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Freedom of Information Act (FOIA) - Who We Are - About.usps.com
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title="FOIA home page">Home</a> <a href="/who/legal/foia/make-request.htm" class="hn-link" id="hnl-2" title="Making a FOIA request of USPS">Make a request</a> <a href="/who/legal/foia/resources.htm" class="hn-link" id="hnl-3" title="Information about FOIA policies, procedures, and privacy">Resources</a> <a href="/who/legal/foia/library.htm" class="hn-link" id="hnl-4" title="Opinions, statements and reports related to FOIA">Library</a> <a href="/who/legal/foia/sor-mis.htm" class="hn-link" id="hnl-5" title="Systems of Records/Major Information Systems">SOR/MIS</a> <a href="/who/legal/foia/faq.htm" class="hn-link" id="hnl-6" title="Frequently asked questions">FAQs</a> <a href="/who/legal/foia/awards.htm" class="hn-link" id="hnl-7" title="Quarterly Chief FOIA Officer鈥檚 Award Recipients">Awards</a> <span id="pnIndicator" class="pn-ProductNav_Indicator"></span> </div> </nav> <button id="pnAdvancerLeft" class="pn-Advancer pn-Advancer_Left" type="button"> <svg class="pn-Advancer_Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 551 1024"><path d="M445.44 38.183L-2.53 512l447.97 473.817 85.857-81.173-409.6-433.23v81.172l409.6-433.23L445.44 38.18z"/></svg> </button> <button id="pnAdvancerRight" class="pn-Advancer pn-Advancer_Right" type="button"> <svg class="pn-Advancer_Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 551 1024"><path d="M105.56 985.817L553.53 512 105.56 38.183l-85.857 81.173 409.6 433.23v-81.172l-409.6 433.23 85.856 81.174z"/></svg> </button> </div> <div class="row"> <!-- # include virtual="/who/global/includes/foia-redbox1.htm" --> <div class="col-12 col-lg-12 foiaalert-msg active"> <!--There may be times when the box needs to always cover the full width of the display, such as if there is a large amount of content inside or a list of long names. If this is needed, change the second class name in the line of code above from col-lg-6 to col-lg-12.--> <!--Begin Redbox--> <div class="card border-danger"> <div class="card-body bodycontent"> <h2 class="card-title">Public Information Session: The Postal Service鈥檚 FOIA Process</h2> <p>The Postal Service鈥檚 Ethics & Legal Compliance team will be hosting a teleconference open to the public on navigating the FOIA process. The teleconference will cover how to submit a FOIA request, where to submit a FOIA request, and how to properly describe the records sought in a FOIA request. Please join us on Friday, March 21, 2025 at 2 p.m. Eastern for an informational session on the Postal Service鈥檚 FOIA process.</p> <p>To join the teleconference, please call 503-336-1236 and enter the Meeting ID 161 585 6772 and the Password 985391 when prompted.</p> <!--<h2 class="card-title">FOIA Requests and FOIA Appeals</h2> <p>We strongly encourage you to submit a FOIA request or FOIA appeal <em>via</em> email or facsimile to prevent any delays in service. Please also include your email address with your FOIA request or FOIA appeal so that we may expeditiously provide you with any non-exempt responsive records.</p> <p><strong>FOIA Requests:</strong><br> Email: <a href="mailto:FOIA12@usps.gov">FOIA12@usps.gov</a> <br> Online: <a href="https://about.usps.com/who/legal/foia/make-request.htm">https://about.usps.com/who/legal/foia/make-request.htm</a> <br> Facsimile: 202-268-5353</p> <p><strong>FOIA Appeals:</strong><br> Email: <a href="mailto:FOIAAppeal@usps.gov">FOIAAppeal@usps.gov</a> <br> Facsimile: 202-268-5353</p> <p><em>FOIA requests and FOIA appeals received through the mail will still be accepted and processed. The Postal Service remains committed to its duty under the Freedom of Information Act and to its community of FOIA requesters.</em></p>--> </div> </div> <!--End Redbox--> </div> <div class="col bodycontent"> <blockquote class="blockquote"> <p>I signed this measure with a deep sense of pride that the United States is an open society in which the people's right to know is cherished and guarded.</p> <footer class="blockquote-footer"><cite>Lyndon B. Johnson</cite></footer> </blockquote> <p>The Freedom of Information Act (FOIA) is a federal law that provides the public with a right to access government records. The purpose of the law is to ensure an informed citizenry by providing the public with access to information that sheds light on an agency’s performance of its statutory duties. The FOIA provides that any person may ask any federal agency for records and that the agency must provide those records, unless an exemption applies or the records fall outside the coverage of the FOIA.</p> </div> </div> <div class="row"> <div class="col"> <h2 class="sr-only">Feature sections</h2> <dl> <dt><a href="/who/legal/foia/make-request.htm"><span class="about-USPS_info"></span> Make a Request</a></dt> <dd><p>Access information on how to make a request online or by mail, including who to contact with questions and how to request special categories of information.</p> <div class="row"> <div class="col-12 col-md-6"> <p><a href="/who/legal/foia/documents/identity-certification_07-25-2017.pdf">Identity Certification</a><br> Are you requesting records about yourself? Please complete this form to certify your identity and submit the form with your request for records.</p> </div> <div class="col-12 col-md-6"> <p><a href="/who/legal/foia/documents/privacy-waiver_07-25-2017.pdf">Privacy Waiver</a><br> Are you requesting records about another individual? That individual will need to complete this form authorizing the Postal Service to disclose records about that individual to you. Please submit the completed form with your request for records.</p> </div> </div> </dd> <dt><a href="/who/legal/foia/resources.htm"><span class="about-USPS_forms"></span> Resources</a></dt> <dd><p>Explore these links to Postal Service policies and regulations, the FOIA and Privacy Act statutes, and external resources.</p></dd> <dt><a href="/who/legal/foia/library.htm"><span class="about-USPS_newsroom"></span> FOIA Library</a></dt> <dd><p>The FOIA Library contains records that are routinely made available to the public, as well as documents frequently requested under the FOIA. 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