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Gestroomlijnde werkprocessen voor een optimale patient journey

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hs_cos_wrapper_widget hs_cos_wrapper_type_logo" style="" data-hs-cos-general-type="widget" data-hs-cos-type="logo"><a href="/" id="hs-link-sticky_header_logo_hs_logo_widget" style="border-width:0px;border:0px;"><img src="https://www.nexuzhealth.com/hubfs/Demo/nexuzhealth-full-color.svg" class="hs-image-widget " height="60" style="height: auto;width:380px;border-width:0px;border:0px;" width="380" alt="nexuzhealth-full-color" title="nexuzhealth-full-color"></a></span> </div></div></div> </div> <div class="col s10 md-s10 sm-s7 menu-col"> <div class="flex flex-row items-center justify-end no-shrink wrap"> <div class="header__nav"> <div id="hs_cos_wrapper_header_nav" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="module module--header_nav module--nav"> <div class="module__inner"> <nav class="nav nav--light nav--on-hover hs-skip-lang-url-rewrite" flyout-delay="200" aria-label="Main menu"> <ul class="nav__list nav__list--level1"><li class="nav__item nav__item--branch nav__item--mega-branch"> <a class="nav__link" href="https://www.nexuzhealth.com/nl/waarom-nexuzhealth">Waarom nexuzhealth<span class="nav__mega-hover-extender"></span></a><div class="nav__mega"> <div class="container"> <div class="row"> <div class="col s12"> <div class="row"> <div class="nav__mega-header col s12"> <h3 style="margin-bottom: 12px;">Waarom kies je voor nexuzhealth?</h3> </div> </div> <div class="row"> <div class="nav__mega-cols col s12"> <div style="width: 100%;"> <div class="row justify-around"><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/zorginstellingen" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Zorginstellingen</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Eén digitaal gezondheidsdossier</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li style="list-style-type: none;"> <ul> <li><a href="https://www.nexuzhealth.com/nl/ziekenhuizen" rel="noopener" role="menuitem">Ziekenhuizen</a></li> </ul> </li> </ul> </div><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/zorgprofessional" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Zorgprofessionals</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Eén digitaal gezondheidsdossier</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li> <ul> <li><a href="https://www.nexuzhealth.com/nl/thuisverpleegkundigen" rel="noopener" role="menuitem">Thuisverpleegkundigen</a></li> <li><a href="https://www.nexuzhealth.com/nl/huisartsen" rel="noopener" role="menuitem">Huisartsen</a></li> <li><a href="https://www.nexuzhealth.com/nl/waarom-nexuzhealth-consult" rel="noopener" role="menuitem">Andere zorgverleners</a></li> </ul> </li> </ul> </div><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/waarom-nexuzhealth/patienten" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Patiënten</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Jouw digitale gezondheidsportaal</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li> <ul> <li><a href="https://www.nexuzhealth.com/nl/aangesloten-zorginstellingen" rel="noopener" role="menuitem">Aangesloten instellingen</a></li> </ul> </li> </ul> </div></div> </div> </div> </div> <div class="row"> <div class="nav__mega-footer col s12"> <hr style="margin-top: 0px;"> <p style="font-size: 18px; margin-bottom: 8px; color: #0c1827;">Succesverhalen</p> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Samen streven we naar groei, succes en voordelen.</em></p> <p><a class="btn btn--fill btn--small btn--custom-color" href="https://www.nexuzhealth.com/nl/succesverhalen" style="background: #561651; color: #ffffff;" rel="noopener">Lees de verhalen</a></p> </div> </div> </div></div> </div> </div></li><li class="nav__item nav__item--branch nav__item--mega-branch"> <a class="nav__link" href="https://www.nexuzhealth.com/nl/oplossingen">Oplossingen<span class="nav__mega-hover-extender"></span></a><div class="nav__mega"> <div class="container"> <div class="row"> <div class="col s12"> <div class="row"> <div class="nav__mega-header col s12"> <h3 style="margin-bottom: 12px;">Zorg door verbinding</h3> </div> </div> <div class="row"> <div class="nav__mega-cols col s12"> <div style="width: 100%;"> <div class="row justify-around"><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/oplossing-nexuzhealth-pro-kws" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">nexuzhealth pro &amp; KWS</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Eén digitaal gezondheidsdossier</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li style="list-style-type: none;"> <ul> <li><a href="https://www.nexuzhealth.com/nl/klinisch-werkstation-voor-ziekenhuizen" rel="noopener" role="menuitem">nexuzhealth pro &amp; kws hospital</a></li> <li><a href="https://www.nexuzhealth.com/nl/nexuzhealth-pro-thuisverpleegkundigen" rel="noopener" role="menuitem">nexuzhealth pro nurse</a></li> <li><a href="https://www.nexuzhealth.com/nl/nexuzhealth-pro-huisartsen" rel="noopener" role="menuitem">nexuzhealth pro doctor</a></li> <li><a href="https://www.nexuzhealth.com/nl/oplossingen/c-meal" rel="noopener">nexuzhealth c-meal</a></li> </ul> </li> </ul> </div><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/oplossingen/mynexuzhealth" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">mynexuzhealth</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Jouw digitaal gezondheidsdossier</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> </div><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/nexuzhealth-consult" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">nexuzhealth consult</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Inzage in elektronische patiëntendossiers</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> </div></div> </div> </div> </div> <div class="row"> <div class="nav__mega-footer col s12"> <hr style="margin-top: 0px;"> <p style="font-size: 18px; margin-bottom: 8px; color: #0c1827;">Het nexuzhealth platform</p> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Wij verbinden patiënten en zorgverleners met een geïntegreerd platform.</em></p> <p><a class="btn btn--fill btn--small btn--custom-color" href="https://www.nexuzhealth.com/nl/nexuzhealth-platformen" style="background: #561651; color: #ffffff;" rel="noopener">Over het platform</a></p> </div> </div> </div></div> </div> </div></li><li class="nav__item nav__item--branch nav__item--mega-branch"> <a class="nav__link" href="https://www.nexuzhealth.com/nl/insights">Inzichten<span class="nav__mega-hover-extender"></span></a><div class="nav__mega"> <div class="container"> <div class="row"> <div class="col s7"> <div class="row"> <div class="nav__mega-header col s12"> <h3 style="margin-bottom: 12px;">Wij delen graag onze kennis</h3> </div> </div> <div class="row"> <div class="nav__mega-cols col s12"> <div style="width: 100%;"> <div class="row justify-around"><div class="nav__mega-col col s6"> <ul> <li><a href="https://www.nexuzhealth.com/nl/inzichten-professionals" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Voor zorgprofessionals</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Samen de zorg transformeren</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li style="list-style-type: none;"> <ul> <li><a href="https://www.nexuzhealth.com/nl/blog" rel="noopener" role="menuitem">Blogs</a></li> <li><a href="https://www.nexuzhealth.com/nl/professionals-downloads" rel="noopener" role="menuitem">Downloads</a></li> <li><a href="https://www.nexuzhealth.com/nl/professionals-veelgestelde-vragen" rel="noopener" role="menuitem">Veelgestelde vragen</a></li> </ul> </li> </ul> </div><div class="nav__mega-col col s6"> <ul> <li><a href="https://www.nexuzhealth.com/nl/insights/patienten" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Voor patiënten</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Het laatste nieuws</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li> <ul> <li><a href="https://www.nexuzhealth.com/nl/insights/patienten/faq" rel="noopener" role="menuitem">Veelgestelde vragen</a></li> </ul> </li> </ul> </div></div> </div> </div> </div> <div class="row"> <div class="nav__mega-footer col s12"> <hr style="margin-top: 0px;"> <p style="font-size: 18px; margin-bottom: 8px; color: #0c1827;">Succesverhalen</p> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Samen streven we naar groei, succes en voordelen.</em></p> <p><a class="btn btn--fill btn--small btn--custom-color" href="https://www.nexuzhealth.com/nl/succesverhalen" style="background: #561651; color: #ffffff;" rel="noopener">Lees de verhalen</a></p> </div> </div> </div><div class="col s1"></div> <div class="nav__mega-aside col s4"> <img src="https://www.nexuzhealth.com/hs-fs/hubfs/Demo/nexuzhealth-resource-1.jpg?width=640&amp;height=480&amp;name=nexuzhealth-resource-1.jpg" alt="nexuzhealth-resource-1" srcset="https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Demo/nexuzhealth-resource-1.jpg?width=360&amp;name=nexuzhealth-resource-1.jpg 360w, 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class="nav__mega-header col s12"> <h3 style="margin-bottom: 12px;">Over ons</h3> </div> </div> <div class="row"> <div class="nav__mega-cols col s12"> <div style="width: 100%;"> <div class="row justify-around"><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/community" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Community</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Samen de digitale transformatie leiden.</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li> <ul> <li><a href="https://www.nexuzhealth.com/nl/over-ons-community-onze-klanten" rel="noopener" role="menuitem">Onze klanten</a></li> <li><a href="https://www.nexuzhealth.com/nl/over-ons/community/partners" rel="noopener" role="menuitem">Onze partners</a><br><br></li> </ul> </li> </ul> </div><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/over-ons/onze-visie" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Onze visie</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Driving digital care, together.</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li style="list-style-type: none;"> <ul> <li><a href="https://www.nexuzhealth.com/nl/privacyverklaring" rel="noopener" role="menuitem">Privacy &amp; veiligheid</a></li> <li><a href="https://www.nexuzhealth.com/nl/pers" rel="noopener" role="menuitem">Pers</a></li> </ul> </li> </ul> </div><div class="nav__mega-col col s4"> <ul> <li><a href="https://www.nexuzhealth.com/nl/werken-bij" style="margin-bottom: 8px; font-size: 22px;" rel="noopener">Werken bij</a></li> </ul> <p style="font-size: .88rem; margin-bottom: 20px;"><em>De digitale transformatie van de zorg.</em></p> <hr style="margin: 0px 0px 16px 0px; border-top: 4px solid #add8e3; width: 20px; border-radius: 100px;"> <ul> <li> <ul> <li><a href="//nexuzhealth.com/nl/werken-bij#vacatures" rel="noopener" role="menuitem">Vacatures</a></li> </ul> </li> </ul> </div></div> </div> </div> </div> <div class="row"> <div class="nav__mega-footer col s12"> <hr style="margin-top: 0px;"> <p style="font-size: 18px; margin-bottom: 8px; color: #0c1827;">Jaarverslag 2023</p> <p style="font-size: .88rem; margin-bottom: 20px;"><em>Connecting the dots in healthtech for better care.</em></p> <p><a class="btn btn--fill btn--small btn--custom-color" href="https://www.nexuzhealth.com/nl/over-ons/onze-visie/jaarverslag-2023" style="background: #561651; color: #ffffff;" rel="noopener">Ontdek het jaarverslag</a></p> </div> </div> </div></div> </div> </div></li></ul> </nav> </div> </div> </div> </div> <div class="header__lang"> <div id="hs_cos_wrapper_header_lang" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" 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8.29289L18.7071 14.2929C19.0976 14.6834 19.0976 15.3166 18.7071 15.7071C18.3166 16.0976 17.6834 16.0976 17.2929 15.7071L12 10.4142L6.70711 15.7071C6.31658 16.0976 5.68342 16.0976 5.29289 15.7071Z" fill="currentColor" /> </svg> </div> </div> </div> <ul class="mnav__menu__list mnav__menu__list--level3 mnav__menu__list--child"> <li class="mnav__menu__item"> <div class="mnav__menu__label"> <a class="mnav__menu__link" href="https://www.nexuzhealth.com/nl/oplossingen/kws-ziekenhuizen">nexuzhealth pro &amp; KWS hospitals</a> </div> </li> <li class="mnav__menu__item"> <div class="mnav__menu__label"> <a class="mnav__menu__link" href="https://www.nexuzhealth.com/nl/oplossingen/nexuzhealth-pro-nurse">nexuzhealth pro &amp; KWS nurse</a> </div> </li> <li class="mnav__menu__item"> <div class="mnav__menu__label"> <a class="mnav__menu__link" href="https://www.nexuzhealth.com/nl/oplossingen/nexuzhealth-pro-doctor">nexuzhealth pro &amp; KWS doctor</a> </div> </li> </ul> </li> <li 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</a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col s10"> <h1 class="blog-post__title h1"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Gestroomlijnde werkprocessen voor een optimale patient journey</span></h1> <div class="blog-post__body clear"> <p class="blog-post__info small-text"> door <a href="https://www.nexuzhealth.com/nl/blog/author/nexuzhealth"><strong>nexuzhealth</strong></a> op 14.11.2024 </p> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><h4>In een steeds <span style="font-weight: normal;">complexer zorglandschap</span> worden zorginstellingen ondersteund door verschillende <span style="font-weight: bold;">technologische oplossingen</span>. Traditioneel gaan die gepaard met modulaire <span style="font-weight: bold;">implementaties</span>. Dat betekent dat verschillende afdelingen hun eigen modules uitrollen – vaak onafhankelijk van elkaar. Maar is dit wel de meest efficiënte aanpak? Jurgen Daenen en Eveline Thomis, allebei procesanalisten bij nexuzhealth, lichten de aanpak toe waarbij het modulaire denken plaatsmaakt voor een <span style="font-weight: bold;">holistische benadering</span>. Want zo krijgt de patiënt een nóg meer <span style="font-weight: bold;">centrale rol</span> in het zorgtraject.</h4> <div id="hs_cos_wrapper_widget_307e93e8-e9bd-4cf9-ae68-77037a4b39dc" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="module module--307e93e8-e9bd-4cf9-ae68-77037a4b39dc module--image"> <div class="module__inner"> <img src="https://www.nexuzhealth.com/hs-fs/hubfs/2409-NXH_Summit-225.jpg?width=2048&amp;height=1365&amp;name=2409-NXH_Summit-225.jpg" alt="2409-NXH_Summit-225" srcset="https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/2409-NXH_Summit-225.jpg?width=4096&amp;name=2409-NXH_Summit-225.jpg 4096w" width="2048" height="1365" loading="lazy" class="img--radius "> </div> </div> </div> <div id="hs_cos_wrapper_widget_6993eb1f-aad0-4c8f-93ea-bca58788bf7c" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <style>.module--6993eb1f-aad0-4c8f-93ea-bca58788bf7c{padding-top:40px;}@media(max-width:1139px){.module--6993eb1f-aad0-4c8f-93ea-bca58788bf7c{padding-top:30px;}}@media(max-width:767px){.module--6993eb1f-aad0-4c8f-93ea-bca58788bf7c{padding-top:30px;}}</style> <div class="module module--6993eb1f-aad0-4c8f-93ea-bca58788bf7c module--rtext"> <div class="module__inner"> <div id="rtext__6993eb1f-aad0-4c8f-93ea-bca58788bf7c" class="rtext rtext--box-none txt--light txt--light"> <div class="rtext__content clear normal-text"> <p>Bij een modulaire aanpak worden systemen per afdeling geïmplementeerd, wat kan leiden tot gefragmenteerde processen. In tegenstelling tot deze benadering volgt een <strong>workflow gerichte aanpak</strong> het volledige zorgtraject van de patiënt. Hierbij wordt de software zodanig geconfigureerd dat de <strong>patientflow</strong> optimaal ondersteund wordt en de verschillende zorgstappen dus naadloos op elkaar aansluiten.<br><br>Modulair werken heeft voordelen. Zo kun je systemen stapsgewijs invoeren en uitrollen. En je kunt specifieke functionaliteit makkelijk in- of uitschakelen, afhankelijk van de noden van een zorginstelling. Jurgen Daenen legt uit: “In sommige ziekenhuizen wordt bijvoorbeeld eerst het operatiekwartier uitgerold, en daarna pas de afdeling anesthesie. Dat zijn twee veranderingen, terwijl dit vanuit het standpunt van de patiënt eigenlijk gewoon één flow is.”&nbsp;<br><br>Hier ligt dan ook een belangrijk pijnpunt: hoewel elke module afzonderlijk goed functioneert, is de <strong>integratie</strong> ervan vaak minder vanzelfsprekend. Dit gefragmenteerde systeem zorgt ervoor dat zorgverleners extra handelingen moeten verrichten om alle gegevens samen te brengen. “Voor de patiënt is het hele ziekenhuisverblijf ook één traject”, voegt Jurgen toe. “Zij zien de verschillende afdelingen of modules waar zorgverleners mee werken niet. Zowel de patiënt als de gebruiker willen dat alles gewoon <strong>naadloos</strong> op elkaar <strong>aansluit</strong>.”</p> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_widget_c10a1e55-8b1f-4a64-8ac2-7522597048ec" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="module module--c10a1e55-8b1f-4a64-8ac2-7522597048ec module--cover-card"> <div class="module__inner"> <div class="row items-stretch justify-center"> <div class="col s12 md-s12 sm-s12"> <div id="cover-card-c10a1e55-8b1f-4a64-8ac2-7522597048ec-1" class="cover-card cover-card--dark cover-card--img-lg txt--dark cover-card--lg-align-4 cover-card--md-align-4 cover-card--sm-align-4 cover-card--with-link"> <div class="cover-card__img cover-card__img--lg" style="background-image: url(https://www.nexuzhealth.com/hubfs/Downloads/Download%20checklist%20EPD%20zorginstellingen.png);"></div> <div class="cover-card__overlay" style="opacity: 0.56;"></div> <a href="https://www.nexuzhealth.com/nl/checklist-implementatie-epd-download" class="cover-card__link "> <span class="screen-reader-text">Hoe rol je het elektronisch patiëntendossier (EPD) stap voor stap uit? Ontdek het in de checklist voor zorginstellingen.</span> </a> <div class="cover-card__labels"> <span class="cover-card__badge"> <a href="https://www.nexuzhealth.com/nl/checklist-implementatie-epd-download" class="cover-card__badge-link "><span class="cover-card__badge-badge badge badge--large badge--accent badge--lowercase">Checklist</span></a></span><!-- --> </div> <div class="cover-card__content"> <div class="cover-card__text clear small-text"> <h3 style="text-align: right;">Hoe rol je het elektronisch<br>patiëntendossier (EPD) stap voor stap uit? Ontdek het in de checklist voor zorginstellingen.</h3> </div> <div class="cover-card__btn"> <a href="https://www.nexuzhealth.com/nl/checklist-implementatie-epd-download" class="btn btn--small btn--outline btn--white "> Download checklist </a> </div> </div> </div> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_widget_813945d3-95fa-4a08-98ad-6090f5875b82" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <style>.module--813945d3-95fa-4a08-98ad-6090f5875b82{margin-top:20px;}@media(max-width:1139px){.module--813945d3-95fa-4a08-98ad-6090f5875b82{margin-top:20px;}}@media(max-width:767px){.module--813945d3-95fa-4a08-98ad-6090f5875b82{margin-top:20px;}}</style> <div class="module module--813945d3-95fa-4a08-98ad-6090f5875b82 module--rtext"> <div class="module__inner"> <div id="rtext__813945d3-95fa-4a08-98ad-6090f5875b82" class="rtext rtext--box-none txt--light txt--light"> <div class="rtext__content clear normal-text"> <!--more--><h3 style="text-align: left;">Procesmatig denken: de patient journey als uitgangspunt</h3> <p>Eveline Thomis benadrukt dat de kracht van een procesmatige aanpak in de focus op de <strong>patient journey</strong> ligt. “Als we naar het <strong>nexuzhealth-ecosysteem</strong> kijken, zien we de patiënt in het midden. Daarrond zie je de zorginstellingen en de zorgverstrekkers uit de eerste lijn”, zegt ze. “Een patiënt kan verschillende trajecten doorlopen: een ziekenhuisopname met of zonder operatie, een consult op spoed, een bezoek aan radiologie … Elk van deze trajecten vereist een <strong>specifieke workflow</strong>, maar het verloop van de <strong>patient journey</strong> is hetzelfde: van intake tot ontslag, en alles daartussen.”</p> <p>Ze legt uit waarom een procesmatige aanpak efficiënter is: omdat die zich richt op de volledige stroom van informatie en interacties die een patiënt doorloopt, in plaats van op de verschillende modules die vaak slechts een deel van het proces omvatten. “Voor ongeveer 80% van de patiënten is de journey voor een bepaalde pathologie hetzelfde. Er kan natuurlijk altijd variatie zijn. Denk bijvoorbeeld aan een patiënt die na een operatie onverwacht op intensieve zorg belandt: er is meestal een gelijkaardig start- en eindpunt, maar daartussenin zit wel wat afwisseling. Dit soort afwijkingen kunnen we makkelijker opvangen wanneer we naar de <strong>processen</strong> kijken in plaats van naar de modules.”</p> <h3>Van OK-aanvraag tot opname: een concreet voorbeeld</h3> <p>Om deze benadering te illustreren, nemen Jurgen en Eveline ons mee in een specifieke case: die van een patiënt die een operatie moet ondergaan. “Wanneer een OK-aanvraag binnenkomt, start er een workflow”, vertelt Eveline. “We moeten bijvoorbeeld eerst bepalen of er een preoperatief nazicht nodig is, en of alle benodigde data beschikbaar zijn. Ontbreken er gegevens? Dan maken we een voorlopig verslag aan en vragen we extra onderzoeken aan.”</p> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_widget_8df413ea-bfb7-43e2-b131-d1e2b6f5bd4f" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="module module--8df413ea-bfb7-43e2-b131-d1e2b6f5bd4f module--image"> <div class="module__inner"> <img src="https://www.nexuzhealth.com/hs-fs/hubfs/Flow_OKA_Anesthesie_V2.png?width=1210&amp;height=623&amp;name=Flow_OKA_Anesthesie_V2.png" alt="Flow_OKA_Anesthesie_V2" srcset="https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=360&amp;name=Flow_OKA_Anesthesie_V2.png 360w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=480&amp;name=Flow_OKA_Anesthesie_V2.png 480w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=720&amp;name=Flow_OKA_Anesthesie_V2.png 720w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=768&amp;name=Flow_OKA_Anesthesie_V2.png 768w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=1350&amp;name=Flow_OKA_Anesthesie_V2.png 1350w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=1440&amp;name=Flow_OKA_Anesthesie_V2.png 1440w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=1920&amp;name=Flow_OKA_Anesthesie_V2.png 1920w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/Flow_OKA_Anesthesie_V2.png?width=2420&amp;name=Flow_OKA_Anesthesie_V2.png 2420w" width="1210" height="623" loading="lazy" class="img--radius "> </div> </div> </div> <p><span style="font-style: italic; font-size: 14px;">Voorbeeld van een workflow-gedreven implementatieproces</span></p> <div id="hs_cos_wrapper_widget_b33a17da-390c-4410-a00e-ff9d27397982" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <style>.module--b33a17da-390c-4410-a00e-ff9d27397982{margin-top:40px;}@media(max-width:1139px){.module--b33a17da-390c-4410-a00e-ff9d27397982{margin-top:40px;}}@media(max-width:767px){.module--b33a17da-390c-4410-a00e-ff9d27397982{margin-top:40px;}}</style> <div class="module module--b33a17da-390c-4410-a00e-ff9d27397982 module--rtext"> <div class="module__inner"> <div id="rtext__b33a17da-390c-4410-a00e-ff9d27397982" class="rtext rtext--box-none txt--light txt--light"> <div class="rtext__content clear normal-text"> <p>Deze workflow is opgesplitst in <strong>verschillende processen</strong>: de preoperatieve raadpleging en de preoperatieve check-up. Voor zorgverleners is het belangrijk dat ze tijdens elke stap precies zien wat er nodig is. “Het is vergelijkbaar met een businessproces”, zegt Eveline. “Vooral voor nieuwe medewerkers is het cruciaal dat ze duidelijke werkinstructies krijgen om deze processen goed te volgen.”</p> <h3>Optimalisatie door samenwerking en kennisdeling</h3> <p>Een andere belangrijke factor in het succes van een <strong>procesmatige aanpak</strong> is <strong>samenwerking</strong>. “Bij nexuzhealth worden regelmatig overlegmomenten georganiseerd waarin zorgprofessionals samenkomen om te kijken naar de processen binnen hun instellingen”, zegt Jurgen. “We brengen de hele operationele werking in kaart en delen kennis en inzichten. Dit helpt ons om de software te <strong>optimaliseren</strong> op basis van de echte <strong>noden van zorgverleners en patiënten</strong>.”</p> <p>Deze aanpak is vooral belangrijk wanneer ziekenhuizen nauwer willen samenwerken, zoals dat het geval is bij <a href="https://www.noorderhart.be/nl/" rel="noopener" target="_blank">Noorderhart</a>. Dat ziekenhuis zal binnenkort zowel een revalidatie- en MS-centrum als een acuut ziekenhuis op één campus hebben, terwijl die nu enkele kilometers van elkaar liggen. “De uitdaging is natuurlijk dat er aparte erkenningen zijn: het Mariaziekenhuis heeft een federale erkenning terwijl het MS-centrum een Vlaamse erkenning heeft. Dat zorgt ervoor dat we heel goed moeten nadenken hoe we de processen vlot laten lopen om een nog efficiëntere samenwerking te faciliteren.</p> <p>Noorderhart heeft ons een lijst van <strong>patient journeys</strong> bezorgd die switchen tussen het acuut ziekenhuis en het revalidatiecentrum. Van een sessie in de centrale oefenzaal naar een dringende interventie, dan een consult in het revalidatieziekenhuis gevolgd door een radiologisch onderzoek in het acuut ziekenhuis …”, vertelt Jurgen. “Voor de patiënt is dit één campus, maar achter de schermen komen er heel wat complexe processen bij kijken. Want hoe zit het dan bijvoorbeeld met patiëntenvervoer: is dat een interne of externe MUG? Wat met de apotheek en de zorgplannen? Is er een centrale planningsdienst? En natuurlijk wil je alles zo <strong>efficiënt</strong> mogelijk maken. Dat is een erg interessante <strong>analyse</strong> die heel wat <strong>opportuniteiten</strong> biedt. Hetzelfde verwachten we ook bij eventuele fusies of nauwere transmurale samenwerkingen.”</p> <h3>Toekomstvisie</h3> <p>De toekomst van de zorg ligt sowieso in een nog nauwere <strong>samenwerking</strong> tussen verschillende zorginstellingen. “Hoe efficiënt zou het zijn als je een patiënt hebt die een heupoperatie nodig heeft, en het volledige proces – inclusief de consulten van de huisarts en thuisverpleegkundige – meteen gekoppeld is aan die ingreep? Samengevat: door <strong>processen centraal</strong> te stellen en modulair denken achter ons te laten, kunnen we ervoor zorgen dat de zorg in de toekomst nog <strong>efficiënter</strong> en meer <strong>patiëntgericht</strong> verloopt.”</p> <p>Benieuwd naar hoe het EPD jouw zorginstelling naar een hoger niveau kan tillen?&nbsp;</p> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_widget_b3aecd85-d64e-4bcc-9bd9-4a1f31fb43f2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="module module--b3aecd85-d64e-4bcc-9bd9-4a1f31fb43f2 module--compact-card"> <div class="module__inner"> <div class="row items-stretch justify-center"> <div class="col s12 md-s12 sm-s12"> <div class="compact-card compact-card--b3aecd85-d64e-4bcc-9bd9-4a1f31fb43f2-1 compact-card--accent compact-card--with-link compact-card--shadow"> <div class="compact-card__img"> <img src="https://www.nexuzhealth.com/hs-fs/hubfs/20240831-nexuzhealth_UZLeuven-WEB-22.jpeg?width=1297&amp;height=1297&amp;name=20240831-nexuzhealth_UZLeuven-WEB-22.jpeg" alt="20240831-nexuzhealth_UZLeuven-WEB-22" srcset="https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/20240831-nexuzhealth_UZLeuven-WEB-22.jpeg?width=360&amp;name=20240831-nexuzhealth_UZLeuven-WEB-22.jpeg 360w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/20240831-nexuzhealth_UZLeuven-WEB-22.jpeg?width=480&amp;name=20240831-nexuzhealth_UZLeuven-WEB-22.jpeg 480w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/20240831-nexuzhealth_UZLeuven-WEB-22.jpeg?width=720&amp;name=20240831-nexuzhealth_UZLeuven-WEB-22.jpeg 720w, https://26556459.fs1.hubspotusercontent-eu1.net/hub/26556459/hubfs/20240831-nexuzhealth_UZLeuven-WEB-22.jpeg?width=768&amp;name=20240831-nexuzhealth_UZLeuven-WEB-22.jpeg 768w, 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