General Data Protection Regulation (GDPR) and Learning FAQ

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href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Flearning%2Fanswer%2Fa700860&trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Flearning%2Fanswer%2Fa700860" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="article-details-page"> <div class="hue-page-heading" data-test-selector="heading-container"> <div class="page-width-content"> <h2 class="hue-page-heading__title hue-default-color t-24 t-bold" data-test-selector="heading-title"> General Data Protection Regulation (GDPR) and Learning FAQ </h2> <span class="hue-default-secondary-color t-14" data-test-selector="relativeTime-container"> Last updated: 1 year ago </span> </div> </div> <div class="page-width-content article-details-content"> <div class="article-details-content__main"> <article data-test-selector="article" data-article-source="urn:li:helpCenterArticle:(700860,LITHOGRAPH)"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>GDPR is a comprehensive European data protection law that provides greater data rights for individuals, including LinkedIn members. As always, we take a members-first approach in the way we build products and work with our partners and customers. We've been working to bring our products and services into compliance with the GDPR and have updated our customer agreements to reflect GDPR requirements. The following features are examples available for LinkedIn Learning Solutions products:</p> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <ul><li><strong>Export of data</strong>: As a customer, you can export your enterprise data at the individual seat- holder or the contract level. The export process does not delete data. You need to file a separate request for data deletion as described below.</li></ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <ul><li><strong>Deletion of data</strong>: Deletion of relevant user data is available for entire contracts or on a by-seat basis. Users on a group contract must submit their deletion of data request to their master administrator, who can then communicate the request to LinkedIn.</li></ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <ul><li><strong>Requests from learners and administrators</strong>: Master administrators are able to request export or deletion of personal data for their users via the request process addressed below. Users on a group contract must submit their deletion or export requests of data to their master administrator, who can then communicate the request to LinkedIn as described in the below FAQ.</li></ul> </div> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Please review the following frequently-asked questions to learn more about LinkedIn Learning and your data.</p> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-mzscr" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">What information is included in an export of my data?</span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-mzscr" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>A data export includes the following assets:</p><ul><li>User Information (including User ID)</li><li>Saved Courses</li><li>Skills Followed</li><li>Playlists</li><li>Learning History</li><li>Notes</li><li>Assessments (retired, December 2023)</li></ul><p>For users with admin permissions, the data export also includes <strong>Recommendation History</strong> and <strong>Usage Reporting</strong>. The export process won't delete data (submit a request for user data deletion).</p> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-g0owi" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">What information is deleted upon my request for deletion of user information?</span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-g0owi" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>User information can be deleted upon request, including the following assets: </p><ul><li>User Information (including User ID) </li><li>Saved Courses</li><li>Skills Followed</li><li>Playlists</li><li>Learning History</li><li>Notes</li><li>Assessments (retired, December 2023)</li></ul><p>For users with admin permissions, it also includes <strong>Recommendation History</strong> and <strong>Usage Reporting</strong>. The deletion process cannot be undone. However, if an end user has linked the end user's organization seat with the end user's personal LinkedIn account, the retained learning history associates with the individual's personal account until the individual user deletes it.</p> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-4l789" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">What information is deleted upon my request for deletion of user information?</span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-4l789" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>User information can be deleted upon request, including the following assets:</p><ul><li>User Information (including User ID)</li><li>Saved Courses</li><li>Skills Followed</li><li>Playlists</li><li>Learning History</li><li>Notes</li><li>Assessments</li></ul><p>For users with admin permissions, it also includes <strong>Recommendation History</strong> and <strong>Usage Reporting</strong>. The deletion process cannot be undone. However, if an end user has linked the end user's organization seat with the end user's personal LinkedIn account, the learning history will be retained associated with the individual's personal account until deleted by the individual.</p> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-e72ya" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">How do I request export or deletion of my organization's data?</span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-e72ya" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Certain data is already available for export through your Enterprise admin account. To request export of other data or deletion of enterprise data, please contact your LinkedIn account representative or LinkedIn Enterprise support.</p> </div> </div>  </div> </div> <div class="collapsible article-content__collapsible" data-test-selector="collapsible"> <button aria-controls="collapsible__body-ira71" aria-expanded="false" class="collapsible__trigger plain-button " data-test-selector="collapsible-trigger" type="button"> <span class="t-16 t-bold article-content__collapsible-trigger-text">Does LinkedIn hold any third-party certifications?</span> <li-icon size="large" color="inverse" class="collapsible__icon " data-test-selector="collapsible-icon" type="chevron-down-icon"></li-icon> </button> <div id="collapsible__body-ira71" class="collapsible__body article-content__collapsible-body" data-test-selector="collapsible-body" hidden tabindex="-1"> <div class="collapsible__content"> <div class="t-14 article-content__rich-text hue-default-color" data-test-selector="preRenderedMarkup-container"> <p>Yes. Refer to our <a rel="" href="https://security.linkedin.com/trust-and-compliance" target="_self">Trust and Compliance</a> page for a comprehensive list of industry standard certifications to validate our commitment to members first. Our members entrust us with their information every day and we take their security seriously. We follow industry standards and have developed our own best practices.</p> </div> </div>  </div> </div> <div class="article-content-callout article-content-callout__background--note" data-test-selector="callout-container"> <div> <h3 class="t-16 article-content-callout__headline" data-test-selector="callout-headline"> Here's a tip </h3> <div class="article-content-callout__text-rich-description t-14 article-content-callout__text-rich-description--hue" data-test-selector="callout-rich-description"> <p></p><p></p><p></p><p></p>Please take time to familiarize yourself with the <a rel="" href="https://legal.linkedin.com/dpa" target="_blank">LinkedIn Data Processing Agreement (DPA)</a> to see how LinkedIn processes data when the LinkedIn products are used.<p><br> </p><p></p> <p><p></p>All materials have been prepared for general information purposes only; they're intended to permit you to learn more about LinkedIn's position on GDPR. 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