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Privacy Policy - StarCharge
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menu-item-type-post_type menu-item-object-page menu-item-2782"><a href="https://www.starcharge.com/solutions/ev-charger/" class="pp-sub-item">EV Charger</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2781"><a href="https://www.starcharge.com/solutions/energy/" class="pp-sub-item">Energy</a></li> </ul> </li> <li class="custom_pointer menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2835"><a href="https://www.starcharge.com/products/" class="pp-menu-item">Products</a> <ul class="sub-menu pp-advanced-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8969"><a href="https://www.starcharge.com/products/ev-charger/" class="pp-sub-item">EV Charger</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8972"><a href="https://www.starcharge.com/products/energy/" class="pp-sub-item">Energy</a></li> </ul> </li> <li class="custom_pointer menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1140"><a href="https://www.starcharge.com/about-us/" class="pp-menu-item">Company</a> <ul class="sub-menu pp-advanced-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2786"><a href="https://www.starcharge.com/about-us/" class="pp-sub-item">About Us</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2790"><a href="https://www.starcharge.com/contact-us/" class="pp-sub-item">Contact Us</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8831"><a href="https://www.starcharge.com/news/" class="pp-menu-item">News</a></li> </ul> </nav> </div> </div> </div> </div> </div> </div> <main id="content" class="site-main post-3 page type-page status-publish hentry"> <div class="page-content"> <div data-elementor-type="wp-page" data-elementor-id="3" class="elementor elementor-3" data-elementor-post-type="page"> <div class="elementor-element elementor-element-b3e1086 e-con-full e-flex e-con e-parent" data-id="b3e1086" data-element_type="container" data-settings="{"background_background":"gradient"}"> <div class="elementor-element elementor-element-582621e e-con-full e-flex e-con e-child" data-id="582621e" data-element_type="container"> <div class="elementor-element elementor-element-0b62c7c e-flex e-con-boxed e-con e-child" data-id="0b62c7c" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-18209c9 elementor-invisible elementor-widget elementor-widget-image" data-id="18209c9" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="38" src="https://www.starcharge.com/wp-content/uploads/2024/05/starcharge-icon.png" class="attachment-full size-full wp-image-2162" alt="" /> </div> </div> <div class="elementor-element elementor-element-e6dab5e elementor-invisible elementor-widget elementor-widget-heading" data-id="e6dab5e" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Privacy policy</h2> </div> </div> <div class="elementor-element elementor-element-92b73ad elementor-invisible elementor-widget elementor-widget-text-editor" data-id="92b73ad" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> Starcharge Energy Pte. Ltd. is committed to protecting your privacy. This Privacy Notice (“Notice”), together with our website terms of use and any other documents referred to in it, sets out the types of personal information we collect, how we collect and process that information, who we share it with in relation to the services we provide and certain rights and options that you have in this respect. Starcharge Energy Pte. Ltd. owns and operates this site (www.starcharge.com) </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-e69b3ea e-flex e-con-boxed e-con e-child" data-id="e69b3ea" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-0e039b9 elementor-invisible elementor-widget elementor-widget-heading" data-id="0e039b9" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Who is responsible for your personal data?</h2> </div> </div> <div class="elementor-element elementor-element-06ce186 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="06ce186" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> Starcharge Energy Pte. Ltd. is responsible for your personal data. Starcharge Energy Pte. Ltd. is a company incorporated in the Republic of Singapore (UEN 202028079D). For the purposes of applicable data protection law, your data will be controlled by the Starcharge Energy Pte. Ltd. affiliates or subsidiary undertakings that you have instructed or that are rendering services to you or communicating to you and each such entity is regarded as an independent data controller of your personal data. This Notice applies to all such entities. </div> </div> <div class="elementor-element elementor-element-6f50a60 elementor-invisible elementor-widget elementor-widget-heading" data-id="6f50a60" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Personal data we collect<br> We collect and process the following personal data from you:</h2> </div> </div> <div class="elementor-element elementor-element-b30b389 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="b30b389" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Identity and Contact Data </span> </h3> <p class="elementor-icon-box-description"> including your name, address, telephone number, date of birth, marital status, passport number, employment history, educational or professional background, tax status, employee number, job title and function, and other personal data concerning your preferences relevant to our services; </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-d699c3f elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="d699c3f" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Business Information </span> </h3> <p class="elementor-icon-box-description"> including information provided in the course of the contractual or client relationship between you or your organization and Starcharge Energy Pte. Ltd., or otherwise voluntarily provided by you or your organization; </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-7c39d31 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="7c39d31" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Profile and Usage Data </span> </h3> <p class="elementor-icon-box-description"> including passwords to Starcharge Energy Pte. Ltd. websites or password-protected platforms or services, your preferences in receiving marketing information from us, your communication preferences and information about how you use our websites(s), including the services you viewed or searched for, page response times, download errors, length of visits and page interaction information (such as scrolling, clicks, and mouse-overs). </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-039d035 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="039d035" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Technical Data </span> </h3> <p class="elementor-icon-box-description"> including information collected during your visits to our website(s), the Internet Protocol (IP) address, login data, browser type and version, device type, time zone. setting, browser plug-in types and versions, operating system and platform. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-be843a2 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="be843a2" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>When we use analytic cookies, Profile and Usage Data and Technical Data (as defined above) are collected and used.</li><li>Physical Access Data, relating to details of your visits to our premises;</li></ul> </div> </div> <div class="elementor-element elementor-element-70fb08f elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="70fb08f" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Information about other people </span> </h3> <p class="elementor-icon-box-description"> If you provide information to us about any person other than yourself such as your employees, counterparties, your advisers or your suppliers, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-0b81810 elementor-invisible elementor-widget elementor-widget-heading" data-id="0b81810" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">How do we collect your personal data?</h2> </div> </div> <div class="elementor-element elementor-element-4148678 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="4148678" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > The circumstances in which we can collect personal data about you include: </span> </h3> </div> </div> </div> </div> <div class="elementor-element elementor-element-f33659c elementor-invisible elementor-widget elementor-widget-text-editor" data-id="f33659c" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>when you or your organization offer to provide, or provides, services to us;</li><li>when you correspond with us by phone, email or other electronic means, or in writing, or when you provide other information directly to us, including in conversation with our staff;</li><li>when you or your organisation browse, complete a form or make an enquiry or otherwise interact on our website or other online platforms;</li><li>by making enquiries from your organization, other organizations with whom you have dealings such as former employers and educational institutions, or from third party sources such as government agencies, a credit reporting agency, information service providers or from publicly available records.</li></ul> </div> </div> <div class="elementor-element elementor-element-f68a64c elementor-invisible elementor-widget elementor-widget-heading" data-id="f68a64c" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">How will we use your personal data?</h2> </div> </div> <div class="elementor-element elementor-element-bb8d4bf elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="bb8d4bf" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > We use your personal data only for the following purposes: </span> </h3> </div> </div> </div> </div> <div class="elementor-element elementor-element-df9c3a5 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="df9c3a5" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>To fulfill a contract, or take steps linked to a contract, with you or your organization. This includes:</li><li>to register you as a client of Starcharge Energy Pte. Ltd;</li><li>to provide and administer goods or services, as instructed by you or your organization;</li><li>to process payments, billing and collection; and</li><li>to process applications for employment.</li><li>As required by Starcharge Energy Pte. Ltd. to conduct our business and pursue our legitimate interests, in particular:</li><li>to administer and manage our relationship with you, including accounting, auditing, and taking other steps linked to the performance of our business relationship</li><li>to carry out background checks, where permitted;</li><li>to analyze and improve our services and communications and to monitor compliance with our policies and standards;</li><li>to manage access to our premises and for security purposes;</li><li>to protect the security of our communications and other systems and to prevent and detect security threats, frauds or other criminal or malicious activities;</li><li>for insurance purposes;</li><li>to exercise or defend our legal rights or to comply with court orders;</li><li>to communicate with you to keep you up-to-date on the latest developments, announcements, and other information about our services and solutions (including briefings, newsletters and other information), events and initiatives</li><li>to collect information about your preferences to personalize and improve the quality of our communications with you.</li></ul> </div> </div> <div class="elementor-element elementor-element-d31192e elementor-invisible elementor-widget elementor-widget-text-editor" data-id="d31192e" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> For purposes required by law, including maintaining records, compliance checks or screening and recording (e.g. anti-money laundering, financial and credit checks, fraud and crime prevention and detection, trade sanctions and embargo laws). This can include automated checks of personal data you provide about your identity against relevant databases and contacting you to confirm your identity, or making records of our communications with you for compliance purposes. We will not use your personal data for taking any automated decisions affecting or creating profiles other than as described above. </div> </div> <div class="elementor-element elementor-element-96b188c elementor-invisible elementor-widget elementor-widget-text-editor" data-id="96b188c" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> For purposes required by law, including maintaining records, compliance checks or screening and recording (e.g. anti-money laundering, financial and credit checks, fraud and crime prevention and detection, trade sanctions and embargo laws). This can include automated checks of personal data you provide about your identity against relevant databases and contacting you to confirm your identity, or making records of our communications with you for compliance purposes. We will not use your personal data for taking any automated decisions affecting or creating profiles other than as described above. </div> </div> <div class="elementor-element elementor-element-5c7a1ad elementor-invisible elementor-widget elementor-widget-heading" data-id="5c7a1ad" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Disclosure of your personal data</h2> </div> </div> <div class="elementor-element elementor-element-0ed22b3 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="0ed22b3" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > We share your personal data, in the following circumstances: </span> </h3> </div> </div> </div> </div> <div class="elementor-element elementor-element-f06678f elementor-invisible elementor-widget elementor-widget-text-editor" data-id="f06678f" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>with our subsidiary undertakings and/or affiliates for the purposes of providing you with our services as described in this Privacy Notice.</li><li>on a confidential basis with third parties for the purposes of collecting your feedback on the company’s service provision, to help us measure our performance and to improve and promote our services;</li><li>with companies providing services for money laundering and terrorist financing checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal data is shared;</li><li>with courts, law enforcement authorities, regulators, government officials or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process;</li><li>with service providers who we engage within or outside of Starcharge Energy Pte. Ltd. domestically or abroad, e.g. shared service centers, to process personal data for any of the purposes listed above on our behalf and in accordance with our instructions only;</li></ul> </div> </div> <div class="elementor-element elementor-element-54e2fdb elementor-invisible elementor-widget elementor-widget-heading" data-id="54e2fdb" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Information we transfer</h2> </div> </div> <div class="elementor-element elementor-element-a8f6d5e elementor-invisible elementor-widget elementor-widget-text-editor" data-id="a8f6d5e" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> When we transfer your information to other countries, we will use, share and safeguard that information as described in this Notice. To provide legal and other services, we may transfer the personal information we collect to other countries which do not provide the same level of data protection as the country in which you reside and are not recognized by the Personal Data Protection Commission as providing an adequate level of data protection. We only transfer personal information to these countries when it is necessary for the services we provide you, or it is necessary for the establishment, exercise or defense of legal claims or subject to safeguards that assure the protection of your personal information. All Starcharge Energy Pte. Ltd. offices throughout the world ensure a level of data protection at least as protective as that required in the Republic of Singapore. For further information, including obtaining a copy of the documents used to protect your information, please contact us on (marketing@starcharge.com). </div> </div> <div class="elementor-element elementor-element-65404fd elementor-invisible elementor-widget elementor-widget-heading" data-id="65404fd" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Security of your personal data</h2> </div> </div> <div class="elementor-element elementor-element-4a324ae elementor-invisible elementor-widget elementor-widget-text-editor" data-id="4a324ae" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.<br />We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. </p> </div> </div> <div class="elementor-element elementor-element-7b55a9f elementor-invisible elementor-widget elementor-widget-heading" data-id="7b55a9f" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Updating personal data about you</h2> </div> </div> <div class="elementor-element elementor-element-076fcb2 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="076fcb2" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let us know by sending an email to (marketing@starcharge.com). We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us. </div> </div> <div class="elementor-element elementor-element-3eb7397 elementor-invisible elementor-widget elementor-widget-heading" data-id="3eb7397" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Your Rights</h2> </div> </div> <div class="elementor-element elementor-element-b779ff6 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="b779ff6" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> You have various rights with respect to our use of your personal data: </div> </div> <div class="elementor-element elementor-element-a4af7a7 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="a4af7a7" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Access: </span> </h3> <p class="elementor-icon-box-description"> You have the right to request a copy of the personal data that we hold about you. There are exceptions to this right, so that access may be denied if, for example, making the information available to you would reveal personal data about another person, or if we are legally prevented from disclosing such information. You are entitled to see the personal data held about you. If you wish to do this, please contact us using the contact details provided below. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-8e9f804 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="8e9f804" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Accuracy: </span> </h3> <p class="elementor-icon-box-description"> We aim to keep your personal data accurate, current, and complete. We encourage you to contact us to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-f798ac9 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="f798ac9" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Objections: </span> </h3> <p class="elementor-icon-box-description"> In certain circumstances, you also have the right to object to processing of your personal data and to ask us to block, erase and restrict your personal data. If you would like us to stop using your personal data, please contact us. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-2725525 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="2725525" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Porting: </span> </h3> <p class="elementor-icon-box-description"> You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-dc12913 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="dc12913" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Erasure: </span> </h3> <p class="elementor-icon-box-description"> You have the right to [ask/require] us to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data have been unlawfully processed. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-fc50732 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="fc50732" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Complaints: </span> </h3> <p class="elementor-icon-box-description"> If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority, or to seek a remedy through the courts. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-3e41f47 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="3e41f47" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> You may, at any time, exercise any of the above rights, by contacting (marketing@starcharge.com) together with a proof of your identity, i.e. a copy of your ID card, or passport, or any other valid identifying document. </div> </div> <div class="elementor-element elementor-element-968e12d elementor-invisible elementor-widget elementor-widget-heading" data-id="968e12d" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Right to withdraw consent</h2> </div> </div> <div class="elementor-element elementor-element-acb4c8c elementor-invisible elementor-widget elementor-widget-text-editor" data-id="acb4c8c" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>If you have provided your consent to the collection, processing and transfer of your personal data, you have the right to fully or partly withdraw your consent. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there is another legal ground for the processing.</p><p>To opt-out of receiving our marketing communications, please follow the opt-out links on any marketing message sent to you or contact (marketing@starcharge.com). Opting out of receiving marketing communications will not affect the processing of personal data for the provision of our legal services. </p> </div> </div> <div class="elementor-element elementor-element-43f7f99 elementor-invisible elementor-widget elementor-widget-heading" data-id="43f7f99" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">How long we keep your personal data</h2> </div> </div> <div class="elementor-element elementor-element-7377f6f elementor-invisible elementor-widget elementor-widget-text-editor" data-id="7377f6f" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements and, where required for Starcharge Energy Pte. Ltd. to assert, until the end of the relevant retention period or until the claims in question have been settled. If you want to learn more about our specific retention periods for your personal data established in our retention policy, you may contact us at (marketing@starcharge.com). Upon expiry of the applicable retention period, we will securely destroy your personal data in accordance with applicable laws and regulations. </div> </div> <div class="elementor-element elementor-element-39d177c elementor-invisible elementor-widget elementor-widget-heading" data-id="39d177c" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Changes to our Privacy Notice</h2> </div> </div> <div class="elementor-element elementor-element-8cf24b5 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="8cf24b5" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> We reserve the right to update and change this Notice from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. Any changes we may make to our Notice in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Notice. </div> </div> <div class="elementor-element elementor-element-7b5ca4c elementor-invisible elementor-widget elementor-widget-heading" data-id="7b5ca4c" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Contact Details</h2> </div> </div> <div class="elementor-element elementor-element-a8458c8 elementor-invisible elementor-widget elementor-widget-text-editor" data-id="a8458c8" data-element_type="widget" data-settings="{"_animation":"fadeInUp"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Questions, comments and requests regarding this Notice are welcomed and should be addressed to Privacy Team, compliance.group@wbstar.com, or be made through a letter to Starcharge Energy Pte. Ltd. Privacy Team, No. 39, Longhui Road, Wujin National High-tech Industrial Development Zone, Changzhou, Jiangsu Province, China.</p> </div> </div> <div class="elementor-element elementor-element-758bd00 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="758bd00" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Information we transfer </span> </h3> <p class="elementor-icon-box-description"> We may share your personal information with affiliations of Starcharge Energy Pte. Ltd. and its affiliated and associated businesses outside Singapore. The locations of those offices can be found at the bottomopen of www.starcharge.com. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-90aded7 elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="90aded7" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Right to withdraw consent </span> </h3> <p class="elementor-icon-box-description"> If you choose not to provide personal information, or withdraw consent to our use or disclosure of such information, we may not be able to provide some of the services you have requested from us. </p> </div> </div> </div> </div> <div class="elementor-element elementor-element-d79420e elementor-vertical-align-top elementor-widget elementor-widget-icon-box" data-id="d79420e" data-element_type="widget" data-widget_type="icon-box.default"> <div class="elementor-widget-container"> <div class="elementor-icon-box-wrapper"> <div class="elementor-icon-box-content"> <h3 class="elementor-icon-box-title"> <span > Your Rights: Additional contact </span> </h3> <p class="elementor-icon-box-description"> If you have any queries or wish to make a complaint about our privacy practices or our compliance with the Privacy Principles, then please contact the privacy officer at filecomplaint@wbstar.com, and we will use our reasonable efforts to promptly address your concerns or complaint. </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <div data-elementor-type="footer" data-elementor-id="11" class="elementor elementor-11 elementor-location-footer" data-elementor-post-type="elementor_library"> <div class="elementor-element elementor-element-b5677e5 e-flex e-con-boxed e-con e-parent" data-id="b5677e5" data-element_type="container" data-settings="{"background_background":"gradient"}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-b20002d e-flex e-con-boxed e-con e-child" data-id="b20002d" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-08d406f e-con-full e-flex e-con e-child" data-id="08d406f" data-element_type="container"> <div class="elementor-element elementor-element-a52467f elementor-widget elementor-widget-image" data-id="a52467f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.starcharge.com/"> <img width="366" height="102" src="https://www.starcharge.com/wp-content/uploads/2024/05/footer-logo-new.png" class="attachment-full size-full wp-image-9014" alt="" srcset="https://www.starcharge.com/wp-content/uploads/2024/05/footer-logo-new.png 366w, https://www.starcharge.com/wp-content/uploads/2024/05/footer-logo-new-300x84.png 300w" sizes="(max-width: 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81.201z"></path></svg> </a> </span> <span class="elementor-grid-item"> <a class="elementor-icon elementor-social-icon elementor-social-icon-linkedin-in elementor-repeater-item-c7f01b8" href="https://www.linkedin.com/company/starcharge-global/" target="_blank"> <span class="elementor-screen-only">Linkedin-in</span> <svg class="e-font-icon-svg e-fab-linkedin-in" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path d="M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3zM447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z"></path></svg> </a> </span> </div> </div> </div> </div> <div class="elementor-element elementor-element-f5ae4a3 e-flex e-con-boxed e-con e-child" data-id="f5ae4a3" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-8fb7374 e-con-full e-flex e-con e-child" data-id="8fb7374" data-element_type="container"> <div class="elementor-element elementor-element-9d322ed elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="9d322ed" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <span class="elementor-icon-list-text">Solutions</span> </li> </ul> </div> </div> <div class="elementor-element elementor-element-1eb2ce7 elementor-mobile-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1eb2ce7" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a 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</div> </div> <div class="elementor-element elementor-element-a3604f1 e-con-full e-flex e-con e-child" data-id="a3604f1" data-element_type="container"> <div class="elementor-element elementor-element-2113c0f elementor-mobile-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="2113c0f" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.starcharge.com/news/"> <span class="elementor-icon-list-text"> News</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-2a4d367 elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="2a4d367" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.starcharge.com/news/#sustainable-news"> <span class="elementor-icon-list-text">Sustainable News</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.starcharge.com/news/#events"> <span class="elementor-icon-list-text">Events</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.starcharge.com/news/#success-stories"> <span class="elementor-icon-list-text">Success Stories</span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-604235e e-flex e-con-boxed e-con e-parent" data-id="604235e" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-b5b0ead e-con-full e-flex e-con e-child" data-id="b5b0ead" data-element_type="container"> <div class="elementor-element elementor-element-7b89b54 elementor-mobile-align-center 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