Automação inteligente do fluxo de trabalho

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Infográficos </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/resources/#presentations/" rel=" " > <span class="label"> Apresentação </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/freshsales-crm/sales-resources/" rel=" " > <span class="label"> Livro e guias </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 has-sub-menu " > <a aria-haspopup="true" role="button" aria-expanded="false" class="nav-label" href="#">Setores</a> <i class="icon-arrow-down nav-sub-toggle" aria-hidden="true"></i> <ul class="l-nav-list nav-sub-menu"> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/br/crm/industries/real-estate/" rel=" " > <span class="label"> Imobiliário </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/crm/industries/ecommerce/" rel=" " > <span class="label"> E-commerce </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/br/crm/solutions/small-business/" rel=" " > <span class="label"> Pequenas empresas </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/crm/industries/manufacturing/" rel=" " > <span class="label"> Manufatura </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/br/crm/industries/saas/" rel=" " > <span class="label"> Empresas SaaS </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/crm/industries/hospitality/" rel=" " > <span class="label"> Hotéis </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/br/crm/industries/insurance/" rel=" " > <span class="label"> Seguros </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/crm/industries/logistics/" rel=" " > <span class="label"> Logística </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/crm/industries/media-agency/" rel=" " > <span class="label"> Agências </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/crm/industries/retail/" rel=" " > <span class="label"> Varejo </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/crm/industries/finance/" rel=" " > <span class="label"> Finance </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/crm/blog/articles/" rel=" " >Blog</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-mobile" class="sr-only">Language:</label> <select id="language-selector-mobile" class="lang-options"> <option value="Português (Brasil)" lang="pt-br" data-link=" undefined/crm"> Português (Brasil) </option> <option value="English" lang="en-us" data-link=" 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class="nav-sub-label" href="/br/company/careers/" rel=" " > <span class="label"> Carreiras </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="https://blog.freshworks.com/?utm_source=freshworks&utm_medium=referral" rel=" " > <span class="label"> Blog </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/newsroom/press-releases/" rel=" " > <span class="label"> Imprensa </span> </a> </li> <li class="nav-sub-item"> <a tabindex="-1" class="nav-sub-label" href="/br/contact/" rel=" " > <span class="label"> Contate-nos </span> </a> </li> </ul> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/customers/" rel=" " >Clientes</a> </li> <li class="nav-main-item caps-heading-12 " > <a class="nav-label" href="/support/" rel=" " >Suporte</a> </li> <li class="nav-main-item caps-heading-12 hide-in-desktop " > <a class="nav-label" href="/apps/" rel=" " >Marketplace</a> </li> <li class="nav-main-item caps-heading-12 lang-selector fworks-language-selector hide-in-desktop"> <form id="lang-switch" action=""> <label for="language-selector-label" class="sr-only">Language:</label> <select id="language-selector-label" class="lang-options"> <option value="English" data-link="/">English</option> <option value="Deutsch" data-link="/de/freshsales-crm/">Deutsch</option> <option value="Español" data-link="https://www.freshsales.es">Español</option> <option value="Français" data-link="https://www.freshsales.fr">Français</option> <option value="Dutch" data-link="https://www.freshsales.nl/">Dutch</option> <option value="Portuguès" data-link="https://www.freshsales.com.br">Portuguès</option> <option value="Pусский" data-link="https://www.freshsales.com.ru">Pусский</option> </select> </form>  </li> </ul> </div> </div> <script type="text/javascript"> FW.onLoad(function () { if (window.innerWidth <= 960) { FW.$('.nav-label:not(.nav-secondary-item .nav-label), .hide-in-mobile a, .lang-selector select, .nav-secondary-item .nav-sub-label').attr('tabindex', -1); }; }); </script> </nav> <script type="text/javascript"> // Activate the navigation elements FW.onLoad(function () { FW.navigation.navLoader(); }); </script> </header> <a class="main__anchor" id="main-content"></a> <section class="banner-right first-fold section-light-bg " id ="15586080193071" > <div class="l-page container pb-lg l-home banner-right-image"> <div class="row "> <div class="col-md-6 mobile-center-desktop-left-align mb-lg banner-text-content "> <p><span class="pre-text product-pre-text">WORKFLOWS</span></p> <h1 class="h2">Capacite sua equipe de vendas com fluxos de trabalho automatizados e impulsione sua produtividade</h1> <p class="sub-text">Automatize tarefas repetitivas, simplifique processos e seja mais produtivo a cada dia.</p> <div class="mt-md"> <a title="" class="button button--solid " rel="" role="button" target="_self" href="/br/crm/signup/"> Inscreva-se hoje mesmo</a> </div> </div> <div class="col-md-6 "> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </section> <section class="l-page container mt-md mb-md breadcrumb-section" data-scroll-target="" id =""> <a href="/br/crm/" class="breadcrumb-item">Freshsales</a> <i class="icon-arrow-right breadcrumb-arrow"></i> <a href="/br/crm/features/" class="breadcrumb-item">Recursos</a> <i class="icon-arrow-right breadcrumb-arrow"></i> <a class="breadcrumb-item breadcrumb-current" aria-current="page" href="#">Workflows</a> </section> <section id="1731786688121" class="section-bucket section-text-media "> <div class="l-page container mb-lg"> <h2 class="align-center mb-lg">Simplifique seus processos de vendas e economize tempo</h2> </div> <div class="feature-screenshot-left "> <div class="l-page container"> <div class="row "> <div id="feature-content-50221813955509" class=" feature-screenshot-left__content col-md-6"> <h2 class="feature-heading">O que é um fluxo de trabalho?</h2> <p>Os vendedores gastam muito tempo realizando tarefas manuais repetitivas a cada dia: acompanhar leads, enviar e-mails, gerar faturas, atualizar campos e muito mais. Com os fluxos de trabalho no Freshsales, você pode relaxar e deixar o sistema trabalhar por você.</p> <p> </p> <p>Crie fluxos de trabalho em uma interface simples do tipo apontar e clicar em um piscar de olhos. Automatize os processo de negócio mais complexos sem esforço, reduza a dependência manual e economize tempo para vender mais.</p> </div> <div class="feature-screenshot-left__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="" data-srcset="" src="" srcset="" alt="" /> <img class="original-image fadeIn " alt="" title="" src="" srcset="" /> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-50221813955509'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="65807894148636" class="section-bucket section-text-media l-section section-light-bg "> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row "> <div id="feature-content-129884001609150" class=" feature-screenshot-right__content col-md-6"> <h2 class="feature-heading">Como funciona? </h2> <p>Os fluxos de trabalho ativam uma série de ações com base em condições E/OU. Com percepções de atividade avançadas e uma visão em 360° dos seus contatos, é possível criar regras "se-então" simples e acionar fluxos de trabalho.</p> <p> </p> <p>Escolha entre uma gama de ações que devem ser executadas, como criar tarefas, enviar e-mails/SMS, lembretes etc., e automatize tarefas manuais monótonas.</p> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="mt-md loop-video"> <script> (function () { window._wq = window._wq || []; var videoEmbedOptions = {}; /* Get user email from Local storage (if available) and embed it into the widget. This is done to track user stats for the video. */ if (window.localStorage) { try { var formDetails = window.localStorage.getItem('form_details'); var email; if (formDetails) { formDetails = JSON.parse(formDetails); if (formDetails.email) { videoEmbedOptions.email = formDetails.email } } } catch (e) {} } _wq.push({ id: 'rqd0ea1a2q', options: videoEmbedOptions, onReady: function(video) { if(!video) return; var {container: {parentElement: targetElement} = {}} = video; var currentElement = targetElement ? targetElement.parentElement : null; var hasWrapper = currentElement ? currentElement.classList.contains("wistia_responsive_padding") : null; var ht = video.height(); if(hasWrapper && ht) { var style = { height: ht + "px", padding: 0 } Object.assign(currentElement.style, style); } } }); })(); </script> <div class="wistia_responsive_padding" style="padding:% 0 0 0;position:relative;" role="img" tabindex="0" title=""> <div class="wistia_responsive_wrapper" style="height:auto;left:0;position:absolute;top:0;width:100%;"> <div class="wistia_embed wistia_async_rqd0ea1a2q videoFoam=true" style="height:100%;width:100%">  </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> FW.onLoad(function () { const $featureContent = FW.$('#feature-content-129884001609150'); const $featureHeading = $featureContent.find('.feature-heading'); const heading = $featureHeading.length > 1 ? $featureHeading[1].textContent : $featureHeading[0].textContent; const $link = $featureContent.find('p.forward--link a'); const ariaLabel = heading + " - " + $link.text(); if($link.length && ariaLabel){ $link.attr('aria-label',ariaLabel); } }); </script> </section> <section id="" class="section-content-grid l-section " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <h2 class="align-center">Automatize as tarefas de vendas</h2> <p class="align-center sub-text">Simplifique suas principais tarefas, aumente a eficiência e melhore a precisão da tarefa. Com fluxos de trabalho, você pode deixar o sistema cuidar dos processos para você, economizar seu tempo precioso e deixá-lo focar em vender mais.</p> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg0g14g0i42qyg1acibo5ng-welcome-new-leads.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Boas-vindas a novos leads</h6> <p>Apresente-se a novos leads configurando e-mails de boas-vindas personalizados.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg0gwn10cqbqgg1w965esnn-update-contact-status.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Atualizar o status do contato</h6> <p>Atualize automaticamente o status do contato com gatilhos comportamentais e leve os contatos para seu pipeline de integração do cliente.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg0iy8o0i79qyg1rwc4jhwk-send-invoices.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Enviar faturas</h6> <p>Configure faturas para clientes potenciais a serem enviadas a eles automaticamente quando se converterem em clientes.</p> </div> </div> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg0jx280ia3qyg10o1xagcw-qualify-leads-automatically.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Qualificar leads automaticamente</h6> <p>Entenda a jornada do cliente e defina gatilhos para qualificação automática de leads. Garanta que os leads avancem sem intervenção manual.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg0wlez0mu9ozfzzza8331t-convey-the-message.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Transmitir a mensagem</h6> <p>Sempre se comunique na hora certa agendando SMSs e e-mails para contatos e proprietários da conta.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg0xm1k0ipdqyg1kquc2xgj-remember-to-follow-up.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Lembrar-se de acompanhar</h6> <p>Conforme você cresce, às vezes pode se esquecer de acompanhar um lead. Com um fluxo de trabalho de acompanhamento, nunca perca uma oportunidade.</p> </div> </div> </div> <div class="row"> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg0m7au1wdtohfzjyvewjev-prepare-for-appointments.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Preparar-se para compromissos</h6> <p>Pode ser difícil acompanhar seus compromissos. Configure um lembrete para dar tempo para preparar-se.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg18umb1x6hohfz2fua628t-send-renewal-reminders.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Enviar lembretes de renovação</h6> <p>Para todas as suas renovações de assinatura mensais/anuais, agende lembretes de renovação para assinantes.</p> </div> </div> <div class="l-col-widget col-sm-4"> <div class="icon-big feature-description-icon-d" style="margin: 0 auto; background-image: url(https://website-assets-fw.freshworks.com/attachments/ckgg10owm1wwaohfzstcoxw6m-personally-wish-on-occasions.svg);" role="img" aria-label=""></div> <div class="align-center feature-description-text-d"> <h6>Felicitações pessoais em ocasiões</h6> <p>Nunca se esqueça de dias importantes. Agende e-mails personalizados para aniversários e outras ocasiões.</p> </div> </div> </div> </div> </section> <section class="banner-right section-light-bg " id ="39831093826944" > <div class="l-page container pb-lg l-home "> <div class="row "> <div class="col-md-8 mobile-center-desktop-left-align mb-lg banner-text-content small-banner"> <h2>Procurando uma solução de vendas e marketing multifuncional? 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