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Evgeniya Makarova | McKinsey & Company
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mdc-u-ts-8">Partner<a data-component="mdc-c-link" href="/us/chicago" class="mdc-c-link___lBbY1_2734c4f"><span class="mdc-c-link__label___Pfqtd_2734c4f">Chicago</span></a></div><div data-component="mdc-c-link-container" class="mdc-c-link-container___xefGu_2734c4f mdc-c-link-container--display-column___X0HDD_2734c4f mdc-u-mb-2 mdc-u-mt-3 mdc-u-grid-gutter-md"><a data-component="mdc-c-link" href="#" class="mdc-c-link-icon___SEKyg_2734c4f" aria-haspopup="dialog" title="Email" aria-label="Email" data-sid="D960C064-34FB-4ACF-8325-050AF67D6EBF" data-layer-event-prefix="Exit Link" data-layer-action="click" data-layer-category="social" data-layer-subcategory="partner" data-layer-subcategory2="email" data-layer-text="Share this profile on email"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--radial___y3csX_2734c4f mdc-c-icon--size-xl___3BEee_2734c4f mdc-c-icon--primary mck-email-icon"></span></a><a data-component="mdc-c-link" href="https://www.linkedin.com/in/evgeniya-makarova/" class="mdc-c-link-icon___SEKyg_2734c4f" target="_blank" title="LinkedIn" data-sid="" aria-label="LinkedIn" data-layer-event-prefix="Exit Link" data-layer-action="click" data-layer-category="social" data-layer-subcategory="partner" data-layer-subcategory2="LinkedIn" data-layer-text="Share this profile on LinkedIn"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--radial___y3csX_2734c4f mdc-c-icon--size-xl___3BEee_2734c4f mdc-c-icon--primary mck-linkedin-thin-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">LinkedIn</span></a></div></div></div></div></div><script><!--googleon: all--></script><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_2734c4f mdc-u-ts-6 mdc-u-grid-col-md-start-3 mdc-u-grid-col-md-end-11 FullBleedProfile_mck-c-full-bleed-profile__description__z6O7H"><p>Serves pharmaceutical, medical-device, and consumer companies as well as regulators on operational improvement, transformation, quality, and compliance issues</p></div></div></div><div class="mck-o-container"><div class="mck-o-container--wrapped mck-o-container--mobile-spacing"><div class="mdc-o-container__body Profile_mck-c-profile__wrapper__BqMov"><div class="Profile_mck-c-profile__container-main__rUO05"><h2 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_2734c4f mdc-c-heading--title___5qyOB_2734c4f mdc-c-heading--border___K8dj3_2734c4f"></h2><div class="mdc-o-content-body Profile_mck-c-profile__content-body__r8B5S"><p>Evgeniya specializes in transforming operations and improving quality and compliance for medical-device, pharmaceutical, and consumer companies. She is passionate about helping companies make medical and consumer products safer and more reliable while also making their operations more efficient.</p> <p>She has deep expertise across many strategic, operational and transformational issues for a wide variety of medical devices, pharmaceutical modalities (both human and animal health), foods, personal care, and other consumer products. This includes performing benchmarking and diagnostics; setting up supply-chain and manufacturing strategies; planning and implementing transformational change; leading process, organizational, and cultural improvements; and setting up and leading the execution of complex quality, compliance, and remediation projects.</p> <p>Following are examples of her recent client work:</p> <ul> <li>overseeing manufacturing, quality, and compliance diagnostics鈥攊ncluding operational-performance assessments, culture, and management-oversight analyses鈥攁nd establishing improvement plans for pharmaceutical, animal health, and consumer-product manufacturers</li> <li>developing long- and short-term operational strategy鈥攊ncluding manufacturing network, sourcing, capital investments, quality, and human resources鈥攆or biologics, vaccines, and small-molecule pharmaceutical operations</li> <li>leading manufacturing- and quality-performance transformation鈥攊ncluding implementing process improvements, leveraging automation, selective outsourcing, and advanced analytics鈥攆or generic pharmaceuticals, consumer, and medical-product clients</li> <li>directing organizational design and improvement efforts for supply-chain, quality, and regulatory affairs to achieve the next frontier of quality, performance, and efficiency aspirations for medical-device, pharmaceuticals, and consumer-health companies</li> <li>leading diagnostics; planning; and quality, compliance, and remediation for leading medical-device and pharma manufacturers, including the restart of a facilities shutdown due to significant quality and compliance issues</li> <li>developing a comprehensive internal action plan to promote adoption of quality best practices for a major US regulator</li> <li>convening semi-annual medical-device quality round tables with chief quality officers of large and small medical-device manufacturers and the Food and Drug Administration, collaborating with the industry on designing and promoting quality practices</li> </ul> <p>Evgeniya is a native Russian speaker and is also fluent in English and German.</p></div><div class="Profile_mck-c-profile__area-a__YIGXu container-placeholder mdc-u-grid mdc-u-grid-gutter-lg"></div></div><div class="Profile_mck-c-profile__sidebar-wrapper__E52KM"><div class="container-sidebar mdc-u-grid mdc-u-grid-gutter-xxl"><button data-component="mdc-c-button" aria-label="" type="button" id="button_id" class="mdc-c-button___U4iY2_2734c4f mdc-c-button--primary___Ed-lT_2734c4f mdc-c-button--size-large___jwpUy_2734c4f" data-layer-event-prefix="Exit Link" data-layer-action="click" data-layer-category="social" data-layer-subcategory="partner" data-layer-subcategory2="email" data-layer-text="Share this profile on email"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mck-email-icon Profile_mck-c-profile__contact-icon__Xw5Jp"></span></button><div class="mdc-u-grid mdc-u-grid-gutter-xxl" data-layer-region="profile-expertise"><div><h2 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_2734c4f mdc-c-heading--title___5qyOB_2734c4f mdc-c-heading--border___K8dj3_2734c4f"></h2><div><ul class="List_mck-c-list___Lb7q"><li><a data-component="mdc-c-link" href="/industries/life-sciences/how-we-help-clients" class="mdc-c-link___lBbY1_2734c4f"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--size-xs___g8-q5_2734c4f mck-arrow-right-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">Life Sciences</span></a></li><li><a data-component="mdc-c-link" href="/industries/life-sciences/how-we-help-clients/generics" class="mdc-c-link___lBbY1_2734c4f"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--size-xs___g8-q5_2734c4f mck-arrow-right-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">Generics</span></a></li><li><a data-component="mdc-c-link" href="/industries/life-sciences/how-we-help-clients/operations" class="mdc-c-link___lBbY1_2734c4f"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--size-xs___g8-q5_2734c4f mck-arrow-right-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">Operations</span></a></li><li><a data-component="mdc-c-link" href="/capabilities/operations/how-we-help-clients/manufacturing-supply-chain" class="mdc-c-link___lBbY1_2734c4f"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--size-xs___g8-q5_2734c4f mck-arrow-right-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">Manufacturing & Supply Chain</span></a></li><li><div class="List_mck-c-list__non-link-item__lRyc0"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--size-xs___g8-q5_2734c4f mck-arrow-right-icon"></span><span>Quality Compliance and Remediation</span></div></li><li><a data-component="mdc-c-link" href="/capabilities/operations/how-we-help-clients/service-operations" class="mdc-c-link___lBbY1_2734c4f"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--size-xs___g8-q5_2734c4f mck-arrow-right-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">Service Operations</span></a></li></ul></div></div></div></div></div><div class="mdc-o-content-body Profile_mck-c-profile__content-body__r8B5S Profile_mck-c-profile__additional-body__hv_Ft"><h3>Published work</h3> <p>“<a href="/capabilities/operations/our-insights/advanced-tech-elevates-process-modeling-in-batch-processing-industries">Advanced tech elevates process modeling in batch-processing industries</a>,” McKinsey & Company, June 2022</p> <p>“<a href="/industries/life-sciences/our-insights/embedding-smart-quality-culture-and-capabilities-in-the-organization">Embedding ‘smart quality’ culture and capabilities in the organization</a>,” McKinsey & Company, January 2022</p> <p>“<a href="/industries/life-sciences/our-insights/digitization-automation-and-online-testing-embracing-smart-quality-control">Digitization, automation, and online testing: Embracing smart quality control</a>,” McKinsey & Company, April 2021</p> <p>“<a href="/industries/industrials-and-electronics/our-insights/smart-quality-in-advanced-industries">Smart quality in advanced industries</a>,” McKinsey & Company, March 2021</p> <p>“<a href="/industries/life-sciences/our-insights/making-quality-assurance-smart">Making quality assurance smart</a>,” McKinsey & Company, January 2021</p> <p>“<a href="/industries/life-sciences/our-insights/digitization-automation-and-online-testing-the-future-of-pharma-quality-control">Digitization, automation, and online testing: The future of pharma quality control</a>,” McKinsey & Company, January 2019</p> <p>“<a href="/capabilities/operations/our-insights/manufacturing-quality-today-higher-quality-output-lower-cost-of-quality">Manufacturing quality today: Higher quality output, lower cost of quality</a>,” McKinsey & Company, September 2017</p> <p>“<a href="/industries/consumer-packaged-goods/our-insights/the-evolution-of-quality-higher-quality-output-lower-cost-of-quality">The evolution of quality: Higher quality output, lower cost of quality</a>,” McKinsey & Company, April 2017</p> <p>“<a href="/industries/life-sciences/our-insights/capturing-the-value-of-good-quality-in-medical-devices">Capturing the value of good quality in medical devices</a>,” McKinsey & Company, February 2017</p> <h3>Past experience</h3> <p><strong>KPMG (Germany)</strong><br /> Auditor and Supervisor</p> <p><strong>Ekosem-Agrar (Russia)</strong><br /> CFO</p> <p><strong>APM, OOO</strong><br /> CFO</p> <h3>Education</h3> <p><strong>University of Chicago, Booth School of Business</strong><br /> MBA, strategic management </p> <p><strong>Kostroma State Agricultural Academy, Russia</strong><br /> BSc, economics</p></div></div><div class="mdc-u-grid mdc-u-grid-gutter-xl mdc-u-mt-5"></div></div></div></main></div><script id="__NEXT_DATA__" 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work\u003c/h3\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/capabilities/operations/our-insights/advanced-tech-elevates-process-modeling-in-batch-processing-industries\"\u003eAdvanced tech elevates process modeling in batch-processing industries\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, June 2022\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/life-sciences/our-insights/embedding-smart-quality-culture-and-capabilities-in-the-organization\"\u003eEmbedding \u0026lsquo;smart quality\u0026rsquo; culture and capabilities in the organization\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, January 2022\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/life-sciences/our-insights/digitization-automation-and-online-testing-embracing-smart-quality-control\"\u003eDigitization, automation, and online testing: Embracing smart quality control\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, April 2021\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/industrials-and-electronics/our-insights/smart-quality-in-advanced-industries\"\u003eSmart quality in advanced industries\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, March 2021\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/life-sciences/our-insights/making-quality-assurance-smart\"\u003eMaking quality assurance smart\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, January 2021\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/life-sciences/our-insights/digitization-automation-and-online-testing-the-future-of-pharma-quality-control\"\u003eDigitization, automation, and online testing: The future of pharma quality control\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, January 2019\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/capabilities/operations/our-insights/manufacturing-quality-today-higher-quality-output-lower-cost-of-quality\"\u003eManufacturing quality today: Higher quality output, lower cost of quality\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, September 2017\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/consumer-packaged-goods/our-insights/the-evolution-of-quality-higher-quality-output-lower-cost-of-quality\"\u003eThe evolution of quality: Higher quality output, lower cost of quality\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, April 2017\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/life-sciences/our-insights/capturing-the-value-of-good-quality-in-medical-devices\"\u003eCapturing the value of good quality in medical devices\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, February 2017\u003c/p\u003e\n\u003ch3\u003ePast experience\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eKPMG (Germany)\u003c/strong\u003e\u003cbr /\u003e\nAuditor and Supervisor\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEkosem-Agrar (Russia)\u003c/strong\u003e\u003cbr /\u003e\nCFO\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAPM, OOO\u003c/strong\u003e\u003cbr /\u003e\nCFO\u003c/p\u003e\n\u003ch3\u003eEducation\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eUniversity of Chicago, Booth School of Business\u003c/strong\u003e\u003cbr /\u003e\nMBA, strategic management\n\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eKostroma State Agricultural Academy, Russia\u003c/strong\u003e\u003cbr /\u003e\nBSc, economics\u003c/p\u003e"}},"about":{"jsonValue":{"value":"\u003cp\u003eEvgeniya specializes in transforming operations and improving quality and compliance for medical-device, pharmaceutical, and consumer companies. She is passionate about helping companies make medical and consumer products safer and more reliable while also making their operations more efficient.\u003c/p\u003e\n\u003cp\u003eShe has deep expertise across many strategic, operational and transformational issues for a wide variety of medical devices, pharmaceutical modalities (both human and animal health), foods, personal care, and other consumer products. This includes performing benchmarking and diagnostics; setting up supply-chain and manufacturing strategies; planning and implementing transformational change; leading process, organizational, and cultural improvements; and setting up and leading the execution of complex quality, compliance, and remediation projects.\u003c/p\u003e\n\u003cp\u003eFollowing are examples of her recent client work:\u003c/p\u003e\n\u003cul\u003e\n \u003cli\u003eoverseeing manufacturing, quality, and compliance diagnostics\u0026mdash;including operational-performance assessments, culture, and management-oversight analyses\u0026mdash;and establishing improvement plans for pharmaceutical, animal health, and consumer-product manufacturers\u003c/li\u003e\n \u003cli\u003edeveloping long- and short-term operational strategy\u0026mdash;including manufacturing network, sourcing, capital investments, quality, and human resources\u0026mdash;for biologics, vaccines, and small-molecule pharmaceutical operations\u003c/li\u003e\n \u003cli\u003eleading manufacturing- and quality-performance transformation\u0026mdash;including implementing process improvements, leveraging automation, selective outsourcing, and advanced analytics\u0026mdash;for generic pharmaceuticals, consumer, and medical-product clients\u003c/li\u003e\n \u003cli\u003edirecting organizational design and improvement efforts for supply-chain, quality, and regulatory affairs to achieve the next frontier of quality, performance, and efficiency aspirations for medical-device, pharmaceuticals, and consumer-health companies\u003c/li\u003e\n \u003cli\u003eleading diagnostics; planning; and quality, compliance, and remediation for leading medical-device and pharma manufacturers, including the restart of a facilities shutdown due to significant quality and compliance issues\u003c/li\u003e\n \u003cli\u003edeveloping a comprehensive internal action plan to promote adoption of quality best practices for a major US regulator\u003c/li\u003e\n \u003cli\u003econvening semi-annual medical-device quality round tables with chief quality officers of large and small medical-device manufacturers and the Food and Drug Administration, collaborating with the industry on designing and promoting quality practices\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eEvgeniya is a native Russian speaker and is also fluent in English and German.\u003c/p\u003e"}},"additionalExpertise":{"jsonValue":{"value":""}},"expertisePosition":{"jsonValue":null},"autoFetchPublishedWork":{"boolValue":false},"externalPublishedWork":{"jsonValue":{"value":""}},"aboutName":{"jsonValue":{"value":"Evgeniya"}},"expertise":{"jsonValue":[{"id":"39ed4431-b2b0-4e6c-aa09-2c5aa8d7c695","url":"","name":"Life Sciences","displayName":"Life Sciences","fields":{"Related Link":{"value":{"href":""}},"Title":{"value":"Life Sciences"},"Faceted Search":[],"Practice E-mail":{"value":"pharmaceuticals_practice@mckinsey.com"},"Closer Tout Link":{"value":{"href":"/industries/life-sciences/our-insights","text":"","linktype":"internal","class":"","title":"","querystring":"","id":"{BB8498AC-8CC4-4BFB-8832-53C76F3E61CF}","name":"Insights on Life Sciences"}},"Working With Us Link":{"value":{"href":"/industries/life-sciences/how-we-help-clients","id":"{33CD0195-B756-43A8-97FF-5F119AAE152B}","querystring":"","text":"","title":"","class":"","url":"/McKinsey/Home/Industries/Life Sciences/How We Help Clients","linktype":"internal","name":"How We Help Clients"}},"Global Landing Links":{"value":[]},"Synonym":{"value":"Life Sciences Practice"}}},{"id":"30117551-76f3-4b8f-8fc5-aab4a406aad4","url":"","name":"Generics","displayName":"Generics","fields":{"Related Link":{"value":{"href":""}},"Title":{"value":"Generics"},"Description":{"value":"As the leading consultancy serving generics firms, we apply our deep understanding of the industry to help companies identify growth opportunities, improve operations, address regulatory concerns, and develop market-entry strategies."},"Working With Us Link":{"value":{"href":"/industries/life-sciences/how-we-help-clients/generics","id":"{6B60DDC6-C316-4C73-928C-CCCE584EEEEE}","querystring":"","text":"","title":"","class":"","url":"/McKinsey/Home/Industries/Life Sciences/How We Help Clients/Generics","linktype":"internal","name":"Generics"}},"Content":{"value":"\t\t\u003cp\u003eAs the leading consultancy serving generics firms, we apply our deep understanding of the industry to help companies identify growth opportunities, improve operations, address regulatory concerns, and develop market-entry strategies.\u003c/p\u003e\r\n"}}},{"id":"fbafd622-d285-43b0-8dc3-7ecd70f8c617","url":"","name":"Operations","displayName":"Operations","fields":{"Related Link":{"value":{"href":""}},"Title":{"value":"Operations"},"Description":{"value":"We use our deep expertise in pharmaceutical operations to help clients reduce costs and improve performance. 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