <a href="#q43">Are the BMJ Best Practice certificates accredited?</a><br /> <a href="#q44">How do I view my institution's CME/ CPD usage?</a></p> <h2><a href="#referencing-and-permissions"><strong><u>Referencing and Permissions</u></strong></a></h2> <p><a href="#q47">How do I reference BMJ Best Practice?</a><br /> <a href="#q48">How do I get permission to reuse BMJ Best Practice content or images?</a></p> <h2><a href="#support"><strong><u>Support</u></strong></a></h2> <p><a href="#q49">How do I give feedback or contact customer services?</a><br /> <a href="#q50">How do I request training/promotional support?</a></p> <hr> <h3 id="subscriptions">Subscriptions</h3> <h4 id="q1.1">How do I subscribe to BMJ Best Practice?</h4> <p>Individuals can purchase a personal <a href="https://bestpractice.bmj.com/info/subscribe">subscription online</a>. Institutions should contact our sales team:<br /> E: <a href="mailto:sales@bmj.com">sales@bmj.com</a><a href="mailto:consortiasales@bmj.com" target="_blank" rel="noopener noreferrer"><br /> </a>T: +44 (0) 207 1111 226</p> <h4 id="q1.2">How do I cancel my BMJ Best Practice subscription?</h4> <p>Please contact our<a href="https://bestpractice.bmj.com/info/contact-us/" target="_blank" rel="noopener"> customer support team </a></p> <p><strong id="q1.3">How long does a subscription last?</strong></p> <p>For personal subscriptions, we offer two options:</p> <p>Annual subscription:</p> <p>Duration:  12 months<br /> Access:  Immediate, upon payment confirmation<br /> Renewal:   You will be contacted towards the end of your subscription period with an invite to renew manually.</p> <p>Monthly subscription:</p> <p>Access:  Immediate, upon payment confirmation<br /> Recurrence:  Monthly payments will recur automatically until you cancel</p> <h4 id="q3">Do you offer institutional site licenses?</h4> <p>Yes. Institutional site licenses provide full access to all users within your institution. For a quote or to enquire about an institutional free trial please contact our sales team:<br /> E: <a href="mailto:sales@bmj.com" target="_blank" rel="noopener noreferrer">sales@bmj.com<br /> </a>T: +44 (0) 207 1111 226</p> <h4 id="q4">Do you offer free trials?</h4> <p>Yes. Individuals can sign up for 7 days' free access <a href="https://bestpractice.bmj.com/info/subscribe/free-trial/" target="_blank" rel="noopener noreferrer"><span style="text-decoration: underline;"><strong>here</strong></span></a>. Institutions can arrange free trials via our sales team:<br /> E: <a href="mailto:sales@bmj.com">sales@bmj.com</a><br /> T: +44 (0)207 1111 226</p> <h4 id="q5">Can I subscribe through a subscription agent?</h4> <p>Yes. Please contact your subscription agent.</p> <h4 id="q6">Can I purchase access to just one article?</h4> <p>Currently BMJ Best Practice is only sold via subscription to the full content.</p> <h4 id="q7">Can I purchase a standalone subscription to the BMJ Best Practice app?</h4> <p>No, the app is included in the subscription and is not available as a standalone purchase.</p> <hr> <h3 id="accessing-bmj">Accessing BMJ Best Practice</h3> <p><strong id="q8">What is ‘My profile'?</strong></p> <p>Creating a ‘profile’ account on BMJ Best Practice enables you to track your CME/CPD activity. Your account details will also enable you to download the BMJ Best Practice app from the App Store or Google Play.</p> <p><strong id="q9">How much of BMJ Best Practice is freely available?</strong></p> <p>Anyone can browse, search and access some high-level content. A subscription is required to access the full-text of topics. All summary pages are freely accessible. </p> <p><strong id="q10">Can I access BMJ Best Practice via Athens/Shibboleth?</strong></p> <p>Yes. Institutional subscribers are able to access Best Practice via OpenAthens authentication.</p> <p><strong id="q11">What browser should I use to access BMJ Best Practice?</strong></p> <p>BMJ Best Practice is suitable on all main web browsers such as Chrome, Firefox, Safari and Microsoft Edge. We do not support Internet Explorer.</p> <p><strong id="q12">How can I access BMJ Best Practice app?</strong></p> <p>You must be registered with a free ‘profile' account. You can then use these account details to download the BMJ Best Practice app from the App Store or Google Play. <a href="https://bestpractice.bmj.com/info/app/" target="_blank" rel="noopener noreferrer"><span style="text-decoration: underline;"><strong>Click here</strong></span></a> for more information.</p> <hr> <h3>About BMJ Best Practice</h3> <p><strong id="q13">Who writes and edits BMJ Best Practice?</strong></p> <p>Our in-house evidence team continues to collaborate with over 1,600 international expert authors and over 2,500 peer reviewers, to ensure that BMJ Best Practice provides access to the best available information possible, in line with our robust evidence processes that include:</p> <p>Systematic searches for high quality new and updated international guidelines<br /> Continuous in-house scanning and triaging of drug alerts<br /> Daily monitoring and triaging of user/customer feedback by our Senior Clinical Editor<br /> External peer review of all new topics by at least 2 leading international experts and practising clinicians<br /> Internal peer review and sign-off for all content by in-house pharmacist and clinical editors<br /> Updated daily, together with information about the changes made.</p> <p><strong id="q14">Is there a print version of BMJ Best Practice?</strong></p> <p>No. However, we do have the option to download PDFs of available topics.</p> <p><strong id="q15">Is there a mobile version of BMJ Best Practice?</strong></p> <p>Yes, Best Practice website is fully responsive, and has been specially optimised for access on internet enabled mobile phones, tablets or other handheld devices.</p> <p><strong id="q16">Is there an app version of BMJ Best Practice?</strong></p> <p>Yes, the Best Practice app is included in personal and institutional subscriptions. Please visit the <a href="https://bestpractice.bmj.com/info/app/" target="_blank" rel="noopener noreferrer">Best Practice app information page</a> for details.</p> <p><strong id="q18">How do I become a peer reviewer or contributor?</strong></p> <p>Although Best Practice content is usually commissioned, we would like to hear from people who are interested in becoming an expert contributor or peer reviewer. <a href="https://bestpractice.bmj.com/info/contact-us/" target="_blank" rel="noopener">Contact us</a> for more information.</p> <p><strong id="q100">What is our clinical risk process?</strong></p> <p>BMJ Best Practice undergoes a thorough clinical risk management process to ensure that any risks associated with it are identified and mitigated. This process follows the standards laid out by the NHS in DCB0129: Clinical Risk Management: </span><a href="https://digital.nhs.uk/data-and-information/information-standards/information-standards-and-data-collections-including-extractions/publications-and-notifications/standards-and-collections/dcb0129-clinical-risk-management-its-application-in-the-manufacture-of-health-it-systems">its Application in the Manufacture of Health IT Systems</span></a></p> <p>In keeping with this, BMJ Best Practice ensures that the resource has an associated:</p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Clinical risk management plan</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Clinical safety case</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Hazard log and </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Critical incident log </span></li> </ul> <p>All of these are continually updated as BMJ Best Practice continues to develop.</p> <p>The Clinical Safety Officer at BMJ is Dr. Kieran Walsh. Dr. Walsh is Clinical Director at BMJ. To find out more information or to see our documentation related to clinical risk management, please contact Dr. Walsh at </span><a href="mailto:kmwalsh@bmj.com.><span style="font-weight: 400;">kmwalsh@bmj.com</span></a></p> <hr> <h3 id="features-of-bmj">Features of BMJ Best Practice</h3> <p><strong id="q21">How can I bookmark information?</strong></p> <p>The bookmark feature is available on the BMJ Best Practice app. When viewing a topic, simply select the 'bookmark' icon at the top right of the screen. To access all your bookmarked information, tap the 'Bookmarks' item in the main navigation at the bottom of the screen.</p> <p><strong id="q22">Where can I access medical calculators?</strong></p> <p>To enable decisions to be made on the best available evidence in a timely way, we have partnered with a leading supplier of medical calculators, EBMcalc. These easy to use, interactive calculators cover medical formulas, clinical criteria sets, decision tree analysis, dose/unit converters and more. Over 500 of these interactive calculators are now available within BMJ Best Practice and the app. To access you can <a href="https://bestpractice.bmj.com/calculators">browse calculators</a> from the BMJ Best Practice home page or search for a specific calculator in the search bar.</p> <p><strong id="q23">Where are the procedural videos?</strong></p> <p>Introduced in 2017, BMJ Best Practice now has procedural videos which cover essential clinical techniques such as bag-valve-mask ventilation, lumbar puncture and performing an ECG. A list of equipment, contraindications, indications, complications and aftercare is included.</p> <p><strong id="q24">How do I access drug formularies?</strong></p> <p><strong>Institutional subscribers</strong> - We can link to drug formularies such as the BNF, BNFc, Martindale or AHFS. Micromedex integration is also available for customers who already subscribe to the database.</p> <p>To see what you have access to, visit the <a href="https://bestpractice.bmj.com/drugs" target="_blank" rel="noopener noreferrer">‘Drugs’ page</a> in the navigation menu on the homepage. You can search the database directly from this page or by selecting a drug when viewing a condition or symptom.</p> <p><strong id="q26">What is an Important Update?</strong></p> <p>BMJ Best Practice has always incorporated practice-changing evidence into its topics but we understand that it is important that these changes can be easily identified.</p> <p>Where there is new practice-changing evidence an 'Important Update' button will appear on a topic summary page. You can expand this button to view a summary of the change and link to the full guideline/article. This rapidly delivers and surfaces practice-changing evidence to the point of care.</p> <p><a href="https://bestpractice.bmj.com/recent-updates" target="_blank" rel="noopener noreferrer">Click here</a> to view a full list of the latest Important Updates.</p> <p><strong id="q27">As an institutional admin, can I upload local guidelines and patient leaflets?</strong></p> <p>Yes. The BMJ Best Practice local guidance tool enables healthcare organisations to easily add links to local clinical information to BMJ Best Practice topics. The tool provides a central place for healthcare professionals to access local clinical information as well as national and international guidance<br /> Having key clinical information stored centrally and easily accessible supports healthcare organisations to ensure consistency of care.</p> <p>If you are already an administrator and need an overview of how to utilise the two admin services available; usage reporting and the local guidance tool, please contact support@bmj.com </p> <p>Prospective administrators can contact support@bmj.com to request an account. Requesters will need to provide details of their name, institution and job role. They will also need to provide an email address that matches the organisation’s domain.</p> <p><strong id="q28">How do I download a PDF?</strong></p> <p>To download a topic PDF, click on the button ‘View PDF’ on the top right hand corner of the navigation menu. This option is available for personal subscribers and for users on most of our subscription packages for organisations.</p> <p><strong id="q101">How do we ensure BMJ Best Practice meets your needs as a healthcare professional?</strong></p> <p>We have a user centred product development process to ensure we remain trusted and relevant to healthcare professionals and medical students, worldwide. This means we define our priorities and continuously improve the product using an ‘outside in’ approach and enhance BMJ Best Practice based on what the healthcare professionals tell us they need and want. This feedback is collected in many ways including one-to-one interviews and live prototype testing.</p> <p>We also respond to all feedback sent to us or left on the app stores which helps to inform our roadmap and future developments. BMJ Best Practice is continuously tested and enhanced to ensure it continues to meet your needs</p> <p><strong id="q102">How do we involve you in the development of BMJ Best Practice?</strong></p> <p>We work closely with individuals and organisations to ensure BMJ Best Practice remains relevant to their needs. Our user centred product development process ensures that we remain trusted and relevant for healthcare professionals and medical students, worldwide.</p> <p>If you're interested in joining our testing panel, we would love to hear from you! Please contact us support@bmj.com</p> <hr> <h3 id="evidence-in-bmj">Evidence in BMJ Best Practice</h3> <p><strong id="q104">What are Evidence Panels?</strong></p> <p>Expandable evidence panels in some of our popular acute condition topics provide a deep dive into the following areas where knowledge of the underlying evidence affects clinical decision making: evidence behind a guideline recommendation, evidence from a landmark trial, or areas of debate.</p> <p><strong id="q105">What are BMJ Evidence Tables?</strong></p> <p>The BMJ Best Practice evidence team create Evidence Tables which are unique to BMJ Best Practice. They provide easy access to evidence layers in the context of specific clinical questions. Effectiveness categories are allocated by the evidence team, who review the statistical data on effect reported in systematic reviews or guidelines. The evidence tables also include an overall evidence score determined by the BMJ Best Practice evidence team. The score, which is based on GRADE, is a simple rating (A, B or C) which increases transparency on the quality of the evidence.</p> <p><strong id="q106">What are Evidence Scores, how are they determined?</strong></p> <p>BMJ evidence scores are a simple rating (A, B or C) that reflects the certainty in the evidence, as follows:</p> <p>A = Confidence in the evidence is high or moderate to high</p> <p>B = Confidence in the evidence is moderate or low to moderate</p> <p>C = Confidence in the evidence is low or very low</p> <p>The evidence score is based on the GRADE assessments reported in the original source. However when deciding the overall evidence score, the BMJ Best Practice Evidence team takes into consideration the GRADE for primary or critical outcomes as well as the overall GRADE for all outcomes, and the recommendation if the evidence is from a guideline.</p> <p>Each evidence score is accompanied by text which explains the confidence in the evidence and an additional effectiveness statement which gives further information on the overall direction of effect.</p> <p>BMJ evidence scores are located alongside relevant text in BMJ Best Practice topics and link to a BMJ Evidence Table for transparency of the underlying evidence used to generate the score.</p> <p><strong id="q107">What are BMJ Rapid Recommendations?</strong></p> <p><a href="https://www.bmj.com/rapid-recommendations">BMJ Rapid Recommendations</a> accelerate evidence into practice to answer the questions that matter quickly and transparently through trustworthy recommendations. The BMJ works with MAGICapp to develop BMJ Rapid Recommendations. These have been included in BMJ Best Practice to make this evidence easily accessible at the point of care.</p> <p><strong id="q108">What are Cochrane Clinical Answers, where can I see them?</strong></p> <p>BMJ Best Practice has teamed up with Cochrane Clinical Answers to better deliver evidence and inform decision making at the point of care. Cochrane Clinical Answers are incorporated into BMJ Best Practice topics to give health professionals instant access to the highest-quality evidence for use in their daily practice.</p> <p>Evidence is displayed in a user-friendly question and answer format, mixing narrative, numbers and graphics along with key data including Population, Intervention, Comparison, Outcome and GRADE summaries.</p> <p>Cochrane Clinical Answers is now available in over 70% of our most popular BMJ Best Practice topics.</p> <p><strong id="q109">What is the EBM Toolkit?</strong></p> <p>Evidence-based medicine (EBM) refers to the application of the best available research to clinical care, which requires the integration of evidence with clinical expertise and patient values. Information contained within the EBM Toolkit will help you learn and develop EBM skills. It includes contributions from some of the leading thinkers in EBM and introduces key methods such as clarifying a clinical question, designing a search, appraising/synthesising research and assessing quality of evidence. It also promotes shared decision making between clinicians and patients. <a href="https://bestpractice.bmj.com/info/toolkit/">Click here to visit.</a></p> <hr> <h3 id="searching-in-bmj">Searching in BMJ Best Practice</h3> <p><strong id="q29">Can I use boolean operators to search BMJ Best Practice?</strong></p> <p>This functionality is not available at present, but will be introduced soon. </p> <p><strong id="q30">Does BMJ Best Practice support symptom search?</strong></p> <p>Yes, if you want to search for a specific phrase or a group of words in a specific order, include double quote marks (“”) around your phrase e.g. “shortness of breath”. If you are searching for more than one term, symptom or sign, you can refine your search results by using the AND/OR/NOT function in your search.</p> <p><strong id="q31">Does BMJ Best Practice support MeSH synonyms?</strong></p> <p>The BMJ Best Practice search engine uses MeSH synonyms to further enhance the search results. The search engine will also search for synonyms of the term entered. So, for example, if you search for ‘acetaminophen’ you will also see results for ‘paracetamol’ and vice versa. The synonym lists for each topic have been extended and enhanced based on user activity and are updated regularly.</p> <p><strong id="q32">Can I search Best Practice in a foreign language?</strong></p> <p>BMJ Best Practice can be searched in over 100 foreign languages. This functionality is based on a two-step process: language detection and search term translation into English. Google Translate API will detect the most probable language for any given search string. In a second step, Google Translate API sends English translations of search terms directly to the BMJ Best Practice search engine for processing.</p> <p><strong id="q103">What is language switching?</strong></p> <p>BMJ Best Practice has content translated into 6 languages. Depending on your region, you may be able to switch content into your local language in addition to English.</p> <p><img class="alignnone wp-image-14606 size-large" src="https://bestpractice.bmj.com/info/wp-content/uploads/BP-language-switching-table-1-1024x576.png" alt="" width="640" height="360"></p> <hr> <h3 id="cme-cpd">CME/CPD activity tracking</h3> <p><strong id="q33">Why do I need to track my CME/CPD?</strong></p> <p>CME-CPD (Continuing Medical Education, Continuing Professional Development) is one of the most important parts of quality assurance in healthcare. All healthcare professionals have a responsibility to continuously update and enhance their knowledge, skills and behaviour/attitude towards their patients, their peers and their staff.</p> <p><strong id="q34">How do I start tracking CME/ CPD in BMJ Best Practice?</strong></p> <p>To find out how to start earning CME/ CPD credits while you learn please visit our <a href="https://bestpractice.bmj.com/info/earn-cme-cpd-points" target="_blank" rel="noopener noreferrer"><span style="text-decoration: underline;"><strong>CME/CPD help page</strong></span></a>.</p> <p><strong id="q35">I have accidently deleted/ lost my CME/ CPD certificate - what can I do?</strong></p> <p>To access previously generated certificates click on the ‘My certificates’ page. Here you can remove unwanted certificates by clicking on the remove option, and download already generated certificates again by clicking on the certificate link.</p> <p>If you have deleted a certificate by accident, you can generate it again by following the normal steps outlined on the <span style="text-decoration: underline;"><strong><a href="https://bestpractice.bmj.com/info/earn-cme-cpd-points" target="_blank" rel="noopener noreferrer">help page</a></strong></span>.</p> <p><strong id="q36">How do I view how many CME/ CPD activities I have?</strong></p> <p>To view your CME/CPD activities you just need to click the CME/CPD button on the top right hand corner of your screen. This will take you to the ‘My activities’ page where you’ll be able to see an overview of your activities on a per month basis.</p> <p>To see a more detailed list, click on a month. A pop-up will open where you can see the content viewed, timestamp, language and for how many hours.</p> <p><strong id="q37">For my certificate, how are the number of hours spent on BMJ Best Practice calculated?</strong></p> <p>As soon as you log in, BMJ Best Practice capture the searches you perform, as well as the time spent on our topic pages. The number of hours spent per session is then added up and transformed into a decimal format. All sessions for each month are compiled into one total number of hours. The minimum time rewarded for each session is 15 mins (0.25 hours). A session lasts as long as you stay active on the site. After 30 mins of inactivity, you are automatically logged out, and the session is ended.</p> <p><strong id="q38">Is there a fee for generating my CME/ CPD certificate?</strong></p> <p>No. Generating CME/ CPD certificates with BMJ Best Practice is free and can be done as many times as you wish.</p> <p><strong id="q39">Can I earn CME/ CPD credits whilst on a mobile device?</strong></p> <p>Yes, if you are using the BMJ Best Practice app or website on a mobile device and you are logged in, your activity will be tracked as normal.</p> <p><strong id="q40">What date will be on my certificate?</strong></p> <p>The certificate will show the month or months of CME/CPD activities you have ticked when generating your certificate. The back of the certificate will also have a breakdown of these activities along with the time and date of the activities in chronological order.</p> <p><strong id="q41">When does my CME/ CPD credit expire?</strong></p> <p>As long as your subscription remains active, credits or contact hours may be redeemed from the time they were accrued for up to 18 months.</p> <p><strong id="q42">Can I still be able to download a certificate even though my subscription has expired?</strong></p> <p>As long as the activity took place at a time when the subscription was active and within the last 12 months, our support team will be able to assist you.  Please contact <a href="mailto:support@bmj.com" target="_blank" rel="noopener noreferrer">support@bmj.com</a></p> <p><strong id="q43">What happens to credit that I haven't redeemed?</strong></p> <p>Hours gained through CPD/ CME activity for the last 18 months are not lost and will be saved on the system for you to generate a certificate from.</p> <p><strong id="q44">Are the BMJ Best Practice certificates accredited?</strong></p> <p>The activity certificates are not accredited at the moment, but you can use the certificates as proof of time-based learning to organisations who offer accreditation. We have accreditation partners in over 60 countries who you can contact. Find out more <a href="https://bestpractice.bmj.com/info/accreditation/" target="_blank" rel="noopener noreferrer">here</a>.</p> <p><strong id="q45">How do I view my institution's CME/ CPD usage?</strong></p> <p>You can view your institution’s CME/CPD usage by logging in with your institutional admin account and going to the My institution CME/CPD dashboard section. This will show you a simple overview of your registered users' total number of searches performed and the total hours of time spent on BMJ Best Practice so far. Please remember that this dashboard only includes your registered users, not all users. To receive your full institutional usage report please contact <a href="mailto:support@bmj.com" target="_blank" rel="noopener noreferrer">support@bmj.com</a>.</p> <hr> <h3 id="referencing-and-permissions">Referencing and Permissions</h3> <p><strong id="q48">How do I reference BMJ Best Practice?</strong></p> <p>If referencing the BMJ Best Practice website, the most recent version of each topic should be cited e.g. 'Daniels R, Nutbeam T, Berry E. Sepsis in Adults. BMJ Best Practice. Jan 2018. <a href="https://bestpractice.bmj.com/topics/en-gb/245">https://bestpractice.bmj.com/best-practice/monograph/1179.html</a>. Last accessed 01 March 2018.'</p> <p><strong id="q49">How do I get permission to reuse BMJ Best Practice content or images?</strong></p> <p>If you wish to reuse or reproduce BMJ Best Practice content, please contact <a href="mailto:bmj.permissions@bmj.com">bmj.permissions@bmj.com</a>. 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