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Customer Support ING Leeuwarden
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// get current language for site var curLang = curHTML.getAttribute("lang"); // body for the page var curBODY = document.getElementsByTagName("body")[0].getAttribute("id"); // wrapper that holds the lang picker feature var langPicker = document.getElementsByClassName("lang-picker")[0]; // list of languages var langList = document.getElementsByClassName("lang-picker__list")[0]; // array with all the language links var langLinkList = document.querySelectorAll(".lang-picker__list a"); // button pressed to show languages var langBtn = document.getElementsByClassName("lang-picker__button")[0]; // input field used for filtering languages with autocomplete var langInput = document.getElementById("lang-picker__filter-form--field"); var languagePicker = { init: function(){ // add nudge languagePicker.usersLanguage(); // add event listener to button langBtn.addEventListener("click", function() { languagePicker.showLanguages(); }); if(langInput){ langInput.addEventListener("keyup", function() { languagePicker.filterForm(); }); } }, filterForm: function(){ // Declare variables var submitBtn, errorMsg, resetBtn, filter, ul, li, a, i, txtValue; filter = langInput.value.toUpperCase(); li = langList.getElementsByTagName('li'); // Loop through all list items, and hide those who don't match the search query for (i = 0; i < li.length; i++) { a = li[i].getElementsByTagName("a")[0]; txtValue = a.textContent || a.innerText; if (txtValue.toUpperCase().indexOf(filter) > -1) { li[i].style.display = ""; } else { li[i].style.display = "none"; } } }, listenerEscape: function(e){ if(e.key === "Escape" ){ //close all languagePicker.hideLanguages(); } }, listenerOutsideClick: function(){ var isClickInside = langList.contains(event.target); var isClickBurger = langBtn.contains(event.target); if (!isClickInside && !isClickBurger) { //the click was outside the specifiedElement, do something languagePicker.hideLanguages(); } }, usersLanguage: function(){ // get the HTML and User's browser Language var userLang = window.navigator.language; curHTML.setAttribute("data-user-lang",userLang); // check to see if the language is localized and take everything to the left of the first "-" if(userLang.includes("-")){ userLang = userLang.split("-")[0] } curHTML.setAttribute("data-lang-compare",userLang); // Compare user lang against current site lang if(curLang != userLang){ // User Language DOES NOT match Site curHTML.setAttribute("data-original-match","false"); var compareLangs = document.querySelectorAll(".lang-picker__button .lang-picker__translated"); var availLang = ""; // compare the preferred language against the list of available languages for this site for (var i = 0; i < compareLangs.length; i++) { availLang = compareLangs[i].getAttribute("data-lang"); if(availLang == userLang){ // Match Found curHTML.setAttribute("data-lang-match",availLang); langPicker.setAttribute("data-nudge", availLang) } } } else{ // User Language matches Site curHTML.setAttribute("data-original-match","true"); } }, showLanguages: function(){ // lang picker button pressed if(langList.classList.contains("active")){ languagePicker.hideLanguages(); } else{ langList.classList.add("active"); langBtn.setAttribute("aria-expanded","true"); // if user clicks escape should close langList.addEventListener('keydown', languagePicker.listenerEscape); langBtn.addEventListener('keydown', languagePicker.listenerEscape); // if user clicks outside of the navigation document.addEventListener('click', languagePicker.listenerOutsideClick); } }, hideLanguages: function(){ // prep for hiding language list langList.classList.remove("active"); langBtn.setAttribute("aria-expanded","false"); // Remove event listeners for escape and outside clicking langList.removeEventListener('keydown', languagePicker.listenerEscape); langBtn.removeEventListener('keydown', languagePicker.listenerEscape); document.removeEventListener('click', languagePicker.listenerOutsideClick); } } // if lang picker exists initiate language picker options document.addEventListener("DOMContentLoaded", function(){ if(typeof langBtn != "undefined"){ languagePicker.init(); } }); // End Language picker // =================================== </script> </div> </div> </header> <main id="content" class="main"> <div class="section section1 hero js-header-trigger js-scroll-next" data-section-id="11785" data-layout-item-id="2273"> <div class="hero-main"> <div class="hero-content"> <div class="html-content" id=""> <h1 class="hero-content-byline">Linda Gijzen</h1> <p class="hero-content-title">Employee Customer Services </p> <div class="hero-content-buttons"><a class="btn btn-default btn-default--white" href="/">Jobs in Leeuwarden</a></div> </div> </div> </div> <div class="hero-aside"> <div class="media"> <img class="media-image" alt="Rainer en Linda in front of our office in Leeuwarden" src="//cdn.radancy.eu/company/2618/cms/netherlands/foto-bibliotheek-nl/rainer-linda-leeuwarden-v1.jpg" loading="lazy" /> </div> </div> <div class="hero-scroll js-scroll-next-trigger"> <span class="hero-scroll-icon"></span> </div> </div> <div class="section section4" data-section-id="11786" data-layout-item-id="2261"> <div class="max-w-680 mx-auto"> <div class="html-content" id=""> <div> <h2 class="mce_14">"Looking outside your own bubble"</h2> </div> <div class="article-intro"> <p>Working almost full-time and doing a degree at the same time is not a problem for Linda – she likes taking on several different things at once. And the same applies in her job in ING’s Administration Department in Leeuwarden.</p> </div> <p data-wm-forced-paragraph="true">Linda started as a temporary employee in customer service in Leeuwarden, having just returned from a year in Australia. “I worked in customer service for about a year. It was a great learning experience, but I wanted more. That was possible in my current job, and I’ve already made good progress.”</p> <p>“In Administration we deal with questions and requests from administrators and authorised representatives: people who handle banking affairs for customers who are no longer able to do so themselves, for whatever reason. That may be because they’re in debt, because they lack physical or mental capacity or, as is often the case with powers of attorney, because they’re older and need help with their financial matters.”</p> <h2 id="Extra_tasks_(Linda_Gijzen)-anchor">Extra tasks</h2> <p>“Working in Administration has enabled me to make good use of the knowledge and experience I gained in my year working in customer service. My initial time in Administration was a pretty steep learning curve, especially when I started to take on extra tasks after a while. For example, I’m now one of the traffic managers: I keep an eye on the workload and – to keep the waiting lists short for our customers – I make sure workflows are allocated to colleagues with the right skills. I’m also the go-to person if there are any problems in the system. I pass on process and system improvements that we’d like and I’m involved in the quality control of our department’s work.”</p> <div class="widget quote"> <blockquote class="border-quote"><em>Working 32 hours while doing a degree is tough</em></blockquote> </div> <p>“It’s great that I was allowed to take on those extra tasks. That’s how it works here: if you make it clear that you’re willing and able to do more, it’s appreciated and also stimulated. It was the same with my Architecture degree. I started it two years ago, purely out of my own interest and because it’s something I want to continue to do in the future. It’s not at all related to my current job, but ING strongly encourages you to look outside your own bubble. The combination of working 32 hours and doing a degree is tough, but most of the time it makes me happy.”</p> <h2 id="Letting_off_steam_and_having_f_(Linda_Gijzen)-anchor">Letting off steam and having fun</h2> <p>“Other things that make me happy are having a productive day in which I can tick lots of things off my to-do list, and also working in the office... I like having colleagues around me. The ING office in Leeuwarden is fairly small, with a relaxed atmosphere, and there’s a really diverse range of people working here. The youngest in my department is 20, the oldest 65, and it’s a nice mix of men and women from different backgrounds. We laugh a lot, let off steam and do things together outside work. We just had a trip to Ameland, for example, which was great fun.”</p> </div> </div> </div> <div class="section section6 section6a" data-section-id="11787" data-layout-item-id="2296"> <div class="max-w-980 mx-auto"> <div class="card"> <div class="card-main"> <div class="html-content" id=""> <h2 class="">About Linda</h2> <ul class=" arrow-list"> <li class="">Worked for just under a decade for a retail chain, as an assistant regional manager, “but I didn’t want to celebrate my ten-year anniversary there”</li> <li class=""><i class="icon icon-arrow-right"></i>Spent a year working and travelling in Australia</li> <li class=""><i class="icon icon-arrow-right"></i>Is studying Architecture alongside her work at ING</li> <li class=""><i class="icon icon-arrow-right"></i>Likes travelling and exploring new cities</li> <li class=""><i class="icon icon-arrow-right"></i>Does bodypump</li> </ul> </div> </div> <div class="card-aside"> <div class="media"> <picture class="media-picture"> <source media="(min-width: 1000px)" srcset="//cdn.radancy.eu/company/2618/cms/netherlands/foto-bibliotheek-nl/rainer-linda-leeuwarden-v1.jpg"> <img class="media-image" alt="Linda and Rainer in front of our office in Leeuwarden" src="//cdn.radancy.eu/company/2618/cms/netherlands/foto-bibliotheek-nl/rainer-linda-leeuwarden-v1.jpg" loading="lazy" /> </picture> </div> </div> </div> </div> </div> </main> <footer> <div id="footer" class="section footer" data-section-id="6491" data-layout-item-id="1293"> <div class="footer__container"> <ul class="nav-footer link-list"> <li> <ul> <li><a href="/en/search-jobs">Jobs for you</a></li> <li><a href="/en/about-ing">About ING</a></li> </ul> </li> <li> <ul> <li><a href="/en/working-at-ing">Working at ING</a></li> <li><a href="/en/expertise-teams">Expertise & teams</a></li> </ul> </li> <li> <ul> <li><a href="/en/early-careers">Early careers</a></li> <li><a href="/en/diversity-inclusion-belonging">DIB at ING</a></li> </ul> </li> <li> <ul> <li><a href="/en/locations">Locations</a></li> <li><a href="/en/events">Events</a></li> </ul> </li> </ul> <ul class="socials"> <li> <a class="btn btn-icon btn-icon--social btn-icon--social--linkedin" href="//www.linkedin.com/company/ing"> <span class="icon icon--linkedin"></span> <span class="sr-only"> LinkedIn </span> </a> </li> <li> <a class="btn btn-icon btn-icon--social btn-icon--social--twitter" href="//twitter.com/ing_news"> <span class="icon icon--twitter"></span> <span class="sr-only"> X </span> </a> </li> <li> <a class="btn btn-icon btn-icon--social btn-icon--social--youtube" href="//www.youtube.com/ing"> <span class="icon icon--youtube"></span> <span class="sr-only"> YouTube </span> </a> </li> </ul> </div> </div> <div id="footer-bottom" class="section footer-bottom" data-section-id="6504" data-layout-item-id="1293"> <div class="footer-bottom__container"> <ul class="nav-utils link-list"> <li>©2025 ING</li> <li> <a href="/en/sitemap">Sitemap</a> </li> <li> <a href="/en/privacy-statement">Privacy statement</a> </li> <li> <a href="/en/cookie-statement">Cookie statement</a> </li> </ul> </div> </div> </footer> </div> <script src="//cdn.radancy.eu/bundles/jquery-client.js"></script> <script src="//cdn.radancy.eu/bundles/tb-corepack.js"></script> <script src="https://cdn.jsdelivr.net/gh/fancyapps/fancybox@3.5.7/dist/jquery.fancybox.min.js"></script> <script src="//cdn.radancy.eu/company/2618/gst_v1_0/js/accessible-slick/slick.min.js"></script> <script src="//cdn.radancy.eu/company/2618/js/1488-Primary-CMS-Theme.min.js"></script> <script src='//cdn.radancy.eu/js/client/recently-viewed-job-list.js'></script> <!-- test --> </body> </html>