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Early Psychosis</a></li><li id="menu-423-2" class="middle odd sf-item-3 sf-depth-3 sf-no-children"><a href="/our-services/training-resources/free-downloads-youth-mental-health-resources/brain-scam" class="sf-depth-3">The Brain Scam</a></li><li id="menu-426-2" class="last even sf-item-4 sf-depth-3 sf-no-children"><a href="/our-services/training-resources/free-downloads-youth-mental-health-resources/pause" class="sf-depth-3">Pause</a></li></ul></li></ul></li><li id="menu-511-2" class="middle even sf-item-4 sf-depth-1 sf-total-children-3 sf-parent-children-0 sf-single-children-3 menuparent"><a href="/how-refer" class="sf-depth-1 menuparent">How to refer</a><ul><li id="menu-550-2" class="first odd sf-item-1 sf-depth-2 sf-no-children"><a href="/how-refer/before-you-refer" class="sf-depth-2">Before you refer</a></li><li id="menu-551-2" class="middle even sf-item-2 sf-depth-2 sf-no-children"><a href="/how-refer/triage-intake" class="sf-depth-2">Triage / Intake</a></li><li id="menu-552-2" class="last odd sf-item-3 sf-depth-2 sf-no-children"><a href="/how-refer/assessment" class="sf-depth-2">Assessment</a></li></ul></li><li id="menu-401-2" class="middle odd sf-item-5 sf-depth-1 sf-total-children-6 sf-parent-children-0 sf-single-children-6 menuparent"><a href="/families-carers-and-supporters" class="sf-depth-1 menuparent">For families, carers and supporters</a><ul><li id="menu-402-2" class="first odd sf-item-1 sf-depth-2 sf-no-children"><a href="/oyh-families-carers/family-peer-support" class="sf-depth-2">Family Peer Support</a></li><li id="menu-403-2" class="middle even sf-item-2 sf-depth-2 sf-no-children"><a href="/oyh-families-carers/family-resource-room" class="sf-depth-2">Family Resource Room</a></li><li id="menu-404-2" class="middle odd sf-item-3 sf-depth-2 sf-no-children"><a href="/oyh-families-carers/family-friends-information-sessions" class="sf-depth-2">Family & Friends Information Sessions</a></li><li id="menu-405-2" class="middle even sf-item-4 sf-depth-2 sf-no-children"><a href="/oyh-families-carers/financial-support-families-carers" class="sf-depth-2">Financial Support for Families & Carers</a></li><li id="menu-406-2" class="middle odd sf-item-5 sf-depth-2 sf-no-children"><a href="/oyh-families-carers/other-support-families-and-carers" class="sf-depth-2">Other Support for Families and Carers</a></li><li id="menu-407-2" class="last even sf-item-6 sf-depth-2 sf-no-children"><a href="/oyh-families-carers/family-young-people%E2%80%99s-rights" class="sf-depth-2">Family & Young People鈥檚 Rights</a></li></ul></li><li id="menu-352-2" class="middle even sf-item-6 sf-depth-1 sf-total-children-13 sf-parent-children-7 sf-single-children-6 menuparent"><a href="/client-hub" class="sf-depth-1 menuparent">The Client Hub</a><ul><li id="menu-354-2" class="first odd sf-item-1 sf-depth-2 sf-total-children-4 sf-parent-children-0 sf-single-children-4 menuparent"><a href="/client-hub/get-know-orygen-specialist-program" class="sf-depth-2 menuparent">Get to know Orygen Specialist Program</a><ul><li id="menu-409794-2" class="first odd sf-item-1 sf-depth-3 sf-no-children"><a href="/client-hub/get-know-orygen-youth-health/who-we-are" class="sf-depth-3">Who we are</a></li><li id="menu-355-2" class="middle even sf-item-2 sf-depth-3 sf-no-children"><a href="/getting-here" class="sf-depth-3">Getting Here</a></li><li id="menu-356-2" class="middle odd sf-item-3 sf-depth-3 sf-no-children"><a href="/client-hub/get-know-orygen-youth-health/inpatient-unit-footscray-ipu" class="sf-depth-3">Inpatient Unit (Footscray IPU)</a></li><li id="menu-357-2" class="last even sf-item-4 sf-depth-3 sf-no-children"><a href="/client-hub/get-know-orygen-youth-health/outpatient-sites-parkville-and-sunshine" class="sf-depth-3">Outpatient Sites: Parkville and Sunshine</a></li></ul></li><li id="menu-359-2" class="middle even sf-item-2 sf-depth-2 sf-no-children"><a href="/client-hub/treating-team-who-provides-your-care" class="sf-depth-2">Your Treating Team</a></li><li id="menu-360-2" class="middle odd sf-item-3 sf-depth-2 sf-total-children-1 sf-parent-children-0 sf-single-children-1 menuparent"><a href="/client-hub/platform-team" class="sf-depth-2 menuparent">The Platform Team</a><ul><li id="menu-366-2" class="firstandlast odd sf-item-1 sf-depth-3 sf-no-children"><a href="/client-hub/platform-team/meetings" class="sf-depth-3">Meetings</a></li></ul></li><li id="menu-367-2" class="middle even sf-item-4 sf-depth-2 sf-total-children-1 sf-parent-children-0 sf-single-children-1 menuparent"><a href="/client-hub/peer-support-team" class="sf-depth-2 menuparent">The Peer Support Team</a><ul><li id="menu-373-2" class="firstandlast odd sf-item-1 sf-depth-3 sf-no-children"><a href="/how-become-peer-support-worker" class="sf-depth-3">How to become a Peer Support Worker</a></li></ul></li><li id="menu-374-2" class="middle odd sf-item-5 sf-depth-2 sf-no-children"><a href="/client-hub/group-program" class="sf-depth-2">Group Program</a></li><li id="menu-377-2" class="middle even sf-item-6 sf-depth-2 sf-no-children"><a href="/client-hub/discharge-orygen-youth-health" class="sf-depth-2">Leaving Orygen Youth Health (Discharge)</a></li><li id="menu-379-2" class="middle odd sf-item-7 sf-depth-2 sf-no-children"><a href="/client-hub/involving-your-family-friends-and-support-people" class="sf-depth-2">Involving Your Family, Friends and Support People</a></li><li id="menu-380-2" class="middle even sf-item-8 sf-depth-2 sf-total-children-3 sf-parent-children-0 sf-single-children-3 menuparent"><a href="/client-hub/client-stories" class="sf-depth-2 menuparent">Client Stories</a><ul><li id="menu-381-2" class="first odd sf-item-1 sf-depth-3 sf-no-children"><a href="/client-hub/client-stories/christophers-story" class="sf-depth-3">Christopher's Story</a></li><li id="menu-382-2" class="middle even sf-item-2 sf-depth-3 sf-no-children"><a href="/client-hub/client-stories/francess-story" class="sf-depth-3">Frances's Story</a></li><li id="menu-383-2" class="last odd sf-item-3 sf-depth-3 sf-no-children"><a href="/client-hub/client-stories/nathans-story" class="sf-depth-3">Nathan's Story</a></li></ul></li><li id="menu-384-2" class="middle odd sf-item-9 sf-depth-2 sf-no-children"><a href="/client-hub/annual-yes-survey" class="sf-depth-2">The Annual YES Survey</a></li><li id="menu-386-2" class="middle even sf-item-10 sf-depth-2 sf-no-children"><a href="/client-hub/fact-sheets" class="sf-depth-2">Fact Sheets</a></li><li id="menu-387-2" class="middle odd sf-item-11 sf-depth-2 sf-total-children-2 sf-parent-children-0 sf-single-children-2 menuparent"><a href="/client-hub/helpful-websites-and-phone-numbers" class="sf-depth-2 menuparent">Helpful websites and phone numbers</a><ul><li id="menu-388-2" class="first odd sf-item-1 sf-depth-3 sf-no-children"><a href="/client-hub/helpful-websites-and-phone-numbers/external-organisations-and-services" class="sf-depth-3">External Organisations and Services</a></li><li id="menu-389-2" class="last even sf-item-2 sf-depth-3 sf-no-children"><a href="/client-hub/helpful-websites-and-phone-numbers/important-orygen-phone-numbers" class="sf-depth-3">Important Orygen phone numbers</a></li></ul></li><li id="menu-390-2" class="middle even sf-item-12 sf-depth-2 sf-total-children-2 sf-parent-children-0 sf-single-children-2 menuparent"><a href="/client-hub/speak-out-feedback-and-complaints" class="sf-depth-2 menuparent">Speak Out - Feedback and Complaints</a><ul><li id="menu-394-2" class="first odd sf-item-1 sf-depth-3 sf-no-children"><a href="/client-hub/speak-out-feedback-and-complaints/speak-out-quick-facts" class="sf-depth-3">Speak Out Quick Facts</a></li><li id="menu-510-2" class="last even sf-item-2 sf-depth-3 sf-no-children"><a href="/speakout-submission-form" class="sf-depth-3">SpeakOut! submission form</a></li></ul></li><li id="menu-396-2" class="last odd sf-item-13 sf-depth-2 sf-total-children-4 sf-parent-children-0 sf-single-children-4 menuparent"><a href="/client-hub/your-rights-and-responsibilities" class="sf-depth-2 menuparent">Your Rights and Responsibilities</a><ul><li id="menu-397-2" class="first odd sf-item-1 sf-depth-3 sf-no-children"><a href="/client-hub/your-rights-and-responsibilities/common-rights" class="sf-depth-3">Common Rights</a></li><li id="menu-398-2" class="middle even sf-item-2 sf-depth-3 sf-no-children"><a href="/client-hub/your-rights-and-responsibilities/consumer-rights" class="sf-depth-3">Consumer Rights</a></li><li id="menu-399-2" class="middle odd sf-item-3 sf-depth-3 sf-no-children"><a href="/client-hub/your-rights-and-responsibilities/common-responsibilities" class="sf-depth-3">Common Responsibilities</a></li><li id="menu-400-2" class="last even sf-item-4 sf-depth-3 sf-no-children"><a href="/client-hub/your-rights-and-responsibilities/family-and-carers-rights" class="sf-depth-3">Family and Carer's Rights</a></li></ul></li></ul></li><li id="menu-442-2" class="active-trail middle odd sf-item-7 sf-depth-1 sf-total-children-4 sf-parent-children-0 sf-single-children-4 menuparent"><a href="/contact-us" class="sf-depth-1 menuparent">Contact Us</a><ul><li id="menu-515-2" class="active-trail first odd sf-item-1 sf-depth-2 sf-no-children"><a href="/contact-us/feedback" class="sf-depth-2 active">Feedback</a></li><li id="menu-11294-2" class="middle even sf-item-2 sf-depth-2 sf-no-children"><a href="/contact-us/find-us-map" class="sf-depth-2">Find Us on the Map</a></li><li id="menu-220923-2" class="middle odd sf-item-3 sf-depth-2 sf-no-children"><a href="/contact-us/donate" class="sf-depth-2">Donate</a></li><li id="menu-192979-2" class="last even sf-item-4 sf-depth-2 sf-no-children"><a href="/contact-us/privacy" class="sf-depth-2">Privacy</a></li></ul></li><li id="menu-1426938-2" class="last even sf-item-8 sf-depth-1 sf-no-children"><a href="/telehealth" class="sf-depth-1">Telehealth</a></li></ul> </section> </div> </header>  <div class="row"> <section class="col-sm-12"> <ol class="breadcrumb"><li><a href="/contact-us">Contact Us</a></li> <li class="active">Feedback</li> </ol> <a id="main-content"></a> <h1 class="page-header">Feedback</h1> <div class="region region-content"> <section id="block-system-main" class="block block-system clearfix"> <article id="node-119" class="node node-page clearfix" about="/contact-us/feedback" typeof="foaf:Document"> <header> <span property="dc:title" content="Feedback" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> </header> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Orygen Specialist Program would like to hear about your experiences with our program, good or bad. Our process for listening to this feedback is called SpeakOut!</p> <p>You can provide feedback either through the web-based SpeakOut form or through the paper SpeakOut forms available at all our sites.</p> <p>You can remain anonymous, but if you would like a personal response, please provide your contact details.</p> <h3>What Happens Next?</h3> <p>We鈥檝e got 30 days to respond to/address your feedback or complaint.</p> <p>The information you鈥檝e provided will be reviewed by a senior manager or coordinator of the specific program.</p> <p>If you鈥檝e provided your contact details we鈥檒l get in touch with you to advise how we鈥檙e following up on the information you鈥檝e provided.</p> <p>Providing feedback or making a complaint will in no way disadvantage you or any young person.</p> <p>We really appreciate you taking the time to provide us with feedback.</p> <p><a class="btn btn-info col-xs-12" href="/speakout-submission-form">Go to the SpeakOut form online</a></p> </div></div></div><div class="field field-name-field-vimeo-url field-type-text field-label-hidden"><div class="field-items"></div></div> </article> </section> </div> </section> </div> </div> <footer class="footer container"> <div class="region region-footer"> <section id="block-block-3" class="block block-block clearfix"> <div class="container orygen-footer"> <div class="row"> <div class="col-lg-6 pb-6 pb-xl-7"><img alt="Care In Mind - Orygen" src="/sites/default/files/footer/RIM-01.svg" style="width:245px" /></div> <div class="col-lg-6"> <div class="row"> <div class="col-md-6 footer-social-icons"><a href="https://www.facebook.com/OrygenAus/" target="_blank"><img src="/sites/default/files/footer/facebook-icon.svg" style="width:24px" /></a> <a href="https://au.linkedin.com/company/orygen" target="_blank"><img src="/sites/default/files/footer/linkedin-icon.svg" style="width:24px" /></a> <a href="https://twitter.com/orygen_aus" target="_blank"><img src="/sites/default/files/footer/twitter-icon.svg" style="width:24px" /></a> <a href="https://instagram.com/_orygen_" target="_blank"><img src="/sites/default/files/footer/instagram-icon.svg" style="width:24px" /></a> <a href="https://www.youtube.com/c/OrygenOrgAus" target="_blank"><img src="/sites/default/files/footer/youtube-icon.svg" style="width:24px" /></a></div> <div class="col-md-6 footer-social-icons"><img src="/sites/default/files/footer/acknowledgement-flags.png" style="width:120px" /> </div> </div> <div class="row"> <div class="col-md-6 footer-links"> <p class="first"><a href="/contact-us">Contact Us</a></p> <p><a href="/child-safety-statement-commitment">Commitment to child safety</a></p> </div> <div class="col-md-6 footer-links"> <p class="first"><a href="/contact-us/privacy">Privacy Policy</a></p> <p>漏 2024 Orygen</p> </div> </div> <div class="row"> <div class="col-md-12"> <p class="acknowledge"><strong>Orygen acknowledges</strong> the Traditional Owners of the lands we are on and pays respect to their Elders past and present. Orygen recognises and respects their cultural heritage, beliefs and relationships to Country, which continue to be important to the First Nations people living today.</p> </div> </div> </div> </div> </div>  </section> </div> </footer> <script src="http://oyh.org.au/sites/all/modules/picture/picturefill2/picturefill.min.js?v=2.3.1"></script> <script src="http://oyh.org.au/sites/all/modules/picture/picture.min.js?v=7.99"></script> <script src="http://oyh.org.au/sites/all/modules/flexslider/assets/js/flexslider.load.js?s92q23"></script> <script src="http://oyh.org.au/sites/all/themes/bootstrap/js/bootstrap.js?s92q23"></script> </body> </html>