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Dann versuchen Sie es bei den <a href="https://www.pki.dfn.de/faqpki/">FAQ-Seiten des DFN</a>.</li> <li>Bei Fragen zu Ihrem E-Mail-Client hilft Ihnen gerne das <a href="/dienste/servicedesk.php">SCC Service Desk Team</a>.</li> </ul> </div></div></div>  <div data-selectorid="9726" class="KIT_section text full" ><a id="block9726" name="block9726"></a><h1>FAQ - Zertifikate - Allgemeine Fragen</h1><div class="text "><h2> </h2> <div class="faq_question">Wie bekomme und nutze ich ein Zertifikat?</div> <div class="faq_answer">Hier finden Sie Anleitungen zum Beantragen sowie zur Nutzung von Zertifikaten: <ul> <li><a href="https://www.ca.kit.edu/70.php">Serverzertifikaten der KIT-CA.</a></li> <li><a href="https://www.ca.kit.edu/58.php">Nutzerzertifikaten der KIT-CA.</a></li> <li><a href="https://gridka-ca-sec.fzk.de/help/hostzertifikat_beantragen.php">Serverzertifikaten der GridKA-CA</a></li> <li><a href="https://gridka-ca-sec.fzk.de/help/erstzertifikat_beantragen.php">Zertifikaten für den Zugriff auf Grid-Ressourcen.</a></li> </ul> </div> <h2> </h2> <div class="faq_question">Welche Zertifizierungsstelle muss ich verwenden?</div> <div class="faq_answer">Grundsätzlich kann durch das Umfeld der Nutzung entschieden werden, welche Zertifizierungsstellen zu nutzen sind: Für Mitarbeiter, die im Grid-Umfeld arbeiten, ist die Nutzung der GridKA-CA zusätzlich zur KIT-CA erforderlich. Für alle anderen Mitarbeiter ist die Beantragung von Zertifikaten über die KIT-CA ausreichend.</div> <h2> </h2> <div class="faq_question">Wo finde ich die Registrierungsstellen (RAs)?</div> <div class="faq_answer">Auf den CA-Seiten finde Sie eine Liste der Registrierungsstellen für die KIT-CA.</div> <h2> </h2> <div class="faq_question">Was muss ich tun, wenn mein Zertifikat abläuft?</div> <div class="faq_answer">Sie müssen ein neues Zertifikat beantragen. Wichtig: Löschen Sie keine alten Zertifikate, sonst können Sie in der Vergangenheit erhaltene verschlüsselte E-Mails nicht mehr lesen. Anleitungen zum Beantragen eines Zertifikates.</div> <h2> </h2> <div class="faq_question">Ich habe eine E-Mail mit einer Ablauf-Warnung für mein Zertifikat erhalten. Was soll ich tun?</div> <div class="faq_answer">Falls Sie eine E-Mail mit einer Warnung zum Ablauf der Gültigkeit Ihres Zertifikats bekommen haben, können Sie einfach wieder ein neues Zertifikat beantragen. Bitte löschen Sie Ihr altes Zertifikat nicht, da Sie sonst Ihre alten verschlüsselten E-Mails nicht mehr lesen können.</div> <h2> </h2> <div class="faq_question">Ich habe eine E-Mail mit einer Ablauf-Warnung für mein Zertifikat erhalten. Im Zertifikat selbst steht jedoch, dass es noch länger gültig sei, was soll ich tun?</div> <div class="faq_answer">Falls Sie eine E-Mail mit einer Warnung zum Ablauf der Gültigkeit Ihres Zertifikats bekommen haben, dies aber noch länger gültig ist, kann es sein, dass mehrere Zertifikate auf Sie ausgestellt sind. Bitte überprüfen Sie genau, ob es sich um das gleiche Zertifikat handelt.</div> <h2> </h2> <div class="faq_question">Wofür brauche ich ein Backup? Wie erstelle ich es?</div> <div class="faq_answer">Eine Sicherung ihres Zertifikats ist aus drei Gründen notwendig: Absicherung gegen Verlust (Neuinstallation, Hardwareschaden), zum Transfer auf weitere Rechner und zum Import in Ihr E-Mail-Programm. Anleitungen zum Erstellen eines Backups finden Sie unter Backup des Zertifikats erstellen.</div> <h2> </h2> <div class="faq_question">Mein Zertifikat ist verschwunden (Rechner wurde formatiert, Festplatte ging kaputt, neuen Arbeitsplatzrechner erhalten) Was muss ich tun?</div> <div class="faq_answer">Wenn Sie nachdem Beantragen Ihres Zertifikates ein Backup gemacht haben, können Sie dieses nun einspielen. Anleitungen zum Einspielen eines Backups finden Sie unter Zertifikat in den E-Mail-Client importieren<br /> Wenn kein Backup existiert, müssen Sie ein neues Zertifikat beatragen. Anleitungen zum Brantragen von Personen- und Gruppenzertifikaten. Unter diesen Umständen, können Sie Ihre alten verschlüsselten E-Mails nicht mehr lesen.</div> <h2> </h2> <div class="faq_question">Brauche ich ein Nutzerzertifikat oder ein Gruppenzertifikat?</div> <div class="faq_answer">Wenn Sie mindestens eine der folgenden Fragen mit "Ja" beantworten, beantragen Sie ein Gruppenzertifikat: <ul> <li>Wird die E-Mail-Adresse zum Zertifikat von mehreren Personen genutzt?</li> <li>Handelt es sich bei der E-Mail-Adresse, für welche Sie das Zertifikat beantragen, um eine Funktions-E-Mail-Adresse? (dazu zählen E-Mail-Adressen wie Sekretariat@, Info@, Poststelle@, Prüfungsamt@ u.a.)</li> </ul> </div> <h2> </h2> <div class="faq_question">Was muss ich beachten, wenn ich ein Gruppenzertifikat beantrage?</div> <div class="faq_answer">Das Prinzip der Beantragung ist sehr ähnlich. Die Unterschiede sind folgende: <ul> <li>Zertifikate für Personengruppen müssen mit dem Kennzeichen "GRP:" oder "GRP - " beginnen. Tragen Sie im Antragsformular in das Feld für die E-Mail-Adresse beispielsweise [funktion]@[oe].kit.edu und in das Feld für Ihren Namen "GRP:Beate Beispiel" oder "GRP - Beate Beispiel" ein.</li> <li>Bei der Vergabe von Namen für Personengruppen muss eine Verwechslung mit existierenden Namen, z.B. mit natürlichen Personen oder Organisationen, ausgeschlossen werden. Ebenso dürfen keine DNS-Namen, IP-Adressen oder andere innerhalb der DFN-PKI benutzten Syntaxelemente verwendet werden.</li> </ul> </div> <h2> </h2> <div class="faq_question">Soll ich mein Zertifikat bzw. meinen öffentlicher Schlüssel veröffentlichen?</div> <div class="faq_answer">Wenn Sie mit diesem Zertifikat verschlüsselte E-Mails empfangen wollen, sollten Sie der Veröffentlichung des Zertifikats zustimmmen. Bitte beachten Sie: Das nachträgliche Veröffentlichen Ihres öffentlichen Schlüssel ist nicht möglich, die Veröffentlichung rückgängig zu machen ist hingegen jederzeit möglich.</div> <h2> </h2> <div class="faq_question">Was bewirkt die gewählte PIN beim Beantragen des Zertifikates?</div> <div class="faq_answer">Zum Einen benötigen Sie die PIN zum Import Ihres Zertifikats, wenn Sie bei Antragstellung des Zertifikats der Veröffentlichung Ihres öffentlichen Schlüssels nicht zugestimmt haben.<br /> Und zum Anderen dient die PIN zur Sperrung Ihres Zertifikates. Wenn Sie nicht mehr im Besitz Ihres private Schlüssel sind oder der Verdacht besteht, dass jemand anderes außer Ihnen Ihren privaten Schlüssel besitzt, können Sie Ihr Zertifikat sperren lassen.</div> <h2> </h2> <div class="faq_question">Muss ich den Antrag wirklich persönlich abgeben?</div> <div class="faq_answer">Ja, weil dabei Ihre Identität Anhand Ihres Reisepasses, Ihres Personalausweises oder Ihres Aufenthaltstitels überprüft und bestätigt wird (Nein, Vollmachten und Führerscheine zählen nicht).</div> <h2> </h2> <div class="faq_question">Warum soll ich meine E-Mails signieren? Was für Auswirkungen hat das?</div> <div class="faq_answer">Durch das Signieren Ihrer E-Mails weiß der Empfänger, dass die E-Mail wirklich von Ihnen stammt und unterwegs auch nicht verändert wurde.</div> <h2> </h2> <div class="faq_question">Warum will ich meine E-Mails verschlüsseln? Was für Auswirkungen hat das?</div> <div class="faq_answer">Durch das Verschlüsseln einer Nachricht wird sicher gestellt, dass nur Sie und der gewünschte Empfänger die E-Mail lesen können.</div></div></div>  <div data-selectorid="9766" class="KIT_section text full" ><a id="block9766" name="block9766"></a><h1>FAQ - Zertifikate - Fragen zu Zertifikaten bei bestimmten Betriebsystemen oder E-Mail-Programmen</h1><div class="text "><h2> </h2> <div class="faq_question">OS X mit Safari: Ich habe nach der Abgabe des Antrags eine E-Mail der RA erhalten, aber der Link lässt sich nicht öffnen. Was muss ich tun?</div> <div class="faq_answer">Bitte beachten Sie, dass Sie beim abholen Ihres Zertifikats mit OS X und Safari nicht den Link in der E-Mail, sondern den Anhang auswählen müssen. Beachten Sie weiter dies muss am selben Rechnern unter dem selben Profil, mit dem Sie das Zertifikat beantragt haben durchgeführt werden.</div> <h2> </h2> <div class="faq_question">FF und IE: Das Zertifikat abholen klappt nicht. Was muss ich tun?</div> <div class="faq_answer">Bitte beachten Sie, dass Sie bei der Abholung Ihres Zertifikats nach der Beantragung mit Firefox oder IE, den Link mit dem Browser öffnen müssen, mit dem Sie das Zertifikat beantragt haben (mit dem selben Profil, am selben Rechner) - dieser kann von Ihrem Standardbrowser abweichen, wodurch Sie gegebenenfalls den Link kopieren und im Browser einfügen müssen.</div> <h2> </h2> <div class="faq_question">Ich habe auf meinem Smartphone eine signierte E-Mail erhalten und kann diese nicht lesen. Wie kann man das ändern?</div> <div class="faq_answer">Vermutlich hat der Absender der signierten E-Mail bei sich im E-Mail-Programm (Outlook) die Option "Nur Klartext senden" nicht aktiviert. Damit Sie die E-Mail also lesen können, muss der Versender diese Option aktivieren und Ihnen die E-Mail nochmals senden.</div></div></div>  </div> </section> </main>  <button class="to-top-button" aria-label="zum Seitenanfang"></button> <footer class="page-footer"> <div class="content-wrap"> <div class="column full">   <div class="infobox column fourth" id="block17460"> <h3 class="underline">Info</h3> <p><a href="https://www.scc.kit.edu/ueberuns/aktuelles.php?Kategorie=Dienste"><em class="fa-newspaper fas"></em> Service News</a><br /> <a href="/dienste/meldungen.php"><em class="fa-bullhorn fas"></em> Betriebsmeldungen</a><br /> <a href="https://my.scc.kit.edu"><em class="fa-portrait fas"></em> Self Service Portal</a><br /> <a href="/itb.php"><em class="fa-handshake fas"></em> IT-Beauftragte</a></p></div>   <div class="infobox column fourth" id="block17385"> <h3 class="underline">Kontakt</h3> <p><a href="/ueberuns/kontaktformular.php"><em class="fa-address-card fas"></em> Kontakformular</a><br /> <a href="/ueberuns/116.php"><em class="fa-clock fas"></em> Öffnungszeiten</a><br /> <a href="/ueberuns/scc-cn.php"><em class="fa-map fas"></em> Campus Nord</a><br /> <a href="/ueberuns/scc-cs.php"><em class="fa-map fas"></em> Campus Süd</a></p></div>   <span class="last_change">letzte Änderung: 15.03.2024</span> </div> </div> <div class="footer-meta-navigation"> <div class="content-wrap"> <span class="copyright">KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft</span> <ul> <li><a accesskey="1" title="Startseite" href="/index.php">Home</a></li> <li><a accesskey="3" href="/Sitemap.php">Sitemap</a></li> <li><a accesskey="8" href="/impressum.php">Impressum</a></li> <li><a href="/datenschutz.php">Datenschutz</a></li> <li><a href="https://www.kit.edu/redirect.php?page=barriere&lang=DEU" target="\#A4636DEABB59442D84DAA4CDE1C05730">Barrierefreiheit</a></li> <li><a href="https://www.kit.edu"><span>KIT</span></a></li> </ul> </div> </div> </footer> <script> noSpam(); if (typeof(disable_faq) != 'boolean') { collapseFAQ(); } </script> </body> </html>