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Ventra App FAQ | Metra
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class="views-element-container block-views-block-big-yellow-block-1 block block-views block-views-blockbig-yellow-block-1" id="block-views-block-big-yellow-block-1"> <div> <div class="js-view-dom-id-cd8e6da0b426ed87384f5964faaa87ae056976f195664c96f978afbd9a026404 grid-container"> </div> </div> </section> </div> <div class="grid-x"> <main id="main" class="cell small-12" role="main"> <a id="main-content"></a> <section> <div class="title-container grid-container full"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-6 medium-offset-1"> <section id="block-metrarail-page-title" class="block-metrarail-page-title block block-core block-page-title-block"> <h1><span>Ventra App FAQ</span> </h1> </section> </div> <div class="cell medium-4 back-to-link-desktop"> <section class="block block-metra-menus block-back-menu-block"> <a href="/ventra" class="button">Back to <strong>Ventra App</strong></a> </section> </div> </div> <p></p> <div class="grid-x"> <div class="cell small-12 medium-6 medium-offset-1"> <section class="block block-metra-menus block-jump-to-block"> <div class="block-jump-block"> <p>Jump to</p> <hr> <ul></ul> </div> </section> </div> </div> <div class="grid-x"> <div class="cell small-12 medium-6 medium-offset-1 back-to-link-mobile"> <section class="block block-metra-menus block-back-menu-block"> <a href="/ventra" class="button">Back to <strong>Ventra App</strong></a> </section> </div> </div> </div> </div> <div class="grid-container full"> <div> <div data-drupal-messages-fallback class="hidden"></div><section id="block-metrarail-content" class="block-metrarail-content block block-system block-system-main-block"> <article id="node-8457"> <div class="view-mode-full"> <div id="" class="metrarail-1col metrarail-section metrarail-section-color-white grid-container full"> <div class="grid-x"> <div class="cell small-12"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-12"> <section class="block block-layout-builder block-field-blocknodelanding-pagebody"> <div class="body field field-node--body field-name-body field-type-text-with-summary field-label-visually_hidden grid-container"> <div class="field-label visually-hidden">Body</div> <div class="field-items grid-x"> <div class="field-item cell small-12 medium-6 medium-offset-1"><h2>Should I buy my Metra mobile ticket before I get on the train?</h2> <p>Yes. Buying your tickets in advance helps make sure you’re ready to go when you get on the train. Tickets you buy are stored on your device until you use them. (See below for expiration periods of all ticket types.)</p> <h2><a id="m2" name="m2"></a>When do I activate my Metra mobile ticket?</h2> <p>Once you've bought your ticket, it stays stored on your device until you're ready to use it. Activate ("use") your ticket only once you're on your train. You can then go and do other things on your phone and come back to the ticket during your ride if asked to show your ticket later.</p> <h2><a id="m3" name="m3"></a>How long are the Metra mobile tickets I purchase good for?</h2> <ul> <li>One-Way Tickets are good for 14 days from purchase.</li> <li>Day Passes are good for 14 days from purchase.</li> <li>Day Passes in a Day Pass 5-Pack are good for 90 days from purchase.</li> <li>Monthly Tickets are good from the first day of the calendar month until noon of the first business day of the following calendar month.</li> <li>Saturday/Sunday/Holiday Day Passes are good for 14 days from purchase.</li> <li>Weekend Passes are good for 14 days from purchase.</li> </ul> <p>Remember to buy your tickets in advance of when you ride so you've got a ticket and are ready to activate it as soon as you sit down on the train.</p> <h2><a id="mm1" name="mm1"></a>Is there a surcharge if I buy a ticket in the app?</h2> <p>No – buying a Metra mobile ticket costs the same as a paper ticket at a ticket window or from a machine.</p> <h2><a id="m4" name="m4"></a>Can I use the app to buy Metra mobile tickets without creating a Ventra account?</h2> <p>No. You must create a Ventra account to purchase Metra tickets. The Ventra app is free and easy-to-use; it allows you to take full advantage of all the app’s features. You can store your credit or debit cards, including pre-tax transit benefits debit cards, so you don’t have to enter the information every time you buy a mobile ticket. It also allows you to split your payment between two cards – handy for those who use a pre-tax transit benefits debit card that does not fully cover the cost of a Monthly Pass. It allows you to recover your mobile tickets if your phone is lost, stolen, damaged or replaced. And if you have a Ventra card, it allows you to check your balance, add value, add passes, get account notifications and more.</p> <h2><a id="m5" name="m5"></a>Can I use the app to buy Metra mobile tickets even if I don’t have a debit or credit card to pay with?</h2> <p>Yes. If you’ve created a Ventra account you can log in and use transit value from that card’s account to buy a Metra mobile ticket. You can load value with cash at any Ventra Vending Machine or at any of about 1,000 Ventra retail locations around town, including most currency exchanges and drugstores. <a href="https://www.ventrachicago.com/retailers/locations/">Click here to find a location near you.</a></p> <h2><a id="m6" name="m6"></a>How do I use a mobile ticket in the app on board a Metra train?</h2> <p>When you board your train, select "Use” and tap next to the ticket you’d like to use from the app home screen. You’ll be prompted to confirm activation. Then show your mobile ticket to the conductor when the conductor is checking for tickets. He or she will ask you to touch the screen – a pattern of rectangles will appear. This is a quick way for the conductor to visually check that the ticket is valid. If necessary, the conductor may also ask you to touch the white field at the top of the ticket, which will show a QR code and information about the ticket’s activation and validity. This will further verify the ticket is valid. You can navigate away from the app and return to reopen your mobile ticket (it’ll show as “In Use”) as many times as you need to during your ride.</p> <h2><a id="m8" name="m8"></a>How does the Day Pass 5-Pack work in the app?</h2> <p>When you buy a Day Pass 5-Pack, you’ll see that you have five Day Passes in your “Stored Tickets” under “My Metra Tickets.” When you go to use one of the passes, it’ll activate just one pass and the rest will remain as “Stored Tickets” until you need them. If you’re traveling with a group, you can activate as many of the stored rides as you need (up to five at once).</p> <h2><a id="m9" name="m9"></a>What happens if I put my phone away and am asked to show my ticket again?</h2> <p>Metra mobile tickets stay active on the home screen and in the “Activated, In Use” section of the “Tickets” screen for a set amount of time – tickets for longer trips (as determined by the origin and destination, or zones) remain active longer than shorter trips. Round Trip Plus, Monthly and Weekend tickets remain active for the day, month or weekend they are activated. If you put your phone away or leave the app to do something else, you can always go back and reopen it – just select “Show” to reopen it.</p> <h2><a id="m10" name="m10"></a>What happens if something delays my train after I’ve activated my ticket?</h2> <p>If you activate your ticket and something happens that delays your train, no worries! Tickets that have been recently used will remain on your phone as “Expired” for three hours after they expire, and your conductor will know whether to accept an expired ticket as valid in such circumstances.</p> <h2><a id="m11" name="m11"></a>Can I use Metra mobile tickets to ride any Metra line?</h2> <p>Yes! Mobile tickets are accepted on all Metra trains.</p> <h2><a id="m12" name="m12"></a>Can I use the Ventra app to travel to/from Hegewisch?</h2> <p>No. That service is provided by the Northern Indiana Commuter Transportation District (the South Shore Line), which does not accept Metra tickets.</p> <h2><a id="m13" name="m13"></a>I just got a new phone and logged in. Why don't I see my tickets?</h2> <p>When you buy a mobile ticket for use on Metra trains, the ticket is downloaded and stored on your device. By storing tickets on your device (rather than keeping them on our servers), your tickets are still available even if you need to use your ticket in a place where you don't have an internet connection (such as when you're in underground stations or in a cellular "dead zone"). You can, however, easily move tickets bought while signed into the Ventra app from one device to another. <a href="/node/1304">Learn more about how to move tickets to a new device.</a></p> <h2><a id="mm2" name="mm2"></a>How do I move tickets from another device?</h2> <p>Just select "Tickets" in the bottom right corner of the home screen and then choose "Move tickets to this device." You'll be shown tickets on other devices in your account and can move them to the device you're using, instantly.</p> <h2><a id="mm3" name="mm3"></a></h2> <p><a href="https://www.ventrachicago.com/how-to/app-metra-faq/#405"><strong>For more Ventra-related FAQs, click here.</strong></a></p> </div> </div> </div> </section> <section class="block block-layout-builder block-extra-field-blocknodelanding-pagecontent-moderation-control"> </section> </div> </div> </div> </div> </div> </div> </div> </article> </section> </div> </div> </section> </main> </div> <footer class="grid-container full"> <div class="grid-container footer footer-talk full"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-10 large-4 medium-offset-1"> <div id="footer-talk-wrapper-first" class="cell small-12"> <h2>Talk to Metra</h2> </div> </div> <div class="cell small-12 medium-10 medium-offset-1 large-offset-0 large-6"> <div id="footer-talk-wrapper-last" class="cell 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class="show-for-sr">Linked In</span></a></li> <li><a href="https://twitter.com/Metra" target="_blank" title="Metra on X"><i class="fna fna-x-twitter"></i><span class="show-for-sr">X (primary account)</span></a></li> <li><a href="https://www.youtube.com/metra" target="_blank" title="Metra on Youtube"><i class="fa fa-youtube"></i><span class="show-for-sr">You Tube</span></a></li> </ul> <div> <section id="block-socialfooter" class="block-socialfooter block block-block-content block-block-content818c0e95-3961-463e-8c6f-82a0ba915e87"> </section> <div aria-hidden="true"> <section class="views-element-container block-views-block-train-lines-block-3 block block-views block-views-blocktrain-lines-block-3" id="block-views-block-train-lines-block-3"> <div class="twitter-select-wrapper"> <div class="twitter-icon"><i class="fna fna-x-twitter"></i></div> <select id="twitter-feeds" onchange="if( this.options[this.selectedIndex].value != '' ) location.href=this.options[this.selectedIndex].value;"> <option value="#">Select Feed</option> <div><div class="js-view-dom-id-de8c8ad1a497e6aa4ef0f9ab2f7167f94231cdda59e65413f6e18a8c4cffb679"> <div class="North / Northwest "> North / Northwest <optgroup label="North / Northwest "> North / Northwest <option value="https://twitter.com/metraMDN ">Milwaukee District North (MD-N) </option> <option value="https://twitter.com/metraNCS ">North Central Service (NCS) </option> <option value="https://twitter.com/metraUPN ">Union Pacific North (UP-N) </option> <option value="https://twitter.com/metraUPNW ">Union Pacific Northwest (UP-NW) </option> </optgroup> </div> <div class="South / Southwest "> South / Southwest <optgroup label="South / Southwest "> South / Southwest <option value="https://twitter.com/metraHC ">Heritage Corridor (HC) </option> <option value="https://twitter.com/metraSWS ">SouthWest Service (SWS) </option> <option value="https://twitter.com/metraMED ">Metra Electric (ME) </option> <option value="https://twitter.com/metraRID ">Rock Island (RI) </option> </optgroup> </div> <div class="West "> West <optgroup label="West "> West <option value="https://twitter.com/metraBNSF ">BNSF (BNSF) </option> <option value="https://twitter.com/metraMDW ">Milwaukee District West (MD-W) </option> <option value="https://twitter.com/metraUPW ">Union Pacific West (UP-W) </option> </optgroup> </div> </div> </div> </select> </div> </section> </div> </div> </div> </div> </div> <div class="grid-x grid-margin-x"> <div class="cell small-12 large-12"> <div id="footer-hear-last-3" class="cell small-12"> <div> <section id="block-webform" class="block-webform block block-webform-block"> <h3 class="block-title">Sign up to receive passenger magazine and other news</h3> <span id="webform-submission-subscribe-newsletter-node-8457-form-ajax-content"></span><div id="webform-submission-subscribe-newsletter-node-8457-form-ajax" class="webform-ajax-form-wrapper" data-effect="fade" data-progress-type="throbber"><form class="webform-submission-form webform-submission-add-form webform-submission-subscribe-newsletter-form webform-submission-subscribe-newsletter-add-form webform-submission-subscribe-newsletter-node-8457-form webform-submission-subscribe-newsletter-node-8457-add-form js-webform-details-toggle webform-details-toggle antibot" data-drupal-selector="webform-submission-subscribe-newsletter-node-8457-add-form" data-action="/ventra-app-faq" action="/antibot" method="post" id="webform-submission-subscribe-newsletter-node-8457-add-form" accept-charset="UTF-8"> <noscript> <div class="antibot-no-js antibot-message antibot-message-warning">You must have JavaScript enabled to use this form.</div> </noscript> <div class="js-form-item form-item js-form-type-email form-item-email-address js-form-item-email-address"> <label for="edit-email-address" class="js-form-required form-required">Email Address</label> <input data-webform-required-error="A valid email address is required." data-drupal-selector="edit-email-address" type="email" id="edit-email-address" name="email_address" value="" size="60" maxlength="254" placeholder="Email Address" class="form-email required" required="required" aria-required="true" /> </div> <input data-drupal-selector="form-r1fxzxzryxwrf34d7-zm9tix75eghzqdj6pnpwwoe88" type="hidden" name="form_build_id" value="form-R1fxzxZRyXWrF34d7-Zm9TIx75EghzQdJ6pNpwwOE88" /> <input data-drupal-selector="edit-webform-submission-subscribe-newsletter-node-8457-add-form" type="hidden" name="form_id" value="webform_submission_subscribe_newsletter_node_8457_add_form" /> <input data-drupal-selector="edit-antibot-key" type="hidden" name="antibot_key" value="" /> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input class="webform-button--submit success button radius button--primary js-form-submit form-submit" data-drupal-selector="edit-submit" data-disable-refocus="true" type="submit" id="edit-submit" name="op" value="Submit" /> </div> <div class="metra-train-textfield js-form-wrapper form-wrapper" style="display: none !important;"><div class="js-form-item form-item js-form-type-textfield form-item-metra-train js-form-item-metra-train"> <label for="edit-metra-train">Leave this field blank</label> <input autocomplete="off" data-drupal-selector="edit-metra-train" type="text" id="edit-metra-train" name="metra-train" value="" size="20" maxlength="128" class="form-text" /> </div> </div> </form> </div> </section> </div> </div> </div> <div class="cell small-12 large-12"> <div class="grid-x"> <div id="footer-hear-last-1" class="cell small-12 large-6"> <h3>Webpage translation</h3> </div> <div class="translation-links cell small-12 large-6"> <div id="google_translate_element"></div> <script type="text/javascript"> function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: 'en', includedLanguages: 'es,ko,pl,ru,zh-CN,tl', layout: google.translate.TranslateElement.InlineLayout.SIMPLE}, 'google_translate_element'); } </script><script type="text/javascript" src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="grid-container footer footer-legal full"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-10 large-2 medium-offset-1 small-order-2 large-order-1"> <div id="footer-legal-wrapper-first" class="cell small-12"> <img src="/themes/custom/metrarail/images/logo.svg" alt="Metrarail logo"> <p class="copyright">©2025 Commuter Rail Division of the Regional Transportation Authority</p> </div> </div> <div class="cell small-12 medium-10 medium-offset-1 large-8 large-offset-0 small-order-1 large-order-2"> <div id="footer-legal-wrapper-last" class="cell small-12"> <div id="footer-legal-last-1" class="cell small-12"> <div> <section id="block-footer" class="block-footer block block-system block-system-menu-blockfooter"> <h3 class="block-title">Footer</h3> <ul class="menu"> <li class="col-1"> <a href="/accessibility" data-drupal-link-system-path="node/8351">Accessibility</a> </li> <li class="col-2"> <a href="https://ridertools.metrarail.com/mymetra">My Metra</a> </li> <li class="col-3"> <a href="https://www.transitchicago.com/" title="CTA buses and trains">Chicago Transit Authority</a> </li> <li class="col-1"> <a href="/title-vi-civil-rights-act">Title VI of Civil Rights Act</a> </li> <li class="col-2"> <a href="https://metra.com/metra-auctions">Metra Auctions</a> </li> <li class="col-3"> <a href="https://www.pacebus.com/" title="Pace suburban buses">Pace Bus</a> </li> <li class="col-1"> <a href="/careers-employment" data-drupal-link-system-path="node/8385">Careers</a> </li> <li class="col-2"> <a href="https://ridertools.metrarail.com/about-metra/metra-business">Vendors/Suppliers</a> </li> <li class="col-3"> <a href="https://www.rtachicago.org/" title="RTA Chicago">RTA</a> </li> <li> <a href="/office-diversity-business-enterprise" data-drupal-link-system-path="node/8419">Office of Diversity & Business Enterprise </a> </li> <li class="col-1"> <a href="/privacy-policy" data-drupal-link-system-path="node/1258">Privacy Policy</a> </li> <li class="col-2"> <a href="/terms-and-conditions" data-drupal-link-system-path="node/1259">Terms of Use</a> </li> </ul> </section> </div> </div> </div> </div> </div> </div> </div> <div class="show-for-small-only"> <div class="main-menu-mobile-content" id="offCanvasMobileMenu" data-toggler=".expanded"> <div class="main-menu"> <ul class="vertical medium-horizontal menu" data-responsive-menu="drilldown medium-dropdown" data-auto-height="true" data-parent-link="true" data-animate-height="true"> <li > <a href="/fares-and-other-rider-information" title="Fares and Other Rider Information (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8221">Fares and Other Rider Information</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/fares" title="Fares (Lvl 2 Landing Page)" data-drupal-link-system-path="node/8342">Fares</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/where-purchase-tickets" title="Where to Purchase Tickets " data-drupal-link-system-path="node/8343">Where to Purchase Tickets</a> </li> <li > <a href="/lost-tickets-refund-policy" title="Lost Tickets & Refund Policy" data-drupal-link-system-path="node/8487">Lost Tickets & Refund Policy</a> </li> </ul> </li> <li > <a href="/ventra" title="Ventra App Landing Page" data-drupal-link-system-path="node/8346">Ventra App</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/opening-ventra-app" title="Opening the Ventra App" data-drupal-link-system-path="node/1299">Opening the Ventra App</a> </li> <li > <a href="/creating-ventra-account" title="Creating a Ventra account" data-drupal-link-system-path="node/1300">Creating a Ventra account</a> </li> <li > <a href="/buying-full-and-reduced-metra-mobile-tickets" title="Buying Metra Mobile Tickets" data-drupal-link-system-path="node/1301">Buying Metra Mobile Tickets</a> </li> <li > <a href="/using-metra-mobile-tickets" title="Using Metra Mobile Tickets " data-drupal-link-system-path="node/1302">Using Metra Mobile Tickets </a> </li> <li > <a href="/buying-regional-connect-pass-ventra-app" title="Regional Connect passes" data-drupal-link-system-path="node/1303">Regional Connect Passes</a> </li> <li > <a href="/moving-tickets-one-device-another" title="Moving Tickets from one device to another" data-drupal-link-system-path="node/1304">Moving Tickets from One Device to Another</a> </li> <li > <a href="/using-pre-tax-transit-benefits-ventra-app" title="Using pre-tax transit benefits in the app" data-drupal-link-system-path="node/1305">Using Pre-Tax Transit Benefits in the App</a> </li> <li > <a href="/ventra-app-faq" title="Ventra App FAQs" data-drupal-link-system-path="node/8457" class="is-active" aria-current="page">Ventra App FAQs</a> </li> </ul> </li> <li > <a href="/what-expect-onboard" title="What to Expect Onboard" data-drupal-link-system-path="node/8347">What to Expect Onboard</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/dashboard" title="Riderhip dashboard" data-drupal-link-system-path="node/7742">Ridership Dashboard</a> </li> <li > <a href="/CodeofConduct" title="Passenger Code of Conduct" data-drupal-link-system-path="node/9239">Passenger Code of Conduct</a> </li> <li > <a href="/bikes" title="Bikes on Trains policy" data-drupal-link-system-path="node/1317">Bikes</a> </li> <li > <a href="/Alcohol" title="Alcohol policy" data-drupal-link-system-path="node/9240">Alcohol</a> </li> <li > <a href="/Pets" title="Pets on Trains policy" data-drupal-link-system-path="node/9231">Pets</a> </li> <li > <a href="/QuietCars" title="Quiet Cars" data-drupal-link-system-path="node/7035">Quiet Cars</a> </li> </ul> </li> <li > <a href="/accessibility" title="Accessibility" data-drupal-link-system-path="node/8351">Accessibility</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/system-map-customers-disabilities" title="System Map for Customers with Disabilities" data-drupal-link-system-path="node/8352">System Map for Customers with Disabilities</a> </li> <li > <a href="/ada-complaint-form" data-drupal-link-system-path="node/8500">ADA Complaint Form</a> </li> <li > <a href="/metra-ada-advisory-committee-application" data-drupal-link-system-path="node/8969">Metra ADA Advisory Committee Application</a> </li> </ul> </li> <li > <a href="/parking" title="Parking" data-drupal-link-system-path="node/8354">Parking</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/station-parking-lot-maps" title="Station Parking Lot Maps" data-drupal-link-system-path="node/8435">Station Parking Lot Maps</a> </li> </ul> </li> <li > <a href="/riding-metra-faqs" title="Riding Metra FAQs" data-drupal-link-system-path="node/8459">Riding Metra FAQs</a> </li> <li > <a href="/lost-and-found" title="Lost and Found" data-drupal-link-system-path="node/1288">Lost and Found</a> </li> <li > <a href="https://www.rtachicago.org/plan-your-trip" title="RTA trip planner">RTA Trip Planner</a> </li> <li > <a href="/late-slips" data-drupal-link-system-path="node/9049">Late Slips</a> </li> <li > <a href="/popular-destinations" title="Popular Destinations" data-drupal-link-system-path="node/8356">Popular Destinations</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/day-trips" title="Day Trips" data-drupal-link-system-path="node/8488">Day Trips</a> </li> <li > <a href="/nowapproaching" title="Now Approaching" data-drupal-link-system-path="node/8391">Now Approaching</a> </li> </ul> </li> <li > <a href="/travel-guides" title="Travel Guides" data-drupal-link-system-path="node/8357">Travel Guides</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/new-riders" title="For New Riders" data-drupal-link-system-path="node/1308">For New Riders</a> </li> <li > <a href="/accessibility" title="For Customers with Disabilities" data-drupal-link-system-path="node/8351">For Customers with Disabilities</a> </li> <li > <a href="/guide-winter-weather-travel" title="Guide to Winter Weather Travel" data-drupal-link-system-path="node/8379">Guide to Winter Weather Travel</a> </li> </ul> </li> <li > <a href="/safety" title="Safety" data-drupal-link-system-path="node/8361">Safety</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-police-department" title="Metra Police Department" data-drupal-link-system-path="node/8509">Metra Police Department</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metraCOPSapp" title="Metra COPS App" data-drupal-link-system-path="node/8507">Metra COPS App</a> </li> <li > <a href="/download-metras-cops-app" title="Download Metra’s COPS App" data-drupal-link-system-path="node/7495">Download Metra’s COPS App</a> </li> <li > <a href="/metra-cops-app-faqs" title="Metra COPS App FAQs" data-drupal-link-system-path="node/8508">Metra COPS App FAQs</a> </li> </ul> </li> <li > <a href="/emergency-preparedness-and-public-awareness" title="Emergency Preparedness and Public Awareness" data-drupal-link-system-path="node/1312">Emergency Preparedness and Public Awareness</a> </li> <li > <a href="/safety-education-and-awareness" title="Safety Education and Awareness" data-drupal-link-system-path="node/1313">Safety Education and Awareness</a> </li> <li > <a href="/school-safety" title="School Safety" data-drupal-link-system-path="node/1310">School Safety</a> </li> <li > <a href="/safety-competition" title="Safety Competition" data-drupal-link-system-path="node/9259">Safety Competition</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contest-rules" title="Safety Competition Rules" data-drupal-link-system-path="node/8367">Contest Rules</a> </li> <li > <a href="/classroom-materials" title="Safety Poster Classroom Materials" data-drupal-link-system-path="node/8370">Classroom Materials</a> </li> <li > <a href="/safety-contest-entry-form" title="Safety Contest Entry Form" data-drupal-link-system-path="node/8383">Safety Contest Entry Form</a> </li> </ul> </li> <li > <a href="/positive-train-control-ptc" title="Positive Train Control (PTC)" data-drupal-link-system-path="node/8539">Positive Train Control (PTC)</a> </li> <li > <a href="/train-horns-quiet-zones" title=""Safety Guidelines (Chimes for Safety, Train Horns & Quiet Zones)" data-drupal-link-system-path="node/8363">Train Horns & Quiet Zones</a> </li> <li > <a href="/tips-railfans" title="Tips for Railfans " data-drupal-link-system-path="node/8540">Tips for Railfans</a> </li> </ul> </li> </ul> </li> <li > <a href="/lines-schedules-maps-stations" title="Lines, Schedules, Maps & Stations (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8222">Lines, Schedules, Maps & Stations</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="https://metratracker.com/home" title="Metra Train Tracker">Metra Train Tracker</a> </li> <li > <a href="/constructionnotices" title="Construction Notices" data-drupal-link-system-path="node/1323">Construction Notices</a> </li> <li > <a href="/how-metra-handles-service-disruptions" title="How Metra Handles Service Disruptions" data-drupal-link-system-path="node/8514">How Metra Handles Service Disruptions</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/CUSPlan" title="Chicago Union Station Service Disruption Plan" data-drupal-link-system-path="node/1328">Chicago Union Station Service Disruption Plan</a> </li> </ul> </li> </ul> </li> <li > <a href="/contact-news-leadership" title="Contact, News, Leadership (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8223">Contact, News, Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contact-us" title="Contact Us" data-drupal-link-system-path="node/8382">Contact Us</a> </li> <li > <a href="/all-news" title="News" data-drupal-link-system-path="node/8388">News</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/my-metra-magazine" data-drupal-link-system-path="node/8012">My Metra Magazine</a> </li> <li > <a href="/behind-scenes-metra" title="Behind the Scenes at Metra" data-drupal-link-system-path="node/8390">Behind the Scenes at Metra</a> </li> </ul> </li> <li > <a href="/leadership" title="Leadership" data-drupal-link-system-path="node/8393">Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-board-directors" title="Board of Directors" data-drupal-link-system-path="node/8395">Board of Directors</a> </li> <li > <a href="/citizens-advisory-board" title="Citizen Advisory Board" data-drupal-link-system-path="node/8430">Citizens Advisory Board</a> </li> <li > <a href="/ada-advisory-committee" title="ADA Advisory Committee" data-drupal-link-system-path="node/8397">ADA Advisory Committee</a> </li> <li > <a href="/executive-leadership-team" title="Executive Leadership Team" data-drupal-link-system-path="node/8512">Executive Leadership Team</a> </li> <li > <a href="/senior-leadership-team-0" title="Senior Leadership Team" data-drupal-link-system-path="node/9212">Senior Leadership Team</a> </li> </ul> </li> <li > <a href="/board-meetings" data-drupal-link-system-path="node/1214">Board Meetings</a> </li> <li > <a href="/mission-vision-goals" title="Mission & Vision" data-drupal-link-system-path="node/8392">Mission, Vision & Goals</a> </li> <li > <a href="/our-history" title="Our History" data-drupal-link-system-path="node/8399">Our History</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-electric" title="Metra Electric" data-drupal-link-system-path="node/8400">Metra Electric</a> </li> <li > <a href="/rock-island" title="Rock Island" data-drupal-link-system-path="node/8401">Rock Island</a> </li> <li > <a href="/milwaukee-north" title="Milwaukee North" data-drupal-link-system-path="node/8402">Milwaukee North</a> </li> <li > <a href="/milwaukee-west" title="Milwaukee West" data-drupal-link-system-path="node/8404">Milwaukee West</a> </li> <li > <a href="/southwest-service" title="Southwest Service" data-drupal-link-system-path="node/8405">Southwest Service</a> </li> <li > <a href="/heritage-corridor" title="Heritage Corridor" data-drupal-link-system-path="node/8406">Heritage Corridor</a> </li> <li > <a href="/chicago-north-western" title="Chicago North & Western" data-drupal-link-system-path="node/8407">Chicago North & Western</a> </li> <li > <a href="/union-pacific-north" title="Union Pacific North" data-drupal-link-system-path="node/8408">Union Pacific North</a> </li> <li > <a href="/union-pacific-northwest" title="Union Pacific Northwest" data-drupal-link-system-path="node/8409">Union Pacific Northwest</a> </li> <li > <a href="/union-pacific-west" title="Union Pacific West" data-drupal-link-system-path="node/8410">Union Pacific West</a> </li> <li > <a href="/bnsf" title="BNSF" data-drupal-link-system-path="node/8411">BNSF</a> </li> <li > <a href="/ncs" title="NCS" data-drupal-link-system-path="node/8412">NCS</a> </li> </ul> </li> </ul> </li> <li > <a href="/careers-employment" title="Careers & Employment" data-drupal-link-system-path="node/8385">Careers & Employment</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/equal-employment-opportunity" title="Equal Employment Opportunity" data-drupal-link-system-path="node/8387">Equal Employment Opportunity</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/eeo-policies" title="EEO Policies" data-drupal-link-system-path="node/8386">EEO Policies</a> </li> <li > <a href="/eeo-complaint-form" title="EEO Complaint Form" data-drupal-link-system-path="node/4970">EEO Complaint Form</a> </li> </ul> </li> <li > <a href="/job-candidate-faqs" title="Job Candidate FAQs" data-drupal-link-system-path="node/8462">Job Candidate FAQs</a> </li> <li > <a href="/veterans" title="Jobs for veterans" data-drupal-link-system-path="node/9178">Veterans</a> </li> </ul> </li> <li > <a href="/metras-dei-program" data-drupal-link-system-path="node/9228">Metra's DEI Program</a> </li> <li > <a href="/business-opportunities-and-resources" title="Business Opportunities and Resources (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8224">Business Opportunities and Resources</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="https://ridertools.metrarail.com/about-metra/metra-business" title="Purchasing">Purchasing</a> </li> <li > <a href="/annual-procurement-plan" title="Annual Procurement Plan" data-drupal-link-system-path="node/1336">Annual Procurement Plan</a> </li> <li > <a href="https://ridertools.metrarail.com/user" title="Create or Log in to My Metra for Business Account">Create or Log in to My Metra for Business Account</a> </li> <li > <a href="/office-diversity-business-enterprise" title="Business Diversity" data-drupal-link-system-path="node/8419">Office of Diversity & Business Enterprise</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/sbe-program" title="SBE Program" data-drupal-link-system-path="node/8421">SBE Program</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/sbe-faqs" title="SBE FAQs" data-drupal-link-system-path="node/8455">SBE FAQs</a> </li> <li > <a 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