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Salesforce Winter ’25 Release | Salesforce US

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Leverage seasonal product algorithm to predict seasonal performance with fewer historical data points.<br><strong><br>Retail Execution Enhancements: Bluetooth Keyboard Connectivity</strong><br>Field teams can now connect bluetooth keyboards to the mobile app. Free up screen space and type faster with the ability to use the keyboard your team prefers.<br><br><a href=\"https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44326883\" target=\"_blank\"><ins>Watch Retail & Consumer Goods demos</ins></a></p>\n","kind":"card_faq-qna","id":"1692232876926_i76"},{"headline":"Communications","description":"<p><strong>Data Cloud for Communications </strong><br>Generate a robust customer view by ingesting actionable data from multiple back office systems. Enrich console views so any team can take action. Make it easier for IT teams to develop and support integrated views with pre-built connectors.<br><br><strong>Salesforce Pricing for Communications</strong><br>More rapidly configure pricing and offers with a drag and drop pricing editor built on the Agentforce Action Platform. No code configuration allows you to build context rules based on any field in Salesforce, ensuring accuracy and compliance.<br><br><strong>Einstein Quick Quote</strong><br>Generate complex enterprise quotes faster and more accurately.<br><br><strong>Service Excellence for Communications: Troubleshooting </strong><br>Improve agent effectiveness and quickly resolve common inquiries like outages or diagnostics by equipping agents with the right context, scripts, diagnostic tools and network data with TM Forum APIs.<br><br><strong>Salesforce Contracts for Communications</strong><br>Streamline contract creation with pre-approved templates to ensure compliance. Collaborate on amendments and enable intelligent contract authoring and clause generation.<br><br><a href=\"https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44327496\" target=\"_blank\"><ins>Watch Communications demos</ins></a></p>\n","kind":"card_faq-qna","id":"1692233033786_1ejr"},{"headline":"Energy & Utilities","description":"<p><strong>Asset Lifecycle Service Management</strong><br>Service assets and deploy the right technicians by blending customer and asset data and generate quotes & time estimations from existing work order items.<br><br><strong>Enhanced Service Apps </strong><br>Energy & Utilities Cloud Service capabilities are now deployed on the Salesforce Agentforce Action Platform, enabling Gen AI on Service Apps such as Contact Centre Console or Self Service Portal, and removing the need to install a managed package to activate.<br><br><strong>Connected Energy Assets</strong><br>Connect Energy Consumption and the data from Energy Assets to Energy & Utilities Cloud apps. With Connected Energy Assets, you can automate monitoring, drive proactive service, predict maintenance needs, and optimize performance.<br><br><a href=\"https://help.salesforce.com/s/articleView?id=release-notes.rn_energy_and_utilities_cloud_winter_25.htm&release=252&type=5\" target=\"_blank\"><ins>Learn more about Energy & Utilities</ins></a></p>\n","kind":"card_faq-qna","id":"1692233055344_4bb"},{"headline":"Automotive","description":"<p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--><strong>Connected Vehicle Enhancements </strong><br>Leverage new pre-built templates for vehicle telematics event orchestration, and get faster time to value with out-of-the-box remote actions.<br><strong><br>Digital Lending for Automotive</strong><br>Create better vehicle loan and lease experiences with simplified loan origination processes and expedited decision making.<br><br><strong>Asset Service Lifecycle Management Enhancements</strong><br>Manage the entire vehicle service lifecycle within the CRM with one view of active service entitlements or work orders, and visibility into service-related outreach, like recalls or upgrades.<br><br><a href=\"https://help.salesforce.com/s/articleView?id=release-notes.rn_automotive_cloud.htm&release=252&type=5\" target=\"_blank\"><ins>Learn more about Automotive</ins></a></p>\n","kind":"card_faq-qna","id":"1692233146607_54"},{"headline":"Healthcare","description":"<p><strong>Intelligent Appointment Management Enhancements</strong><br>Seamlessly book appointments with multiple providers or assets, like rooms or equipment, ensuring availability of all resources with a single calendar view. Schedule multiple patient appointments in the same time slot based on real-time availability.<br><br><strong>Einstein for Health Cloud</strong><br>Improve quality of care by equipping care managers and admins with AI capabilities to generate summaries of appointments, discharge, benefits, and provider networks. Quickly generate outreach emails and update records with a single prompt.<br><strong><br>Provider Network Management Enhancements </strong> <br>Build and maintain efficient provider networks by keeping critical provider information, like rates and contracts, up to date and accurate. Payers can now easily manage large and complex roster files sent by network members.<br><br><strong>Home Health Enhancements </strong><br>Simplify home appointments with a mobile app that allows patients to book, re-schedule or even cancel appointments. Provide real-time visit details including time elapsed and options to get additional support.<br><br><strong>Integrated Care Management Enhancements </strong><br>Save partially completed forms to easily pick up where you left off in a clean list of in-progress assessments. Update care plans automatically with every new health assessment.<br><br><a href=\"https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44296159\" target=\"_blank\"><ins>Watch demos for Healthcare</ins></a></p>\n","kind":"card_faq-qna","id":"1692233221058_9no"},{"headline":"Manufacturing","description":"<p><strong>Sales Agreement Enhancements<br></strong>View quantity metrics with decimal flexibility, control quantity spread, and define sales agreements on any day with custom periods, all to minimize revenue leakage and improve accuracy.<br><br><strong>Sales Agreement Summary</strong><br>Einstein for Manufacturing Cloud simplifies deviation, revenue & margin impact analysis, and offers actionable recommendations for sales agreements. <br><br><strong>Connected Assets</strong> <br>Monitor performance metrics, enhance safety, and provide remote assistance, improving Asset Lifetime Value through better performance and innovation.<br><br><strong>Asset Service Lifecycle Management</strong><br>Unify asset and customer data for proactive service with real-time insights and AI predictions.<br><br><strong>Inventory Search and Transfer</strong><br>Gain visibility into external inventory. Search field service inventory across locations and transfer stock efficiently. <br><br><a href=\"https://help.salesforce.com/s/articleView?id=release-notes.rn_manufacturing.htm&release=252&type=5\" target=\"_blank\"><ins>Learn more about Manufacturing</ins></a></p>\n","kind":"card_faq-qna","id":"1724705632122_fgi"},{"headline":"Media","description":"<p><strong>Media Plan Bundle Enhancements</strong><br>Effortlessly curate and manage advertising packages across digital, print, radio, and more to deliver comprehensive, integrated proposals that drive advertiser revenue<br><br><strong>RFP Ingestion Tool<br></strong>Quickly extract essential details, generate editable drafts tagged to an opportunity record to speed up turnaround times, and transform ad sales proposals<br><br><a href=\"https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44341380\" target=\"_self\"><ins>Watch demos for Media</ins></a></p>\n","kind":"card_faq-qna","id":"1692233223095_th0"},{"headline":"Net Zero","description":"<p><strong>Information Library</strong><br>An Einstein AI-powered library with trusted ESG information like an organization's policies and strategies, enabling easy collection, management, collaboration, and approval of ESG data that can be searched and reused across all ESG disclosures.<br><br><strong>ESG Reporting Workflow Enhancements</strong><br>An Einstein AI-powered ESG reporting workflow that automates report generation, ensures visibility into source data, and facilitates collaboration and approval with stakeholders.<br><br><strong>Updated ESG Report Packages </strong><br>The out-of-the-box reporting packages for CDP, ESRS, and GRI with updated reporting standards directives, enabling organizations to meet compliance mandate effortlessly.<br><br><a href=\"https://help.salesforce.com/s/articleView?id=release-notes.rn_netzero.htm&release=252&type=5\" target=\"_blank\"><ins>Learn more about Net Zero</ins></a></p>\n","kind":"card_faq-qna","id":"1692233379870_1ts"},{"headline":"Public Sector","description":"<p><strong>Talent Recruitment Management</strong><br>Equip the HR team with tools custom-designed for government organizations to accelerate hiring. Automate application screening, manage job postings, and collaborate. Enhance efficiency with real-time tracking of candidate progress<br><br><strong>Talent Recruitment Management - Applicant Portal<br></strong>Empower candidates to take charge of their hiring journey through direct job applications, easy document uploads, and real-time progress tracking. Offer an intuitive user experience with tools that provide clear visibility into the recruiting process<br><br><strong>Investigative Case Management</strong><br>De-clutter complex investigations and solve them accurately with a purpose-built app through task automation and real-time collaboration. Boost investigative efficiency through holistic view featuring timelines, critical details, and connections<br><strong><br>Grantmaking Enhancements</strong><br>Create, customize, and manage application forms with ease and review progress reports of all grants to keep projects on track and accountable with a unified view designed for optimal reviewer collaboration<br><br><strong>Einstein for Public Sector Solutions</strong><br>Transform scattered data into actionable insight with AI tailored for casework. Enable caseworkers to generate application overviews, identify inspection violations, and create personalized follow-up to bring about successful outcomes<br><br><a href=\"https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44340169\" target=\"_self\"><ins>Watch demos for Public Sector</ins></a></p>\n","kind":"card_faq-qna","id":"1692233360242_us7"},{"headline":"Life Sciences","description":"<p><strong>Participant Recruitment and Enrollment Enhancements</strong><br>Leverage Einstein for Life Sciences Cloud to auto-match candidates to relevant trials. Get a comprehensive view of all the live research studies in your organization, count of patients in each stage of enrollment, and keep tabs on your tasks using the console app.<br><br><strong>Financial Assistance Programs <br></strong>Support financial assistance programs and patient services agents with quicker actions around eligibility checks, copay calculations, and appeals tracking.<br><br><strong>Patient Program Outcome Management </strong> <br>Build effective care programs using contextual outcome assessments to measure performance at each stage. Enable program leads to improve adherence with AI-powered outcome summaries and engagement analyses. Equip agents with a complete view of patient, benefit, and payer details with the console app.<br><br><strong>Quote and Agreement Automation</strong><br>Automate the creation of quotes from existing sales agreements and vice versa using a seamless flow. Enable sales team to create or renew quotes and agreements faster using the existing data.<br><br><strong>Pharmacy Benefits Verification Enhancements</strong><br>Improve agent productivity with AI-powered call scripts and benefits summary. Leverage bulk re-verification flow for improved benefits interpretation. Seamlessly create requests and update benefit coverage fields.<br><br><a href=\"https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44310877\" target=\"_self\"><ins>Watch demos for Life Sciences</ins></a></p>\n","kind":"card_faq-qna","id":"1715098816251_108s"},{"headline":"Revenue Cloud","description":"<p><strong>Invoice Management</strong><br>Automate billing for one-time and recurring charges at scale while streamlining the interface between Salesforce and your ERP.<br><br><strong>Usage Management</strong><br>Seamlessly manage and customize metered usage products, from selection through to post-purchase adjustments via a flexible subscription manager.<br><br><strong>Ramp Deals</strong><br>Structure one or more products within a quote, allowing each ramp segment to be tailored with specific quantities, discounts, and uplifts to provide customers with enhanced flexibility, predictability, and transparency.<br><br><strong>Quote and Order Line Groups 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Cloud</ins></a></p>\n","kind":"card_faq-qna","id":"1715098861177_k5k"}]}]}],"path":"/products/innovation/winter-25-release","urlLoc":"us","curHref":"/products/innovation/winter-25-release/?d=7010M000001yBcO","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1692233616803_e54","name":"sf/story","attributes":{"audience_segment":["prospect","customer"],"minimize_blade_spacing_bottom":true,"minimize_blade_spacing":true,"experiment_type":"content","blade_headline_block_alignment":"center","card_text_alignment":"left","card_image_visibility":true,"card_title_visibility":true,"card_description_visibility":false,"card_link_visibility":true,"headline":"Get to know the latest release with highlights and demos from our Trailblazer network.","blade_background_type":{"blade_background_color":"255, 255, 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into the technical implementation with the release notes.","link_1":{"label":"Get release notes","variant":"text","url":"https://help.salesforce.com/s/articleView?id=release-notes.salesforce_release_notes.htm&release=252&type=5","ariaLabel":"Get release notes"},"kind":"card_story","id":"1692233616864_6h1"},{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?w=1024","alt":"Salesforce mascots Astro ice skating, Cloudy and Ruth having a snowball fight, and Brandy skiing.","title":"2024/08/story-card-3-winter-25.jpg","sizes":[{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=150,150","width":150,"height":150},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=300,169","width":300,"height":169},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=768,432","width":768,"height":432},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=1024,576","width":1024,"height":576},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=1536,865","width":1536,"height":865},{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=2048,1153","width":2048,"height":1153}],"width":1024,"height":576},"headline":"Learn how you can make the most of each release!","link_1":{"label":"Take the trail","variant":"text","url":"https://trailhead.salesforce.com/content/learn/trails/sf_release_prep?_ga=2.150874356.310079356.1714533279-1330033555.1679006078","target":"_self","ariaLabel":"Take the trail prepare for Salesforce releases"},"kind":"card_story","id":"1704753436732_xrj"}],"path":"/products/innovation/winter-25-release","urlLoc":"us","curHref":"/products/innovation/winter-25-release/?d=7010M000001yBcO","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"},{"id":"1692233994855_wr2","name":"sf/oneup","attributes":{"blade_layout":"right","audience_segment":["customer","prospect"],"experiment_type":"content","eyebrow":{"image":{"mediaSrc":"media-library"}},"headline":"Questions? We'll put you on the right path.","description":"<p>Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.</p>\n","link_1":{"variant":"primary","label":"Contact us","url":"https://www.salesforce.com/company/contact-us/?d=pb","target":"_self","source":"standard-link"},"media":{"image":{"src":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/1-up-footer-winter-25.webp?w=1024","alt":"Salesforce mascots Astro and Zig in a 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Astro and Zig in a sled." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-hero-image-winter-25.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-hero-image-winter-25.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-hero-image-winter-25.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-hero-image-winter-25.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper "> <header class="marquee__blade-heading eyebrow--standard "> <h1 class="headline marquee__headline--standard" style=" color:#032D60 "> Get more connected teams, data, and AI from our biggest release yet. </h1> </header> <div class="cta_container flex flex--right ctas__2"> <pbc-button class="cta_button__wrapper" data-link-text="Get the Release in a Box" data-link-url="https://www.salesforce.com/content/dam/web/en_us/www/documents/release-notes/winter25-release-in-a-box.pdf " data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Get the Release in a Box" href="https://www.salesforce.com/content/dam/web/en_us/www/documents/release-notes/winter25-release-in-a-box.pdf " target="_blank" rel="noopener" > Get the Release in a Box <svg width="18" height="18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" fill="currentColor"> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.0977 2.16345H14.5237L6.8804 9.80671C6.69002 9.99709 6.69002 10.3058 6.8804 10.4961L7.34002 10.9558C7.5304 11.1461 7.83906 11.1461 8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> <pbc-button class="cta_button__wrapper" data-link-text="Watch all demos" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/" data-link-type="secondary cta" > <a class="cta_button" data-size="" data-variant="secondary" data-stacking="default" aria-label="Watch all demos: Get more connected teams, data, and AI from our biggest release yet." label="Watch all demos" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/" > Watch all demos </a> </pbc-button> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, rgb(255, 255, 255) 0%, #FFFFFF 100%);"></div> <div class="blade__background blade__background--custom-desktop"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-bg-winter-25.webp?w=1024" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-bg-winter-25.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-bg-winter-25.webp?resize=300,101 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-bg-winter-25.webp?resize=768,259 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-bg-winter-25.webp?resize=1024,346 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-bg-winter-25.webp?resize=1536,518 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/marquee-bg-winter-25.webp?resize=2048,691 2048w" height="100%" width="100%"/> </div> <div class="blade__background blade__background--custom-mobile"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-bg-xs-0925.png?w=731" class="background__image background__image--custom" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-bg-xs-0925.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-bg-xs-0925.png?resize=214,300 214w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-bg-xs-0925.png?resize=768,1076 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-bg-xs-0925.png?resize=731,1024 731w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-bg-xs-0925.png?resize=1096,1536 1096w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/marquee-bg-xs-0925.png?resize=1462,2048 1462w" height="100%" width="100%"/> </div> </section> </div><div data-blade-id="1702964146850_925" data-blade-position="2" data-blade-name="sf/story" data-blade-variant="story" data-blade-source="www" data-blade-type="blade"> <section id="1702964146850_925" class="relative story--blade story--link_above layout--2 story--card_story" > <div class="container container--min-spacing-bottom container--min-spacing-top background__present"> <div class="grid grid_main grid--threebytwo story__2 story__gridTwo"> <header class="story__blade-heading text--center block_align--center "> <h2 class="headline" style=" "> Salesforce AI + Data Cloud delivers trusted, extensible AI grounded in the fabric of our Platform. </h2> <div class="blade__description pbc-g-text-body-1-2 pbc-g-text-body-1-2-ul-checkmark-spacing"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Implement our AI in your customer data to create customizable, predictive, and generative AI experiences to safely meet all your business needs. Bring conversational AI to any workflow, user, department, and industry with Einstein and Data Cloud.</p> </div> </header> <div class="story_cta cta--layout-center" data-module-name="Salesforce AI + Data Cloud delivers trusted, extensible AI grounded in the fabric of our Platform. " data-module-position="3" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demos" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-ai-demos/" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Watch demos: Salesforce AI + Data Cloud delivers trusted, extensible AI grounded in the fabric of our Platform." href="https://www.salesforce.com/products/innovation/winter-25-release-ai-demos/" > Watch demos </a> </pbc-button> </div> </div> <div class="cards align-slot--left "> <article class="card card__1 card__wrapper" data-module-id="1702964147058_8ve" data-module-name="Agentforce" data-module-track-impressions="" data-module-position="1" data-module-type="card_story" > <div class="card--card_story flex border-rad-16"> <div class="card__content__wrapper flex flex--column"> <div class="card__image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-ai-card-4.jpg?w=1024" class="card__image" alt="Dashboard screens of Agentforce. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-ai-card-4.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-ai-card-4.jpg?resize=300,200 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-ai-card-4.jpg?resize=768,512 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-ai-card-4.jpg?resize=1024,683 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-ai-card-4.jpg?resize=1536,1024 1536w" height="auto" width="auto"/> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-0" style=" "> Agentforce </h3> <div class="card__description mb-0"> <p>Agentforce is the world’s first and only low-code platform for building and customizing autonomous agents. Agents are the future of software that can scale your workforce and adapt to any use case to get more work done.</p> </div> </div> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1702964147068_16nk" data-module-name="Data Cloud" data-module-track-impressions="" data-module-position="2" data-module-type="card_story" > <div class="card--card_story flex border-rad-16"> <div class="card__content__wrapper flex flex--column"> <div class="card__image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/story-ai-card-2_286133.jpg?w=1024" class="card__image" alt="Dashboard screens of Data Cloud." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/story-ai-card-2_286133.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/story-ai-card-2_286133.jpg?resize=300,200 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/story-ai-card-2_286133.jpg?resize=768,512 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/story-ai-card-2_286133.jpg?resize=1024,683 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/story-ai-card-2_286133.jpg?resize=1536,1024 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/story-ai-card-2_286133.jpg?resize=2048,1365 2048w" height="auto" width="auto"/> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-0" style=" "> Data Cloud </h3> <div class="card__description mb-0"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Data Cloud unlocks the power of generative AI, grounded with your company's data, delivering trusted, secure, and relevant outcomes without expensive model training. For enhanced workflows and insights, you can also seamlessly integrate external predictive models with Bring Your Own Model.</p> </div> </div> </div> </div> </div> </article> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--below" aria-hidden="true"> <div class="background__graphics background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-ai-bg-0925.png?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-ai-bg-0925.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-ai-bg-0925.png?resize=300,101 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-ai-bg-0925.png?resize=768,259 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-ai-bg-0925.png?resize=1024,346 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-ai-bg-0925.png?resize=1536,519 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-ai-bg-0925.png?resize=2048,692 2048w" width="100%"/> </div> <svg class="background__contour background__contour--overlap" viewBox="0 0 1440 98" fill="none"> <path d="M0 99C222.344 35.8084 466.507 0 720 0C974.953 0 1216.61 35.1147 1440 99H0Z" fill="white"/> </svg> </div> </div> </section> </div><div data-blade-id="1692229344617_vhu" data-blade-position="3" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1692229344617_vhu" class="relative nup--blade layout--4 nup--card_resource" > <div class="container container--min-spacing-bottom background__present"> <div class="grid grid_main nup nup__4 nup__gridFour"> <header class="nup__blade-heading text--center"> <h2 class="headline" style=" "> Our top features from the Winter 2025 release. </h2> </header> <div class="cards"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1692229344747_vow" data-module-name="Sales Cloud" data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422715 " tabindex="-1" aria-label="Sales Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422715 " data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-sales.jpg?w=1024" class="card__image" alt="Sales Cloud bar graph showing arrow going up" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-sales.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-sales.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-sales.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-sales.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-sales.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-sales.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422715 " data-link-text="Sales Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422715 " data-link-type="header" target="_self"> Sales Cloud </a> </h3> <div class="card__description mt-16"> <p>Use Agentforce SDR Agents to send introduction emails, answer questions, handle objections, and schedule meetings on your behalf.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422715 " data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo for sales cloud" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422715 " target="_self" rel="noopener" > Watch demo </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1692229686799_5xl" data-module-name="Service Cloud" data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422211" tabindex="-1" aria-label="Service Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422211" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-service.jpg?w=1024" class="card__image" alt="Service Cloud heart graphic" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-service.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-service.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-service.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-service.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-service.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-service.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422211" data-link-text="Service Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422211" data-link-type="header" target=""> Service Cloud </a> </h3> <div class="card__description mt-16"> <p>Agentforce Service Agent, your trusted AI team member, is deployed swiftly across channels using pre-built templates to customize your brand and voice with low code and provide humanlike customer interactions grounded in trusted data.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422211" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo for service cloud" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44422211" > Watch demo </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1692230138104_yus" data-module-name="Marketing Cloud" data-module-position="3" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44295972" tabindex="-1" aria-label="Marketing Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44295972" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-marketing.jpg?w=1024" class="card__image" alt="Marketing Cloud product graphic" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-marketing.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-marketing.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-marketing.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-marketing.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-marketing.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-marketing.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44295972" data-link-text="Marketing Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44295972" data-link-type="header" target=""> Marketing Cloud </a> </h3> <div class="card__description mt-16"> <p>Rule Based Dynamic Content lets you build more personalized emails and create richer customer experiences. Customize emails based on known attributes, and generate dynamic content for body, subject line, and pre-header.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44295972" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo for marketing cloud" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44295972" > Watch demo </a> </pbc-button> </div> </div> </div> </article> <article class="card card__4 card__wrapper " data-module-track-impressions="" data-module-id="1692230238507_hmi" data-module-name="Commerce Cloud" data-module-position="4" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44321271" tabindex="-1" aria-label="Commerce Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44321271" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-commerce.jpg?w=1024" class="card__image" alt="Commerce Cloud shopping cart graphic" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-commerce.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-commerce.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-commerce.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-commerce.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-commerce.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-commerce.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44321271" data-link-text="Commerce Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44321271" data-link-type="header" target=""> Commerce Cloud </a> </h3> <div class="card__description mt-16"> <p>Commerce Bundles empower you to boost revenue, improve inventory turnover and seamlessly service orders through the entire lifecycle.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44321271" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo for commerce cloud" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44321271" > Watch demo </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--partial-overlap" aria-hidden="true"> <div class="background__graphics"> <svg class="background__contour" viewBox="0 0 1440 98" fill="none"> <path d="M0 99C222.344 35.8084 466.507 0 720 0C974.953 0 1216.61 35.1147 1440 99H0Z" fill="white"/> </svg> </div> </div> </section> </div><div data-blade-id="1692230497337_16r8" data-blade-position="4" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1692230497337_16r8" class="relative nup--blade layout--4 nup--card_resource" > <div class="container container--min-spacing-bottom container--min-spacing-top background__present"> <div class="grid grid_main nup nup__4 nup__gridFour no-header"> <div class="cards cards--minimal"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1724704701615_17bh" data-module-name="Revenue Cloud" data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44312722" tabindex="-1" aria-label="Revenue Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44312722" data-link-type="image" target=""> <img 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class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44312722" data-link-text="Revenue Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44312722" data-link-type="header" target=""> Revenue Cloud </a> </h3> <div class="card__description mt-16"> <p>Invoice Management automates billing for one-time and recurring charges at scale while streamlining the interface between Salesforce and your ERP.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44312722" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo for revenue cloud" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44312722" > Watch demo </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper " data-module-track-impressions="" data-module-id="1692230500747_1b5" data-module-name="MuleSoft" data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://docs.mulesoft.com/release-notes/quick-refs/by-date-index" tabindex="-1" aria-label="MuleSoft" data-link-url="https://docs.mulesoft.com/release-notes/quick-refs/by-date-index" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-mulesoft.jpg?w=1024" class="card__image" alt="MuleSoft logo product graphic" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-mulesoft.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-mulesoft.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-mulesoft.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-mulesoft.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-mulesoft.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-mulesoft.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://docs.mulesoft.com/release-notes/quick-refs/by-date-index" data-link-text="MuleSoft" data-link-url="https://docs.mulesoft.com/release-notes/quick-refs/by-date-index" 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8.02945 10.9558L15.6717 3.31348V7.73848C15.6717 8.00772 15.89 8.22598 16.1592 8.22598H16.8092C17.0785 8.22598 17.2967 8.00772 17.2967 7.73848V1.47595C17.2967 0.958186 16.877 0.538452 16.3592 0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper " data-module-track-impressions="" data-module-id="1692230502605_iiw" data-module-name="Slack" data-module-position="3" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://slack.com/help/articles/115004846068-Slack-updates-and-changes" tabindex="-1" aria-label="Slack" data-link-url="https://slack.com/help/articles/115004846068-Slack-updates-and-changes" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-slack.jpg?w=1024" class="card__image" alt="Slack logo product graphic" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-slack.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-slack.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-slack.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-slack.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-slack.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-slack.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://slack.com/help/articles/115004846068-Slack-updates-and-changes" data-link-text="Slack" data-link-url="https://slack.com/help/articles/115004846068-Slack-updates-and-changes" data-link-type="header" target="_blank"> Slack </a> </h3> <div class="card__description mt-16"> <p>Event Triggers help sellers prioritize work, foster collaboration, and prompt action with real-time notifications and alerts that 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0.538452H10.0977C9.82847 0.538452 9.61021 0.756713 9.61021 1.02595V1.67595C9.61021 1.94519 9.82847 2.16345 10.0977 2.16345ZM2.97559 4.03905C1.62939 4.03905 0.538086 5.13036 0.538086 6.47655V14.8516C0.538086 16.1977 1.62939 17.2891 2.97559 17.2891H11.3506C12.6968 17.2891 13.7881 16.1977 13.7881 14.8516L13.7881 8.88513C13.7881 8.59574 13.4383 8.45066 13.2335 8.65509L12.4493 9.43768C12.2661 9.62059 12.1631 9.86888 12.1631 10.1278V14.8516C12.1631 15.3003 11.7993 15.6641 11.3506 15.6641H2.97559C2.52686 15.6641 2.16309 15.3003 2.16309 14.8516V6.47655C2.16309 6.02782 2.52685 5.66405 2.97559 5.66405H7.79909C8.07127 5.66405 8.33106 5.55029 8.51564 5.35026L9.2223 4.58446C9.41442 4.37626 9.26675 4.03905 8.98345 4.03905H2.97559Z"/> </svg> </a> </pbc-button> </div> </div> </div> </article> <article class="card card__4 card__wrapper " data-module-track-impressions="" data-module-id="1692230504205_p35" data-module-name="Platform" data-module-position="4" data-module-type="card_resource" > <div 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768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-platform.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-platform.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-platform.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44342242" data-link-text="Platform" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44342242" data-link-type="header" target=""> Platform </a> </h3> <div class="card__description mt-16"> <p>Data Cloud in Sandbox Environments lets customers build, test, and deploy Data Cloud in a secure environment to ensure quality. Data Mask will ensure data is desensitized before syncing to and from Data Cloud.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44342242" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo for platform" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44342242" > Watch demo </a> </pbc-button> </div> </div> </div> </article> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1692231080824_rkx" data-blade-position="5" data-blade-name="sf/nup" data-blade-variant="nup" data-blade-source="www" data-blade-type="blade"> <section id="1692231080824_rkx" class="relative nup--blade layout--4 nup--card_resource" > <div class="container container--min-spacing-top background__present"> <div class="grid grid_main nup nup__4 nup__gridFour no-header"> <div class="cards cards--minimal"> <article class="card card__1 card__wrapper " data-module-track-impressions="" data-module-id="1692231080766_iw6" data-module-name="Data Cloud" data-module-position="1" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44323511" tabindex="-1" aria-label="Data Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44323511" data-link-type="image" target=""> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-data-cloud.jpg?w=1024" class="card__image" alt="Data Cloud 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data-module-track-impressions="" data-module-id="1692231080779_4lb" data-module-name="Analytics" data-module-position="2" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://www.tableau.com/products/all-features" tabindex="-1" aria-label="Analytics" data-link-url="https://www.tableau.com/products/all-features" data-link-type="image" target="_blank"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-crm-analytics_373bd0.jpg?w=1024" class="card__image" alt="Analytics Cloud 3-bar graphic" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-crm-analytics_373bd0.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-crm-analytics_373bd0.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-crm-analytics_373bd0.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-crm-analytics_373bd0.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-crm-analytics_373bd0.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-crm-analytics_373bd0.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.tableau.com/products/all-features" data-link-text="Analytics" data-link-url="https://www.tableau.com/products/all-features" data-link-type="header" target="_blank"> Analytics </a> </h3> <div class="card__description mt-16"> <p>CRM Analytics Slack App - Multi Org Connect gives teams the ability to view and share Data Insights in Slack 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768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-educational-cloud.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-educational-cloud.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-educational-cloud.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44357291" data-link-text="Education Cloud" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44357291" data-link-type="header" target=""> Education Cloud </a> </h3> <div class="card__description mt-16"> <p>Recruitment Inquiry and Opportunity Management keeps prospective students engaged with automated campaigns, seamlessly forecast revenue for students, and assign opportunities to staff.</p> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44357291" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Watch demo for Education Cloud" href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44357291" > Watch demo </a> </pbc-button> </div> </div> </div> </article> <article class="card card__4 card__wrapper " data-module-track-impressions="" data-module-id="1692231080805_w8p" data-module-name="Nonprofit" data-module-position="4" data-module-type="card_resource" > <div class="card--card_resource card--generic_card pbc-g-elevation-2 flex border-rad-16 "> <div class="card__image__wrapper"> <a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_nonprofitcloud.htm&amp;release=252&amp;type=5" tabindex="-1" aria-label="Nonprofit" data-link-url="https://help.salesforce.com/s/articleView?id=release-notes.rn_nonprofitcloud.htm&amp;release=252&amp;type=5" data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-nonprofit.jpg?w=1024" class="card__image" alt="Nonprofit Cloud logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-nonprofit.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-nonprofit.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-nonprofit.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/05/n-up-nonprofit.jpg?resize=1024,576 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accordion__item-1 selected " data-module-id="1692232466641_3te" data-module-name="Financial Services &amp; Insurance" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1692231607268_mj1-11" class="accordion__trigger" id="accordion1692231607268_mj1-11" aria-label="Financial Services &amp; Insurance"> <span class="accordion__title relative"> Financial Services &amp; Insurance <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-11" id="rel1692231607268_mj1-11"> <div class="accordion__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--><strong>Business Relationship Plan </strong><br>Easily build business relationship plans, set goals, and measure success with tools and features designed specifically for commercial, small, and medium-sized banking.<br><br><strong>Einstein for Banking and Wealth Management Enhancements</strong><br>Boost productivity across sales and service with AI. Improve service in banks with complaint prompt templates and action launcher advances. <br><br><strong>Contextual Alerts</strong><br>Provide wealth advisors with notifications based on signals and behaviors in Data Cloud to increase efficiency by delivering quick context from real-time data during customer conversations, ultimately improving customer satisfaction and loyalty.<br><br><strong>Data Cloud for Insurance </strong><br>Easily connect Financial Services Cloud for Insurance to Data Cloud with prebuilt Data Model Objects (DMOs) for insurance policy and claims data.<br><br><strong>Einstein for Insurance Enhancements </strong><br>Deploy Generative AI experiences faster with a single screen widget to generate instant account and claims summaries. <br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44327238" target="_blank"><ins>Watch Financial Services & Insurance demos</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1692232876926_i76" data-module-name="Retail and Consumer Goods" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-12" class="accordion__trigger" id="accordion1692231607268_mj1-12" aria-label="Retail and Consumer Goods"> <span class="accordion__title relative"> Retail and Consumer Goods <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-12" id="rel1692231607268_mj1-12"> <div class="accordion__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--><strong>Einstein Account Summarization for Service Agents</strong><br>AI-driven account summaries provide service agents with a comprehensive view of customer interactions including top selling products, in-store compliance insights, transaction summaries, and personalized responses to sell more and serve faster.<br><br><strong>Data Cloud for Consumer Goods Enhancements: Retailer Segmentation </strong> <br>Run targeted promotions and prioritize field activity according to each segment's unique needs.<br><br><strong>Direct Store Delivery Enhancements: Van Sales</strong><br>Allows direct store delivery drivers to place orders for products in their on-truck inventory. <br><br><strong>Trade Promotion Optimization Enhancements: Product Clustering and Seasonality </strong><br>Group products based on common characteristics to more accurately predict baseline and uplift of promotions. Leverage seasonal product algorithm to predict seasonal performance with fewer historical data points.<br><strong><br>Retail Execution Enhancements: Bluetooth Keyboard Connectivity</strong><br>Field teams can now connect bluetooth keyboards to the mobile app. Free up screen space and type faster with the ability to use the keyboard your team prefers.<br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44326883" target="_blank"><ins>Watch Retail & Consumer Goods demos</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1692233033786_1ejr" data-module-name="Communications" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-13" class="accordion__trigger" id="accordion1692231607268_mj1-13" aria-label="Communications"> <span class="accordion__title relative"> Communications <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-13" id="rel1692231607268_mj1-13"> <div class="accordion__description"> <p><strong>Data Cloud for Communications </strong><br>Generate a robust customer view by ingesting actionable data from multiple back office systems. Enrich console views so any team can take action. Make it easier for IT teams to develop and support integrated views with pre-built connectors.<br><br><strong>Salesforce Pricing for Communications</strong><br>More rapidly configure pricing and offers with a drag and drop pricing editor built on the Agentforce Action Platform. No code configuration allows you to build context rules based on any field in Salesforce, ensuring accuracy and compliance.<br><br><strong>Einstein Quick Quote</strong><br>Generate complex enterprise quotes faster and more accurately.<br><br><strong>Service Excellence for Communications: Troubleshooting </strong><br>Improve agent effectiveness and quickly resolve common inquiries like outages or diagnostics by equipping agents with the right context, scripts, diagnostic tools and network data with TM Forum APIs.<br><br><strong>Salesforce Contracts for Communications</strong><br>Streamline contract creation with pre-approved templates to ensure compliance. Collaborate on amendments and enable intelligent contract authoring and clause generation.<br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44327496" target="_blank"><ins>Watch Communications demos</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1692233055344_4bb" data-module-name="Energy &amp; Utilities" data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-14" class="accordion__trigger" id="accordion1692231607268_mj1-14" aria-label="Energy &amp; Utilities"> <span class="accordion__title relative"> Energy &amp; Utilities <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-14" id="rel1692231607268_mj1-14"> <div class="accordion__description"> <p><strong>Asset Lifecycle Service Management</strong><br>Service assets and deploy the right technicians by blending customer and asset data and generate quotes & time estimations from existing work order items.<br><br><strong>Enhanced Service Apps </strong><br>Energy & Utilities Cloud Service capabilities are now deployed on the Salesforce Agentforce Action Platform, enabling Gen AI on Service Apps such as Contact Centre Console or Self Service Portal, and removing the need to install a managed package to activate.<br><br><strong>Connected Energy Assets</strong><br>Connect Energy Consumption and the data from Energy Assets to Energy & Utilities Cloud apps. With Connected Energy Assets, you can automate monitoring, drive proactive service, predict maintenance needs, and optimize performance.<br><br><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_energy_and_utilities_cloud_winter_25.htm&release=252&type=5" target="_blank"><ins>Learn more about Energy & Utilities</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1692233146607_54" data-module-name="Automotive" data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-15" class="accordion__trigger" id="accordion1692231607268_mj1-15" aria-label="Automotive"> <span class="accordion__title relative"> Automotive <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-15" id="rel1692231607268_mj1-15"> <div class="accordion__description"> <p><!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--><strong>Connected Vehicle Enhancements </strong><br>Leverage new pre-built templates for vehicle telematics event orchestration, and get faster time to value with out-of-the-box remote actions.<br><strong><br>Digital Lending for Automotive</strong><br>Create better vehicle loan and lease experiences with simplified loan origination processes and expedited decision making.<br><br><strong>Asset Service Lifecycle Management Enhancements</strong><br>Manage the entire vehicle service lifecycle within the CRM with one view of active service entitlements or work orders, and visibility into service-related outreach, like recalls or upgrades.<br><br><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_automotive_cloud.htm&release=252&type=5" target="_blank"><ins>Learn more about Automotive</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-6 " data-module-id="1692233221058_9no" data-module-name="Healthcare" data-module-position="6" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-16" class="accordion__trigger" id="accordion1692231607268_mj1-16" aria-label="Healthcare"> <span class="accordion__title relative"> Healthcare <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-16" id="rel1692231607268_mj1-16"> <div class="accordion__description"> <p><strong>Intelligent Appointment Management Enhancements</strong><br>Seamlessly book appointments with multiple providers or assets, like rooms or equipment, ensuring availability of all resources with a single calendar view. Schedule multiple patient appointments in the same time slot based on real-time availability.<br><br><strong>Einstein for Health Cloud</strong><br>Improve quality of care by equipping care managers and admins with AI capabilities to generate summaries of appointments, discharge, benefits, and provider networks. Quickly generate outreach emails and update records with a single prompt.<br><strong><br>Provider Network Management Enhancements </strong> <br>Build and maintain efficient provider networks by keeping critical provider information, like rates and contracts, up to date and accurate. Payers can now easily manage large and complex roster files sent by network members.<br><br><strong>Home Health Enhancements </strong><br>Simplify home appointments with a mobile app that allows patients to book, re-schedule or even cancel appointments. Provide real-time visit details including time elapsed and options to get additional support.<br><br><strong>Integrated Care Management Enhancements </strong><br>Save partially completed forms to easily pick up where you left off in a clean list of in-progress assessments. Update care plans automatically with every new health assessment.<br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44296159" target="_blank"><ins>Watch demos for Healthcare</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-7 " data-module-id="1724705632122_fgi" data-module-name="Manufacturing" data-module-position="7" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-17" class="accordion__trigger" id="accordion1692231607268_mj1-17" aria-label="Manufacturing"> <span class="accordion__title relative"> Manufacturing <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-17" id="rel1692231607268_mj1-17"> <div class="accordion__description"> <p><strong>Sales Agreement Enhancements<br></strong>View quantity metrics with decimal flexibility, control quantity spread, and define sales agreements on any day with custom periods, all to minimize revenue leakage and improve accuracy.<br><br><strong>Sales Agreement Summary</strong><br>Einstein for Manufacturing Cloud simplifies deviation, revenue & margin impact analysis, and offers actionable recommendations for sales agreements. <br><br><strong>Connected Assets</strong> <br>Monitor performance metrics, enhance safety, and provide remote assistance, improving Asset Lifetime Value through better performance and innovation.<br><br><strong>Asset Service Lifecycle Management</strong><br>Unify asset and customer data for proactive service with real-time insights and AI predictions.<br><br><strong>Inventory Search and Transfer</strong><br>Gain visibility into external inventory. Search field service inventory across locations and transfer stock efficiently. <br><br><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_manufacturing.htm&release=252&type=5" target="_blank"><ins>Learn more about Manufacturing</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-8 " data-module-id="1692233223095_th0" data-module-name="Media" data-module-position="8" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-18" class="accordion__trigger" id="accordion1692231607268_mj1-18" aria-label="Media"> <span class="accordion__title relative"> Media <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-18" id="rel1692231607268_mj1-18"> <div class="accordion__description"> <p><strong>Media Plan Bundle Enhancements</strong><br>Effortlessly curate and manage advertising packages across digital, print, radio, and more to deliver comprehensive, integrated proposals that drive advertiser revenue<br><br><strong>RFP Ingestion Tool<br></strong>Quickly extract essential details, generate editable drafts tagged to an opportunity record to speed up turnaround times, and transform ad sales proposals<br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44341380" target="_self"><ins>Watch demos for Media</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-9 " data-module-id="1692233379870_1ts" data-module-name="Net Zero" data-module-position="9" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-19" class="accordion__trigger" id="accordion1692231607268_mj1-19" aria-label="Net Zero"> <span class="accordion__title relative"> Net Zero <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-19" id="rel1692231607268_mj1-19"> <div class="accordion__description"> <p><strong>Information Library</strong><br>An Einstein AI-powered library with trusted ESG information like an organization's policies and strategies, enabling easy collection, management, collaboration, and approval of ESG data that can be searched and reused across all ESG disclosures.<br><br><strong>ESG Reporting Workflow Enhancements</strong><br>An Einstein AI-powered ESG reporting workflow that automates report generation, ensures visibility into source data, and facilitates collaboration and approval with stakeholders.<br><br><strong>Updated ESG Report Packages </strong><br>The out-of-the-box reporting packages for CDP, ESRS, and GRI with updated reporting standards directives, enabling organizations to meet compliance mandate effortlessly.<br><br><a href="https://help.salesforce.com/s/articleView?id=release-notes.rn_netzero.htm&release=252&type=5" target="_blank"><ins>Learn more about Net Zero</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-10 " data-module-id="1692233360242_us7" data-module-name="Public Sector" data-module-position="10" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-110" class="accordion__trigger" id="accordion1692231607268_mj1-110" aria-label="Public Sector"> <span class="accordion__title relative"> Public Sector <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-110" id="rel1692231607268_mj1-110"> <div class="accordion__description"> <p><strong>Talent Recruitment Management</strong><br>Equip the HR team with tools custom-designed for government organizations to accelerate hiring. Automate application screening, manage job postings, and collaborate. Enhance efficiency with real-time tracking of candidate progress<br><br><strong>Talent Recruitment Management - Applicant Portal<br></strong>Empower candidates to take charge of their hiring journey through direct job applications, easy document uploads, and real-time progress tracking. Offer an intuitive user experience with tools that provide clear visibility into the recruiting process<br><br><strong>Investigative Case Management</strong><br>De-clutter complex investigations and solve them accurately with a purpose-built app through task automation and real-time collaboration. Boost investigative efficiency through holistic view featuring timelines, critical details, and connections<br><strong><br>Grantmaking Enhancements</strong><br>Create, customize, and manage application forms with ease and review progress reports of all grants to keep projects on track and accountable with a unified view designed for optimal reviewer collaboration<br><br><strong>Einstein for Public Sector Solutions</strong><br>Transform scattered data into actionable insight with AI tailored for casework. Enable caseworkers to generate application overviews, identify inspection violations, and create personalized follow-up to bring about successful outcomes<br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44340169" target="_self"><ins>Watch demos for Public Sector</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-11 " data-module-id="1715098816251_108s" data-module-name="Life Sciences" data-module-position="11" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-111" class="accordion__trigger" id="accordion1692231607268_mj1-111" aria-label="Life Sciences"> <span class="accordion__title relative"> Life Sciences <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-111" id="rel1692231607268_mj1-111"> <div class="accordion__description"> <p><strong>Participant Recruitment and Enrollment Enhancements</strong><br>Leverage Einstein for Life Sciences Cloud to auto-match candidates to relevant trials. Get a comprehensive view of all the live research studies in your organization, count of patients in each stage of enrollment, and keep tabs on your tasks using the console app.<br><br><strong>Financial Assistance Programs <br></strong>Support financial assistance programs and patient services agents with quicker actions around eligibility checks, copay calculations, and appeals tracking.<br><br><strong>Patient Program Outcome Management </strong> <br>Build effective care programs using contextual outcome assessments to measure performance at each stage. Enable program leads to improve adherence with AI-powered outcome summaries and engagement analyses. Equip agents with a complete view of patient, benefit, and payer details with the console app.<br><br><strong>Quote and Agreement Automation</strong><br>Automate the creation of quotes from existing sales agreements and vice versa using a seamless flow. Enable sales team to create or renew quotes and agreements faster using the existing data.<br><br><strong>Pharmacy Benefits Verification Enhancements</strong><br>Improve agent productivity with AI-powered call scripts and benefits summary. Leverage bulk re-verification flow for improved benefits interpretation. Seamlessly create requests and update benefit coverage fields.<br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44310877" target="_self"><ins>Watch demos for Life Sciences</ins></a></p> </div> </section> </div> <div class="accordion__item accordion__item-12 " data-module-id="1715098861177_k5k" data-module-name="Revenue Cloud" data-module-position="12" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1692231607268_mj1-112" class="accordion__trigger" id="accordion1692231607268_mj1-112" aria-label="Revenue Cloud"> <span class="accordion__title relative"> Revenue Cloud <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1692231607268_mj1-112" id="rel1692231607268_mj1-112"> <div class="accordion__description"> <p><strong>Invoice Management</strong><br>Automate billing for one-time and recurring charges at scale while streamlining the interface between Salesforce and your ERP.<br><br><strong>Usage Management</strong><br>Seamlessly manage and customize metered usage products, from selection through to post-purchase adjustments via a flexible subscription manager.<br><br><strong>Ramp Deals</strong><br>Structure one or more products within a quote, allowing each ramp segment to be tailored with specific quantities, discounts, and uplifts to provide customers with enhanced flexibility, predictability, and transparency.<br><br><strong>Quote and Order Line Groups </strong> <br>Streamline proposal generation and organization by using groups to manage quote and order lines effectively, saving time and providing customer-friendly proposals.<br><br><strong>Advanced Approvals</strong><br>Automate and streamline approval processes with configurable chains, audit trails, and notifications.<br><br><a href="https://www.salesforce.com/products/innovation/winter-25-release-all-demos/?chapter=44312722" target="_self"><ins>Watch demos for Revenue Cloud</ins></a></p> </div> </section> </div> </div> </div> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> <div class="blade__background blade__background--below" aria-hidden="true"> <div class="background__graphics background__graphics--with-background-image"> <div class="blade__background-image"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/faq-bg-0925.png?w=1024" class="background__image" alt="" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/faq-bg-0925.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/faq-bg-0925.png?resize=300,101 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/faq-bg-0925.png?resize=768,259 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/faq-bg-0925.png?resize=1024,346 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/faq-bg-0925.png?resize=1536,519 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/faq-bg-0925.png?resize=2048,692 2048w" width="100%"/> </div> <svg class="background__contour background__contour--overlap" viewBox="0 0 1440 98" fill="none"> <path d="M0 99C222.344 35.8084 466.507 0 720 0C974.953 0 1216.61 35.1147 1440 99H0Z" fill="white"/> </svg> </div> </div> </section> </div><div data-blade-id="1692233616803_e54" data-blade-position="7" data-blade-name="sf/story" data-blade-variant="story" data-blade-source="www" data-blade-type="blade"> <section id="1692233616803_e54" class="relative story--blade story--link_above layout--3 story--card_story" > <div class="container container--min-spacing-bottom container--min-spacing-top background__present"> <div class="grid grid_main grid--sixteenbynine story__3 story__gridThree"> <header class="story__blade-heading text--center block_align--center "> <h2 class="headline" style=" "> Get to know the latest release with highlights and demos from our Trailblazer network. </h2> </header> <div class="cards align-slot--left cards_grid-row-2"> <article class="card card__1 card__wrapper" data-module-id="1704753443689_esv" data-module-name="Take the Release Highlights Trail to skill up in each new product category." data-module-track-impressions="" data-module-position="1" data-module-type="card_story" > <div class="card--card_story flex border-rad-16"> <div class="card__content__wrapper flex flex--column"> <div class="card__image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-card-1-winter-25.webp?w=1024" class="card__image" alt="Salesforce mascot Codey building a snowman." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-card-1-winter-25.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-card-1-winter-25.webp?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-card-1-winter-25.webp?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-card-1-winter-25.webp?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-card-1-winter-25.webp?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/09/story-card-1-winter-25.webp?resize=2048,1153 2048w" height="auto" width="auto"/> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-0" style=" "> Take the Release Highlights Trail to skill up in each new product category. </h3> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Take the trail" data-link-url="https://trailhead.salesforce.com/content/learn/modules/winter-25-release-highlights" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Take the trail release highlights" href="https://trailhead.salesforce.com/content/learn/modules/winter-25-release-highlights" target="_self" rel="noopener" > Take the trail </a> </pbc-button> </div> </div> </div> </article> <article class="card card__2 card__wrapper" data-module-id="1692233616864_6h1" data-module-name="Dive deeper into the technical implementation with the release notes." data-module-track-impressions="" data-module-position="2" data-module-type="card_story" > <div class="card--card_story flex border-rad-16"> <div class="card__content__wrapper flex flex--column"> <div class="card__image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-2-winter-25.jpg?w=1024" class="card__image" alt="Salesforce mascots Appy and Brandy snowboarding." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-2-winter-25.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-2-winter-25.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-2-winter-25.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-2-winter-25.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-2-winter-25.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-2-winter-25.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-0" style=" "> Dive deeper into the technical implementation with the release notes. </h3> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Get release notes" data-link-url="https://help.salesforce.com/s/articleView?id=release-notes.salesforce_release_notes.htm&amp;release=252&amp;type=5" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Get release notes" href="https://help.salesforce.com/s/articleView?id=release-notes.salesforce_release_notes.htm&amp;release=252&amp;type=5" > Get release notes </a> </pbc-button> </div> </div> </div> </article> <article class="card card__3 card__wrapper" data-module-id="1704753436732_xrj" data-module-name="Learn how you can make the most of each release!" data-module-track-impressions="" data-module-position="3" data-module-type="card_story" > <div class="card--card_story flex border-rad-16"> <div class="card__content__wrapper flex flex--column"> <div class="card__image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?w=1024" class="card__image" alt="Salesforce mascots Astro ice skating, Cloudy and Ruth having a snowball fight, and Brandy skiing." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=1024,576 1024w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=1536,865 1536w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/08/story-card-3-winter-25.jpg?resize=2048,1153 2048w" height="auto" width="auto"/> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline mt-0" style=" "> Learn how you can make the most of each release! </h3> </div> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Take the trail" data-link-url="https://trailhead.salesforce.com/content/learn/trails/sf_release_prep?_ga=2.150874356.310079356.1714533279-1330033555.1679006078" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="default" aria-label="Take the trail prepare for Salesforce releases" href="https://trailhead.salesforce.com/content/learn/trails/sf_release_prep?_ga=2.150874356.310079356.1714533279-1330033555.1679006078" target="_self" rel="noopener" > Take the trail </a> </pbc-button> </div> </div> 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