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.cmplz-title{display:none}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons{max-height:36px}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons .cmplz-btn{max-width:450px;margin:0 auto}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons .cmplz-btn.cmplz-accept{grid-row:1;grid-column:1/3}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons .cmplz-btn.cmplz-view-preferences{grid-row:2;grid-column:1/3}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons .cmplz-btn.cmplz-deny{grid-row:3;grid-column:1/3}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-categories .cmplz-category .cmplz-banner-checkbox .cmplz-label:before{background:light-dark(#f5f5f5,#22262f)!important}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-categories 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.wp-block-columns:not(.ct-table-header) .wp-block-column p{font-size:.9rem;line-height:1.0625rem}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column p strong{font-weight:600}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column figure{margin:0!important}.ct-table-group .wp-block-columns.ct-table-header{display:none}.ct-table-group .wp-block-columns.ct-table-subheader{margin-top:1.25rem;-webkit-transition:.4s;transition:.4s}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child{background-color:#0527ff;border-radius:.75rem;-webkit-transition:.4s;transition:.4s}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child:not(.active){border-bottom:1px solid #dde2ff}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child:not(.active):after{content:url(https://www.cloudtalk.io/wp-content/uploads/2023/04/table-white-arrow-down.svg);line-height:0;-webkit-transform:unset;transform:unset}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child p{color:#fff!important;font-size:1rem;line-height:1.5rem;font-weight:600}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child p strong{font-weight:600}.ct-table-group .wp-block-columns.ct-table-subheader.active{margin-bottom:0}.ct-table-group .wp-block-columns.ct-table-subheader.active .wp-block-column:first-child{border-radius:.75rem .75rem 0 0}.ct-table-group .wp-block-columns.ct-table-subheader.active .wp-block-column:first-child:after{line-height:0;-webkit-transform:rotateZ(-180deg);transform:rotateZ(-180deg)}.ct-table-group .wp-block-columns.ct-table-subheader~.wp-block-columns.pre-subheader .wp-block-column:first-child:not(.active),.ct-table-group 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.ct-tooltip-mobile-before{justify-self:flex-end;grid-row:1;grid-column:1}.ct-tooltip{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-item-align:start;align-self:flex-start}.ct-tooltip:before{content:url(https://www.cloudtalk.io/wp-content/uploads/2023/11/tooltip-icon.svg);float:right;color:#d5d7da;font-size:1rem;position:relative;z-index:0}.ct-tooltip:hover{cursor:pointer}.ct-tooltip:hover .wp-block-group__inner-container{visibility:visible;opacity:1}.ct-tooltip .wp-block-group__inner-container{visibility:hidden;width:205px!important;background-color:#fafafa;border:2px solid #b1bcff;-webkit-filter:drop-shadow(0 4px 8px rgba(0,0,0,.08));filter:drop-shadow(0 4px 8px rgba(0, 0, 0, .08));color:#000;text-align:center;border-radius:12px;padding:1rem 1.5rem;position:absolute;z-index:1;bottom:150%;left:-121.5px;opacity:0;-webkit-transition:opacity .3s;transition:opacity .3s}.ct-tooltip .wp-block-group__inner-container p{padding:0!important;font-weight:400!important}.ct-tooltip .wp-block-group__inner-container:after{content:url(https://www.cloudtalk.io/wp-content/uploads/2023/04/tooltip-arrow-filled.svg);position:absolute;top:100%;width:1.5rem;height:1.0625rem;margin-left:-12px}.ct-tooltip p{margin:0!important}.ct-tooltip.ct-tooltip-toggle-down .wp-block-group__inner-container{top:150%;bottom:unset}.ct-tooltip.ct-tooltip-toggle-down .wp-block-group__inner-container:after{bottom:100%;top:unset;-webkit-transform:rotate(180deg);transform:rotate(180deg)}.ct-tooltip.ct-tooltip-left .wp-block-group__inner-container{left:-42px}.ct-tooltip.ct-tooltip-left .wp-block-group__inner-container:after{left:48px}.ct-tooltip.ct-tooltip-right .wp-block-group__inner-container{left:-219px}.ct-tooltip.ct-tooltip-right .wp-block-group__inner-container:after{left:225px}.footer .office-addresses .offices-list-first .ct-tooltip .wp-block-group__inner-container{left:-38px}.footer .office-addresses .offices-list-first .ct-tooltip .wp-block-group__inner-container:after{left:48px}.footer .office-addresses .offices-list-second .ct-tooltip .wp-block-group__inner-container{left:-119.5px}.footer .office-addresses .offices-list-second .ct-tooltip .wp-block-group__inner-container:after{left:130px}@media only screen and (min-width:450px){.registration-form-wrapper{min-height:533px}.ct-table-group .ct-tooltip-mobile-header .ct-tooltip-mobile-before{margin-left:70%}}@media only screen and (min-width:600px){.ct-table-group .ct-tooltip-mobile-header .ct-tooltip-mobile-before{justify-self:flex-start;margin-left:210px}.ct-video-text-block p{width:600px;margin-left:auto;margin-right:auto}}@media only screen and (min-width:782px){.ct-table-group .wp-block-columns{-ms-flex-wrap:wrap!important;flex-wrap:wrap!important}.ct-table-group .wp-block-columns .wp-block-column{-ms-flex-preferred-size:100%!important;flex-basis:100%!important}}@media only screen and (min-width:1300px){.flash-message{top:103px!important}.flash-message.shrink{top:69px!important}.ct-table-group .wp-block-columns{-webkit-column-gap:1.5rem;-moz-column-gap:1.5rem;column-gap:1.5rem;-ms-flex-wrap:nowrap!important;flex-wrap:nowrap!important}.ct-table-group .wp-block-columns:not(.ct-table-header){border-bottom:1px solid #dde2ff}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column{padding:unset;border-bottom:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:before{content:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:not(:first-child):before{content:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:first-child{background-color:unset;border-radius:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:first-child p{font-weight:400}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:first-child:after{content:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:first-child:not(.active){border-bottom:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:first-child:not(.active):after{content:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:not(:first-child){display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column:last-child:not(.active){border-bottom:unset}.ct-table-group .wp-block-columns:not(.ct-table-header) .wp-block-column p{margin:0;padding:.6875rem 1rem}.ct-table-group .wp-block-columns.ct-table-header{display:-webkit-box;display:-ms-flexbox;display:flex;background-color:#fff;padding-top:1.5rem;position:relative;z-index:1}.ct-table-group .wp-block-columns.ct-table-header .wp-block-column{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}.ct-table-group .wp-block-columns.ct-table-header .wp-block-column:first-child{color:#0527ff;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}.ct-table-group .wp-block-columns.ct-table-header .wp-block-column:first-child p{font-size:1rem;line-height:1.5rem;font-weight:600;margin:0;padding:1rem}.ct-table-group .wp-block-columns.ct-table-header .wp-block-column:first-child p strong{font-weight:600}.ct-table-group .wp-block-columns.ct-table-header .ct-table-header-with-tooltip .ct-tooltip{margin-left:-2rem}.ct-table-group .wp-block-columns.ct-table-subheader{margin-top:unset;border-bottom:unset;-webkit-transition:unset;transition:unset}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child{background-color:unset;color:#0527ff;-webkit-transition:unset;transition:unset}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child:after{content:unset;line-height:1.5rem}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child:not(.active):after{content:unset}.ct-table-group .wp-block-columns.ct-table-subheader .wp-block-column:first-child p{color:unset!important;font-size:1rem;line-height:1.5rem;font-weight:600}.ct-table-group .wp-block-columns.ct-table-subheader:not(:nth-child(2)){margin-top:4rem}.ct-table-group .wp-block-columns.ct-table-subheader:nth-child(2){display:none}.ct-table-group .wp-block-columns:last-child .wp-block-column:first-child:not(.active){border-radius:unset}.ct-table-group .ct-tooltip:before{z-index:-1}.ct-table-group .ct-tooltip-mobile-before{display:none}}@media only screen and (min-width:375px){.registration-form-wrapper{padding:1.75rem}.feature-integrations-block .integrations-animated-img{top:-2%}.feature-integrations-block.active .integrations-animated-img{top:2%}}@media only screen and (min-width:425px){.ct-video-text-block .wp-block-column .wp-block-image:after{width:72px;height:72px;background-size:72px 72px}.feature-integrations-block .integrations-animated-img{top:-3%}.feature-integrations-block.active .integrations-animated-img{top:3%}}@media only screen and (min-width:475px){.feature-integrations-block .integrations-animated-img{top:-3.5%}.feature-integrations-block.active .integrations-animated-img{top:3.5%}}@media only screen and (min-width:525px){.feature-integrations-block .integrations-animated-img{top:-4%}.feature-integrations-block.active .integrations-animated-img{top:4%}}@media only screen and (min-width:575px){.feature-integrations-block .integrations-animated-img{top:-4.5%}.feature-integrations-block.active .integrations-animated-img{top:4.5%}}@media only screen and (min-width:625px){.feature-integrations-block .integrations-animated-img{top:-5%}.feature-integrations-block.active .integrations-animated-img{top:5%}}@media only screen and (min-width:680px){.ct-portfolio .ct-portfolio-gallery .wp-block-group__inner-container{grid-template-columns:1fr 1fr;max-width:648px}}@media only screen and (min-width:768px){#main{padding:2.75rem 0 0}#main .container-fluid{padding:0 24px}#main .container-fluid:first-child{padding-top:0}.cta-simple-panel{width:calc(100% - 4rem);max-width:82.5rem;padding:2.62rem 2rem}.cta-simple-panel.is-style-image-left{padding:4rem 2rem 3.5rem}.cta-simple-panel.is-style-image-left .wp-block-group{grid-column:2;grid-row:1;padding:0 0 1.12rem}.cta-simple-panel.is-style-image-left .wp-block-image{grid-column:1;grid-row:1/3;margin:-5rem auto}.cta-simple-panel.is-style-image-left .wp-block-buttons{grid-column:2;grid-row:2}.cta-simple-panel .cta-simple-panel-inner{display:grid;grid-template-rows:auto auto;grid-template-columns:50% 50%;gap:unset}.cta-simple-panel .wp-block-group{grid-column:1;grid-row:1;padding:0 0 1.5rem}.cta-simple-panel .wp-block-group p{text-align:left}.cta-simple-panel .wp-block-image{grid-column:2;grid-row:1/3;margin:-4rem auto;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.cta-simple-panel .wp-block-image img{max-height:18.75rem}.cta-simple-panel .wp-block-buttons{grid-column:1;grid-row:2;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;margin:0}.cta-simple-panel .wp-block-buttons .wp-block-button a{min-width:unset}#cmplz-cookiebanner-container .cmplz-cookiebanner{width:calc(100% - 32px);max-width:636px;padding:2rem}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-header .cmplz-title{font-family:GT-Pressura,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:24px;font-style:normal;font-weight:700;line-height:2rem}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-message{width:100%}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-message .cmplz-btn.cmplz-accept{font-weight:700}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-message .text-first-step{margin-bottom:-29px}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-buttons{margin-top:unset;grid-template-columns:1fr 1fr 1fr}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-buttons .cmplz-btn{height:44px;padding:.625rem 1rem;font-family:Silka,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px;font-style:normal;font-weight:600;line-height:1.5rem}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-buttons .cmplz-btn.cmplz-accept{grid-row:1;grid-column:3}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-buttons .cmplz-btn.cmplz-view-preferences{-webkit-box-align:center;-ms-flex-align:center;align-items:center;grid-row:1;grid-column:2}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-buttons .cmplz-btn.cmplz-save-preferences{grid-row:1;grid-column:2}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-buttons .cmplz-btn.cmplz-deny{grid-column:1}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-categories{width:100%;margin-top:1.5rem}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-categories .cmplz-category .cmplz-category-header .cmplz-category-title{font-size:18px;line-height:1.75rem}#cmplz-cookiebanner-container .cmplz-cookiebanner .cmplz-categories .cmplz-category .cmplz-category-header .cmplz-icon.cmplz-open{height:26px}#cmplz-cookiebanner-container .cmplz-cookiebanner.optout{left:unset;top:unset;right:0;bottom:0;-webkit-transform:translate3d(-2%,-2%,0);transform:translate3d(-2%,-2%,0)}#cmplz-cookiebanner-container .cmplz-cookiebanner.optout.cmplz-categories-visible .cmplz-buttons{margin-top:1.5rem}#cmplz-cookiebanner-container .cmplz-cookiebanner.optout:not(.cmplz-categories-visible) .cmplz-message{margin-bottom:1rem}#cmplz-cookiebanner-container .cmplz-cookiebanner.optout .cmplz-buttons{grid-template-columns:1fr 1fr;margin-top:0}#cmplz-cookiebanner-container .cmplz-cookiebanner.optout .cmplz-buttons .cmplz-btn.cmplz-accept{grid-row:1;grid-column:2}#cmplz-cookiebanner-container .cmplz-cookiebanner.optout .cmplz-buttons .cmplz-btn.cmplz-view-preferences{grid-row:1;grid-column:1}#cmplz-cookiebanner-container .cmplz-cookiebanner.optout .cmplz-buttons .cmplz-btn.cmplz-save-preferences{grid-row:1;grid-column:1}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons{grid-template-columns:1fr 1fr}.feature-integrations-block .wp-block-buttons .wp-block-button{max-width:216px}.registration-form-wrapper.signup-small .form-light{display:grid;grid-template-rows:auto auto auto auto auto auto;grid-template-columns:1fr 1fr;gap:.75rem;margin-bottom:-.75rem}.registration-form-wrapper.signup-small .form-light .form-control{font-size:14px;line-height:1.5rem;height:auto;padding:.625rem 1rem}.registration-form-wrapper.signup-small .form-light .form-group{margin:0!important}.registration-form-wrapper.signup-small .form-light .form-group .custom-control-label{font-size:14px;line-height:1.5rem}.registration-form-wrapper.signup-small .form-light .form-group .custom-control-label:after,.registration-form-wrapper.signup-small .form-light .form-group .custom-control-label:before{margin:1.5px 0 0}.registration-form-wrapper.signup-small .form-light .form-group .custom-control-label .font-weight-bold{font-weight:700}.registration-form-wrapper.signup-small .form-light .dropdown-menu.scrollable-dropdown{width:calc(200% + .75rem)}.registration-form-wrapper.signup-small .form-light .input-group{-webkit-column-gap:.75rem!important;-moz-column-gap:.75rem!important;column-gap:.75rem!important}.registration-form-wrapper.signup-small .form-light .row.h2-description{grid-row:1;grid-column:1/3;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row;-ms-flex-wrap:nowrap!important;flex-wrap:nowrap!important;gap:.75rem}.registration-form-wrapper.signup-small .form-light>div:nth-child(4){grid-row:2;grid-column:1}.registration-form-wrapper.signup-small .form-light>div:nth-child(5){grid-row:3;grid-column:1/3}.registration-form-wrapper.signup-small .form-light>div:nth-child(6){grid-row:2;grid-column:2}.registration-form-wrapper.signup-small .form-light>div:nth-child(7){grid-row:4;grid-column:1/3}.registration-form-wrapper.signup-small .form-light>div:nth-child(7) .input-group-prepend{-ms-flex-preferred-size:209px;flex-basis:209px;position:relative}.registration-form-wrapper.signup-small .form-light>div:nth-child(7) .input-group-prepend .input-group-text{width:100%;border:1px solid #d5d7da!important}.registration-form-wrapper.signup-small .form-light>div:nth-child(7) .input-group-prepend .dropdown-toggle{width:100%}.registration-form-wrapper.signup-small .form-light>div:nth-child(7) .input-group-prepend .dropdown-toggle .country-code{-webkit-box-flex:1;-ms-flex-positive:1;flex-grow:1}.registration-form-wrapper.signup-small .form-light>div:nth-child(7) .input-group-prepend .dropdown-toggle:after{position:absolute;right:.75rem;margin:0!important}.registration-form-wrapper.signup-small .form-light>div:nth-child(9){grid-row:5;grid-column:1/3}.registration-form-wrapper.signup-small .form-light>div.submit-group{grid-row:6;grid-column:1/3}.registration-form-wrapper.signup-small .form-light small{max-width:unset!important}}@media only screen and (min-width:782px){.feature-integrations-block h2{text-align:left;margin:0 0 .88rem;max-width:350px}.feature-integrations-block p{text-align:left;margin:0 0 1.62rem;max-width:537px}.feature-integrations-block .wp-block-buttons{-webkit-box-pack:unset;-ms-flex-pack:unset;justify-content:unset}.feature-integrations-block .integrations-animated-img{top:-1.5%}.feature-integrations-block.active .integrations-animated-img{top:1.5%}.feature-integrations-block .wp-block-columns{gap:76px}}@media only screen and (min-width:880px){.feature-integrations-block .integrations-animated-img{top:-2.75%}.feature-integrations-block.active .integrations-animated-img{top:2.75%}}@media only screen and (min-width:1000px){.feature-integrations-block .integrations-animated-img{top:-3%}.feature-integrations-block.active .integrations-animated-img{top:3%}}@media only screen and (min-width:1024px){.container-fluid{max-width:calc(100% - 32px)!important}#main{padding:4.5rem 0 0}.faq-block .answer{width:80%}.ct-portfolio.in-the-news-portfolio .ct-portfolio-gallery>.wp-block-group__inner-container{grid-template-columns:1fr 1fr 1fr;max-width:984px;gap:1.5rem}.ct-portfolio.in-the-news-portfolio .ct-portfolio-gallery>.wp-block-group__inner-container .ct-portfolio-item:nth-child(5),.ct-portfolio.in-the-news-portfolio .ct-portfolio-gallery>.wp-block-group__inner-container .ct-portfolio-item:nth-child(6){display:unset}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin{grid-row-gap:0;-webkit-box-align:center;-ms-flex-align:center;align-items:center;grid-template-columns:1fr auto}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-body{grid-row:1;grid-column:2}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-body .cmplz-message{text-align:unset;max-width:759px}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-body .cmplz-message a{font-weight:500}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons{max-height:unset;grid-template-columns:auto auto auto;grid-row:1;grid-column:3}#cmplz-cookiebanner-container .cmplz-cookiebanner:not(.cmplz-categories-visible).optin .cmplz-buttons 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src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/solutions-menu-salesforce-icon-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/solutions-menu-salesforce-icon-dark.svg" /></noscript>Calling for Salesforce</a> <ul class="sub-menu"> <li id="menu-item-280264" class="menu-item menu-item-type-post_type menu-item-object-page item-level-4 menu-item-280264"><a href="https://www.cloudtalk.io/salesforce/">Make your customers happier with the #1 AI CRM.</a></li> </ul> </li> <li id="menu-item-208582" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-3 menu-item-208582"><a href="https://www.cloudtalk.io/hubspot/"><img 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item-level-3 menu-item-244272"><a href="https://www.cloudtalk.io/micro-business/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-solutions-micro-businesses-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-solutions-micro-businesses-dark.svg" /></noscript>Micro Business</a> <ul class="sub-menu"> <li id="menu-item-280266" class="menu-item menu-item-type-post_type menu-item-object-page item-level-4 menu-item-280266"><a href="https://www.cloudtalk.io/micro-business/">Simplify outreach and close more deals.</a></li> </ul> </li> <li id="menu-item-134018" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-3 menu-item-134018"><a href="https://www.cloudtalk.io/the-cloud-phone-system-for-small-but-ambitious-businesses/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-solutions-small-businesses-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-solutions-small-businesses-dark.svg" /></noscript>Small businesses</a> <ul class="sub-menu"> <li id="menu-item-280267" class="menu-item menu-item-type-post_type menu-item-object-page item-level-4 menu-item-280267"><a href="https://www.cloudtalk.io/the-cloud-phone-system-for-small-but-ambitious-businesses/">Grow revenue<br>and improve CX.</a></li> </ul> </li> <li id="menu-item-134017" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-3 menu-item-134017"><a href="https://www.cloudtalk.io/the-cloud-phone-system-for-thriving-mid-market-businesses/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-solutions-medium-and-large-businesses-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-solutions-medium-and-large-businesses-dark.svg" /></noscript>Medium & Large businesses</a> <ul class="sub-menu"> <li id="menu-item-280268" class="menu-item menu-item-type-post_type menu-item-object-page item-level-4 menu-item-280268"><a href="https://www.cloudtalk.io/the-cloud-phone-system-for-thriving-mid-market-businesses/">Provide local presence and reach more markets.</a></li> </ul> </li> </ul> </li> <li id="menu-item-280269" class="all-solutions menu-item menu-item-type-post_type menu-item-object-page item-level-2 menu-item-280269"><a 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src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='448'%20height='252'%20viewBox='0%200%20448%20252'%3E%3C/svg%3E" alt="Menu Image" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/nokia-menu-image.png" /><noscript><img width="448" height="252" src="https://www.cloudtalk.io/wp-content/uploads/2024/12/nokia-menu-image.png" alt="Menu Image"/></noscript> </picture> </a> <ul class="sub-menu"> <li id="menu-item-280271" class="menu-item menu-item-type-post_type menu-item-object-page item-level-4 menu-item-280271"><a href="https://www.cloudtalk.io/nokia-customer-story/">Increasing productivity for Nokia</a></li> <li id="menu-item-280272" class="menu-item menu-item-type-post_type menu-item-object-page item-level-4 menu-item-280272"><a href="https://www.cloudtalk.io/nokia-customer-story/">With CloudTalk Analytics, Nokia handled 38% more calls per month.</a></li> </ul> </li> <li id="menu-item-280274" class="menu-item menu-item-type-post_type menu-item-object-page item-level-3 menu-item-280274"><a href="https://www.cloudtalk.io/glovo-customer-story/">Delivering success for Glovo</a></li> <li id="menu-item-280273" class="menu-item menu-item-type-post_type menu-item-object-page item-level-3 menu-item-280273"><a href="https://www.cloudtalk.io/discovercars-customer-story/">DiscoverCars Up 15% in Satisfaction</a></li> <li id="menu-item-280275" class="menu-item menu-item-type-post_type menu-item-object-page item-level-3 menu-item-280275"><a href="https://www.cloudtalk.io/revolut-customer-story/">Boosting Revolut’s Sales Efficiency</a></li> </ul> </li> </ul> </li> </ul> </li> <li id="menu-item-185165" class="apps-nav menu-item menu-item-type-post_type menu-item-object-page item-level-0 menu-item-185165"><a href="https://www.cloudtalk.io/cloudtalk-ai/">AI</a></li> <li id="menu-item-10935" class="features-nav menu-item menu-item-type-post_type menu-item-object-page current-menu-ancestor current_page_ancestor menu-item-has-children item-level-0 menu-item-10935"><a href="https://www.cloudtalk.io/features/">Features</a> <ul class="sub-menu"> <li id="menu-item-280319" class="features-primary menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children item-level-1 menu-item-280319"><span>Features primary</span> <ul class="sub-menu"> <li id="menu-item-280320" class="submenu-title active menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children item-level-2 menu-item-280320"><span>Most popular</span> <ul class="sub-menu"> <li id="menu-item-280321" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-3 menu-item-280321"><span>first column</span> <ul class="sub-menu"> <li id="menu-item-280338" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280338"><a href="https://www.cloudtalk.io/power-dialer/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-power-dialer-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-power-dialer-featured-dark.svg" /></noscript>Power Dialer</a> <ul class="sub-menu"> <li id="menu-item-280339" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280339"><a href="https://www.cloudtalk.io/power-dialer/">Reach 3x more prospects per day.</a></li> </ul> </li> <li id="menu-item-280340" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280340"><a href="https://www.cloudtalk.io/text-messages-sms/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-text-messages-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-text-messages-featured-dark.svg" /></noscript>Text Messages</a> <ul class="sub-menu"> <li id="menu-item-280341" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280341"><a href="https://www.cloudtalk.io/text-messages-sms/">Send cheap and personalized messages.</a></li> </ul> </li> <li id="menu-item-280344" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280344"><a href="https://www.cloudtalk.io/analytics/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-analytics-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-analytics-featured-dark.svg" /></noscript>Analytics</a> <ul class="sub-menu"> <li id="menu-item-280345" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280345"><a href="https://www.cloudtalk.io/analytics/">Access all you need to know about your agents.</a></li> </ul> </li> <li id="menu-item-280346" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280346"><a href="https://www.cloudtalk.io/smart-dialer/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-smart-dialer-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-smart-dialer-featured-dark.svg" /></noscript>Smart Dialer</a> <ul class="sub-menu"> <li id="menu-item-280347" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280347"><a href="https://www.cloudtalk.io/smart-dialer/">Fill call queues with international numbers.</a></li> </ul> </li> </ul> </li> <li id="menu-item-280322" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-3 menu-item-280322"><span>second column</span> <ul class="sub-menu"> <li id="menu-item-280348" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280348"><a href="https://www.cloudtalk.io/whatsapp-inbound-messages/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-whatsapp-inbound-messages-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-whatsapp-inbound-messages-featured-dark.svg" /></noscript>WhatsApp Inbound Messages</a> <ul class="sub-menu"> <li id="menu-item-280349" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280349"><a href="https://www.cloudtalk.io/whatsapp-inbound-messages/">Streamline work with WhatsApp integration.</a></li> </ul> </li> <li id="menu-item-280350" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280350"><a href="https://www.cloudtalk.io/call-transcription/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-transcription-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-transcription-featured-dark.svg" /></noscript>Call Transcription</a> <ul class="sub-menu"> <li id="menu-item-280351" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280351"><a href="https://www.cloudtalk.io/call-transcription/">Capture your calls in writing with voice AI.</a></li> </ul> </li> <li id="menu-item-280352" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280352"><a href="https://www.cloudtalk.io/call-queuing/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-queuing-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-queuing-featured-dark.svg" /></noscript>Call Queuing</a> <ul class="sub-menu"> <li id="menu-item-280353" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280353"><a href="https://www.cloudtalk.io/call-queuing/">Create call queues to direct customers to the best agent.</a></li> </ul> </li> <li id="menu-item-280354" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280354"><a href="https://www.cloudtalk.io/call-flow-designer/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-flow-designer-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-flow-designer-featured-dark.svg" /></noscript>Call Flow Designer</a> <ul class="sub-menu"> <li id="menu-item-280355" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280355"><a href="https://www.cloudtalk.io/call-flow-designer/">Create your own customer journey in 20 minutes.</a></li> </ul> </li> </ul> </li> <li id="menu-item-280323" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-3 menu-item-280323"><span>third column</span> <ul class="sub-menu"> <li id="menu-item-280360" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280360"><a href="https://www.cloudtalk.io/skill-based-routing/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-skill-based-routing-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-skill-based-routing-featured-dark.svg" /></noscript>Skill-Based Routing</a> <ul class="sub-menu"> <li id="menu-item-280361" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280361"><a href="https://www.cloudtalk.io/skill-based-routing/">Route calls to agents with the right skills.</a></li> </ul> </li> <li id="menu-item-280359" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280359"><a href="https://www.cloudtalk.io/call-recording/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-recording-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-recording-featured-dark.svg" /></noscript>Call Recording</a> <ul class="sub-menu"> <li id="menu-item-280358" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280358"><a href="https://www.cloudtalk.io/call-recording/">Capture and analyze calls with AI.</a></li> </ul> </li> <li id="menu-item-280356" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280356"><a href="https://www.cloudtalk.io/call-monitoring/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-monitoring-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-call-monitoring-featured-dark.svg" /></noscript>Call Monitoring</a> <ul class="sub-menu"> <li id="menu-item-280357" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280357"><a href="https://www.cloudtalk.io/call-monitoring/">Listen to any phone call in real-time.</a></li> </ul> </li> <li id="menu-item-280362" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280362"><a href="https://www.cloudtalk.io/workflow-automation/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-workflow-automation-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-workflow-automation-featured-dark.svg" /></noscript>Workflow Automation</a> <ul class="sub-menu"> <li id="menu-item-280363" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280363"><a href="https://www.cloudtalk.io/workflow-automation/">Automate<br>repetitive tasks.</a></li> </ul> </li> </ul> </li> <li id="menu-item-280324" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children item-level-3 menu-item-280324"><span>fourth column</span> <ul class="sub-menu"> <li id="menu-item-280364" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280364"><a href="https://www.cloudtalk.io/interactive-voice-response-ivr/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-interactive-voice-response-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-interactive-voice-response-featured-dark.svg" /></noscript>Interactive Voice Response</a> <ul class="sub-menu"> <li id="menu-item-280365" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280365"><a href="https://www.cloudtalk.io/interactive-voice-response-ivr/">Navigate callers through routing options.</a></li> </ul> </li> <li id="menu-item-280366" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280366"><a href="https://www.cloudtalk.io/voicemail/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-voicemail-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-voicemail-featured-dark.svg" /></noscript>Voicemail</a> <ul class="sub-menu"> <li id="menu-item-280367" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280367"><a href="https://www.cloudtalk.io/voicemail/">Reply to voicemails the moment you see them.</a></li> </ul> </li> <li id="menu-item-280369" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-280369"><a href="https://www.cloudtalk.io/3-way-calling/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-3-way-calling-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-3-way-calling-featured-dark.svg" /></noscript>3 Way Calling</a> <ul class="sub-menu"> <li id="menu-item-280370" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280370"><a href="https://www.cloudtalk.io/3-way-calling/">Add another person to any phone call.</a></li> </ul> </li> <li id="menu-item-280371" class="nav-img menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-207984 current_page_item current-menu-ancestor current-menu-parent current_page_parent current_page_ancestor menu-item-has-children item-level-4 menu-item-280371"><a href="https://www.cloudtalk.io/topics-extraction/" aria-current="page"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-topics-extraction-featured-dark.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2024/12/icon-topics-extraction-featured-dark.svg" /></noscript>Topics Extraction</a> <ul class="sub-menu"> <li id="menu-item-280372" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-207984 current_page_item item-level-5 menu-item-280372"><a href="https://www.cloudtalk.io/topics-extraction/" aria-current="page">Adjust your strategy with AI speech analysis.</a></li> </ul> </li> </ul> </li> <li id="menu-item-280328" class="all-integrations menu-item menu-item-type-post_type menu-item-object-page item-level-3 menu-item-280328"><a href="https://www.cloudtalk.io/features/">View all features</a></li> </ul> </li> </ul> </li> <li id="menu-item-280326" class="features-secondary menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-1 menu-item-280326"><span>Features secondary</span> <ul class="sub-menu"> <li id="menu-item-280325" class="features-demo active menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-2 menu-item-280325"><span>Choosing the right plan</span> <ul class="sub-menu"> <li id="menu-item-280327" class="featured-link menu-item menu-item-type-post_type menu-item-object-page item-level-3 menu-item-280327"><a href="https://www.cloudtalk.io/demo/"><span>Our team can help you find the perfect fit—no strings attached.</span></a></li> </ul> </li> </ul> </li> </ul> </li> <li id="menu-item-211926" class="integrations-nav menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-0 menu-item-211926"><a href="https://www.cloudtalk.io/integrations/">Integrations</a> <ul class="sub-menu"> <li id="menu-item-165259" class="integrations-primary menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-1 menu-item-165259"><span>Integrations primary</span> <ul class="sub-menu"> <li id="menu-item-10937" class="submenu-title active menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-2 menu-item-10937"><span>MOST POPULAR</span> <ul class="sub-menu"> <li id="menu-item-11171" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children item-level-3 menu-item-11171"><span>first column</span> <ul class="sub-menu"> <li id="menu-item-10941" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-10941"><a href="https://www.cloudtalk.io/hubspot/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2021/12/logo-Hubspot-favicon.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2021/12/logo-Hubspot-favicon.svg" /></noscript>HubSpot</a> <ul class="sub-menu"> <li id="menu-item-280277" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280277"><a href="https://www.cloudtalk.io/hubspot/">Connect your data, teams, and customers.</a></li> </ul> </li> <li id="menu-item-10959" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-10959"><a href="https://www.cloudtalk.io/pipedrive-call-center-integration/"><img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2021/12/logo-Pipedrive-favicon-.svg" /><noscript><img src="https://www.cloudtalk.io/wp-content/uploads/2021/12/logo-Pipedrive-favicon-.svg" /></noscript>Pipedrive</a> <ul class="sub-menu"> <li id="menu-item-280282" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280282"><a href="https://www.cloudtalk.io/pipedrive-call-center-integration/">Engage leads and manage tasks in Pipedrive.</a></li> </ul> </li> <li id="menu-item-291149" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-291149"><a href="https://www.cloudtalk.io/zoho-crm/"><img data-perfmatters-preload src="https://www.cloudtalk.io/wp-content/uploads/2025/01/icon-zohocrm.svg" />Zoho CRM</a> <ul class="sub-menu"> <li id="menu-item-291150" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-291150"><a href="https://www.cloudtalk.io/zoho-crm/">Automate sales and grow with Zoho CRM.</a></li> </ul> </li> <li id="menu-item-10961" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 menu-item-10961"><a href="https://www.cloudtalk.io/salesforce/"><picture> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2021/12/icon-salesforce.png.webp"/> <img width="96" height="96" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='96'%20height='96'%20viewBox='0%200%2096%2096'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2021/12/icon-salesforce.png" /><noscript><img width="96" height="96" src="https://www.cloudtalk.io/wp-content/uploads/2021/12/icon-salesforce.png"/></noscript> </picture> Salesforce</a> <ul class="sub-menu"> 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menu-item-10991"><a href="https://www.cloudtalk.io/outreach/"><picture> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2021/12/icon-outreach.png.webp"/> <img width="96" height="96" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='96'%20height='96'%20viewBox='0%200%2096%2096'%3E%3C/svg%3E" class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2021/12/icon-outreach.png" /><noscript><img width="96" height="96" src="https://www.cloudtalk.io/wp-content/uploads/2021/12/icon-outreach.png"/></noscript> </picture> Outreach</a> <ul class="sub-menu"> <li id="menu-item-280292" class="menu-item menu-item-type-post_type menu-item-object-page item-level-5 menu-item-280292"><a href="https://www.cloudtalk.io/outreach/">Boost seller productivity in the sales cycle.</a></li> </ul> </li> <li id="menu-item-10993" class="nav-img menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children item-level-4 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feature-top-section"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group flagship"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h1 class="wp-block-heading">Know Customers With Topics Extraction</h1> </div></div> <p>Use Topics Extraction to gain a comprehensive overview of your customers’ issues. Thanks to AI speech analysis, you can adjust sales or support strategy and understand your target audience better thanks to AI speech analysis.</p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-primary"><a class="wp-block-button__link has-white-color has-text-color has-background wp-element-button" href="https://www.cloudtalk.io/demo/" style="border-radius:3px;background-color:#ff8a65">Contact sales</a></div> <div class="wp-block-button is-style-ghost"><a class="wp-block-button__link has-white-color has-text-color has-background wp-element-button" href="https://www.cloudtalk.io/signup/" style="border-radius:3px;background-color:#ff8a65">Try for free</a></div> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><img data-perfmatters-preload fetchpriority="high" decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark.png" alt="" class="wp-image-209135" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/04/feature-topics-extraction-dark-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px" /></figure> </div> </div> </div></div> </div></div> <div class="wp-block-group feature-benefits-group"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center">Analyze Conversation Topics Quickly</h2> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group benefits-grid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <figure class="wp-block-image size-large is-resized"><img decoding="async" width="28" height="28" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='28'%20height='28'%20viewBox='0%200%2028%2028'%3E%3C/svg%3E" alt class="wp-image-191779 perfmatters-lazy" style="width:257px;height:28px" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-circle-star-ai.svg" /><noscript><img decoding="async" width="28" height="28" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-circle-star-ai.svg" alt="" class="wp-image-191779" style="width:257px;height:28px"/></noscript></figure> <h5 class="wp-block-heading">Embrace AI-driven Precision</h5> <p>Easily monitor conversation topics during calls. Let AI pull out the most important parts of the discussion so you can seamlessly find the relevant information.</p> </div></div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group benefits-grid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <figure class="wp-block-image size-large is-resized"><img decoding="async" width="29" height="28" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='29'%20height='28'%20viewBox='0%200%2029%2028'%3E%3C/svg%3E" alt class="wp-image-191791 perfmatters-lazy" style="width:257px;height:28px" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-circle-arrow-ai.svg" /><noscript><img decoding="async" width="29" height="28" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-circle-arrow-ai.svg" alt="" class="wp-image-191791" style="width:257px;height:28px"/></noscript></figure> <h5 class="wp-block-heading">Automate to Save Your Time</h5> <p>Easily monitor conversation topics during calls. Enjoy the utmost accuracy with the OpenAI GPT technology and stay on track for better customer experience.</p> </div></div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="wp-block-group benefits-grid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <figure class="wp-block-image size-large is-resized"><img decoding="async" width="29" height="28" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='29'%20height='28'%20viewBox='0%200%2029%2028'%3E%3C/svg%3E" alt class="wp-image-191803 perfmatters-lazy" style="width:257px;height:28px" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-circle-emoji-ai.svg" /><noscript><img decoding="async" width="29" height="28" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-circle-emoji-ai.svg" alt="" class="wp-image-191803" style="width:257px;height:28px"/></noscript></figure> <h5 class="wp-block-heading">Grow Sales With In-depth Data</h5> <p>Dive deep into call analytics with extracted topics alongside visual timelines, providing actionable <a href="https://www.cloudtalk.io/ai-dialer/" target="_blank" rel="noreferrer noopener"><strong>insights for script</strong></a> adjustments and campaign optimization.</p> </div></div> </div> </div> </div></div> </div></div> <div class="wp-block-group ct-testimonial"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-extended"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'> <div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'> <div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url("https://www.cloudtalk.io/wp-content/uploads/2024/07/Nokia.svg"); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class="ct-testimonial-slide"> <div class="ct-testimonial-slide-text" style="background: #015AFF"> <p class="person-text">"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."</p> <p class="person-role"><strong>Nelly Donnelly</strong> Service Delivery Manager</p> <a href="https://www.cloudtalk.io/nokia-customer-story/" class="nokia case-study-cta">See customer story</a> <img decoding="async" class="person-bg perfmatters-lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Nokia-bg" data-src="/wp-content/uploads/2023/07/testimonial-nokia-bg.svg" /><noscript><img decoding="async" class="person-bg" src="/wp-content/uploads/2023/07/testimonial-nokia-bg.svg" alt="Nokia-bg" /></noscript></div> <div class="ct-testimonial-slide-img-desktop"><picture decoding="async" title="Nokia"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-nokia-logo_photo-2x.png.webp"/> <img width="1280" height="760" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1280'%20height='760'%20viewBox='0%200%201280%20760'%3E%3C/svg%3E" alt="Nokia" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-nokia-logo_photo-2x.png" /><noscript><img width="1280" height="760" decoding="async" src="/wp-content/uploads/2023/08/testimonial-nokia-logo_photo-2x.png" alt="Nokia"/></noscript> </picture> </div> <div class="ct-testimonial-slide-img-mobile"><picture decoding="async" title="Nokia"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-nokia-logo_photo-mobile-2x.png.webp"/> <img width="640" height="240" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='640'%20height='240'%20viewBox='0%200%20640%20240'%3E%3C/svg%3E" alt="Nokia" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-nokia-logo_photo-mobile-2x.png" /><noscript><img width="640" height="240" decoding="async" src="/wp-content/uploads/2023/08/testimonial-nokia-logo_photo-mobile-2x.png" alt="Nokia"/></noscript> </picture> </div> </div></div> <div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url("https://www.cloudtalk.io/wp-content/uploads/2025/01/Glovo.svg"); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class="ct-testimonial-slide"> <div class="ct-testimonial-slide-text" style="background: #00A082"> <p class="person-text">"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."</p> <p class="person-role"><strong>Yohann Bensadoun</strong> Global Supply Growth</p> <a href="https://www.cloudtalk.io/glovo-customer-story/" class="glovo case-study-cta">See customer story</a> <img decoding="async" class="person-bg perfmatters-lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Glovo-bg" data-src="/wp-content/uploads/2023/07/testimonial-glovo-bg.svg" /><noscript><img decoding="async" class="person-bg" src="/wp-content/uploads/2023/07/testimonial-glovo-bg.svg" alt="Glovo-bg" /></noscript></div> <div class="ct-testimonial-slide-img-desktop"><picture decoding="async" title="Glovo"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-glovo-logo_photo-2x.png.webp"/> <img width="1280" height="760" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1280'%20height='760'%20viewBox='0%200%201280%20760'%3E%3C/svg%3E" alt="Glovo" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-glovo-logo_photo-2x.png" /><noscript><img width="1280" height="760" decoding="async" src="/wp-content/uploads/2023/08/testimonial-glovo-logo_photo-2x.png" alt="Glovo"/></noscript> </picture> </div> <div class="ct-testimonial-slide-img-mobile"><picture decoding="async" title="Glovo"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-glovo-logo_photo-mobile-2x.png.webp"/> <img width="640" height="240" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='640'%20height='240'%20viewBox='0%200%20640%20240'%3E%3C/svg%3E" alt="Glovo" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-glovo-logo_photo-mobile-2x.png" /><noscript><img width="640" height="240" decoding="async" src="/wp-content/uploads/2023/08/testimonial-glovo-logo_photo-mobile-2x.png" alt="Glovo"/></noscript> </picture> </div> </div></div> <div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url("https://www.cloudtalk.io/wp-content/uploads/2024/07/Discover-cars.svg"); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class="ct-testimonial-slide"> <div class="ct-testimonial-slide-text" style="background: #0A578E"> <p class="person-text">"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."</p> <p class="person-role"><strong>Frederico Lopes</strong> Head of Customer Service</p> <a href="https://www.cloudtalk.io/discovercars-customer-story/" class="discovercars case-study-cta">See customer story</a> <img decoding="async" class="person-bg perfmatters-lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Discover_cars-bg" data-src="/wp-content/uploads/2023/07/testimonial-discover_cars-bg.svg" /><noscript><img decoding="async" class="person-bg" src="/wp-content/uploads/2023/07/testimonial-discover_cars-bg.svg" alt="Discover_cars-bg" /></noscript></div> <div class="ct-testimonial-slide-img-desktop"><picture decoding="async" title="Discover Cars"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-discover_cars-logo_photo-2x.png.webp"/> <img width="1280" height="760" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1280'%20height='760'%20viewBox='0%200%201280%20760'%3E%3C/svg%3E" alt="Discover Cars" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-discover_cars-logo_photo-2x.png" /><noscript><img width="1280" height="760" decoding="async" src="/wp-content/uploads/2023/08/testimonial-discover_cars-logo_photo-2x.png" alt="Discover Cars"/></noscript> </picture> </div> <div class="ct-testimonial-slide-img-mobile"><picture decoding="async" title="Discover Cars"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-discover_cars-logo_photo-mobile-2x.png.webp"/> <img width="640" height="240" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='640'%20height='240'%20viewBox='0%200%20640%20240'%3E%3C/svg%3E" alt="Discover Cars" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-discover_cars-logo_photo-mobile-2x.png" /><noscript><img width="640" height="240" decoding="async" src="/wp-content/uploads/2023/08/testimonial-discover_cars-logo_photo-mobile-2x.png" alt="Discover Cars"/></noscript> </picture> </div> </div></div> <div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url("https://www.cloudtalk.io/wp-content/uploads/2024/07/My-heritage.svg"); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class="ct-testimonial-slide"> <div class="ct-testimonial-slide-text" style="background: #DC682C"> <p class="person-text">"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."</p> <p class="person-role"><strong>Elay Sasson</strong> Call Center Manager</p> <a href="https://www.cloudtalk.io/my-heritage-customer-story/" class="myheritage case-study-cta">See customer story</a> <img decoding="async" class="person-bg perfmatters-lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="MyHeritage-bg" data-src="/wp-content/uploads/2023/07/testimonial-myheritage-bg.svg" /><noscript><img decoding="async" class="person-bg" src="/wp-content/uploads/2023/07/testimonial-myheritage-bg.svg" alt="MyHeritage-bg" /></noscript></div> <div class="ct-testimonial-slide-img-desktop"><picture decoding="async" title="MyHeritage"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-myheritage-logo_photo-2x.png.webp"/> <img width="1280" height="760" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1280'%20height='760'%20viewBox='0%200%201280%20760'%3E%3C/svg%3E" alt="MyHeritage" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-myheritage-logo_photo-2x.png" /><noscript><img width="1280" height="760" decoding="async" src="/wp-content/uploads/2023/08/testimonial-myheritage-logo_photo-2x.png" alt="MyHeritage"/></noscript> </picture> </div> <div class="ct-testimonial-slide-img-mobile"><picture decoding="async" title="MyHeritage"> <source type="image/webp" data-srcset="/wp-content/uploads/2023/08/testimonial-myheritage-logo_photo-mobile-2x.png.webp"/> <img width="640" height="240" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='640'%20height='240'%20viewBox='0%200%20640%20240'%3E%3C/svg%3E" alt="MyHeritage" class="perfmatters-lazy" data-src="/wp-content/uploads/2023/08/testimonial-myheritage-logo_photo-mobile-2x.png" /><noscript><img width="640" height="240" decoding="async" src="/wp-content/uploads/2023/08/testimonial-myheritage-logo_photo-mobile-2x.png" alt="MyHeritage"/></noscript> </picture> </div> </div></div> <div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url("https://www.cloudtalk.io/wp-content/uploads/2024/10/logo-capitalo-skola-obchodovani.svg"); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class="ct-testimonial-slide"> <div class="ct-testimonial-slide-text" style="background: #0B5253"> <p class="person-text">"CloudTalk’s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth."</p> <p class="person-role"><strong>Sara Konickova</strong> Sales Ops Manager</p> <a href="https://www.cloudtalk.io/customer-stories/capitalo/" class="capitalo case-study-cta">See customer story</a> <img decoding="async" class="person-bg perfmatters-lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Capitalo-bg" data-src="/wp-content/uploads/2024/10/testimonial-capitalo-bg.svg" /><noscript><img decoding="async" class="person-bg" src="/wp-content/uploads/2024/10/testimonial-capitalo-bg.svg" alt="Capitalo-bg" /></noscript></div> <div class="ct-testimonial-slide-img-desktop"><picture decoding="async" title="Capitalo"> <source type="image/webp" data-srcset="/wp-content/uploads/2024/10/testimonial-capitalo-logo_photo-2x.png.webp"/> <img width="1280" height="760" decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1280'%20height='760'%20viewBox='0%200%201280%20760'%3E%3C/svg%3E" alt="Capitalo" class="perfmatters-lazy" data-src="/wp-content/uploads/2024/10/testimonial-capitalo-logo_photo-2x.png" /><noscript><img width="1280" height="760" decoding="async" src="/wp-content/uploads/2024/10/testimonial-capitalo-logo_photo-2x.png" alt="Capitalo"/></noscript> </picture> </div> <div class="ct-testimonial-slide-img-mobile"><picture decoding="async" 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class="wp-block-image size-full"><picture decoding="async" class="wp-image-254217"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark5-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">What is a Topics Extraction For Call Centers?</h3> <p>Topics Extraction is an AI-driven feature that automatically analyzes customer conversations to identify key themes <strong><a href="https://www.cloudtalk.io/blog/ai-cold-calling/" target="_blank" rel="noreferrer noopener">discussed during calls</a></strong>.</p> <h4 class="wp-block-heading"></h4> <p>By using Topics Extraction as a part of speech analytics software, you gain deeper insights into what matters most to your customers, helping you improve service quality, spot recurring problems, and optimize your processes.</p> <h4 class="wp-block-heading"></h4> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/demo/">Contact sales</a></div> </div> </div></div> </div> </div> </div></div> </div></div> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">How Does Topics Extraction Work?</h3> <p>Topics Extraction uses Speech Analytics <a href="https://www.cloudtalk.io/blog/ai-call-center-technology/" target="_blank" rel="noreferrer noopener"><strong>AI feature</strong></a> to automatically analyze and transcribe your customer conversations in real-time or post-call. The AI identifies and displays all key topics, phrases, and trends by breaking down the content of each call.</p> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h4 class="wp-block-heading"></h4> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/signup/">Try it for free</a></div> </div> </div></div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254160"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> </div> </div></div> </div></div> </div></div> <div class="wp-block-group features-image-text"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254179"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">Speech Analysis Benefit: Lower Your Costs</h3> <p>The Topic extraction feature, as a part of speech analytics, helps you lower costs by automating the analysis of customer calls.</p> <h4 class="wp-block-heading"></h4> <p>Instead of relying on manual call reviews, which can be time-consuming and expensive, AI-driven <a href="https://www.cloudtalk.io/blog/ai-call-center/" target="_blank" rel="noreferrer noopener"><strong>call center speech analytics</strong></a> enables you to process large volumes of interactions quickly.</p> <h4 class="wp-block-heading"></h4> <p>This saves valuable resources by reducing the need for human labor and allowing your team to focus on resolving critical issues.</p> <h4 class="wp-block-heading"></h4> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/demo/">Contact sales</a></div> </div> </div></div> </div> </div> </div></div> </div></div> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">Speech Analysis Benefit: Increase Analytical Capacity</h3> <p>By leveraging speech analysis, you dramatically increase your ability to <a href="https://www.cloudtalk.io/blog/ai-call-analysis/"><strong>analyze and understand customer interactions</strong></a>.</p> <h4 class="wp-block-heading"></h4> <p>Instead of sampling a small portion of calls, you can review 100% of your customer conversations in real time. This expanded analytical capacity provides you with deeper insights and a more accurate picture of customer needs, pain points, and common inquiries.</p> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h4 class="wp-block-heading"></h4> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/signup/">Try it for free</a></div> </div> </div></div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254141"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> </div> </div></div> </div></div> </div></div> <div class="wp-block-group features-image-text"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254198"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">Speech Analysis Benefit: Boost Comprehension Accuracy</h3> <p>Speech analysis technology significantly improves comprehension accuracy by analyzing not just what customers say but also how they say it.</p> <h4 class="wp-block-heading"></h4> <p>By capturing context, tone, and specific keywords, you gain a clearer understanding of the customer’s true intent. This allows you to respond more effectively to their needs and concerns, improving both first-call resolution rates and overall service quality.</p> <h4 class="wp-block-heading"></h4> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/demo/">Contact sales</a></div> </div> </div></div> </div> </div> </div></div> </div></div> </div></div> <div class="wp-block-group container-fluid feature-cta-simple"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-image-left"><div class="cta-simple-panel-inner"> <div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow"> <p class="has-white-color has-text-color has-link-color wp-elements-b5ab52edbb4cda640cfbae1cdb63662e"><strong>Cut Trend Analysis Time From Days to Seconds</strong>.</p> </div></div> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-192473"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design.png.webp 676w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-283x300.png.webp 283w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-404x428.png.webp 404w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-400x424.png.webp 400w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-107x113.png.webp 107w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-83x88.png.webp 83w" data-sizes="(max-width: 676px) 100vw, 676px"/> <img decoding="async" width="676" height="716" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='676'%20height='716'%20viewBox='0%200%20676%20716'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design.png 676w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-283x300.png 283w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-404x428.png 404w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-400x424.png 400w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-107x113.png 107w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-83x88.png 83w" data-sizes="(max-width: 676px) 100vw, 676px" /><noscript><img decoding="async" width="676" height="716" src="https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design.png 676w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-283x300.png 283w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-404x428.png 404w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-400x424.png 400w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-107x113.png 107w, https://www.cloudtalk.io/wp-content/uploads/2023/11/feature-cta-banner-design-83x88.png 83w" sizes="(max-width: 676px) 100vw, 676px"/></noscript> </picture> </figure> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/demo/">Contact sales</a></div> </div> </div></div> </div></div> <div class="wp-block-group features-image-text"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254160"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark2-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">Use Case: Improve Agent Performance</h3> <p>Use contact center speech analytics to <strong><a href="https://www.cloudtalk.io/call-monitoring/" target="_blank" rel="noreferrer noopener">monitor and evaluate</a></strong> your agents’ performance in real time. By analyzing call transcripts and identifying key topics or phrases, you gain insights into how your team handles different customer interactions. This allows you to provide targeted feedback and coaching, helping your agents improve their communication and problem-solving skills.</p> <h4 class="wp-block-heading"></h4> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/demo/">Contact sales</a></div> </div> </div></div> </div> </div> </div></div> </div></div> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">Use Case: Enhance Customer Experience</h3> <p>Real-time speech analytics helps you understand customer sentiment and pinpoint common issues, enabling you to address concerns proactively. By identifying trends in customer complaints or satisfaction levels, you can refine your processes and improve the overall customer experience. With CloudTalk, you can easily spot patterns and make adjustments that lead to higher customer satisfaction.</p> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h4 class="wp-block-heading"></h4> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/signup/">Try it for free</a></div> </div> </div></div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254179"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> </div> </div></div> </div></div> </div></div> <div class="wp-block-group features-image-text"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254141"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark1-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">Use Case: Resolve Customers’ Issues Faster</h3> <p>With topic extraction, you can quickly identify recurring issues or frequently asked questions during customer interactions. This allows you to provide quicker resolutions, reducing the time it takes to address customer concerns. By using call center speech analytics software, you streamline problem-solving efforts and ensure that your team is well-prepared to handle common customer challenges.</p> <h4 class="wp-block-heading"></h4> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/demo/">Contact sales</a></div> </div> </div></div> </div> </div> </div></div> </div></div> <div class="wp-block-group features-image-text-single"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h3 class="wp-block-heading">Use Case: Monitor Compliance and Quality</h3> <p>The Speech analytics tool helps you ensure that your call center adheres to compliance regulations and quality standards. By automatically reviewing calls for specific keywords or topics related to compliance, you can quickly identify areas for improvements. This ensures that your team stays aligned with industry standards and that every customer interaction meets your quality expectations.</p> <div class="wp-block-group features-image-text-inner"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h4 class="wp-block-heading"></h4> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/signup/">Try it for free</a></div> </div> </div></div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254198"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-darkgeneric-product-dark4-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> </div> </div></div> </div></div> </div></div> <div class="wp-block-group ct-points-video has-neutral-grey-50-background-color has-background"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group ct-points-video has-neutral-grey-50-background-color has-background"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-18 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading has-black-color has-text-color">How to Implement Topics Extraction in CloudTalk?</h2> <div class="wp-block-group demo-steps"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-12 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:42px"> <p class="has-text-align-center">01</p> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <p>Navigate to Account > Settings.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-13 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:42px"> <p class="has-text-align-center">02</p> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <p>Go into the <em>AI Conversation Intelligence</em> tab.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-14 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:42px"> <p class="has-text-align-center">03</p> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <p>Under <em>General Settings</em>, make sure AI Conversation Intelligence is On.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-15 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:42px"> <p class="has-text-align-center">04</p> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <p>For Users, search and select any and all users whose calls will need to be processed. (<em>Users will need to be added here before we can use features like topic extraction for their calls.</em>)</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-16 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:42px"> <p class="has-text-align-center">05</p> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <p>Under <em>Features</em>, turn on Topics Extraction.</p> </div> </div> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-17 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:42px"> <p class="has-text-align-center">06</p> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <p>Save Changes.</p> </div> </div> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://help.cloudtalk.io/en/articles/9220291-topic-extraction" target="_blank" rel="noreferrer noopener">Learn more</a></div> </div> </div></div> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <figure class="wp-block-image size-full"><picture decoding="async" class="wp-image-254179"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png.webp 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png.webp 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png.webp 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png.webp 88w" data-sizes="(max-width: 840px) 100vw, 840px"/> <img decoding="async" width="840" height="690" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='840'%20height='690'%20viewBox='0%200%20840%20690'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png 88w" data-sizes="(max-width: 840px) 100vw, 840px" /><noscript><img decoding="async" width="840" height="690" src="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3.png 840w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-300x246.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-768x631.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-521x428.png 521w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-424x348.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-138x113.png 138w, https://www.cloudtalk.io/wp-content/uploads/2024/09/generic-product-dark3-88x72.png 88w" sizes="(max-width: 840px) 100vw, 840px"/></noscript> </picture> </figure> </div> </div> </div></div> </div></div> </div></div> <figure class="wp-block-image size-large under-features-menu-background"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/07/background-ai-enhanced-uc-final.svg" /><noscript><img decoding="async" src="https://www.cloudtalk.io/wp-content/uploads/2023/07/background-ai-enhanced-uc-final.svg" alt=""/></noscript></figure> <div class="wp-block-group container-fluid ct-portfolio"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center" id="voice-features">Other features you might like</h2> <div id="voice-features" class="wp-block-group ct-portfolio-gallery"><div class="wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow"> <div class="wp-block-group ct-portfolio-item"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-ct-evo-hyperlink-group"><a class="wp-block-hyperlink" href="https://www.cloudtalk.io/automatic-call-summary-tags/"> <div class="wp-block-cover item-cover" style="min-height:120px;aspect-ratio:unset;"><span aria-hidden="true" class="wp-block-cover__background has-background-dim-0 has-background-dim" style="background-color:#090b11"></span><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191767 perfmatters-lazy" alt src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='312'%20height='120'%20viewBox='0%200%20312%20120'%3E%3C/svg%3E" data-object-fit="cover" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/listed-feature-background-dark.svg" /><noscript><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191767" alt="" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/listed-feature-background-dark.svg" data-object-fit="cover"/></noscript><div class="wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained"><div class="wp-block-image"> <figure class="aligncenter size-large"><img decoding="async" width="50" height="50" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='50'%20height='50'%20viewBox='0%200%2050%2050'%3E%3C/svg%3E" alt class="wp-image-209037 perfmatters-lazy" 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has-text-color has-medium-font-size" id="click-to-call">Call Summary & Tags</h4> <p class="has-grey-color has-text-color has-small-font-size">Eliminate repetition and boost efficiency with AI-powered post-call Summaries & Tags.</p> </a></div> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-small btn-ghost"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/automatic-call-summary-tags/">Read more →</a></div> </div> </div></div> <div class="wp-block-group ct-portfolio-item"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-ct-evo-hyperlink-group"><a class="wp-block-hyperlink" href="https://www.cloudtalk.io/sentiment-analysis/"> <div class="wp-block-cover item-cover" style="min-height:120px;aspect-ratio:unset;"><span aria-hidden="true" class="wp-block-cover__background has-background-dim-0 has-background-dim" style="background-color:#090b11"></span><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191767 perfmatters-lazy" alt src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='312'%20height='120'%20viewBox='0%200%20312%20120'%3E%3C/svg%3E" data-object-fit="cover" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/listed-feature-background-dark.svg" /><noscript><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191767" alt="" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/listed-feature-background-dark.svg" data-object-fit="cover"/></noscript><div class="wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained"><div class="wp-block-image"> <figure class="aligncenter size-large"><img decoding="async" width="50" height="50" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='50'%20height='50'%20viewBox='0%200%2050%2050'%3E%3C/svg%3E" alt class="wp-image-209108 perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/04/icon-sentiment-analysis-dark.svg" /><noscript><img decoding="async" width="50" height="50" src="https://www.cloudtalk.io/wp-content/uploads/2024/04/icon-sentiment-analysis-dark.svg" alt="" class="wp-image-209108"/></noscript></figure></div></div></div> <div class="wp-block-cover item-cover-hover" style="min-height:120px;aspect-ratio:unset;"><span aria-hidden="true" class="wp-block-cover__background has-background-dim-0 has-background-dim" style="background-color:#0b0c11"></span><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191695 perfmatters-lazy" alt src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='312'%20height='120'%20viewBox='0%200%20312%20120'%3E%3C/svg%3E" 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src="https://www.cloudtalk.io/wp-content/uploads/2024/04/icon-sentiment-analysis-hover-dark.svg" alt="" class="wp-image-209121"/></noscript></figure></div></div></div> <h4 class="wp-block-heading has-black-color has-text-color has-medium-font-size" id="click-to-call">Sentiment Analysis</h4> <p class="has-grey-color has-text-color has-small-font-size">Get immediate feedback on your caller’s mood by following their sentiment shifts.</p> </a></div> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-small btn-ghost"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/sentiment-analysis/">Read more →</a></div> </div> </div></div> <div class="wp-block-group ct-portfolio-item"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-ct-evo-hyperlink-group"><a class="wp-block-hyperlink" href="https://www.cloudtalk.io/talk-listen-ratio/"> 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<figure class="aligncenter size-large"><img decoding="async" width="50" height="50" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='50'%20height='50'%20viewBox='0%200%2050%2050'%3E%3C/svg%3E" alt class="wp-image-209011 perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/04/icon-listen-ratio-dark.svg" /><noscript><img decoding="async" width="50" height="50" src="https://www.cloudtalk.io/wp-content/uploads/2024/04/icon-listen-ratio-dark.svg" alt="" class="wp-image-209011"/></noscript></figure></div></div></div> <div class="wp-block-cover item-cover-hover" style="min-height:120px;aspect-ratio:unset;"><span aria-hidden="true" class="wp-block-cover__background has-background-dim-0 has-background-dim" style="background-color:#0b0c11"></span><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191695 perfmatters-lazy" alt src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='312'%20height='120'%20viewBox='0%200%20312%20120'%3E%3C/svg%3E" data-object-fit="cover" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/features-background-ai-dark.svg" /><noscript><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191695" alt="" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/features-background-ai-dark.svg" data-object-fit="cover"/></noscript><div class="wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained"><div class="wp-block-image"> <figure class="aligncenter size-large"><img decoding="async" width="50" height="50" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='50'%20height='50'%20viewBox='0%200%2050%2050'%3E%3C/svg%3E" alt class="wp-image-209024 perfmatters-lazy" 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data-object-fit="cover"/></noscript><div class="wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained"><div class="wp-block-image"> <figure class="aligncenter size-large"><img decoding="async" width="50" height="50" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='50'%20height='50'%20viewBox='0%200%2050%2050'%3E%3C/svg%3E" alt class="wp-image-190087 perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-call-transcription-dark.svg" /><noscript><img decoding="async" width="50" height="50" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/icon-call-transcription-dark.svg" alt="" class="wp-image-190087"/></noscript></figure></div></div></div> <div class="wp-block-cover item-cover-hover" style="min-height:120px;aspect-ratio:unset;"><span aria-hidden="true" class="wp-block-cover__background has-background-dim-0 has-background-dim" style="background-color:#0b0c11"></span><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191695 perfmatters-lazy" alt src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='312'%20height='120'%20viewBox='0%200%20312%20120'%3E%3C/svg%3E" data-object-fit="cover" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/10/features-background-ai-dark.svg" /><noscript><img decoding="async" width="312" height="120" class="wp-block-cover__image-background wp-image-191695" alt="" src="https://www.cloudtalk.io/wp-content/uploads/2023/10/features-background-ai-dark.svg" data-object-fit="cover"/></noscript><div class="wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained"><div class="wp-block-image"> <figure class="aligncenter size-large"><img decoding="async" width="50" height="50" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='50'%20height='50'%20viewBox='0%200%2050%2050'%3E%3C/svg%3E" alt 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class="wp-block-spacer"></div> <div class="wp-block-group feature-integrations-block"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-19 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"><div class="wp-block-image integrations-icons-img"> <figure class="aligncenter size-large"><picture decoding="async" class="wp-image-179406"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2023/08/Integration-icons-2x-1024x647.png.webp 1024w, https://www.cloudtalk.io/wp-content/uploads/2023/08/Integration-icons-2x-300x190.png.webp 300w, 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sizes="(max-width: 1024px) 100vw, 1024px"/></noscript> </picture> </figure></div> <figure class="wp-block-image size-large integrations-animated-img"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='0'%20height='0'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/08/integrations-animated-icon.svg" /><noscript><img decoding="async" src="https://www.cloudtalk.io/wp-content/uploads/2023/08/integrations-animated-icon.svg" alt=""/></noscript></figure> </div> <div class="wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow"> <h2 class="wp-block-heading">Turn your CloudTalk into a much larger and powerful tool</h2> <p>Expand your business toolstack with a business calling software that can be easily integrated into your existing CRMs, ecommerce or helpdesk tools, like Salesforce, Freshdesk, Help Scout, and dozens more.</p> <div class="wp-block-buttons desktop-enlarge is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/integrations/">See All Integrations</a></div> </div> </div> </div> </div></div> </div></div> <div class="wp-block-group feature-faqs"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-group container-fluid"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center">Have questions?</h2> <div id="rank-math-faq" class="rank-math-block"> <div class="rank-math-list "> <div id="faq-question-1662054682142" class="rank-math-list-item"> <h3 class="rank-math-question ">What is Speech Analytics used for?</h3> <div class="rank-math-answer "> <p>Speech analytics is used to analyze recorded customer conversations to extract valuable insights, such as identifying key topics, trends, and customer sentiments. It helps businesses understand customer needs, improve service quality, monitor agent performance, and ensure compliance with industry regulations. It also uncovers the root causes of customer issues, helping businesses make data-driven decisions.</p> </div> </div> <div id="faq-question-1662054689829" class="rank-math-list-item"> <h3 class="rank-math-question ">Why is Speech Analytics important?</h3> <div class="rank-math-answer "> <p>Speech analytics is important because it allows businesses to transform unstructured voice data from calls into actionable insights. It helps improve customer experience, enhance agent performance, and optimize call center operations. By understanding customer sentiments and identifying recurring issues, businesses can proactively address challenges, improve service delivery, and boost customer satisfaction.</p> </div> </div> <div id="faq-question-1671731474760" class="rank-math-list-item"> <h3 class="rank-math-question ">What are the benefits of Speech Analytics for call centers?</h3> <div class="rank-math-answer "> <p>The benefits of speech analytics for call centers include improved agent performance through targeted coaching, enhanced customer satisfaction by identifying and resolving issues faster, and greater operational efficiency through automated analysis of large volumes of calls. It also helps call centers ensure compliance, monitor quality, and gain deeper insights into customer behavior and needs, leading to better decision-making.</p> </div> </div> <div id="faq-question-1671731591525" class="rank-math-list-item"> <h3 class="rank-math-question ">What is Speech Analytics software?</h3> <div class="rank-math-answer "> <p>Speech analytics software is a <a href="https://www.cloudtalk.io/blog/voip-ai-what-it-is-benefits-examples-for-your-business/"><strong>tool that uses AI</strong></a> and machine learning to analyze spoken language in customer conversations. It transcribes calls, detects keywords, evaluates tone, and identifies sentiment, helping businesses gain insights into customer interactions. This software is typically used in call centers to monitor performance, improve <a href="https://www.cloudtalk.io/blog/ai-customer-service/"><strong>customer service</strong></a>, and extract key business intelligence.</p> </div> </div> <div id="faq-question-1726157570364" class="rank-math-list-item"> <h3 class="rank-math-question ">What is the difference between Speech Analytics and Voice Analytics?</h3> <div class="rank-math-answer "> <p>The key difference between speech analytics and voice analytics is that speech analytics focuses on the content of the conversation, analyzing the words spoken, detecting keywords, and identifying sentiment. Voice analytics, on the other hand, examines vocal characteristics such as tone, pitch, and emotion, regardless of the content. Both work together to provide a comprehensive analysis of customer interactions.</p> </div> </div> <div id="faq-question-1726157583442" class="rank-math-list-item"> <h3 class="rank-math-question ">Which businesses can benefit from using Speech Analytics?</h3> <div class="rank-math-answer "> <p>Businesses that handle a high volume of customer interactions, such as call centers, customer service departments, sales teams, and financial services, can benefit from using speech analytics. Any organization that relies on understanding customer needs, improving service quality, and optimizing agent performance can leverage speech analytics to enhance customer satisfaction and operational efficiency.</p> </div> </div> </div> </div></div></div> </div></div> <div class="wp-block-cover feature-cta"><span aria-hidden="true" class="wp-block-cover__background has-background-dim-0 has-background-dim"></span><img decoding="async" width="2298" height="591" class="wp-block-cover__image-background wp-image-176713 perfmatters-lazy" alt src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='2298'%20height='591'%20viewBox='0%200%202298%20591'%3E%3C/svg%3E" data-object-fit="cover" data-src="https://www.cloudtalk.io/wp-content/uploads/2023/08/background-ai-banner-final2.svg" /><noscript><img decoding="async" width="2298" height="591" class="wp-block-cover__image-background wp-image-176713" alt="" src="https://www.cloudtalk.io/wp-content/uploads/2023/08/background-ai-banner-final2.svg" data-object-fit="cover"/></noscript><div class="wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow"> <h2 class="wp-block-heading has-text-align-center has-white-color has-text-color"><strong>Ready to get started?</strong></h2> <p class="has-text-align-center has-white-color has-text-color">Schedule a demo with one of our specialists and gain unparalleled control over your customer’s experience.</p> <div class="wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-18 wp-block-buttons-is-layout-flex"> <div class="wp-block-button btn-regular is-style-secondary"><a class="wp-block-button__link wp-element-button" href="https://www.cloudtalk.io/demo/">Schedule a demo</a></div> </div> </div></div> </main> </div> </div> <div data-wpr-lazyrender="1" class="footer"> <div class="footer-main hidden-footer-section"> <div class="offices"> <p class="footer-left-subtitle footer-toggle">Offices & Representatives</p> <div class="wp-block-group office-addresses"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <p class="us-office-note"><strong>US Office</strong></p> <p class="us-office-first-part">150 West, 25th Street, RM 403</p> <p class="us-office-second-part">10001, New York City, <br/>New York, United States</p> <ul class="wp-block-list offices-list-first"> <li><span>Toronto, Canada</span> <div class="wp-block-group ct-tooltip"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <p><strong>Canada</strong><br/>Mailing address:<br/>Suite 283,<br/>123 Edward St,<br/>Toronto M5G 1E2<br/>Canada<br/><a href="tel://+16477244714" target="_blank" rel="noreferrer noopener">+1 647 724 4714</a></p> </div></div> </li> <li><span>Belo Horizonte, Brazil</span> <div class="wp-block-group ct-tooltip"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <p><strong>Brazil</strong><br/>Rua Sergipe, 1440 Andares 5 Savassi,<br/>Belo Horizonte - 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size-large global light"><picture decoding="async" class="wp-image-287966"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-1024x512.png.webp 1024w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-300x150.png.webp 300w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-768x384.png.webp 768w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-760x380.png.webp 760w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-424x212.png.webp 424w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-200x100.png.webp 200w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-88x44.png.webp 88w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light.png.webp 1320w" data-sizes="(max-width: 1024px) 100vw, 1024px"/> <img decoding="async" width="1024" height="512" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20width='1024'%20height='512'%20viewBox='0%200%201024%20512'%3E%3C/svg%3E" alt class="perfmatters-lazy" data-src="https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-1024x512.png" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-1024x512.png 1024w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-300x150.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-768x384.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-760x380.png 760w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-424x212.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-200x100.png 200w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-88x44.png 88w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light.png 1320w" data-sizes="(max-width: 1024px) 100vw, 1024px" /><noscript><img decoding="async" width="1024" height="512" src="https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-1024x512.png" alt="" srcset="https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-1024x512.png 1024w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-300x150.png 300w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-768x384.png 768w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-760x380.png 760w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-424x212.png 424w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-200x100.png 200w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light-88x44.png 88w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-light.png 1320w" sizes="(max-width: 1024px) 100vw, 1024px"/></noscript> </picture> </figure> <figure class="wp-block-image size-large global dark"><picture decoding="async" class="wp-image-287947"> <source type="image/webp" data-srcset="https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-dark-1024x512.png.webp 1024w, https://www.cloudtalk.io/wp-content/uploads/2024/12/globe-offices-and-representatives-dark-300x150.png.webp 300w, 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Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.</span> </div> </details> <details class="cmplz-category cmplz-marketing" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Marketing</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-marketing-optin" data-category="cmplz_marketing" class="cmplz-consent-checkbox cmplz-marketing" size="40" value="1"/> <label class="cmplz-label" for="cmplz-marketing-optin" tabindex="0"><span class="screen-reader-text">Marketing</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-marketing">These cookies are used for delivering tailored and customized advertising by tracking your behaviour across our website and the internet.</span> </div> </details> </div> </div> <div class="cmplz-links cmplz-information"> <a class="cmplz-link cmplz-manage-options cookie-statement" href="#" data-relative_url="#cmplz-manage-consent-container">Manage options</a> <a class="cmplz-link cmplz-manage-third-parties cookie-statement" href="#" data-relative_url="#cmplz-cookies-overview">Manage services</a> <a class="cmplz-link cmplz-manage-vendors tcf cookie-statement" href="#" data-relative_url="#cmplz-tcf-wrapper">Manage {vendor_count} vendors</a> <a class="cmplz-link cmplz-external cmplz-read-more-purposes tcf" target="_blank" rel="noopener noreferrer nofollow" href="https://cookiedatabase.org/tcf/purposes/">Read more about these purposes</a> </div> <div class="cmplz-divider cmplz-footer"></div> <div class="cmplz-buttons"> <button class="cmplz-btn cmplz-accept">Accept All</button> <button class="cmplz-btn cmplz-deny">Reject All</button> <button class="cmplz-btn cmplz-view-preferences">Settings</button> <button class="cmplz-btn cmplz-save-preferences">Accept Selected</button> <a class="cmplz-btn cmplz-manage-options tcf cookie-statement" href="#" data-relative_url="#cmplz-manage-consent-container">Settings</a> </div> <div class="cmplz-links cmplz-documents"> <a class="cmplz-link cookie-statement" href="#" data-relative_url="">{title}</a> <a class="cmplz-link privacy-statement" href="#" data-relative_url="">{title}</a> <a class="cmplz-link impressum" href="#" data-relative_url="">{title}</a> </div> </div> <div class="cmplz-cookiebanner cmplz-hidden banner-1 bottom-right-view-preferences optout cmplz-center cmplz-categories-type-view-preferences" aria-modal="true" data-nosnippet="true" role="dialog" aria-live="polite" aria-labelledby="cmplz-header-1-optout" aria-describedby="cmplz-message-1-optout"> <div class="cmplz-header"> <div class="cmplz-logo"></div> <div class="cmplz-title" id="cmplz-header-1-optout">We value your privacy</div> <div class="cmplz-close" tabindex="0" role="button" aria-label="Close dialog"> <svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="times" class="svg-inline--fa fa-times fa-w-11" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 352 512"><path fill="currentColor" d="M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z"></path></svg> </div> </div> <div class="cmplz-divider cmplz-divider-header"></div> <div class="cmplz-body"> <div class="cmplz-message" id="cmplz-message-1-optout"><div class="text-first-step">We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. 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For more information about how CloudTalk uses cookies and processes your data, please see our <a href="https://www.cloudtalk.io/privacy-notice/">Privacy Notice →.</a></div></div>  <div class="cmplz-categories"> <details class="cmplz-category cmplz-functional" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Necessary</span> <span class='cmplz-always-active'> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-functional-optout" data-category="cmplz_functional" class="cmplz-consent-checkbox cmplz-functional" size="40" value="1"/> <label class="cmplz-label" for="cmplz-functional-optout" tabindex="0"><span class="screen-reader-text">Necessary</span></label> </span> Always active </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-functional">These cookies enable core functionalities of the website such as marking your data inputs, network management and accessibility.</span> </div> </details> <details class="cmplz-category cmplz-preferences" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Preference</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-preferences-optout" data-category="cmplz_preferences" class="cmplz-consent-checkbox cmplz-preferences" size="40" value="1"/> <label class="cmplz-label" for="cmplz-preferences-optout" tabindex="0"><span class="screen-reader-text">Preference</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-preferences">These cookies allow a website to remember choices you have made in the past, like what language and currency you prefer, remember your name and email and automatically fill forms.</span> </div> </details> <details class="cmplz-category cmplz-statistics" > <summary> <span class="cmplz-category-header"> <span class="cmplz-category-title">Analytical</span> <span class="cmplz-banner-checkbox"> <input type="checkbox" id="cmplz-statistics-optout" data-category="cmplz_statistics" class="cmplz-consent-checkbox cmplz-statistics" size="40" value="1"/> <label class="cmplz-label" for="cmplz-statistics-optout" tabindex="0"><span class="screen-reader-text">Analytical</span></label> </span> <span class="cmplz-icon cmplz-open"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" height="18" ><path d="M224 416c-8.188 0-16.38-3.125-22.62-9.375l-192-192c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L224 338.8l169.4-169.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-192 192C240.4 412.9 232.2 416 224 416z"/></svg> </span> </span> </summary> <div class="cmplz-description"> <span class="cmplz-description-statistics">These cookies help us improve our website by collecting and reporting information on how you use it.</span> <span class="cmplz-description-statistics-anonymous">The technical storage or access that is used exclusively for anonymous statistical purposes. 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