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class="hbl1"> </span><span class="hbl2"> </span><span class="hbl3"> </span></button> </div> </header> <div id="content" class="main-content"> <div id="primary" class="content-area"> <main id="main" class="site-main"> <article id="post-821" class="post-821 page type-page status-publish hentry"> <header class="entry-header" data-type="simple"> <div class="header-top"> <div class="content page-padding"> <div class="pretitle">Service and maintenance</div> <h2 class="title">Transforming visions into reality.</h2> </div> </div> <div class="image-background"><div class="image-wrapper landscape "><img class="lazy-load" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%201920%201280%22%3E%3C/svg%3E' data-srcset="https://polytechnik.com/101/wp-content/uploads/2024/06/Header_Service-3840x2560.jpg 2x, https://polytechnik.com/101/wp-content/uploads/2024/06/Header_Service-1920x1280.jpg 1920w, https://polytechnik.com/101/wp-content/uploads/2024/06/Header_Service-960x640.jpg 960w, https://polytechnik.com/101/wp-content/uploads/2024/06/Header_Service-640x427.jpg 320w" data-sizes="100vw" width="1920" height="1280" title="Header_Service" alt="Service and maintenance for Polytechnik systems to ensure optimum performance and efficiency." data-caption="Polytechnik biomass boiler system Volac Felinfach, Ceredigion, Wales UK Wednesday 26 April 2017 ©keith morris www.artswebwales.com keith@artx.co.uk 07710 285968 01970 611106" style="object-position: 50% 50%;"/> </div></div> </header> <div class="entry-content"> <section class="page-section" data-id="service-range"> <div class="content page-padding vertical-padding"> <div class="row row-6633"> <div class="col page-padding-right"> <div class="text"><p>The purchase of a Polytechnik system marks the beginning of our relationship with the customer, not the end. Our numerous long-standing partnerships are a testament to the trust our clients place in our team’s expertise and innovative capabilities.</p> </div> </div> <div class="col"> <div class="link no-margin"><a class="button arrow thin" href="https://polytechnik.com/en/service/" target="">Service</a></div> </div> </div> </div> </section> <section class="page-section" data-id="service-contact" data-bg="grey"> <div class="content page-padding vertical-padding"> <h3 class="title"><span class="poly-string"><span class="poly"><span class="srt">poly</span><?xml version="1.0" encoding="iso-8859-1"?>  <svg version="1.1" id="poly-logo" class="poly-logo" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 636.037 276.293" style="enable-background:new 0 0 636.037 276.293;" xml:space="preserve"> <g> <g style="display:none;"> <defs> <path id="SVGID_1_" d="M190.712,131.191v83.603h110.679c38.56,0,69.815-31.258,69.815-69.812V61.379H260.524 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style="stop-color:#30A6C6"/> <stop offset="0.3471" style="stop-color:#479BC2"/> <stop offset="0.4067" style="stop-color:#5B8BBB"/> <stop offset="0.4678" style="stop-color:#6D76B3"/> <stop offset="0.5" style="stop-color:#7569AF"/> <stop offset="0.5286" style="stop-color:#8664A7"/> <stop offset="0.6017" style="stop-color:#A95497"/> <stop offset="0.6725" style="stop-color:#C2418A"/> <stop offset="0.7391" style="stop-color:#D42D81"/> <stop offset="0.8" style="stop-color:#DE187C"/> <stop offset="0.85" style="stop-color:#E10D7B"/> </linearGradient> <polygon style="clip-path:url(#SVGID_00000176755385016168339750000012293017465903780534_);fill:url(#SVGID_00000115495530254858855200000000048364517849148808_);" points=" 441.339,112.443 305.97,298.762 114.802,159.87 250.171,-26.449 "/> </g> </svg> </span>service</span></h3> <div class="grid grid-contact"> <div class="service grid-element"> <div class="text auto-indent"><p><strong>Headquarters</strong></p> <p><strong>Mon-Thu</strong> 8 a.m. to 5 p.m.<br /> <strong>Friday</strong> 8 a.m. to 2 p.m.</p> <p><strong>Mail</strong> <a href="http://polytechnik.at" data-mid="service">polytechnik.at</a><br /> <strong>Tel</strong><a href="tel:00432672890199"> +43 2672 890 199</a><br /> <strong>Fax</strong><a href="tel:0043267289013"> +43 2672 890 13</a></p> <p><strong>Weekend hotline</strong><br /> Fri 3 p.m. to Mon 8 a.m.<br /><a href="tel:004367684910428"> +43 676 849 104 28</a></p> <p> </p> </div> </div> <div class="service grid-element"> <div class="text auto-indent"><p><strong>Germany</strong></p> <p><strong>Mon-Fri</strong> 8 a.m. to 4 p.m.</p> <p><strong>Mail</strong> <a href="http://polytechnik.at" data-mid="service">polytechnik.at</a><br /> <strong>Tel</strong><a href="tel:0049719191152530"> +49 7191 911 525 30</a></p> </div> </div> <div class="service grid-element"> <div class="text auto-indent"><p><strong>Oceania</strong></p> <p><strong>Mon-Fri</strong> 8 a.m. to 5 p.m.</p> <p><strong>Mail</strong> <a href="http://polytechnik.co.nz" data-mid="service">polytechnik.co.nz</a><br /> <strong>Tel</strong><a href="tel:0064274273701"> +64 27 427 3701</a></p> </div> </div> </div> </div> </section> <section class="page-section" data-id="services"> <div class="content page-padding vertical-padding vertical-padding-xlarge-top"> <h3 class="title"><span class="poly-string">Our services</span></h3> <div class="tab-container service-container"> <div class="tab-nav"> <div class="nav-element active" data-id="0">Service</div> <div class="nav-element" data-id="1">Maintenance & repair</div> <div class="nav-element" data-id="2">Spare parts procurement</div> <div class="nav-element" data-id="3">Modernisation & optimisation</div> <div class="nav-element" data-id="4">Operator training & consulting</div> </div> <div class="tab-pages"> <div class="tab-page active" data-id="0"> <div class="row row-50"> <div class="col"> <div class="content"> <h4 class="title">Service</h4> <div class="text"><p>At Polytechnik, we stand by our customers throughout the entire lifecycle of their systems, ensuring peak performance and value retention.</p> <p>Our extensive domestic and international service network empowers us to deliver fast and efficient customer support. With our global reach, we’re equipped to promptly address enquiries and provide personalised on-site assistance.</p> <p>Utilising cutting-edge remote maintenance software, we can remotely access control systems as needed, enabling us to monitor individual operational states from a distance and fine-tune customer-specific settings.</p> <p>Using remote support, we can provide emergency assistance in the following areas:</p> <ul> <li>Support in the event of system failures</li> <li>Troubleshooting and resolution</li> <li>Optimisation of plant operation</li> </ul> <p>Our dedicated service team is available to assist you anytime, anywhere during business hours. Our expert specialists are ready to provide support via email or telephone. Additionally, we offer weekend support through our weekend hotline.</p> <p><a href="https://polytechnik.com/en/service/service-contact"><strong>→ Weekend hotline</strong></a></p> </div> </div> </div> <div class="col"> <div class="image-wrapper portrait high"><img class="lazy-load" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20960%201440%22%3E%3C/svg%3E' data-srcset="https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Service-1920x2880.jpg 2x, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Service-960x1440.jpg 960w, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Service-640x960.jpg 320w" data-sizes="50vw" width="960" height="1440" title="Serviceleistungen_Service" alt="Comprehensive service and maintenance for Polytechnik systems to ensure long-term efficiency and reliability." data-caption="Polytechnik biomass boiler system Volac Felinfach, Ceredigion, Wales UK Wednesday 26 April 2017 ©keith morris www.artswebwales.com keith@artx.co.uk 07710 285968 01970 611106" style="object-position: 50% 50%;"/> </div> </div> </div> </div> <div class="tab-page" data-id="1"> <div class="row row-50"> <div class="col"> <div class="content"> <h4 class="title">Maintenance & repair</h4> <div class="text"><p>Your benefits include:</p> <ul> <li>Customised maintenance plan</li> <li>Damage prevention</li> <li>Reduction and control of repair costs</li> <li>Minimised downtimes</li> <li>Maintaining the value of your system</li> </ul> <p>Routine maintenance and servicing are crucial to avoiding downtime and prolonging the lifespan of your system. We provide tailored and adaptable maintenance contracts, ensuring that your system can not only be operated longer but also more cost-effectively.</p> <p>With our in-house production capabilities and extensive partner network, maintenance and repairs to our systems can be carried out quickly. Moreover, preventive check-ups can substantially mitigate any repair costs associated with your system.</p> </div> </div> </div> <div class="col"> <div class="image-wrapper portrait high"><img class="lazy-load" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20960%201440%22%3E%3C/svg%3E' data-srcset="https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Wartung_Volac_km086-1920x2880.jpg 2x, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Wartung_Volac_km086-960x1440.jpg 960w, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Wartung_Volac_km086-640x960.jpg 320w" data-sizes="50vw" width="960" height="1440" title="Serviceleistungen_Wartung_Volac_km086" alt="Professional approach for Polytechnik systems to guarantee maximum operational readiness and efficiency." data-caption="Polytechnik biomass boiler system Volac Felinfach, Ceredigion, Wales UK Wednesday 26 April 2017 ©keith morris www.artswebwales.com keith@artx.co.uk 07710 285968 01970 611106" style="object-position: 50% 50%;"/> </div> </div> </div> </div> <div class="tab-page" data-id="2"> <div class="row row-50"> <div class="col"> <div class="content"> <h4 class="title">Spare parts procurement</h4> <div class="text"><p><strong>Our services include:</strong></p> <ul> <li>Expert consultation</li> <li>Production of customised spare parts</li> <li>Reliable procurement from trusted manufacturers</li> <li>Logistics support</li> </ul> <p>You can count on our service team for expert guidance on selecting the right spare parts. Whether produced in-house or sourced from reputable manufacturers, quality and long-term availability are our top priorities. We are also happy to handle the logistics for you, ensuring prompt and reliable delivery.</p> </div> </div> </div> <div class="col"> <div class="image-wrapper landscape high"><img class="lazy-load" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20960%20641%22%3E%3C/svg%3E' data-srcset="https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Ersatzteilbeschaffung-1920x1282.jpg 2x, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Ersatzteilbeschaffung-960x641.jpg 960w, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Ersatzteilbeschaffung-640x427.jpg 320w" data-sizes="50vw" width="960" height="641" title="Serviceleistungen_Ersatzteilbeschaffung" alt="Professional service and regular maintenance of Polytechnik systems to ensure their longevity and performance." data-caption="Professional service and regular maintenance of Polytechnik systems to ensure their longevity and performance." style="object-position: 50% 50%;"/> </div> </div> </div> </div> <div class="tab-page" data-id="3"> <div class="row row-50"> <div class="col"> <div class="content"> <h4 class="title">Modernisation & optimisation</h4> <div class="text"><p><strong>Our services include:</strong></p> <ul> <li>Analysis and evaluation of the current situation</li> <li>Recommendation of measures to optimise and increase efficiency</li> <li>Recording of operating and status data (e.g., exhaust gas values)</li> <li>Concept development for risk minimisation and operational safety</li> <li>Modernisation through the use of innovative technologies</li> </ul> <p>Maximising resource efficiency is not only crucial for sustainability but also central for the economic success of your plant. We provide the opportunity to modernise and optimise your system to align with efficiency standards.</p> <p>After conducting a thorough analysis and condition assessment of all components, we will provide you with a foundation for making informed decisions regarding subsequent measures for your system.</p> </div> </div> </div> <div class="col"> <div class="image-wrapper landscape high"><img class="lazy-load" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20960%20720%22%3E%3C/svg%3E' data-srcset="https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Modernisierung-1920x1440.jpg 2x, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Modernisierung-960x720.jpg 960w, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Modernisierung-640x480.jpg 320w" data-sizes="50vw" width="960" height="720" title="Serviceleistungen_Modernisierung" alt="Polytechnik systems offer optimum functionality and efficiency over their entire service life." data-caption="Service and maintenance offers for Polytechnik systems that promote optimum functionality and efficiency over their entire service life." style="object-position: 50% 50%;"/> </div> </div> </div> </div> <div class="tab-page" data-id="4"> <div class="row row-50"> <div class="col"> <div class="content"> <h4 class="title">Operator training & consulting</h4> <div class="text"><p><strong>Our services include:</strong></p> <ul> <li>Training for new staff members</li> <li>Refresher training for your company</li> <li>Advice on converting your operations</li> </ul> <p>Professional operation of the system is essential for economic efficiency and a prolonged service life.</p> <p>After commissioning, we offer ongoing advice and support, including further training, analysis of optimal operating parameters and guidance on adjusting the operating structures as needed.</p> </div> </div> </div> <div class="col"> <div class="image-wrapper portrait high"><img class="lazy-load" src='data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20960%201389%22%3E%3C/svg%3E' data-srcset="https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Beratung-e1719323606644-1920x2777.jpg 2x, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Beratung-e1719323606644-960x1389.jpg 960w, https://polytechnik.com/101/wp-content/uploads/2024/06/Serviceleistungen_Beratung-e1719323606644-640x926.jpg 320w" data-sizes="50vw" width="960" height="1389" title="Serviceleistungen_Beratung" alt="Maintenance services for Polytechnik systems that ensure that all systems function optimally and remain efficient." data-caption="Polytechnik biomass boiler system Volac Felinfach, Ceredigion, Wales UK Wednesday 26 April 2017 ©keith morris www.artswebwales.com keith@artx.co.uk 07710 285968 01970 611106" style="object-position: 50% 50%;"/> </div> </div> </div> </div> </div> </div> </div> </section> </div> </article> </main> </div> </div>  </div>  <footer class="site-footer"> <div class="footer-content"> <section id="footer-form" class="page-section" data-id="request"> <div class="content page-padding-large vertical-padding-top vertical-padding-small-bottom"> <h3 class="title"> Request </h3> </div> <div class="content"> <div class="request-form page-padding-large vertical-padding-top"> <div class="wpcf7 no-js" id="wpcf7-f991-p821-o1" lang="en-US" dir="ltr"> <div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p> <ul></ul></div> <form action="/en/service/#wpcf7-f991-p821-o1" method="post" class="wpcf7-form init" aria-label="Contact form" novalidate="novalidate" data-status="init"> <div style="display: none;"> <input type="hidden" name="_wpcf7" value="991" /> <input type="hidden" name="_wpcf7_version" value="5.9.8" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" 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