Why won't my AirPods Pro 2nd Gen connect …

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cleaning can help you maintain your <a href="https://support.apple.com/en-us/102672" rel="noopener noreferrer" target="_blank">AirPods</a> or <a href="https://support.apple.com/en-us/120409" rel="noopener noreferrer" target="_blank">AirPods Pro</a>.</p></div> </div> </div> </section> <div > <div data-action="thread-question"> <div class="isOwnAnswer-container "> <section role="region" aria-label="Thread question" aria-describedby="content-post-title" id="255856026021" class="content-post question " data-analytics="thread-question" data-analytics-id="255856026" data-action="thread-question" data-cy="255856026021"> <div class="header" data-action="content-post-header"> <div class="post-author-profile author-content large"> <a class="user-avatar" href="/profile/VaporAR4" data-action="common-user-avatar" data-user-id="8764ca16edabbc66829e4a38a695c8b4" data-analytics="author:user:avatar" > <span class="a11y"> User profile for user: VaporAR4 </span> <img src="/public/assets/avatars/SYSTEM_DEFAULT_AVATAR.svg" class="avatar-contain normal-avatar" alt="VaporAR4" aria-hidden="true" /> </a> <div class="post-author-metadata " > <div class="author-info"> <a class="post-author-name" href="/profile/VaporAR4" data-action="content-post-user" data-user-id="8764ca16edabbc66829e4a38a695c8b4" data-analytics="author:user:name" > <span class="author-name" > VaporAR4 </span> </a> <span class="author-mark">Author</span> </div> <span class="post-author-reputation"> <div class="level-points-wrapper"> <div class="user-level large" > <span class="level-label" data-cy="cy-userLevel"> <span class="a11y">User level:</span> Level 1 </span> <div class="level-image user-level-icon-1" aria-hidden="true"></div> </div> <span class="points"> 4 points </span> </div> </span> </div> </div> </div> <div class="body"> <div class="post-content" data-cy="post-content"> <h1 class="title question-title" id="content-post-title" data-action="content-post-title" > <span data-action="content-post-title-text" data-cy="content-post-title">Why won't my AirPods Pro 2nd Gen connect to my iPhone?</span> </h1> <div class="post-body" data-action="content-post-body"> <div data-action="content-post-body-content" class="content-post-body-content" tabindex="-1" data-analytics="content-post:body" ><p>I have the AirPod pro gen 2 I accidentally forgot it and when then it wouldn’t connect so I reset it so at this point whenever I open the case it’s flashing white and it won’t show up on my phone then I took each AirPod at once and it only acknowledged the right one being taken out on top of that my left AirPod is a replacement after I lost it in the snow last year and now I assume the reason it’s not connecting is because both AirPods needs to be In the case and since one isn’t paired to the case it won’t work any way to fix this??? Or do I have to go to an Apple Store.</p><p><br></p><p><br></p><p><br></p><p>[Re-Titled by Moderator]</p></div> <div class="post-content-toggle" data-action="content-post-toggle-area"> <button class="post-content-toggle-button" data-action="content-post-toggle-button"> <span class="more-label" aria-label="Show post content">Show more</span> <span class="less-label" aria-label="Hide post content">Less</span> </button> </div> </div> <p class="signature" data-action="product-details" data-product-model-number="250000094050" data-product-name="AirPods Pro (2nd generation)" data-product-os="" data-product-details=""> AirPods Pro (2nd generation) </p> <p class="timestamp" data-cy="post-timestamp"> Posted on Nov 22, 2024 9:23 PM </p> <div class="action-bar" data-action="content-post-action-bar"> <div class="action-bar-content"> <div class="action-bar-content-start" data-action="action-buttons"> <div class="up-down-vote" data-action="content-up-down-vote" data-content-type="QUESTION" data-root-content-type="QUESTION" data-id="255856026021" data-is-op="false" data-is-internal="false" data-root-content-id="255856026021" data-upvote-count="" data-downvote-count="" data-upvoted-by-this-user="false" data-downvoted-by-this-user="false" data-upvote-allowed="false" data-downvote-allowed="false" data-max-error-tooltip="You have reached the maximum number of votes." data-sys-error-tooltip="We encountered an error while loading this data. 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If the status light still doesn't flash white, <a href="https://support.apple.com/en-us/118531#no_flash" target="_blank" rel="nofollow noopener noreferrer">learn what to do</a>. </li><li>With the status light flashing white, close the lid of your charging case.</li><li>Before tapping Connect on the setup animation that appears on screen, go to Settings > Bluetooth, then do the following: </li></ol><ul><li><ul><li class="">If your AirPods appear in Settings > Bluetooth, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm. Continue to the next step. </li><li class="">If your AirPods don't appear there, continue to the next step.</li></ul></li></ul><ol><li>Open the lid, then go to the Home Screen on your iPhone or iPad. </li><li>In the setup animation, tap Connect, then tap Done. AirPods are ready for use.</li></ol><p><br /></p><p>See this link for further reference</p><p><a href="https://support.apple.com/102520" target="_blank" rel="nofollow noopener noreferrer">Set up your replacement AirPods or charging case - Apple Support</a></p><p><br /></p></div> <div class="post-content-toggle" data-action="content-post-toggle-area"> <button class="post-content-toggle-button" data-action="content-post-toggle-button"> <span class="more-label" aria-label="Show post content">Show more</span> <span class="less-label" aria-label="Hide post content">Less</span> </button> </div> </div> <div class="action-bar" data-action="content-post-action-bar"> <div class="reply-bar-content "> <div class="reply-bar-content-unauthenticated"> <div class="buttons-wrapper-unauthenticated"> <div class="up-down-vote" data-action="content-up-down-vote" data-content-type="ANSWER" data-root-content-type="QUESTION" data-id="260948253022" data-is-op="false" data-is-internal="false" 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href="/profile/VaporAR4" data-action="common-user-avatar" data-user-id="8764ca16edabbc66829e4a38a695c8b4" data-analytics="author:user:avatar" > <span class="a11y"> User profile for user: VaporAR4 </span> <img src="/public/assets/avatars/SYSTEM_DEFAULT_AVATAR.svg" class="avatar-contain normal-avatar" alt="VaporAR4" aria-hidden="true" /> </a> <div class="post-author-metadata " > <div class="author-info"> <a class="post-author-name" href="/profile/VaporAR4" data-action="content-post-user" data-user-id="8764ca16edabbc66829e4a38a695c8b4" data-analytics="author:user:name" > <span class="author-name" > VaporAR4 </span> </a> <span class="author-mark">Author</span> </div> <span class="post-author-reputation"> <div class="level-points-wrapper"> <div class="user-level large" > <span class="level-label" data-cy="cy-userLevel"> <span class="a11y">User level:</span> Level 1 </span> <div class="level-image user-level-icon-1" aria-hidden="true"></div> </div> <span class="points"> 4 points </span> </div> </span> </div> </div> </div> <div class="body"> <div class="post-content" data-cy="post-content"> <p class="timestamp timestamp-top"> <a class="in-response-to" href="/thread/255856026?answerId=260948253022#260948253022"> <span> Nov 23, 2024 10:22 AM in response to WheelieNick </span> </a> </p> <div class="post-body" data-action="content-post-body"> <div data-action="content-post-body-content" class="content-post-body-content" tabindex="-1" data-analytics="content-post:body" ><p>Did this and all it does is flash white and no connect AirPods animation nor showing in bluetooth</p></div> <div class="post-content-toggle" data-action="content-post-toggle-area"> <button class="post-content-toggle-button" data-action="content-post-toggle-button"> <span class="more-label" aria-label="Show post content">Show more</span> <span class="less-label" aria-label="Hide post content">Less</span> </button> </div> </div> <div class="action-bar" data-action="content-post-action-bar"> <div 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disabled" role="button" data-action="pagination-next" aria-label="Next page"> </a> </li> <li> <a class="paddlenav-arrow-with-bar paddlenav-arrow paddlenav-arrow-next with-bar last-page disabled" href="?page=1" aria-label="Last page" role="button" data-action="pagination-last"> </a> </li> </nav> </div> </section> <section class="persist-question" data-action="persist-question" role="region" aria-label="Question summary" data-analytics-id="255856026"> <div class="question-wrapper"> <p class="title"> <span data-action="persist-question-text" tabindex="-1" class="persist-question-text">Why won't my AirPods Pro 2nd Gen connect to my iPhone?</span> </p> </div> </section> </div> </main> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "QAPage", "url": "https://discussions.apple.com/thread/255856026", "mainEntity": { "@type": "Question", "name": "Why won't my AirPods Pro 2nd Gen connect to my iPhone?", "text": "I have the AirPod pro gen 2 I accidentally forgot it and when then it wouldn’t connect so I reset it so at this point whenever I open the case it’s flashing white and it won’t show up on my phone then I took each AirPod at once and it only acknowledged the right one being taken out on top of that my left AirPod is a replacement after I lost it in the snow last year and now I assume the reason it’s not connecting is because both AirPods needs to be In the case and since one isn’t paired to the case it won’t work any way to fix this??? Or do I have to go to an Apple Store. [Re-Titled by Moderator] ", "dateCreated": "2024-11-26T03:09:23-0800", "answerCount": "2", "upvoteCount": "0", "author": { "@type": "Person", "name": "VaporAR4" } , "suggestedAnswer": [ { "@type": "Answer", "text": "Have you followed the steps to set up your replacement airpod correctly? Put both AirPods in your charging case. Connect the case to power, close the lid and wait 20 minutes. Open the lid, then do one of the following: If the status light flashes white, go to step 5. If the status light doesn't flash white, continue to the next step. With the lid open, press and hold the setup button on the back of the case for 15 seconds until the status light flashes amber, then white. If the status light still doesn't flash white, learn what to do. With the status light flashing white, close the lid of your charging case. Before tapping Connect on the setup animation that appears on screen, go to Settings &gt; Bluetooth, then do the following: If your AirPods appear in Settings &gt; Bluetooth, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm. Continue to the next step. If your AirPods don't appear there, continue to the next step. Open the lid, then go to the Home Screen on your iPhone or iPad. In the setup animation, tap Connect, then tap Done. AirPods are ready for use. See this link for further reference Set up your replacement AirPods or charging case - Apple Support", "dateCreated": "2024-11-23T01:09:52-0800", "url": "https://discussions.apple.com/thread/255856026?answerId=260948253022#260948253022", "upvoteCount": "0", "author": { "@type": "Person", "name": "WheelieNick" } } , { "@type": "Answer", "text": "Did this and all it does is flash white and no connect AirPods animation nor showing in bluetooth", "dateCreated": "2024-11-23T10:22:14-0800", "url": "https://discussions.apple.com/thread/255856026?answerId=260949636022#260949636022", "upvoteCount": "0", "author": { "@type": "Person", "name": "VaporAR4" } } ] } } </script> </div> <div class="notification site-wide" role="status" data-action="welcome-toast" data-auto-dismissable="false" data-cy="server-notification"> <div class="site-wide-container"> <div class="form-alert "> <div class="form-alert-notification-content "> <div class="notification-content"> <div class="welcome-toast-icon" aria-hidden="true"></div> <div class="welcome-notification"> <div class="welcome-notification-header"> <div class="welcome-notification-title form-alert-title"> Welcome to Apple Support Community </div> </div> <div class="welcome-notification-texts"> <div>A forum where Apple customers help each other with their products. 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'common.search.searching': 'Searching for similar questions and topics' ,'common.search.results.notFound': 'We did not find a similar question in the community' ,'common.search.results.submit': 'Ask the community' ,'common.search.a11y.tableTitle': '{0} for {1}' ,'common.search.results.titles.communities': 'Topics' ,'common.search.results.titles.discussions': 'Discussions' ,'common.search.results.viewAll': 'We found {0} similar questions' ,'common.search.result.view': 'We found 1 similar question' ,'common.search.results.by': 'By' ,'common.user.defaultNickname': 'Community User' // popup ,'common.popup.close': 'Close dialog' ,'common.user.a11y.closePopup': 'Close user profile' ,'common.user.a11y.avatar': 'User avatar' ,'common.user.a11y.userInfo': 'User profile information for user:' ,'common.user.a11y.level': 'User level:' ,'common.user.a11y.userLevel': 'User level:' ,'common.user.a11y.user': 'User' ,'common.user.a11y.awardAchieved': 'Award achieved' ,'common.user.a11y.awardNotAchieved': 'Award not achieved yet' ,'common.user.a11y.stepAchieved': 'Step completed' ,'common.user.a11y.stepNotAchieved': 'Step not completed yet' ,'common.user.a11y.expertiseLevel': 'Speciality level out of ten:' ,'mysubscriptions.a11y.subscribedList': 'List of subscribed {0}' ,'mysubscriptions.a11y.threadList': 'Threads List' ,'common.email': 'Email' ,'common.user.communityPlus.url': 'https://support.apple.com/community-plus' ,'common.user.communityPlus.description': 'Community+' ,'common.user.points.name': 'points' ,'common.user.expertise.name': 'Specialties' ,'common.user.expertise.viewAll': 'More specialties' ,'common.user.expertise.learnMore': 'Learn about specialties...' ,'common.user.awards.name': 'Awards' ,'common.user.settings.title': 'Personal Settings' ,'common.user.settings.manageSubscriptions': 'My Subscriptions' ,'common.user.settings.changePhoto': 'Change photo & avatar' ,'common.user.settings.editProfile': 'Edit profile & privacy' ,'common.user.settings.preferences': 'Preferences' ,'common.user.settings.logOut': 'Sign Out' ,'common.viewProfile': 'View Profile' ,'common.actions.follow': 'Follow' ,'common.actions.following': 'Following' ,'link.TSpecialities': '/learn' ,'link.TAwards': '/learn' ,'common.user.groups.users': 'Level' ,'common.user.groups.operations': 'Community Operations' ,'common.user.groups.specialists': 'Community Specialist' ,'common.user.groups.managers': 'Community Manager' ,'common.user.groups.hosts': 'Community Moderator' ,'common.user.groups.educationSpecialist': 'Apple Education Specialist' ,'common.user.groups.devOps': 'Community DevOps' ,"common.user.a11y.stepCompleted": 'step has been completed {0} out of {1} times' // Error ,'common.error.serviceDown': 'We encountered an error while loading this data. Please try again later.' ,'errorPage.type': '' ,'common.error.title': 'We’re sorry.' ,'common.error.pageAjaxFailed': 'An error occurred while loading this page. Please reload the page or try again later.' ,'common.error.componentAjaxFailed': 'An error occurred while loading this information. Please reload the page or try again later.' // Timestamps ,'common.timestamp.justNow': 'less than a minute ago' ,'common.timestamp.minuteAgo': '1 minute ago' ,'common.timestamp.minutesAgo': '{0} minutes ago' ,'common.timestamp.hourAgo': '1 hour ago' ,'common.timestamp.hoursAgo': '{0} hours ago' ,'common.timestamp.dayAgo': '1 day ago' ,'common.timestamp.daysAgo': '{0} days ago' ,'common.timestamp.weekAgo': '1 week ago' ,'common.timestamp.weeksAgo': '{0} weeks ago' ,'common.timestamp.monthAgo': '1 month ago' ,'common.timestamp.monthsAgo': '{0} months ago' ,'common.timestamp.yearAgo': '1 year ago' ,'common.timestamp.yearsAgo': '{0} years ago' // Aria live ,'common.a11y.pageLoading': 'Loading page content' ,'common.a11y.pageLoaded': 'Page content loaded' // Pagination ,'common.pagination.page': 'Page {0}' ,'common.pagination.pageOf': 'Page {0} of {1}' ,'common.pagination.pageOfMobile': 'Page {0}/{1}' ,'common.pagination.a11y.navAriaLabel': 'Pagination' ,'common.pagination.a11y.firstPage': 'First page' ,'common.pagination.a11y.previousPage': 'Previous page' ,'common.pagination.a11y.nextPage': 'Next page' ,'common.pagination.a11y.lastPage': 'Last page' ,'common.pagination.results': 'Results' ,'common.pagination.perPage': '{0} per page' ,'common.pagination.of': 'of' // Subcommunity ,'subCommunity.leaderBoard.community': '' ,'subCommunity.leaderBoard.subCommunity': '' // Filters layout ,"common.and": 'and' ,"common.listView.a11y.userTipsHeader": 'User Tips' ,"common.filters.contentType.discussions": 'Discussions' ,"common.filters.contentType.userTips": 'User Tips' ,"common.filters.a11y.filterAuthor": '{0} author choices available' ,"common.filters.a11y.noFilterAuthor": 'No users found' ,"common.nav.signIn": 'Sign in' ,"common.nav.signIn.corporate": 'Sign in corporate' // Post Creation ,"createPost.post.body.placeholder": 'Have a question or something to share? 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Why won't my AirPods Pro 2nd Gen connect … - Apple Community