All MIKE Software | Download - DHI Customer Care Portal

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<ul class="breadcrumb">  <li> <a href="/">Home</a> </li> <li> <a href="/knowledgebase/">Knowledge Base</a> </li> <li class="active"> KA-01323 </li> </ul> <div class="page-header"> <div class="pull-right"> <div class="btn-toolbar"> <div class="btn-group"> <a href="javascript:window.print()" role="button" aria-label="Print" class="btn btn-default btn-sm"><i class="fa fa-print"></i> <span class="xrm-editable-text xrm-attribute" data-languageContext="English"><span class="xrm-attribute-value-encoded xrm-attribute-value">Print</span></span></a> </div> </div> </div> <h1>All MIKE Software | Download</h1> <div id="foundmyanswer-rating" class="row"> </div> </div> </div> </div> <div id="content-container" class="container wrapper-body" role="main"> <div id="content"> <div class="row" id="mainContent"> <div class="col-lg-8"> <div class="knowledge-article"> <div class="row"> <div id="article-rating" class="col-sm-6"> <fieldset> <div class="form-group"> <div> <input data-val="true" data-val-number="The field MaxRating must be a number." data-val-required="The MaxRating field is required." id="maxRating" name="maxRating" type="hidden" value="5" /> <input data-val="true" data-val-number="The field MinRating must be a number." data-val-required="The MinRating field is required." id="minRating" name="minRating" type="hidden" value="0" /> <input id="ratingUrl" name="ratingUrl" type="hidden" value="/knowledgebase/article/KA-01323/GetArticleRating/f7e18b82-041c-ef11-840a-000d3abcc302" /> <input data-val="true" data-val-number="The field Rating must be a number." data-val-required="The Rating field is required." id="rating" name="rating" type="hidden" value="4.3500000000" /> <input id="createRatingUrl" name="createRatingUrl" type="hidden" value="/knowledgebase/article/KA-01323/RatingCreate/f7e18b82-041c-ef11-840a-000d3abcc302" /> <div id="post-rating" class="rateit" data-rateit-resetable="false" data-rateit-step="1" data-rateit-min="0" data-rateit-max="5" data-rateit-backingfld="#rating"></div> </div> </div> </fieldset> <script type="text/javascript"> $(function () { var ratingUrl = $("#ratingUrl").val(); $.ajax({ url: ratingUrl, type: 'GET', success: function (result) { $("#rating").val(result); }, error: function (error) { console.log(error); } }); return false; }); //'rated' event gets triggered from touch and non-touch surfaces when a rating happens $('#post-rating').bind('rated', function (e) { var url = $("#createRatingUrl").val(); $.blockUI({ message: null, overlayCSS: { opacity: .3 } }); var dto = { rating: $('#post-rating').rateit('value'), maxRating: $('#post-rating').rateit('max'), minRating: $('#post-rating').rateit('min') } shell.ajaxSafePost({ type: 'POST', url: url, data: dto, success: function (result) { $("#article-rating").html(result); $('#post-rating').rateit(); if (((document.getElementById("foundmyanswerbutton") != null) && (document.getElementById("foundmyanswerbutton").style.display != "none")) || ((document.getElementById("foundmyanswerlabel") != null) && (document.getElementById("foundmyanswerlabel").style.display != "none"))) { document.getElementById("post-rating").style.marginTop = "13px"; } $.unblockUI(); }, error: function () { $.unblockUI(); } }); }); </script></div> <div id="found-my-answer-bottom-comments" class="col-sm-6" ><span><span class="xrm-editable-text xrm-attribute"><span class="xrm-attribute-value">Views: </span></span></span><span id="viewcount-value" data-url='/knowledgebase/article/KA-01323/GetArticleViewCount/f7e18b82-041c-ef11-840a-000d3abcc302'></span> </div> </div> <div class="knowledge-article-content"> <div data-wrapper="true" style=""><p><span style="font-size: 16px"><strong><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif">Question</span></strong><br><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="line-height: 107%"><span lang="EN-GB" style="line-height: 107%">How do I download MIKE Product installation files or hotfixes? </span></span></span><br><br><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><strong>Answer</strong></span><br><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif; line-height: 107%"><span lang="EN-GB" style="line-height: 107%">You can download MIKE Product installation files or hotfixes from the <a href="https://support.dhigroup.com/download/">Download Centre</a> in </span></span></span><strong style="font-size: 16px"><span data-wrapper="true"><span style="font-family: "Segoe UI", sans-serif"><span data-wrapper="true"><a href="https://support.dhigroup.com/">DHI Customer Care Portal</a>. </span></span></span></strong><span style="font-size: 16px"><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif; line-height: 107%"><span lang="EN-GB" style="line-height: 107%"> </span></span></span></p> <p><span style="font-size: 16px"><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif; line-height: 107%"><span lang="EN-GB" style="line-height: 107%">You will always find the</span></span><span data-wrapper="true" style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="line-height: 107%"><span lang="EN-GB"> the latest iterations of the two most recent major version releases of MIKE products a</span></span></span><span lang="EN-GB" style="font-family: "Segoe UI", "Helvetica Neue", sans-serif; line-height: 107%">vailable for downloading. <a href="https://customer.dhigroup.com/login?redir=https%3A%2F%2Fsupport.dhigroup.com/SignIn?returnUrl=%2F&redirtxt=Go%20to%20support%20portal"><strong>'Sign in'</strong> </a>from the Portal is required prior to downloading any of the MIKE products or hotfixes. </span></span><span style="font-size: 16px"><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="line-height: 107%"><span lang="EN-GB" style="line-height: 107%">Please refer to this article on <a href="https://support.dhigroup.com/knowledgebase/article/KA-01270/en-us">how to register/sign in to the DHI Customer Care Portal</a>. </span></span></span></span></p> <p><br><strong style="font-size: 16px"><span data-wrapper="true"><span style="font-family: "Segoe UI", sans-serif">#01 - Browse the </span></span></strong><span style="font-size: 16px"><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif; line-height: 107%"><span lang="EN-GB" style="line-height: 107%"><a href="https://support.dhigroup.com/download/">Download Centre</a>.</span></span></span></p> <p><img data-msdynid="___00543590-151c-ef11-840a-000d3abcc302___" data-msdyntype="data:image/png;base64" height="296.9907531738281" src="/api/data/v9.0/msdyn_knowledgearticleimages(00543590-151c-ef11-840a-000d3abcc302)/msdyn_blobfile/$value" style="width: 1112.99px; height: 296.991px" width="1112.9862060546875"></p> <p><br><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><span data-wrapper="true"><span style="line-height: 107%"><span lang="EN-GB"><strong>#02 - Set up the filter by 'Product' , ' Category', 'Operating System' or 'Version' from the left-panel Menu. </strong></span></span></span></span></span></p> <p><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><span data-wrapper="true"><span style="line-height: 107%"><span lang="EN-GB">Below example shows MIKE+ in version 2024.</span></span></span></span></span><br> </p> <p><img data-msdynid="___050e9af6-151c-ef11-840a-000d3abcc302___" data-msdyntype="data:image/png;base64" height="602" src="/api/data/v9.0/msdyn_knowledgearticleimages(050e9af6-151c-ef11-840a-000d3abcc302)/msdyn_blobfile/$value" style="width: 970px; height: 602px" width="970"></p> <p><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><span style="line-height: 107%"><span lang="EN-GB" style="line-height: 107%">You may also search directly for the product or hotfix you wish to download. For partial text put <strong>'*' </strong>before and after the text. See below example.</span></span></span></span></p> <p><img data-msdynid="___465a1e67-161c-ef11-840a-000d3abcc302___" data-msdyntype="data:image/png;base64" height="501" src="/api/data/v9.0/msdyn_knowledgearticleimages(465a1e67-161c-ef11-840a-000d3abcc302)/msdyn_blobfile/$value" style="width: 1073px; height: 501px" width="1073"></p> <p> </p> <p><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><span style="line-height: 107%"><span lang="EN-GB" style="line-height: 107%">As the 'Category' is not filtered you will see the result list including documentation as well. Simply tick the 'Installation file' under the category then click on 'Apply filter</span></span><span data-wrapper="true"><span style="line-height: 107%"><span lang="EN-GB">' you </span></span></span><span style="line-height: 107%"><span lang="EN-GB" style="line-height: 107%">will now only see the installation files related to MIKE+. </span></span></span></span></p> <p><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif; font-size: 16pt"><span style="line-height: 107%"><span><span style="font-family: "Segoe UI", sans-serif"><span lang="EN-GB" style="line-height: 107%"><img data-msdynid="___e56cc54a-211c-ef11-840a-000d3a280e5c___" data-msdyntype="data:image/png;base64" height="680.9895629882812" src="/api/data/v9.0/msdyn_knowledgearticleimages(e56cc54a-211c-ef11-840a-000d3a280e5c)/msdyn_blobfile/$value" style="width: 967.995px; height: 680.99px" width="967.9947509765625"></span></span></span></span></span></p> <p><span style="font-size: 16px"><strong><span data-wrapper="true"><span style="font-family: "Segoe UI", sans-serif"><span style="line-height: 107%"><span lang="EN-GB">#03 - Click on the file you wish to download. It will open up a new page with the detailed information.  </span></span></span></span></strong></span></p> <p><img data-msdynid="___eb6852ff-211c-ef11-840a-000d3a280e5c___" data-msdyntype="data:image/png;base64" height="475" src="/api/data/v9.0/msdyn_knowledgearticleimages(eb6852ff-211c-ef11-840a-000d3a280e5c)/msdyn_blobfile/$value" style="width: 902px; height: 475px" width="902"></p> <p><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><strong><span data-wrapper="true"><span style="line-height: 107%"><span lang="EN-GB">#04 - If you have as yet not yet 'Sign in' it will direct you to the 'Sign in' page. </span></span></span></strong></span></span></p> <p><img data-msdynid="___bc69189b-061c-ef11-840a-000d3abcc302___" data-msdyntype="data:image/png;base64" height="273.9930725097656" src="/api/data/v9.0/msdyn_knowledgearticleimages(bc69189b-061c-ef11-840a-000d3abcc302)/msdyn_blobfile/$value" style="width: 552.998px; height: 273.993px" width="552.9977416992188"></p> <p><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><span data-wrapper="true"><span data-wrapper="true"><span style="line-height: 107%"><span lang="EN-GB">Once the downloading starts you can check the progress bar showing as in below figure.</span></span></span></span></span></span></p> <p><img data-msdynid="___e1bb85de-221c-ef11-840a-000d3a280e5c___" data-msdyntype="data:image/png;base64" height="385.98956298828125" src="/api/data/v9.0/msdyn_knowledgearticleimages(e1bb85de-221c-ef11-840a-000d3a280e5c)/msdyn_blobfile/$value" style="width: 898.997px; height: 385.99px" width="898.9973754882812"></p> <p><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><span data-wrapper="true"><span style="line-height: 107%"><span lang="EN-GB">* Please note: </span></span></span></span></span><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><span data-wrapper="true"><span style="line-height: 107%"><span lang="EN-GB"> The full installation guide for each product is available for downloading under category 'User Guide' in the downloading center. </span></span></span></span></span></p> <p><br><span style="font-family: "Segoe UI", "Helvetica Neue", sans-serif"><span style="font-size: 16px"><strong><span data-wrapper="true"><span data-wrapper="true">Others<br><a href="https://support.dhigroup.com/">DHI Customer Care Portal</a></span></span> </strong></span></span></p> <p> </p> <p> </p>  <h5 style="font-family: "Segoe UI", "Helvetica Neue", sans-serif; font-size: 12px; margin-top: 24px; margin-bottom: 8px"> </h5><br><br> </div> </div> </div> <div class="panel panel-default"> <div class="panel-body"> <div class="knowledge-article-keywords" style="margin: 0;"> <span><span class="xrm-editable-text xrm-attribute" data-languageContext="English"><span class="xrm-attribute-value-encoded xrm-attribute-value">Keywords:</span></span> download, sign in, installation, hotfix, demo, MIKE</span> </div> </div> </div> </div> <script type="text/javascript"> $(function () { var url = $("#viewcount-increment").attr("data-url"); shell.ajaxSafePost({ type: "POST", url: url, success: function (result) { if (document.getElementById("foundmyanswerbutton") != null) { if (document.getElementById("post-rating") != null) { document.getElementById("post-rating").style.marginTop = "13px"; } } if (document.getElementById("foundmyanswerbuttonbottom") != null) { document.getElementById("found-my-answer-bottom-comments").style.display = "inline"; } $("#viewcount-increment").html(result); 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var fileContinuationToken = ""; var contentString = ""; var numberOfBlocksDownloaded = 0; var blockNumberToContentMap = {}; function downloadBlockCallback(i) { if (i >= totalNumberOfBlocks) { return; } url = downloadBlockUrl + "&blockNumber=" + i + "&fileContinuationToken=" + fileContinuationToken + "&blockSize=" + blockSizeInBytes; shell.ajaxSafePost({ type: 'GET', url: url, success: (result) => { numberOfBlocksDownloaded++; blockNumberToContentMap[i] = result; if (numberOfBlocksDownloaded == totalNumberOfBlocks) { for (var j = 0; j < totalNumberOfBlocks; j++) { contentString += blockNumberToContentMap[j]; } var isImage = mimeType.startsWith('image/'); const attachmentElement = document.getElementById(attachmentElementId); if (isImage) { const bodyByteString = atob(contentString); const bodyBuffer = new ArrayBuffer(bodyByteString.length); const bodyView = new Uint8Array(bodyBuffer); for (var k = 0; k < bodyByteString.length; k++) { bodyView[k] = bodyByteString.charCodeAt(k); } var imageUrl = URL.createObjectURL(new Blob([bodyBuffer], { type: mimeType })); attachmentElement.href = imageUrl; attachmentElement.target = "_blank"; } else { const linkSource = 'data:' + mimeType + ';base64,' + contentString; attachmentElement.href = linkSource; attachmentElement.download = fileName; } attachmentElement.click(); } } }); } shell.ajaxSafePost({ type: 'GET', url: initializeUrl, success: function (result) { fileContinuationToken = encodeURIComponent(result); for (var i = 0; i < totalNumberOfBlocks; i++) { downloadBlockCallback(i); } } }); } </script> <div class="col-lg-4"> <div id="RelatedArticles" class="content-panel panel panel-default knowledge-article-related hidden-print"> <div class="panel-heading"> <h4> <span class="xrm-editable-text xrm-attribute" data-languageContext="English"><span class="xrm-attribute-value-encoded xrm-attribute-value">Related Articles</span></span> <span> (1)</span> </h4> </div> <div class="list-group">  <a class="list-group-item" title="All MIKE Software | Registering with DHI Customer Care" href="/knowledgebase/article/KA-01270/en-us">All MIKE Software | Registering with DHI Customer Care</a> </div> </div> </div> </div> <div class="row"> <div class="col-lg-12"> </div> </div> <div class="row"> <div class="col-lg-12"> </div> </div> <div class="row"> <div class="col-lg-12"> <div id="comments"> <link href="https://content.powerapps.com/resource/powerappsportal/dist/editor.bundle-a512fd8d1f.css" onerror="javascript: var target = event.target; 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