CINXE.COM
Publishing Subscription Management & Business Intelligence Platform | THINK360 by HighWire
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<div class="hero-banner pt-xs pb-m bgc-gallery-grey"> <div class="section-wrap inner-wrap-for-small-screens section-wrap--wide"> <div class="hero-banner__inner-wrap"> <div class="hero-banner__image"> <img src="https://www.highwirepress.com/wp-content/uploads/2021/06/think-875x590.png" class="responsive-img" alt=""> </div> <div class="hero-banner__text-content"> <div class="hero-banner__mini-heading"> <p class="mini-heading"><br/><br/><img src="https://www.highwirepress.com/wp-content/uploads/2023/11/thinklogos.png" alt="THINK" width="318" height="94"></p> </div> <div class="hero-banner__main-heading"> <h1 class="fs-xxxl">Order Management, Fulfillment and <br>BI Platform</h1> </div> <div class="hero-banner__body"> <p><a href="https://www.highwirepress.com/contact/" class="cstm_cls1 cta cta--button cta--medium cta--outline fc-red" target="">Book a Demo</a><br></p> </div> </div> </div> </div> </div> <div class="pb-xs pt-xl tabbed-content__element js-tabbed-content-element"> <div class="section-wrap section-wrap--smaller inner-wrap-for-small-screens"> <div class="logo-collection js-logo-collection-carousel"> <h4 class="logo-collection__heading">Trusted by<br></h4> <div class="logo-collection__intro"> <p></p> </div> <div class="logo-collection__logos js-carousel-list"> <div class="logo-collection__item js-logo-collection-item logo-collection__item--wide-and-short"> <img src="https://www.highwirepress.com/wp-content/uploads/2021/02/MIT-Press.jpg" alt="MIT Press logo"> </div> <div class="logo-collection__item js-logo-collection-item logo-collection__item--wide-and-short"> <img src="https://www.highwirepress.com/wp-content/uploads/2021/02/News-Corp-Australia.png" alt="News Corp Australia"> </div> <div class="logo-collection__item js-logo-collection-item logo-collection__item--wide-and-short"> <img src="https://www.highwirepress.com/wp-content/uploads/2021/02/University-of-California-Press.png" alt="University of California Press"> </div> </div> <ul class="logo-collection__counters js-logo-collection-counters no-list"> <!-- Counters will go here --> </ul> <div class="logo-collection__next-prev-buttons"> <button class="logo-collection__button js-prev"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11.34 19.85"><polygon points="9.92 19.85 0 9.92 9.92 0 11.34 1.41 2.83 9.92 11.34 18.43 9.92 19.85" fill="#e40040"/></svg> </button> <button class="logo-collection__button js-next"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11.34 19.85"><polygon points="1.41 19.85 0 18.43 8.51 9.92 0 1.41 1.41 0 11.34 9.92 1.41 19.85" fill="#e40040"/></svg> </button> </div> </div> </div> </div> <div class=" pb-xxs pt-m tabbed-content__element js-tabbed-content-element"> <div class="section-wrap inner-wrap-for-small-screens section-wrap--narrow"> <div class="wysiwyg-content"> <p style="text-align: center;">THINK365 is an order and subscription management, fulfilment and BI system intended for scholarly publishers, university presses, societies, professional associations, and even non-scholarly publishers and news corporations. It integrates with e-commerce systems, CRM and hosting platforms for journal publishers and supports an assortment of payment methods for domestic and cross-border payments, generates dynamic reports and creates bundled content offering to help publishers expand their revenues.</p> <p style="text-align: center;">THINK365 is fully compliant with GDPR and PCI-DSS standards.</p> <p style="text-align: center;"> </div> <div class="article-ctas"> </div> </div> </div> <div class=" pt-m pb-m bgc-gallery-grey tabbed-content__element js-tabbed-content-element"> <div class="section-wrap inner-wrap-for-small-screens "> <div class="stat-pullout"> <ul class="stat-pullout__wrap no-list fc-white js-stat-pullout"> <li class="stat-pullout__item js-stat-pullout-item"> <p class="stat-pullout__main">1,000,000+ </p> <p class="stat-pullout__heading">Unique</p> <p class="stat-pullout__body">Users</p> </li> <li class="stat-pullout__item js-stat-pullout-item"> <p class="stat-pullout__main">>99.97%</p> <p class="stat-pullout__heading">Uptime</p> <p class="stat-pullout__body"><br></p> </li> <li class="stat-pullout__item js-stat-pullout-item"> <p class="stat-pullout__main">Over 7000</p> <p class="stat-pullout__heading">Submissions</p> <p class="stat-pullout__body">Per Month</p> </li> </ul> <ul class="stat-pullout__counters js-stat-pullout-counters no-list"> <!-- Counters will go here --> </ul> <div class="stat-pullout__next-prev-buttons is-hidden js-next-prev-buttons"> <button class="stat-pullout__button js-prev is-disabled" disabled=""> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11.34 19.85"><polygon points="9.92 19.85 0 9.92 9.92 0 11.34 1.41 2.83 9.92 11.34 18.43 9.92 19.85" fill="#ffffff"></polygon></svg> </button> <button class="stat-pullout__button js-next"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11.34 19.85"><polygon points="1.41 19.85 0 18.43 8.51 9.92 0 1.41 1.41 0 11.34 9.92 1.41 19.85" fill="#ffffff"></polygon></svg> </button> </div> </div> </div> </div> <div class=" bgc-gallery-grey pb-s pt-m tabbed-content__element js-tabbed-content-element"> <div class="section-wrap inner-wrap-for-small-screens section-wrap--wide"> <div class="wysiwyg-content"> <div class="section-wrap inner-wrap-for-small-screens "> <div class="stat-pullout"> <ul class="stat-pullout__wrap no-list fc-white js-stat-pullout"> <li class="stat-pullout__item js-stat-pullout-item" style="width: 245px;"> <p class="stat-pullout__main">800k</p> <p class="stat-pullout__heading">INSTITUTIONAL ACCOUNTS</p> <p class="stat-pullout__body"> </li> <li class="stat-pullout__item js-stat-pullout-item" style="width: 245px;"> <p class="stat-pullout__main">17m</p> <p class="stat-pullout__heading">REGISTERED USERS / MONTH</p> </li> <li class="stat-pullout__item js-stat-pullout-item" style="width: 245px;"> <p class="stat-pullout__main">30+</p> <p class="stat-pullout__heading">CLIENTS SUBSCRIPTIONS / MONTH</p> </li> </ul> <ul class="stat-pullout__counters js-stat-pullout-counters no-list is-hidden"><!-- Counters will go here --></ul> <div class="stat-pullout__next-prev-buttons is-hidden js-next-prev-buttons"> <p> </p> <p> </p> <p> </p> </div> </div> </div> <p><!-------------------------------------------------------></p> <p style="text-align: center;"><span style="color: #ffffff;">THINK365 provides leading-edge publishing subscription management solution that help optimize subscription lifecycle events, maximize billing, and increase return on investment.</span></p> </div> <div class="article-ctas"> </div> </div> </div> <div class=" pb-xs pt-m tabbed-content__element js-tabbed-content-element"> <div class="section-wrap inner-wrap-for-small-screens "> <div class="article-heading pb-m"> <h2>Features</h2> </div> <div class="wysiwyg-content"> <p> </p> <table class="table table-bordered table-responsive"> <tbody> <tr> <td class="" style="width: 25%;"> <div class="" style="text-align: center;"><img loading="lazy" class="aligncenter" src="https://www.highwirepress.com/wp-content/uploads/2023/07/master-data.png" width="109" height="109" data-alt="" data-was-processed="true" /></div> <div style="text-align: center; margin-top: -20px; margin-bottom: 15px;">Customer Master Data Management</div> </td> <td style="text-align: left; width: 75%;"> <ul class="ml-4"> <li>Manages Master Data for diverse groups of customers – retail subscribers, corporate clients, institutional subscribers (large universities)</li> </ul> </td> </tr> <tr> <td class="" style="width: 25%;"> <div class="" style="text-align: center;"><img loading="lazy" class="aligncenter" src="https://www.highwirepress.com/wp-content/uploads/2023/07/subscription-and-renewal.png" width="109" height="109" data-alt="" data-was-processed="true" /></div> <div style="text-align: center; margin-top: -20px; margin-bottom: 15px;">Subscriptions, Renewals and Package Orders</div> </td> <td style="width: 75%;"> <ul class="ml-4"> <li>Order subscriptions management for both print and online journals, books and other published content</li> <li>Allows package orders for different orders</li> <li>Agency order management</li> <li>Allows order single and bulk cancellations, mass order suspensions, extensions and grace issues</li> <li>Tracks subscription renewals, supports auto-renewals</li> </ul> </td> </tr> <tr> <td class="" style="width: 25%;"> <div class="" style="text-align: center;"><img loading="lazy" class="alignleft" src="https://www.highwirepress.com/wp-content/uploads/2023/07/payments-and-tax.png" width="109" height="109" data-alt="" data-was-processed="true" /></div> <div style="text-align: center; margin-top: -20px; margin-bottom: 15px;">Payments and Tax computation</div> </td> <td style="width: 75%;"> <ul class="ml-4"> <li>Supports assorted payment methods such as credit transfers, direct debits for SEPA & BACH</li> <li>Integrates with payment APIs – Stripe, CyberSource, PayPal (PayFlow Pro), Windcave</li> <li>Computes taxes with a customisable tax module</li> <li>Assesses tax exemptions for agencies</li> <li>Integrates with Avalara and Taxjar APIs for sales taxes</li> </ul> </td> </tr> <tr> <td class="" style="width: 25%;"> <div class="" style="text-align: center;"><img loading="lazy" class="alignleft" src="https://www.highwirepress.com/wp-content/uploads/2023/07/business-intel.png" width="109" height="109" data-alt="" data-was-processed="true" /></div> <div style="text-align: center; margin-top: -20px; margin-bottom: 15px;">Business Intelligence and Analytics</div> </td> <td style="width: 75%;"> <ul class="ml-4"> <li>Provides 150+ Business Intelligence reports and analytics</li> </ul> </td> </tr> <tr> <td class="" style="width: 25%;"> <div class="" style="text-align: center;"><img loading="lazy" class="alignleft" src="https://www.highwirepress.com/wp-content/uploads/2023/07/ecom.png" width="109" height="109" data-alt="" data-was-processed="true" /></div> <div style="text-align: center; margin-top: -20px; margin-bottom: 15px;">E-commerce integration</div> </td> <td style="width: 75%;"> <ul class="ml-4"> <li>Provides APIs for easy integration with e-commerce letting subscribers directly place orders, tender one-time payments or in EMIs, allow mass suspensions, order cancellations and renewals</li> </ul> </td> </tr> </tbody> </table> </div> <div class="article-ctas"> </div> </div> </div> <div class=" bgc-white pb-xxs pt-m tabbed-content__element js-tabbed-content-element"> <div class="section-wrap inner-wrap-for-small-screens "> <div class="article-heading pb-m"> <h2>Path Ahead</h2> </div> <div class="wysiwyg-content"> <p> </p> <p>Over 30+ major publishers, university presses, society publishers and news corporations use THINK365 to manage more than 8 million customers and 2 billion orders annually.</p> <p>We are working closely with publishers to integrate with various systems of their landscape such as CRM, ERP, hosting platforms. In the Open Access era, THINK365 will also be working with various OA business models for STM publishers in the near future.</p> </div> <div class="article-ctas"> </div> </div> </div> <div class="pb-xxs pt-m bgc-gallery-grey tabbed-content__element js-tabbed-content-element"> <div class="section-wrap section-wrap--very-narrow inner-wrap-for-small-screens"> <div class="article-heading pb-m"> <h2>THINK365 value-added services</h2> </div> </div> <div class="section-wrap inner-wrap-for-small-screens"> <div class="article-grid article-grid--restricted-to-three article-grid--centered js-related-content"> <ul class="article-grid__list no-list js-related-content-list"> <li class="article-grid__item js-related-content-item"> <div class="article-grid__item-spacing"> <article class="article-snippet"> <div class="article-snippet__image"> <img data-src="https://www.highwirepress.com/wp-content/uploads/2021/02/subsription-fulfill.png" class="responsive-img lazy-load" alt=""> </div> <h2 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